Whirlpool WRS970CIDH, WRS970CIDM, WRS975SIDM Owner's Manual

User Guide

Side by Side Refrigerator

LEARN MORE

In an effort to conserve natural resources, this refrigerator includes a condensed User Guide. A complete User Instructions
manual for your model can be downloaded at www.whirlpool.com/manuals.

For future reference, please make a note of your product model and serial numbers. These can be found on the inside wall
of the refrigerator compartment.

Model Number __________________________________ Serial Number _________
Register your refrigerator at www.whirlpool.com. In Canad

Para una version de estas instrucciones en español, visite www.whirlpool.com.

a, register at www.whirlpool.ca.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don’t immediately follow instructions.

DANGER

_________________________

You can be killed or seriously injured if you don’t follow instructions.

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the
instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Disconnect power before servicing.
Replace all parts and panels before operating.
Remove doors from your old refrigerator.

State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

Use nonflammable cleaner.
Keep flammable materials and vapors, such as gasoline, away from

refrigerator.

Use two or more people to move and install refrigerator.
Disconnect power before installing ice maker (on ice maker kit ready

models only).

Use a sturdy glass when dispensing ice (on some models).
Do not hit the refrigerator glass doors (on some models).

SAVE THESE INSTRUCTIONS

PROPER DISPOSAL OF YOUR OLD REFRIGERATOR

WARNING

Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.

1

IMPORTANT: Child entrapment and suffocation are not problems of the

past. Junked or abandoned refrigerators are still dangerous, even if
they will sit for “just a few days.” If you are getting rid of your old
refrigerator, please follow these instructions to help prevent accidents.

W10768948A

Before You Throw Away Your Old Refrigerator or Freezer:

Important information to know about disposal of
refrigerants:

Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.

OPERATING YOUR REFRIGERATOR

■ Take off the doors.

■ Leave the shelves in place so that children may not easily climb

inside.

Using the Controls

The refrigerator and freezer controls are located on the dispenser
panel.

IMPORTANT: The display screen on the dispenser control panel will
turn off automatically and enter “sleep” mode when the control buttons
and dispenser pads have not been used for 2 minutes or more. While in
“sleep” mode, the first press of a control button will only reactivate the
display screen, without changing any settings.

■ Touch any control button on the dispenser panel to activate the

display screen. The home screen will appear as shown.

■ Wait at least 24 hours between adjustments. Recheck the

temperatures before other adjustments are made.

To view and adjust the set points, press and hold the TEMP button for
3 seconds. When adjust mode is activated, adjusting information will
appear on the display screen.

Adjusting the Controls

For your convenience, your refrigerator and freezer controls are preset
at the factory. When you first install your refrigerator, make sure that the
controls are still set to the “mid-settings.” The factory recommended set
points are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.

IMPORTANT:

■ Wait 24 hours before you put food into the refrigerator. If you add

food before the refrigerator has cooled completely, your food may
spoil.

NOTE: Adjusting the set points to a colder than recommended
setting will not cool the compartments any faster.

■ If the temperature is too warm or too cold in the refrigerator or

freezer, first check the air vents to be sure they are not blocked
before adjusting the controls.

■ The preset settings should be correct for normal household usage.

The controls are set correctly when milk or juice is as cold as you
like and when ice cream is firm.

NOTE: To view Celsius temperatures, press the LIGHT button when
adjust mode is activated. To return the display setting to Fahrenheit,
press LIGHT again.

■ When adjust mode is activated, the display screen shows the

refrigerator set point and “FRIDGE” appears.

■ Press LOCK to raise the set point, or press OPTIONS to lower the

set point.

■ When you have finished viewing (and adjusting if desired) the

refrigerator set point, press TEMP to change the display to show
the freezer set point. When the zone has been changed,
“FREEZER” appears on the display screen.

■ Press LOCK to raise the set point, or press OPTIONS to lower the

set point.

■ When you have finished viewing (and adjusting if desired) both the

refrigerator and freezer set points, press MEASURED FILL to save
the settings.

NOTE: To exit without saving changes, press ICE TYPE at any time
while in adjust mode, or allow about 60 seconds of inactivity and
adjust mode will turn off automatically.

2

When adjusting temperature set points, use the following chart as a
guide.

CONDITION: TEMPERATURE ADJUSTMENT:

REFRIGERATOR too cold REFRIGERATOR Setting 1° higher

REFRIGERATOR too warm REFRIGERATOR Setting 1° lower

FREEZER too cold FREEZER Setting 1° higher

FREEZER too warm /

FREEZER Setting 1° lower

Too little ice

The set point range for the refrigerator is 33°F to 42°F (0°C to 6°C). The
set point range for the freezer is -9°F to 5°F (-23°C to -15°C).

Cooling On/Off

Your refrigerator and freezer will not cool when cooling is turned off.

To turn cooling off, press and hold the LOCK and MEASURED FILL
buttons at the same time for 3 seconds.

IMPORTANT: To avoid unintentionally locking the dispenser or
changing other settings, be sure to press both buttons at exactly the
same time.

When cooling is off, “COOLING OFF” will appear on the display
screen.

Press and hold LOCK and MEASURED FILL for 3 seconds again to
turn cooling back on.

Additional Features

Fast Ice

The Fast Ice feature assists with temporary periods of heavy ice use by
increasing ice production over a 24-hour period.

IMPORTANT: This feature only works if the ice maker is turned on. See
“Ice Maker and Storage Bin.”

To turn on the feature, press OPTIONS then TEMP.
When the feature is on, the Fast Ice icon will appear on
the dispenser display screen. The Fast Ice setting will
remain on for 24 hours unless manually turned off.

To manually turn off the feature, press OPTIONS then
TEMP again, or adjust the freezer temperature set point. The Fast
Ice icon will disappear when the feature is off.

NOTE: If increased ice production is desired at all times, change the
freezer set point to a lower setting. Setting the freezer to a colder
temperature may make some foods, such as ice cream, harder.

6th Sense

The 6th Sense® feature assists with regulating the temperature
inside the refrigerator. If a large quantity of warm food is placed

the refrigerator or warm air enters the refrigerator while the

in
door is held open, the 6th Sense
restore the temperature to the set point.

NOTE: The 6th Sense
operating. You do not need to press any buttons to activate it. The 6th
Sense
is functioning properly.

®

Temperature Management (on some models)

®

system activates to quickly

®

system is always on when your refrigerator is

®

icon on the dispenser display screen indicates that the feature

Door Ajar Alarm

The Door Ajar Alarm feature sounds an alarm when the refrigerator or
freezer door is

open for 5 minutes and the product cooling is turned on.
The alarm will repeat every 2 minutes. Close both doors to turn it off.
The feature then resets and will reactivate when either door is left open
again for 5 minutes.

NOTE: To mute the audible alarm while keeping the doors
open, such as while cleaning the inside of the refrigerator,
press any button on the control panel. The alarm sound will be
temporarily turned off, but the Door Ajar icon will still be
displayed on th

e dispenser control panel.

Disabling Sounds

To turn off all control and dispenser sounds, press the OPTIONS
button to enter Options mode, then press OPTIONS again.

To turn all sounds back on, press the OPTIONS button to enter
Options mode (unless you are already in Options mode), then
press OPTIONS again.

Dual Evaporator (on some models)

Some models come equipped with a dual sequential evaporation
system, which includes two separate evaporators for the refrigerator
and freezer compartments.

Dual evaporation results in higher humidity, which helps keep foods in
the refrigerator from spoiling as quickly and improves food quality and
freshness in the freezer due to decreased freezer burn. In addition, the
dual evaporation system helps keep food smells in the refrigerator from
transferring to ice in the freezer.

NOTE: The dual evaporation system is always activated when your
refrigerator is operating. You do not need to press any buttons to turn it
on.

Convertible Drawer Temperature Control

(on some models)

The control can be adjusted to properly chill meats or vegetables. The
air inside the pan is cooled to avoid “spot” freezing and can be set to
keep meats at the National Livestock and Meat Board recommended
storage temperatures of 28° to 32°F (-2° to 0°C).

To store meat:

Set the control to one of the three MEAT settings to store meat at its
optimal storage temperature.

To store vegetables:

Set the control to VEG to store vegetables at their optimal storage
temperatures.

NOTE: If food starts to freeze, move the control to the ri
toward the VEG setting. Remember to wait 24 hours between
adjustments.

ght (less cold),

Crisper Humidity Control (on some models)

You can control the amount of humidity in the moisture-sealed crisper.
Adjust the control to any setting between LOW and HIGH.

LOW (open) for best storage of fruits and vegetables with skins.
HIGH (closed) for best storage of fresh, leafy vegetables.

3

Water and Ice Dispensers

ICE AND WATER

NOTES:

The dispensing system will not operate when either door
(refrigerator or freezer) is open.

Allow 24 hours for the refrigerator to cool down and chill water.
Allow 24 hours to produce the first batch of ice. Discard the first

three batches of ice produced. Wait 72 hours for full ice production.

Flush the Water System

Air in the water dispensing system can cause the water dispenser to
drip. After connecting the refrigerator to a water source or replacing the
water filter, flush the water system. Flushing the water dispensing
system forces air from the water line and filter, and prepares the water
filter for use.

NOTE: As air is cleared from the system, water may spurt out of the
dispenser.

1. Using a sturdy container, depress and hold the water dispenser

pad for 5 seconds, then release it for 5 seconds.

2. Repeat Step 1 until water begins to flow.

3. Once water begins to flow, continue depressing and releasing the

dispenser pad (5 seconds on, 5 seconds off) until a total of 3 gal.
(12 L) has been dispensed.

Additional flushing may be required in some households.

NOTE: If overfilling or spilling occurs, discard the water and press
“Back” to restart the calibration process.

4. When 1 cup of water has been correctly dispensed into the

measuring cup, press
“Confirm” to confirm the calibration.

When Measured Fill calibration has been confirmed, the display will
return to the home screen.

the MEASURED FILL button under the word

The Water Dispenser

IMPORTANT:

Dispense at least 1 qt (1 L) of water every week to maintain a fresh
supply.

If the flow of water from the dispenser decreases, it could be
caused by low water pressure.

With the water filter removed, dispense 1 cup (237 mL) of
water. If 1 cup of water is dispensed in 8 seconds or less, the
water pressure to the refrigerator meets the minimum
requirement.

If it takes longer than 8 seconds to dispense 1 cup of water,
the water pressure to the refrigerator is lower than
recommended. See “Water Supply Requirements” (in the User
Instructions or the Installation Instructions and Owner’s
Manual) or “Problem Solver” for suggestions.

Calibrate Measured Fill

Household water pressure may affect the accuracy of the Measured Fill
feature. For optimum performance of your water dispenser, you must
first calibrate Measured Fill.

IMPORTANT: Flush the water system before calibrating Measured Fill.

1. Place a sturdy measuring cup (1 cup [237 mL] size) on the

dispenser tray, centered in front of the water dispenser pad.
NOTE: Depending on your model, a measuring cup may be

provided.

2. Press and hold the OPTIONS and LOCK buttons at the same time

for 3 seconds. The words “Back” and “1 Cup” will appear o
display screen. Also, “CALIBRATE” will illuminate and remain lit
while the Measured Fill feature is being calibrated.

NOTE: You may press the ICE TYPE button under the word “Back”
at any time to exit calibration mode. The display screen's
“CALIBRATE” text will turn off.

3. Using your hand (not the measuring cup), press and release the

water dispenser pad in order to dispense water to the 1 cup fill line.

n the

To Dispense Water (Standard):

1. Press a sturdy glass against the water dispenser pad. Hold the

glass close to the water dispenser spout to ensure that the water
dispenses into the glass.

NOTE: While dispensing water and for 3 seconds after dispensing
has stopped, the digital display will show how much water has been
dispensed.

2. Remove the glass

to stop dispensing.

To Dispense Water (Measured Fill):

Measured Fill allows you to dispense a specified amount of water with
the touch of a few buttons.

NOTE: The amount of water you select will be dispensed. Be sure that
the container is empty and can hold the entire volume. If ice is in the
container, you may need to adjust your selection.

IMPORTANT: Low water pressure may affect the accuracy of this
feature.

1. Press MEASURED FILL to turn the feature on. When the feature is

on, the Measured Fill screen appears on the display.

Press ICE TYPE t
NOTE: The dispenser will automatically turn off Measured Fill after

1 minute of inactivity. When Measured Fill is turned off, any
changes you have made will be lost and all defaults will be restored.

4

o manually turn off the Measured Fill feature.

2. You can dispense water by the ounce, cup, or liter. The default unit

A

CRUSHED CUBED

Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.

WARNING

A

is ounces. To switch to cups or liters, press the LIGHT button.
Default, minimum, and maximum volumes are listed below.

Units Default Minimum Maximum

Ounces 8 1 128

Cups 1 ¹/₄ 16

Liters 0.25 0.05 4.00

3. Press the LOCK and OPTIONS buttons to adjust the volume as

desired. The LOCK button increases the volume, and the
OPTIONS button lowers the volume.

NOTES:

■ When increasing or decreasing the volume, the control may

stop responding if an adjustment button is held for
approximately 10 seconds or longer. Release the button for
approximately 2 seconds, then continue making adjustments.

■ Most coffee cups (commonly 4 to 6 oz [118 to 177 mL]

per cup) are not the same size as a measuring cup (8 oz
[237 mL]). You may need to adjust the volume to avoid
unintentionally overfilling coffee cups.

4. To dispense water, press a sturdy glass against the water

dispenser pad OR place the glass below the water dispenser and
press the MEASURED FILL button. Hold the glass close to the
water dispenser spout to ensure that the water dispenses into the
glass.

The Ice Dispenser

Ice dispenses from the ice maker storage bin in the freezer when the
dispenser pad is pressed. To turn off the ice maker, see “Ice Maker and
Storage Bin.”

Your ice maker can produce both crushed and cubed ice. Before
dispensing ice, select which type of ice you prefer by pressing the ICE
TYPE button.

The display screen indicates
which type of ice is selected.

For crushed ice, cubes are
crushed before being dispensed.
This may cause a slight delay
when dispensing crushed ice.
Noise from the ice crusher is
normal, and pieces of ice may
vary in size. When changing from
crushed to cubed, a few ounces of crushed ice will be dispensed along
with the first cubes.

To Dispense Ice:

1. Make sure the desired type of ice is selected. To switch between

cubed and crushed, press ICE TYPE.

A. Water dispenser spout

NOTE: While dispensing water, the digital display will count down
how much water remains to be dispensed, according to the volume
you selected. The flow of water will automatically stop once the
desired volume has been dispensed.

5. To stop dispensing before the selected volume has been

dispensed, remove the glass from the dispenser pad OR press the
MEASURED FILL button a second time.

NOTE: If you stop dispensing before the desired volume has been
dispensed, the digital display will continue to show how much water
remains to be dispensed. The display will turn off after 1 minute of
inactivity.

To select a new volume or start dispensing the same volume again,
you must first finish dispensing the selected volume, or turn off the
Measured Fill feature (either by waiting 1 minute so it will
automatically turn off or by pressing ICE TYPE to manually turn it
off) and then turn it back on.

2. Press a sturdy glass against the ice dispenser pad. Hold the glass

close to the ice guide to ensure that the ice dispenses into the
glass.

A. Ice guide

IMPORTANT: You do not need to apply a lot of pressure to the pad
in order to activate the ice dispenser. Pressing hard will not make
the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing.
NOTE: Ice may continue to dispense for several seconds after

removing the glass from the pad. The dispenser may continue to
make noise for a few seconds after dispensing.

5