Whirlpool WTW4950XW Owner's Manual

TOP-LOADING

HIGH EFFICIENCY

LOW-WATER WASHER

USE AND CARE GUIDE

Para una versión de estas instrucciones en español, visite www.whirlpool.com

GUIDE D’UTILISATION

ET D’ENTRETIEN DE

LA LAVEUSE HAUTE

EFFICACITÉ À FAIBLE

CONSOMMATION D’EAU

AVEC CHARGEMENT PAR

LE DESSUS

Table of Contents

WASHER SAFETY .............................................................2

WHAT’S NEW UNDER THE LID? .....................................3

CONTROL PANEL AND FEATURES ................................4

CYCLE GUIDE ................................................................... 6

USING YOUR WASHER ....................................................7

WASHER MAINTENANCE ...................................................10

TROUBLESHOOTING ........................................................... 12

WARRANTY ...............................................................................17

ASSISTANCE OR SERVICE ........................ BACK COVER

Table des matières

SÉCURITÉ DE LA LAVEUSE ..........................................18

QUOI DE NEUF SOUS LE COUVERCLE? .....................19

TABLEAU DE COMMANDE ET

CARACTÉRISTIQUES ..................................................... 20

GUIDE DE PROGRAMMES ............................................22

UTILISATION DE LA LAVEUSE ......................................24

ENTRETIEN DE LA LAVEUSE ........................................27

DÉPANNAGE ...................................................................29

GARANTIE ............................................................................... 35

ASSISTANCE OU SERVICE. ..... COUVERTURE ARRIÈRE

W10469645B W10469647B-SP

Designed to use only HE High Efciency detergents. Conçue pour l’utilisation d’un détergent haute efcacité seulement.

WASHER SAFETY

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

Washplate

Traditional agitator-style

washer

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

Washer with low-water

washplate wash system

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will nd a step-by-step description in the “Cycle Status Lights” section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible.

Use only High Efciency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not indicate that more garments should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

CONTROL PANEL AND FEATURES

TEMPERATURE

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• Warm and hot water will be cooler than what your previous washer provided.

• Even in a cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

CYCLE OPTIONS

The following options may be added to most cycle. See “Cycle Guide” for additional details.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

FABRIC SOFTENER ADDED

This option must be set to “Yes” if using fabric softener during a cycle.

ECOBOOST™ option

The EcoBOOST™ option allows you to increase your energy savings on your wash cycles. When this option is used, the wash cycle will use slightly cooler wash water than the selected temperature.

WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. See “Cycle Guide” for detailed descriptions of cycles.

CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

When the START/Pause/Unlock button is pressed,

the washer will rst perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briey before locking again.

Once the lid has locked the second time, the washer

will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briey, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water owing through the dispenser, adding detergent to the load.

NOTE: Avoid opening lid during sensing. The sensing

process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.

START/PAUSE/UNLOCK BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold 3 seconds to cancel a cycle.

WASH

You will hear the motor and washplate moving the load.

Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

RINSE

You will hear sounds similar to the wash cycle as the

washer rinses and moves the load. Fabric softener will be added if the Fabric Softener Added-Yes option was selected. Some cycles will use a spray rinse.

SPIN

The washer spins the load at increasing speeds for proper

water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on.

Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and

spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, press

START/Pause/Unlock. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause/Unlock again to resume the cycle. Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

CYCLE GUIDE

For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models.

Items to wash: Cycle: Temperature*: Spin

Sturdy fabrics, colorfast items, towels, jeans

Cottons, linens, and mixed garment loads

No-iron fabrics, cottons, perm press, synthetics

Large items such as sheets, sleeping bags, small comforters, jackets, and small washable rugs

Super

Wash

Normal

Heavy

Normal

Regular

Normal

Light

Casual

Bulky Items

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Speed**:

High

Low

High

Cycle Details:

Provides maximum wash time and action for tough stains and soils. Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.

Use this cycle for heavily soiled cottons and mixed fabric loads. This cycle features a spray rinse.

Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse.

Use this cycle for lightly soiled cottons and mixed fabric loads. This cycle features a spray rinse.

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.

Use this cycle to wash large items such as jackets and small comforters. The washer will ll with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles. Do not tightly pack basket.

Machine-wash silks, hand-wash fabrics

Small loads, cottons, polyester, perm press

Heavily soiled fabrics Soak Hot

Swimsuits and items requiring rinsing without detergent

Dripping wet item or hand-washed items

No clothes in washer Clean

Delicate Low

Quick Wash

Rinse &

Spin

Drain &

Spin

Washer

with

affresh

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Warm

Cool Cold

Cold

N/A

Hot

Warm

Cool Cold

High

No Spin

High

Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle uses a higher, preset water level.

Use this cycle to wash small, lightly soiled loads of 2-3 items that are needed in a hurry. This cycle features a spray rinse.

Use this cycle to soak small spots of set-in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but washer will not spin. Cycle is complete.

Combines a rinse and high speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. This cycle uses a higher, preset water level. Also use for loads that require rinsing only.

This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.

Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub.

*All rinses are cold. **Spin speed is integrated into the cycle and can not be selected.

USING YOUR WASHER

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small

object can pass under the washplate and become trapped, causing unexpected sounds.

• Sort garments by recommended cycle, water temperature,

and colorfastness.

• Separate heavily soiled garments from lightly soiled.

• Separate delicate garments from sturdy fabrics.

• Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to garments during washing.

Helpful Tips:

• When washing water-proof or water-resistant items, load

evenly. See “Cycle Guide” for tips and more information on using the Bulky Items cycle.

• Use mesh garment bags to help avoid tangling when

washing delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers

from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

Add a measured amount of HE detergent or single-dose laundry packet into the basket.

IMPORTANT: Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Using Oxi, color-safe bleach or fabric softener crystals (if desired):

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

3. Load laundry into washer

5. Add fabric softener, if desired

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible. Try mixing different sized garments to reduce tangling.

IMPORTANT: Garments need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach

to dispenser, if desired

Liquid

Chlorine Bleach

This washer has been designed to allow the use of a fabric softener dispenser ball. Always follow the manufacturer’s instructions for correct instructions on how to use the dispenser bal. Then select the Fabric Softener Added-Yes option. The fabric softener dispenser ball will release the fabric softener during the rinse cycle.

IMPORTANT: Fabric Softener Added option must be selected to “Yes” to ensure proper distribution at correct time in cycle. Do not overll or dilute.

Adding Liquid Fabric Softener Manually to Wash Load

During the nal rinse, wait until the washer has completed lling, press the START/Pause/Unlock button to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/Pause/Unlock button again to start the washer.

IMPORTANT: Fabric Softener Added option must be selected to “Yes” to ensure proper distribution of the fabric softener during the rinse portion of the cycle.

6. Select cycle

Do not overll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Turn cycle knob to choose your wash cycle.

7. Select wash temperature

Once you select a cycle, select the desired wash Temperature by turning the Temperature knob to the desired setting.

Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp Suggested Fabrics

Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Warm Some cold water will be added, so this will be cooler than what your previous washer provided.

Cool

Warm water is added to assist in soil removal and to help dissolve detergents.

Cold Warm water may be added to assist in soil removal and to help dissolve detergents.

Whites and pastels Durable garments Heavy soils

Bright colors Moderate to light soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

9. Press START/Pause/Unlock

to begin wash cycle

Press the START/Pause/Unlock button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed. When the cycle has nished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments:

• Press START/Pause/Unlock; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock again to restart the cycle.

If lid is left open for more than 10 minutes the water will pump out automatically.

Delay in water ll

Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to lling. This is normal operation.

8. Select cycle options, if desired

If you would like to add an Extra Rinse and/or use the EcoBOOST™ option, turn the knob for that feature to ON.

The EcoBOOST™ option allows you to increase your energy savings on your wash cycles. When this option is used, the wash cycle will use slightly cooler wash water than the selected temperature.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of odorcausing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1. affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items. b. Place an affresh® Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh® Washer Cleaner tablet

in the detergent dispenser.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer lid. f. Select the CLEAN WASHER cycle. g. Press the START/Pause/Unlock button to begin the

cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause/Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

WASHER CARE (cont.)

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical

to the washer when following this procedure.

e. Select the CLEAN WASHER cycle. f. Press the START/Pause/Unlock button to begin the

cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

Description of Clean Washer Cycle Operation:

1. This cycle will ll to a water level higher than in normal

wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and

spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

NON-USE AND VACATION CARE

REINSTALLING/USING WASHER AGAIN

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ooding due

to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet

hoses. Turn on both water faucets.

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

WINTER STORAGE CARE directions before moving.

3. Disconnect drain from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials

back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

2. Plug in washer or reconnect power.

3. Run washer through BULKY ITEMS cycle to clean

washer and remove antifreeze, if used. Use only HE High Efciency detergent. Use 1/2 the manufacturer’s recommended amount for a medium-size load.

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