Whirlpool WRF954CIHZ02 Owner’s Manual

Download

FRENCH DOOR REFRIGERATOR

Use & Care Guide

For questions about features, operation/performance,

parts or service, call: 1-800-253-1301

In Canada, call for assistance 1-800-807-6777

or visit our website at

www.whirlpool.com or www.whirlpool.ca

RÉFRIGÉRATEUR À DOUBLE PORTE

Guide de l’utilisateur

Pour des questions à propos des caractéristiques, du fonctionnement/rendement,

des pièces ou du service, composer le : 1-800-253-1301

Au Canada, pour assistance composez le 1-800-807-6777

ou visitez notre site Web au

www.whirlpool.ca

W11307651A

Table of Contents/Table des matières....2

Table of Contents

REFRIGERATOR SAFETY ..............................................................3

PARTS AND FEATURES

What’s New Behind the Doors?

GETTING STARTED

Installation Checklist Water Filter Installation Door Alignment Energy Saver Mode and Normal Operating Sounds

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator Location Requirements Remove and Replace Refrigerator Doors Remove and Replace Freezer Drawer Fronts Electrical Requirements Water Supply Requirements Connect the Water Supply Handle Installation and Removal Refrigerator Leveling and Door Closing

FILTERS AND ACCESSORIES

Water Filtration System

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Table des matières

SÉCURITÉ DU RÉFRIGÉRATEUR...............................................43

PIÈCES ET CARACTÉRISTIQUES

Quoi de neuf en coulisse?

MISE EN PLACE

Liste de vérication pour l’installation........................................46

Installation du ltre à eau Alignement des portes Mode de consommation réduite d’énergie et bruits

de fonctionnement normaux

INSTRUCTIONS D’INSTALLATION

Déballage du réfrigérateur..........................................................48

Exigences d’emplacement Retrait et réinstallation des portes du réfrigérateur Retrait et remplacement de l’avant du tiroir de congélation Spécications électriques Installation et retrait des poignées

Nivellement du réfrigérateur et fermeture de la porte................57

FILTRES ET ACCESSOIRES

Système de ltration d’eau

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Install FreshFlow™ Air Filter Install Produce Preserver Accessories

REFRIGERATOR USE

Opening and Closing Doors Using the Controls External Dispenser Controls Lighting the Refrigerator Water and Ice Dispensers Ice Maker and Storage Bin Shelves, Bins, and Drawers Freezer Drawers Audio Reference

REFRIGERATOR CARE

Cleaning Lights Vacation and Moving Care

TROUBLESHOOTING PERFORMANCE DATA SHEET WARRANTY

Installation du ltre à air FreshFlow™ Installation du conservateur de produits frais Accessoires

UTILISATION DU RÉFRIGÉRATEUR

Ouverture et fermeture des portes Utilisation des commandes Commandes de distributeur externe Éclairage du réfrigérateur Distributeurs d’eau et de glaçons Machine à glaçons et bac d’entreposage Tablettes, balconnets et tiroirs Tiroirs du congélateur Référence audio

ENTRETIEN DU RÉFRIGÉRATEUR

Nettoyage

DÉPANNAGE

FICHE DE DONNÉES RELATIVES AU RENDEMENT................81

GARANTIE

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REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■ Plug into a grounded (earthed) outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

Replace all parts and panels before operating.

■

Remove doors from your old refrigerator.

■

Use nonflammable cleaner.

■

Do not store or use petrol, flammable liquids or gas in the

■

vicinity of this or other electrical appliances. The fumes can

cause fires or explosions.

■ Do not store explosive substances such as aerosol cans

with a flammable propellant in this refrigerator.

■ Do not use or place electrical devices inside the refrigerator

compartments if they are not of the type expressly

authorized by the manufacture.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

follow instructions.

You

can be killed or seriously injured if you don't

instructions.

■ A qualified service technician must install the water line and

ice maker.

■ Connect to a potable water supply only.

■ Use a sturdy glass when dispensing ice (on some models).

■ This appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental

capabilities, or lack of experience and knowledge, unless

they have been given supervision or instruction concerning

use of the appliance by a person responsible for their safety.

■ Children should be supervised to ensure that they do not

play with the appliance.

■ To avoid the risk of children becoming trapped and

suffocating, do not allow them to play or hide inside the

refrigerator.

■ If the power supply cord is damaged, it must be replaced by

the manufacturer or its service agent or a similarly qualified

person.

SAVE THESE INSTRUCTIONS

Proper Disposal of

Your Old Refrigerator

WARNING

Suffocation Hazard

Remove doors from your old refrigerator.

Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not

problems of the past. Junked or abandoned refrigerators are still dangerous—even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

PARTS AND FEATURES

Important information to know about disposal of refrigerants:

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

In-Door-Ice ice storage

Temperature Control UI

Air filter

Water filter

Removable bin

Infinity slide shelf

Dual gallon storage

Platter pocket

Auto humidity crispers

Temperaturecontrolled pantry drawer

What’s New Behind the Doors?

Your Whirlpool® French door refrigerator comes equipped with various

innovative storage and energy-efcient features.

Energy and Normal Operating Sounds

Your new French door bottom-mount refrigerator has been designed with a linear compressor to optimize energy efciency and better regulate temperatures to match cooling demand. You may notice that it operates differently than your previously owned refrigerator. This allows the refrigerator to respond at variable speeds and optimize cooling needs by avoiding abrupt start/stop cycles.

In-Door-Ice® Ice Dispensing System

The ice maker and ice storage bin are located in the door for easy access to ltered ice while freeing up valuable shelf space inside and adding additional door bins for more usable space.

Dual Evaporator

The refrigerator and freezer compartments have separate evaporators to provide fresh food and frozen food with optimal storage climates: cool and humid in the fresh food compartment, cold and dry in the freezer with no mixing of air between the compartments. This reduces the transfer of food odors and tastes from refrigerator to freezer and allows freezer air to remain dry to control frost and reduce freezer burn.

Air Filter

An air lter is 15 times more powerful than baking soda at reducing common food odors inside the refrigerator. Replace your air lter every 6 months for maximum odor reduction.

Water Dispenser with Measured Fill

The Measured Fill feature allows you to dispense a desired amount of ltered water in handy increments like 8, 16, or 24 oz.

Water Dispenser with Favorite Fill

The Favorite Fill feature allows you to save 2 custom presets that can be programmed for favorite items that are frequently lled like a coffee pot or a water bottle.

Innity Slide Shelf

Your new Innity slide shelf or shelves (on some models) is designed to maximize accessibility to items of all shapes and sizes. Small items t perfectly around the shelf perimeter and remain accessible, while tall items nestle perfectly in the center when the glass is pushed back. And, with the Innity slide shelf, you don’t lose an entire half shelf to tall item storage—just push the portion back as far as you need to accommodate your tall items—innite adjustability.

Platter Pocket

This full-width slide-out shelf tucked between the crispers and the lowest shelf is perfect for leftover family-sized casserole dishes, pizza boxes, and large party platters.

Electronic Temperature-Controlled Pantry Drawers

These drawers provide precise, independent temperature control with 4 specialized settings for maximum exibility.

LED Lighting

There is bright white LED strip lighting for maximum illumination. LED lights do not require replacement.

Door Ajar Alarm

A helpful alarm sounds when the refrigerator door or freezer drawer is left ajar.

Power Outage Indicator

If the power should go out while you are away from home, this indicator will let you know that the refrigerator has been without power.

To view videos on door removal/

replacement, door adjustment, water

filter installation, air filter installation,

shelf adjustment or removal, scan

the code to the left with your mobile

device.

GETTING STARTED

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Installation Checklist

✔ Electrical Power

■ Plug refrigerator into a grounded 3 prong outlet.

✔ Doors

■ If doors need to be removed during installation, see the

“Remove and Replace Doors” in the instructions.

■ Check that handles are secure and installed according to the

instructions.

■ Doors seal completely.

■ Refrigerator is level. (Remove base grille and adjust leveling

feet so they are snug against the oor.)

■ Doors are even across the top. (Use door alignment feature

if necessary.)

■ Base grille is properly attached to the refrigerator.

✔ Ice and Water System (on some models)

■ Connect refrigerator to a cold water supply with 35-120 psi

water pressure, as specied in the instructions.

■ Make sure the household water supply is connected and

turned on.

■ Check that the water supply line behind refrigerator is

not kinked.

■ Only use recommended water supply tubing, copper, or PEX,

as specied in the instructions.

■ Install water lter according to the instructions.

■ Flush water system with 3 gallons (11.4 L) of water, as

specied in the instructions.

■ Check for water leaks at all connections.

■ Turn on ice maker if refrigerator is connected to water supply.

(If not connected to water supply, turn off ice maker.)

✔ Final Checks

■ Install air lter according to instructions in corresponding

packaging.

■ Remove all shipping material.

■ Set temperature controls to the recommended setting.

■ Save instructions and other literature.

■ Send in Registration Card or register your product online.

Water Filter Installation

■ Locate the water lter compartment in the lower left-hand

side of the refrigerator compartment. Push on the right side of the lter door to open.

■ Align the arrow on the water lter cap with the cutout notch

in the lter housing and insert lter.

■ Once the lter is inserted, turn the lter clockwise 90°

(1/4 turn) until it locks into the housing.

■ Push water lter door closed to latch.

■ Flush 3 gallons (11.4 L) of water through the water system to

clear air from the water line and to keep the dispenser from dripping and/or avoiding decreased dispenser ow.

NOTE: If the lter is not installed correctly, water may dispense at a lower ow rate and there will be slower ice production. Improper lter installation may also cause the water lter housing to leak.

Door Alignment

Tools Required

Depending on the width of the door opening, the following tools may be required to remove, replace, and align the refrigerator doors.

Tools Needed:

■ 1/4" hex nut driver – base grille, freezer drawer screws, and

brake/leveling feet

Tools Provided:

■ 1/8" hex key – handle setscrews and door alignment

Door Alignment Tool Instructions

Features:

■ Creates an even horizontal gap

between the refrigerator doors.

■ Solves door alignment issues during

installation and improves door seal.

Align Refrigerator Doors

✔ If doors are uneven:

■ Ensure the refrigerator is level.

■ Keeping both refrigerator doors closed, pull out the freezer

drawer. Locate the bottom hinge pin of the right-hand refrigerator door. The alignment screw is inside the bottom hinge pin.

■ Insert the short end of the 1/8" hex key (packed with the

Door Handle Installation Instructions) into the bottom hinge pin until it is fully engaged in the alignment screw. To raise the refrigerator door, turn the hex key to the right.

To lower the door, turn the hex key to the left.

■ Continue to turn the alignment screw until the tops of the

doors are aligned.

Shelf Height Adjustment

Shelf height can be adjusted by changing the adjustable shelf mounts between their vertical and horizontal positions.

■ Carefully lift the shelf off the shelf mounts and turn the ipper

to the desired orientation.

■ Repeat for remaining shelf mounts.

■ Ensure the shelf is properly seated on the shelf mounts.

Energy Saver Mode and

Normal Operating Sounds

Your new French door bottom mount refrigerator has been designed to optimize energy efciency and better regulate temperatures to match cooling demand.

You may notice that it operates differently from your previously owned refrigerator.

It is normal for the high-efciency compressor to run for extended periods of time at varying speeds in order to consume only the energy necessary for optimum efciency.

In addition, during various stages of the cooling cycle, you may hear normal operating sounds that are unfamiliar to you.

Energy Saver Mode

A selectable feature that turns off the heaters around the refrigerator doors and dispenser. When this feature is enabled, condensation may form on the front of the refrigerator cabinet, gasket, or on top of the freezer drawer. Savings may vary based on the relative humidity of the environment.

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

Refrigerator Delivery

■ A minimum door opening of 33" (838 mm) is required. If

door opening is 36" (914 mm) or less, then removal of doors, drawer, and hinges is required.

■ Cart the refrigerator from the side for all door openings.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.

Remove the Packaging

■ Remove tape and glue residue from surfaces before turning

on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your ngers. Wipe with warm water and dry.

■ Do not use sharp instruments, rubbing alcohol, ammable

uids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.

■ Dispose of/recycle all packaging materials.

Clean Before Using

Location Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

IMPORTANT: This appliances is intended to be used in household and similar applications such as:

■ Staff kitchen areas in shops, ofce and other working

environments,

■ Farm houses and by clients in hotels, motels and other

residential type environments,

■ Bed and breakfast type environments,

■ Catering and similar non-retail applications.

To ensure proper ventilation for your refrigerator, allow for a minimum 1/2" (1.25 cm) of space on each side and at the top. Allow for a minimum 1" (2.54 cm) space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a xed wall, leave a 3³⁄ space between the refrigerator and wall to allow the door to swing open.

NOTE: This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source such as an oven or radiator.

" (9.5 cm) minimum

After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in the “Refrigerator Care” section.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

1/2" (1.25 cm)

3³⁄4" (9.5 cm)

Remove and Replace Refrigerator Doors

NOTE: Measure the width of your house door opening to see whether or not you need to remove the refrigerator doors to move the

refrigerator into your home. If refrigerator door removal is necessary, see the following instructions. IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator

control off. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors. Gather the required tools and read all instructions before removing doors. TOOLS NEEDED: TORX T25

†

screwdriver and a #2 Phillips screwdriver

WARNING

Electrical Shock Hazard

Disconnect power before removing doors.

Failure to do so can result in death or electrical shock.

Water Dispenser

Tubing Connection

A. Outer ring

Wiring Plug

Top Right Hinge

A. TORX T25 screws B. Hinge cover screw C. Top hinge cover D. Top hinge

Door at 90° Angle

to Cabinet

Top Left Hinge

A. TORX T25 screws B. Ground wire (Do not remove.) C. Do not remove screws.

†TORX and T25 are trademarks of Acument Intellectual Properties, LLC.

90°

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

Bottom Door Hinge

For your convenience, the refrigerator doors have bottom hinges with door closers. These closers allow the doors to swing fully closed with just a gentle push.

IMPORTANT: So that the closers feature will operate properly, the doors must be removed only when open to a 90° angle to the front of the cabinet. If 1 or both doors were not at a 90° angle when removed, the bottom door hinge must be reset.

3. Insert the bottom hinge and bushing into the corresponding

slot in the bottom of the door.

NOTE: Make sure that the base of the hinge is parallel to the bottom of the door.

A. Hinge base parallel to the bottom edge of the door

4. Turn the hinge until the hinge base is at a 90° angle to the

bottom edge of the door.

90°

Reset the Door Hinge

1. Lift the door from the bottom hinge pin, and place it on a

at surface.

2. Using a TORX T25 screwdriver, remove the bottom hinge with

the bushing from the cabinet.

90°

A. Hinge base turned to a 90° angle with the bottom edge of the door

5. Remove the hinge from the door. Using a TORX T25

screwdriver, reattach the bottom hinge to the refrigerator cabinet.

The hinge is now reset and prepared for the door to be

replaced. See “Replace Refrigerator Doors” later in this section.

A. Bushing B. Hinge base

Remove Refrigerator Doors

WARNING

Electrical Shock Hazard

Disconnect power before removing doors.

Failure to do so can result in death or electrical shock.

Remove Right-Hand Door

1. Unplug refrigerator or disconnect power.

2. Keep the refrigerator doors closed until you are ready to lift

them free from the cabinet.

NOTE: Provide additional support for the refrigerator door while the hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.

Using a Phillips screwdriver, remove the cover from the

top hinge.

Using the TORX T25 screwdriver, remove the 2 screws from

the top hinge and set aside.

Excessive Weight Hazard

Use two or more people to lift the refrigerator door.

Failure to do so can result in back or other injury.

5. Open the door until it is at a 90° angle to the front of the

cabinet.

Lift the refrigerator door from the bottom hinge pin. The top

hinge will come away with the door.

Remove Left-Hand Door

IMPORTANT: The tubing and wiring for the water dispenser run

through the left-hand door hinge, so they must be disconnected before removing the door.

Using a at-blade screwdriver, remove the cover from the top

hinge.

A. Top hinge cover screw B. Top hinge cover

2. Disconnect the water dispenser tubing located on top of the

door hinge. Firmly pull up on the clasp. Then, pull the tubing out of the fitting.

NOTE: The water dispenser tubing remains attached to the left-hand refrigerator door.

C. TORX T25 screws D. Top hinge

Disconnect the wiring plug located on top of the door hinge.

■ Grasp each side of the wiring plug. With your left thumb,

press down to release the catch and pull the sections of the plug apart.

NOTE: Do not remove the green ground wire. It should remain attached to the door hinge.

4. Using the TORX T25 screwdriver, remove the 2 internal

screws from the top hinge and set aside.

NOTE:

Provide additional support for the refrigerator door while the hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.

5. Lift the refrigerator door from the bottom hinge pin. The top

hinge will come away with the door.

NOTE: It may not be necessary to remove the bottom hinges and brake feet assemblies to move the refrigerator through a doorway.

■ Only if necessary, use a TORX T25 screwdriver to remove

the bottom hinges and brake feet screws.

Replace Right-Hand Refrigerator Door

Set the right-hand door onto the bottom hinge pin.

2. Insert the top hinge pin into the open hole in the top

of the refrigerator door.

Using the 3 TORX T25 screws, fasten the hinge

to the cabinet. Do not tighten the screws completely.

Replace Left-Hand Refrigerator Door

IMPORTANT: Do not intertwine the water tubing and wiring

bundles when reconnecting them.

Set the left-hand door onto the bottom hinge pin.

2. Using the 3 TORX T25 screws, fasten the hinge to the

cabinet. Do not tighten the screws completely.

Reconnect the water dispenser tubing.

Insert the tubing rmly into the tting until it stops. Close the

clasp around the tubing. The clasp snaps into place between the tting and the collar. Connect blue female side with blue male side and clasp. Repeat with gray female and gray male side.

Reconnect the electrical wiring.

A. TORX T25 screws B. Ground wire (Do not remove.)

■ Push together the 2 sections of the wiring plug.

Final Steps

1. Completely tighten the 6 internal TORX T25 screws (3 on the

right-hand door hinge and 3 on the left-hand door hinge).

2. Replace both top hinge covers.

Remove and Replace

Freezer Drawer Fronts

Freezer Drawer

3. Tighten the 2 screws at the top of the drawer front (1 on the

left-hand side and 1 on the right-hand side) and install the 2 screws on the bottom.

Final Steps

Remove Drawer Front

Open the freezer drawer to its full extension.

2. Loosen the 2 top screws that fasten the drawer front to the

drawer glides. The 2 screws (1 on the left-hand side and 1 on the right-hand side) are located inside the drawer front.

Remove the 2 screws at the bottom, inside the drawer front

that fasten the drawer front to the drawer glides.

Lift up on the drawer front to release the screws from the

drawer glide bracket slot.

A. Drawer glide bracket slots

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

1. Plug into a grounded 3 prong outlet.

2. Reset the controls. See the “Using the Controls” section.

3. Return all removable parts and food to the drawers.

Replace Drawer Front

1. Pull out the freezer drawer glides to their full extension.

2. Holding the drawer front by its sides, align the top screws,

located at the bottom inside the drawer front, with the drawer glide bracket slots.

NOTE: It helps if 1 person holds the drawer glides steady while another person aligns the drawer front and inserts the studs into the slots.

A. Drawer front screw

Electrical Requirements

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your refrigerator into its nal location, it is important to make sure you have the proper electrical connection.

If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualied person. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

Recommended Grounding Method

A 115 V, 60 Hz, AC only 15 or 20 A fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator and approved accessories be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

IMPORTANT: If this product is connected to a GFCI (Ground Fault Circuit Interrupter) protected outlet, nuisance tripping of the power supply may occur, resulting in loss of cooling. Food quality and avor may be affected. If nuisance tripping has occurred, and if the condition of the food appears poor, dispose of the food.

NOTE: Before performing any type of installation or cleaning, turn off cooling, and then disconnect the refrigerator from the electrical source. When you have nished, reconnect the refrigerator to the electrical source and turn on cooling. See the “Using the Controls” section.

Water Supply Requirements

A cold water supply with water pressure between 35 and 120 psi (241 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualied plumber.

NOTE: If the water pressure is less than what is required, the ow of water from the water dispenser could decrease or ice cubes could be hollow or irregular shaped.

Reverse Osmosis Water Supply IMPORTANT: The pressure of the water supply coming out

of a reverse osmosis system and supplying the water inlet valve of the refrigerator needs to be between 35 and 120 psi (241 and 827 kPa).

If a reverse osmosis water ltration system is connected to your home cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

■ Check to see whether the sediment lter in the reverse

osmosis system is blocked. Replace the lter if necessary.

■ Allow the storage tank on the reverse osmosis system to rell

after heavy use. The tank capacity could be too small to keep up with the requirements of the refrigerator.

Faucet-mounted reverse osmosis systems are

NOTE:

not recommended.

■ If your refrigerator has a water lter, it may further reduce

the water pressure when used in conjunction with a reverse osmosis system. Remove the water lter. See the “Water Filtration System” section.

If you have questions about your water pressure, call a licensed, qualied plumber.

Connect the Water Supply

Read all directions before you begin.

IMPORTANT:

■ Connect to potable water supply only.

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

■ Plumbing must be installed in accordance with the

International Plumbing Code and any local codes and ordinances.

■ Copper and PEX tubing connections from the household

water line to the refrigerator are acceptable and will help avoid off-taste or odor in your ice or water. Check for leaks.

If PEX tubing is used instead of copper, we recommend the following part numbers: W10505928RP (7 ft [2.14 m] jacketed PEX), 8212547RP (5 ft [1.52 m] PEX), or W10267701RP (25 ft [7.62 m] PEX).

■ Install tubing only in areas where temperatures will remain

above freezing.

Tools Needed:

Gather the required tools and parts before starting installation.

■ Flat-blade screwdriver

■ 7/16" and 1/2" open-end wrenches or 2 adjustable wrenches

■ 1/4" nut driver

NOTE: Do not use a piercing-type or 3/16" (4.76 mm) saddle valve, which reduces water ow and clogs easier.

Connect to Water Line

IMPORTANT: If you have turned the refrigerator on before the water was connected, turn off the ice maker.

1. Unplug refrigerator or disconnect power.

Turn off main water supply. Turn on nearest faucet long

enough to reduce water pressure in the water line.

Use a quarter-turn shut-off valve or the equivalent, served by

a 1/2" household supply line.

NOTE: To allow sufcient water ow to the refrigerator, a minimum 1/2

" (12.7 mm) size household supply line is recommended.

A B

5. Place the free end of the tubing into a container or sink and

turn on main water supply to ush out tubing until water is clear. Turn off shut-off valve on the water pipe.

NOTE: Always drain the water line before making the nal connection to the inlet of the water valve to avoid possible water valve malfunction.

Bend the copper tubing to meet the water line inlet, located

on the back of the refrigerator cabinet as shown. Leave a coil of copper tubing to allow the refrigerator to be pulled out of the cabinet or away from the wall for service.

Connect to Refrigerator

Follow the connection instructions specic to your model.

Remove plastic cap from water valve inlet port. Attach the

copper tubing to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten. Conrm copper tubing is secure by pulling on copper tubing.

Create a service loop with the copper tubing. Avoid kinks

when coiling the copper tubing. Secure copper tubing to refrigerator cabinet with a “P” clamp.

A. Sleeve B. Nut

4. Now you are ready to connect the copper tubing to the

shut-off valve. Use 1/4" (6.35 mm) O.D. (outside diameter) soft copper tubing to connect the shut-off valve and the refrigerator.

■ Ensure that you have the proper length needed for the job.

Be sure both ends of the copper tubing are cut square.

■ Slip compression sleeve and compression nut onto copper

tubing as shown. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

C. Copper tubing (to refrigerator) D. Household supply line (1/2" minimum)

A. Compression sleeve B. Compression nut

C. Copper tubing

A. Copper tubing B. “P” clamp

C. Compression nut D. Compression sleeve

3. Turn on water supply to refrigerator and check for leaks.

Correct any leaks.

If ice is desired, turn on the ice maker.

Complete the Installation

WARNING

Open a refrigerator compartment door. On the closed

door, place a handle onto the shoulder screws so that the setscrews are facing the adjacent door.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

1. Plug into a grounded 3 prong outlet.

2. Flush the water system. See the “Water and Ice Dispensers”

section.

NOTE: Allow 24 hours to produce the rst batch of ice. Discard the rst 3 batches of ice produced. Allow 3 days to completely ll the ice storage bin.

Handle Installation and Removal

Parts Included: Refrigerator door handles (2), freezer drawer

handle (1), 1/8" hex key, spare setscrew(s) NOTE: The freezer drawer handle is shorter than the refrigerator

door handles. Handle style may vary by model.

Install Handles

A. Shoulder screws B. Setscrews inside the handle

3. Firmly push the handle toward the door until the handle base

is ush against the door.

While holding the handle, insert the short end of the hex key

into the upper hole and slightly rotate the hex key until key is engaged in the setscrew.

Refrigerator Doors NOTE: Handle mounting setscrews are preinstalled inside

the handle.

1. Remove the handles from the packaging inside the

refrigerator and place them on a soft surface.

5. Using a clockwise motion, tighten the setscrew just until

setscrew begins to contact the shoulder screw. Do not fully tighten.

Repeat steps 4 and 5 to fasten the lower setscrew.

7. Once both setscrews have been partially tightened as

instructed in the previous steps, fully tighten both setscrews.

IMPORTANT: When the screws feel tight, tighten them an

additional quarter turn. The handle is not properly installed without this extra tightening.

Repeat steps 2 through 7 to install the other handle onto

the adjacent refrigerator door.

Freezer Drawer

1. With the drawer closed, place the handle onto the shoulder

screws so that the setscrews are facing down toward the oor.

A. Shoulder screw B. Setscrews inside the handle

2. Firmly push the handle toward the drawer until the handle

base is ush against the drawer.

Insert the short end of the hex key into the left-hand hole

and slightly rotate the hex key until key is engaged in the setscrew.

Remove the Handles

While holding the handle, insert the short end of the hex key

into a setscrew hole and slightly rotate the hex key until it is engaged in the setscrew.

Using a right-to-left motion, loosen the setscrew a quarter

turn at a time.

Repeat steps 1 and 2 for the other setscrew. Slowly pull

the handle away from the door or drawer.

If necessary, use a Phillips screwdriver to remove the

shoulder screws from the door.

Refrigerator Leveling

and Door Closing

The base grille covers the adjustable brake feet and roller assemblies located at the bottom of the refrigerator below the freezer drawer. Before making any adjustments, remove the base grille and move the refrigerator to its nal location.

Tools Needed: 1/4" hex driver Tools Provided: 1/8" hex key

1. Use a 1/4" hex driver to remove both screws in base grille.

2. Remove the base grille. Using both hands, grasp the grille

rmly and pull it toward you. Open the freezer drawer to access the brake feet.

NOTE: To allow the refrigerator to roll easier, raise the brake feet by turning them counterclockwise. The front rollers will be touching the oor.

4. Using a left-to-right motion, tighten the setscrew a quarter

turn at a time just until setscrew begins to contact the shoulder screw. Do not fully tighten.

Repeat steps 3 and 4 to fasten the right-hand setscrew to

the shoulder screw.

Once both setscrews have been partially tightened as

instructed in the previous steps, fully tighten both setscrews.

IMPORTANT: When the screws feel tight, tighten them an additional quarter turn. The handle is not properly installed without this extra tightening.

Save the hex key and all instructions.

Move the refrigerator to its nal location.

4. Using the 1/4" hex driver, lower the brake feet. Turn them

clockwise until the rollers are off the oor and both brake feet are snug against the oor. This keeps the refrigerator from rolling forward when opening the refrigerator doors or freezer drawer.

IMPORTANT: If you need to make further adjustments

involving the brake feet, you must turn both brake feet the

same amount to keep the refrigerator level.

Use a level to make sure the refrigerator is level from side to

side and front to back.

Make sure the doors are even at the top and that the space

between the bottom of the refrigerator doors and the top of the freezer drawer is even. If necessary, align the doors.

To Align the Doors:

■ Keeping both refrigerator doors closed, pull out the freezer

drawer. Locate the bottom hinge pin of the right-hand

refrigerator door. The alignment screw is inside the bottom

hinge pin.

■ Insert the short end of the 1/8" hex key (packed with the Door

Handle Installation Instructions) into the bottom hinge pin

until it is fully engaged in the alignment screw.

To raise the refrigerator door, turn the hex key to the right.

To lower the door, turn the hex key to the left.

■ Continue to turn the alignment screw until the doors are

aligned.

FILTERS AND

ACCESSORIES

Water Filtration System

Replace and Install the Water Filter

The water lter should be replaced every 6 months based on a ow rate of .50 gpm-.60 gpm (1.89 - 2.27 lpm) that lters 200 gallons (751.1 L) of water.

To order a replacement lter, contact us. See the “Accessories” section in the Use & Care Guide for information on ordering.

Push the water lter door to open, located bottom left of

refrigerator compartment.

A. Bottom hinge pin B. 1/8" hex key

7. Make sure the refrigerator is steady. If the refrigerator seems

unsteady or rolls forward when a door or drawer is pulled open, adjust the brake feet.

To Steady the Refrigerator:

■ Open the freezer drawer. Using a 1/4" hex driver, turn

both brake feet clockwise the same amount until the brake feet are snug against the oor. Check again. If you are not satised, continue to adjust the brake feet by half turns of the screw until the refrigerator does not roll forward when the drawer is opened.

NOTE: Having someone push against the top of the

refrigerator takes some weight off the brake feet. This makes

it easier to turn the screws. Do not push with excessive force

that tilts the refrigerator.

Replace the base grille by aligning the ends of the grille with

the leveling assemblies on each side and snapping the grille into place. Use a 1/4" hex driver to reinstall screws.

2. Twist the water lter and turn 90° counterclockwise to unlock.

Pull the lter out of the housing.

4. Remove the water lter cap from the water lter being

replaced.

7. Twist the water lter and turn 90° clockwise until it locks into

place and the arrows are aligned.

8. Push the water lter door closed.

5. Install the water lter cap onto the new lter. Be sure to align

the arrows so the groves in lter align with ribs in lter cap.

6. Insert the lter into the housing.

The Water Filter Status Lights

The water lter status lights will help you know when to change your water lter.

■ ORDER FILTER (yellow)—It is almost time to change the

water lter. “Order Filter” display is on all of the time but off in Showroom mode and Sabbath mode.

■ REPLACE FILTER (red)—Replace the water lter. While you

are dispensing water, “Replace Filter” will blink 7 times and an alert tone will sound 3 times.

NOTE: “REPLACE FILTER” will remain illuminated if the lter is not reset on the user interface (UI).

■ RESET FILTER—Touch MAX COOL and MAX ICE for

3 seconds to reset water lter. The display will do a 3-second countdown, then ash the icon and play a tone.

Install FreshFlow™ Air Filter

An air lter is 15 times more powerful than baking soda at reducing common food odors inside the refrigerator.

On some models, your refrigerator’s accessory packet includes an air lter which must be installed prior to use.

Installing the Air Filter

Install the air lter behind the blue LED-lighted vent cover, located on the rear wall near the middle of the refrigerator.

Remove the air lter from its packaging.

2. Firmly grasp plastic cover on the vented cover with both

hands and pull out to remove.

NOTE: When cover is removed for the rst time, a small foam part the size of the lter will need to be discarded.

3. Snap the lter into place.

Replacing the FreshFlow™ Air Filter

The disposable air lter should be replaced every 6 months. Some air lters have an indicator that replacement is needed.

To order a replacement air lter, contact us. See the “Accessories” section in the Use & Care Guide for information on ordering.

1. Open cover and remove the used air lter by squeezing in on

the side tabs.

2. Install the new air lter using the instructions in the previous

sections.

Install Produce Preserver

(on some models)

The produce preserver absorbs ethylene to slow the ripening process of many produce items. As a result, certain produce items will stay fresh longer.

Ethylene production and sensitivity varies, depending on the type of fruit or vegetable. To preserve freshness, it is best to separate produce with sensitivity to ethylene from fruits that produce moderate-to-high amounts of ethylene.

Sensitivity

to Ethylene

Apples High Very High Asparagus Medium Very Low Berries Low Low Broccoli High Very Low Cantaloupe Medium High Carrots Low Very Low Citrus Fruit Medium Very Low Grapes Low Very Low Lettuce High Very Low Pears High Very High Spinach High Very Low

Ethylene

Production

A. Air filter

Installing the Produce Preserver

For your convenience, the suction-mounted produce preserver can be installed in either the crisper or the refrigerated drawers.

CAUTION: IRRITANT

MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS.

Do not mix with cleaning products containing ammonia, bleach or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children.

FIRST AID TREATMENT: Contains potassium permanganate. If swallowed, call a Poison Control Center or doctor immediately. Do not induce vomiting. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.

1. Wash the interior of a drawer with a solution of mild dish soap

and warm water and dry thoroughly.

Find the package containing the Produce Preserver inside the

refrigerator and install the Produce Preserver into the drawer, according to the instructions provided in the package.

Replacing the Produce Preserver

The disposable packet(s) should be replaced every 6 months or when the status indicator changes completely from white to red.

To order replacements, contact us. See the “Accessories” section for information on ordering.

Remove the used packets from the produce preserver

housing.

Remove the used status indicator.

3. Install the replacement packets and status indicator using the

instructions included in the package.

REFRIGERATOR USE

Opening and Closing Doors

There are 2 refrigerator compartment doors. The doors can be opened and closed either separately or together. There is a vertically hinged seal on the left refrigerator door.

■ When the left-side door is opened, the hinged seal

automatically folds inward so that it is out of the way.

■ When both doors are closed, the hinged seal automatically

forms a seal between the 2 doors.

A. Hinged seal

Accessories

The following accessories are available for your refrigerator. To order an accessory, contact us and ask for the part number.

In the U.S.A., visit our website www.whirlpool.com/accessories or call 1-800-901-2042.

In Canada, visit our webpage www.whirlpool.ca or call

1-800-807-6777.

Affresh

In U.S.A., order Part #W10355016 In Canada, order Part #W10355016B

Affresh

In U.S.A., order Part #W10355049 In Canada, order Part #W10355049B

Affresh

In U.S.A., order Part #W10355010 In Canada, order Part #W10355010B

Water Filter: In U.S.A., order Part #EDR2RXD1 In Canada, order Part #EDR2RXD1B

Air Filter: Order Part #W10311524 or AIR1

Stainless Steel Cleaner:

Stainless Steel Wipes:

Kitchen & Appliance Cleaner:

Using the Controls

The touch-activated controls are located above the external dispenser and on the side of the left inner refrigerator door.

NOTE: Some models do not have the 2nd Ice Off control.

Viewing and Adjusting Temperature Set Points

For your convenience, your refrigerator and freezer controls are preset at the factory.

When you rst install your refrigerator, make sure that the controls are still set to the recommended set points. The factoryrecommended set points are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.

IMPORTANT:

■ Wait 24 hours before you put food into the refrigerator. If you

add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the set points to a colder-than-

recommended setting will not cool the compartments any faster.

■ If the temperature is too warm or too cold in the refrigerator

or freezer, rst check the air vents to be sure they are not blocked before adjusting the controls.

■ The recommended settings should be correct for normal

household use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is rm.

NOTE: Areas such as a garage, basement, or porch may have

higher humidity or extreme temperatures. You may need to adjust the temperature away from the recommended settings to accommodate for these conditions.

■ Wait at least 24 hours between adjustments. Recheck the

temperatures before other adjustments are made.

View Temperature Set Points

Touch [▼]/[▲] for refrigerator or [▼]/[▲] for freezer to toggle through temperature set points.

NOTE: To view temperature in degrees Celsius, touch and hold the [°F-°C] button for 3 seconds and the temperature display will change. To return to Fahrenheit, touch and hold [°F-°C] for 3 seconds and the temperature display will change.

To activate Temperature mode for Pantry Drawer, touch DRAWER and toggle through 4 optional temperature settings: Meats, Deli-Cheese, Assorted, and Drinks. The display will show the temperature set point of the selected setting for the Pantry Drawer.

Recommended Refrigerator Temperature

Recommended Freezer Temperature

Adjust Temperature Set Points

Refrigerator set point range: 33°F to 45°F (1°C to 7°C) Freezer set point range: -6°F to 5°F (-22°C to -15°C)

Touch [▼]/[▲] to adjust the Refrigerator zone. The display will

show the temperature set point of the selected compartment as shown.

When the temperature is in the range of Freeze Shield, the

display will light up. Freeze Shield is active at the coldest freezer set point.

When adjusting temperature set points,

use the following chart as a guide:

CONDITION: TEMPERATURE ADJUSTMENT:

REFRIGERATOR too cold REFRIGERATOR setting 1° higher REFRIGERATOR too warm REFRIGERATOR setting 1° lower FREEZER too cold FREEZER setting 1° higher FREEZER too warm/

FREEZER setting 1° lower

Too little ice

Max Cool

Energy Saver Mode

The Max Cool feature assists with periods of high refrigerator use, full grocery loads, or temporarily warm room temperatures.

■ To turn on the Max Cool feature, press the Max Cool button.

When the button is pressed, the icon will blink 3 times and appear on the display screen.

■ To manually turn off the Max Cool feature, press the Max

Cool button and the display will blink 3 times and turn off. The Max Cool feature will remain on for 24 hours unless manually turned off. Adjusting the refrigerator temperature will automatically turn off the Max Cool feature.

NOTE: Setting the freezer to a colder temperature may make some foods, such as ice cream, harder.

Max Ice

The Max Ice feature assists with increasing the cooling for the freezer compartment in order to increase ice production.

■ To turn on or off the Max Ice feature, press the Max Ice

button. When the button is pressed to turn the feature on, the icon will blink 3 times and appear on the display screen.

■ To manually turn off the Max Ice feature, press the Max Ice

button and the display will blink 3 times and turn off. The Max Ice feature will remain on for 24 hours unless manually turned off. Adjusting the refrigerator temperature will automatically turn off the Max Ice feature.

NOTE: Setting the freezer to a colder temperature may make some foods, such as ice cream, harder.

Water Filter Reset

Displays the status of the water filter. To reset the filter, press MAX ICE and MAX COOL for 3 seconds. After countdown, the Good icon will blink 3 times and remain lit.

NOTE: The Water Filter status lights on the internal controls will let you know when to change your water lter.

■ ORDER FILTER (Yellow): Order a replacement water lter.

■ REPLACE FILTER (Red): Replace the water lter. While

you are dispensing water, “Replace” Filter icon will ash constantly from beginning to the end of dispensing. After 14 days without replacing the water lter, the “Replace” Filter icon will blink 7 times and an alert tone will sound 3 times, at the end of dispensing. See the “Water Filtration System” section.

NOTE: REPLACE FILTER will remain illuminated if a lter

reset is not done.

■ RESET FILTER: Touch MAX ICE and MAX COOL at the same

time on the Temperature Control display for 3 seconds to reset water lter. The display will do a 3-second countdown and then ash the icon and play a tone.

■ To turn the mullion heater off, press and hold the Energy

Saver button for 3 seconds. The Energy Saver icon will blink 3 times and then remain lit as shown.

IMPORTANT: When Energy Saver is enabled, and the LED is on, the dispenser heater and vertical mullion heater will be turned off.

■ Press and hold ENERGY SAVER for 3 seconds again to turn

the heaters back on.

Freeze Shield Mode

This feature minimizes moisture migration from frozen food. This, in turn, reduces the freezer burn occurrence.

To turn on the Freeze Shield mode, toggle to the coldest freezer temperature set point. Freeze Shield is activated at -6°F (-14°C).

To turn off the Freeze Shield mode, toggle from the coldest freezer set point to any other temperature.

Sound On/Off

The Sound button allows the customer to turn the sound on and off.

■ To turn on the Sound feature, press the Sound button. When

the button is pressed, the sound icon will blink 3 times and appear on the display screen.

■ To manually turn off the Sound feature, press the Sound

button and the display will blink 3 times and turn off.

Power Outage

The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen.

The control panel display will read “Power Outage” and an alert tone will sound 3 times. Touch any button to stop the tone, and touch any button again to turn off Power Outage icon.

Once the power outage has been conrmed, “Power Outage” icon will disappear and the display will return to the Home screen.

Showroom Mode

This mode is used when the refrigerator is on display in a retail store or if you want to turn the cooling off and deactivate all other functions except interior lighting. Showroom mode can be used when going on vacation. See the “Vacation and Moving Care” section for proper steps on leaving your refrigerator in this mode for long periods of time.

If you turn on Showroom mode, the word “Showroom” will light up on the display. Enter or exit Showroom mode by pressing and holding °F/°C and DRAWER at the same time for 3 seconds.

NOTE: Empty ice maker if refrigerator is going to be turned off for an extended period of time.

Sabbath Mode

Allows the door of the refrigerator or freezer to be opened or closed during the Sabbath or other religious holidays without activating the interior lights or controls.

The freezer and refrigerator user set points remain unchanged while in this mode. If you unintentionally turn on Sabbath mode, the word “Sabbath” will light up on the display. Enter and exit Sabbath mode by pressing and holding °F/°C and SOUND at the same time for 3 seconds.

NOTE: You will be unable to dispense or change temperature set points in Sabbath mode. Your interior lighting and control panels will all be inactive in Sabbath mode.

Lighting the Refrigerator

The refrigerator has an interior light that comes on any time the door is opened.

NOTE: The light is an LED, which does not need to be replaced. If the LED does not illuminate when the door is opened, call Service to replace the light. See “Assistance or Service” in the “Warranty” section for contact information.

Water and Ice Dispensers

IMPORTANT:

■ Allow 3 hours for the refrigerator to cool down and chill water.

■ Allow 24 hours to produce the rst batch of ice. Discard the

rst 3 batches of ice produced.

■ The dispensing system will not operate if the left-hand

refrigerator door is open.

External Dispenser Controls

The control is located above the external dispenser of the refrigerator.

IMPORTANT: The display screen on the dispenser control panel will turn off automatically and enter Sleep mode when the control buttons and dispenser paddles have not been used for 2 minutes or more. Touch any control button to reactivate the display screen. The Home screen will appear as shown.

Additional Features

Door Ajar Alarm

The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s) or freezer drawer is open for 5 minutes and cooling is turned on. The alarm will repeat every 2 minutes. Close all doors and drawer to turn it off.

NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, touch any button on the control panel. The alarm sound will be temporarily turned off, but the Door Ajar icon will still be displayed on the dispenser control panel.

A. Water dispenser paddle B. Ice dispenser paddle

Flush the Water System

Air in the water dispensing system can cause the water dispenser to drip. After connecting the refrigerator to a water source or replacing the water lter, ush the water system.

Flushing the water dispensing system forces air from the water line and lter and prepares the water lter for use. Additional ushing may be required in some households.

NOTE: As air is cleared from the system, water may spurt out of the dispenser.

Using a sturdy container, depress and hold the water

dispenser paddle for 5 seconds.

Release the dispenser paddle for 5 seconds. Repeat steps

1 and 2 until water begins to ow.

Once water begins to ow, continue depressing and releasing

the dispenser pad (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed.

Calibrate Measured Fill

Save Favorite Fill

Household water pressure may affect the accuracy of the Measured Fill feature. So, for optimum performance of your water dispenser, you must rst calibrate Measured Fill.

IMPORTANT:

■ Flush the water system before calibrating Measured Fill.

■ For best results, calibration should be performed when water

is not being used in the house.

Place a sturdy measuring cup (1-cup [237 mL] size) on the

dispenser tray centered in front of the ice/water dispenser paddle.

NOTE: Depending on your model, a measuring cup may be provided.

A. Water dispenser paddle B. Ice dispenser paddle C. Measuring cup (1 cup)

Ensure that you do not have any Measured Fill preset selected.

Touch and hold the Measured Fill button for 3 seconds to

enter into Calibration mode. The Calibration and Measured Fill icons will illuminate and remain lit while the Measured Fill feature is being calibrated.

NOTE: You may touch MEASURED FILL to exit at any time in Calibration mode. The Calibration and Measured Fill icons will disappear.

Press and hold the water dispenser paddle, as needed, to

dispense water to the 1-cup ll line in the measuring cup.

NOTE: If overlling or spilling occurs, discard the water and

restart the calibration process.

When 1 cup of water has been correctly dispensed into

the measuring cup, touch MEASURED FILL to conrm the calibration.

When Measured Fill calibration has been conrmed, the

Calibration icon will disappear and the display will return to the home screen.

Household water pressure may affect the accuracy of the Favorite Fill feature. So, for optimum performance of your water dispenser, you must rst calibrate Measured Fill.

IMPORTANT:

■ Flush the water system before saving Favorite Fill.

■ For best results, calibration should be performed when

water is not being used in the house.

Place a preferred-size cup on the dispenser tray centered in

front of the ice/water dispenser paddle.

Select either Favorite 1 or Favorite 2, and then touch and

hold the Favorite Fill button for 3 seconds to enter into Saving mode. The Favorite Fill icon will illuminate and remain lit while the Favorite Fill feature is being saved.

NOTE: You may touch FAVORITE FILL to exit at any time in Saving mode and the display will return to the Home screen.

Press and hold the water dispenser paddle, as needed, to

dispense water to the preferred-size cup.

NOTE: If overlling or spilling occurs, discard the water and restart the saving process.

When the preferred amount of water has been correctly

dispensed into the cup, touch the Favorite Fill button to conrm the favorite amount.

When Favorite Fill amount has been conrmed, the display

will return to the home screen.

Dispensing

Touch CUBED ICE or CRUSHED ICE for your ice selection.

NOTES:

■ For crushed ice, cubes are crushed before being dispensed.

This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal and pieces of ice may vary in size.

■ When changing from crushed to cubed, a few ounces of

crushed ice will be dispensed along with the rst cubes.

Dispensing Water

IMPORTANT:

■ Dispense at least 1 qt (1 L) of water every week to maintain

a fresh supply.

■ If the ow of water from the dispenser decreases, it could

be caused by low water pressure.

■ With the water lter removed, dispense 1 cup (237 mL)

of water. If 1 cup (237 mL) of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.

■ If it takes longer than 8 seconds to dispense 1 cup

(237 mL) of water, the water pressure to the refrigerator is lower than recommended. See the “Water Supply Requirements” and “Troubleshooting” sections for suggestions.

To Dispense Water—Standard:

Press a sturdy glass against the water dispenser paddle.

2. Remove the glass to stop dispensing. NOTE: The Fill button does not enable standard dispensing.

It only functions in Measured Fill or Favorite Fill mode.

To Dispense Water—Measured Fill:

Measured Fill allows you to dispense a specied amount of water with the touch of a few buttons.

Put a sturdy glass under water spout. Touch MEASURED

FILL to activate.

NOTE: The amount of water you select will be dispensed. Make sure the container can hold the entire volume. If ice is in the container, you may need to adjust your selection.

Touch MEASURED FILL to turn on, then touch to select

8 oz (0.2 L), 16 oz (0.5 L), or 24 oz (0.7 L). Touch the fourth time to exit Measured Fill display.

Touch FILL (center button) or press paddle and the selected

amount of water will be dispensed.

NOTES:

■ The Measured Fill dispenser will automatically time out after

1 minute of inactivity.

■ You can rell several glasses with the same measurement by

continuing to touch FILL (center button) after each glass ll.

Measured Fill options are listed in the following chart:

Units

Ounces 8 16 24

Cups 1 2 3 Liters 0.2 0.5 0.7

NOTE: Most coffee cups (commonly 4 to 6 oz [118 to 177 mL] per cup) are not the same size as a measuring cup (8 oz [237 mL]). You may need to recalibrate Measured Fill to underll or to avoid unintentionally overlling coffee cups.

Dispense water.

4. NOTE: While dispensing water, the ow of water will

automatically stop once the desired volume has been dispensed.

■ Press a sturdy glass against the dispenser paddle below

the water spout.

■ Place the glass below the water spout and touch FILL for

hands-free dispensing.

To pause dispensing before the selected volume has been

dispensed, touch FILL a second time or touch the water dispenser paddle. Touch FILL or paddle again to resume dispensing remaining amount.

NOTE: If you stop dispensing before the desired volume has been dispensed, the display will turn off after 1 minute. If you have not resumed by then, it will reset back to the original amount.

To select a new volume or start dispensing the same volume

again, you must rst nish dispensing the selected volume or turn off the Measured Fill feature (either by waiting 1 minute so it will automatically turn off, or by touching CUBED ICE or CRUSHED ICE to manually turn it off), and then select Measured Fill again.

To Dispense Water—Favorite Fill:

Favorite Fill allows you to dispense a preferred amount of water with the touch of a few buttons.

Put a sturdy glass under water spout. Touch FAVORITE FILL

to activate.

NOTE: The amount of water you select will be dispensed. Make sure the container can hold the entire volume. If ice is in the container, you may need to adjust your selection.

Touch FAVORITE FILL to turn on, then touch to select

Favorite 1 or Favorite 2. Touch the third time to exit Favorite Fill display.

Touch FILL (center button) and the selected amount of water

will be dispensed.

Calibration

Door

Replace

"#$#!

%&#'#(')!"#$#!

Order Filter

a1 oz = b1 L

a2 oz = b2 L

a3 oz = b3 L

Dispense

NOTES:

■ The Favorite Fill dispenser will automatically time out after

1 minute of inactivity.

■ You can rell several glasses with the same measurement by

continuing to touch FILL (center button) after each glass ll.

Dispense water.

NOTE: While dispensing water, the ow of water will automatically stop once the desired volume has been dispensed.

■ Press a sturdy glass against the dispenser paddle below

the water spout.

■ Place the glass below the water spout, and touch FILL

for hands-free dispensing.

5. To pause dispensing before the selected volume has been

dispensed, touch FILL a second time or touch the water dispenser paddle. Touch FILL or paddle again to resume dispensing remaining amount.

NOTE: If you stop dispensing before the desired volume has been dispensed, the display will turn off after 1 minute. If you have not resumed by then, it will reset back to the original amount.

To select a new volume or start dispensing the same volume

again, you must rst nish dispensing the selected volume or turn off the Favorite Fill feature (either by waiting 1 minute so it will automatically turn off or by touching CUBED ICE or CRUSHED ICE to manually turn it off), and then select Favorite Fill again.

The Ice Dispenser

IMPORTANT:

■ If the ice cubes are hollow or have an irregular shape, it could

be because of low water pressure. See the “Water Supply Requirements” section.

■ Ice travels from the ice storage bin through the dispenser

chute to the dispenser. To turn off the ice maker, see the “Ice Maker and Storage Bin” section.

■ The dispenser may continue to make noise and ice may

continue to dispense for several seconds after releasing the dispenser button or paddle.

To Clean the Ice Dispenser Chute:

Humidity causes ice to naturally clump together. Ice particles can build up until the ice dispenser chute becomes blocked.

If ice is not dispensed regularly, it may be necessary to empty the ice storage bin and clean the ice delivery chute, the ice storage bin, and the area beneath the storage bin every 2 weeks.

■ If necessary, remove the ice clogging the storage bin and

delivery chute using a plastic utensil.

■ Clean the ice delivery chute and the bottom of the ice storage

bin using a warm, damp cloth, and then dry thoroughly.

To Dispense Ice—Paddle Dispensing

Select the desired type of ice by pressing CUBED ICE or

CRUSHED ICE.

WARNING

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

2. Press a sturdy glass against the dispenser paddle. Hold the

glass close to the dispenser opening, so ice does not fall outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to the paddle to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

Remove the glass to stop dispensing.

NOTE: Ice may continue to dispense for several seconds after

removing the glass from the dispenser paddle. The dispenser may continue to make noise for a few seconds after dispensing.

The Dispenser Drip Tray

The drip tray can be removed to carry to the sink to empty or clean.

■ Lift up on the front edge of the tray and pull forward to

remove.

■ The drip tray can also slide out to assist in Measured/

Favorite Fill.

The Dispenser Light

Style 1: Ice Maker in the Refrigerator

1. When you use the dispenser, the light will automatically

turn on.

The dispenser light also serves as an automatic night light.

Once the ambient light in the room is reduced, the auto sensor will cause the dispenser light to illuminate.

The Dispenser Lock

The dispenser can be locked for easy cleaning or to avoid unintentional dispensing by small children and pets.

NOTE: The lock feature does not shut off power to the refrigerator or the dispenser light. It simply deactivates the controls and dispenser levers. To turn off the ice maker, see the “Ice Maker and Storage Bin” section.

■ Touch and hold CUBED ICE for 3 seconds to lock the

dispenser.

■ Touch and hold CUBED ICE for 3 seconds to unlock the

dispenser.

■ The display screen indicates when the dispenser is locked.

Ice Maker and Storage Bin

IMPORTANT: To avoid low ice production and poor quality ice,

ush the water system before turning on the ice maker. See the “Water Dispenser” section.

■ Following installation, allow 24 hours to produce the rst

batch of ice. Discard the rst 3 batches of ice produced. Allow 2 to 3 days to ll the ice storage bin.

■ The quality of your ice will be only as good as the quality

of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well-maintained.

■ If the ice in the storage bin clumps together, break up ice

using a plastic utensil and discard. Do not use anything sharp to break up the ice. This can cause damage to the ice bin and the dispenser mechanism.

■ Do not store anything in the ice storage bin.

The ice maker is located on the left door behind the bins. Ice cubes are ejected into the ice storage bin located on the lefthand refrigerator door.

Turn the Ice Maker On/Off

Push up on the latch on the left-hand side of the ice

compartment to open the door.

2. Turn on the ice maker by moving the switch to the On (I)

position.

NOTES:

■ To manually turn off the ice maker, move the control to the

Off (O) position.

■ Your ice maker has an automatic shutoff. The sensor will

automatically stop ice production if the storage bin is full, the door is open, or the storage bin is removed. The control will remain in the On (up) position.

3. Close the ice compartment door.

Remove and Replace the Ice Storage Bin

■ Remove the ice storage bin by inserting your ngers into the

hole at the base of the bin and pulling the latch to release the bin from the compartment. Lift the storage bin up and pull it straight out.

■ Replace the storage bin inside the ice compartment and push

down to make sure it is rmly in place.

Ice Production Rate

■ The ice maker should produce approximately 3.2 lbs (1.5 kg)

of ice per day under normal operation.

■ To increase ice production, select the “Max Ice” feature

from the control panel. The ice maker should produce approximately 4.2 lbs (1.9 kg) of ice per day. See the “Using the Controls” section.

Style 2: Ice Maker in the Freezer (on some models)

Turn the Ice Maker On/Off

■ Turn off the ice maker before removing the ice storage bin

to serve ice or to clean the bin. This will keep the ice cubes from dropping out of the ice maker and into the freezer compartment. After replacing the ice storage bin, turn on the ice maker.

Ice Production Rate

■ Your ice maker should produce approximately 3.5 lbs (1.6 kg)

of ice per day under normal operation.

■ To increase ice production, select the “Max Ice” feature

from the control panel. The ice maker should produce approximately 4.6 lbs (2.1 kg) of ice per day. See the “Using the Controls” section.

Shelves, Bins, and Drawers

Important information to know about glass shelves and covers:

To turn the ice maker on, press and hold [▼]/[▲] by FREEZER on the display on the left inner door panel. The 2nd Ice Off icon will blink 3 times and turn off.

To manually turn the ice maker off, press and hold [▼]/[▲]. The 2nd Ice Off icon will blink 3 times and remain lit on the display screen.

NOTES:

■ Your ice maker has an automatic shutoff. The sensor will

automatically stop ice production if the storage bin is full or the door is open. The control will remain in the On position.

Inﬁnity Slide Shelf

Some shelves will tuck away to create room for taller objects. Some models have 2 Innity slide shelves.

1. To retract the front section of the shelf, push the adjustable

portion of the shelf as far back as needed toward the rear of the refrigerator.

Extend the front glass and front trim of the shelf by pulling the

retracted portion of the shelf outward until it is fully extended.

Shelves and Shelf Frames

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Storing similar food items together in your refrigerator and adjusting the shelves to t different heights of items will make nding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open and save energy.

Shelf Height Adjustment

Shelf height can be adjusted by changing the adjustable shelf mounts between their vertical and horizontal positions.

Carefully lift the shelf off the shelf mounts and turn the ipper

to the desired orientation.

Repeat for remaining shelf mounts.

3. Apply pressure to the top of the shelf to ensure the shelf is

properly seated on the shelf mounts.

To remove and replace shelves:

1. Make sure adjustable shelf mounts are in the lower position

before removing shelves. Doors will need to be open at a 90˚ angle. If open wider, it will make it harder to remove the shelves.

Remove the middle shelf or top shelf by lifting it up and out

of the shelf supports. Then pull the shelf forward and tilt down to a vertical position. Turn the shelf at an angle and pull out of the refrigerator.

NOTES:

■ You will need to remove middle shelf rst before removing

the top shelf.

■ Innity-slide glass shelves should be pushed back in.

When tilted up, make sure glass does not slide to front.

Remove the bottom shelf by lifting it up and out of the

shelf supports. Then pull the shelf forward and tilt up to a vertical position. Turn the shelf at an angle and pull out of the refrigerator.

Replace the middle and top shelves by putting the shelf in

the refrigerator at an angle with the shelf front down. Lift the front of the shelf up and in until rear shelf drops into the shelf supports. Lower the front of the shelf and make sure that the shelf is in position.

Replace the bottom shelf by putting the shelf in the

refrigerator at an angle with the shelf up. Lift the front of the shelf down and in until rear shelf drops into the shelf supports. Lower the front of the shelf and make sure that the shelf is in position.

Shelves with under-shelf lighting (on some models)

By moving LED lighting to a new spot under the shelves, this leading-edge technology improves interior refrigerator lighting and aids in locating storage items.

Platter Pocket Removal

To remove and replace pull-out platter: NOTE: Refrigerator doors will need to be removed to remove

platter pocket. See the “Remove and Replace Refrigerator Doors” section for more information.

1. Pull the pull-out platter to the fully open position or when

it stops.

2. Locate the pull-out platter retention clips on both sides.

These are in the side under the pull-out platter.

3. Push the clip up from the bottom with your nger.

4. After both clips have been disengaged, carefully remove

the pull-out platter toward the front of the refrigerator.

Crisper Drawers

To remove and replace the drawers:

Grasp the handle at the bottom of the drawer and slide the

drawer straight out to the stop. Lift the drawer off the bottom guide.

Replace the drawer by placing it on the bottom drawer guide

and pushing it past the drawer stop into position.

To remove the crispers cover (can remove only if pull-out

platter is removed rst):

Remove the pull-out platter rst.

2. Holding the glass insert rmly with one hand, press up in

center of glass insert until it rises above the plastic frame. Gently slide the glass insert forward to remove.

To replace crisper(s) cover:

Remove the crisper pan, pull-out platter, and crisper glass

before removing the crisper.

Fit back of cover frame into supports on side walls of the

refrigerator and lower the front of the cover frame into place.

Slide rear of glass insert into cover frame and lower front into

place.

Refrigerator Door Bins

The bins on your refrigerator door are adjustable to meet your individual storage needs. The gallon-size bins make it easy to customize door storage to hold gallon containers.

Door Bin Divider (on some models)

This divider ts in the door bin to divide the bin and elevate smaller items at the back of the bin.

Audio Reference

Tone Assignment

Tone Name Usage Examples

POWER ON Cooling system is turned on every time

the product is powered on. POWER OFF Cooling system is turned off. KEY PRESS User presses a valid button. INVALID (ERROR) User presses 2 or more valid buttons at

the same time. Count-down interruption

for press-and-hold buttons. User presses

pad when dispensing is not allowed. ENGAGE UI is locked. Max Ice is turned on.

Measured Fill dispensing complete.

Smart Grid is turned on when Wi-Fi

connection is initiated by user. DISENGAGE UI is unlocked. Max Ice is turned off.

Dispensing has timed out. ALERT Wi-Fi alert, Door Ajar alert, or Wi-Fi

connection is lost for 12 hours.

Freezer Drawers

Small Items Bin (on some models)

This drawer divider is not removable and is for small, delicate items. For storage exibility, the drawer bin can move forward and back, allowing you to store larger items in one section of the freezer.

Pizza Pocket

Space at the front of the drawer allows vertical storage of additional pizza boxes.

Third Tier (on some models)

This shelf is not removable. To allow access, the third tier is able to move backward, allowing reach to items in the area below.

Ice Bin & Ice Scoop (on some models)

Ice storage for second ice maker

This table is for quick reference only. See corresponding sections for details. In case of inconsistency, section details will prevail.

A. Pizza pocket B. Third tier C. Ice bin

REFRIGERATOR CARE

Cleaning

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

Exterior Cleaning

Please see the exterior cleaning information specic to your model.

Style 1: Smooth Door IMPORTANT: Damage to smooth nish due to improper use of

cleaning products or using non-recommended cleaning products is not covered under the warranty. Sharp or blunt instruments will mar the nish.

DO USE DO NOT USE

✔ Soft, clean cloth ✘ Abrasive cloths

✘ Paper towels or newsprint ✘ Steel-wool pads

✔ Warm, soapy water

with a mild detergent

NOTE: Paper towels scratch and may dull the clear coat of the painted door. To avoid possible damage, use only soft, clean cloths to polish and wipe the door.

✘ Abrasive powders or liquids ✘ Window sprays ✘ Ammonia ✘ Acidic or vinegar-based

cleaners

✘ Oven cleaners ✘ Flammable uids

Style 2: Stainless Steel IMPORTANT:

■ Use recommended stainless steel cleaners and cloths

only. Damage to stainless steel nish due to improper use of cleaning products or using non-recommended cleaning products is not covered under the warranty.

■ Avoid exposing stainless steel appliances to caustic or

corrosive elements such as high-salt, high-moisture, or high-humidity environments. Damage due to exposure to these elements is not covered under the warranty.

DO USE DO NOT USE

✔ Soft, clean cloth ✘ Abrasive cloths

✘ Paper towels or newsprint ✘ Steel-wool pads

✔ Warm, soapy water

with a mild detergent

✔ For heavy soil, use ONLY

a stainless steel cleaner designed for appliances. To order the cleaner, see the “Accessories” section.

NOTES:

■ If unintentional contact does occur, clean plastic part with

a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth.

■ Just because a cleaner is a liquid does not mean it is

nonabrasive. Many liquid cleansers formulated to be gentle on tile and smooth surfaces still damage stainless steel.

■ Citric acid permanently discolors stainless steel. To avoid

damaging the nish of your stainless steel refrigerator:

Do not allow these substances to remain on the nish:

✘

Mustard ✘ Citrus-based sauces

✘

Tomato juice ✘ Citrus-based products

✘ Marinara sauce

Interior Cleaning

IMPORTANT: Refrigerator shelves with under-shelf, LED lighting

are not dishwasher safe.

Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, ammable uids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior and door liners, or gaskets.

Plug in refrigerator or reconnect power.

✘ Abrasive powders or liquids ✘ Ammonia ✘ Citrus-based cleaners ✘ Acidic or vinegar-based

cleaners

✘ Oven cleaners ✘ Stainless steel cleaner is for

stainless steel parts only! Do not allow the stainless steel cleaner and polish to come into contact with any plastic parts such as the trim pieces, dispenser covers, or door gaskets.

Condenser Cleaning

There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty or there is signicant pet trafc in the home, the condenser should be cleaned every 6 months to ensure maximum efciency.

If you need to clean the condenser, please call for service.

4. Turn off the Temperature controls. See the “Using the

Controls” section.

Clean refrigerator, wipe it, and dry well.

6. Tape rubber or wood blocks to the tops of both doors to prop

them open far enough for air to get in. This stops odor and mold from building up.

Moving

Lights

The lights in both the refrigerator and freezer compartments are LEDs, which do not need to be replaced. If the lights do not illuminate when the door or drawer is opened, call for assistance or service. In the U.S.A., call 1-800-253-1301. In Canada, call

1-800-807-6777.

Vacation and Moving Care

Vacations

If You Choose to Leave the Refrigerator On While You’re Away:

Use up any perishables and freeze other items.

2. If your refrigerator has an automatic ice maker and is

connected to the household water supply, turn off the water supply to the refrigerator. Property damage can occur if the water supply is not turned off.

If you have an automatic ice maker, turn off the ice maker.

■ Press the switch to OFF for the door ice maker.

Empty the ice bin.

If You Choose to Turn Off the Refrigerator Before You Leave: NOTE: Put refrigerator in Showroom mode while on vacation.

See the “Using the Controls” section.

Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least 1 day

ahead of time.

■ Disconnect the water line from the back of the refrigerator.

■ When the last load of ice drops, press the switch to OFF

either on the ice maker or the control, depending on your model.

Remove all food from the refrigerator and pack all frozen food

in dry ice.

Empty the ice bin.

4. Unplug refrigerator.

5. Clean, wipe, and dry thoroughly.

6. Take out all removable parts, wrap them well, and tape them

together so they don’t shift and rattle during the move.

Depending on the model, raise the front of the refrigerator so

it rolls more easily OR raise the leveling screws so they don’t scrape the oor. See the “Adjust the Doors” or “Refrigerator Leveling and Door Closing” section.

Tape the doors closed, and tape the power cord to the back

of the refrigerator.

When you get to your new home, put everything back and refer to the “Installation Instructions” section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ When the last load of ice drops, press the switch to OFF

for display to be unlit on the top inside of the refrigerator, depending on your model.

Empty the ice bin.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual, visit producthelp.whirlpool.com, or call 1-800-253-1301. In Canada, visit www.whirlpool.ca.

In the U.S.A.: Whirlpool Brand Home Appliances

Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

First try the solutions suggested here or visit our website at producthelp.whirlpool.com

Refrigerator Operation

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

In Canada: Whirlpool Brand Home Appliances

Customer eXperience Centre 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7

If you experience Possible Causes Solution

The refrigerator will not operate.

Check electrical supply. Plug the power cord into a grounded 3 prong outlet.

Do not use an extension cord. Make sure there is power to the outlet. Plug in a lamp to see if

the outlet is working. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.

Check controls. Make sure the controls are turned on. See the “Using the

New installation Allow 24 hours following installation for the refrigerator to cool

Refrigerator control is in Showroom mode (on some models).

Controls” section.

completely. NOTE: Adjusting the temperature controls to the coldest setting

will not cool either compartment more quickly. If the refrigerator is in Showroom mode, cooling is turned off and

“Showroom” will be illuminated on the control panel. See the “Using the Controls” section for more information.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at producthelp.whirlpool.com

If you experience Possible Causes Solution

Refrigerator Operation (cont.)

The motor seems to run too much.

The lights do not work. Your refrigerator is equipped with

The Temperature Controls UI does not turn on.

Unusual Noise

To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for “normal sounds.” Below are listed some common sounds with explanations.

The refrigerator seems noisy.

Sound of the compressor running longer than expected

Pulsating/Whirring Fans/compressor adjusting to

Popping Contraction/expansion of inside

Hissing/Dripping Flow of refrigerant or ow of oil in the

Vibration The refrigerator may not be steady. Adjust the leveling screws and lower the leveling foot rmly

High-efciency compressor and fans Larger, more efcient refrigerators run longer at lower, more

The room or outdoor temperature is hot.

A large amount of warm food has been recently added.

The door(s) are opened too frequently or for too long.

The refrigerator door or freezer drawer is ajar.

The refrigerator control is set too cold.

The door or drawer gasket is dirty, worn, or cracked.

LED lighting, which does not need to be replaced.

Doors have been open longer than 10 minutes.

The door switch is not sensing the door opening.

The compressor in your new refrigerator regulates temperature more efciently while using less energy and operates quietly.

High-efciency compressor and fans Larger, more-efcient refrigerators run longer at lower, more

optimize performance during normal compressor operation

walls, especially during initial cooldown

compressor

energy-efcient speeds. It is normal for the refrigerator to work longer under these

conditions. For optimum performance, place the refrigerator in an indoor, temperature-controlled environment. See the “Location Requirements” section.

Warm food will cause the refrigerator to run longer until the air cools to the desired temperature.

Warm air entering the refrigerator causes it to run more. Open the door(s) less often.

Make sure the refrigerator is level. See the “Refrigerator Leveling and Door Closing” section. Keep food and containers from blocking the door.

Adjust the refrigerator control to a less-cold setting until the refrigerator temperature is as desired.

Clean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures.

If there is power to the refrigerator and the lights do not illuminate when a door or drawer is opened, call for service or assistance.

Close the doors and drawer to reset and open to resume lighted task.

Ensure there are no magnets or electronic devices within 3" (7.6 cm) of the hinge cover.

Due to this reduction in operating noise, you may notice unfamiliar noises that are normal.

energy-efcient speeds.

This is normal.

against the oor. See the “Refrigerator Leveling and Door Closing” section.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at producthelp.whirlpool.com

If you experience Possible Causes Solution

Unusual Noise (cont.)

Rattling/Banging Movement of the water lines against

Sizzling Water dripping on the heater during

Water running/Gurgling May be heard when ice melts during

Buzzing and clicking Heard when the water valve opens

Repetitive clicking Dual evaporator valve regulating the

Creaking/Cracking/ Grinding

Clatter May be heard when the ice falls into

Temperature and Moisture

Temperature is too warm. The refrigerator has just been

Temperature is too cold in the refrigerator/crisper.

Temperature is too cold in the pantry drawer.

There is interior moisture buildup.

NOTE: Some moisture buildup is normal.

the refrigerator cabinet or of items placed on top of the refrigerator cabinet

Defrost cycle

the Defrost cycle and water runs into the drain pan.

and closes to dispense water and/or ll the ice maker.

cooling operation.

May be heard as ice is being ejected from the ice maker mold.

the ice storage bin.

installed. Cooling is turned off. Turn on cooling. See the “Using the Controls” section. The controls are not set correctly for

the surrounding conditions. The door(s) are opened often or not

closed completely. Allows warm air to enter refrigerator.

A large load of food was recently added.

The refrigerator air vent(s) are blocked.

The controls are not set correctly for the surrounding conditions.

The ice storage bin is not in the correct position.

The control is not set correctly for the items stored in drawer.

The room is humid. A humid environment contributes to moisture buildup. The door(s) are opened often or not

closed completely. Allows humid air to enter the refrigerator.

The door(s) are blocked open. Move food packages away from door. A bin or shelf is in the way. Push bin or shelf back into the correct position. Storing liquid in open containers This adds humidity to the refrigerator interior. Keep all containers

Move excess water line away from the refrigerator cabinet or fasten excess tubing to the cabinet. See the “Connect the Water Supply” section or remove items from the top of the refrigerator.

This is normal.

If the refrigerator is connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn off the ice maker.

You may hear rapid repetitive clicking sounds as the unit switches from cooling 1 compartment to cooling the other. This sound is normal.

This is normal.

Allow 24 hours following installation for the refrigerator to cool completely.

Adjust the controls a setting colder. Check the temperature in 24 hours. See the “Using the Controls” section.

Minimize door openings and keep doors fully closed.

Allow several hours for refrigerator to return to normal temperature.

If the air vent located in the middle rear of the refrigerator compartment is blocked by items placed directly in front of it, the refrigerator will get too cold. Move items away from the air vent.

Adjust the controls a setting warmer. Check the temperature in 24 hours. See the “Using the Controls” section.

See the “Ice Maker and Storage Bin” section.

Adjust the temperature setting. See the “Using the Controls” section.

Minimize door openings and close doors completely.

tightly covered.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at producthelp.whirlpool.com

If you experience Possible Causes Solution

Temperature and Moisture (cont.)

There is frost/ice buildup in the freezer compartment.

Ice and Water

The ice maker is not producing ice or is not producing enough ice.

The ice cubes are hollow or small.

NOTE: This is an indication of low water pressure.

The drawer is opened often or left open.

Poor door seal Ensure door seals are making full contact with the refrigerator

Temperature controls are not set correctly.

The refrigerator is not connected to a water supply or the water supply shut-off valve is not turned on.

There is a kink in the water source line.

The ice maker is not turned on. Make sure the ice maker is on. See the “Ice Maker and Storage

The refrigerator has just been installed.

The refrigerator door is not closed completely.

A large amount of ice was recently removed.

An ice cube is jammed in the ice maker.

A water lter is installed on the refrigerator.

A reverse osmosis water ltration system is connected to the cold water supply.

The water shut-off valve is not fully open.

There is a kink in the water source line.

A water lter is installed on the refrigerator.

A reverse osmosis water ltration system is connected to the cold water supply.

Questions remain regarding water pressure.

Minimize drawer openings and close drawer completely after use.

cabinet to allow for an adequate seal. See the “Using the Controls” section for recommended

temperature settings.

Connect refrigerator to water supply and turn water shut-off valve to fully open.

A kink in the line can reduce water ow. Straighten the water source line.

Bin” section. Wait 24 hours after ice maker installation for ice production to

begin. Wait 3 days for full ice production. Close the door rmly. If it does not close completely, see “The

doors will not close completely” in this table. Allow sufcient time for ice maker to produce more ice. See the

“Ice Maker and Storage Bin” section for ice production rates. Remove ice from the ice maker with a plastic utensil.

Remove the water lter and operate the ice maker. If ice volume improves, then the lter may be clogged or incorrectly installed. Replace lter or reinstall it correctly.

This can decrease water pressure. See the “Water Supply Requirements” section.

Turn the water shut-off valve fully open.

A kink in the line can reduce water ow. Straighten the water source line.

Remove lter and operate ice maker. If ice quality improves, then the lter may be clogged or incorrectly installed. Replace lter or reinstall it correctly.

This can decrease water pressure. See the “Water Supply Requirements” section.

Call a licensed, qualied plumber.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at producthelp.whirlpool.com

If you experience Possible Causes Solution

Ice and Water (cont.)

Off-taste, odor, or gray color in the ice or water

The water and ice dispenser will not operate properly.

Newly installed refrigerator requires ush of water system.

Recently installed or replaced plumbing connections. New plumbing connections can cause discolored or off-avored ice and water.

Using a water supply connection type other than recommended

The ice has been stored too long. Discard ice and wash ice storage bin. Allow 24 hours for ice

The water has been stored too long. Dispense at least 1 qt (1 L) of water per week to maintain a fresh

Odor from stored food has transferred to the ice.

There are minerals (such as sulfur) in the water.

There is a water lter installed on the refrigerator.

The water lter needs to be replaced. Replace the disposable water lter at least every 6 months or

The refrigerator is not connected to a water supply or the water supply shut-off valve is not turned on.

There is a kink in the water source line.

The refrigerator has just been installed.

The water pressure to the house is not at or above 35 psi (241 kPa).

A reverse osmosis water ltration system is connected to the cold water supply.

The water lter may be clogged. Remove the water lter and operate dispenser. If water ow

The water lter is installed incorrectly. Remove the water lter and reinstall. See the “Water Filtration

Flush the water system. See the “Water and Ice Dispensers” section for water system ushing instructions.

Discard ice and wash the ice storage bin. Flush the water system with 3 gal. (12 L) of water. Allow 24 hours for the ice maker to make new ice and discard the rst 3 batches of ice produced.

It is recommended to use copper tubing or Whirlpool line, Part Number 8212547RP. See the “Connect the Water Supply” section.

maker to make new ice.

supply. Use airtight, moisture-proof packaging to store food.

A water lter may need to be installed to remove the minerals.

Gray or dark discoloration in ice may indicate that the water ltration system needs additional ushing. Flush the water system after installing and before using a new water lter. See the “Water and Ice Dispensers” section for water lter ushing instructions.

when indicated. See the “Water Filtration System” section. Connect the refrigerator to the water supply, and turn the water

shut-off valve to fully open.

A kink in the water line can reduce water ow from the water dispenser and result in hollow or irregular-shaped ice. Straighten the water source line.

Flush and ll the water system. See the “Water and Ice Dispensers” section.

The water pressure to the house determines the ow from the dispenser. See the “Water Supply Requirements” section.

A reverse osmosis water ltration system can decrease water pressure. See the “Water Supply Requirements” section.

increases, your lter is clogged and needs to be replaced. See the “Water Filtration System” section.

System” section.

supply

TROUBLESHOOTING

First try the solutions suggested here or visit our website at producthelp.whirlpool.com

If you experience Possible Causes Solution

Ice and Water (cont.)

The water and ice dispenser will not operate properly. (cont.)

Ice bin is difcult to remove from door.

The ice dispenser jams while dispensing crushed ice.

Water is leaking or dripping from the dispenser system.

NOTE: A few drops of water after dispensing is normal.

Ice continues to ow from the dispenser.

NOTE: A few cubes dispensed after releasing the dispenser lever is normal.

Water continues to drip from the dispenser beyond the rst few drops.

Water is leaking from the back of the refrigerator.

The refrigerator door or freezer drawer is not closed completely.

The refrigerator doors were recently removed.

Ice is clogged in the ice storage bin or ice is blocking the ice delivery chute.

Ice level in bin may be high and uneven from normal ice production and augering of ice during dispensing.

Crushed ice is blocking the ice delivery chute.

The glass was not held under the dispenser long enough.

The refrigerator has just been installed.

The water lter was recently installed or replaced.

There may be a loose water connection.

The water line connections were not fully tightened.

Recently removed the doors and did not fully tighten water line connection.

Close the door or drawer rmly. If it does not close completely, see “The doors will not close completely” in this section.

Make sure the water dispenser wire/tube assembly has been properly reconnected at the top of the refrigerator door. See the “Remove and Replace Refrigerator Doors” section.

Remove the ice clogging the storage bin and delivery chute, using a plastic utensil if necessary. Clean the ice delivery chute and the bottom of the ice storage bin using a warm, damp cloth, then dry both thoroughly. To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and delivery chute every 2 weeks.

Dispense 2 to 3 glasses of ice, then try removing the ice bin.

Switch from crushed ice to cubed ice to clear the ice dispenser. Then switch back to crushed ice.

Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.

Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system. See the “Water and Ice Dispensers” section.

Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system. See the “Water and Ice Dispensers” section

Check for water in bottom of refrigerator compartment, hinge area, or by household connection in back of product.

See the “Connecting the Water” section.

See the “Remove and Replace Refrigerator Doors” section.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at producthelp.whirlpool.com

If you experience Possible Causes Solution

Ice and Water (cont.)

Crushed or cubed ice misses the glass when dispensing ice.

Water from the dispenser is warm.

Doors

The glass is not held close enough to where the ice exits the chute.

Water from the dispenser is chilled to 50°F (10°C).

The refrigerator has just been installed.

A large amount of water was recently dispensed.

Water has not been recently dispensed.

The refrigerator is not connected to a cold water pipe.

WARNING

Hold the glass close to where the ice exits the chute.

This is normal.

Allow 24 hours after installation for the water supply to cool completely.

Allow 3 hours for the water supply to cool completely.

The rst glass of water may not be cool. Discard the rst glass of water dispensed.

Make sure the refrigerator is connected to a cold water pipe. See the “Water Supply Requirements” section.

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search for “Refrigerator Leveling and Door Closing.”

The doors will not close completely.

The doors are difcult to open.

The doors appear to be uneven.

The refrigerator is unsteady or it rolls forward when opening and closing doors.

The door is blocked open. Move food packages away from door. A bin or shelf is in the way. Push bin or shelf back into the correct position. Recently installed Remove all packaging materials. The door gaskets are dirty or sticky. Clean gaskets and contact surfaces with mild soap and warm

The doors need to be aligned or the refrigerator needs to be leveled.

The refrigerator brake feet are not snug against the oor.

water. Rinse and dry with soft cloth. See the “Refrigerator Leveling and Door Closing” section.

Remove the base grille. Turn both brake feet (1 on each side) clockwise, the same amount, until they are snug against the oor. See the “Refrigerator Leveling and Door Closing” section.

PERFORMANCE DATA SHEET

%6.89/%3.99>

Water Filtration System

Model P9WB2L/P9RFWB2L Capacity 200 Gallons (757 Liters)

System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53, Standard 401, and CSA B483.1 for the reduction of contaminants specified on the Performance Data Sheet.

This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42, 53, 401, and CSA B483.1.

Substance Reduction Aesthetic EffectsInfluent Challenge Concentration Maximum Permissable

%01 ± L/g m 0.2rodO/etsaT en i ro l hC

Particulate Class I

Contaminant Reduction Influent Challenge Concentration Maximum Permissable

Live Cysts

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.75 gpm (2.84 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters). The compounds certified under NSF 401 have been deemed as “emerging compounds/incidental contaminants.” Emerging compounds/incidental contaminants are those compounds that have been detected in drinking water supplies at trace levels. While occurring at only trace levels, these compounds can affec

It is important that operational, maintenance, and filter replacement requirements be carried out for the product to perform as advertised. Property damage can occur if all instructions are not followed.

The disposable cartridge must be changed at least every 6 months. Use replacement filter P9RFWB2L, part #EDR2RXD1/EDR2RXD1B.

2015 suggested retail price of $49.99 U.S.A./$49.99 Canada. Prices are subject to change without notice.

The filter monitor system measures the amount of water that passes through the filter and alerts you when it is time to replace the filter. Refer to the “Using the Controls” or “Water Filtration System” section (in the User Instructions or User Guide) to learn how to check the water filter status.

After changing the water filter, flush the water system. See “Water and Ice Dispensers” or “Water Dispenser” in the User Instructions or User Guide. These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary. The product is for cold water use only. The water system must be installed in compliance with state and local laws and regulations.

* At least 10,000 particle %9.99>noi tcuder %58Lm / s

†

t the public acceptance/perception of drinking water quality.

01so t s ebsA

0enadn i L

to 108 fibers/L

††

Water Supply Water Pressure Water Temperature Service Flow Rate

Product Water Concentration

Refer to the “Warranty” section (in the User Instructions or User Guide) for the Manufacturer’s limited warranty, name, and telephone number.

L/g m 010.0%01 ±L / gm 51 . 05.8 Hp @ / 5.6 Hp @ :daeL

Application Guidelines/Water Supply Parameters

Potable City or Well 30 - 120 psi (207 - 827 kPa) 33° - 100°F (0.6° - 37.8°C)

0.75 gpm (2.84 L/min.) @ 60 psi

Average % Reduction

%0.7 9 noi tcuder %05

Average % Reduction

%8.39L/g m 500.0%01 ± L /gm 510 . 0enezneB %8.99L/g m 570.0%01 ± L /gm 522 . 0eneznebo r o l hc iD-p %9 . 1 8L/g m 040.0%01 ± L/g m 80.0narufobraC

%5 9 >L/g m 300.0%01 ± 510 . 0enehpaxoT

%0.78L/g m 300.0%01 ± L /gm 900 . 0en i za r t A

%9 9 >%9 9

%99 . 99>%59.99 . n im L / 000 , 05

%9.69UTN 5.0 %0 1 ± UTN 1 1yt idibruT

%2.99>L / gm 2000 . 0%01 ± 200 . %6.69L/g m 500.0%01 ± L /gm 510 . 0ene l yh t eo r o l hca r t eT %3.29L/g m 06.0%01 ± L/g m 8.1eneznebo r o l hc i D-O %9.68L/g m 07.0%01 ± L/g m 1.2enezneb l yh t E

%8 . 9 9 >L/g m 70.0%01 ± L/g m 012.0enezneborolhci rT-4,2,1 %5.88L/g m 70.0%01 ± L /gm 012 . 0D - 4,2 %6.99L/g m 1.0%01 ± L/g m 0.2ene r y tS %5.39L/g m 0.1%01 ± L/g m 0.3eneu l oT %7.18L/g m 200.0%01 ± L / gm 600 . 0n i r dnE %7.59L / gn 03%02 ± 002lolonetA %1.69L / gn 02%02 ± 041mi r poh t emi r T %3.69L / gn 02%02 ± 041noruniL %3 . 5 9L / gn 02%02 ± 041eno r t sE %5.59L / gn 002%02 ± 0041l onehp l ynoN

Class I particle size: >0.5 to <1 um

†Based on the use of Cryptosporidium parvum oocysts ††Fibers greater than 10 um in length

NSF is a registered trademark of NSF International.

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS

10/18

WARRANTY

WHIRLPOOL®

REFRIGERATION LIMITED

WARRANTY

REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the

Customer eXperience Center:

■ Name, address, and telephone number

■ Model number and serial number

■ A clear, detailed description of the problem

■ Proof of purchase, including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without

service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.

2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for

warranty service to:

Whirlpool Customer eXperience Center

In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.

FIVE YEAR LIMITED WARRANTY

WHAT IS COVERED

ONE YEAR LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for factory speciﬁed replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased or, at its sole discretion, replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON

CAVITY LINER AND SEALED REFRIGERATION SYSTEM

In the second through ﬁfth years from the date of purchase, when this major appliance is installed, operated, and maintained according to the instructions attached to or furnished with the product, Whirlpool brand will pay for factory speciﬁed replacement parts and repair labor for the following components to correct non-cosmetic defects in materials and workmanship in this part that prevent function of the refrigerator and that existed when this major appliance was purchased:

■ Refrigerator/freezer cavity liner if the part cracks due

to defective materials or workmanship

■ Sealed Refrigeration system (includes compressor,

evaporator, condenser, dryer, and connecting tubing)

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or ﬁtness, so this limitation may not apply to you. This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state or province to province.

1. Commercial, non-residential, or multiple-family use, or use inconsistent with

published user, operator, or installation instructions.

2. In-home instruction on how to use your product.

3. Service to correct improper product maintenance or installation, installation

not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring, fuses, or water inlet hoses).

4. Consumable parts (e.g., light bulbs, batteries, air or water ﬁlters, preservation

solutions, etc.).

5. Defects or damage caused by the use of non-genuine Whirlpool parts

or accessories.

6. Damage from accident, misuse, abuse, ﬁre, ﬂoods, acts of God, or use with

products not approved by Whirlpool.

7. Repairs to parts or systems to correct product damage or defects caused

by unauthorized service, alteration, or modiﬁcation of the appliance.

8. Cosmetic damage, including scratches, dents, chips, and other damage to

the appliance ﬁnishes, unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.

9. Discoloration, rust, or oxidation of surfaces resulting from caustic or

corrosive environments including, but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.

10. Food or medicine loss due to product failure.

11. Pickup or delivery. This product is intended for in-home repair.

12. Travel or transportation expenses for service in remote locations where

an authorized Whirlpool servicer is not available.

13. Removal or reinstallation of inaccessible appliances or built-in ﬁxtures

(e.g., trim, decorative panels, ﬂooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or replacement of the product.

14. Service or parts for appliances with original model/serial numbers removed,

altered, or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

WHAT IS NOT COVERED

02/17

Whirlpool WRF954CIHZ02 Owner’s Manual

Specifications and Main Features

Frequently Asked Questions

User Manual