Whirlpool WRS588FIHZ, WRS588FIHB Owners Manual

THANK YOU for purchasing this high-quality product. Register your new refrigerator at www.whirlpool.com. In Canada, register your

REFRIGERATOR USER INSTRUCTIONS

W10787933A

refrigerator at www.whirlpool.ca. For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the

refrigerator compartment.

Model Number __________________________________________________ Serial Number __________________________________________________

Table of Contents / Índice / Table des matières

REFRIGERATOR SAFETY.................. 2

INSTALLATION INSTRUCTIONS....... 3

Unpack the Refrigerator ................... 3

Door Removal, Leveling

and Alignment................................... 4

Handle Installation and Removal...... 7

Location Requirements..................... 8

Electrical Requirements.................... 8

Water Supply Requirements............. 8

Connect Water Supply...................... 9

Install Air Filter................................. 11

Install Produce Preserver................ 11

REFRIGERATOR USE....................... 12

Using the Controls .......................... 12

Convertible Drawer Temperature

Control ............................................ 14

Crisper Humidity Control ................ 14

Water and Ice Dispensers............... 14

Ice Maker and Storage Bin............. 17

Water Filtration System .................. 18

REFRIGERATOR CARE.................... 18

Cleaning .......................................... 18

Lights............................................... 19

Vacation and Moving Care ............. 21

PROBLEM SOLVER.......................... 22

ACCESSORIES.................................. 26

WARRANTY....................................... 27

SEGURIDAD DEL REFRIGERADOR.........28

INSTRUCCIONES DE INSTALACIÓN.......29

Desempaque el refrigerador ....................29

Remoción, nivelación y alineamiento

de las puertas...........................................30

Cómo instalar y remover las manijas.......33

Requisitos de ubicación...........................34

Requisitos eléctricos................................34

Requisitos del suministro de agua...........34

Conexión del suministro de agua ............35

Instalación del filtro de aire ......................37

Instalación del preservador

de alimentos frescos................................38

USO DE SU REFRIGERADOR...................39

Uso de los controles ................................39

Control de temperatura del

cajón convertible ......................................41

Control de humedad del cajón

para verduras ...........................................41

Despachadores de agua y hielo ..............41

Fábrica de hielo y depósito......................44

Sistema de filtración de agua ..................45

CUIDADO DE SU REFRIGERADOR..........46

Limpieza ...................................................46

Luces........................................................47

Cuidado durante las vacaciones

y mudanzas ..............................................49

SOLUCIÓN DE PROBLEMAS....................50

ACCESORIOS.............................................55

GARANTÍA...................................................56

SÉCURITÉ DU RÉFRIGÉRATEUR ........... 58

INSTRUCTIONS D'INSTALLATION ......... 59

Déballage du réfrigérateur ...................... 59

Retrait, réglage de l'aplomb

et alignement des portes ........................ 60

Installation et démontage

des poignées........................................... 63

Exigences d'emplacement ..................... 64

Spécifications électriques....................... 64

Spécifications de l’alimentation

en eau...................................................... 65

Raccordement de la canalisation

d'eau........................................................ 65

Installation du filtre à air.......................... 67

Installation du sachet de conservation

pour produits frais................................... 68

UTILISATION DU RÉFRIGÉRATEUR....... 70

Utilisation des commandes .................... 70

Commande de température

dans le tiroir convertible.......................... 71

Réglage de l'humidité dans

le bac à légumes..................................... 71

Distributeurs d’eau et de glaçons........... 72

Machine à glaçons et bac

d'entreposage......................................... 75

Système de filtration de l'eau ................. 76

ENTRETIEN DU RÉFRIGÉRATEUR......... 77

Nettoyage................................................ 77

Lampes.................................................... 77

Entretien avant les vacances ou

lors d’un déménagement........................ 79

RÉSOLUTION DE PROBLÈMES.............. 81

ACCESSOIRES.......................................... 86

GARANTIE..................................................87

REFRIGERATOR SAFETY

You can be killed or seriously injured if you don't immediately

You

can be killed or seriously injured if you don't

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

follow instructions.

instructions.

DANGER

WARNING

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all parts and panels before operating.

■ Remove doors from your old refrigerator.

■ Use nonflammable cleaner.

■ Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ Use a sturdy glass when dispensing ice (on some models).

■ Do not hit the refrigerator glass doors (on some models).

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

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Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

Important information to know about disposal of refrigerants:

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

Remove packaging materials. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

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Door Removal, Leveling and Alignment

WARNING

Electrical Shock Hazard

Disconnect power before removing doors.

Failure to do so can result in death or electrical shock.

Water Dispenser Tubing Connection (Style 1)

A. Face of Fitting

Base Grille

Wiring Connection

Bottom Hinges

(Left and Right)

B. Routing Plate

C. Electrical Housing

A. P-clamp D. Wiring Clip

F. Wiring Plugs

E. Grommets

Door Removal

DCBA

Top Left Hinge

A. Do Not Remove Screws.

AAA

A. Do Not Remove Screws.

Top Right Hinge

Leveling

A. Bottom Hinge B. Leveler Bracket C. Leveling Foot

Door Alignment (Bottom Right Hinge)

A. Alignment Screw

Lower

Raise

Raise Lower

Doors must be

open to 90˚

Water Dispenser Tubing Connection (Style 2)

Gather the required tools and parts and read all instructions before starting installation. Save these instructions for future reference. NOTE: Before moving your product into your home, measure the doorway of your home to see whether you need to remove the

refrigerator and freezer doors. If door removal is necessary, see the instructions below. IMPORTANT: Before you begin, turn the refrigerator control OFF or turn cooling off. Unplug refrigerator or disconnect power. Remove

food, the ice storage bin (on some models), and any adjustable door or utility bins from doors.

TOOLS NEEDED:

Bubble level, Phillips screwdriver, ³⁄₁₆" hex key, ¹⁄₄" hex-head socket wrench, ¹⁄₄" and ⁵⁄₁₆" open-ended wrenches or adjustable wrench, internal star drive or ³⁄₈" hex-head socket wrench

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Remove the Doors

WARNING

Electrical Shock Hazard Disconnect power before removing doors. Failure to do so can result in death or electrical shock.

WARNING

Excessive Weight Hazard Use two or more people to lift the freezer door. Failure to do so can result in back or other injury.

1. Unplug refrigerator or disconnect power.

2. Open both doors to 90°. Remove the base grille by removing

the two screws, then pulling out on the outside corners. See Graphic 1.

NOTE: The doors must only be opened to 90°. If they are opened all the way, the base grille will not come off.

3. Disconnect the water tubing, located behind the base grille

on the freezer door side. The dispenser tubing runs through the door hinge, and must be disconnected in order to remove the door.

■ Style 1: Press the colored outer ring against the face of

fitting and pull the water tubing free. See Graphic 2A. NOTE: Keep the water tubing connector attached to the

tube that runs underneath the freezer. The door cannot be removed if the connector is still attached to the tube that runs through the door hinge.

■ Style 2: Firmly pull on the clasp to release the tube, then

pull the water tubing free. See Graphic 2B. NOTE: Keep the clasp attached to the tube that runs

underneath the freezer.

4. Disconnect the wiring, located behind the base grille on the

freezer door side. See Graphic 3.

■ Remove the P-clamp using a ¹⁄₄" hex-head socket

wrench. Remove the small wiring bundle from the P-clamp.

■ Remove the wiring clip using a ¹⁄₄" hex-head socket

wrench.

■ Pull the electrical housing out from under the refrigerator.

Disconnect the wiring plugs from the housing.

■ Gently pull the large wiring bundle (with two white plugs)

through the routing plate.

5. Close both doors and keep them closed until you are ready to

lift them free from the cabinet.

6. Use a ³⁄₁₆" hex key to remove the top left hinge screws as

shown. See Graphic 4.

IMPORTANT: Do not remove either screw A.

7. Lift freezer door straight up off bottom hinge. See Graphic 5.

The water tubing and wiring remain attached to the freezer door and pull through the bottom left hinge.

NOTE: This may require two people - one to lift the door and another to feed the water tubing and wiring through the hinge. Be sure the hole in the hinge is clear of obstructions, then gently pull one water tube through the hinge. (Avoid kinking the tube.) Next, gently pull the other water tube through the hinge, again avoiding kinks. Finally, gently pull the wiring bundle (including the grommet and wiring plugs) through the hinge.

IMPORTANT: Rest the door on its side on a soft, clean surface, such as a towel, blanket or piece of cardboard. This will help avoid damaging the door, water tubing and wiring.

8. Use a ³⁄₁₆" hex key to remove the top right hinge screws as

shown. See Graphic 6.

IMPORTANT: Do not remove either screw A.

9. Lift the refrigerator door straight up off bottom hinge. IMPORTANT: Rest the door on its side on a soft, clean

surface, such as a towel, blanket or piece of cardboard. This will help avoid damaging the door.

10. It may not be necessary to remove the bottom hinges to move the refrigerator through a doorway. Both bottom hinges have similar construction.

■ If necessary, use an internal star drive or a ³⁄₈" hex-head

socket wrench to remove the bottom hinges. See Graphic 7.

IMPORTANT: The leveler brackets are mounted behind the hinges. If you remove the hinges, make sure that the leveler brackets are replaced when reinstalling the hinges.

Replace the Doors and Hinges

1. Replace both bottom hinges, if removed. Make sure that the

leveler brackets are assembled behind the hinges. Tighten screws.

IMPORTANT: When the screws are tightened properly, there should not be any gaps between the refrigerator, leveler bracket and hinge.

NOTE: There are two wiring bundles that run underneath the freezer - a large bundle with a large grommet and two white plugs at the end, and a small bundle with a small grommet and one yellow plug at the end.

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WARNING

Excessive Weight Hazard Use two or more people to lift the freezer door. Failure to do so can result in back or other injury.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

2. Before replacing the freezer door on the bottom left hinge,

feed the small wiring bundle through the hinge. Assistance may be needed.

IMPORTANT: Do not feed the large wiring bundle through the hinge. This bundle is intended to run directly from the door to the connections beneath the freezer. Forcing the large bundle through the hinge may damage the door and/or the wiring, and will keep the door from closing properly.

3. Feed both water tubes through the bottom left hinge, then

replace the freezer door on the hinge. Assistance may be needed.

NOTE: Provide additional support for the doors while the top hinges are being replaced. Do not depend on the door magnets to hold the doors in place while you are working.

4. Align and replace the top left hinge as shown. See Graphic 4.

Tighten screws.

5. Reconnect water tubing and wiring. IMPORTANT: Do not intertwine the water tubing and wiring

bundles when reconnecting them.

■ Water Connection Style 1: Push the larger ⁵⁄₁₆" (7.94 mm)

water tube into the blue fitting until it stops, then push the smaller ¹⁄₄" (6.35 mm) water tube into the green fitting until it stops. See Graphic 2A.

Water Connection Style 2: Push the black water tube with the blue tip into the blue fitting until it stops. Close the clasp around the tubing, making sure it snaps into place. Repeat this process to connect the red-tipped black water tube and the red fitting. See Graphic 2B.

■ Reinstall the P-clamp around the small wiring bundle

(with one yellow plug), then replace the P-clamp on the top screw hole of the routing plate. See Graphic 3.

■ Gently route the large wiring bundle (with two white plugs)

through the hole in the routing plate, so that the wiring runs behind the right side of the routing plate. See Graphic 3.

NOTE: The large wiring bundle should always remain below the small wiring bundle.

■ Reconnect the wiring plugs to the electrical housing, then

push the housing back under the refrigerator. Align the left hole in the front lip of the housing with the right hole in the refrigerator's base crossbar. See Graphic 3.

■ Reinstall the wiring clip over the grommets. First install

the smaller grommet into the top of the clip, then install the larger grommet into the bottom of the clip (closest to the screw hole). See Graphic 3.

■ Align the clip's screw hole with the left hole in the

electrical housing and the right hole in the crossbar, and screw in the clip using a single screw. Tighten screw. See Graphic 3.

IMPORTANT: Once connected, the wiring bundles should not be taut. Some flexibility is needed to allow the freezer door to open properly.

6. Replace the refrigerator door by lifting the door onto the

7. Align and replace the top right hinge as shown. See

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bottom right hinge.

Graphic 6. Tighten screws.

8. Replace the ice storage bin (on some models) and any

adjustable door or utility bins.

9. Plug refrigerator into a grounded 3 prong outlet.

Leveling and Door Closing

Your refrigerator has two adjustable front feet — one on the right and one on the left. In most cases, the refrigerator should be steady when both feet are touching the floor. If your refrigerator seems unsteady or if you want the doors to close more easily, adjust the refrigerator's tilt using the instructions below:

1. Move the refrigerator into its final location. If necessary, open

both doors to 90° and remove the base grille. See Graphic 1.

2. The two leveling feet are located on the brackets on each

side of the product. See Graphic 8.

NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling feet. This makes it easier to make adjustments.

3. Use a ¹⁄₄" open-ended or adjustable wrench to adjust the

leveling feet. Turn the leveling foot to the left to raise that side of the product, or turn it to the right to lower that side of the product.

NOTE: Both leveling feet should be snug against the floor, and the rollers should not touch the floor. This keeps the refrigerator from rolling forward when opening the doors.

4. Open both doors again and check that they close as easily as

you like. If not, tilt the refrigerator slightly more to the rear by turning the leveling feet to the left. It may take several more turns, and you should turn both leveling feet the same amount.

5. Use a bubble level to check the leveling of the refrigerator. NOTE: Whenever you need to move the refrigerator, turn the

leveling feet to the right until they are no longer touching the ground. This will allow the refrigerator to roll more easily.

Door Alignment

A refrigerator that is not level from side-to-side may appear to have doors that are not properly aligned. If the doors appear this way, use the instructions in the previous section to check the leveling.

The doors are designed to be slightly different heights when the

refrigerator is empty, in order to account for the weight of food that will be placed on the doors. If the doors are still not aligned after checking the leveling and loading the refrigerator with food, follow the steps below to adjust the door alignment.

1. If necessary, open both doors to 90° and remove the base grille. See Graphic 1.

2. Locate the alignment screw on the bottom hinge of the refrigerator door. See Graphic 9.

3. Use a ⁵⁄₁₆" open-ended or adjustable wrench to turn the screw. To raise the refrigerator door, turn the screw to the right. To lower the door, turn the screw to the left.

4. Check that the doors are even at the top. If necessary, continue to turn the alignment screw until the doors are aligned.

5. Open both doors to 90°. Replace the base grille. See Graphic 1.

4. While holding the handle, insert the short end of the hex key

into the upper hole and slightly rotate the hex key until it is engaged in the setscrew.

Handle Installation and Removal

PARTS INCLUDED: Door handles (2), ¹⁄₈" hex key, spare setscrew(s)

To Install the Handles:

NOTE: The handle mounting setscrews are preinstalled in the

handle.

1. Remove the handles, which are packed inside the refrigerator. NOTE: To avoid scratching the finish, place the handles on a

towel or other soft surface.

2. Open the freezer door. On the refrigerator door, place the handle on the shoulder screws with the setscrews facing the freezer.

5. Using a clockwise motion, tighten the setscrew until it begins

to contact the shoulder screw.

6. Repeat steps 4 and 5 to begin fastening the lower setscrew.

7. Once both setscrews have been partially tightened as

outlined in the previous steps, fully tighten both the upper and lower setscrews.

IMPORTANT: When the screws feel tight, tighten them an additional quarter-turn. The handle is not properly installed without this extra tightening.

8. Open the refrigerator door and close the freezer door. Repeat

steps 2 through 7 to install the other handle onto the freezer door with the setscrews facing the refrigerator.

9. Save the hex key and all instructions.

To Remove the Handles:

1. While holding the handle, insert the short end of the hex key

into the lower setscrew hole and slightly rotate the hex key until it is engaged in the setscrew.

2. Using a counterclockwise motion, loosen the setscrew a

quarter-turn at a time.

3. Repeat steps 1 and 2 for the upper setscrew. Gently pull the

handle away from the door.

4. If necessary, use a Phillips screwdriver to remove the

shoulder screws from the door.

A. Shoulder screws B. Setscrews inside the handle

3. Firmly push the handle toward the door until the handle base is flush against the door.

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Location Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

2" (1.27 cm)

2" (5.08 cm)

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

IMPORTANT: This refrigerator is designed for indoor household use only.

To ensure proper ventilation for your refrigerator, allow for ¹⁄₂" (1.27 cm) of space on each side and at the top. Allow for 1" (2.54 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side (depending on your model) to allow the doors to swing open.

Electrical Requirements

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 volt, 60 Hz, AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation or cleaning, or removing a light bulb, turn cooling off or turn the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF, and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and turn cooling on or reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

NOTES:

■ This refrigerator is intended for use in a location where the

temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

■ Normal minimum cabinet cut-out width required for product

installation is 36" (91.44 cm). However, if the product is placed against an extended wall and the ability to remove the crisper pans is desired, an additional 18" (45.72 cm) of cabinet width is required, so a total cabinet opening width of 54" (137.16 cm) is recommended.

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Water Supply Requirements

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

TOOLS NEEDED:

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" open-end or

two adjustable wrenches

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve, which reduces water flow and clogs more easily.

IMPORTANT:

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing

only in areas where the household temperatures will remain above freezing.

■ ¹⁄₄" nut driver

■ ¹⁄₄" drill bit

■ Cordless drill

Water Pressure

A B

B CA

Connect to Water Line

A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.

■ If your refrigerator has a water dispenser: After installation is

complete, use the water dispenser to check the water pressure.

■ With the water filter removed, dispense 1 cup (237 mL) of

water. If 1 cup of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.

■ If it takes longer than 8 seconds to dispense 1 cup of

water, the water pressure to the refrigerator is lower than recommended. See “Problem Solver” for suggestions.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of

a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter, it may further reduce the

water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System” in the User Instructions, User Guide, or Use & Care Guide.

If you have questions about your water pressure, call a licensed, qualified plumber.

Connect Water Supply

Read all directions before you begin.

IMPORTANT:

■ Plumbing shall be installed in accordance with the

International Plumbing Code and any local codes and ordinances.

■ The gray water tubing on the back of the refrigerator (which is

used to connect to the household water line) is a PEX (cross-linked polyethylene) tube. Copper and PEX tubing connections from the household water line to the refrigerator are acceptable, and will help avoid off-taste or odor in your ice or water. Check for leaks.

If PEX tubing is used instead of copper, we recommend the following Whirlpool Part Numbers: W10505928RP (7 ft [2.14 m] jacketed PEX), 8212547RP (5 ft [1.52 m] PEX), or W10267701RP (25 ft [7.62 m] PEX).

■ Install tubing only in areas where temperatures will remain

above freezing.

TOOLS NEEDED:

Gather the required tools and parts before starting installation.

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" open-end wrenches or two adjustable wrenches

■ ¹⁄₄" nut driver

IMPORTANT: If you turn the refrigerator on before the water line is connected, turn the ice maker OFF.

Style 1 (Recommended)

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Use a quarter-turn shutoff valve or the equivalent, served by

a ¹⁄₂" copper household supply line. NOTE: To allow sufficient water flow to the refrigerator, a

minimum ¹⁄₂" size copper household supply line is recommended.

A. Bulb B. Nut

C. Copper tubing (to refrigerator) D. Household supply line (½" minimum)

4. Now you are ready to connect the copper tubing to the

shutoff valve. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) soft copper tubing to connect the shutoff valve and the refrigerator.

■ Ensure that you have the proper length needed for the

job. Be sure both ends of the copper tubing are cut square.

■ Slip compression sleeve and compression nut onto

copper tubing as shown. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

A. Compression sleeve B. Compression nut

C. Copper tubing

5. Place the free end of the tubing into a container or sink, and

turn on main water supply to flush out tubing until water is clear. Turn off shutoff valve on the water pipe.

NOTE: Always drain the water line before making the final connection to the inlet of the water valve, to avoid possible water valve malfunction.

6. Bend the copper tubing to meet the water line inlet, which is

located on the back of the refrigerator cabinet as shown. Leave a coil of copper tubing to allow the refrigerator to be pulled out of the cabinet or away from the wall for service.

Style 2

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

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3. Locate a ¹⁄₂" (1.27 cm) to 1¹⁄₄" (3.18 cm) vertical cold water

DEF

A B C

D E

A B C D E F G

pipe near the refrigerator.

IMPORTANT:

■ Make sure it is a cold water pipe.

■ Horizontal pipe will work, but drill on the top side of the

pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you need. Measure

from the connection on the lower rear corner of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.

5. Using a cordless drill, drill a ¹⁄₄" (6.35 mm) hole in the cold

water pipe you have selected.

5. Turn shutoff valve ON.

6. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

Style 2

1. Unplug refrigerator or disconnect power.

2. Remove and discard the plastic part that is attached to the

inlet of the water valve.

3. Attach the copper tube to the valve inlet using a compression

nut and sleeve as shown. Tighten the compression nut. Do not overtighten.

4. Use the tube clamp on the back of the refrigerator to secure

the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.

5. Turn shutoff valve ON.

6. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

A. Cold water pipe B. Pipe clamp C. Copper tubing D. Compression nut

E. Compression sleeve F. Shutoff valve

G. Packing nut

6. Fasten the shutoff valve to the cold water pipe with the pipe

clamp. Be sure the outlet end is solidly in the ¹⁄₄" (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so the washer makes a watertight seal. Do not overtighten, or you may crush the copper tubing.

7. Slip the compression sleeve and compression nut on the

copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw the compression nut onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the tubing in a container or sink, and

turn ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Connect to Refrigerator

Style 1

1. Unplug refrigerator or disconnect power.

2. Remove and discard the short, black plastic part from the

end of the water line inlet.

3. Thread the nut onto the end of the tubing. Tighten the nut by

hand. Then tighten it with a wrench two more turns. Do not overtighten.

NOTE: To avoid rattling, be sure the copper tubing does not touch the cabinet’s side wall or other parts inside the cabinet.

A. Tube clamp B. Tube clamp screw C. Copper tubing

D. Compression nut

E. Valve inlet

7. On some models, the ice maker is equipped with a built-in

water strainer. If your water conditions require a second water strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Style 3

1. Unplug refrigerator or disconnect power.

2. Remove and discard the black nylon plug from the gray water

tube on the rear of the refrigerator.

3. If the gray water tube supplied with the refrigerator is not long

enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is needed in order to connect the water tubing to an existing household water line. Thread the provided nut onto the coupling on the end of the copper tubing.

NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

A. Household water line B. Nut (purchased)

4. Install the water supply tube clamp around the water supply

101010101010

line to reduce strain on the coupling.

C. Ferrule (purchased) D. Refrigerator water tubing

A. Refrigerator water tubing B. Nut (provided) C. Bulb D. Coupling (purchased)

E. Ferrule (purchased) F. Nut (purchased)

G. Household water line

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including

connections at the valve) that leak.

Complete the Installation

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

1. Plug into a grounded 3 prong outlet.

2. Flush the water system. See “Water and Ice Dispensers” in

the User Instructions or User Guide.

NOTE: Allow 24 hours to produce the first batch of ice. Allow 72 hours to completely fill ice container.

Install Air Filter

(on some models)

On some models, your refrigerator's accessory packet includes an air filter, which must be installed prior to use. On some models, the air filter is already installed at the factory.

3. Snap the filter into place.

4. Close the vented door.

Installing the Filter Status Indicator (on some models)

The filter comes with a status indicator, which should be activated and installed at the same time the air filter is installed.

1. Place the indicator face-down on a firm, flat surface.

2. Apply pressure to the bubble on the back of the indicator,

until the bubble pops to activate the indicator.

3. Lift open the vented air filter door. On some models, there are

notches behind the door.

4. On models with notches:

■ Slide the indicator down into the notches, facing outward.

NOTE: The indicator will not easily slide into the notches if the rear bubble has not been popped.

■ Close the air filter door, and check that the indicator is

visible through the rectangular hole in the door.

On models without notches:

■ Store the indicator in a visible place you will easily

remember - either inside the refrigerator, or elsewhere in your kitchen or home.

The air filter reduces the buildup of odors. This helps to maintain a cleaner environment inside the refrigerator.

Installing the Air Filter (on some models)

The filter should be installed behind the vented door, which is located (depending on your model) along either the rear or left interior wall near the top of the refrigerator compartment.

1. Remove the air filter from its packaging.

2. Lift open the vented door.

Replacing the Air Filter

The disposable air filter should be replaced every 6 months, when the status indicator has completely changed from white to red.

To order a replacement air filter, see “Accessories” in the User Instructions or User Guide.

1. Remove the old air filter by squeezing in on the side tabs.

2. Remove the old status indicator.

3. Install the new air filter and status indicator using the

instructions in the previous sections.

Install Produce Preserver

(on some models)

On some models, your refrigerator's accessory packet includes a Produce Preserver, which should be installed prior to use. On some models, the Produce Preserver is already installed at the factory.

The Produce Preserver absorbs ethylene, allowing the ripening process of many produce items to slow down. As a result, certain produce items will stay fresh longer.

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Ethylene production and sensitivity varies depending on the type

CAUTION: IRRITANT

MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS.

Do not mix with cleaning products containing ammonia, bleach or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children.

FIRST AID TREATMENT: Contains potassium permanganate. If swallowed, call a Poison Control Center or doctor immediately. Do not induce vomiting. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.

CAUTION

ITA

Read cautions on back.

ATTENTION

ITA

Lisez des prudences sur le revers.

of fruit or vegetable. To preserve freshness, it is best to separate produce with sensitivity to ethylene from fruits that produce moderate to high amounts of ethylene.

Sensitivity to

Ethylene

Production

Apples High Very High

Asparagus Med. Very Low

Berries Low Low

Broccoli High Very Low

Cantaloupe Med. High

Carrots Low Very Low

Citrus Fruit Med. Very Low

Grapes Low Very Low

Lettuce High Very Low

Pears High Very High

Spinach High Very Low

Installing the Produce Preserver (on some models)

4. Place both pouches inside the housing, then snap the

housing back together.

5. Place the housing back on the mounting tab along the wall.

Installing the Status Indicator (on some models)

The Produce Preserver comes with a status indicator, which should be activated and installed at the same time the pouch is installed.

1. Place the indicator face-down on a firm, flat surface.

2. Apply pressure to the bubble on the back of the indicator,

until the bubble pops to activate the indicator.

3. Slide open the cap on the Produce Preserver housing.

4. Place the indicator in the top of the housing, facing outward.

5. Slide the cap closed, and check that the indicator is visible

through the rectangular hole in the cap. NOTE: The cap will not easily close if the indicator’s rear

bubble has not been popped.

The Produce Preserver pouches should be installed in their housing, which is located along an interior side wall of the crisper or convertible drawer.

NOTE: For best performance, always use two pouches.

1. Remove the Produce Preserver pouches from their

2. Lift up on the housing in order to remove it from its mounting

3. Open the housing by pulling up and out on the back of the

packaging.

tab along the wall.

top of the housing.

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Replacing the Produce Preserver (on some models)

The disposable pouches should be replaced every 6 months, when the status indicator has completely changed from white to red.

To order replacements, see “Accessories” in the User Instructions or User Guide.

1. Remove the old pouches from the Produce Preserver

housing.

2. Remove the old status indicator.

3. Install the new pouches and status indicator using the

instructions in the previous sections.

REFRIGERATOR USE

Using the Controls

The refrigerator and freezer controls are located on the dispenser panel.

IMPORTANT: The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser pads have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen, without changing any settings.

■ Touch any control button on the dispenser panel to activate

the display screen. The home screen will appear as shown.

■ Press LOCK to raise the set point, or press OPTIONS to lower

the set point.

■ When you have finished viewing (and adjusting if desired) both

the refrigerator and freezer set points, press MEASURED FILL to save the settings.

NOTE: To exit without saving changes, press ICE TYPE at any time while in adjust mode, or allow about 60 seconds of inactivity and adjust mode will turn off automatically.

When adjusting temperature set points, use the following chart as a guide.

Adjusting the Controls

For your convenience, your refrigerator and freezer controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still set to the “mid-settings.” The factory recommended set points are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.

IMPORTANT:

■ Wait 24 hours before you put food into the refrigerator. If you

add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the set points to a colder than recommended setting will not cool the compartments any faster.

■ If the temperature is too warm or too cold in the refrigerator or

freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

■ The preset settings should be correct for normal household

usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

■ Wait at least 24 hours between adjustments. Recheck the

temperatures before other adjustments are made.

To view and adjust the set points, press and hold the TEMP button for 3 seconds. When adjust mode is activated, adjusting information will appear on the display screen.

CONDITION: TEMPERATURE

ADJUSTMENT:

REFRIGERATOR too cold REFRIGERATOR Setting

1° higher

REFRIGERATOR too warm REFRIGERATOR Setting

1° lower

FREEZER too cold FREEZER Setting

1° higher

FREEZER too warm / Too little ice

FREEZER Setting 1° lower

The set point range for the refrigerator is 33°F to 45°F (0°C to 7°C). The set point range for the freezer is -5°F to 5°F (-21°C to

-15°C).

Cooling On/Off

Your refrigerator and freezer will not cool when cooling is turned off.

■ To turn cooling off, press and hold the LOCK and MEASURED

FILL buttons at the same time for 3 seconds. IMPORTANT: To avoid unintentionally locking the dispenser

or changing other settings, be sure to press both buttons at exactly the same time.

When cooling is off, “COOLING OFF” will appear on the display screen.

■ Press and hold LOCK and MEASURED FILL for 3 seconds

again to turn cooling back on.

NOTE: To view Celsius temperatures, press the LIGHT button when adjust mode is activated. To return the display setting to Fahrenheit, press LIGHT again.

■ When adjust mode is activated, the display screen shows the

refrigerator set point and “FRIDGE” appears.

■ Press LOCK to raise the set point, or press OPTIONS to lower

the set point.

■ When you have finished viewing (and adjusting if desired) the

refrigerator set point, press TEMP to change the display to show the freezer set point. When the zone has been changed, “FREEZER” appears on the display screen.

Additional Features

Fast Ice

The Fast Ice feature assists with temporary periods of heavy ice use by increasing ice production over a 24-hour period.

IMPORTANT: This feature only works if the ice maker is turned on. See “Ice Maker and Storage Bin.”

■ To turn on the feature, press OPTIONS then TEMP. When the

feature is on, the Fast Ice icon will appear on the dispenser display screen. The Fast Ice setting will remain on for 24 hours unless manually turned off.

■ To manually turn off the feature, press OPTIONS then TEMP

again, or adjust the freezer temperature set point. The Fast Ice icon will disappear when the feature is off.

NOTE: If increased ice production is desired at all times, change the freezer set point to a lower setting. Setting the freezer to a colder temperature may make some foods, such as ice cream, harder.

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6th Sense® Temperature Management (on some models)

The 6th Sense

feature assists with regulating the temperature inside the refrigerator. If a large quantity of warm food is placed in the refrigerator or warm air enters the refrigerator while the door is held open, the 6th Sense

system activates to quickly restore

the temperature to the set point.

NOTE: The 6th Sense

system is always on when your refrigerator is operating. You do not need to press any buttons to activate it. The 6th Sense® icon on the dispenser display screen indicates that the feature is functioning properly.

Door Ajar Alarm

The Door Ajar Alarm feature sounds an alarm when the refrigerator or freezer door is open for 5 minutes and the product cooling is turned on. The alarm will repeat every 2 minutes. Close both doors to turn it off. The feature then resets and will reactivate when either door is left open again for 5 minutes.

NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, press any button on the control panel. The alarm sound will be temporarily turned off, but the Door Ajar icon will still be displayed on the dispenser control panel.

Crisper Humidity Control

(on some models)

You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH.

LOW (open) for best storage of fruits and vegetables with skins. HIGH (closed) for best storage of fresh, leafy vegetables.

Water and Ice Dispensers

NOTES:

■ The dispensing system will not operate when either door

(refrigerator or freezer) is open.

■ Allow 24 hours for the refrigerator to cool down and chill

water.

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced. Wait 72 hours for full ice production.

■ The display screen on the dispenser control panel will turn off

automatically and enter “sleep” mode when the control buttons and dispenser pads have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen, without changing any settings.

Disabling Sounds

■ To turn off all control and dispenser sounds, press the

OPTIONS button to enter Options mode, then press OPTIONS again.

■ To turn all sounds back on, press the OPTIONS button to

enter Options mode (unless you are already in Options mode), then press OPTIONS again.

Dual Evaporator (on some models)

Some models come equipped with a dual sequential evaporation system, which includes two separate evaporators for the refrigerator and freezer compartments.

Dual evaporation results in higher humidity, which helps keep foods in the refrigerator from spoiling as quickly and improves food quality and freshness in the freezer due to decreased freezer burn. In addition, the dual evaporation system helps keep food smells in the refrigerator from transferring to ice in the freezer.

NOTE: The dual evaporation system is always activated when your refrigerator is operating. You do not need to press any buttons to turn it on.

Convertible Drawer Temperature Control

(on some models)

The control can be adjusted to properly chill meats or vegetables. The air inside the pan is cooled to avoid “spot” freezing and can be set to keep meats at the National Livestock and Meat Board recommended storage temperatures of 28° to 32°F (-2° to 0°C).

To store meat:

Set the control to one of the three MEAT settings to store meat at its optimal storage temperature.

To store vegetables:

Set the control to VEG to store vegetables at their optimal storage temperatures.

NOTE: If food starts to freeze, move the control to the right (less cold), toward the VEG setting. Remember to wait 24 hours between adjustments.

Flush the Water System

Air in the water dispensing system can cause the water dispenser to drip. After connecting the refrigerator to a water source or replacing the water filter, flush the water system. Flushing the water dispensing system forces air from the water line and filter, and prepares the water filter for use.

NOTE: As air is cleared from the system, water may spurt out of the dispenser.

1. Using a sturdy container, depress and hold the water

dispenser pad for 5 seconds, then release it for 5 seconds.

2. Repeat Step 1 until water begins to flow.

3. Once water begins to flow, continue depressing and releasing

the dispenser pad (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed.

Additional flushing may be required in some households.

Calibrate Measured Fill

Household water pressure may affect the accuracy of the Measured Fill feature. For optimum performance of your water dispenser, you must first calibrate Measured Fill.

IMPORTANT: Flush the water system before calibrating Measured Fill.

1. Place a sturdy measuring cup (1 cup [237 mL] size) on the

dispenser tray, centered in front of the water dispenser pad. NOTE: Depending on your model, a measuring cup may be

provided.

2. Press and hold the OPTIONS and LOCK buttons at the same

time for 3 seconds. The words “Back” and “1 Cup” will appear on the display screen. Also, “CALIBRATE” will illuminate and remain lit while the Measured Fill feature is being calibrated.

NOTE: You may press the ICE TYPE button under the word “Back” at any time to exit calibration mode. The display screen's “CALIBRATE” text will turn off.

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3. Using your hand (not the measuring cup), press and release

the water dispenser pad in order to dispense water to the 1 cup fill line.

NOTE: If overfilling or spilling occurs, discard the water and press “Back” to restart the calibration process.

4. When 1 cup of water has been correctly dispensed into the

measuring cup, press the MEASURED FILL button under the word “Confirm” to confirm the calibration.

When Measured Fill calibration has been confirmed, the display will return to the home screen.

The Water Dispenser

IMPORTANT:

■ Dispense at least 1 qt (1 L) of water every week to maintain a

fresh supply.

■ If the flow of water from the dispenser decreases, it could be

caused by low water pressure.

■ With the water filter removed, dispense 1 cup (237 mL) of

water. If 1 cup of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.

■ If it takes longer than 8 seconds to dispense 1 cup of

water, the water pressure to the refrigerator is lower than recommended. See “Water Supply Requirements” or “Troubleshooting” or “Problem Solver” for suggestions.

To Dispense Water (Standard):

1. Press a sturdy glass against the water dispenser pad. Hold

the glass close to the water dispenser spout to ensure that the water dispenses into the glass.

2. Remove the glass to stop dispensing.

To Dispense Water (Measured Fill):

Measured Fill allows you to dispense a specified amount of water with the touch of a few buttons.

NOTE: The amount of water you select will be dispensed. Be sure that the container is empty and can hold the entire volume. If ice is in the container, you may need to adjust your selection.

IMPORTANT: Low water pressure may affect the accuracy of this feature.

1. Press MEASURED FILL to turn the feature on. When the

feature is on, the Measured Fill screen appears on the display.

Press ICE TYPE to manually turn off the Measured Fill feature. NOTE: The dispenser will automatically turn off Measured Fill

after 1 minute of inactivity. When Measured Fill is turned off, any changes you have made will be lost and all defaults will be restored.

2. You can dispense water by the ounce, cup, or liter. The default

unit is ounces. To switch to cups or liters, press the LIGHT button.

Default, minimum, and maximum volumes are listed below.

Units Default Minimum Maximum

Ounces 8 1 128

Cups 1 ¹/₄16 Liters 0.25 0.05 4.00

3. Press the LOCK and OPTIONS buttons to adjust the volume

as desired. The LOCK button increases the volume, and the OPTIONS button lowers the volume.

NOTES:

■ When increasing or decreasing the volume, the control

may stop responding if an adjustment button is held for approximately 10 seconds or longer. Release the button for approximately 2 seconds, then continue making adjustments.

■ Most coffee cups (commonly 4 to 6 oz [118 to 177 mL]

per cup) are not the same size as a measuring cup (8 oz [237 mL]). You may need to adjust the volume to avoid unintentionally overfilling coffee cups.

A. Water dispenser spout

NOTE: While dispensing water and for 3 seconds after dispensing has stopped, the digital display will show how much water has been dispensed.

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4. To dispense water, press a sturdy glass against the water

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

WARNING

dispenser pad OR place the glass below the water dispenser and press the MEASURED FILL button. Hold the glass close to the water dispenser spout to ensure that the water dispenses into the glass.

To Dispense Ice:

1. Make sure the desired type of ice is selected. To switch

between cubed and crushed, press ICE TYPE.

A. Water dispenser spout

NOTE: While dispensing water, the digital display will count down how much water remains to be dispensed, according to the volume you selected. The flow of water will automatically stop once the desired volume has been dispensed.

5. To stop dispensing before the selected volume has been

dispensed, remove the glass from the dispenser pad OR press the MEASURED FILL button a second time.

NOTE: If you stop dispensing before the desired volume has been dispensed, the digital display will continue to show how much water remains to be dispensed. The display will turn off after 1 minute of inactivity.

To select a new volume or start dispensing the same volume again, you must first finish dispensing the selected volume, or turn off the Measured Fill feature (either by waiting 1 minute so it will automatically turn off or by pressing ICE TYPE to manually turn it off) and then turn it back on.

The Ice Dispenser

Ice dispenses from the ice maker storage bin in the freezer when the dispenser pad is pressed. To turn off the ice maker, see “Ice Maker and Storage Bin.”

Your ice maker can produce both crushed and cubed ice. Before dispensing ice, select which type of ice you prefer by pressing the ICE TYPE button.

The display screen indicates which type of ice is selected.

2. Press a sturdy glass against the ice dispenser pad. Hold the

glass close to the ice guide to ensure that the ice dispenses into the glass.

A. Ice guide

IMPORTANT: You do not need to apply a lot of pressure to the pad in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing. NOTE: Ice may continue to dispense for several seconds after

removing the glass from the pad. The dispenser may continue to make noise for a few seconds after dispensing.

The Dispenser Light

When you use the dispenser, the lights will automatically turn on. If you want the lights to be on continuously, you may choose either ON or DIM. If you want only the dispenser pad lighting to be on continuously, choose PADS. The display screen indicates which mode is selected.

CRUSHED CUBED

For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.

161616161616

ON DIM PADS

ON: Press LIGHT to turn all of the dispenser lights on. DIM: Press LIGHT a second time to select DIM mode. All of the

dispenser lights will remain on, but at a lower intensity. PADS: Press LIGHT a third time to select PADS mode. The

dispenser pad lights will remain on at full intensity, but the main dispenser lighting will turn off.

OFF: Press LIGHT a fourth time to turn all of the dispenser lights off.

The dispenser lights are LEDs that cannot be changed. If it

ON OFF

appears that your dispenser lights are not working, see “Troubleshooting” or “Problem Solver” for more information.

The Dispenser Lock

The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.

NOTE: The lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. It simply deactivates the controls and dispenser pads. To turn off the ice maker, see “Ice Maker and Storage Bin.”

■ Press and hold LOCK for 3 seconds to lock the dispenser.

■ Press and hold LOCK a second time to unlock the dispenser.

The display screen indicates when the dispenser is locked.

NOTE: The ice maker has an automatic shutoff to keep the storage bin from overfilling during normal operation. As ice is made, the ice cubes will fill the ice storage bin, and the ice cubes will raise the shutoff arm to the OFF (arm up) position. When the storage bin is at full capacity, the ice maker will automatically stop ice production, but the ice maker On/Off switch will remain in the ON (up) position.

LOCKED UNLOCKED

Ice Maker and Storage Bin

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

■ The quality of your ice will be only as good as the quality of the

water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

■ Do not use anything sharp to break up the ice in the storage

bin. This can cause damage to the ice container and the dispenser mechanism.

■ Do not store anything on top of or in the ice maker or

storage bin.

Style 1

Turning the Ice Maker On/Off:

The On/Off switch, located on the left wall of the freezer door, can only be accessed when the ice storage bin has been removed. See the following section for bin removal instructions.

Ice production OFF

(Shutoff arm UP)

Ice production ON

(Shutoff arm DOWN)

Removing and Replacing the Ice Storage Bin:

1. Press down the release lever and tilt the bucket outward. Use

both hands to hold the base of the storage bin, and then lift it up and out.

A. Release lever

NOTE: It is not necessary to flip the ice maker On/Off switch to the OFF (down) position when removing the storage bin. The storage bin sensor, located on the left wall of the freezer door, stops the ice maker from producing ice if the door is open or the storage bin is removed.

■ To turn on the ice maker, flip the switch to the ON (up)

position.

■ To manually turn off the ice maker, flip the switch to the

OFF (down) position.

A. On/Off switch B. Storage bin sensor

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2. Replace the bin by sliding it onto the door, and then tilting it

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

back into an upright position. The release lever will click when the bin is securely in place.

Style 2

Turning the Ice Maker On/Off:

■ To turn ON the ice maker, simply lower the wire shutoff arm.

■ To manually turn off the ice maker, lift the wire shutoff arm to

the OFF (arm up) position and listen for the click. Ice can still be dispensed, but no more can be made.

NOTE: The ice maker has an automatic shutoff to keep the storage bin from overfilling during normal operation. As ice is made, the ice cubes will fill the ice storage bin, and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position. Do not force the wire shutoff arm up or down.

Removing and Replacing the Ice Storage Bin:

1. Pull the covering panel up from the bottom.

2. Lift the wire shutoff arm so it clicks into the OFF (up) position.

3. Lift up the front of the storage bin and pull it out.

Changing the Water Filter

1. Locate the water filter in the top-right corner of the

refrigerator compartment.

2. Lift open the filter cover door. The filter will be released and

then be ejected as the door is opened.

3. When the door is completely open, pull the filter straight out. NOTE: There may be some water in the filter. Some spilling

may occur. Use a towel to wipe up any spills.

4. Take the new filter out of its packaging and remove the cap. Be sure the O-rings are still in place after the cap is removed.

4. Replace the bin by pushing it in all the way or the dispenser

will not work.

5. To restart ice production, lower the wire shutoff arm into the

ON (down) position. Make sure the door is closed tightly.

Water Filtration System

Water Filter Status Light

The water filter status light will help you know when to change your water filter.

■ When the dispenser control panel’s water filter status display

changes to “ORDER,” this tells you that it is almost time to change the water filter cartridge.

■ Replace the water filter cartridge when the water filter status

display changes to “REPLACE.” NOTE: If water flow to your water dispenser or ice maker

decreases noticeably, change the filter sooner. The filter should be replaced at least every 6 months, depending on your water quality and usage.

Resetting the Filter Status

■ After changing the water filter, reset the status light. Press the

OPTIONS button to enter Options mode, then press LOCK to initiate the reset, then press MEASURED FILL to confirm that you want to reset the status light.

When the system is reset, the “ORDER” and “REPLACE” icons will disappear from the display screen.

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A. Cap B. O-rings

5. With the arrow pointing up, align the new filter with the filter housing and slide it into place. The filter cover door will automatically begin to close as the new filter is inserted.

6. Close the filter cover door completely in order to snap the filter into place. You may need to press hard.

7. Flush the water system. See “Water and Ice Dispensers.”

REFRIGERATOR CARE

Cleaning

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

To Clean Your Refrigerator:

NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

3. Wash stainless steel and painted metal exteriors with a clean

sponge or soft cloth and a mild detergent in warm water.

4. There is no need for routine condenser cleaning in normal

home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.

If you need to clean the condenser:

■ Remove the base grille. See the “Door Removal”

instructions, either in the User Instructions or the Installation Instructions and Owner’s Manual, or in the separate instruction sheet provided with your refrigerator.

■ Use a vacuum cleaner with a soft brush to clean the grille,

the open areas behind the grille and the front surface area of the condenser.

■ Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

■ Some models have incandescent 40-watt bulbs that can

be changed.

NOTE: Not all replacement bulbs will fit your refrigerator. Do not use an incandescent bulb in excess of 40 watts.

To Change a Light Bulb:

1. Unplug refrigerator or disconnect power.

2. Remove the light shield, as explained in the following

sections. NOTE: To clean the light shield, wash it with warm water and

liquid detergent. Before reinstalling, thoroughly rinse and dry the shield.

3. Replace the burned-out light bulb, as explained in the following sections.

4. Reinstall the light shield, as explained in the following sections.

5. Plug in refrigerator or reconnect power.

Refrigerator Compartment - Upper Lights

Lights

IMPORTANT: The light bulbs in both the refrigerator and freezer compartments of your new refrigerator may use LED technology. If the lights do not illuminate when the refrigerator and/or freezer door is opened, call for assistance or service. In the U.S.A., call

1-800-253-1301. In Canada, call 1-800-807-6777.

Light Styles:

The dispenser lights are mini LEDs that cannot be changed. The interior lights vary by model.

■ Some models have mini LEDs that cannot be changed.

■ Some models have full-size LED bulbs that can be

changed. To order replacement LED bulbs, call

1-800-253-1301 (U.S.A.) or 1-800-807-6777 (Canada).

Whirlpool Part Number W10574850A

(2.0 watts)

Whirlpool Part Number W10565137A

(3.6 watts)

Light Shield Removal:

■ Slide the light shield toward the rear of the refrigerator and

remove it from the light housing.

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with

Whirlpool part number W10574850A (a 2.0 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with

an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Light Shield Reinstallation:

■ Align the light shield in the grooves at the bottom edge of the

light housing, then slide it forward until it snaps into place.

NOTE: Some LED replacement bulbs are not recommended for wet/damp environments. The refrigerator and freezer compartments are considered to be wet/damp environments. If using a brand of LED bulb other than the recommended Whirlpool LED bulb, read and follow all instructions on the replacement bulb’s packaging before installing it.

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Refrigerator Compartment - Lower Lights

Light Shield Removal:

■ Slide the light shield to the right to remove the left end from

the wall slots, then pull the right end out of its wall slots.

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with

Whirlpool part number W10565137A (a 3.6 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with

an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Light Shield Reinstallation:

■ Place the right end of the light shield into the wall slots, then

snap the left end into its wall slots.

Light Shield Reinstallation:

■ Align the light shield in its proper position, and snap the tabs

into the wall slots.

Freezer Compartment - Lower Light

Light Shield Removal:

■ Slide the light shield to the left to remove the right end from

the wall slots, then pull the left end out of its wall slots.

Freezer Compartment - Upper Light

Light Shield Removal:

■ Gently squeeze the front and the bottom-rear edge of the light

shield to release the tabs from the wall slots, then pull the light shield forward.

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with

Whirlpool part number W10565137A (a 3.6 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with

an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with

Whirlpool part number W10565137A (a 3.6 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with

an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Light Shield Reinstallation:

■ Place the left end of the light shield into the wall slots, then

snap the right end into its wall slots.

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Vacation and Moving Care

Vacations

If You Choose to Leave Refrigerator On While You Are Away:

1. Use up any perishables and freeze other items.

2. If your refrigerator has an automatic ice maker and is

connected to the household water supply, turn off the water supply to the refrigerator. Property damage can occur if the water supply is not turned off.

3. If you have an automatic ice maker, turn off the ice maker. NOTE: Depending on your model, raise the wire shutoff arm

to OFF (up) position or press the switch to OFF.

4. Empty the ice bin.

If You Choose to Turn Refrigerator Off Before You Leave:

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ When the last load of ice drops, raise the wire shutoff arm

to the OFF (up) position or move the switch to the OFF setting.

3. Depending on the model, turn the Refrigerator Control to OFF or turn cooling off. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

4. Clean, wipe, and dry thoroughly.

5. Tape rubber or wood blocks to the tops of both doors to prop

them open far enough for air to get in. This stops odor and mold from building up.

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ Disconnect the water line from the back of the

refrigerator.

■ When the last load of ice drops, raise the wire shutoff arm

to the OFF (up) position or move the switch to the OFF setting.

2. Remove all food from the refrigerator and pack all frozen food

in dry ice.

3. Empty the ice bin.

4. Depending on the model, turn the Refrigerator Control to OFF

or turn cooling off. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

5. Unplug refrigerator.

6. Clean, wipe, and dry thoroughly.

7. Take out all removable parts, wrap them well, and tape them

together so they don’t shift and rattle during the move.

8. Depending on the model, raise the front of the refrigerator so

it rolls more easily OR screw in the leveling legs so they don't scrape the floor. See “Adjust the Doors” or “Door Removal, Leveling and Alignment.”

9. Tape the doors closed and tape the power cord to the back of

the refrigerator.

When you get to your new home, put everything back and refer to the Installation Instructions for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

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PROBLEM SOLVER

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help. In Canada, visit www.whirlpool.ca.

Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada:

Whirlpool Brand Home Appliances Customer eXperience Centre 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7

GENERAL OPERATION Possible Causes and/or Recommended Solutions

Refrigerator will not operate ■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet.

Motor seems to run too much

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Do not use an extension cord.

■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.

■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit

breaker. If the problem continues, contact a licensed electrician.

■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on.

See “Using the Controls.”

■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool

completely. NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either

compartment (refrigerator or freezer) more quickly.

■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than

you’re used to, because the compressor and fans operate at lower speeds that are more energy-efficient. This is normal.

NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or if a door has been left open.

GENERAL OPERATION Possible Causes and/or Recommended Solutions

Refrigerator seems noisy The compressor in your new refrigerator regulates temperature more efficiently and uses less energy

than older models. During various stages of operation, you may hear normal operating sounds that are unfamiliar.

The following noises are normal:

■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice

maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn off the ice maker.

■ Cracking/Crashing - Heard when ice is ejected from the ice maker mold.

■ Popping - Heard when the inside walls contract/expand, especially during initial cool down.

■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during

normal operation.

■ Rattling - Heard when water passes through the water line, or due to the flow of refrigerant.

Rattling may also come from items placed on top of the refrigerator.

■ Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into

the drain pan.

■ Sizzling - Heard when water drips onto the heater during the defrost cycle.

Temperature is too warm

Temperature is too cold ■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer

■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool

completely. NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either

compartment (refrigerator or freezer) more quickly.

■ Doors are opened often or not closed completely - This allows warm air to enter the

refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.

■ Air vents are blocked - Remove items that are immediately in front of the vents.

■ Large amount of warm food recently added - Allow several hours for the refrigerator to return to

its normal temperature.

■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder

setting. Check the temperature again in 24 hours.

■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer

enters the refrigerator compartment through vents near the top refrigerator shelf. As a result, the top shelf can be slightly colder than lower shelves.

■ Air vents are blocked - Remove items that are immediately in front of the vents.

Interior moisture buildup NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.

■ Room is humid - A humid environment contributes to moisture buildup. Use the refrigerator only

in an indoor location, with as little humidity as possible.

■ Doors are opened often or not closed completely - This allows humid air to enter the

refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.

Interior lights do not work

■ Doors have been open for an extended period of time - Close the doors to reset the lights.

■ Light bulb is loose in the socket or has burned out - On models with incandescent or full-size

LED interior light bulbs, tighten or replace the bulb. See “Lights.”

NOTE: On models with mini LED lights, call for assistance or service if the interior lights do not illuminate when either door is opened. See either the front cover or the Warranty for contact information.

Dispenser lights do not work (on some models)

■ Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light will

turn on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on continuously, select a different setting. See “Water and Ice Dispensers.”

■ Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light is set

to AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See “Water and Ice Dispensers.”

NOTE: On models with mini LED lights, call for assistance or service if the dispenser lights do not operate correctly. See either the front cover or the Warranty for contact information.

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DOORS AND LEVELING Possible Causes and/or Recommended Solutions

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

WARNING

Doors are difficult to open ■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm

water. Rinse and dry with a soft cloth.

Doors will not close completely

■ Door is blocked open - Move food packages away from the door. Make sure all bins and shelves

are in their correct positions. Make sure all packaging materials have been removed.

Doors appear to be uneven ■ Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door

alignment instructions.

Refrigerator rocks and is not stable

■ Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the

leveling feet until they touch the floor. See the leveling and door alignment instructions.

ICE AND WATER Possible Causes and/or Recommended Solutions

Ice maker is not producing ice, not producing enough ice, or producing small/hollow ice

■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully

turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is fully open.

■ Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice

production, small ice cubes, and/or hollow or irregularly-shaped ice. Straighten the water line.

■ Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and Storage Bin.”

■ New installation - After connecting the refrigerator to a water source, flush the water system.

(See “Water and Ice Dispensers.”) Wait 24 hours for ice production to begin. Wait 72 hours for full ice production. Discard the first three batches of ice produced.

■ Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce

more ice.

■ Ice is jammed in the ice maker ejector arm (on some models) - Remove ice from the ejector arm

using a plastic utensil.

■ Inadequate water pressure - Verify that the household has adequate water pressure. See “Water Supply

Requirements.”

■ Water filter is installed incorrectly - Make sure the filter is properly installed. See “Water Filtration

System.”

■ A reverse osmosis water filtration system is connected to your cold water supply - This can

decrease water pressure. See “Water Supply Requirements.”

NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.

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ICE AND WATER Possible Causes and/or Recommended Solutions

Ice dispenser will not operate properly

Ice or water has an off-taste, odor, or gray color

Water dispenser will not operate properly

■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the

freezer door must be closed in order to operate the dispenser.)

■ New installation - After connecting the refrigerator to a water source, flush the water system.

(See “Water and Ice Dispensers.”) Wait 24 hours for ice production to begin. Wait 72 hours for full ice production. Discard the first three batches of ice produced.

■ Ice maker is not turned on, or ice bin is not installed correctly - Turn on the ice maker and make sure

the ice storage bin is firmly in position. See “Ice Maker and Storage Bin.”

■ Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice delivery

chute - Remove or separate the clogged ice, using a plastic utensil if necessary. Clean the ice delivery chute and the bottom of the ice storage bin using a warm damp cloth, then dry both thoroughly. To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and the delivery chute every 2 weeks.

■ Wrong ice has been added to the storage bin - Use only ice cubes produced by the current ice maker.

■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.”

■ Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the door,

temporarily switch from crushed ice to cubed ice to clear the jam.

■ Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing. Wait a few

minutes for the dispenser to reset, then resume dispensing. Take large amounts of ice directly from the ice bin, not through the dispenser.

■ Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home

affects the flow from the dispenser. See “Water Supply Requirements.”

■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water

Filtration System.”

■ New plumbing connections - New plumbing connections can result in off-flavored or discolored ice or

water. This problem should go away over time.

■ Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker to

produce new ice.

■ Odor has transferred from food - Use airtight moisture-proof packaging to store food.

■ Use of non-recommended water supply line - Odors and tastes can transfer from certain materials

used in non-recommended water supply lines. Use only a recommended water supply line. See “Water Supply Requirements.”

■ There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to

remove the minerals.

■ Water filter was recently installed or replaced - Gray or dark discoloration in ice or water indicates that

the water filtration system needs additional flushing. See “Water and Ice Dispensers.”

■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the

freezer door must be closed in order to operate the dispenser.)

■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not

turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is fully open.

■ Kink in the water source line - A kink in the water line can reduce water flow to the dispenser. Straighten

the water line.

■ Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home

affects the flow from the dispenser. See “Water Supply Requirements.”

■ New installation - After connecting the refrigerator to a water source, flush the water system. See “Water

and Ice Dispensers.”

■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.”

■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water

Filtration System.”

■ A reverse osmosis water filtration system is connected to your cold water supply - This can

decrease water pressure. See “Water Supply Requirements.”

NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.

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ICE AND WATER Possible Causes and/or Recommended Solutions

Water is leaking or dripping from the dispenser

NOTE: After dispensing, a few additional drops of water are normal.

■ Glass was not held under the dispenser long enough - Hold the glass under the dispenser for

2 to 3 seconds after releasing the dispenser pad/lever.

■ New installation, or water filter was recently installed or replaced - Air in the water lines causes the

water dispenser to drip. Flush the water system to remove the air in the water lines. See “Water and Ice Dispensers.”

■ Residual ice in the dispenser chute is melting - Make sure the ice chute is free of ice shavings or

pieces.

Water is leaking from the back of the

■ Water line connections are not fully tightened - Make sure all connections are firmly tightened. See

“Connect Water Supply.”

refrigerator

Water from the dispenser is not cool enough (on some models)

NOTE: Water from the dispenser is chilled to 50°F (10°C).

■ New installation - Allow 24 hours after installation for the water supply to cool completely.

■ Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool

completely.

■ Water has not been recently dispensed - The first glass of water may not be cool. Discard the first glass

of water dispensed.

■ Refrigerator is not connected to a cold water pipe - Make sure the refrigerator is connected to a cold

water pipe. See “Water Supply Requirements.”

ACCESSORIES

The following accessories are available for your refrigerator. To order an accessory: Contact us and ask for the part number listed, or contact your authorized dealer. In the U.S.A., call 1-800-442-9991 or visit www.whirlpool.com/accessories. In Canada, call 1-800-807-6777 or visit www.whirlpool.ca.

affresh

Stainless Steel Cleaner:

Order Part #W10355016 In Canada, order Part #W10355016B

affresh

Stainless Steel Wipes:

Order Part #W10355049 In Canada, order Part #W10355049B

affresh® Kitchen & Appliance Cleaner:

Order Part #W10355010 In Canada, order Part #W10355010B

Water Filter: Order Part #W10295370A (P4RFWB)

Air Filter: Order Part #W10311524

Produce Preserver: Order Part #W10346771

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ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED

www.whirlpool.com/product_help

WHIRLPOOL®

REFRIGERATION LIMITED

WARRANTY

TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the

Customer eXperience Center:

■ Name, address and telephone number

■ Model number and serial number

■ A clear, detailed description of the problem

■ Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some

questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit www.whirlpool.com/product_help.

2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers

Canada, direct all requests for warranty service to:

Whirlpool Customer eXperience Center

In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.

FIVE YEAR LIMITED WARRANTY

WHAT IS COVERED WHAT IS NOT COVERED

For one year from the date of purchase, when this major appliance is

LIMITED WARRANTY

installed, operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit's warranty period.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON

CAVITY LINER AND SEALED REFRIGERATION SYSTEM

In the second through fifth years from the date of purchase, when this major appliance is installed, operated and maintained according to the instructions attached to or furnished with the product, Whirlpool brand will pay for factory specified replacement parts and repair labor for the following components to correct non-cosmetic defects in materials and workmanship in this part that prevent function of the refrigerator and that existed when this major appliance was purchased:

■ Refrigerator/freezer cavity liner if the part cracks due to defective

materials or workmanship.

■ Sealed Refrigeration system (includes compressor, evaporator,

condenser, dryer and connecting tubing).

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

1. Commercial, non-residential or multiple-family use, or use inconsistent

with published user, operator or installation instructions.

2. In-home Instruction on how to use your product

3. Service to correct improper product maintenance or installation,

installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).

4. Consumable parts (i.e. light bulbs, batteries, air or water filters,

preservation solutions, etc.).

5. Defects or damage caused by the use of non-genuine Whirlpool parts

or accessories.

6. Damage from accident, misuse, abuse, fire, floods, acts of God or use

with products not approved by Whirlpool.

7. Repairs to parts or systems to correct product damage or defects

caused by unauthorized service, alteration or modification of the appliance.

8. Cosmetic damage including scratches, dents, chips, and other damage

to appliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.

9. Discoloration, rust or oxidation of surfaces resulting from caustic or

corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.

10. Food or medicine loss due to product failure.

11. Pick-up or delivery. This product is intended for in-home repair.

12. Travel or transportation expenses for service in remote locations where

an authorized Whirlpool servicer is not available.

13. Removal or reinstallation of inaccessible appliances or built-in fixtures

(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.

14. Service or parts for appliances with original model/serial numbers

removed, altered or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

. In the U.S. and

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

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