Whirlpool WRS571CIDM User Manual [en, es, fr]

INSTALLATION INSTRUCTIONS AND OWNER’S MANUAL

W10652927A

Counter Depth Side by Side Refrigerator

IMPORTANT: INSTALLATION REQUIRES 2 OR MORE PEOPLE.

Do Not Throw Away — Additional important safety information included.

INSTRUCCIONES DE INSTALACIÓN

YMANUALDELPROPIETARIO

Refrigerador de dos puertas con profundidad de mostrador

IMPORTANTE: LA INSTALACIÓN REQUIERE DE 2 O MÁS PERSONAS.

No tirar — Se incluye información adicional importante.

INSTRUCTIONS D’INSTALLATION ET MANUEL D’UTILISATION

Réfrigérateur côte à côte à profondeur de comptoir

IMPORTANT : L’INSTALLATION NÉCESSITE L’INTERVENTION DE 2 PERSONNES OU PLUS.

Ne pas jeter — Autres consignes de sécurité importantes ci-jointes.

Table of Contents / Índice / Table des matières

REFRIGERATOR SAFETY............................... 2

Proper Disposal of Your Old Refrigerator..... 3

INSTALLATION REQUIREMENTS ................. 3

Tools and Parts ............................................. 3

Product Dimensions...................................... 3

Location Requirements................................. 6

Electrical Requirements ................................ 6

Water Supply Requirements......................... 6

INSTALLATION INSTRUCTIONS ................... 7

Unpack the Refrigerator................................ 7

Connect Water Supply.................................. 7

Complete the Installation.............................. 9

Leveling and Door Closing............................ 9

Door Alignment ........................................... 10

Install Air Filter............................................. 10

Install Produce Preserver............................ 11

Changing the Water Filter ........................... 12

REFRIGERATOR CARE................................. 12

Cleaning ...................................................... 12

Lights........................................................... 13

Vacation and Moving Care ......................... 14

PROBLEM SOLVER....................................... 15

WATER FILTER CERTIFICATIONS .............. 19

PERFORMANCE DATA SHEET.................... 20

SEGURIDAD DEL REFRIGERADOR ............ 22

Cómo deshacerse adecuadamente

de su refrigerador viejo ............................... 23

REQUISITOS DE INSTALACIÓN .................. 23

Piezas y herramientas................................. 23

Medidas del producto................................. 23

Requisitos de ubicación.............................. 25

Requisitos eléctricos................................... 26

Requisitos del suministro de agua.............. 26

INSTRUCCIONES DE INSTALACIÓN .......... 27

Desempaque el refrigerador ....................... 27

Conexión del suministro de agua............... 27

Complete la instalación .............................. 29

Nivelación y cierre de la puerta................... 29

Alineamiento de la puerta ........................... 30

Instalación del filtro de aire......................... 30

Instalación del preservador

de alimentos frescos................................... 31

Cómo cambiar el filtro de agua .................. 32

CUIDADO DE SU REFRIGERADOR............. 33

Limpieza ...................................................... 33

Luces........................................................... 33

Cuidado durante las

vacaciones y mudanzas.............................. 35

SOLUCIÓN DE PROBLEMAS....................... 36

HOJA DE DATOS DEL RENDIMIENTO ....... 42

SÉCURITÉ DU RÉFRIGÉRATEUR................ 43

Mise au rebut appropriée

de votre vieux réfrigérateur......................... 44

EXIGENCES D’INSTALLATION .................... 44

Outillage et pièces....................................... 44

Dimensions du produit................................ 44

Exigences d'emplacement ......................... 46

Spécifications électriques........................... 47

Spécifications de l’alimentation en eau...... 47

INSTRUCTIONS D’INSTALLATION.............. 48

Déballage du réfrigérateur .......................... 48

Raccordement de la canalisation d'eau ..... 48

Achever l’installation ................................... 50

Nivellement et fermeture de la porte .......... 50

Alignement des portes................................ 51

Installation du filtre à air .............................. 51

Installation du sachet de conservation

pour produits frais....................................... 52

Changer le filtre à eau................................. 53

ENTRETIEN DU RÉFRIGÉRATEUR ............. 54

Nettoyage.................................................... 54

Lampes........................................................ 54

Entretien avant les vacances

ou lors d’un déménagement....................... 56

RÉSOLUTION DE PROBLÈMES................... 57

FEUILLE DE DONNÉES

SUR LA PERFORMANCE.............................. 63

REFRIGERATOR SAFETY

You can be killed or seriously injured if you don't immediately

You

can be killed or seriously injured if you don't

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

follow instructions.

instructions.

DANGER

WARNING

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all parts and panels before operating.

■ Remove doors from your old refrigerator.

■ Use nonflammable cleaner.

■ Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ Use a sturdy glass when dispensing ice (on some models).

■ Do not hit the refrigerator glass doors (on some models).

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other

reproductive harm.

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

Important information to know about disposal of refrigerants:

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

35¹⁄₂"

(90.0 cm)

23⁷⁄₈"

(60.4 cm)

15³⁄₈"

(38.9 cm)

20"

(50.8 cm)

⁵⁄₈"

(1.6 cm)

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take o ff the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

INSTALLATION REQUIREMENTS

Tools and Parts

IMPORTANT:

■ Observe all governing codes and ordinances.

■ Installer: Leave Installation Instructions with homeowner.

■ Homeowner: Keep Installation Instructions for future reference

and for the local electrical inspector’s use.

■ Keep cardboard shipping piece or plywood under refrigerator

until it is installed in the operating position.

■ Comply with installation specifications and dimensions.

■ Remove any moldings or decorative panels from kitchen

cabinets that would not allow access to the refrigerator for service.

■ Contact a qualified electrical installer.

TOOLS NEEDED (on some models):

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

■ Cordless drill

■ ¹⁄₄" Nut driver

and drill bit

■ Flat-blade

screwdriver

PARTS NEEDED (on some models):

■ Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm)

saddle-type shutoff valve, a union, and copper tubing.

■ Or you can purchase a ¹⁄₄" (6.35 mm) copper tubing with

shutoff valve and a ¹⁄₄" (6.35 mm) compression fitting (coupling).

■ Depending on water line connections, you may also need a ¹⁄₄"

(6.35 mm) nut and ¹⁄₄" (6.35 mm) ferrule.

■ ⁵⁄₁₆" or adjustable wrench

■ ⁷⁄₁₆" and ¹⁄₂" Open-end wrenches

■ Two adjustable wrenches

■ ³⁄₈" and ¹⁄₂" Socket wrenches

Product Dimensions

Top View

Door Style

Flat 27¹⁄₂"

Curved 28⁵⁄₈"

*Dimension may vary based on style of door handle.

The depth for the largest available handle is listed.

Depth

(69.8 cm)

(72.5 cm)

Depth

2⁵⁄₈"(6.5cm)

maximum*

2⁵⁄₈"

(6.5 cm)

30" (76.3 cm)

Depth

maximum*

31¹⁄₈"

(79.1 cm)

Front View Side View

35³⁄₄"

(90.8 cm)

¹⁄₄"

(8.2 cm)

21³⁄₄"

(55.1 cm)

61¹⁄₄"

(155.6 cm)

3¹⁄₄" (8.2 cm)

■ Height dimensions are shown with the leveling legs extended

to the minimum height of ¹⁄₄" (6.35 mm) below the refrigerator. NOTE: When leveling legs are fully extended to 1" (25 mm)

below the refrigerator, add ³⁄₄" (19 mm) to the height dimensions.

■ The power cord is 61¹⁄₄" (155.6 cm) long.

■ The water line attached to the back of the refrigerator is 78"

(198.1 cm) long.

Model Size Height A

69" 65³⁄₄" (166.9 cm) 72" 68¹⁄₈" (172.9 cm)

Model Size Height A Height B Height C

69" 68⁷⁄₈"

72" 71¹⁄₄"

(174.8 cm)

(180.8 cm)

68⁷⁄₈"

(174.9 cm)

71¹⁄₄"

(180.9 cm)

68¹⁄₂"

(174.2 cm)

71"

(180.2 cm)

Opening Dimensions

36"

(91.4 cm)

¹⁄₄" (104.5 cm)

45⁷⁄₈" (116.4 cm)

90˚

165˚

Door Swing Dimensions

■ Height dimensions are shown with the leveling legs extended

to the minimum height of ¹⁄₄" (6.35 mm) below the refrigerator. NOTE: When leveling legs are fully extended to 1" (25 mm)

below the refrigerator, add ³⁄₄" (19 mm) to the height dimensions.

■ In the following graphic, “A” represents the opening height

required for standard cabinets. For full-overlay cabinet doors with a trim kit, add ¹⁄₈" (0.3 cm).

■ In the following graphic, “B” represents the distance needed

to fully open the freezer door and “C” represents the distance needed to fully open the refrigerator door.

■ Location must permit doors to open to a minimum of 165°.

■ In the following graphic, “A” represents the distance needed

to fully open the freezer door and “B” represents the distance needed to fully open the refrigerator door.

Dimension Flat Doors Curved Doors

A 13⁵⁄₈" (34.5 cm)

13³⁄₄" (34.9 cm)

maximum*

B 18¹⁄₈" (46.0 cm)

18³⁄₈" (46.4 cm)

maximum*

C 2³⁄₄" (6.7 cm)

3³⁄₄" (9.4 cm)

maximum*

Model Size

and

Height

Width

Door Style

69"

Flat

69"

(175.3 cm)

13⁵⁄₈"

(34.5 cm)

maximum*

72"

Flat

72"

(182.9 cm)

13⁵⁄₈"

(34.5 cm)

maximum*

69"

Curved

72"

Curved

69"

(175.3 cm)

72"

(182.9 cm)

13³⁄₄"

(34.9 cm)

13³⁄₄"

(34.9 cm)

*Dimension may vary based on style of door handle.

The width for the largest available handle is listed.

D ¹⁄₈" (0.2 cm) 1¹⁄₄" (2.9 cm)

*Dimension may vary based on style of door handle.

The width for the largest available handle is listed.

Width

18¹⁄₈"

(46.0 cm)

maximum*

18¹⁄₈"

(46.0 cm)

maximum*

18³⁄₈"

(46.4 cm)

18³⁄₈"

(46.4 cm)

Location Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

NOTES:

■ The refrigerator can be installed into a recessed opening, at

the end of cabinets or as a freestanding refrigerator.

■ If you are installing the refrigerator to fit flush with the front of

the base cabinets, all shoe moulding and baseboards must be removed from the rear of the refrigerator opening. Allow for 1" (2.54 cm) of space behind the refrigerator.

■ Location should permit doors to open fully. See “Product

Dimensions.”

■ This refrigerator is intended for use in a location where the

temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

■ Floor must support refrigerator weight (more than 600 lbs

[272 kg]) and contents.

Electrical Requirements

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 volt, 60 Hz, AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation or cleaning, or removing a light bulb, turn cooling off or turn the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF, and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and turn cooling on or reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

Water Supply Requirements

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

TOOLS NEEDED:

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" open-end or

two adjustable wrenches

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve which reduces water flow and clogs more easily.

IMPORTANT:

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing

only in areas where the household temperatures will remain above freezing.

Water Pressure

A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.

■ If your refrigerator has a water dispenser: After installation is

complete, use the water dispenser to check the water pressure.

■ With the water filter removed, dispense 1 cup (237 mL) of

water. If 1 cup of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.

■ If it takes longer than 8 seconds to dispense 1 cup of

water, the water pressure to the refrigerator is lower than recommended. See “Problem Solver” for suggestions.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter, it may further reduce the

water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System” in the User Instructions, User Guide, or Use & Care Guide.

If you have questions about your water pressure, call a licensed, qualified plumber.

■ ¹⁄₄" nut driver

■ ¹⁄₄" drill bit

■ Cordless drill

INSTALLATION INSTRUCTIONS

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Unpack the Refrigerator

Remove the Packaging

Dispose of/recycle all packaging materials. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.

IMPORTANT:

■ Use ¹⁄₂" socket wrench to remove skids (socket extension is

recommended).

■ All four leveling legs must contact the floor to support and

stabilize the full weight of the refrigerator.

Connect Water Supply

Read all directions before you begin.

IMPORTANT:

■ Plumbing shall be installed in accordance with the

International Plumbing Code and any local codes and ordinances.

■ The gray water tubing on the back of the refrigerator (which is

used to connect to the household water line) is a PEX (cross-linked polyethylene) tube. Copper and PEX tubing connections from the household water line to the refrigerator are acceptable, and will help avoid off-taste or odor in your ice or water. Check for leaks.

If PEX tubing is used instead of copper, we recommend the following Whirlpool Part Numbers: W10505928RP (7 ft [2.14 m] jacketed PEX), 8212547RP (5 ft [1.52 m] PEX), or W10267701RP (25 ft [7.62 m] PEX).

■ Install tubing only in areas where temperatures will remain

above freezing.

TOOLS NEEDED:

Gather the required tools and parts before starting installation.

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" open-end wrenches or two adjustable wrenches

■ ¹⁄₄" nut driver

Connect to Water Line

Clean Before Using

After you remove all of the package materials, clean the inside of your refrigerator before using it. See the cleaning instructions.

IMPORTANT: If you turn the refrigerator on before the water line is connected, turn the ice maker OFF.

Style 1 (Recommended)

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Use a quarter-turn shutoff valve or the equivalent, served by a

¹⁄₂" copper household supply line. NOTE: To allow sufficient water flow to the refrigerator, a

minimum ¹⁄₂" size copper household supply line is recommended.

A. Bulb B. Nut

A B

C. Copper tubing (to refrigerator) D. Household supply line (½" minimum)

4. Now you are ready to connect the copper tubing to the shutoff

B CA

A B

DEF

A B C

D E

valve. Use ¹⁄₄" (6.35 mm) OD soft copper tubing to connect the shutoff valve and the refrigerator.

■ Ensure that you have the proper length needed for the job.

Be sure both ends of the copper tubing are cut square.

■ Slip compression sleeve and compression nut onto

copper tubing as shown. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

A. Compression sleeve B. Compression nut

C. Copper tubing

5. Place the free end of the tubing into a container or sink, and

turn on main water supply to flush out tubing until water is clear. Turn off shutoff valve on the water pipe.

NOTE: Always drain the water line before making the final connection to the inlet of the water valve, to avoid possible water valve malfunction.

6. Bend the copper tubing to meet the water line inlet, which is

located on the back of the refrigerator cabinet as shown. Leave a coil of copper tubing to allow the refrigerator to be pulled out of the cabinet or away from the wall for service.

Style 2

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Locate a

pipe near the refrigerator.

IMPORTANT:

■ Make sure it is a cold water pipe.

■ Horizontal pipe will work, but drill on the top side of the

4. Determine the length of copper tubing you need. Measure

from the connection on the lower rear corner of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.

5. Using a cordless drill, drill a ¹⁄₄" (6.35 mm) hole in the cold

water pipe you have selected.

¹⁄₂" (1.27 cm) to 1¹⁄₄" (3.18 cm) vertical cold water

pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

7. Slip the compression sleeve and compression nut on the

copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw the compression nut onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the tubing in a container or sink, and turn

ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Connect to Refrigerator

Style 1

1. Unplug refrigerator or disconnect power.

2. Remove and discard the short, black plastic part from the end

of the water line inlet.

3. Thread the nut onto the end of the tubing. Tighten the nut by

hand. Then tighten it with a wrench two more turns. Do not overtighten.

NOTE: To avoid rattling, be sure the copper tubing does not touch the cabinet’s side wall or other parts inside the cabinet.

A. Household water line B. Nut (purchased)

C. Ferrule (purchased) D. Refrigerator water tubing

4. Install the water supply tube clamp around the water supply

line to reduce strain on the coupling.

5. Turn shutoff valve ON.

6. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

Style 2

1. Unplug refrigerator or disconnect power.

2. Remove and discard the plastic part that is attached to the

inlet of the water valve.

3. Attach the copper tube to the valve inlet using a compression

nut and sleeve as shown. Tighten the compression nut. Do not overtighten.

4. Use the tube clamp on the back of the refrigerator to secure

the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.

5. Turn shutoff valve ON.

6. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

6. Fasten the shutoff valve to the cold water pipe with the pipe

clamp. Be sure the outlet end is solidly in the ¹⁄₄" (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so the washer makes a watertight seal. Do not overtighten, or you may crush the copper tubing.

A. Cold water pipe B. Pipe clamp C. Copper tubing D. Compression nut

E. Compression sleeve F. Shutoff valve

G. Packing nut

A. Tube clamp B. Tube clamp screw C. Copper tubing

D. Compression nut

E. Valve inlet

7. On some models, the ice maker is equipped with a built-in

A B C D E F G

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

Raise

Lower

water strainer. If your water conditions require a second water strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Style 3

1. Unplug refrigerator or disconnect power.

2. Remove and discard the black nylon plug from the gray water

tube on the rear of the refrigerator.

3. If the gray water tube supplied with the refrigerator is not long

enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is needed in order to connect the water tubing to an existing household water line. Thread the provided nut onto the coupling on the end of the copper tubing.

NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

A. Refrigerator water tubing B. Nut (provided) C. Bulb D. Coupling (purchased)

E. Ferrule (purchased) F. Nut (purchased)

G. Household water line

Leveling and Door Closing

Your refrigerator has two adjustable front feet — one on the right and one on the left. In most cases, the refrigerator should be steady when both feet are touching the floor. If your refrigerator seems unsteady or if you want the doors to close more easily, adjust the refrigerator’s tilt using the instructions below:

1. Move the refrigerator into its final location. Open both doors

to 90°. Remove the base grille by removing the two screws, then pulling out on the outside corners.

NOTE: The doors must only be opened to 90°. If they are opened all the way, the base grille will not come off.

2. The two leveling feet are located on the brackets on each side

of the product.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including

connections at the valve) that leak.

Complete the Installation

1. Plug into a grounded 3 prong outlet.

2. Wait a few minutes. Check that the compressor is operating

properly and that all lights are working. NOTE: If the refrigerator does not operate, check that the

circuit breaker is not tripped or that the household fuse has not blown.

3. Flush the water system. See “Water and Ice Dispensers” in the

User Instructions or User Guide. NOTE: Allow 24 hours to produce the first batch of ice. Allow

72 hours to completely fill ice container.

IMPORTANT: If construction will continue after refrigerator has been installed, unplug refrigerator or disconnect power.

A. Bottom hinge B. Leveler bracket C. Leveling foot

NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling feet. This makes it easier to make adjustments.

3. Use a ¹⁄₄" open-ended or adjustable wrench to adjust the

leveling feet. Turn the leveling foot to the left to raise that side of the product, or turn it to the right to lower that side of the product.

NOTE: Both leveling feet should be snug against the floor, and the rollers should not touch the floor. This keeps the refrigerator from rolling forward when opening the doors.

4. Open both doors again and check that they close as easily as

you like. If not, tilt the refrigerator slightly more to the rear by turning the leveling feet to the left. It may take several more turns, and you should turn both leveling feet the same amount.

5. Use a bubble level to check the leveling of the refrigerator. NOTE: Whenever you need to move the refrigerator, turn the

leveling feet to the right until they are no longer touching the ground. This will allow the refrigerator to roll more easily.

Door Alignment

Raise

Lower

A refrigerator that is not level from side-to-side may appear to have doors that are not properly aligned. If the doors appear this way, use the instructions in the previous section to check the leveling.

The doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors. If the doors are still not aligned after checking the leveling and loading the refrigerator with food, follow the steps below to adjust the door alignment.

1. If necessary, open both doors to 90° and remove the base

grille.

2. Locate the alignment screw on the bottom hinge of the

refrigerator door.

Installing the Air Filter (on some models)

The filter should be installed behind the vented door, which is located (depending on your model) along either the rear or left interior wall near the top of the refrigerator compartment.

1. Remove the air filter from its packaging.

2. Lift open the vented door.

3. Snap the filter into place.

4. Close the vented door.

A. Alignment screw

3. Use a ⁵⁄₁₆" open-ended or adjustable wrench to turn the screw.

To raise the refrigerator door, turn the screw to the right. To lower the door, turn the screw to the left.

4. Check that the doors are even at the top. If necessary,

continue to turn the alignment screw until the doors are aligned.

5. Open both doors to 90°. Replace the base grille.

Install Air Filter

(on some models)

On some models, your refrigerator's accessory packet includes an air filter, which must be installed prior to use. On some models, the air filter is already installed at the factory.

Installing the Filter Status Indicator (on some models)

The filter comes with a status indicator, which should be activated and installed at the same time the air filter is installed.

1. Place the indicator face-down on a firm, flat surface.

2. Apply pressure to the bubble on the back of the indicator, until

the bubble pops to activate the indicator.

3. Lift open the vented air filter door. On some models, there are

notches behind the door.

4. On models with notches:

■ Slide the indicator down into the notches, facing outward.

NOTE: The indicator will not easily slide into the notches if the rear bubble has not been popped.

■ Close the air filter door, and check that the indicator is

visible through the rectangular hole in the door.

On models without notches:

■ Store the indicator in a visible place you will easily

remember - either inside the refrigerator, or elsewhere in your kitchen or home.

The air filter reduces the buildup of odors. This helps to maintain a cleaner environment inside the refrigerator.

Replacing the Air Filter

CAUTION: IRRITANT

MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS.

Do not mix with cleaning products containing ammonia, bleach or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children.

FIRST AID TREATMENT: Contains potassium permanganate. If swallowed, call a Poison Control Center or doctor immediately. Do not induce vomiting. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.

CAUTION

ITA

Read cautions on back.

ATTENTION

ITA

Lisez des prudences sur le revers.

The disposable air filter should be replaced every 6 months, when the status indicator has completely changed from white to red.

To order a replacement air filter, see “Accessories” in the User Instructions or User Guide.

1. Remove the old air filter by squeezing in on the side tabs.

2. Remove the old status indicator.

3. Install the new air filter and status indicator using the

instructions in the previous sections.

Install Produce Preserver

(on some models)

On some models, your refrigerator's accessory packet includes a Produce Preserver, which should be installed prior to use. On some models, the Produce Preserver is already installed at the factory.

The Produce Preserver absorbs ethylene, allowing the ripening process of many produce items to slow down. As a result, certain produce items will stay fresh longer.

Ethylene production and sensitivity varies depending on the type of fruit or vegetable. To preserve freshness, it is best to separate produce with sensitivity to ethylene from fruits that produce moderate to high amounts of ethylene.

Installing the Produce Preserver (on some models)

The Produce Preserver pouches should be installed in their housing, which is located along an interior side wall of the crisper or convertible drawer.

Sensitivity to

Ethylene

Production

Apples High Very High

Asparagus Med. Very Low

Berries Low Low

Broccoli High Very Low

Cantaloupe Med. High

Carrots Low Very Low

Citrus Fruit Med. Very Low

Grapes Low Very Low

Lettuce High Very Low

Pears High Very High

Spinach High Very Low

NOTE: For best performance, always use two pouches.

1. Remove the Produce Preserver pouches from their packaging.

2. Lift up on the housing in order to remove it from its mounting

tab along the wall.

3. Open the housing by pulling up and out on the back of the top

of the housing.

4. Place both pouches inside the housing, then snap the housing

back together.

5. Place the housing back on the mounting tab along the wall.

Installing the Status Indicator (on some models)

The Produce Preserver comes with a status indicator, which should be activated and installed at the same time the pouch is installed.

1. Place the indicator face-down on a firm, flat surface.

2. Apply pressure to the bubble on the back of the indicator, until

the bubble pops to activate the indicator.

3. Slide open the cap on the Produce Preserver housing.

4. Place the indicator in the top of the housing, facing outward.

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

5. Slide the cap closed, and check that the indicator is visible

through the rectangular hole in the cap. NOTE: The cap will not easily close if the indicator’s rear

bubble has not been popped.

Replacing the Produce Preserver (on some models)

The disposable pouches should be replaced every 6 months, when the status indicator has completely changed from white to red.

To order replacements, see “Accessories” in the User Instructions or User Guide.

1. Remove the old pouches from the Produce Preserver housing.

2. Remove the old status indicator.

3. Install the new pouches and status indicator using the

instructions in the previous sections.

Changing the Water Filter

The water filter status light will help you know when to change your water filter. See “Water Filtration System” in the User Instructions or User Guide.

NOTE: If water flow to your water dispenser or ice maker decreases noticeably, change the filter sooner. The filter should be replaced at least every 6 months, depending on your water quality and usage.

1. Locate the water filter in the top-right corner of the refrigerator

compartment.

2. Lift open the filter cover door. The filter will be released and

then be ejected as the door is opened.

3. When the door is completely open, pull the filter straight out. NOTE: There may be some water in the filter. Some spilling

may occur. Use a towel to wipe up any spills.

4. Take the new filter out of its packaging and remove the cap. Be sure the O-rings are still in place after the cap is removed.

A. Cap B. O-rings

5. With the arrow pointing up, align the new filter with the filter

housing and slide it into place. The filter cover door will automatically begin to close as the new filter is inserted.

6. Close the filter cover door completely in order to snap the filter

into place. You may need to press hard.

7. After changing the filter, reset the filter status light. See “Water

Filtration System” in the User Instructions or User Guide.

8. Flush the water system. See “Water and Ice Dispensers” in the

User Instructions or User Guide.

REFRIGERATOR CARE

Cleaning

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

To Clean Your Refrigerator:

NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

3. Wash stainless steel and painted metal exteriors with a clean

sponge or soft cloth and a mild detergent in warm water.

4. There is no need for routine condenser cleaning in normal

home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.

If you need to clean the condenser:

■ Remove the base grille. See the “Door Removal”

instructions, either in the User Instructions or the Installation Instructions and Owner’s Manual, or in the separate instruction sheet provided with your refrigerator.

■ Use a vacuum cleaner with a soft brush to clean the grille,

the open areas behind the grille and the front surface area of the condenser.

■ Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

IMPORTANT: The light bulbs in both the refrigerator and freezer compartments of your new refrigerator may use LED technology. If the lights do not illuminate when the refrigerator and/or freezer door is opened, call for assistance or service. In the U.S.A., call

1-800-253-1301. In Canada, call 1-800-807-6777.

Light Styles:

The dispenser lights are mini LEDs that cannot be changed. The interior lights vary by model.

■ Some models have mini LEDs that cannot be changed.

■ Some models have full-size LED bulbs that can be

changed. To order replacement LED bulbs, call

1-800-253-1301 (U.S.A.) or 1-800-807-6777 (Canada).

Whirlpool Part Number W10574850A

(2.0 watts)

Whirlpool Part Number W10565137A

(3.6 watts)

Lights

Refrigerator Compartment - Upper Lights

Light Shield Removal:

■ Slide the light shield toward the rear of the refrigerator and

remove it from the light housing.

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with

Whirlpool part number W10574850A (a 2.0 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with

an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Light Shield Reinstallation:

■ Align the light shield in the grooves at the bottom edge of the

light housing, then slide it forward until it snaps into place.

NOTE: Some LED replacement bulbs are not recommended for wet/damp environments. The refrigerator and freezer compartments are considered to be wet/damp environments. If using a brand of LED bulb other than the recommended Whirlpool LED bulb, read and follow all instructions on the replacement bulb’s packaging before installing it.

■ Some models have incandescent 40-watt bulbs that can

be changed.

NOTE: Not all replacement bulbs will fit your refrigerator. Do not use an incandescent bulb in excess of 40 watts.

To Change a Light Bulb:

1. Unplug refrigerator or disconnect power.

2. Remove the light shield, as explained in the following

sections. NOTE: To clean the light shield, wash it with warm water and

liquid detergent. Before reinstalling, thoroughly rinse and dry the shield.

3. Replace the burned-out light bulb, as explained in the

following sections.

4. Reinstall the light shield, as explained in the following

sections.

5. Plug in refrigerator or reconnect power.

Refrigerator Compartment - Lower Lights

Light Shield Removal:

■ Slide the light shield to the right to remove the left end from

the wall slots, then pull the right end out of its wall slots.

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with

Whirlpool part number W10565137A (a 3.6 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with

an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Light Shield Reinstallation:

■ Place the right end of the light shield into the wall slots, then

snap the left end into its wall slots.

Freezer Compartment - Upper Light

Light Shield Removal:

■ Gently squeeze the front and the bottom-rear edge of the light

shield to release the tabs from the wall slots, then pull the light shield forward.

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with

Whirlpool part number W10565137A (a 3.6 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with

an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Light Shield Reinstallation:

■ Align the light shield in its proper position, and snap the tabs

into the wall slots.

Freezer Compartment - Lower Light

Light Shield Removal:

■ Slide the light shield to the left to remove the right end from

the wall slots, then pull the left end out of its wall slots.

Replacement Bulb:

■ If the burned-out light is a full-size LED bulb, replace it with

Whirlpool part number W10565137A (a 3.6 watt LED bulb).

■ If the burned-out light is an incandescent bulb, replace it with

an incandescent appliance bulb of the same size, shape and wattage (40-watt maximum).

Light Shield Reinstallation:

■ Place the left end of the light shield into the wall slots, then

snap the right end into its wall slots.

Vacation and Moving Care

Vacations

If You Choose to Leave Refrigerator On While You Are Away:

1. Use up any perishables and freeze other items.

2. If your refrigerator has an automatic ice maker and is

connected to the household water supply, turn off the water supply to the refrigerator. Property damage can occur if the water supply is not turned off.

3. If you have an automatic ice maker, turn off the ice maker. NOTE: Depending on your model, raise the wire shutoff arm to

OFF (up) position or press the switch to OFF (right).

4. Empty the ice bin.

If You Choose to Turn Refrigerator Off Before You Leave:

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ When the last load of ice drops, raise the wire shutoff arm

to the OFF (up) position or move the switch to the OFF (right) setting.

3. Depending on the model, turn the Refrigerator Control to OFF or turn cooling off. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

4. Clean, wipe, and dry thoroughly.

5. Tape rubber or wood blocks to the tops of both doors to prop

them open far enough for air to get in. This stops odor and mold from building up.

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ Disconnect the water line from the back of the refrigerator.

■ When the last load of ice drops, raise the wire shutoff arm

to the OFF (up) position or move the switch to the OFF (right) setting.

2. Remove all food from the refrigerator and pack all frozen food in dry ice.

3. Empty the ice bin.

4. Depending on the model, turn the Refrigerator Control to OFF

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

or turn cooling off. See “Using the Controls” in the User Instructions, User Guide, or Use & Care Guide.

5. Unplug refrigerator.

6. Clean, wipe, and dry thoroughly.

7. Take out all removable parts, wrap them well, and tape them

together so they don’t shift and rattle during the move.

PROBLEM SOLVER

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.

8. Depending on the model, raise the front of the refrigerator so it

rolls more easily OR screw in the leveling legs so they don't scrape the floor. See “Adjust the Doors” or “Door Removal, Leveling and Alignment.”

9. Tape the doors closed and tape the power cord to the back of

the refrigerator.

When you get to your new home, put everything back and refer to the Installation Instructions for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

GENERAL OPERATION Possible Causes and/or Recommended Solutions

Refrigerator will not operate

Motor seems to run too much

■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet.

Do not use an extension cord.

■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.

■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit

breaker. If the problem continues, contact a licensed electrician.

■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on.

See “Using the Controls” in the User Instructions or User Guide.

■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool

completely. NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either

compartment (refrigerator or freezer) more quickly.

■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than

you’re used to, because the compressor and fans operate at lower speeds that are more energy-efficient. This is normal.

NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or if a door has been left open.

GENERAL OPERATION Possible Causes and/or Recommended Solutions

Refrigerator seems noisy The compressor in your new refrigerator regulates temperature more efficiently and uses less energy

than older models. During various stages of operation, you may hear normal operating sounds that are unfamiliar.

The following noises are normal:

■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice

maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn off the ice maker.

■ Cracking/Crashing - Heard when ice is ejected from the ice maker mold.

■ Popping - Heard when the inside walls contract/expand, especially during initial cooldown.

■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during

normal operation.

■ Rattling - Heard when water passes through the water line, or due to the flow of refrigerant.

Rattling may also come from items placed on top of the refrigerator.

■ Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into

the drain pan.

■ Sizzling - Heard when water drips onto the heater during the defrost cycle.

Temperature is too warm

■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool

completely. NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either

compartment (refrigerator or freezer) more quickly.

■ Doors are opened often or not closed completely - This allows warm air to enter the

refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.

■ Air vents are blocked - Remove items that are immediately in front of the vents.

■ Large amount of warm food recently added - Allow several hours for the refrigerator to return

to its normal temperature.

■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder

setting. Check the temperature again in 24 hours.

Temperature is too cold

■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a

warmer setting. Check the temperature again in 24 hours.

■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer

enters the refrigerator compartment through vents near the top refrigerator shelf. As a result, the top shelf can be slightly colder than lower shelves.

■ Air vents are blocked - Remove items that are immediately in front of the vents.

Interior moisture buildup NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.

■ Room is humid - A humid environment contributes to moisture buildup. Use the refrigerator only

in an indoor location, with as little humidity as possible.

■ Doors are opened often or not closed completely - This allows humid air to enter the

refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are properly sealed.

Interior lights do not work

■ Doors have been open for an extended period of time - Close the doors to reset the lights.

■ Light bulb is loose in the socket or has burned out - On models with incandescent or full-size

LED interior light bulbs, tighten or replace the bulb. See “Lights.”

NOTE: On models with mini LED lights, call for assistance or service if the interior lights do not illuminate when either door is opened. See the Warranty in the User Instructions or User Guide for contact information.

Dispenser lights do not work (on some models)

■ Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light will

turn on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on continuously, select a different setting. See “Water and Ice Dispensers” in the User Instructions or User Guide.

■ Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light is set

to AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See “Water and Ice Dispensers” in the User Instructions or User Guide.

NOTE: On models with mini LED lights, call for assistance or service if the dispenser lights do not operate correctly. See the Warranty in the User Instructions or User Guide for contact information.

DOORS AND LEVELING Possible Causes and/or Recommended Solutions

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

WARNING

Doors are difficult to open ■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm

water. Rinse and dry with a soft cloth.

Doors will not close completely

■ Door is blocked open - Move food packages away from the door. Make sure all bins and

shelves are in their correct positions. Make sure all packaging materials have been removed.

Doors appear to be uneven ■ Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door

alignment instructions.

Refrigerator rocks and is not stable

■ Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the

leveling feet until they touch the floor. See the leveling and door alignment instructions.

ICE AND WATER Possible Causes and/or Recommended Solutions

Ice maker is not producing ice, not producing enough ice, or producing small/hollow ice

■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully

turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is fully open.

■ Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice

production, small ice cubes, and/or hollow or irregularly-shaped ice. Straighten the water line.

■ Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and Storage Bin” in the User

Instructions or User Guide.

■ New installation - After connecting the refrigerator to a water source, flush the water system.

(See “Water and Ice Dispensers” in the User Instructions or User Guide.) Wait 24 hours for ice production to begin. Wait 72 hours for full ice production. Discard the first three batches of ice produced.

■ Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce

more ice.

■ Ice is jammed in the ice maker ejector arm - Remove ice from the ejector arm using a plastic utensil.

■ Inadequate water pressure - Verify that the household has adequate water pressure. See “Water

Supply Requirements.”

■ Water filter is installed incorrectly - Make sure the filter is properly installed. See “Water Filtration

System” in the User Instructions or User Guide.

■ A reverse osmosis water filtration system is connected to your cold water supply - This can

decrease water pressure. See “Water Supply Requirements.”

NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.

ICE AND WATER Possible Causes and/or Recommended Solutions

Ice dispenser will not operate properly

Ice or water has an off-taste, odor, or gray color

■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the

freezer door must be closed in order to operate the dispenser.)

■ New installation - After connecting the refrigerator to a water source, flush the water system.

■ Ice maker is not turned on, or ice bin is not installed correctly - Turn on the ice maker and make sure

the ice storage bin is firmly in position. See “Ice Maker and Storage Bin” in the User Instructions or User Guide.

■ Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice delivery

chute - Remove or separate the clogged ice, using a plastic utensil if necessary. Clean the ice delivery chute and the bottom of the ice storage bin using a warm damp cloth, then dry both thoroughly. To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and the delivery chute every 2 weeks.

■ Wrong ice has been added to the storage bin - Use only ice cubes produced by the current ice maker.

■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers” in the User Instructions or

User Guide.

■ Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the door,

temporarily switch from crushed ice to cubed ice to clear the jam.

■ Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing. Wait a few

minutes for the dispenser to reset, then resume dispensing. Take large amounts of ice directly from the ice bin, not through the dispenser.

■ Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home

affects the flow from the dispenser. See “Water Supply Requirements.”

■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water

Filtration System” in the User Instructions or User Guide.

■ New plumbing connections - New plumbing connections can result in off-flavored or discolored ice or

water. This problem should go away over time.

■ Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker to

produce new ice.

■ Odor has transferred from food - Use airtight moisture-proof packaging to store food.

■ Use of non-recommended water supply line - Odors and tastes can transfer from certain materials

used in non-recommended water supply lines. Use only a recommended water supply line. See “Water Supply Requirements.”

■ There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to

remove the minerals.

■ Water filter was recently installed or replaced - Gray or dark discoloration in ice or water indicates

that the water filtration system needs additional flushing. See “Water and Ice Dispensers” in the User Instructions or User Guide.

Water dispenser will not operate properly

■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the

freezer door must be closed in order to operate the dispenser.)

■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not

turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is fully open.

■ Kink in the water source line - A kink in the water line can reduce water flow to the dispenser.

Straighten the water line.

■ Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home

affects the flow from the dispenser. See “Water Supply Requirements.”

■ New installation - After connecting the refrigerator to a water source, flush the water system.

See “Water and Ice Dispensers” in the User Instructions or User Guide.

■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers” in the User Instructions or

User Guide.

■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water

Filtration System” in the User Instructions or User Guide.

■ A reverse osmosis water filtration system is connected to your cold water supply - This can

decrease water pressure. See “Water Supply Requirements.”

NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.

ICE AND WATER Possible Causes and/or Recommended Solutions

Water is leaking or dripping from the dispenser

Water is leaking from the back of the refrigerator

Water from the dispenser is not cool enough (on some models)

NOTE: After dispensing, a few additional drops of water are normal.

■ Glass was not held under the dispenser long enough - Hold the glass under the dispenser for

2 to 3 seconds after releasing the dispenser pad/lever.

■ New installation, or water filter was recently installed or replaced - Air in the water lines causes the

water dispenser to drip. Flush the water system to remove the air in the water lines. See “Water and Ice Dispensers” in the User Instructions or User Guide.

■ Residual ice in the dispenser chute is melting - Make sure the ice chute is free of ice shavings or

pieces.

■ Water line connections are not fully tightened - Make sure all connections are firmly tightened. See

“Connect Water Supply.”

NOTE: Water from the dispenser is chilled to 50°F (10°C).

■ New installation - Allow 24 hours after installation for the water supply to cool completely.

■ Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool

completely.

■ Water has not been recently dispensed - The first glass of water may not be cool. Discard the first

glass of water dispensed.

■ Refrigerator is not connected to a cold water pipe - Make sure the refrigerator is connected to a cold

water pipe. See “Water Supply Requirements.”

WATER FILTER CERTIFICATIONS

PERFORMANCE DATA SHEET

†

††

Class I particle size: >0.5 to <1 um Test requirement is at least 100,000 particles/mL of AC Fine Test Dust. Based on the use of Cryptosporidium parvum oocysts Fibers greater than 10 um in length

® NSF is a registered trademark of NSF International.

Water Filtration System

Model P5WB2L/P4RFWB Capacity 200 Gallons (757 Liters)

System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor, and Particulate Class I*; and against NSF/ANSI Standard 53 for the reduction of Live Cysts, Asbestos, Lead, Lindane, Toxaphene, Atrazine, and 2,4 - D.

This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.

Substance Reduction Aesthetic Effects

Chlorine Taste/Odor Particulate Class I

Contaminant Reduction

Live Cysts Asbestos 99% 87 MFL 10 Lead: @ pH 6.5

Lead: @ pH 8.5 Lindane 0.0002 mg/L 0.0019 mg/L 0.002 mg/L ± 10% 0.00002 mg/L 98.9 99 Toxaphene 0.003 mg/L 0.014 mg/L 0.015 mg/L ± 10% 0.001 mg/L 93 93 Atrazine 0.003 mg/L 0.0094 mg/L 0.009 mg/L ± 10% 0.0005 mg/L 94.5 94.7 2,4 - D 0.07 mg/L 0.220 mg/L 0.210 mg/L ± 10% 0.028 mg/L 87.5 96.1

†

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).

NSF Reduction Requirements

50% reduction 85% reduction

NSF Reduction Requirements

99.95% 160,000/L 50,000/L min. 54/L

0.010 mg/L

Average Influent

2.0 mg/L 7,300,000 #/mL

Average Influent

0.160 mg/L

0.140 mg/L

Influent Challenge Concentration

2.0 mg/L ± 10% At least 10,000 particles/mL

Influent Challenge Concentration

to 108 fibers/L

0.15 mg/L ± 10%

††

Maximum Effluent

0.20 mg/L 75,000 #/mL

Maximum Effluent

0.17 MFL 99 99

0.001 mg/L

0.005 mg/L

Minimum % Reduction

Minimum %

†

Reduction

99.97 99.99

99.4

98.6

Average % Reduction

97.2

99.4

Average % Reduction

99.4

98.6

■ It is important that operational, maintenance, and filter

replacement requirements be carried out for the product to perform as advertised. Property damage can occur if all instructions are not followed.

■ Use replacement filter P4RFWB, part #W10295370A.

2014 suggested retail price of $39.99 U.S.A./$49.99 Canada. Prices are subject to change without notice.

Style 1 – When the water filter status display changes from “GOOD” to “ORDER,” order a new filter. When the filter indicator reads “REPLACE,” it is recommended that you replace the filter.

Style 2 – When the filter indicator changes from green to yellow, order a new filter. When the indicator changes from yellow to red, it is recommended that you replace the filter.

Style 3 – When the filter indicator reads 10%, order a new filter. When the indicator reads 0%, it is recommended that you replace the filter.

Style 4 – Press FILTER to check the status of your water filter. If the filter indicator light is yellow, order a new filter. If the filter indicator light is red, it is recommended that you replace the filter.

■ After changing the water filter, flush the water system. See

“Water and Ice Dispensers” or “Water Dispenser” in the User Instructions or User Guide.

■ These contaminants are not necessarily in your water supply.

While testing was performed under standard laboratory conditions, actual performance may vary.

■ The product is for cold water use only.

■ The water system must be installed in compliance with state

and local laws and regulations.

■ Do not use with water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

■ Refer to the “Warranty” section (in the User Instructions or

User Guide) for the Manufacturer’s name, address and telephone number.

■ Refer to the “Warranty” section (in the User Instructions or

User Guide) for the Manufacturer’s limited warranty.

Application Guidelines/Water Supply Parameters

Water Supply Water Pressure Water Temperature Service Flow Rate

City or Well 30 - 120 psi (207 - 827 kPa) 33° - 100°F (0.6° - 37.8°C)

0.5 gpm (1.9 Lpm) @ 60 psi

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