Whirlpool WTW8500DC3, WTW8500DC5, WTW8500DR3, WTW8500DW3 Owner’s Manual

Use & Care Guide
Guide d’utilisation et d’entretien

Top-Loading High Efficiency Low-Water Washer
Laveuse haute efficacité à faible consommation
d’eau avec chargement par le dessus

W11040357A
W11040358A - SP

Para obtener acceso

al Manual de uso y

cuidado en español, o para
obtener información adicional
acerca de su producto, visite:

www.whirlpool.com.

If you have any problems or questions, visit us at www.whirlpool.com

Pour tout problème ou toute question, consulter www.whirlpool.ca

Designed to use only HE High Efficiency
detergents.
Conçue pour l’utilisation d’un détergent haute
efficacité seulement.

Table of Contents

WASHER SAFETY .........................................................2

WHAT’S NEW UNDER THE LID? .................................4

CONTROL PANEL AND FEATURES ............................5

Dispensers .......................................................................6

CYCLE GUIDE ............................................................... 7

USING YOUR WASHER ................................................8

WASHER MAINTENANCE .............................................. 12

TROUBLESHOOTING ...................................................... 14

WARRANTY........................................................................ 19

ASSISTANCE OR SERVICE ........................... Back Cover

Washer Safety

Table des matières

SÉCURITÉ DE LA LAVEUSE ......................................20

QUOI DE NEUF SOUS LE COUVERCLE? .................21

TABLEAU DE COMMANDE

ET CARACTÉRISTIQUES ..........................................22

Distributeurs ................................................................. 24

GUIDE DES PROGRAMMES ...................................... 25

UTILISATION DE LA LAVEUSE ..................................27

ENTRETIEN DE LA LAVEUSE ........................................ 31

DÉPANNAGE ...................................................................... 33

GARANTIE .......................................................................... 42

ASSISTANCE OU SERVICE .............. Couverture arrière

2

3

What’s New Under the Lid?

Cleaning with Less Water

Washplate

Washplate

Traditional agitator-style

washer

The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.

Low-water washer

Automatic Load Size Sensing

Once you start the cycle, the lid will lock and the washer will
begin the sensing process to determine the correct water level
for the load.

Initially the basket will start to spin prior to adding water; this is
part of the sensing process and is normal. This low-water wash
method uses less water and energy compared to a traditional
agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will
be marked “HE” or “High Efficiency.” Low-water washing
creates excessive sudsing with a non-HE detergent. Using
non-HE detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
malfunction and, over time, buildup of mold or mildew. HE
detergents should be low-sudsing and quick-dispersing to
produce the right amount of suds for the best performance.
They should hold soil in suspension so it is not redeposited
onto clean clothes. Not all detergents labeled as High Efficiency
are identical in formulation and their ability to reduce suds.
For example, natural, organic, or homemade HE detergents
may generate a high level of suds. If you use one of these
and see an “F0E2” error code appear in the display, consider
using a different HE detergent. Always follow the detergent
manufacturer’s instructions to determine the amount of
detergent to use. Do not go over the Max line on the dispenser.
See “Using Laundry Product Dispensers” for more information.

For best performance, it is recommended to load items in loose
heaps evenly around the washplate.

As the washer dampens and moves the load, the level
of the items will settle in the basket. This is normal, and
does not indicate that more items should be added.

IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some
of the load to be above the water line.

Use only High Efficiency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils. This low
water wash also allows the clothing to move in a more effective
way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds
and noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle as the lid lock goes through a self-test. There will
be different kinds of humming and whirring sounds as the
washplate moves the load and as the basket is slowing down
to stop. And sometimes, you may hear nothing at all as the
washer determines the correct water level for your load or
allows time for clothes to soak.

4

Control Panel and Features

Not all features and cycles are available on all models.

1

2 3

5 6

NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are

registered, touch the control panel with your finger tip, not your fingernail. When selecting a setting or option, simply touch its name
until the desired section is illuminated.

POWER BUTTON

1

Touch to turn the washer on. Touching once while
the washer is on will cancel the current cycle and
turn the washer off.

WHAT TO WASH/HOW TO WASH

2

First select a cycle from the “What to Wash” and then
select the “How to Wash” to get the best combination
cycle available for the type of items you are going to
wash. See “Cycle Guide” for cycle details.

START/PAUSE BUTTON

3

Touch and hold the Start/Pause button for 3 seconds
to begin the selected cycle; touch again to pause a cycle.

ADD GARMENT

4

When Add Garment is lit, you may pause the washer, open
the lid, and add items. Touch and hold the Start/Pause
button to start the washer again.

TIME/STATUS DISPLAY

The Estimated Time Remaining display shows the time
required for the cycle to complete. Factors such as load
size and water pressure may affect the time shown in
the display. Tightly packed loads, unbalanced loads, or
excessive suds may cause the washer to adjust the cycle
time, as well.

If you have set a delay start to the cycle, the Estimated
Time Remaining display will show the delay time adjusted.

When the cycle is complete, the display will show END until
the lid is opened.

OPTIONS

5

You may add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset
to work with certain cycles.

DELAY START

Touch DELAY START to delay the start of the wash cycle
up to 12 hours “12H”. Touch DELAY START until a “0H”
appears in the status display to turn off, or touch the
Power button.

END BEEP

Use this to turn the signal indicating the end of a wash
cycle to low, medium, high, or off.

NOTE: You may also adjust the tones that sound when
a feature, setting, or option is touched. Touch and hold
END BEEP for about 3 seconds to turn key activation
sounds to low, medium, high, or off.

4

STEAM CLEAN

The Steam Clean option adds additional soak and wash
time to many cycles to help remove tough stains, as well
as a steam boost for added cleaning power. Steam Clean
uses a heater within the washer to maintain the selected
temperature setting throughout the wash period. Steam
Clean may be selected as an option with other cycles.

ADDITIVES – OXI

Select the Oxi option so that it is added to the load
at the correct time.

UTILITY TOOLS

Clean Washer

Use this every 30 washes to keep the inside of your
washer fresh and clean. This cycle uses a higher water
level. Use with affresh® Washer Cleaner tablet or liquid
chlorine bleach to thoroughly clean the inside of your
washer. This cycle should not be interrupted. Also
optimizes load sensing for optimal wash performance.
See “Washer Care.”

IMPORTANT: Do not place garments or other items
in the washer during the Clean Washer cycle. Use this
cycle with an empty wash tub.

Rinse & Spin

Combines a rinse and high-speed spin for loads
requiring an additional rinse cycle. Also use for loads
that require rinsing only. If you want Drain & Spin,
select RINSE & SPIN and then deselect EXTRA RINSE.

EXTRA RINSE

This option can be used to automatically add a second
rinse to most cycles.

PRESOAK

Use this option to add an extra soak period to any cycle
to help loosen tough stains. The washer will fill and pause
to soak, then begin the selected cycle.

5

7

5

CYCLE MODIFIERS

6

When you select a cycle, its default settings or the previous
cycle selection used will light up.

TEMPERATURE

Temperature control senses and maintains uniform
water temperatures by regulating incoming hot and
cold water.

Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.

• On some models and cycles, warm and hot water may
be cooler than your previous washer.

• Even for cold wash settings, some warm water
may be added to the washer to maintain a minimum
temperature.

SOIL LEVEL

Soil Level (wash time) is preset for each wash cycle.
As you touch SOIL LEVEL, the cycle time (minutes) will
increase or decrease in the Estimated Time Remaining
display and a different wash time will appear.

Select the most suitable setting for your load. For heavily
soiled items, select Heavy Soil Level for more wash
time. For lightly soiled items, select Light Soil Level for
less wash time. Lighter soil level setting will help reduce
tangling and wrinkling.

SPIN SPEED

This washer automatically selects the spin speed
based on the cycle selected. The preset speeds can be
changed. Not all spin speeds are available with all cycles.

• Faster spin speeds mean shorter dry times, but may
increase wrinkling in your load.

• Slower spin speeds mean less wrinkling, but will leave
your load more damp.

LID

7

The Lid Lock ( ) indicator lights up
when the lid is locked and cannot be
opened. If you need to open the lid,
touch the Start/Pause button. The lid
will unlock once the washer movement
has stopped. This may take several
minutes if the load was spinning at
high speed. Touch and hold the Start/Pause button
button again for 3 seconds to restart the cycle.

Dispensers

Liquid fabric softener dispenser

A

Pour measured liquid fabric softener into the liquid fabric
softener dispenser, if desired. It will dispense automatically
at the optimum time.

• Use only liquid fabric softener in this dispenser.

High Efficiency “HE” detergent dispenser

B

Add liquid or powdered HE detergent product to this
dispenser for your main wash cycle. Remove tray if using
powder detergent.

IMPORTANT: Make sure tray is in drawer when using liquid
detergent and removed when using powder detergent.
Do not go over the Max line.

Use only High Efficiency (HE) detergent.

NOTE: Follow the manufacturer’s instructions to determine
the amount of detergent to use.

TimedOxi dispenser

C

This dispenser holds up to ¾ cup (180 mL) Oxi booster
or other laundry booster, such as powdered or liquid
color-safe bleach. Laundry boosters are automatically
dispensed at the proper time during the wash cycle.
Be sure to select Oxi from the options to ensure proper
dispensing.

NOTE: Fill dispenser with only Oxi. Do not mix with bleach.
Liquid chlorine bleach dispenser

D

The bleach will be automatically diluted and dispensed
at the optimum time during the wash cycle. This dispenser
cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach.

B

C

A

D

6