THIS SERVICE POINTER APPLIES TO THE FOLLOWING BRANDS:
REFRIGERATION PRODUCTS KITCHEN PRODUCTSLAUNDRY PRODUCTS
Whirlpool Front Load Steam Duet
Washer
Will not immediately start after delivery
Model Numbers: WFW9600T*
(*= all colors, all engineering digits)
Serial Numbers: All
CONDITION:
L8178730
February 2008
Installers or customers may believe that the front load washer just installed is a “DOA” unit.
CAUSE:
Steam assist models have an Automatic Adjustment Mode built into the electronics. The Automatic Adjustment Mode is
generally 90-100 seconds but may take up to 5 minutes at the beginning of each cycle before the washer begins to ll. This
Automatic Adjustment Mode is necessary to ensure the most efcient operation of the washer.
RESOLUTION:
Advise the customer that the washer will go into the Automatic Adjustment Mode every time the washer is turned on. In the
future, a label will be attached to the door advising the installer and the customer of this calibration mode.
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