Whirlpool WRX986SIHZ Use & Care
User Guide
Bottom Mount Refrigerator
LEARN MORE
In an effort to conserve natural resources, this refrigerator includes a condensed User Guide. A complete User Instructions manual for
your model can be downloaded at www.whirlpool.com/manuals. The model number is located on the inside wall of the refrigerator
compartment.
For assistance or service, call 1-800-253-1301 in the U.S.A. or 1-800-807-6777 in Canada.
Register your refrigerator at www.whirlpool.com. In Canada, register at www.whirlpool.ca.
Para una version de estas instrucciones en español, visite www.whirlpool.com.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
follow instructions.
You
can be killed or seriously injured if you don't
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
instructions.
follow
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Disconnect power before servicing.
Replace all parts and panels before operating.
Remove doors from your old refrigerator.
Connect only to the potable water supply.
Use non-flammable cleaner.
Keep flammable materials and vapors, such as gasoline, well
away from the refrigerator.
Use two or more people to move and install the refrigerator.
Disconnect the power before installing the ice maker (on ice
maker kit-ready models only).
Use a sturdy glass when dispensing ice (on some models).
Do not hit the refrigerator glass doors (on some models).
To reduce the risk of fire, electric shock or injury to persons when using the refrigerator,
follow basic precautions, including the following:
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
person in order to avoid a hazard.
Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
This appliance is intended to be used in household and
similar applications such as:
- Staff kitchen areas in shops, offices and other working
environments;
- Farm houses and by clients in hotels, motels and other
residential type environments;
- Bed and breakfast type environments;
- Catering and similar non-retail applications.
W11401078A
PLEASE KEEP THESE INSTRUCTIONS
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help prevent
accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
J Take off the doors.
J Leave the shelves in place so that children may not easily climb
inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
What’s New Behind the Doors?
Your French Door Refrigerator comes equipped with innovative storage and energy efcient features.
Energy and Normal Operating Sounds
Your new refrigerator has been designed to optimize energy
efciency, and better regulate temperatures to match cooling
demand. It is normal for the high efciency compressor to run for
extended periods of time at varying speeds. In addition, during
various stages of the cooling cycle, you may hear normal operating
sounds that are unfamiliar to you.
OPERATING YOUR REFRIGERATOR
Using the Temperature Controls
IMPORTANT: The display screen on the dispenser control panel will
turn off automatically and enter “sleep” mode when the control
buttons and dispenser pads have not been used for 2 minutes or
more. Press any control button to reactivate the display screen.
Dual Evaporator (on some models)
The refrigerator and freezer compartments have dedicated
evaporators to provide fresh and frozen foods with separate
climates. Frozen food stays cold and dry, while fresh food remains at
the ideal temperature and humidity.
IMPORTANT:
J Wait 24 hours before you put food into the refrigerator. If you add
food before the refrigerator has cooled completely, your food
may spoil.
NOTE: Adjusting the set points to a colder than recommended
setting will not cool the compartments any faster.
J If the temperature is too warm or too cold in the refrigerator or
freezer, rst check the air vents to be sure they are not blocked
before adjusting the controls.
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J The recommended settings should be correct for normal
household use. The controls are set correctly when milk or juice is
as cold as you like and when ice cream is rm.
Recommended Refrigerator Temperature
Adjusting the Temperature
For your convenience, your refrigerator and freezer controls are preset
at the factory. When you rst install your refrigerator, make sure that
the controls are still set to the recommended settings. The factory
recommended set points are 37°F (3°C) for the refrigerator and 0°F
(-18°C) for the freezer.
Refrigerator set point range: 33°F to 45°F (0°C to 7°C).
Freezer set point range: -5°F to 5°F (-21°C to -15°C).
IMPORTANT: Adjust the temperature by only 1° at a time and wait
at least 24 hours between adjustments. Recheck the temperatures
before other adjustments are made.
1. Press and hold TEMPERATURE for 3 seconds.
2. Select the zone by pressing TEMPERATURE (Refrigerator/
Freezer).
3. Press LOCK to raise the set point, or press OPTIONS to lower the
set point.
4. Press MEASURED FILL to save the settings (conrm).
NOTE: To view temperature in degrees Celsius, press LIGHT when
adjust mode is activated. To return the display to Fahrenheit, press
LIGHT again.
Turn Cooling On/Off
To turn cooling on/off, press and hold LOCK and MEASURED FILL at
the same time for 3 seconds.
J When cooling is off, “COOLING OFF” will appear on the display
screen.
Temperature-Controlled Exterior Drawer
Use the refrigerated drawer to store large party platters or deli trays
or use a drawer organizer to store smaller items such as yogurt, juice
boxes, bottled drinks, leafy vegetables and lunch meat within easy
access.
IMPORTANT: This control sets the temperature for this drawer only.
Temperatures have been preset for the storage of cold drinks,
meats/cheeses, assorted items, and fruits/vegetables. These preset
temperatures cannot be adjusted.
Press SELECT to toggle through the temperature settings. The icon
will illuminate when it is selected.
FEATURES GUIDE
Feature Description Activate
Fast Ice The Fast Ice feature assists with temporary periods of
heavy ice use by increasing ice production, over a
24-hour period.
Once activated, Fast Ice remains on for 24 hours
unless manually turned off.
Door Ajar Alarm The Door Ajar Alarm feature sounds an alarm when
the refrigerator door(s) or freezer drawer is open for 5
minutes and cooling is turned on. The alarm will repeat
every 2 minutes. Close all doors and drawer to turn it
off.
Vacation Mode In Vacation mode, the freezer will defrost less often to
conserve energy.
Once activated, opening and closing the doors or
drawers during the rst 24 hours will not affect the
setting. After 24 hours has passed, opening and
closing the doors or drawers will turn off Vacation
mode.
Disabling Sounds Mutes the dispenser control tones and sounds. J To turn Off/On control and dispenser sounds, press and
J To turn On/Off the Fast Ice feature, press the OPTIONS
button to access the Options menu, then press TEMP,
under Fast Ice to activate the feature. When the feature is
on, the Fast Ice icon will appear on the dispenser display.
J To mute the audible alarm while keeping the doors open,
such as while cleaning the inside of the refrigerator, press
any button on the control panel. The alarm sound will be
temporarily turned off, but the Door Ajar icon will still be
displayed on the dispenser control panel.
J To turn On/Off Vacation mode, press the OPTIONS button
to access the Options menu, then press LOCK, under
Vacation. When the feature is on, the Vacation icon will
appear on the control display.
hold ICE/WATER and MEASURED FILL at the same time
for 3 seconds. All normal operating tones are disabled.
Only alert tones will be audible.
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Feature Description Activate
B
Water Filter
Status
Showroom Mode This mode is used only when the refrigerator is on
Displays the percentage of use remaining in the water
lter (from 100% remaining to 0% remaining).
The water lter status lights will help you know when to
change your water lter.
J ORDER FILTER (Yellow) - Order a replacement
water lter.
J REPLACE FILTER (Red) - Replace the water
lter. Replacing the disposable water lter will
automatically reset the water lter status tracking
feature. See “Water Filtration System.”
NOTE: “REPLACE FILTER” will remain illuminated if a
lter is not installed or is installed incorrectly.
display in a retail store. If you unintentionally activate
Showroom mode, the word “Showroom” will light up
on the display. All lights and controls will function, but
the refrigerator will not cool.
J Press OPTIONS to access the Options menu. Press
OPTIONS, under Filter Status, again to display %
remaining.
J Exit Showroom mode by pressing and holding LIGHT and
LOCK at the same time for 3 seconds.
ICE AND WATER
Water and Ice Dispensers
IMPORTANT:
J Connect to potable water supply only.
J Allow 3 hours for the refrigerator to cool down and chill water.
J The dispensing system will not operate when either the refrigerator
door or freezer drawer is open.
Flush the Water System
Air in the water dispensing system can cause the water dispenser to
drip. After connecting the refrigerator to a water source or replacing
the water lter, ush the water system to force air from the water line.
NOTE: As air is cleared from the system, water may spurt out of the
dispenser.
1. Using a sturdy container, depress and hold the water dispenser
paddle for 5 seconds.
2. Release the dispenser paddle for 5 seconds. Repeat steps 1 and 2
until water begins to ow.
3. Once water begins to ow, continue depressing and releasing the
dispenser pad (5 seconds on, 5 seconds off) until a total of 3 gal.
(12 L) has been dispensed.
Calibrate Measured Fill
Household water pressure may affect the accuracy of the Measured
Fill feature. So, for optimum performance of your water dispenser, you
must rst calibrate Measured Fill.
IMPORTANT:
J Flush the water system before calibrating Measured Fill.
J For best results, calibration should be performed when water is not
being used in the house.
1. Place a sturdy measuring cup (1 cup [237 mL] size) on the
dispenser tray centered in front of the ice/water dispenser paddle.
NOTE: Depending on your model, a measuring cup may be
provided.
2. Press and hold the OPTIONS and LOCK buttons at the
same time for 3 seconds. The words “Back” and “1 Cup”
will appear on the display screen. Also, the Calibrate
Measured Fill icon will illuminate and remain lit while the
Measured Fill feature is being calibrated.
NOTE: You may press ICE/WATER “Back” at any time to exit
calibration mode. The Calibrate Measured Fill icon will disappear.
3. Press and release the ice/water dispenser paddle, as needed, to
dispense water to the 1 cup ll line.
NOTE: If overlling or spilling occurs, discard the water and press
ICE/WATER “Back” to restart the calibration process.
A
A. Ice/Water dispenser paddle
B. Measuring cup (1 cup)
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4. When 1 cup of water has been correctly dispensed into the
A
measuring cup, press the MEASURED FILL button under the word
“Conrm” to conrm the calibration.
A. 1 cup of water
When Measured Fill calibration has been conrmed the icons will
disappear and the display will return to the home screen.
Dispensing
Press ICE/WATER to toggle through the following choices in a
continuous loop:
J Water (default) - Dispenses water
J Cubed - Dispenses cubed ice
J Crushed - Dispenses crushed ice
NOTE:
J The word “ICE” appears on the display screen when either
crushed or cubed ice is selected.
J For crushed ice, cubes are crushed before being dispensed.
This may cause a slight delay when dispensing crushed ice.
Noise from the ice crusher is normal, and pieces of ice may
vary in size.
J When changing from crushed to cubed, a few ounces of
crushed ice will be dispensed along with the rst cubes.
Water Crushed Cubed
The Water Dispenser
IMPORTANT:
J Dispense at least 1 qt (1 L) of water every week to maintain a fresh
supply.
J If the ow of water from the dispenser decreases, it could be
caused by low water pressure.
J With the water lter removed, dispense 1 cup of water. If 1 cup
of water is dispensed in 8 seconds or less, the water pressure
to the refrigerator meets the minimum requirement.
J If it takes longer than 8 seconds to dispense 1 cup of water, the
water pressure to the refrigerator is lower than recommended.
See “Water Supply Requirements” and “Troubleshooting” for
suggestions.
To Dispense Water (Standard):
1. Press a sturdy glass against the dispenser paddle.
2. Remove the glass to stop dispensing.
To Dispense Water (Measured Fill):
Measured Fill allows you to dispense a specied amount of water with
the touch of a few controls.
NOTE: The amount of water you select will be dispensed. Make sure
that the container is empty and can hold the entire volume. If ice is in
the container, you may need to adjust your selection.
1. Press MEASURED FILL to turn on the feature. When the feature is
on, the Measured Fill screen appears on the display.
Press ICE/WATER to manually turn off the Measured Fill feature.
NOTE: The dispenser will automatically turn off Measured Fill after
1 minute of inactivity.
2. You can dispense water by the ounce, cup or liter. The default unit
is ounces. To switch to cups or liters, press the LIGHT button.
Default, minimum, and maximum volumes are listed below.
Units Default Minimum Maximum
Ounces 8 1 128
Cups 1 1/4 16
Liters 0.25 0.05 4.00
3. Press LOCK or OPTIONS to adjust the water volume as desired.
The LOCK control increases the volume, and the OPTIONS control
lowers the volume.
NOTE: Most coffee cups (commonly 4 to 6 oz [118 to 177 mL] per
cup) are not the same size as a measuring cup (8 oz [237 mL]). You
may need to adjust the volume to avoid unintentionally overlling
coffee cups.
4. To dispense water, press sturdy glass against the water dispenser
lever OR place the glass below the water dispenser and press the
MEASURED FILL button.
NOTE: While dispensing water, the digital display will count down
how much water remains to be dispensed, according to the
volume you selected. The ow of water will automatically stop
once the desired volume has been dispensed.
5. To stop dispensing before the selected volume has been
dispensed, remove the glass from the dispenser paddle OR press
MEASURED FILL a second time.
NOTE: If you stop dispensing before the desired volume has been
dispensed, the digital display will continue to show how much
water remains to be dispensed. The display will turn off after 1
minute of inactivity.
6. To select a new volume or start dispensing the same volume
again, you must rst nish dispensing the selected volume, or turn
off the Measured Fill feature (either by waiting 1 minute so it will
automatically turn off or by pressing ICE/WATER, under Back, to
manually turn it off) and then turn it back on.
The Ice Dispenser
Ice dispenses from the ice maker storage bin. To turn off the ice maker,
see “Ice Maker and Storage Bin.”
The dispenser may continue to make noise and ice may continue to
dispense for several seconds after releasing the dispenser button or
paddle.
IMPORTANT: If the ice cubes are hollow or have an irregular shape,
it could be because of low water pressure. See “Water Supply
Requirements” in the Installation Instructions and Problem Solver.
5
To Clean the Ice Dispenser Chute:
Humidity causes ice to naturally clump together. Ice particles can build
up until the ice dispenser chute becomes blocked.
If ice is not dispensed regularly, it may be necessary to empty the ice
storage bin and clean the ice delivery chute, the ice storage bin and
the area beneath the storage bin every 2 weeks.
J Remove the ice clogging the storage bin and delivery chute, using
a plastic utensil if necessary.
J Clean the ice delivery chute and the bottom of the ice storage bin
using a warm, damp cloth, then dry thoroughly.
The Dispenser Light
Press LIGHT to toggle through the
following choices in a continuous loop:
OFF, ON and DIM.
The dispenser lights are LEDs that
cannot be changed. If it appears that
your dispenser lights are not working, see
ON DIM
“Problem Solver” for more information.
The Dispenser Lock
Lock feature deactivates the controls and
dispenser pads.
J Press and hold LOCK for 3 seconds
to Lock/Unlock the dispenser.
LOCKED UNLOCKED
Ice Maker and Ice Storage Bin
(on some models)
Turn the Ice Maker On/Off
1. Push up on the latch on the left-hand side of the ice compartment
to open the door.
A
A. Ice compartment door latch
2. Turn on the ice maker by moving the switch to the (left) ON
position.
NOTES:
J To manually turn off the ice maker, move the control to the OFF
(right) position.
J Your ice maker has an automatic shutoff. The sensor will
automatically stop ice production if the storage bin is full, if the
door is open or the storage bin is removed. The control will remain
in the ON (left) position.
IMPORTANT: To avoid low ice production and poor quality ice,
ush the water system before turning on the ice maker. See “Water
Dispenser.”
J Allow 24 hours to produce the rst batch of ice. Discard the rst
three batches of ice produced. Allow 2 to 3 days for the storage
bin to ll completely following installation.
J The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice maker
to a softened water supply. Water softener chemicals (such as salt)
can damage parts of the ice maker and lead to poor quality ice. If
a softened water supply cannot be avoided, make sure the water
softener is operating properly and is well maintained.
J Do not use anything sharp to break up the ice. This can cause
damage to the ice bin and the dispenser mechanism.
J Do not store anything on top of or in the ice maker or ice storage
bin.
Ice Production Rate
J The ice maker should produce approximately 3 lbs (1.4 kg) of ice
per day under normal operation.
J To increase ice production, select the increased ice production
feature from the Options menu on the control panel. See “Using
the Controls.”
Ice Maker
The ice maker is located on the left-hand side of the refrigerator
compartment ceiling. Ice cubes are ejected into the ice storage bin,
located on the left-hand refrigerator door.
A
A. Ice storage bin release latch
3. Close the ice compartment door.
Remove and Replace the Ice Storage Bin
J Remove the ice storage bin by inserting your ngers into the hole
at the base of the bin and squeezing the latch to release the bin
from the compartment. Lift the storage bin up and pull it straight
out.
J Replace the storage bin inside the ice compartment and push
down to make sure it is rmly in place.
Water Filtration System
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
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Replacing the Water Filter
1. Locate the water lter compartment in the right-hand side of the
refrigerator ceiling. Push up to release and lower the compartment
door.
2. Turn the water lter counterclockwise (to the left), and pull it
straight out of the compartment.
NOTE: There may be some water in the lter. Some spilling may
occur. Use a towel to wipe up any spills.
3. Take the new lter out of its packaging and remove the cover from
the O-rings. Be sure the O-rings are still in place after the cover is
removed.
4. Align the arrow on the water lter label with the cutout notch in the
lter housing and insert the lter into the housing.
5. Turn the lter clockwise 90 degrees (1/4 turn), until it locks into the
housing.
NOTE: If the lter is not correctly locked into the housing, the
water dispenser will not operate. Water will not ow from the
dispenser.
6. While the compartment door is still open, lift the lter up into the
compartment. Then, close the lter compartment door completely.
7. Flush the water system. See “Flushing the Water Filter” in the
“Water and Ice Dispensers” section.
IMPORTANT: If you do not ush the water system, you may
experience dripping and/or decreased ow from the water
dispenser.
ACCESSORIES
Accessories
For additional information on how to install the air lter and/or
Produce Preserver, refer to the Installation Instructions or online User
Instructions.
The following accessories are available for your refrigerator. To order
an accessory, contact us and ask for the Part Number.
In the U.S.A., visit our webpage www.whirlpool.com/accessories
or call 1-800-901-2042.
In Canada, visit our webpage www.whirlpoolparts.ca
or call 1-800-807-6777.
Affresh® Stainless Steel Cleaner:
In U.S.A., order Part #W10355016
In Canada, order Part #W10355016B
Affresh® Stainless Steel Wipes:
In U.S.A., order Part #W10355049
In Canada, order Part #W10355049B
Affresh® Kitchen & Appliance Cleaner:
In U.S.A., order Part #W10355010
In Canada, order Part #W10355010B
Water Filter:
Order Part #W10413645A or FILTER2
Air Filter:
Order Part #W10311524 or AIR1
Produce Preserver Starter kit:
Order Part #P1UB6S1
Produce Preserver Rell kit:
Order Part #P1KC6R1
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call or visit
www.whirlpool.com/product_help for recommendations that may help you avoid a service call. In Canada, visit http://www.whirlpool.ca.
7
Guide d’utilisation
Réfrigérateur superposé
EN SAVOIR PLUS
Afin de conserver les ressources naturelles, ce réfrigérateur comprend un guide d’utilisation rapide. L’utilisateur trouvera un guide
d’utilisation téléchargeable complet (correspondant au modèle utilisé) au www.whirlpool.com/manuals. Le numéro de modèle se
trouve sur la paroi interne du compartiment de réfrigération.
Pour obtenir de l’aide ou une intervention d’entretien, composer le 1800253-1301 aux É.-U. ou le 1800807-6777 au Canada.
Enregistrez votre réfrigérateur au www.whirlpool.com. Au Canada, enregistrez votre appareil au www.whirlpool.ca.
Para una version de estas instrucciones en español, visite www.whirlpool.com.
Votre sécurité et celle des autres est très importante.
Nous donnons de nombreux messages de sécurité importants dans ce manuel et sur votre appareil ménager. Assurez-vous de
toujours lire tous les messages de sécurité et de vous y conformer.
Risque possible de décès ou de blessure grave si vous ne suivez pas
DANGER
AVERTISSEMENT
Tous les messages de sécurité vous diront quel est le danger potentiel et vous disent comment réduire le risque de blessure et ce qui peut
se produire en cas de non-respect des instructions.
immédiatement les instructions.
Risque possible de décès ou de blessure grave si vous ne suivez pas
les instructions.
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
AVERTISSEMENT :
réfrigérateur, suivre les consignes de base suivantes :
Brancher sur une prise de terre (reliée à la masse).
■
■
Ne pas retirer la broche de terre.
■
Ne pas utiliser d’adaptateur.
■
Ne pas utiliser de rallonge.
■ Débrancher la source de courant électrique avant l'entretien.
■ Replacer pièces et panneaux avant de faire la remise en marche.
■ Enlever les portes de votre vieux réfrigérateur.
■
Raccorder uniquement à une arrivée d’eau potable.
■ Utiliser un produit de nettoyage ininflammable.
■
Ne pas utiliser ou conserver d’essence ni de liquides ou gaz
inflammables à proximité de cet ou d’autres appareils électriques. Les
fumées peuvent causer des incendies ou des explosions.
■ Utiliser deux ou plus de personnes pour déplacer et installer le
réfrigérateur.
■ Débrancher le réfrigérateur avant l'installation de la machine à
glaçons (seulement pour modèles prêts à recevoir une machine
à glaçons).
■ Utiliser un verre robuste pour prendre des glaçons (sur certains
modèles).
■ Ne pas heurter les portes en verre du réfrigérateur (sur
certains modèles).
Pour réduire le risque d’incendie, de choc électrique ou de blessure dans le cadre de l’utilisation du
■ Cet appareil ne convient pas à une utilisation par des
personnes (y compris des enfants) à capacités physiques,
sensorielles ou mentales réduites, ou possédant un
manque d’expérience et de connaissances, à moins
qu’elles ne soient placées sous supervision ou qu’elles
aient reçu des instructions concernant l’utilisation de
l’appareil par une personne responsable de leur sécurité.
■ Les enfants doivent être placés sous surveillance afin de
s’assurer qu’ils ne jouent pas avec l’appareil.
■
Si le cordon d’alimentation est endommagé, il doit être remplacé
par le fabricant, son agent de réparation ou toute autre personne
qualifiée afin d’éviter tout danger.
■
Ne pas entreposer de substances explosives comme des
aérosols avec agent propulseur inflammable dans cet appareil.
■
Cet appareil est destiné à un usage domestique et à d’autres
usages similaires comme :
– espace de cuisine pour personnel de boutiques, bureaux et
autres environnements professionnels;
– résidences fermières et utilisation par les clients d’hôtels, de
motels et d’autres types de résidences;
– environnements de type chambres d’hôtes;
– Banquets et autres utilisations non commerciales semblables.
CONSERVEZ CES INSTRUCTIONS
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