WHIRLPOOL WTW8500DC User Manual
Use & Care Guide
Guide d’utilisation et d’entretien
Top-Loading High Efciency Low-Water Washer
Laveuse haute efcacité à faible consommation
d’eau avec chargement par le dessus
W10607427B
W10607428B - SP
Para obtener acceso
al Manual de uso y
cuidado en español, o para
obtener información adicional
acerca de su producto, visite:
www.whirlpool.com.
If you have any problems or questions, visit us at www.whirlpool.com
Pour tout problème ou question, consulter www.whirlpool.ca
Designed to use only HE High Efciency
detergents.
Conçue pour l’utilisation d’un détergent haute
efcacité seulement.
Table of Contents
WASHER SAFETY ......................................................... 2
WHAT’S NEW UNDER THE LID? .................................4
CONTROL PANEL AND FEATURES ............................ 5
Dispensers ....................................................................... 6
CYCLE GUIDE ............................................................... 7
USING YOUR WASHER ................................................ 8
WASHER MAINTENANCE .............................................. 12
TROUBLESHOOTING ...................................................... 14
WARRANTY ....................................................................... 19
ASSISTANCE OR SERVICE ...........................Back Cover
Washer Safety
Table des matières
SÉCURITÉ DE LA LAVEUSE ......................................20
QUOI DE NEUF SOUS LE COUVERCLE? ................21
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES ..........................................22
Distributeurs .................................................................. 24
GUIDE DES PROGRAMMES ...................................... 25
UTILISATION DE LA LAVEUSE .................................. 27
ENTRETIEN DE LA LAVEUSE ........................................ 31
DÉPANNAGE ..................................................................... 33
GARANTIE .......................................................................... 42
ASSISTANCE OU SERVICE..............Couverture arrière
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
3
What’s New Under the Lid?
Cleaning with Less Water
Washplate
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the low-water
washplate wash system. The washer automatically adjusts the
water level to the load size—no water level selector is needed.
Low-water washer
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load.
Initially the basket will start to spin prior to adding water, this is
part of the sensing process and is normal. This low-water wash
method uses less water and energy compared to a traditional
agitator-style washer.
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use and do not go over the Max line. See “Using
Laundry Product Dispensers” for more information.
For best performance, it is recommended to load items in loose
heaps evenly around the washplate.
As the washer dampens and moves the load, the level of the
items will settle in the basket. This is normal, and does not
indicate that more items should be added.
IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some
of the load to be above the water line.
Use only High Efciency (HE) detergent.
Improved Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils. This low
water wash also allows the clothing to move in a more effective
way to remove soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds
and noises that are different from those of your previous
washer. For example, you may hear a clicking and hum at the
beginning of the cycle, as the lid lock goes through a self-test.
There will be different kinds of humming and whirring sounds
as the washplate moves the load and as basket is slowing
down to stop. And sometimes, you may hear nothing at all, as
the washer determines the correct water level for your load or
allows time for clothes to soak.
4
Control Panel and Features
Not all features and cycles are available on all models.
1
2 3
5 6
NOTE: The control panel features a sensitive surface that responds to a light touch of your nger. To ensure your selections are
registered, touch the control panel with your nger tip, not your ngernail. When selecting a setting or option, simply touch its name
until the desired section is illuminated.
POWER BUTTON
1
Touch to turn the washer ON. Touching once while the
washer is on will cancel the current cycle and turn the
washer OFF.
2
WHAT TO WASH/HOW TO WASH
First select a cycle from the “What to Wash” and then
select the “How to Wash” to get the best combination
cycle available for the type of items you are going to
wash. See “Cycle Guide” for cycle details.
3
START/PAUSE BUTTON
Touch and hold START/PAUSE button for 3 seconds to
begin the selected cycle; touch again to pause a cycle.
ADD GARMENT
4
When Add Garment is lit, you may pause the washer, open
the lid, and add items. Touch and hold START to start the
washer again.
TIME/STATUS DISPLAY
The Estimated Time Remaining display shows the time
required for the cycle to complete. Factors such as load
size and water pressure may affect the time shown in
the display. Tightly packed loads, unbalanced loads, or
excessive suds may cause the washer to adjust the cycle
time, as well.
If you have set a delay start to the cycle, the Estimated
Time Remaining display will show the delay time adjusted.
When the cycle is complete, the display will show END until
the lid is opened.
5
OPTIONS
You may add or remove options for each cycle. Not all
options can be used with all cycles, and some are preset
to work with certain cycles.
DELAY START
Touch Delay Start to delay the start of the wash cycle up
to 12 hours “12H”. Touch Delay Start until a “0H” appears
in the status display to turn off, or touch POWER.
4
END BEEP
Use this to turn the signal indicating the end of a wash
cycle to low, medium, high, or off.
NOTE: You may also turn off the tones that sound when
a feature, setting, or option is touched. Touch and hold
End Beep for about 3 seconds to turn key activation
sounds on/off.
STEAM CLEAN
The Steam Clean option adds additional soak and wash
time to many cycles to help remove tough stains, as well
as a steam boost for added cleaning power. Steam Clean
uses a heater within the washer to maintain the selected
temperature setting throughout the wash period. Steam
Clean may be selected as an option with other cycles.
ADDITIVES - OXI
Select the Oxi option so that it is added to the load at the
correct time.
UTILITY TOOLS
Clean Washer
Use this every 30 washes to keep the inside of your
washer fresh and clean. This cycle uses a higher water
level. Use with affresh® Washer Cleaner tablet or liquid
chlorine bleach to thoroughly clean the inside of your
washer. This cycle should not be interrupted. Also
optimizes load sensing for optimal wash performance.
See “Washer Care.”
IMPORTANT: Do not place garments or other items
in the washer during the Clean Washer cycle. Use this
cycle with an empty wash tub.
Rinse & Spin
Combines a rinse and high speed spin for loads
requiring an additional rinse cycle. Also use for loads
that require rinsing only. If you want Drain & Spin
select Rinse & Spin and then deslect Extra Rinse.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
PRESOAK
Use this option to add an extra soak period to any cycle
to help loosen tough stains. The washer will ll and then
pause to soak, and then begin the selected cycle.
5
7
5
6
CYCLE MODIFIERS
When you select a cycle, its default settings or the previous
cycle selection used will light up.
TEMPERATURE
Temperature control senses and maintains uniform
water temperatures by regulating incoming hot and
cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
• On some models and cycles, warm and hot water may
be cooler than your previous washer.
• Even for cold wash settings, some warm water
may be added to the washer to maintain a minimum
temperature.
SOIL LEVEL
Soil Level (wash time) is preset for each wash cycle.
As you touch the Soil Level pad, the cycle time (minutes)
will increase or decrease in the Estimated Time
Remaining display and a different wash time will appear.
Select the most suitable setting for your load. For heavily
soiled items, select Heavy Soil Level for more wash
time. For lightly soiled items, select Light Soil Level for
less wash time. Lighter soil level setting will help reduce
tangling and wrinkling.
SPIN SPEED
This washer automatically selects the spin speed
based on the cycle selected. The preset speeds can be
changed. Not all spin speeds are available with all cycles.
• Faster spin speeds mean shorter dry times, but may
increase wrinkling in your load.
• Slower spin speeds mean less wrinkling, but will leave
your load more damp.
LID
7
The Lid Lock ( ) indicator lights up
when the lid is locked and cannot be
opened. If you need to open the lid,
touch START/PAUSE. The lid will
unlock once the washer movement
has stopped. This may take several
minutes if the load was spinning at
high speed. Touch and hold START/PAUSE
button again for 3 seconds to restart the cycle.
Dispensers
Liquid fabric softener dispenser
A
Pour measured liquid fabric softener into the liquid fabric
softener dispenser, if desired. It will dispense automatically
at the optimum time.
• Use only liquid fabric softener in this dispenser.
High Efciency “HE” detergent dispenser
B
Add liquid or powdered HE detergent product to this
dispenser for your main wash cycle. Remove tray if using
powder detergent.
IMPORTANT: Make sure tray is in drawer when using liquid
detergent and removed when using powder detergent and
do not go over the Max line.
Use only High Efciency (HE) detergent.
NOTE: Follow the manufacturer’s instructions to determine
the amount of detergent to use.
TimedOxi dispenser
C
This dispenser holds up to 3/4 cup (180 mL) Oxi booster
or other laundry booster, such as powdered or liquid
color-safe bleach. Laundry boosters are automatically
dispensed at the proper time during the wash cycle.
Be sure to select Oxi from the options to ensure proper
dispensing.
NOTE: Fill dispenser with only oxi. Do not mix with bleach.
Liquid chlorine bleach dispenser
D
The bleach will be automatically diluted and dispensed at
the optimum time during the wash cycle. This dispenser
cannot dilute powdered bleach.
NOTE: Fill dispenser with only liquid bleach.
B
C
A
D
6
Cycle Guide
The Whirlpool® Cabrio® washer, has a unique user interface to help you select the best cycle you need for your load. The “What to
Wash” “How to Wash” layout guides you to the optimal cycle in two easy steps:
First determine what items are in the load that you are trying to wash. Use that to guide your “What to Wash” selection. Then determine
how you want the washer to wash them and select the appropriate “How to Wash” selection. See chart below for more details.
For best fabric care, choose the cycle that
best ts the load being washed.
R - Recommended Cycle
a - Alternate Cycle
Blank – Cycle is available but not optimal.
What do you
want to wash?
Athletic/High
Performance Wear
Bright Colors
Cottons/Linens
Dark Colors
Jeans
Pajamas
Sweatshirts
Terry Cloth
Towels
T-Shirts
Business Casual
Dress Shirts/Pants
Linens
No-Iron Fabrics
Baby Clothes
Dish Cloths
Handkerchiefs
Napkins
Socks
Tablecloth
Undergarments
White Clothing
White Shirts
White Towels
White T-Shirts
Bras
Handwash Fabrics
Lingerie
Machine Wash Silks
Wool
Blankets
Coats & Jackets
Comforters
Machine Wash Curtains
Machine Wash Slip Covers
Non-Rubber Lined Rugs
& Mats
Sheets
Sleeping Bags
“What to Wash”
Cycle Selection
Mixed
Casuals
Whites
Delicates
Bulky/Sheets
How do you want to wash?
“How to Wash” Cycle Selection
Normal Quick Cold
• Powerful Soil
Removal
• Regular
• Fast • Saving Water
& Energy
• Cold Wash
Deep Water
• with Extra Water
• “Conventional
Style” More Water
R a a a a
a R
R
a R
R a
a
a
R a a a a
R a a a a
R a a
R a a
R a a a a
R a a a a
R a a a a
R a a a a
R a a a a
R a
R a a
R a a
R a a
R a a
R a a a
R a a
R a a a
R a a a
R a a
R a a a
R a a a a
R a a a a
R a a a a
R a a a a
R a a a a
a
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R
R a a a a
a
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R
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a
a
a R
ColorLast
• Protecting my colors
• Protecting my fabrics
• Gentle cleaning
NA
a
7
Using Your Washer
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re, or electrical shock.
1. Sort and prepare your laundry
• Empty pockets. Loose change, buttons, or any small
object can pass under the washplate and become
trapped, causing unexpected sounds.
• Sort items by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry items if stains remain after washing; heat
can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes.
Remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items
during washing.
2. Add laundry products
Single-dose laundry packet, color-safe bleach, or fabric
softener crystals can be added to the basket prior to
adding laundry.
NOTE: Always follow manufacturer’s instructions.
3. Load laundry into washer
Helpful Tips:
• For best performance, use HE liquid detergent when washing
bulky items.
• When washing water-proof or water-resistant items, load
evenly.
• Use mesh bags to help avoid tangling when washing
delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care labels instructions
to avoid damage to your items.
8
For best performance, load items in
loose heaps evenly around the
washplate. Try mixing different sized
items to reduce tangling.
IMPORTANT: Items need to move freely
for best cleaning and to reduce wrinkling and tangling.
Liquid
Chlorine Bleach
Using Laundry Product Dispensers
NOTE: Do not add single-dose laundry packets, color-safe
bleach, or fabric softener crystals to dispensers. They will not
dispense correctly. Add to the basket prior to adding laundry.
4. Add HE detergent
HE removable
detergent tray
Add a measured amount of HE
detergent into detergent tray. This
tray holds 3 oz. (89 mL). If adding
powder HE detergent remove inside tray. Do not overll
tray - adding too much detergent may cause detergent to be
dispensed into the washer too early.
NOTE: Make sure tray is in drawer when using liquid detergent
and removed when using powder detergent and do not go over
the Max line.
IMPORTANT: Use only High Efciency detergents. The
package will be marked “HE” or “High Efciency.” Low-water
washing creates excessive sudsing with a regular non-HE
detergent. Using regular detergent will likely result in longer
cycle times and reduced rinsing performance. It may also
result in component failures and noticeable mold or mildew.
HE detergents are made to produce the right amount of
suds for the best performance. Follow the manufacturer’s
instructions to determine the amount of detergent to use.
HELPFUL TIP: See “Washer Maintenance” for information
on recommended method of cleaning washer dispenser trays.
5. Add liquid chlorine bleach
to dispenser
Do not overll, dilute, or use more than 1 cup (236 mL).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
6. Add liquid fabric softener or
Oxi to dispenser
Fabric softener tray
Pour a measured amount of liquid fabric softener or
Oxi-type boosters, into tray; always follow manufacturer’s
directions for correct amount of fabric softener or Oxi based
on your load size. Close dispenser drawer, then select Oxi
option. Oxi is added during main wash and Fabric Softener is
added during rinse.
IMPORTANT: Oxi option must be selected to ensure proper
distribution at correct time in cycle. Do not overll or dilute.
Overlling dispenser will cause fabric softener to immediately
dispense into washer.
If Extra Rinse option is selected, fabric softener will be
dispensed into the last rinse.
It is normal for a small amount of water to remain in the
dispenser at the end of a cycle.
Oxi tray
9
7. Touch POWER to turn on washer
Make sure the dispenser drawer is closed completely, then
touch POWER to turn on the washer.
8. Select the type of load to wash
9. Select cycle modiers
Once you select a cycle, the default modiers or the previous
set modiers for that cycle will be lit. Touch the cycle
settings buttons to change the Soil Level, Spin Speed, and
Temperature, if desired. Not all settings are available with all
cycles.
NOTE: Always read and follow fabric care labels instructions
to avoid damage to your items. If not sure on which
temperature to use, refer to the chart below or select
a cooler temperature.
Temperature suggestions
First touch a cycle from the “What to
Wash” and then select the “How to Wash”
to get the best combination cycle available
for the type of items you are going to wash.
See “Cycle Guide” for cycle details. Red,
green, and blue LED lights come on below
the time/status display when the “How to
Wash” ColorLast cycle is selected. Not all
cycles are available on all models.
Estimated Time Remaining will light up with a cycle time.
You may notice time adjusting during the cycle. This is
normal.
If you do not want to begin a cycle immediately, you may
choose DELAY START option.
To choose a delay time:
1. Touch DELAY START button to select desired delay time.
Time will increase in hour increments up to 12 hours.
2. Touch and hold START/PAUSE button for 3 seconds to
start delay start time.
IMPORTANT: When delaying a cycle, use liquid HE
detergent only in the dispenser. Powdered detergents
may absorb moisture from a previous cycle and clump
before the wash cycle begins.
To cancel delay start:
1. Touch POWER to cancel Delay Start.
To pause delay start:
1. Touch START/PAUSE button to pause delay start.
2. Touch and hold START/PAUSE button again to start
Delay Start time.
Light soils
Colors that
bleed or fade
NOTE: Even for cold wash settings, some warm water
may be added to the washer to maintain a minimum
temperature.
Moderate soils
Bright colors
Heavy Soils
Whites
Pastels
10
10. Select cycle options
11. Touch and hold START/PAUSE
button to begin wash cycle
Select any other cycle options you may wish to add, if not
previously set. Some cycles will automatically add certain
options such as Extra Rinse. These may be turned off, if
desired.
NOTE: Not all options are available with all cycles. Touch
control panel to select any other options.
Touch and hold START/PAUSE button for 3 seconds to
start the wash cycle. When the cycle has nished, the end
of cycle signal will sound (if set). Promptly remove items
when cycle is done to avoid odor, reduce wrinkling, and
rusting of metal hooks, zippers, and snaps.
Unlocking the lid to add items
If you need to open the lid to add 1 or 2 missed items:
Touch START/PAUSE button to pause washer; the lid will
unlock once the washer movement has stopped. This may
take several minutes if the load was spinning at a high
speed. Then close lid and touch and hold START/PAUSE
button again for 3 seconds to restart the cycle.
IMPORTANT: If lid is left open for more than 10 minutes
the water will pump out and F8E6 error code will appear
on the display.
11
Washer Maintenance
WASHER CARE (cont.)
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
NOTE: This washer does not include inlet hoses.
See the Installation Instructions for more information.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always use High Efciency (HE) detergents and follow the
HE detergent manufacturer’s instructions regarding the
amount of HE detergent to use. Never use more than the
recommended amount because that may increase the
rate at which detergent and soil residue accumulate inside
your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to
help dry out the washer and prevent the buildup of
odor-causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This
Washer Maintenance Procedure should be performed,
at a minimum, once per month or every 30 wash cycles,
whichever occurs sooner, to control the rate at which soils
and detergent may otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly
cleaning procedure:
Clean Washer Cycle
This washer has a special cycle that uses higher water
volumes in combination with affresh® Washer Cleaner
or liquid chlorine bleach to clean the inside of the washer.
Begin procedure
1. affresh® Washer Cleaner Cycle Procedure
(Recommended for Best Performance):
a. Open the washer lid and remove any clothing or items.
b. Place an affresh® Washer Cleaner tablet in the bottom
of the washer basket.
c. Do not place an affresh® Washer Cleaner tablet
in the detergent dispenser.
d. Do not add any detergent or other chemical to the
washer when following this procedure.
e. Close the washer lid.
f. Select the CLEAN WASHER cycle.
g. Touch and hold the START/PAUSE button for
3 seconds to begin the cycle. The Clean Washer
Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, touch POWER. After the Clean
Washer cycle has stopped, run a
rinse cleaner from washer.
Rinse & Spin
cycle to
2. Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing
or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the CLEAN WASHER cycle.
f. Touch and hold the START/PAUSE button for
3 seconds to begin the cycle. The Clean Washer
Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, touch POWER. After the Clean
Washer cycle has stopped, run a
rinse cleaner from washer.
Description of Clean Washer Cycle Operation:
1. This cycle will ll to a water level higher than in normal
wash cycles to provide rinsing at a level above the water
line for normal wash cycle.
2. During this cycle, there will be some agitation and
spinning to increase the removal of soils.
After this cycle is complete, leave the lid open to allow
for better ventilation and drying of the washer interior.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.
IMPORTANT: To avoid damaging the washer’s nish, do not
use abrasive products.
Rinse & Spin
cycle to
12
NON-USE AND VACATION CARE
TRANSPORTING YOUR WASHER
Operate your washer only when you are home.
If moving, or not using your washer for a period of time,
follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid ooding
due to water pressure surge.
CLEANING YOUR DISPENSER
You may nd laundry product residue leftover in your
dispenser drawer. To remove residue, follow this
recommended cleaning procedure:
1. Pull drawer out until you feel resistance.
2. Push 2 tabs downward, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel.
6. Then replace drawer back into slot. Make sure drawer is
properly seated.
IMPORTANT: Dispenser drawer and tray are not
dishwasher safe.
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system.
4. Unplug power cord.
5. Place inlet hoses inside washer basket.
6. Drape power cord and drain hose over the console
and secure with masking tape.
7. Place foam packing ring from original shipping materials
back inside washer. If you do not have packing ring,
place heavy blankets or towels into basket opening.
Close lid and place tape over lid and down front of
washer. Keep lid taped until washer is placed in
new location. Transport washer in the upright position.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re, or electrical shock.
REINSTALLING/USING WASHER AGAIN
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and
run washer on RINSE & SPIN cycle for about
30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
To reinstall washer after non-use, vacation, winter storage
or moving:
1. Refer to Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through Bulky/Sheets and Deep Water
Wash cycle to clean washer and remove antifreeze,
if used. Use only HE High Efciency detergent. Use
half the manufacturer’s recommended amount for a
medium-size load.
13
Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Vibration or Off-Balance
Vibration, rocking, or
“walking”
Vibration during spinning
or washer stopped
Noises – For normal operating sounds, go to www.whirlpool.com/product_help.
Clicking or metallic
noises
Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming
Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have
Whirring Basket may be slowing down. You may hear the whirring sound of the basket slowing down.
Water Leaks
Check the following for
proper installation:
Washer not performing as expected
Not enough water
in washer
Feet may not be in contact with the
oor and locked.
Washer may not be level. Check oor for exing or sagging. If ooring is uneven, a 3/4"
Load could be unbalanced. Load items in loose heaps evenly around the washplate. Adding
Objects may be caught in washer
drain system.
Washer not level. Water may splash off basket if washer is not level.
Fill hoses not attached tightly. Tighten ll-hose connection.
Fill hose washers Make sure all four ll hose at washers are properly seated.
Drain hose connection Pull drain hose from washer cabinet and properly secure it to
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Load not completely covered
in water.
Front and rear feet must be in rm contact with oor, and washer
must be level to operate properly.
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in the Installation Instructions.
wet items to washer or adding more water to basket could
unbalance washer.
Avoid washing single items. Balance a single item such as a
rug or jeans jacket with a few extra items. Redistribute the load,
close the lid, and touch and hold START/PAUSE.
Use Bulky/Sheets Deep Water Wash cycle for oversized, nonabsorbent items such as comforters or poly-lled jackets. Other
items are not appropriate for Bulky/Sheets Normal cycle. See
“Cycle Guide.”
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer.”
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump. It may be
necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
sound with periodic gurgling or surging as nal amounts of water
are removed during the spin/drain cycles.
started the washer. This is normal.
This is normal.
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
An unbalanced load can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer” for
loading instructions.
This is normal operation for an HE low-water washer. The load
will not be completely underwater. The washer senses load
sizes and adds correct amount of water for optimal cleaning.
See “What’s New under the Lid.”
IMPORTANT: Do not add more water to washer. Adding water lifts
the items off the washplate, resulting in less effective cleaning.
Run clean washer cycle to optimize the water level and wash
performance.
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