Congratulations on your purchase and welcome to
the Whirlpool Brand family of high-quality
appliances. Your new Whirlpool® French Door
Refrigerator combines advanced cooling technology
with simple operation and high efficiency.
Each appliance that leaves our factory is inspected
thoroughly to ensure that it is working properly.
Please read the Use and Care Instructions in this
guide before operating your new refrigerator. Like
all appliances, your refrigerator may require
maintenance or repair from time to time, but you
can help to ensure that your refrigerator provides
many years of reliable service by following the
instructions in this guide.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
Plug into a grounded 3 prong outlet.Do not remove ground prong.Do not use an adapter.Do not use an extension cord.Disconnect power before servicing.Replace all parts and panels before operating.Remove doors from your old refrigerator.Connect to a potable water supply only.
Use nonflammable cleaner.Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
Use two or more people to move and install refrigerator.
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
follow instructions.
You
can be killed or seriously injured if you don't
instructions.
follow
Disconnect power before installing ice maker (on ice maker
kit ready models only).
Use a sturdy glass when dispensing ice (on some models).Do not hit the refrigerator glass doors (on some models).This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not
play with the appliance.
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
Proper Disposal of
Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your
Old Refrigerator or Freezer:
Take off the doors.
Leave the shelves in place so that
children may not easily climb inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
3
PARTS AND FEATURES
BAC
D
E
F
G
H
I
A. Ice maker
B. Air filter
C. Water filter
D. Door bins
E. Crispers
F. Pantry drawer
G. Freezer drawer
H. LED ramp-on lighting
I. In-Door-Ice
dispensing system
®
ice
What’s New Behind the Doors?
Your Whirlpool® French Door Refrigerator comes equipped with various
innovative storage and energy efficient features.
Energy and Normal Operating Sounds
Your new French Door Bottom Mount refrigerator has been
designed to optimize energy efficiency, and better regulate
temperatures to match cooling demand. You may notice that it
operates differently from your previously owned refrigerator. It is
normal for the high-efficiency compressor to run for extended
periods of time at varying speeds in order to consume only the
energy necessary for optimum efficiency. In addition, during
various stages of the cooling cycle, you may hear normal
operating sounds tha
More Storage Space
The French Door Bottom Mount has the most fresh food storage
space available, including a full-width, temperature controlled,
pantry drawer perfect for storing veggie trays or party platters.
t are unfami
liar to you.
In-Door-Ice® Ice Dispensing System
The ice storage bin located in the door provides an entire extra
shelf of storage space, and the storage bin is removable for easy
access to filtered ice.
Dual Evaporator (on some models)
The refrigerator and freezer compartments have dedicated
evaporators to provide fresh and frozen foods with separate
climates. Frozen food stays cold and dry, while fresh food
remains at the ideal temperature and humidity.
Water Filter
SF® Certified filter reduces chlorine taste and odor, particulates
N
(class I), lead, and mercury. Replacing the water filter every
6 months ensures clean, filtered drinking water.
Air Filter
An air filter is 15 times more powerful than baking soda at
reducing common food odors inside the refrigerator.
Produce Preserver (on some models)
Ethylene is a natural gas produced by fruits and vegetables to
promote ripening. The Produce Preserver absorbs ethylene, to
delay the over-ripening of fresh produce. As a result, certain
produce items will stay fresh longer.
CoolVox® Kitchen Sound System (on some models)
We made the kitchen pulse with energy by adding music where
it’s never been before. The CoolVox® kitchen sound system
pairs easily with smart phones, tablets or other Bluetooth®†
mobile devices.
Water Dispenser with Measured Fill
(on some models)
The measured fill feature allows you to dispense the desired
amount of filtered water.
†®BLUETOOTH is a registered trademark of Bluetooth SIG, Inc.
4
INSTALLATION INSTRUCTIONS
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
LED Lighting
The LED lights do not ever need to be replaced.
MicroEdge® Glo Shelves (on some models)
Industry-exclusive MicroEdge® Glo shelves make every snack
stand out in your refrigerator. By moving LED lighting to a new
spot under the shelves, this leading-edge technology elevates
the look and feel of your refrigerator.
Unpack the Refrigerator
Door Alarm
A helpful alarm sounds when the refrigerator door or freezer
drawer is left ajar.
Power Outage Indicator
If the power should go out while you are away from home, this
indicator will let you know the refrigerator has been without
power.
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety.”
■ Dispose of/recycle all packaging materials.
Clean Before Using
After you remove all of the packaging materials, clean the inside
of your refrigerator before using it. See the cleaning instructions
in “Refrigerator Care.”
5
INSTALLATION INSTRUCTIONS
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
3³⁄₄" (9.5 cm)
¹⁄₂" (1.25 cm)
Location Requirements
NOTE: This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature range
for optimum performance, which reduces electricity usage and
provides superior cooling, is between 60°F (15°C) and 90°F
(32°C). It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
IMPORTANT: This refrigerator is designed for indoor, household
use only.
To ensure proper ventilation for your refrigerator, allow for a ¹⁄₂"
(1.25 cm) of space on each side and at the top. Allow for a 1"
(2.54 cm) space behind the refrigerator. If your refrigerator has an
ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a fixed wall,
leave a 3³⁄₄" (9.5 cm) minimum space between the refrigerator
and wall to allow the door to swing open.
6
INSTALLATION INSTRUCTIONS
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Door Removal and Replacement
Wiring Plug
Top Left Hinge
Style 1 – Water Dispenser
Tubing Connection
A
A. Outer Ring
BA
C
A. ³⁄₁₆" Internal Hex-Head Screws
B. Ground Wire (Do Not Remove)
C. Do Not Remove Screws
Style 2 – Water Dispenser
Tubing Connection
A
A. Outer Ring
Top Right Hinge
A. ³⁄₁₆"
Internal Hex-Head Screws
B. Hinge Cover Screw
C. Top Hinge Cover
D. Top Hinge
C
B
A
D
Remove and Replace Refrigerator Doors
NOTE: Measure the width of your door opening, to see whether or not you need to remove the refrigerator doors to move the
refrigerator into your home. If door removal is necessary, see the following instructions.
IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator
control OFF. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
Gather the required tools and read all instructions before removing doors.
TOOLS NEEDED:³⁄₁₆" hex key wrench and a #2 Phillips screwdriver
7
INSTALLATION INSTRUCTIONS
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
A
B
C
D
WARNING
Excessive Weight Hazard
Use two or more people to lift the refrigerator door.
Failure to do so can result in back or other injury.
A
B
AB
Remove Right-Hand Refrigerator Door
1. Unplug refrigerator or disconnect power.
2. Keep the refrigerator doors closed until you are ready to lift
them free from the cabinet.
NOTE: Provide additional support for the refrigerator door
while the hinges are being removed. Do not depend on the
door gasket magnets to hold the door in place while you are
working.
3. Using a Phillips screwdriver, remove the cover from the Top
Hinge.
4. Using the ³⁄₁₆" hex key wrench, remove the two internal hex
head screws from the top hinge, and set aside.
NOTE: Do not remove the two locator screws. These screws
will help you align the hinge when you replace the door.
Remove Left-Hand Refrigerator Door
IMPORTANT: The tubing and wiring for the water dispenser run
through the left-hand door hinge, so they must be disconnected
before removing the door.
1. Using a Phillips screwdriver, remove the cover from the top
hinge.
A. Top hinge cover screwB.Top hinge cover
2. Disconnect the water dispenser tubing located on top of the
door hinge.
Style 1 - Press the outer ring against the face of the fitting
and gently pull the dispenser tubing free.
NOTE: The water dispenser tubing remains attached to the
left-hand refrigerator door.
A. Top hinge cover screw
B. Top hinge cover
C.
³⁄₁₆
" Internal hex head screws
D. Top hinge
5. Lift the refrigerator door from the bottom hinge pin. The top
hinge will come away with the door.
8
A. Outer ring
B. Face of fitting
INSTALLATION INSTRUCTIONS
AB
C
Style 2 - Firmly pull up on the clasp. Then, pull the tubing out
of the fitting.
NOTE: The water dispenser tubing remains attached to the
left-hand refrigerator door.
3. Disconnect the wiring plug located on top of the door hinge.
■ Grasp each side of the wiring plug. With your left thumb,
press down to release the catch and pull the sections of
the plug apart.
NOTE: Do not remove the green, ground wire. It should
remain attached to the door hinge.
4. Using the ³⁄₁₆" hex key wrench, remove the two internal hex
head screws from the top hinge, and set aside.
NOTES:
■ Provide additional support for the refrigerator door while
the hinges are being removed. Do not depend on the door
gasket magnets to hold the door in place while you are
working.
■ Do not remove the two locator screws. These screws will
help you align the hinge when you replace the door.
5. Lift the refrigerator door from the bottom hinge pin. The top
hinge will come away with the door.
NOTE: It may not be necessary to remove the bottom hinges
and brake feet assemblies to move the refrigerator through a
doorway.
■ Only if necessary, use a driver with a #2 square bit tip to
remove the bottom hinges and a ³⁄₈" nut driver to remove
the brake feet screws.
Replace Right-Hand Refrigerator Door
1. Set the right-hand door onto the bottom hinge pin.
2. Insert the top hinge pin into the open hole in the top of the
refrigerator door.
3. Using the two ³⁄₁₆" internal hex head screws, fasten the hinge
to the cabinet. Do not tighten the screws completely.
Replace Left-Hand Refrigerator Door
IMPORTANT: Do not intertwine the water tubing and wiring
bundles when reconnecting them.
1. Set the left-hand door onto the bottom hinge pin.
2. Using the two ³⁄₁₆" internal hex head screws, fasten the hinge
to the cabinet. Do not tighten the screws completely.
3. Reconnect the water dispenser tubing.
Style 1 - Insert the tubing into the fitting until it stops and the
outer ring is touching the face of fitting.
Style 2 - Insert the tubing firmly into the fitting until it stops.
Close the clasp around the tubing. The clasp snaps into place
between the fitting and the collar.
4. Reconnect the electrical wiring.
■ Push together the two sections of the wiring plug.
Final Steps
1. Completely tighten the four internal hex head screws (two on
the right-hand door hinge and two on the left-hand door
hinge).
2. Replace both top hinge covers.
A.
³⁄₁₆
" Internal hex head screws
B. Ground wire (do not remove)
C.Locator screws (do not
remove)
9
INSTALLATION INSTRUCTIONS
A
A
B
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Remove and Replace Freezer Drawer Front
Depending on the width of your door opening, it may be
necessary to remove the freezer drawer front to move the
refrigerator into your home.
IMPORTANT:
■ If the refrigerator was previously installed and you are moving
it out of the home, before you begin, turn the refrigerator
control OFF, and unplug the refrigerator or disconnect power.
Remove food from the freezer drawer.
■ Two people may be required to remove and replace the freezer
drawer front.
Tool Needed:¹⁄₄" hex driver
Remove Drawer Front
1. Open the freezer drawer to its full extension.
2. Remove the two screws at the top, inside the drawer front
(one on the left-hand side and one on the right-hand side)
that fasten the drawer front to the drawer glides.
3. Lift up on the drawer front to release the plastic studs from the
drawer glide bracket slots.
Replace Drawer Front
1. Pull out the freezer drawer glides to their full extension.
2. Holding the drawer front by its sides, align the two plastic
studs, located at the bottom, inside the drawer front, with the
drawer glide bracket slots.
NOTE: It helps if one person holds the drawer glides steady
while another person aligns the drawer front and inserts the
studs into the slots.
A. Drawer front screw
B. Drawer front plastic stud
A. Drawer glide bracket slots
4. Slide the drawer glides back into the freezer.
10
3. Replace and tighten the two screws at the top of the drawer
front (one on the left-hand side and one on the right-hand
side).
Final Steps
1. Plug into a grounded 3 prong outlet.
2. Reset the controls. See “Using the Control(s).”
3. Return all removable door parts to doors and the food to
refrigerator.
INSTALLATION INSTRUCTIONS
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Electrical Requirements
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical
connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator and approved accessories be
provided. Use an outlet that cannot be turned off by a switch. Do
not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn OFF Cooling, and then disconnect the
refrigerator from the electrical source. When you have finished,
reconnect the refrigerator to the electrical source and turn ON
Cooling. See “Using the Control(s).”
Water Supply Requirements
A cold water supply with water pressure between 35 and 120 psi
(241 and 827 kPa) is required to operate the water dispenser and
ice maker. If you have questions about your water pressure, call a
licensed, qualified plumber.
NOTE: If the water pressure is less than what is required, the flow
of water from the water dispenser could decrease or ice cubes
could be hollow or irregular shaped.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 35 and 120 psi (241 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy use. The tank capacity could be too small to keep
up with the requirements of the refrigerator.
NOTE: Faucet-mounted reverse osmosis systems are not
recommended.
■ If your refrigerator has a water filter, it may further reduce the
water pressure when used in conjunction with a reverse
osmosis system. Remove the water filter. See “Water
Filtration System.”
If you have questions about your water pressure, call a licensed,
qualified plumber.
11
INSTALLATION INSTRUCTIONS
A
B
D
C
BCA
B
A
C
D
Connect the Water Supply
Read all directions before you begin.
IMPORTANT:
■ Plumbing shall be installed in accordance with the
International Plumbing Code and any local codes and
ordinances.
■ The gray water tubing on the back of the refrigerator (which is
used to connect to the household water line) is a PEX
(cross-linked polyethylene) tube. Copper and PEX tubing
connections from the household water line to the refrigerator
are acceptable, and will help avoid off-taste or odor in your ice
or water. Check for leaks.
If PEX tubing is used instead of copper, we recommend the
following Part Numbers:
W10505928RP (7 ft [2.14 m] jacketed PEX),
8212547RP (5 ft [1.52 m] PEX), or
W10267701RP (25 ft [7.62 m] PEX).
■ Install tubing only in areas where temperatures will remain
above freezing.
Tools Needed:
Gather the required tools and parts before starting installation.
■ Flat-blade screwdriver
■ ⁷⁄₁₆" and ¹⁄₂" open-end wrenches or two adjustable wrenches
■ ¹⁄₄" nut driver
NOTE: Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve
which reduces water flow and clogs easier.
Connect to Water Line
IMPORTANT: If you turn the refrigerator on before the water is
connected, turn OFF the ice maker.
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Use a quarter-turn shutoff valve or the equivalent, served by a
¹⁄₂" household supply line.
NOTE: To allow sufficient water flow to the refrigerator, a
minimum ¹⁄₂" (12.7 mm) size household supply line is
recommended.
■ Ensure that you have the proper length needed for the
job. Be sure both ends of the copper tubing are cut
square.
■ Slip compression sleeve and compression nut onto
copper tubing as shown. Insert end of tubing into outlet
end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not
overtighten.
A. Compression sleeve
B. Compression nut
C. Copper tubing
5. Place the free end of the tubing into a container or sink, and
turn on main water supply to flush out tubing until water is
clear. Turn off shutoff valve on the water pipe.
NOTE: Always drain the water line before making the final
connection to the inlet of the water valve, to avoid possible
water valve malfunction.
6. Bend the copper tubing to meet the water line inlet, which is
located on the back of the refrigerator cabinet as shown.
Leave a coil of copper tubing to allow the refrigerator to be
pulled out of the cabinet or away from the wall for service.
Connect to Refrigerator
Follow the connection instructions specific to your model.
Style 1
1. Remove plastic cap from water valve inlet port. Attach the
copper tube to the valve inlet using a compression nut and
sleeve, as shown. Tighten the compression nut. Do not
overtighten. Confirm copper tubing is secure by pulling on
copper tubing.
2. Create a service loop with the copper tubing. Avoid kinks
when coiling the copper tubing. Secure copper tubing to
refrigerator cabinet with a “P” clamp.
A. Sleeve
B. Nut
C. Copper tubing (to refrigerator)
D. Household supply line (½" minimum)
4. Now you are ready to connect the copper tubing to the
shutoff valve. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) soft
copper tubing to connect the shutoff valve and the
refrigerator.
12
A. Copper tubing
B. “P” clamp
C. Compression nut
D. Compression sleeve
INSTALLATION INSTRUCTIONS
D
ABC
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
A
B
3. Turn on water supply to refrigerator and check for leaks.
Correct any leaks.
Style 2
1. Unplug refrigerator or disconnect power.
2. Remove and discard the short, black plastic part from the
end of the water line inlet.
3. Thread the nut onto the end of the tubing. Tighten the nut by
hand. Then tighten it with a wrench two more turns. Do not
overtighten.
NOTE: To avoid rattling, be sure the copper tubing does not
touch the cabinet’s side wall or other parts inside the cabinet.
A. Household water line
B. Nut (purchased)
4. Install the water supply tube clamp around the water supply
line to reduce strain on the coupling.
5. Turn ON shutoff valve.
6. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
7. On some models, the ice maker is equipped with a built-in
water strainer. If your water conditions require a second water
strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube
connection. Obtain a water strainer from your appliance
dealer.
C. Ferrule (purchased)
D. Refrigerator water tubing
Complete the Installation
1. Plug into a grounded 3 prong outlet.
2. Flush the water system. See “Water and Ice Dispensers.”
NOTE: Allow 24 hours to produce the first batch of ice. Discard
the first three batches of ice produced. Allow 3 days to
completely fill the ice storage bin.
Handle Installation and Removal
Parts Included: Door handles (2), Drawer handle(s) (1 or 2
depending on model), ¹⁄₈" hex key, spare setscrew(s)
NOTE: With the handles laying on a flat surface, the handles
intended for the drawers are more curved. They will not mount
flush against the doors.
Install Handles
NOTE: Handle mounting setscrews are preinstalled inside the
handle.
1. Remove the handles from the packaging inside the
refrigerator, and place them on a soft surface.
2. Open a refrigerator compartment door. On the closed door,
place a handle onto the shoulder screws so that the
setscrews are facing the adjacent door.
A. Shoulder screws
B. Setscrews inside the handle
3. Firmly push the handle toward the door until the handle base
is flush against the door.
13
INSTALLATION INSTRUCTIONS
A
B
4. While holding the handle, insert the short end of the hex key
into the upper hole and slightly rotate the hex key until it is
engaged in the setscrew.
5. Using a clockwise motion tighten the setscrew just until it
begins to contact the shoulder screw. Do not fully tighten.
6. Repeat steps 4 and 5 to fasten the lower setscrew.
7. Once both setscrews have been partially tightened as
instructed in the previous steps, fully tighten both setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
8. Repeat steps 2 through 7 to install the other handle onto the
adjacent refrigerator door.
9. With the drawer(s) closed, place the handle onto the shoulder
screws so that the setscrews are facing down toward the
floor.
10. Firmly push the handle toward the drawer until the handle
base is flush against the drawer.
11. Insert the short end of the hex key into the left-hand hole and
slightly rotate the hex key until it is engaged in the setscrew.
12. Using a left to right motion tighten the setscrew a quarter-turn
at a time just until it begins to contact the shoulder screw. Do
not fully tighten.
13. Repeat steps 11 and 12 to fasten the right-hand setscrew to
the shoulder screw.
14. Once both setscrews have been partially tightened as
instructed in the previous steps, fully tighten both setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
15. For some models, repeat steps 9 through 14 to install a
handle on the second drawer.
16. Save the hex key and all instructions.
A. Shoulder screw
B. Setscrews inside the handle
Remove the Handles
1. While holding the handle, insert the short end of the hex key
into a setscrew hole and slightly rotate the hex key until it is
engaged in the setscrew.
2. Using a right to left motion loosen the setscrew a quarter-turn
at a time.
3. Repeat steps 1 and 2 for the other setscrew. Slowly pull the
handle away from the door or drawer.
4. If necessary, use a Phillips screwdriver to remove the
shoulder screws from the door.
14
INSTALLATION INSTRUCTIONS
A
¹⁄₄"
B
¹⁄₄"
A
A
B
Refrigerator Leveling, Door Closing and Alignment
The base grille covers the adjustable brake feet and roller
assemblies located at the bottom of the refrigerator below the
freezer drawer. Before making any adjustments, remove the base
grille and move the refrigerator to its final location.
1. Remove the base grille. Grasp the grille firmly and pull it
toward you. Open the freezer drawer to access the brake
feet.
NOTE: To allow the refrigerator to roll easier, raise the break
feet by turning them counterclockwise. The front rollers will
be touching the floor.
2. Move the refrigerator to its final location.
3. Lower the brake feet, by turning them clockwise, until the
rollers are off the floor and both brake feet are snug against
the floor. This keeps the refrigerator from rolling forward when
opening the refrigerator doors or freezer drawer.
IMPORTANT: If you need to make further adjustments
involving the brake feet, you must turn both brake feet the
same amount to keep the refrigerator level.
4. Make sure the doors close easily. If you are satisfied with the
door opening and closing, skip the next section and go to
“Align the Doors.” If, however, the doors do not close easily
or the doors pop open, adjust the tilt.
To Adjust the Cabinet Tilt:
■ Open the freezer drawer. Use a ¹⁄₄" hex driver to turn both
brake feet clockwise the same amount. This will raise the
front of the refrigerator. It may take several turns to allow
the doors to close easier.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the brake feet. This
makes it easier to turn them.
Style 1
Style 2
A. Brake foot
5. Make sure the doors are even at the top and that the space
between the bottom of the refrigerator doors and the top of
the freezer drawer is even. If necessary, align the doors.
To Align the Doors:
■ Keeping both refrigerator doors closed, pull out the
freezer drawer. Locate the bottom hinge pin of the
right-hand refrigerator door. The alignment screw is inside
the bottom hinge pin.
■ Insert the short end of the ¹⁄₈" hex key wrench (packed
with the Door Handle Installation Instructions) into the
bottom hinge pin until it is fully engaged in the alignment
screw.
To raise the refrigerator door, turn the hex key to the right.
To lower the door, turn the hex key to the left.
■ Continue to turn the alignment screw until the doors are
aligned.
A. Brake foot
B. Front roller
A. Bottom hinge pin
B.
¹⁄₈
" Hex key wrench
6. Make sure the refrigerator is steady. If the refrigerator seems
unsteady or rolls forward when the door or drawer is pulled
open, adjust the brake feet.
15
FILTERS AND ACCESSORIES
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
B
A
To Steady the Refrigerator:
■ Open the freezer drawer. Using a ¹⁄₄" hex driver, turn both
brake feet clockwise the same amount until the brake feet
are snug against the floor. Check again. If not satisfied,
continue to adjust the brake feet by half turns of the
screw until the refrigerator does not roll forward when the
drawer is opened.
Water Filtration System
Install the Water Filter
1. Locate the accessory packet in the refrigerator and remove
the water filter.
2. Take the water filter out of its packaging and remove the
cover from the O-rings. Be sure the O-rings are still in place
after the cover is removed.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the brake feet. This
makes it easier to turn the screws.
7. Replace the base grille by aligning the ends of the grille with
the leveling assemblies on each side and snapping the grille
into place.
4. Align the arrow on the water filter label with the cutout notch
in the filter housing and insert the filter into the housing.
5. Turn the filter clockwise 90 degrees (¹⁄₄ turn), until it locks into
the housing.
NOTE: If the filter is not correctly locked into the housing, the
water dispenser will not operate. Water will not flow from the
dispenser.
A. O-ring cover
B. O-rings
3. The water filter compartment is located in the right-hand side
of the refrigerator ceiling. Push up on the compartment door
to release the catch, then lower the door.
16
6. While the compartment door is still open, lift the filter up into
the compartment. Then, close the filter compartment door
completely.
7. Flush the water system. See “Flushing the Water Filter” in the
“Water and Ice Dispensers” section.
IMPORTANT: If you do not flush the water system, you may
experience dripping and/or decreased flow from the water
dispenser.
The Water Filter Status Light
Press OPTIONS on the control panel to launch the Options menu.
Press OPTIONS, under Filter Status, again to display the
percentage of filter life remaining (from 99% to 0%). Press ICE/
WATER, under Back, to return to the Normal screen.
The water filter status lights will help you know when to change
your water filter.
■ ORDER FILTER (yellow) - it is almost time to change the water
filter. While you are dispensing water, “Order Filter” will blink
seven times and sound an alert tone three times.
■ REPLACE FILTER (red) - Replace the water filter. While you
are dispensing water, “Replace Filter” will blink seven times
and an alert tone will sound three times.
FILTERS AND ACCESSORIES
A
B
A
C
■ RESET the water filter status tracking feature. After you
replace the disposable filter with a new filter, closing the filter
compartment door will automatically reset the filter status
tracking feature. See “Using the Control(s).”
NOTE: “REPLACE FILTER” will remain illuminated if a filter is
not installed or is installed incorrectly.
Replace the Water Filter
To purchase a replacement water filter, see “Accessories” in the
User Guide, Use and Care Guide or User Instructions.
Replace the disposable water filter when indicated on the water
filter status display or at least every 6 months. If water flow to
your dispenser or ice maker decreases noticeably, change the
water filter sooner.
Install Air Filter
An air filter is 15 times more powerful than baking soda at
reducing common food odors inside the refrigerator.
On some models, your refrigerator's accessory packet includes
an air filter, which must be installed prior to use.
(on some models)
1. Locate the water filter compartment in the right-hand side of
the refrigerator ceiling. Push up to release and lower the
compartment door.
2. Turn the water filter counterclockwise (to the left), and pull it
straight out of the compartment.
NOTE: There may be some water in the filter. Some spilling
may occur. Use a towel to wipe up any spills.
3. Install the replacement water filter by following steps 2
through 7 in the “Install the Water Filter” section.
Installing the Filter Status Indicator
The filter comes with a status indicator, which should be
activated and installed at the same time the air filter is installed.
1. Place the indicator face-down on a firm, flat surface.
Installing the Air Filter
Install the air filter behind the vented door, located on the rear
wall near the top of the refrigerator compartment.
1. Remove the air filter from its packaging.
2. Lift open the vented door.
3. Snap the filter into place.
A. Air filter
2. Apply pressure to the bubble on the back of the indicator until
the bubble pops to activate the indicator.
3. Lift open the vented air filter door. On some models, there are
notches behind the door.
Models with notches:
■ With the indicator screen facing outward, slide the
indicator down into the notches.
NOTE: The indicator will not easily slide into the notches
if the bubble has not been popped.
■ Close the air filter door, and check that the indicator is
visible through the window in the door.
A. Status indicator window
B. Air filter status indicator
C. Notches
17
FILTERS AND ACCESSORIES
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
CAUTION
IR
R
ITA
N
T
Read cautions on back.
ATTENTION
IR
R
ITA
N
T
Lisez des prudences sur le revers.
Models without notches:
■ Place the indicator somewhere it is easily visible - either
inside the refrigerator, or elsewhere in your kitchen or
home.
Replacing the Air Filter
The disposable air filter should be replaced every 6 months,
when the status indicator has completely changed from white to
red.
Install Produce Preserver
The produce preserver absorbs ethylene, to slow the ripening
process of many produce items. As a result, certain produce
items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type
of fruit or vegetable. To preserve freshness, it is best to separate
produce with sensitivity to ethylene from fruits that produce
moderate to high amounts of ethylene.
Sensitivity to
Ethylene
ApplesHighVery High
(on some models)
Ethylene
Production
To order a replacement air filter, contact us. See “Accessories” in
the User Guide, Use and Care Guide or User Instructions for
information on ordering.
1. Remove the used air filter by squeezing in on the side tabs.
2. Remove the used status indicator.
3. Install the new air filter and filter status indicator using the
instructions in the previous sections.
Installing the Produce Preserver
AsparagusMed.Very Low
BerriesLowLow
BroccoliHighVery Low
CantaloupeMed.High
CarrotsLowVery Low
Citrus FruitMed.Very Low
GrapesLowVery Low
LettuceHighVery Low
PearsHighVery High
SpinachHighVery Low
18
1. Find the Produce Preserver housing inside the refrigerator.
2. Open the housing by pulling up and out on the back.
3. Remove the Produce Preserver pouches from the packaging
and place them into the housing.
NOTE: For best performance, always use two pouches.
4. Adhere the Produce Preserver housing to the back wall of the
crisper drawer according to the instructions included in the
package.
FILTERS AND ACCESSORIES
Installing the Status Indicator
The produce preserver comes with a status indicator, which
should be activated and installed at the same time the pouches
are installed.
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator until
the bubble pops to activate the indicator.
Accessories
The following accessories are available for your refrigerator. To
order an accessory, contact us and ask for the Part Number.
In the U.S.A., visit our webpage www.whirlpool.com/accessories or call 1-800-901-2042.
In Canada, visit our webpage www.whirlpool.ca
or call 1-800-807-6777.
affresh
In U.S.A., order Part #W10355016
In Canada, order Part #W10355016B
affresh
In U.S.A., order Part #W10355049
In Canada, order Part #W10355049B
®
Stainless Steel Cleaner:
®
Stainless Steel Wipes:
3. Slide open the cap on the top of the produce preserver
housing.
4. Place the indicator in the top of the housing, facing outward.
5. Slide the cap closed, and check that the indicator is visible
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator’s bubble
has not been popped.
Replacing the Produce Preserver
The disposable pouches should be replaced every 6 months or
when the status indicator changes completely from white to red.
To order replacements, contact us. See “Accessories” for
information on ordering.
1. Remove the used pouches from the produce preserver
housing.
2. Remove the used status indicator.
3. Install the replacement pouches and status indicator using
the instructions in the previous sections.
affresh® Kitchen & Appliance Cleaner:
In U.S.A., order Part #W10355010
In Canada, order Part #W10355010B
Water Filter:
Order Part #W10413645A or FILTER2
Air Filter:
Order Part #W10311524 or AIR1
Produce Preserver:
Order Part # W10346771A or FRESH1
Water Filter, Air Filter and Produce Preserver Bundle Pack:
Order Part # W10413643BL
19
REFRIGERATOR USE
A
Opening and Closing Doors
There are two refrigerator compartment doors. The doors can be
opened and closed either separately or together.
There is a vertically-hinged seal on the left refrigerator door.
■ When the left-hand refrigerator door is opened, the hinged
seal automatically folds inward so that it is out of the way.
■ When both doors are closed, the hinged seal automatically
forms a seal between the two doors.
Using the Controls
The controls are located above the external dispenser.
IMPORTANT: The display screen on the dispenser control panel
will turn off automatically and enter “sleep” mode when the
control buttons and dispenser paddles have not been used for
2 minutes or more. Press any control button to reactivate the
display screen. The home screen will appear as shown.
A. Hinged seal
Viewing and Adjusting Temperature Set Points
For your convenience, your refrigerator and freezer controls are
preset at the factory.
When you first install your refrigerator, make sure that the
controls are still set to the recommended set points. The factory
recommended set points are 37°F (3°C) for the refrigerator and
0°F (-18°C) for the freezer.
IMPORTANT:
■ Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your
food may spoil.
NOTE: Adjusting the set points to a colder than
recommended setting will not cool the compartments any
faster.
■ If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.
■ The recommended settings should be correct for normal
household use. The controls are set correctly when milk or
juice is as cold as you like and when ice cream is firm.
NOTE: Areas such as a garage, basement or porch, may
have higher humidity or extreme temperatures. You may need
to adjust the temperature away from the recommended
settings to accommodate for these conditions.
■ Wait at least 24 hours between adjustments. Recheck the
temperatures before other adjustments are made.
20
View Temperature Set Points
1. Press and hold TEMP for 3 seconds to activate Temperature
mode.
NOTE: To view temperature in degrees Celsius, press the
LIGHT button, under Units, when adjust mode is activated. To
return the display setting to Fahrenheit, press the LIGHT
button again.
REFRIGERATOR USE
When Temperature mode is activated, press TEMP to toggle
between Fridge and Freezer. The display will show the
temperature set point of the selected compartment, and
temperature adjusting information will appear on the display
screen.
Recommended Refrigerator Temperature
Recommended Freezer Temperature
When adjusting temperature set points,
use the following chart as a guide:
CONDITION:TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too coldREFRIGERATOR Setting
REFRIGERATOR too warm REFRIGERATOR Setting
FREEZER too coldFREEZER Setting 1° higher
FREEZER too warm /
Too little ice
1° higher
1° lower
FREEZER Setting 1° lower
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is
turned off.
■ To turn Off cooling, press and hold LOCK and FAST ICE at
the same time for 3 seconds. “Cooling Off” will blink seven
times and then remain lit as shown.
IMPORTANT:
■ To avoid unintentionally locking the dispenser or changing
other settings, press both buttons at exactly the same
time.
■ When cooling is off, the dispenser paddles and all
controls except Lock and Fast Ice are disabled.
Adjust Temperature Set Points
Refrigerator set point range: 33°F to 45°F (0°C to 7°C).
Freezer set point range: -5°F to 5°F (-21°C to -15°C).
1. After Temperature mode is activated, press TEMP again to
Select Zone (Fridge or Freezer). The display will show the
temperature set point of the selected compartment, as
shown.
2. Press LOCK to raise the set point, or press OPTIONS to lower
the set point.
3. When you have finished viewing (and adjusting if desired) the
Fridge zone set point, press TEMP, under Select Zone, to
change the display to show the Freezer zone set point. When
the zone has been changed, “FREEZER” appears on the
display screen.
4. Press the LOCK button to raise the set point, or press the
OPTIONS button to lower the set point.
Save/Confirm Temperature Settings
■ When you have finished adjusting both the refrigerator and
freezer set points, press FAST ICE to confirm and to save the
settings.
NOTE: To exit Temperature mode without saving changes, press
the ICE/WATER button under Back at any time, or allow about
60 seconds of inactivity. The temperature mode will turn off
automatically and return to the normal screen.
A. Press LOCK and FAST ICE at the same time.
■ When cooling is off, press and hold LOCK and FAST ICE for
3 seconds to turn On cooling.
Options
Press the OPTIONS button to open the Options menu and select
between Filter Status or Vacation mode.
Press the ICE/WATER button, under “Back,” at any time to return
to the Home screen.
21
REFRIGERATOR USE
Fast Ice
The Fast Ice feature assists with temporary periods of heavy ice
use by increasing ice production.
■ To turn on the Fast Ice feature, press FAST ICE. When the
feature is on, the Fast Ice icon will appear on the display. The
Fast Ice feature will remain on for 24 hours unless manually
turned off.
■ To manually turn off the Fast Ice feature, press FAST ICE
again. When the feature has been turned off, the Fast Ice icon
will disappear from the display.
Filter Status
Displays the percentage of use remaining in the water filter (from
100% remaining to 0% remaining).
To access Filter Status, press the OPTIONS button to access the
Options menu, then press OPTIONS, under Filter Status, to
display the percent of life remaining in the water filter.
ALSO
The water filter status lights will let you know when to change
your water filter.
■ ORDER FILTER (Yellow) - Order a replacement water filter.
■ REPLACE FILTER (Red) - Replace the water filter. Replacing
the disposable water filter will automatically reset the water
filter status tracking feature. See “Water Filtration System.”
NOTE: REPLACE FILTER will remain illuminated if a filter is
not installed or installed incorrectly.
■ To turn off Vacation Mode, press the OPTIONS button to
access the Options menu, then press LOCK to turn off the
feature. The Vacation icon will disappear, and the screen will
display the settings as they were before Vacation Mode was
turned on.
NOTES:
■ During the first hour after Vacation Mode is turned on,
opening and closing the refrigerator door will not affect the
setting. After 1 hour has passed, opening and closing the
refrigerator door will turn off Vacation Mode.
■ While in Vacation Mode, if Fast Ice is turned on or the Door
Ajar alarm sounds, Vacation Mode will be canceled.
Additional Features
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the
refrigerator door(s) or freezer drawer is open for 5 minutes and
cooling is turned on. The alarm will repeat every 2 minutes. Close
all doors and drawer to turn it off. The feature then is reset and
will reactivate when either door is left open again for 5 minutes.
■ NOTE: To mute the audible alarm while keeping the doors
open, such as while cleaning the inside of the refrigerator,
press any button on the control panel. The alarm sound will
be temporarily turned off, but the Door Ajar icon will still be
displayed on the dispenser control panel.
Vacation Mode
In Vacation Mode, the freezer will defrost less often to conserve
energy.
■ To turn on Vacation mode, press the OPTIONS button to
access the Options menu, then press LOCK, under
“Vacation,” to activate the feature. When the feature is on, the
Vacation icon will appear on the dispenser display screen as
shown.
Disabling Sounds
■ To turn off control and dispenser sounds, press and hold ICE/
WATER and FAST ICE at the same time for 3 seconds. All
normal operating tones are disabled. Only alert tones will be
audible.
■ To turn on control and dispenser sounds, press and hold ICE/
WATER and FAST ICE at the same time for 3 seconds.
Showroom Mode
This mode is used only when the refrigerator is on display in a
retail store. If you unintentionally turn on Showroom mode, the
word “Showroom” will light up on the display. Exit Showroom
mode by pressing and holding LIGHT and LOCK at the same
time for 3 seconds.
22
Water and Ice Dispensers
REFRIGERATOR USE
IMPORTANT:
■ Allow 3 hours for the refrigerator to cool down and chill water.
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■ The dispensing system will not operate when either the
refrigerator door or freezer drawer is open.
Flush the Water System
Air in the water dispensing system can cause the water dispenser
to drip. After connecting the refrigerator to a water source or
replacing the water filter, flush the water system.
Flushing the water dispensing system forces air from the water
line and filter and prepares the water filter for use. Additional
flushing may be required in some households.
NOTE: As air is cleared from the system, water may spurt out of
the dispenser.
1. Using a sturdy container, depress and hold the water
dispenser paddle for 5 seconds.
2. Release the dispenser paddle for 5 seconds. Repeat steps 1
and 2 until water begins to flow.
3. Once water begins to flow, continue depressing and releasing
the dispenser pad (5 seconds on, 5 seconds off) until a total
of 3 gal. (12 L) has been dispensed.
Dispensing
Press ICE/WATER to toggle through the following choices in a
continuous loop:
■ Water (default) - Dispenses water
■ Cubed - Dispenses cubed ice
■ Crushed - Dispenses crushed ice
NOTES:
■ The word “ICE” appears on the display screen when
either crushed or cubed ice is selected.
■ For crushed ice, cubes are crushed before being
dispensed. This may cause a slight delay when
dispensing crushed ice. Noise from the ice crusher is
normal, and pieces of ice may vary in size.
■ When changing from crushed to cubed, a few ounces of
crushed ice will be dispensed along with the first cubes.
The Water Dispenser
IMPORTANT:
■ Dispense at least 1 qt (1 L) of water every week to maintain a
fresh supply.
■ If the flow of water from the dispenser decreases, it could be
caused by low water pressure.
■ With the water filter removed, dispense 1 cup (237 mL) of
water. If 1 cup (237 mL) of water is dispensed in
8 seconds or less, the water pressure to the refrigerator
meets the minimum requirement.
■ If it takes longer than 8 seconds to dispense 1 cup
(237 mL) of water, the water pressure to the refrigerator is
lower than recommended. See “Water Supply
Requirements” and “Problem Solver” or
“Troubleshooting” for suggestions.
To Di sp e ns e W at er :
1. Select water.
2. Press a sturdy glass against the dispenser paddle.
NOTE: While dispensing water and for 3 seconds after
dispensing has stopped, the digital display will show how
much water has been dispensed.
3. Remove the glass to stop dispensing.
The Ice Dispenser
IMPORTANT:
■ If the ice cubes are hollow or have an irregular shape, it could
be because of low water pressure. See “Water Supply
Requirements.”
■ Ice travels from the ice storage bin through the dispenser
chute to the dispenser. To turn off the ice maker, see “Ice
Maker and Storage Bin.”
To Clean the Ice Dispenser Chute:
Humidity causes ice to naturally clump together. Ice particles can
build up until the ice dispenser chute becomes blocked.
If ice is not dispensed regularly, it may be necessary to empty the
ice storage bin and clean the ice delivery chute, the ice storage
bin and the area beneath the storage bin every 2 weeks.
■ Remove the ice clogging the storage bin and delivery chute,
using a plastic utensil if necessary.
■ Clean the ice delivery chute and the bottom of the ice storage
bin using a warm, damp cloth, then dry thoroughly.
WaterCrushedCubed
23
REFRIGERATOR USE
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
To Dispense Ice:
1. Select the desired type of ice. To switch between cubed ice
and crushed ice, press ICE/WATER.
2. Press a sturdy glass against the dispenser paddle. Hold the
glass close to the dispenser opening so ice does not fall
outside of the glass.
IMPORTANT: You do not need to apply a lot of pressure to the
paddle to activate the ice dispenser. Pressing hard will not
make the ice dispense faster or in greater quantities.
3. Remove the glass to stop dispensing.
NOTE: Ice may continue to dispense for several seconds after
removing the glass from the dispenser paddle. The dispenser may
continue to make noise for a few seconds after dispensing.
The dispenser lights are LEDs that cannot be changed. If it
appears that your dispenser lights are not working, see
“Troubleshooting” for more information.
ONDIM
The Dispenser Lock
The dispenser can be turned off for easy cleaning or to avoid
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the
refrigerator, to the ice maker, or to the dispenser light. It simply
deactivates the controls and dispenser paddles. To turn off the
ice maker, see “Ice Maker and Storage Bin.”
■ Press and hold LOCK for 3 seconds to lock the dispenser.
■ Press and hold LOCK a second time to unlock the dispenser.
The display screen indicates when the dispenser is locked.
The Dispenser Light
When you use the dispenser, the light will automatically turn on.
To turn on the light when you are not dispensing:
Press LIGHT to toggle through the following choices in a
continuous loop:
■ OFF (default) - The dispenser light is off
■ ON - The dispenser light remains on at 100% brightness
■ DIM - The dispenser light remains on at 50% brightness
Ice Maker and Ice Storage Bin
IMPORTANT: To avoid low ice production and poor quality ice,
flush the water system before turning on the ice maker. See
“Water Dispenser.”
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced. Allow 2 to 3 days for the
storage bin to fill completely following installation.
■ The quality of your ice will be only as good as the quality of
the water supplied to your ice maker. Avoid connecting the
ice maker to a softened water supply. Water softener
chemicals (such as salt) can damage parts of the ice maker
and lead to poor quality ice. If a softened water supply cannot
be avoided, make sure the water softener is operating
properly and is well maintained.
(on some models)
LOCKEDUNLOCKED
■ If the ice in the storage bin clumps together, break up ice
using a plastic utensil and discard. Do not use anything sharp
to break up the ice. This can cause damage to the ice bin and
the dispenser mechanism.
■ Do not store anything in the ice storage bin.
Ice Production Rate
■ The ice maker should produce approximately 3 lbs (1.4 kg) of
ice per day under normal operation.
■ To increase ice production, select the increased ice
production feature from the Options menu on the control
panel. See “Using the Control(s).”
24
REFRIGERATOR USE
A
A
Style 1 - Ice Maker in the Refrigerator
(on some models)
The ice maker is located on the left-hand side of the refrigerator
compartment ceiling. Ice cubes are ejected into the ice storage
bin, located on the left-hand refrigerator door.
Turn the Ice Maker On/Off
1. Push up on the latch on the left-hand side of the ice
compartment to open the door.
A. Ice compartment door latch
2. Turn on the ice maker by moving the switch to the (left) ON
position.
NOTES:
■ To manually turn off the ice maker, move the control to the
OFF (right) position.
■ Your ice maker has an automatic shutoff. The sensor will
automatically stop ice production if the storage bin is full,
if the door is open or the storage bin is removed. The
control will remain in the ON (left) position.
Remove and Replace the Ice Storage Bin
■ Remove the ice storage bin by inserting your fingers into the
hole at the base of the bin and squeezing the latch to release
the bin from the compartment. Lift the storage bin up and pull
it straight out.
■ Replace the storage bin inside the ice compartment and push
down to make sure it is firmly in place.
Style 2 - Ice Maker in the Freezer (on some models)
Turn the Ice Maker On/Off
To turn the ice maker ON, simply lower the wire shutoff arm.
To manually turn the ice maker OFF, lift the wire shutoff arm to the
OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,
the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.
NOTE: Turn off the ice maker before removing the ice storage bin
to serve ice or to clean the bin. This will keep the ice cubes from
dropping out of the ice maker and into the freezer compartment.
After replacing the ice storage bin, turn on the ice maker.
A. Ice storage bin release latch
3. Close the ice compartment door.
25
REFRIGERATOR FEATURES
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Refrigerator Shelves
The shelves in your refrigerator are adjustable to meet your
individual storage needs.
Storing similar food items together in your refrigerator and
adjusting the shelves to fit different heights of items will make
finding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open, and save energy.
Shelves and Shelf Frames
To remove and replace a shelf/shelf frame:
1. Remove the shelf/frame by tilting it up at the front and lifting it
out of the shelf supports.
2. Replace the shelf/frame by guiding the rear shelf hooks into
the shelf supports. Tilt the front of the shelf up until rear shelf
hooks drop into the shelf supports.
3. Lower the front of the shelf and make sure that the shelf is in
position.
®
MicroEdge
■ The hooks on the rear of the shelf must be fully engaged in
the shelf supports to maintain proper electrical flow.
■ No more than two shelves with under-shelf lighting may be
used in the refrigerator at one time.
Glo shelves (on some models):
Tuck Away Shelf (on some models)
To retract and extend the front section of the shelf:
1. To retract the front-section of the shelf, slightly lift up on the
front edge and push the adjustable portion of the shelf back
toward the rear of the refrigerator.
2. Extend the front of the shelf by pulling the retracted portion of
the shelf outward until it is fully extended.
Crisper Drawers/Pantry Drawer/Crisper Cover
To remove and replace the drawers:
1. Slide the drawers straight out to the stop. Lift the drawers
from the rails and pull them out the rest of the way.
2. Replace the drawers by placing them on the rails and pushing
them back into position past the drawer stop.
26
REFRIGERATOR FEATURES
To remove the crisper(s) cover:
1. Remove crisper drawers.
2. Holding the glass insert firmly with one hand, press up in
center of glass insert until it rises above the plastic frame.
Gently slide the glass insert forward to remove.
3. Lift the cover frame up and remove it.
Crisper Humidity Control
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW (open)
and HIGH (closed).
LOW - Move control to the far left-hand side to allow moist air out
of the crisper for best storage of fruits and vegetables with skins.
■ Fruit: Wash, let dry and store in refrigerator in plastic bag or
crisper. Do not wash or hull berries until they are ready to use.
Sort and keep berries in original container in crisper, or store
in a loosely closed paper bag on a refrigerator shelf.
■ Vegetables with skins: Place in plastic bags or plastic
container and store in crisper.
To replace crisper(s) cover:
1. Fit back of cover frame into supports on side walls of the
refrigerator and lower the front of the cover frame into place.
2. Slide rear of glass insert into cover frame and lower front into
place.
3. Replace crisper drawers.
HIGH - Move control to the far right-hand side to keep moist air in
the crisper for best storage of fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain and trim or tear
off bruised and discolored areas. Place in plastic bag or
plastic container and store in crisper.
Temperature-Controlled Drawer
IMPORTANT: This control sets the temperature for only this
drawer. It does not set the temperature for, or turn off cooling to
the refrigerator or freezer compartments.
The full-width, temperature-controlled drawer can be used to
store large deli trays, fresh meat, beverages or other items that
you want to store at an optimum temperature.
Depending on your model, you will have either an Electronic
Control or a Manual Control. Use the directions specific to your
model.
NOTE: Do not place leafy vegetables in the temperaturecontrolled drawer. The colder temperatures could damage leafy
produce.
Style 1 - Electronic Control
For your convenience, temperatures have been preset for the
optimum storage of fresh meat and poultry, cold drinks, and deli
and cheese. These preset temperatures cannot be adjusted.
Press the desired temperature setting for the items to be stored
in the drawer. As it is pressed, each icon will light up.
■ Meats/Poultry - 32°F (0°C)
■ Cold Drinks (default setting) - 36°F (2°C)
■ Deli/Cheese - 39°F (4°C)
NOTE: If no button is pressed, the control will revert to Cold
Drinks, the default setting.
Style 2 - Manual Control
Slide the control to the temperature setting best suited for the
items stored in the drawer.
■ Meat - Coldest
■ Vegetables - Least cold
27
REFRIGERATOR FEATURES
B
A
Drawer Removal and Replacement
To remove the drawer:
1. Push the drawer completely closed.
2. Lift up the front of the drawer and pull it straight out.
To replace the drawer:
1. Push the metal glide rails to the rear of the refrigerator.
2. Place the drawer onto the glide rails. While tilting the rear of
the drawer upward, slide the drawer toward the rear of the
refrigerator.
Drawer Divider
To remove the divider:
1. Pull the drawer out to its full extension.
2. Lift the front of the divider and lift the divider out.
To replace the divider:
1. Position the divider so that the features on the bottom of the
divider align with the matching features in the drawer.
2. Lower the divider into place.
Door Bins
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.
Fresh fish or shellfish..................use same day as purchased
Chicken, ground beef, variety meats (liver)...............1-2 days
Cold cuts, steaks/roasts ...........................................3-5 days
Cured meats............................................................7-10 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
To remove and replace the bins:
1. Remove the bin bylifting it up and pulling it straight out.
2. Replace the bin by sliding it in above the desired support and
pushing it down until it stops.
Pizza Pocket and Drawer Divider
The drawer divider is not removable. For storage flexibility, the
divider can be moved a few inches to either side allowing you to
store larger items in one section of the freezer drawer.
28
A. Drawer divider
B. Pizza pocket
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
Exterior Cleaning
Please see the exterior cleaning information specific to your
model.
Style 1 - Smooth Door
IMPORTANT: Damage to smooth finish due to improper use of
cleaning products, or using non-recommended cleaning
products, is not covered under the warranty. Sharp or blunt
instruments will mar the finish.
DO USEDO NOT USE
✔ Soft, clean cloth✘ Abrasive cloths
✘ Paper towels or newsprint
✘ Steel-wool pads
✔ Warm, soapy water -
use a mild detergent
NOTE: Paper towels scratch and may dull the clear coat of the
painted door. To avoid possible damage use only soft clean
clothes to polish and wipe the door.
✘ Abrasive powders or liquids
✘ Window sprays
✘ Ammonia
✘ Acidic or vinegar based
cleaners
✘ Oven cleaners
✘ Flammable fluids
REFRIGERATOR CARE
Style 2 - Stainless Steel
IMPORTANT:
■ Damage to stainless steel finish due to improper use of
cleaning products, or using non-recommended cleaning
products, is not covered under the warranty.
DO USEDO NOT USE
✔ Soft, clean cloth✘ Abrasive cloths
✘ Paper towels or newsprint
✘ Steel-wool pads
✔ Warm, soapy water✘ Abrasive powders or liquids
✘ Ammonia
✘ Citrus-based cleaners
✘ Acidic or vinegar-based
cleaners
✘ Oven cleaners
✔ For heavy soil, ONLY a
stainless steel cleaner
designed for
appliances. To order
the cleaner, see
“Accessories.”
NOTES:
■ If unintentional contact does occur, clean plastic part with a
sponge and mild detergent in warm water. Dry thoroughly
with a soft cloth.
■ Just because a cleaner is a liquid does not mean it is
nonabrasive. Many liquid cleansers formulated to be gentle
on tile and smooth surfaces still damage stainless steel.
■ Citric acid permanently discolors stainless steel. To avoid
damaging the finish of your stainless steel refrigerator:
Do not allow these substances to remain on the finish
stainless steel parts only! Do
not allow the Stainless Steel
Cleaner and Polish to come
into contact with any plastic
parts such as the trim pieces,
dispenser covers or door
gaskets.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
NOTE: Do not use abrasive or harsh cleaners such as
window sprays, scouring cleansers, flammable fluids,
cleaning waxes, concentrated detergents, bleaches or
cleansers containing petroleum products on plastic parts,
interior and door liners or gaskets.
3. Plug in refrigerator or reconnect power.
29
REFRIGERATOR CARE
Condenser Cleaning
There is no need for routine condenser cleaning in normal home
operating environments. If the environment is particularly greasy
or dusty, or there is significant pet traffic in the home, the
condenser should be cleaned every 2 to 3 months to ensure
maximum efficiency.
If you need to clean the condenser:
1. Unplug refrigerator or disconnect power.
2. Remove the base grille.
3. Use a vacuum cleaner with a soft brush to clean the grille, the
open areas behind the grille and the front surface area of the
condenser.
4. Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
Lights
The lights in both the refrigerator and freezer compartments are LEDs which do not need to be replaced. If the lights do not illuminate
when the door or drawer is opened, call for assistance or service. In the U.S.A., call 1-800-253-1301. In Canada call 1-800-807-6777.
Vacation and Moving Care
Vacations
If You Choose to Leave the Refrigerator On While
You’re Aw ay:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker, and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Depending on your model, raise the wire shutoff arm
to OFF (up) position, or press the switch to OFF.
4. Empty the ice bin.
If You Choose to Turn Off the Refrigerator Before You
Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or press the switch to OFF,
depending on your model.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See “Using the
Control(s).”
5. Clean refrigerator, wipe it, and dry well.
6. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ Disconnect the water line from the back of the
refrigerator.
■ When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or press the switch to OFF,
depending on your model.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See “Using the
Control(s).”
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR raise the leveling screws so they don't
scrape the floor. See “Adjust the Door(s)” or “Door Closing
and Door Alignment.”
9. Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
30
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Operation
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The refrigerator
will not operate
Check electrical supplyPlug the power cord into a grounded 3 prong outlet.
Check controlsMake sure the controls are turned on. See “Using the Control(s).”
New installationAllow 24 hours following installation for the refrigerator to cool
Refrigerator control is in Showroom
mode (on some models)
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see if the outlet
is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
completely.
NOTE: Adjusting the temperature controls to the coldest setting will not
cool either compartment more quickly.
If the refrigerator is in Showroom mode, cooling is turned off and
“Showroom” will be illuminated on the control panel. See “Using the
Control(s)” for more information.
31
TROUBLESHOOTING
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The motor
seems to run
too much
The lights do not
work
High efficiency compressor and fansLarger, more efficient refrigerators run longer at lower, more energy
efficient speeds.
The room or outdoor temperature is hot. It is normal for the refrigerator to work longer under these conditions.
For optimum performance, place the refrigerator in an indoor,
temperature controlled environment. See “Location Requirements.”
A large amount of warm food has been
recently added.
The door(s) are opened too frequently
or for too long.
The refrigerator door or freezer drawer
is ajar.
The refrigerator control is set too cold.Adjust the refrigerator control to a less cold setting until the refrigerator
The door or drawer gasket is dirty,
worn, or cracked.
Your refrigerator is equipped with LED
lighting which does not need to be
replaced.
Warm food will cause the refrigerator to run longer until the air cools to
the desired temperature.
Warm air entering the refrigerator causes it to run more. Open the door
less often.
Make sure the refrigerator is level. See “Refrigerator Leveling, Door
Closing and Alignment.” Keep food and containers from blocking the
door.
temperature is as desired.
Clean or change the gasket. Leaks in the door seal will cause the
refrigerator to run longer in order to maintain desired temperatures.
If there is power to the refrigerator and the lights do not illuminate when
a door or drawer is opened, call for service or assistance.
Shelves with
under-shelf
LEDs do not
light up
(on some
models)
Pantry
Temperature
Control not lit/
unresponsive
The dispenser light is set to OFF.On some models, the dispenser light will operate only when a dispenser
Doors have been open longer than
10 minutes.
Shelf hooks are not fully engaged in
shelf supports.
Shelf supports, fastened to the back
wall of the refrigerator cabinet, are loose
Doors have been open longer than
10 minutes.
The refrigerator is in Cooling Off mode.Exit Cooling Off mode. See “Using the Control(s).”
The refrigerator controls’ initialization
process did not complete successfully.
paddle is pressed. If you want the dispenser light to stay on
continuously, see “Water and Ice Dispensers.”
Close the doors and drawer to reset, and open to resume lighted task.
Check that the rear shelf hooks are completely seated into the slots in
the shelf supports.
Check all shelf support screws to ensure they are fully tightend. Tighten
all loose screws.
Close the doors and drawer to reset, and open to resume lighted task.
Unplug the refrigerator, wait 5 seconds. Plug in the refrigerator, and wait
30 seconds before opening any of the refrigerator doors or touching the
control panel.
Noise
To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for “normal
sounds.”
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The refrigerator seems
noisy
Below are listed some normal
sounds with explanations.
The compressor in your new refrigerator regulates
temperature more efficiently while using less energy, and
operates quietly. Due to this reduction in operating noise, you
may notice unfamiliar noises that are normal.
Sound of the compressor
running longer than expected
Pulsating/WhirringFans/compressor adjusting to optimize performance during
High-efficiency compressor and fansLarger, more efficient refrigerators run
normal compressor operation
32
longer at lower, more energy efficient
speeds.
This is normal.
TROUBLESHOOTING
PROBLEMPOSSIBLE CAUSES SOLUTIONS
PoppingContraction/expansion of inside walls, especially during
initial cool-down
Hissing/DrippingFlow of refrigerant, or flow of oil in the compressor This is normal.
VibrationThe refrigerator may not be steadyAdjust the leveling screws and lower
Rattling/BangingMovement of the water lines against the refrigerator cabinet,
or of items placed on top of the refrigerator cabinet
SizzlingWater dripping on the heater during defrost cycleThis is normal.
This is normal.
the leveling foot firmly against the
floor. See “Refrigerator Leveling, Door
Closing and Alignment.”
Move excess water line away from the
refrigerator cabinet or fasten excess
tubing to the cabinet. See
“Connecting the Water,” or remove
items from the top of the refrigerator.
Water running/GurglingMay be heard when ice melts during the defrost cycle and
water runs into the drain pan
Buzzing and ClickingHeard when the water valve opens and closes to dispense
water and/or fill the ice maker
Repetitive ClickingDual evaporator valve regulating the cooling operationYou may hear rapid repetitive clicking
Creaking/Cracking/GrindingMay be heard as ice is being ejected from the ice maker
mold
ClatterMay be heard when the ice falls into the ice storage binThis is normal.
This is normal.
If the refrigerator is connected to a
water line, this is normal.
If the refrigerator is not connected to a
water line, turn OFF the ice maker.
sounds as the unit switches from
cooling one compartment to cooling
the other. This sound is normal.
This is normal.
Temperature and Moisture
PROBLEMPOSSIBLE CAUSES SOLUTIONS
Temperature is too
warm
The refrigerator has just been
installed.
Cooling is turned off.Turn on cooling. See “Using the Control(s).”
The controls are not set correctly for
the surrounding conditions.
Allow 24 hours following installation for the refrigerator to cool
completely.
Adjust the controls a setting colder. Check the temperature in
24 hours. See “Using the Control(s).”
Temperature is too cold
in the refrigerator/
crisper
Temperature is too cold
in the pantry drawers
The door(s) are opened often or not
closed completely.
A large load of food was recently
added.
The refrigerator air vent(s) are blocked. If the air vent located in the top, left, rear corner of the refrigerator
The controls are not set correctly for
the surrounding conditions.
The ice storage bin is not in the
correct position.
The control is not set correctly for the
items stored in drawer.
Allows warm air to enter refrigerator. Minimize door openings and
keep doors fully closed.
Allow several hours for refrigerator to return to normal
temperature, or see “Using the Control(s)” for information about
how to speed up the cooling process (on some models).
compartment is blocked by items placed directly in front of it, the
refrigerator will get too cold. Move items away from the air vent.
Adjust the controls a setting warmer. Check the temperature in
24 hours. See “Using the Control(s).”
See “Ice Maker and Ice Storage Bin.”
Adjust the temperature setting. See “Temperature Controlled
Drawer” in the “Refrigerator Features” section.
33
TROUBLESHOOTING
PROBLEMPOSSIBLE CAUSES SOLUTIONS
There is interior
moisture buildup
NOTE: Some moisture
buildup is normal.
The room is humid. A humid environment contributes to moisture buildup.
The door(s) are opened often or not
closed completely.
The door is blocked open.Move food packages away from door.
A bin or shelf is in the way.Push bin or shelf back into the correct position.
Allows humid air to enter the refrigerator. Minimize door openings
and close doors completely.
There is frost/ice
buildup in the freezer
compartment
Storing liquid in open containersThis adds humidity to the refrigerator interior. Keep all containers
The drawer is opened often or left
open.
Poor door seal Ensure door seals are making full contact with the refrigerator
Temperature controls are not set
correctly.
tightly covered.
Minimize drawer openings and close drawer completely after use.
cabinet to allow for an adequate seal.
See “Using the Control(s)” for recommended temperature
settings.
Ice and Water
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The ice maker is not
producing ice or is
not producing enough
ice
The ice cubes are
hollow or small
NOTE: This is an
indication of low water
pressure.
The refrigerator is not connected to a
water supply or the water supply shutoff
valve is not turned on.
There is a kink in the water source line.A kink in the line can reduce water flow. Straighten the water
The ice maker is not turned on.Make sure the ice maker is on. See “Ice Maker and Ice Storage
The refrigerator has just been installed.Wait 24 hours after ice maker installation for ice production to
The refrigerator door is not closed
completely.
A large amount of ice was recently
removed.
An ice cube is jammed in the ice maker
ejector arm.
A water filter is installed on the
refrigerator.
A reverse osmosis water filtration
system is connected to your cold water
supply.
The water shutoff valve is not fully open. Turn the water shutoff valve fully open.
There is a kink in the water source line. A kink in the line can reduce water flow. Straighten the water
A water filter is installed on the
refrigerator.
A reverse osmosis water filtration
system is connected to your cold water
supply.
Questions remain regarding water
pressure.
Connect refrigerator to water supply and turn water shutoff valve
fully open.
source line.
Bin.”
begin. Wait 3 days for full ice production.
Close the door firmly. If it does not close completely, see “The
doors will not close completely.”
Allow sufficient time for ice maker to produce more ice. See “Ice
Maker and Ice Storage Bin” for ice production rates.
Remove ice from the ejector arm with a plastic utensil.
Remove the water filter and operate the ice maker. If ice volume
improves, then the filter may be clogged or incorrectly installed.
Replace filter or reinstall it correctly.
This can decrease water pressure. See “Water Supply
Requirements.”
source line.
Remove filter and operate ice maker. If ice quality improves, then
the filter may be clogged or incorrectly installed. Replace filter or
reinstall it correctly.
This can decrease water pressure. See “Water Supply
Requirements.”
Call a licensed, qualified plumber.
34
TROUBLESHOOTING
PROBLEMPOSSIBLE CAUSES SOLUTIONS
Off-taste, odor or gray
color in the ice or
water
The water and ice
dispenser will not
operate properly
Newly installed refrigerator requires
flush of water system.
Recently installed or replaced plumbing
connections. New plumbing
connections can cause discolored or
off-flavored ice and water.
Using a water supply connection type
other than recommended.
The ice has been stored too long. Discard ice. Wash ice storage bin. Allow 24 hours for ice maker
The water has been stored too long.Dispense at least 1 qt (1 L) of water per week to maintain a fresh
Odor from stored food has transferred to
the ice.
There are minerals (such as sulfur) in the
water.
There is a water filter installed on the
refrigerator.
The water filter needs to be replaced.Replace the disposable water filter at least every 6 months or
The refrigerator is not connected to a
water supply or the water supply shutoff
valve is not turned on.
There is a kink in the water source line.A kink in the water line can reduce water flow from the water
The refrigerator has just been installed.Flush and fill the water system. See “Water and Ice Dispensers.”
The water pressure to the house is not
at or above 35 psi (241 kPa).
A reverse osmosis water filtration
system is connected to your cold water
supply.
The water filter may be clogged.Remove the water filter and operate dispenser. If water flow
The water filter is installed incorrectly.Remove the water filter and reinstall. See “Water Filtration
The refrigerator door or freezer drawer is
not closed completely.
The refrigerator doors were recently
removed.
Ice is clogged in the ice storage bin or
ice is blocking the ice delivery chute.
Flush the water system. See “Water and Ice Dispensers” for
water system flushing instructions.
Discard the ice and wash the ice storage bin. Flush the water
system with 3 gal. (12 L) of water. Allow 24 hours for the ice
maker to make new ice, and discard the first 3 batches of ice
produced.
It is recommended to use copper tubing or Whirlpool supply line,
Part Number 8212547RP. See “Connect to Water Line.”
to make new ice.
supply.
Use airtight, moisture proof packaging to store food.
A water filter may need to be installed to remove the minerals.
Gray or dark discoloration in ice may indicate that the water
filtration system needs additional flushing. Flush the water
system after installing and before using a new water filter. See
“Water and Ice Dispensers” for water filter flushing instructions.
when indicated. See “Water Filtration System.”
Connect the refrigerator to the water supply and turn the water
shutoff valve fully open.
dispenser and result in hollow or irregular shaped ice. Straighten
the water source line.
The water pressure to the house determines the flow from the
dispenser. See “Water Supply Requirements.”
A reverse osmosis water filtration system can decrease water
pressure. See “Water Supply Requirements.”
increases, your filter is clogged and needs to be replaced. See
“Water Filtration System.”
System.”
Close the door or drawer firmly. If it does not close completely,
see “The doors will not close completely.”
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door.
See “Remove and Replace Refrigerator Doors.”
Remove the ice clogging the storage bin and delivery chute,
using a plastic utensil if necessary. Clean the ice delivery chute
and the bottom of the ice storage bin using a warm, damp cloth,
then dry both thoroughly. To avoid clogging and to maintain a
fresh supply of ice, empty the storage bin and clean both the
storage bin and delivery chute every 2 weeks.
35
TROUBLESHOOTING
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The ice dispenser
jams while dispensing
crushed ice
Water is leaking or
dripping from the
dispenser system
NOTE: A few drops of
water after dispensing
is normal.
Water continues to
drip from the
dispenser beyond the
first few drops.
Water is leaking from
the back of the
refrigerator
Water from the
dispenser is warm
Crushed ice is blocking the ice delivery
chute.
The glass was not held under the
dispenser long enough.
The refrigerator has just been installed.Flushing the water system removes the air from the lines which
The water filter was recently installed or
replaced.
The water line connections were not
fully tightened.
Recently removed the doors and did not
fully tighten water line connection
Water from the dispenser is chilled to
50°F (10°C).
The refrigerator has just been installed.Allow 24 hours after installation for the water supply to cool
A large amount of water was recently
dispensed.
Water has not been recently dispensed.The first glass of water may not be cool. Discard the first glass of
The refrigerator is not connected to a
cold water pipe.
Switch from crushed ice to cubed ice to clear the ice dispenser.
Then switch back to crushed ice.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
causes the water dispenser to drip. Flush the water system.
See “Water and Ice Dispensers.”
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See “Water and Ice Dispensers.”
See “Connecting the Water.”
See “Remove and Replace Refrigerator Doors.”
This is normal.
completely.
Allow 3 hours for the water supply to cool completely.
water dispensed.
Make sure the refrigerator is connected to a cold water pipe. See
“Water Supply Requirements.”
Doors
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search
for “door closing and door alignment.”
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The doors will not close
completely
36
The door is blocked open.Move food packages away from door.
A bin or shelf is in the way.Push bin or shelf back into the correct position.
Recently installedRemove all packaging materials.
PROBLEMPOSSIBLE CAUSES SOLUTIONS
The doors are difficult to
open
The doors appear to be
uneven
The door gaskets are dirty or sticky.Clean gaskets and contact surfaces with mild soap and
warm water. Rinse and dry with soft cloth.
The doors need to be aligned, or the
refrigerator needs to be leveled.
See “Refrigerator Leveling, Door Closing and Alignment.”
TROUBLESHOOTING
The refrigerator is unsteady
or it rolls forward when
opening and closing doors
The refrigerator brake feet are not
snug against the floor.
Remove the base grille. Turn both brake feet (one on each
side) clockwise, the same a
the floor. See “Refrigerator Leveling, Door Closing and
Alignment.”
mount, until they are snug against
37
PERFORMANCE DATA SHEET
®
Water Filtration System
Model P9WB2L/P9RFWB2L Capacity 200 Gallons (757 Liters)
System tested and certified by NSF International against NSF/ANSI
Standard 42, Standard 53, Standard 401, and CSA B483.1 for
the reduction of contaminants specified on the Performance
Data Sheet.
This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed below.
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible
limit for water leaving the system, as specified in NSF/ANSI Standards 42, 53, 401, and CSA B483.1.
Substance Reduction Aesthetic Effects Influent Challenge Concentration Maximum Permissable
%01 ± L/gm 0.2rodO/etsaT enirolhC
Particulate Class I
Contami
Live Cysts
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.75 gpm (2.84 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68°F to 71.6°F (20°C to
22°C). Rated service capacity = 200 gallons (757 liters).
The compounds certified under NSF 401 have been deemed as “emerging compounds/incidental contaminants.” Emerging compounds/incidental
contaminants are those compounds that have been detected in drinking water supplies at t
compounds can affec
nant ReductionInfluent Challenge Concentration Maximum Permissable
It is important that operational, maintenance, and filter replacement
requirements be carried out for the product to perform as advertised.
Property damage can occur if all instructions are not followed.
The disposable cartridge must be changed at least every 6 months.
Use replacement filter P9RFWB2L, part #EDR2RXD1/EDR2RXD1B.
2015 suggested retail price of $49.99 U.S.A./$49.99 Canada. Prices
are subject to change without notice.
The filter monitor system measures the amount of water that passes
through the filter and alerts you when it is time to replace the filter.
Refer to the “Using the Controls” or “Water Filtration System” section
(in the User Instructions or User Guide) to learn how to check the
water filter status.
After changing the water filter, flush the water system. See “Water
and Ice Dispensers” or “Water Dispenser” in the User Instructions or
User Guide.
These contaminants are not necessarily in your water supply. While
testing was performed under standard laboratory conditions, actual
performance may vary.
The product is for cold water use only.
The water system must be installed in compliance with state and
local laws and regulations.
*At least 10,000 particle%9.99>noitcuder %58Lm/s
7
01sotsebsA
†
t the public acceptance/perception of drinking water quality.
to 108 fibers/L
0.0enadniL
††
%01 ± L/gm 600.0nirdnE
Product Water Concentration
Product Water Concentration
race levels. While occurring at only trace levels, these
Do not use with water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
Systems certified for cyst reduction may be used on disinfected
waters that may contain filterable cysts.
EPA Est. No. 082047-TWN-001
Refer to the “Warranty” section (in the User Instructions or User
Guide) for the Manufacturer’s limited warranty, name and telephone
number.
Application Guidelines/Water Supply Parameters
Water Supply
Water Pressure
Water Temperature
Service Flow Rate
Potable City or Well
30 - 120 psi (207 - 827 kPa)
33° - 100°F (0.6° - 37.8°C)
Based on the use of Cryptosporidium parvum oocysts
††
Fibers greater than 10 um in length
NSF is a registered trademark of NSF International.
38
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
ww
p
WHIRLPOOL®
MAJOR APPLIANCE
LIMITED WARRANTY
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
resources, or visit www.whirlpool.com/product_help.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers
Canada, direct all requests for warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
ONE YEAR LIMITED WARRANTY
WHAT IS COVEREDWHAT IS NOT COVERED
For one year from the date of purchase, when this
major appliance is installed, operated and maintained
according to instructions attached to or furnished with
the product, Whirlpool Corporation or Whirlpool
Canada LP (hereafter “Whirlpool”) will pay for Factory
Specified Replacement Parts and repair labor to
correct defects in materials or workmanship that
existed when this major appliance was purchased, or
at its sole discretion replace the product. In the event
of product replacement, your appliance will be
warranted for the remaining term of the original unit's
warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPA
AS PROVIDED HEREIN. Service must be provided by a
Whirlpool designated service company. This limited
warranty is valid only in the United States or Canada
and applies only when the major appliance is used in
the country in which it was purchased. This limited
warranty is effective from the date of original consumer
purchase. Proof of original purchase date is required to
obtain service under this limited warranty.
1. Commercial, non-residential, multiple-family use, or use inconsistent with published
user, operator or installation instructions.
2. In-home instruction on how to use your product.
3. Service to cor
accordance with electrical or plumbing codes or correction of household electrical or
plumbing (i.e. house wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation
solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Conversion of products from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products
IR
not approved by Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused by
unauthorized service, alteration or modification of the appliance.
9. Cosmetic damage including
appliance finishes unless such damage results from defects in materials and
workmanship and is reported to Whirlpool within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive
environments including but not limited to high salt concentrations, high moisture or
humidity or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized
Whirlpool servicer is not available.
14. Removal or r
decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that
interfere with servicing, removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered
or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be
borne by the customer.
rect improper product maintenance or installation, installation not in
einstallation of inaccessible appliances or built-in fixtures (i.e. trim,
. In the U.S. and
w.whirlpool.com/product_hel
scratches, dents, chips, and other damage to the
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
ained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
cont
you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation
of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty
you also may have other rights that vary from state to state or province to province.
gives you specific legal rights, and
11/14
39
AT YOUR SERVICE
W10859989
SP
Please refer to the warranty page for additional instructions on how to obtain service for your
product.
WE CAN HELP WITH YOUR QUESTIONS
You will need the model and serial number, located on the inside wall of the refrigerator compartment.
For future reference, record the model and serial number here.
rebmuN ledoMrebmuN laireS
CountryCallor Visit Us Online AtWrite
U.S.A.1-800-253-1301www.whirlpool.comWhirlpool Brand Home Appliances
Canada1-800-807-6777www.whirlpool.caWhirlpool Brand Home Appliances
Consulte la página de la garantía para instrucciones adicionales sobre cómo obtener servicio para
su producto.