Whirlpool WTW4816FW Owner's Manual

Top-Loading Washer

Use and Care Guide

Para una versión de estas instrucciones en español, visite www.whirlpool.com

Laveuse à chargement par

le dessus guide d’utilisation

et d’entretien

Table of Contents

WASHER SAFETY ...................................................................... 2

WHAT’S NEW UNDER THE LID? .............................................. 3

CONTROL PANEL AND FEATURES ......................................... 4

CYCLE GUIDE ........................................................................... 6

USING YOUR WASHER ............................................................ 7

WASHER MAINTENANCE ...................................................... 10

TROUBLESHOOTING ............................................................. 11

WARRANTY ............................................................................. 16

ASSISTANCE OR SERVICE .................................BACK COVER

Table des matières

SÉCURITÉ DE LA LAVEUSE ................................................... 17

QUOI DE NEUF SOUS LE COUVERCLE? .............................. 18

TABLEAU DE COMMANDE

ET CARACTÉRISTIQUES ....................................................... 19

GUIDE DE PROGRAMMES ..................................................... 20

UTILISATION DE LA LAVEUSE .............................................. 22

ENTRETIEN DE LA LAVEUSE ................................................. 25

DÉPANNAGE ........................................................................... 27

GARANTIE ............................................................................... 34

ASSISTANCE OU SERVICE .............. COUVERTURE ARRIÈRE

W10860705B W10862388B-SP

Designed to use only HE High Efciency detergents. Conçue pour l’utilisation d’un détergent haute efcacité seulement.

Washer Safety

What’s New Under the Lid?

Lid Lock

To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened. After a cycle is started, the washer will ll to the appropriate water level. When the washer is done lling, it will start to agitate. If you need to open the lid to add a garment after this point, the lid will remain unlocked during the entire agitation portion of the wash phase. The cycle will automatically pause when the lid is opened, and the cycle will resume once the lid is closed. The lid will lock before the spin phase begins. If you need to pause or stop after this point, you must press the Start/Pause button and wait for the lid to unlock. The lid will only unlock after washer movement has stopped. Depending on when in the cycle you try to pause, it may take several seconds to several minutes for the lid

to unlock. Press Start/Pause to resume the cycle.

Water Level Options

Set the Water Level knob to the Auto Sensing setting and the washer will ll to a level that ensures the load engages the agitator. From this point, the electronic control will sense the load and determine if additional water is needed. Set the Water Level knob to the Deep Water Wash setting and the washer will ll to the maximum

water level.

Sounds

At different stages of the wash cycle, you may hear sounds and pauses that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the spin phase as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. Sometimes, you may hear nothing at all as the washer allows time for clothes to soak.

Choosing the Right Detergent

Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, build-up of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efciency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use.

Sensing

This washer will perform a series of spins to check for load balance. During this time, a series of clicks and a whirring noise signal that sensing technology is determining if there is an off-balance load.

Use only High Efciency (HE) detergent.

Spray Rinse

Select cycles default to a spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the “Cycle Guide” for details.

IMPORTANT:

■ The lid must be closed before the washer basket lls with water and for the wash cycle to start. If the lid is open and lling stops,

close the lid and press the Start/Pause button to complete the cycle.

■ Rinse options must be set to either 1 Rinse with softener or 2 Rinses with softener when using fabric softener in the fabric softener

dispenser. This ensures that fabric softener is added at the correct time in the rinse phase and is evenly distributed.

Control Panel and Features

Not all features and options are available on all models.

Appearance may vary.

SOIL LEVEL

Select the setting most suitable for your load. For heavily soiled and sturdy fabrics, select Heavy Soil Level for more wash time. For lightly soiled and delicate fabrics, select Light Soil Level for less wash time. A lighter soil level setting will help reduce tangling and wrinkling.

WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results, and following the garment label instructions, use the warmest wash water safe for your fabric.

■ On some models and cycles, warm and hot water may be

cooler than your previous washer.

■ Even in a cold and cool water wash, some warm water

may be added to the washer to maintain a minimum temperature.

All rinses are cold.

432

WATER LEVEL

Set the Water Level knob to the Deep Water Wash setting and the washer will ll to the maximum water level.

NOTE: Expect longer cycles times due to extended ll times when using the Deep Water Wash option.

START/PAUSE BUTTON

Press to start the selected cycle. Press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold for 3 seconds to cancel a cycle.

PROGRESS LIGHTS

WASH CYCLE KNOB

Use the wash cycle knob to select cycles on your washer. See the “Cycle Guide” chart for detailed descriptions of cycles.

RINSE OPTIONS

The following options may be added to most cycles. See the “Cycle Guide” chart for additional details.

1 RINSE This option is used to limit a cycle to a single rinse.

2 RINSES This option can be used to automatically add a second rinse to most cycles.

1 RINSE WITH SOFTENER

This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

2 RINSES WITH SOFTENER

This option turns on both the Fabric Softener and the 2 Rinses option.

The Progress lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from your previous washer.

SENSING

When the Start/Pause button is pressed and the Water Level knob is set to Auto Sensing, the washer will ll and begin sensing to determine load size and balance. Once sensing is complete, the washer will ll to the appropriate level for the detected load size and then begin the wash phase of the cycle.

NOTE: Sensing and wash phases will be paused by opening the unlocked lid. Close the lid to resume the cycle. If the lid is left open for more than 10 minutes, the washer will cancel the cycle and pump out the water. The lid will lock after the wash phase to begin the initial spinout and remain locked for the remainder of the cycle.

WASH

The washer will ll to the correct water level based on the load size and the Water Level selection. Certain cycles may agitate during the ll process to boost cleaning. You will hear the agitator rotate followed by a pause lasting several seconds. When the wash cycle begins, you will hear the agitator increase speed. The motor sounds may change at different stages in the wash cycle while the washer performs different wash actions.

RINSE

Certain cycles use a spray rinse, which adds water to the tub while the basket spins. When a fabric softener option is selected, you will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briey (short hum) to move the basket while lling.

SPIN

The washer spins the load at increasing speeds for proper water removal based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. For best results, remove the load promptly.

LOCKED The Lock feature allows for higher spin speeds. When lit, the lid is locked and cannot be opened without pausing the cycle. When the light is off, the lid can be opened.

To open the lid after it has been locked, press Start/Pause. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press Start/Pause while the lid is closed to resume the cycle.

Cycle Guide

For best fabric care, choose the cycle that best ts the load being washed. Recommended settings for best performance are shown in Bold. Not all cycles and options are available on all models.

Items to wash: Cycle: Temperature*: Spin

Lightly soiled fabrics Quick Wash Hot

Machine-wash silks, hand-washed fabrics

No-iron fabrics, permanent press, linens, cottons, synthetics

Bright or darkly colored cottons, linens, casual and mixed loads

Cottons, linens, and mixed-garment loads

Heavily soiled sturdy fabrics, colorfast items, towels, jeans

Sturdy fabrics, colorfast items, towels, jeans

Large items such as sheets, sleeping bags, small comforters, jackets, and small, washable rugs

Hand-washed garments or dripping-wet items

Swimsuits and items requiring rinsing without detergent

No clothes in washer

Heavily soiled fabrics.

*All rinses are cold.

Delicate Hot

Casual Hot

Cold Wash Cold High Cold water with an additional wash action gently lifts

Normal Hot

Super Wash Hot

Heavy Duty Hot

Bulky Items/

Sheets

Drain &

Spin

Rinse & Spin Cold Rinse Only High Combines a rinse and spin for loads requiring an additional

Clean Washer

with affresh

Soak Hot

Warm

Cool Cold

Tap Cold

Warm

Cool

Cold

Tap Cold

Warm

Cool Cold

Tap Cold

Warm

Cool Cold

Tap Cold

Warm

Cool Cold

Tap Cold

Warm

Cool Cold

Tap Cold

Hot

Warm

Cool Cold

Tap Cold

N/A High This cycle uses a spin to shorten drying times for heavy

Hot

Warm

Cool Cold

Tab Cold

Warm

Cool

Cold

Tap Cold

Cycle Details:

Speed:

High Use this cycle to quickly wash a small number of lightly

soiled items.

Low Use this cycle to wash lightly soiled garments indicating

“Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing.

Low Use this cycle to wash loads of no-iron fabrics such as sport

shirts, blouses, casual business clothes, permanent press, and blends.

stains while caring for fabrics. Settings may be adjusted as desired but must use only cold water settings.

High Use this cycle for normally soiled cottons and

mixed-fabric loads.

High Provides maximum water temperatures and water levels

while using the most aggressive wash actions for tough stains and soils. Use this cycle for heaviest soiled sturdy items.

High Use this cycle for heavily soiled sturdy items.

Low Use this cycle to wash large items such as jackets and small

comforters. The washer will ll with enough water to wet down the load before the wash portion of the cycle begins and uses a higher water level than other cycles.

fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.

rinse cycle or to complete a load after a power interruption. Also use for loads that require rinsing only.

Low Use this cycle every 30 washes to keep the inside of your

washer fresh and clean. This cycle uses a higher water level. Use with affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See the “Washer Care” section.

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub.

No Spin Use this cycle to soak small spots of set-in stains on

fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete. To set a follow-up cycle, select Drain & Spin, add additional detergent, and select a cycle based on fabric type.

Using Your Washer

1. Sort and prepare your laundry

■ Empty pockets. Loose change, buttons, or any small

object can pass under the agitator and become trapped, causing unexpected sounds.

■ Sort items by recommended cycle, water temperature,

and colorfastness.

■ Separate heavily soiled items from lightly soiled.

■ Separate delicate items from sturdy fabrics.

■ Do not dry garments if stains remain after washing

because heat can set stains into fabric.

■ Treat stains promptly.

■ Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

■ Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips:

■ When washing water-proof or water-resistant items,

load evenly.

■ Use mesh garment bags to help avoid tangling when

washing delicate or small items.

■ Turn knits inside out to avoid pilling. Separate lint-takers

from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

Add a measured amount of HE detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric-softener crystals, add to the bottom of the washer basket before adding clothes.

IMPORTANT: Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use.

3. Load laundry into washer

5. Add fabric softener to dispenser

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator. Load them in loose piles around the sides of the basket. Try mixing different-sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach

to dispenser

Do not overll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Liquid

Chlorine Bleach

Pour a measured amount of liquid fabric softener into dispenser. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by lling the dispenser with warm water until liquid reaches the underside of the rim. See "Max Fill" line arrows.

IMPORTANT: The Rinse Options knob must be set to either 1 Rinse with softener or 2 Rinses with softener when using fabric softener in the fabric softener dispenser. This ensures that fabric softener is added at the correct time in the rinse phase and is evenly distributed.

MAX FILL

Adding Liquid Fabric Softener Manually to Wash Load

During the nal rinse, wait until the washer has completed lling and press the Start/Pause button to pause the washer. Lift the lid and add the measured, recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the Start/Pause button again to start the washer.

6. Select cycle

Do not overll, dilute, or use more than 1 cup (236 mL) of liquid chlorine bleach. Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Turn cycle knob to choose your wash cycle. For more information, see the “Cycle Guide” chart.

7. Select SOIL LEVEL

9. Select cycle options, if desired

Once you select a cycle, select the soil level by turning the Soil Level knob to the desired setting.

8. Select WASH TEMP

Select the wash temperature by turning the Wash Temp knob to the desired setting.

Always read and follow fabric care label instructions to avoid damage to your items. All rinses are cold.

Wash Temp Suggested Fabrics Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Warm

Some cold water will be added, so this will be cooler than what your previous washer provided.

Cool

Warm water is added to assist in soil removal and to help dissolve detergents. Cool is slightly warmer than cold.

Cold

Warm water may be added to assist in soil removal and to help dissolve detergents.

Tap Cold

This is the temperature from your faucet.

Whites and pastels Durable items Heavy soils

Bright colors Moderate to light soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

Select the number of rinses by turning the Rinse Options knob to the desired setting.

IMPORTANT: The Rinse Options knob must be set to an option “with Fabric Softener” when using the fabric softener dispenser. This ensures that fabric softener is added at the correct time in the rinse for even distribution.

Set the Water Level knob to the Auto Sensing setting and the washer will automatically sense the appropriate water level for the load size and type.

Set the Water Level knob to the Deep Water Wash setting and the washer will ll to the maximum water level.

NOTE: The cycle will be longer due to extended ll times when using the Deep Water Wash setting.

10. Press START/PAUSE

to begin wash cycle

Press START/PAUSE to start the wash cycle. When the cycle has nished, the Done indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and prevent rusting of metal hooks, zippers, and snaps.

Adding garment(s)

If you need to open the lid to add 1 or 2 missed garments: Press Start/Pause. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at a high speed. Add garments, close lid, and press Start/Pause again to restart the cycle.

NOTE: Washer will not ll with the lid open. IMPORTANT: If lid is left open for more than 10 minutes,

the water will pump out automatically.

Manual Soak

If you would like to manually soak your garments at any time during the wash portion of the cycle, press Start/Pause and leave the lid closed. Once your desired soak time has elapsed, press Start/Pause again to continue the cycle. As long as the lid remains closed, your soak time can be longer than 10 minutes. However, if the lid is opened during the soak and remains open for more than 10 minutes, the water will pump out automatically.

Washer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best:

1. Always follow the detergent manufacturer’s instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer. This may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes) because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top-Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This washer maintenance procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Recommended Cycle for Cleaning the Washer

Refer to the “Cycle Guide” for the optimal cycle for cleaning the inside of the washer. Use this cycle with affresh® Washer Cleaner or liquid chlorine bleach as described below.

Begin procedure

1. affresh® Washer Cleaner Cycle Procedure (Recommended

for Best Performance):

a. Open the washer lid and remove any clothing or items. b. Place an affresh® Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh® Washer Cleaner tablet

in the detergent dispenser.

d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Close the washer lid. f. Select the cycle recommended for cleaning the inside

of the washer.

g. Press the Start/Pause button to start the cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be

interrupted, press the Start/Pause button once. After the cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.

2. Chlorine Bleach Procedure (Alternative): a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the

bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

WASHER CARE (cont.)

c. Close the washer lid. d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Select the cycle recommended for cleaning the inside

of the washer.

f. Press the Start/Pause button to start the cycle. NOTE: For best results, do not interrupt cycle. If cycle must

be interrupted, press the Start/Pause button once. After the cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from

the dispensers, wipe them with an affresh® Machine Cleaning Wipe or a damp cloth and towel dry. Do not attempt to remove

the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer,

however, remove the drawer and clean it with an affresh® Machine Cleaning Wipe or a damp cloth and towel dry before

or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use an affresh® Machine Cleaning Wipe, a soft, damp cloth or sponge to wipe away any spills. Use an affresh® Machine Cleaning Wipe or only mild soaps or cleaners when cleaning

external washer surfaces. IMPORTANT: To avoid damaging the washer’s nish, do not

use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer to avoid ooding due

to water-pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Some water may stay in hoses, and freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain

water-inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on Rinse & Spin cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain

water-inlet hoses.

2. If washer will be moved during freezing weather, follow

“Winter Storage Care” directions before moving.

3. Disconnect drain hose from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

TRANSPORTING YOUR WASHER (cont.)

REINSTALLING/USING WASHER AGAIN

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer in upright position.

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level,

and connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water-inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Bulky Items/Sheets cycle to clean

washer and remove antifreeze if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

Troubleshooting

First try the solutions suggested here, or visit our website at www.whirlpool.com/product_help

in Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience Possible Causes Solution

Vibration or Off-Balance

Check the following for proper installation or see the “Using Your Washer” section.

Noises

Clicking or metallic noises.

Gurgling or humming. Washer may be draining water. It is normal to hear the pump making a continuous humming

Humming. Load sensing may be occurring. You may hear the hum of the sensing spins after you have

Whirring. Basket deceleration may be

Feet may not be in contact with the oor and locked.

Washer may not be level. Check oor for exing or sagging. If ooring is uneven, a 3/4"

Load could be unbalanced. Load dry items in loose heaps evenly around basket wall.

Objects caught in washer drain system.

occurring.

Front and rear feet must be in rm contact with oor, and washer must be level to operate properly.

(19 mm) piece of plywood under your washer will reduce sound. See the “Level the Washer” section in the

Installation Instructions.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items. Use Bulky Items/Sheets cycle for oversized, non-absorbent

items such as jackets and small comforters. See the “Cycle Guide” chart.

See the “Cycle Guide” chart and the “Using Your Washer” section.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as snaps, buckles, or zippers touch against the basket.

sound with periodic gurgling or surging as nal amounts of water are removed during the Drain & Spin cycles.

started the washer. This is normal. You may hear the whirring sound of the basket decelerating.

This is normal.

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