THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,
DISHWASHER
USER INSTRUCTIONS
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In
Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.
You will need your model and serial number located near the door on the right-hand or left-hand side of the dishwasher interior.
When using the dishwasher, follow basic precautions, including the following:
SAVE THESE INSTRUCTIONS
■ Read all instructions before using the dishwasher.
■ Use the dishwasher only for its intended function.
■ Use only detergents or rinse agents recommended for use in
a dishwasher, and keep them out of the reach of children.
■ When loading items to be washed:
1) Locate sharp items so that they are not likely to damage
the door seal; and
2) Load sharp knives with the handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items unless they are marked
“dishwasher safe” or the equivalent. For plastic items not so
marked, check the manufacturer's recommendations.
■ Do not touch the heating element during or immediately after
use.
■ Do not operate the dishwasher unless all enclosure panels
are properly in place.
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand on the door, lid, or dish racks
of the dishwasher.
■ To reduce the risk of injury, do not allow children to play in
or on the dishwasher.
■ Under certain conditions, hydrogen gas may be produced in
a hot water system that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using
the dishwasher turn on all hot water faucets and let the
water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.
■ Remove the door or lid to the washing compartment
when removing an old dishwasher from service or
discarding it.
GROUNDING INSTRUCTIONS
SAVE THESE INSTRUCTIONS
■
For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a
malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of least resistance for
electric current. The dishwasher is equipped with a cord
having an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet
that is installed and grounded in accordance with all local
codes and ordinances.
WARNING:
Improper connection of the equipment-
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or service representative
if you are in doubt whether the dishwasher is properly
grounded. Do not modify the plug provided with the
dishwasher; if it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
■
For a permanently connected dishwasher:
The dishwasher must be connected to a grounded metal,
permanent wiring system, or an equipment-grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the dishwasher.
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
WARNING
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
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What’s New in Your Dishwasher
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Energy
Congratulations on purchasing your water and energy efficient dishwasher! This dishwasher cleans by spraying the
dishes with water and pauses to allow the detergent to soak into and release the soils on the dishes. The cycles are
longer due to the soak and pauses for exceptional cleaning. Several models contain an optical water sensor. The
optical water sensor is used to determine the optimum water and energy consumption for great cleaning
performance. Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas.
The first cycle using the sensor will run longer to calibrate the optical sensor.
Performance
Rinse Aid
Using rinse aid will optimize your drying and wash performance.
This dishwasher is specifically designed to be used with rinse aid
for improved drying performance and controlling buildup of hard
water deposits. Energy efficient dishwashers use less water and
energy, so they depend on the water “sheeting” action of rinse
aid for total optimal performance.
Detergent
The United States and Canada have passed a restriction limiting
the amount of phosphorus (phosphates) in the household
dishwasher detergents to no more than 0.5%, where previous
detergents contained 8.7%. Major manufacturers have
reformulated their dishwasher detergent for this change in
detergents as another step in eco-conscious awareness. With
these recent changes, it is recommended to use tablets and
packs for convenience and improved performance.
Filtration System
Your dishwasher has the latest technology in dishwasher
filtration. This triple filtration system minimizes sound and
optimizes water and energy conservation while providing optimal
cleaning performance. Maintenance of your filters regularly will
sustain peak cleaning performance. We suggest you clean both
your upper and lower filter and rinse under running water at least
once a month.
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Parts and Features
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Quick Steps
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Prepare and load
1
dishwasher.
Spin the spray
arms. They
should turn
freely.
Add detergent and rinse aid.
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Start dishwasher.
4
For models with controls
on top of the door, select
wash cycle, option and
press START/RESUME
before closing the door.
Push door firmly closed.
The door latches
automatically. Select the
wash cycle, options and
press START/RESUME or
press START/RESUME to
repeat the same cycle and
options as in the previous
wash cycle.
Unload and clean the
5
filter.
See “Recommended Time
Interval to Clean Your
Filter,” in the “Filtration
System” section for the
recommended cleaning
schedule.
Select a cycle and option (cycles and options vary
3
by model).
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Dishwasher Use
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STEP 1
Prepare and Load the Dishwasher
IMPORTANT: Remove leftover food, bones, toothpicks and other
hard items from the dishes. Remove labels from containers before
washing.
Upper rackLower rack
■ Make sure nothing keeps spray arm(s) from
spinning freely. It is important for the water
spray to reach all soiled surfaces.
■ Make sure that when the dishwasher door is closed no items
are blocking the detergent dispenser.
■ Items should be loaded with soiled surfaces facing down and
inward to the spray as shown in the graphics above. This will
improve cleaning and drying results.
■ Avoid overlapping items like bowls or plates that may trap food.
■ Place plastics, small plates and glasses in the upper rack.
■ Wash only items marked “dishwasher safe.”
■ To avoid thumping/clattering noises during operation: Load
dishes so they do not touch one another. Make sure lightweight
load items are secured in the racks.
STEP 2
Add Detergent
NOTE: If you do not plan to run a wash cycle soon, run a rinse
cycle. Do not use detergent.
■ Use automatic dishwasher detergent only. Add powder, liquid
or tablet detergent just before starting a cycle.
■ Fresh automatic dishwasher
detergent results in better
cleaning. Store tightly closed
detergent container in a cool,
dry place.
■ For optimum performance,
tablet detergent is
recommended
.
Premeasured Detergents
Many detergents now come in several forms (gel packs, tablets, or
powder packs).
It is recommended to use tablets and packs for convenience and
improved performance. They have been proven better than powder,
liquid or gel detergents at reducing filming on dishes. Using tablets
and packs over time will start to reduce or eliminate white film. Also,
by using a rinse aid, you can minimize repeat buildup of white film.
These forms are suitable for all hardness and soil levels. Always
place detergents in the main compartment and slide lid to close.
To close lidTo open lid
■ When loading silverware, always place sharp
items pointing down and avoid “nesting” as
shown. If your silverware does not fit into the
designated slots, flip the covers up and mix
silverware types to keep them separated.
■ Use suggested loading patterns, as shown, to better clean your
silverware.
■ Use the slots in the covers to keep your silverware separated
for optimum wash.
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Place selected detergent in
the dispenser. Place finger,
Push OPEN, as shown, and the
lid will slide open.
as shown, and slide lid closed.
Press firmly until it clicks.
Powders and Gels
■ The amount of detergent to use depends on:
How much soil remains on the items - Heavily soiled loads
require more detergent.
The hardness of the water - If you use too little in hard water,
dishes won't be clean. If you use too much in soft water,
glassware will etch.
Soft to Medium Water (0-6 grains per U.S. gallon)
[typical water softener water and some city water]
Medium to Hard Water (7-12 grains per U.S. gallon)
[well water and some city water]
■ Depending on your water hardness, fill the Main Wash section
of the dispenser as shown, Fill the Pre-Wash section to the
level shown for heavily soiled items.
NOTE: Fill amounts shown are for standard powdered detergent.
Soft Water
Hard Water
Main WashPre-Wash
Full
Add
Pre Wash
OPEN
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Follow instructions on the package when using other dishwasher
detergent.
Add Rinse Aid
■ Your dishwasher is designed to use rinse aid for good drying
performance. Without rinse aid your dishes and dishwasher
interior will have excessive moisture. The heat dry option will
not perform as well without rinse aid.
■ Rinse aid keeps water from forming
droplets that can dry as spots or streaks.
They also improve drying by allowing water
to drain off of the dishes after the final rinse.
■ Check the rinse aid indicator. Add rinse aid
when indicator drops to “Add” level.
■ To add rinse aid: Open the rinse
dispenser lid by gently pushing
in the center of the lid with your
thumb and pulling up on the
edge. Pour rinse aid into the
opening until the dispenser is
full. Then, close the dispenser
by pushing down gently on the
lid.
NOTE: For most water conditions, the factory setting will give good
results.
■ Check water hardness level to ensure no
rings or spots on your dishware before
adding rinse aid or adjusting the factory
setting.
■ If you have hard water or notice rings or
spots, try a higher setting.
■ Turn the arrow adjuster inside the
dispenser by either using your fingers or
inserting a flat-blade screwdriver into the
center of the arrow and turning.
STEP 3
Select a Cycle (cycles vary by model)
See “Cycle and Option Descriptions” charts in the following
section.
Heavier cycles and options affect cycle length.
Select Options (options vary by model)
See “Cycle and Option Descriptions” charts in the following
section.
You can customize your cycles by pressing the options desired.
STEP 4
Start or Resume a Cycle
■ Run hot water at the sink nearest your dishwasher until the
water is hot. Turn off water. For best dishwashing results, water
should be 120ºF (49ºC) as it enters the dishwasher.
■ For models with controls on top of the door, select wash cycle,
option and press START/RESUME before closing the door.
Push door firmly closed. The door latches automatically. Select
the wash cycle, options and press START/RESUME or press
START/RESUME to repeat the same cycle and options as in the
previous wash cycle.
■ You can add an item anytime at the beginning of the cycle.
Open the door slowly and add the item. Close the door firmly.
Press START/RESUME.
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Cycle and Option Descriptions
This information covers several different models. Your dishwasher may not have all of the cycles and options described. Estimated cycle
times may increase or decrease depending on water temperature, soil conditions, dish load size, and options selected. You can customize
your cycle by selecting an option.
See option selections. If you change your mind, press the option again to turn off the option, or select a different option. You can change
an option anytime before the selected option begins. At each stage of the wash cycle, you may hear noises that you are not used to
hearing in your previous dishwasher. Each cycle will provide a series of pauses and water sprays throughout the wash cycle. This is
normal and will provide optimal cleaning performance.
CYCLE SELECTIONS
CYCLESESTIMATED
WASH TIME
(HH:MM)
The most advanced and versatile cycle. This cycle senses soil amount and toughness
of soil to adjust the cycle for improved performance using only the amount of water and
energy needed. Use for all soil levels.
Use for hard-to-clean, heavily soiled pots, pans, casseroles, and tableware.3:287.4
2:303.38 to 7.4
WATER USAGE
GALLONS
(LITERS)
(12.8 to 28.0)
(28.1)
This cycle with only the Heat Dry option selected, and without other options selected, is
recommended to completely wash and dry a full load of normally soiled dishes. The
energy usage label is based on this cycle and option combination.
For fast results, 1- Hour Wash will clean dishes using slightly more water and energy.
Select the Heat Dry option to provide best dry performance.
This cycle quietly soaks dishes with an extended prewash which eliminates the need to
presoak dishes saving personal time and effort. For optimal cleaning results during the
Soak & Clean cycle, add prewash detergent. Use this cycle for loads with heavy
amounts of dried on or hard to clean baked-on food.
IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts the
cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle
will automatically compensate by adding time, heat and water as needed.
OPTION SELECTIONS
OPTIONSCAN BE
Activates the TargetClean™ spray jets and provides
intensified water spray to the back of the lower level
rack.
May add heat and time to the cycle.
Raises main wash temperature to improve cleaning
for loads containing tough, baked-on food.
SELECTED
WITH
Sensor
Heavy
Normal
Soak & Clean
Sensor
Heavy
Normal
Soak & Clean
WHAT IT DOESADDED TIME
Raises main
wash temperature
from 105°F
(41°C) to120°F
(49°C).
Raises the main
wash temperature
to 135°F (57°C).
2:322.4 to 7.4
1:007.87 (29.8)
7:317.4 (28.0)
TO CYCLE
0:12 to 0:570 to 4.8
0:05 to 0:130 to 3.86
(9.09 to 28)
ADDED
WATER
GALLONS
(LITERS)
(0 to 18.2)
(0 to 14.6)
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OPTION SELECTIONS
OPTIONSCAN BE
Sanitizes dishes and glassware in accordance with
NSF International NSF/ANSI Standard 184 for
Residential Dishwashers. Certified residential
dishwashers are not intended for licensed food
establishments. Only sanitizing cycles have been
designed to meet the requirements of the NSF/ANSI
184 performance standard for soil removal and for
sanitization efficacy. There is no intention, either
directly or indirectly, that all cycles on a NSF/ANSI 184
certified dishwasher meet the NSF/ANSI 184
performance standard for soil removal and for
sanitization efficacy.
The Sanitize indicator glows at the end of the cycle if
the Sani Rinse option was successfully completed. If
the indicator does not activate, it is probably due to
the cycle being interrupted.
Dries dishes with heat. This option, with the use of
rinse aid, will provide the best drying performance.
Plastic items are less likely to deform when loaded in
the top rack. Use Heat Dry for optimum dry
performance. Turn the Heat Dry option off for air dry.
Runs dishwasher at a later time. Select a wash cycle
and options. Each time you press the delay button, it
will display the next available delay time. Press
DELAY. Press START/RESUME. Close door firmly.
NOTES:
■ The dishwasher remembers the last Delay you
selected. To reset the delay time to something
other than what is displayed, continue to press
the Delay button until the desired delay time is
reached.
■ Anytime the door is opened (such as, to add a
dish); START/RESUME must be pressed again to
resume delay countdown.
Avoids unintended use of dishwasher between cycles, or cycle and option changes during a cycle.
To turn on Lock, press and hold SANI RINSE/CONTROL LOCK or DELAY (depending on model) for 3 seconds. Control Lock
light will stay on for a short time, indicating that it is activated, and all buttons are disabled. If you press any button while your
dishwasher is locked, light flashes 3 times. Dishwasher door can still be opened/closed while the controls are locked.
To turn off Lock, press and hold SANI RINSE/CONTROL LOCK or DELAY (depending on model) for 3 seconds. Light turns off.
NOTE: If your model requires you to press and hold DELAY to lock controls, Control Locked LED will be on or off to indicate
whether Control Lock is active or not.
CONTROLS AND CYCLE STATUS
CONTROLPURPOSECOMMENTS
Press to start or resume a wash cycle.
If the door is opened during a cycle or the power is interrupted, the Start/Resume button LED flashes. Cycle will
not resume until door is closed and Start/Resume is pressed.
NOTE: If Start/Resume button is located on top of door, push door firmly closed within 3 seconds of pressing
Start/Resume. If door is not closed within 3 seconds, Start/Resume button LED will flash, an audible tone will be
heard (on some top control models), and cycle will not start.
Press to cancel wash cycle.
Close the door firmly. The dishwasher starts a 2-minute drain (if needed). Let dishwasher drain completely. Press
and hold START/RESUME for 3 seconds.
SELECTED
WITH
Sensor
Heavy
Normal
Sensor
Heavy
Normal
Soak & Clean
1 - Hour Wash
Available with
any cycle
WHAT IT DOESADDED TIME
TO CYCLE
Raises the main
0:05 to 1:060 to 3.86
wash temperature
to 135°F (57°C)
and the final rinse
temperature to
156°F (69°C).
Uses heating
0:08 to 0:460
element to speed
drying times.
Heat Dry option
defaults to On
when any cycle is
selected except
for 1-Hour Wash.
Delays start of a
0:000
cycle up to
24 hours.
ADDED
WATER
GALLONS
(LITERS)
(0 to 14.6)
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CONTROLS AND CYCLE STATUS
Back of
dishwasher
PUSH
CONTROLPURPOSECOMMENTS
To follow progress of
your dishwasher cycle.
NOTE: Indicators shown
are not available on all
models.
The Clean indicator glows when a cycle is finished.
If you select the Sani Rinse option, when the cycle is finished, the “Sanitized” indicator
glows. If your dishwasher did not properly sanitize your dishes, the light flashes at the
end of the cycle. This can happen if the cycle is interrupted, or water could not be
heated to required temperature. The light goes off when you open and close door or
press CANCEL.
Dishwasher Features
Your Whirlpool dishwasher may have some or all of these features.
TargetClean™ Wash Area
The TargetClean™ wash area is located at
the back of the lower level rack.
NOTE: You must select the TargetClean™
wash option to use this feature. Make sure
items do not interfere with the water feed
tube, spray arms, or TargetClean™ spray
jets.
■ Load pans, casserole dishes, etc. in the
back of the lower dish rack with the soiled surfaces facing the
TargetClean™ spray jets.
■ Only one row of items may face the TargetClean™ spray jets.
Stacking, overlapping or nesting items will keep the
TargetClean™ spray jets from contacting all of the surfaces.
ANYWARE™ PLUS silverware basket
The ANYWARE™ PLUS silverware basket can be hung on the
door, the bottom rack, or placed inside the bottom rack.
Door positionRack positionRack position side
To open the ANYWARE™ PLUS silverware basket
To unlock, grasp the front panel, pull up and rotate 90° as shown.
Make sure the front panel is up all the way before rotating. To
unlock and rotate the front panel, grasp the front panel as shown
and pull it up and out.
To remove the basket from the door
1. Grasp the silverware basket by the handle. Slide it toward the
top of the door.
2. Lift the basket off the holding buttons.
To replace the basket in the door
1. Set the silverware basket on the holding buttons.
2. Slide the basket toward the bottom of the door until is locks
into place.
Cup shelves
Fold down the extra shelf on the lefthand or right-hand side of the top rack
to hold additional cups, stemware or
long items such as utensils and
spatulas.
Fold-down Tines
The row of tines on the lefthand and right-hand sides
of the upper or in the back
of lower rack can be
adjusted to make room for a
variety of dishes.
To adjust the fold-down
tines
1. Grasp the tip of the tine
that is in the tine holder.
2. Gently push the tine out
of the holder.
3. Lay the tines down, toward the center of the rack.
Light Item Clips
The light item clips hold lightweight plastic items
such as cups, lids, or bowls in place during
washing.
To move a clip
1. Pull the clip up and off the tine.
2. Reposition the clip on another tine.
NOTE: Be sure the front panel of the silverware basket is
completely locked into place before pulling out the bottom rack
and before closing the dishwasher door.
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EZ Adjust Tines
Rack adjuster 1
Rack adjuster 2
Rack adjuster 3
Sliding tines in
the lower rack
that move left or
right to fit your
dishes. You can
use this feature
to fit larger items
like cereal bowls
and others.
Silverware Spray (on some models)
Silverware Spray helps remove stuck-on food. It delivers a
concentrated shower of water to the in-the-door silverware basket to
eliminate rewashing.
EZ-2-Lift™ Top Rack Adjuster (varies by model)
You can raise or lower the top rack to fit tall items in either the top
or bottom rack. Adjusters are located on each side of the top rack.
To raise or lower the rack with adjuster 1
Hold the top rack with one hand near
the adjuster and use the other hand to
pull out the top of the adjuster. Raise or
lower the rack to one of the preset
positions.
To raise or lower the rack with adjuster 3
Lift rack until both sides
are at the same height and
lock.
To lower the rack
Depress both tabs on rack
adjusters and lower.
Removable Top Rack
The removable top rack allows you to wash larger items such as
pots, roasters, and cookie sheets in the bottom rack.
IMPORTANT: Remove dishes prior to removing the top rack from
dishwasher.
To remove the rack
1. Roll the rack ¹⁄₃ to ½ of
the way out.
2. Remove each plastic
rack stop from the end of
each track by pushing
inward toward the rack
on the ridged area of the
rack stop. The rack stop
will snap open and can
be easily removed by
pulling straight out. Be
sure to support the rack
while removing rack
stops.
3. Roll the rack all the way
out of the track and remove it from the dishwasher.
To replace the rack
Reverse the above steps 1 to 3 to replace
the rack into the dishwasher.
To raise or lower the rack with adjuster 2
Lift and pull up.
To lower the rack
Lift up and let down.
NOTE: The top rack must
be level.
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Filtration System
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Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and
energy conservation while providing superior cleaning performance. Throughout the life of your dishwasher, the filter will require
maintenance to sustain peak cleaning performance.
The triple filter system consists of 2 parts, an upper filter
assembly and a lower filter.
■ The upper filter assembly keeps oversized items and
foreign objects, along with very fine food particles, out of
the pump.
■ The lower filter keeps food from being recirculated onto
your dishware.
The filters may need to be cleaned when:
■ Visible objects or soils are on the Upper Filter Assembly.
■ There is degradation in cleaning performance (that is,
soils still present on dishes).
■ Dishes feel gritty to the touch.
It is very easy to remove and maintain the filters. The chart
below shows the recommended cleaning frequency.
RECOMMENDED TIME INTERVAL TO CLEAN YOUR FILTER
Number of Loads
If you only scrape before loading*If you scrape and rinse before loadingIf you wash before loading
Per Week
8-12Every two monthsEvery four monthsOnce per year
4-7Every four monthsOnce per yearOnce per year
1-3
Twice per yearOnce per yearOnce per year
*Manufacturer's recommendation: This practice will conserve the water and energy that you would have used to prepare your dishes. This
will also save you time and effort.
Very Hard Water
If you have hard water (above 15 grains), clean your filter at least
once per month. Building up of white residue on your dishwasher
indicates hard water. For tips on removing spots and stains, see
“Troubleshooting” section.
Filter Removal Instructions
Cleaning Instructions
IMPORTANT: Do not use wire brush, scouring pad, etc. as they
may damage the filters.
Rinse filter under running water until most soils are removed. If you
have hard-to-remove soils or calcium deposits from hard water, a
soft brush may be required.
1. Turn the Upper Filter
Assembly ¼ turn
counterclockwise and lift
out.
2. Separate the upper filter
assembly by gently pulling
apart.
3. Clean the filters as shown.
To remove Upper Filter Assembly
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Filter Reinstallation Instructions
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1. Noting the previous
illustrations, place the
Lower Filter under the
Locating Tabs in the
bottom of the dishwasher
so the round opening for
the Upper Filter Assembly
lines up with the round
opening in the bottom of
the tub.
2. Insert the Upper Filter
Assembly into the circular
opening in the Lower Filter.
To replace Upper Filter Assembly
3. Slowly rotate the filter clockwise until it drops into place.
Continue to rotate until the filter is locked into place. If the
filter is not fully seated (still turns freely), continue to turn
the filter clockwise until it drops and locks into place.
NOTE: The Upper Filter Assembly arrow does not have to
align with the arrow in the Lower Filter as long as the filter is
locked.
IMPORTANT: To avoid damage to dishwasher, do not operate your
dishwasher without the filters properly installed. Be sure the Lower
Filter is securely in place and the Upper Filter Assembly is locked
into place. If the Upper Filter Assembly turns freely, it is not locked
into place.
Dishwasher Care
CLEANING THE DISHWASHER
Cleaning the Exterior
Clean the exterior of the dishwasher with a soft, damp cloth and
mild detergent. If your dishwasher has a stainless steel exterior, a
stainless steel cleaner is recommended - Stainless Steel Cleaner
and Polish Part Number 31464.
Cleaning the interior
Clean the interior of the dishwasher, with a paste of powdered
dishwasher detergent and water or use liquid dishwasher detergent
on a damp sponge to clean the cooled-down interior.
A white vinegar rinse may remove white spots and film. Vinegar is
an acid, and using it too often could damage your dishwasher.
Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe
measuring cup on the bottom rack. Run the dishwasher through a
complete washing cycle using an air-dry or an energy-saving dry
option. Do not use detergent. Vinegar will mix with the wash water.
Dishwasher maintenance procedure
Removal of Hard Water / Filming
Recommended use of a monthly maintenance product such as
®
affresh
■ Load your dishwasher (preferably with dishes affected by
■ Place tablet in main wash compartment of detergent dispenser.
■ Select cycle/option best for heavily soiled dishes and start
NOTE: It is recommended to use a premeasured detergent tablet
or pack for regular daily use.
Dishwasher Cleaner Part Number W10282479.
filming/hard water).
dishwasher.
Drain air gap
If you have a drain air gap,
check and clean it if the
dishwasher isn't draining
well.
To reduce risk of property damage during vacation or
extended time without use
■ When you will not be using the dishwasher during the summer
months, turn off the water and power supply to the dishwasher.
■ Make sure the water supply lines are protected against freezing
conditions. Ice formations in the supply lines can increase
water pressure and cause damage to your dishwasher or
home. Damage from freezing is not covered by the warranty.
■ When storing your dishwasher in the winter, avoid water
damage by having your dishwasher winterized by authorized
service personnel.
13
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help.
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Dishwasher is not operating properly
■ Dishwasher does not run or stops during a cycle
It is normal for certain cycles to repeatedly pause for several
seconds during the main wash.
Is the door closed tightly and latched?
Is the right cycle selected?
Is there power to the dishwasher? Has a household fuse blown,
or has a circuit breaker tripped? Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.
Is the water shutoff valve (if installed) turned on?
■ The Clean light is flashing
Check the following:
■ Is the overfill protection float able to move up and down
freely? Press down to release.
■ Be sure the water supply is turned on to the dishwasher.
(This is very important following the new installation of
your dishwasher.)
■ Check for suds in the dishwasher. If foam or suds are
detected by the dishwasher sensing system, the
dishwasher may not operate properly or may not fill with
water.
Suds can come from:
1. Using the incorrect type of detergent, such as
laundry detergent, hand soap, or dish detergent for
hand washing dishes.
2. Forgetting to replace the rinse aid dispenser cap
after filling (or refilling) the rinse aid.
3. Using an excessive amount of dishwasher detergent.
■ Dishwasher will not fill
Is the overfill protection float able to move up
and down freely? Press down to release.
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
■ Dishwasher seems to run too long
Try the 1 Hour Wash cycle.
Is the water supplied to the dishwasher hot enough? The
dishwasher runs longer while heating water.
Is the dishwasher cycle time within the cycle times? See cycle
sections wash times. A delay automatically occurs in some
wash and rinse cycles until the water reaches the proper
temperature.
This dishwasher is equipped with an optical sensor wash that
detects water temperature, soil and detergent amount. Wash
cycles are adjusted based on the load sensing.
IMPORTANT: The very first wash cycle after installation in your
home will be adjusted to include an additional 2 rinses. This
cycle must not be interrupted for proper sensor adjustment. If
this adjustment cycle is canceled or stopped before the Clean
light comes on at the end of the cycle, the next wash cycle will
repeat this sensor adjustment.
■ Water remains in the dishwasher
Is the cycle complete?
Was the disposer knockout plug removed during installation?
(See “Install the drain hose” section in the Installation
Instructions.)
■ Detergent remains in the covered section of the dispenser
Is the cycle complete?
Check for items such as cookie sheets, cutting boards, or large
containers that may be blocking the detergent dispenser from
opening properly.
Be sure the cycle has finished (green light is on). If it has not
finished, you will need to resume the cycle by pressing START/
RESUME and closing the door within 3 seconds.
Is the detergent lump-free? Replace detergent if necessary.
■ White residue on the front of the access panel
Was too much detergent used?
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
■ Odor in the dishwasher
Are dishes washed only every 2 or 3 days?
Check and clean your filters regularly. See the table in
“Filtration System” section for “Recommended Time Interval
to Clean Your Filter.”
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in “Dishwasher Care.”
To avoid odor, use affresh
®
dishwasher and disposal cleaner
tablet once a month or as needed for a fresher dishwasher as
described in “Dishwasher Care.”
■ Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop? Moisture from
the vent in the dishwasher console can form on the counter.
Refer to the Installation Instructions for more information.
14
■ Bottom rack does not fully slide into the dishwasher
Check to see if items loaded for TargetClean™ wash option
have shifted. Reload to keep items from interfering with spray
jets or spray arm.
Dishes do not dry completely
■ Dishes do not dry completely
Did you use a rinse aid? Your dishwasher is designed to use
rinse aid for good drying performance. Without rinse aid your
dishes and dishwasher interior will have excessive moisture.
The Heat Dry option will not perform as well without rinse aid.
■ Dishes are not dry
Did you load your dishwasher to allow proper water drainage?
Do not overload. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty?
Did you use an air-dry or energy-saving dry option? Use a
heated drying option for dryer dishes.
■ Excess moisture on racks and dishwasher interior
Check the rinse aid indicator to see that there is rinse aid in the
dispenser.
Spots and stains on dishes
■ Spotting and filming on dishes
Is your water hard, or is there a high mineral content in your
water? Conditioning the final rinse water with a liquid rinse aid
helps eliminate spotting and filming. Keep the rinse aid
dispenser filled. Always use a high-temp option. If your water
hardness is 13 grains or above, it is strongly recommended that
you install a home water softener. If you do not wish to drink
softened water, have the softener installed onto your hot water
supply.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher.
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Do not use less
than 1 tbs (15 g) per load. Detergent must be fresh to be
effective. Heavy soil and/or hard water generally require extra
detergent.
Using dishwasher detergent tablets and packs have been
proven better than powder, liquid or gel detergents to reduce
filming on your dishes. Using these tablets and packs over time
will start to reduce or eliminate white film. Also, by using a rinse
aid you can minimize repeat buildup of white film.
Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to
828 kPa) for proper dishwasher fill. If you have questions about
your water pressure, call a licensed, qualified plumber.
NOTE: To remove spots and film from glassware, remove all
silverware and metal items and run a vinegar rinse as described
in “Dishwasher Care.”
■ Silica film or etching (silica film is a milky, rainbow-colored
deposit; etching is a cloudy film)
Sometimes there is a water/chemical reaction with certain
types of glassware. This is usually caused by some
combination of soft or softened water, alkaline washing
solutions, insufficient rinsing, overloading the dishwasher, and
the heat of drying. It might not be possible to avoid the
problem, except by hand washing.
To slow this process use a minimum amount of detergent but
not less than 1 tbs (15 g) per load. Use a liquid rinse aid and
under load the dishwasher to allow thorough rinsing. Silica film
and etching are permanent and cannot be removed. Do not use
heated drying.
■ White spots on cookware with nonstick finish
Has the dishwasher detergent removed cookware seasoning?
Season cookware again after washing it in the dishwasher.
■ Brown stains on dishes and dishwasher interior
Does your water have high iron content? Rewash dishes using
1-3 tsp (5-15 mL) of citric acid crystals added to the covered
section of the detergent dispenser. Do not use detergent.
Follow with a Normal wash cycle with detergent. If treatment is
needed more often than every other month, the installation of
an iron removal unit is suggested.
■ Black or gray marks on dishes
Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the dishwasher
and cause marking. Hand wash these items. Remove
aluminum markings by using a mild abrasive cleaner.
■ Orange stains on plastic dishes or dishwasher interior
Are large amounts of tomato-based foods on dishes placed in
the dishwasher? It may be necessary to use a stain removal
product to remove stains from your dishwasher. Stains will not
affect dishwasher performance.
Noises
■ Surging sounds
Surging sounds can occur periodically throughout the cycle
while the dishwasher is draining.
■ Valve hissing
Normal water valve hissing may be heard periodically during
the water fill.
■ Snapping sound
A normal snap sound may be heard when the detergent
dispenser opens during the cycle and when the door is opened
at the end of the cycle.
■ Grinding, grating, crunching or buzzing sounds
A hard object has entered the wash module (on some models).
When the object is ground up, the sound should stop. If the
noise persists after a complete cycle, call for service.
Dishwasher stops and starts
■ Numerous starts and stops
It is normal to hear numerous starts and stops throughout your
entire cycle. These starts and stops are needed to provide
optimal cleaning performance and energy savings.
■ Depending on cycle selected
Depending on the cycle selected and the soil level sensed by
the “Optical Water Sensor” (on some models), you will
experience more starts and stops throughout the entire cycle.
15
Dishes are not completely clean
■ Food soil left on the dishes
Is the dishwasher loaded correctly?
Check and clean your filters regularly. See the table in
“Filtration System” section for “Recommended Time Interval to
Clean Your Filter.”
Did you choose the cycle that describes the most difficult soil in
your dishwasher? If you have some items with heavier soils,
use a heavier cycle.
Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher.
Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Do not use less
than 1 tbs (15 g) per load. Detergent must be fresh to be
effective. Heavy soil and/or hard water generally require extra
detergent.
Is detergent caked in dispenser? Use fresh detergent only. Do
not allow detergent to sit for several hours in a wet dispenser.
Clean dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and
cans?
Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to
828 kPa) for proper dishwasher fill. If you have questions about
your water pressure, call a licensed, qualified plumber.
Are high suds slowing the wash arm? Do not use soap or
laundry detergents. Use recommended dishwasher detergents
only.
■ Dishes in the TargetClean™ wash area are not clean
Are the dishes loaded to face the TargetClean™ spray jets?
Load soiled dish surfaces to face the back of the dishwasher
toward the TargetClean™ spray jets. Tilt the dishes toward the
back so water can drain from surfaces, and the lower spray
arm can wash the item from below.
NOTE: Loaded items may shift when dish racks are pushed
into the dishwasher. Make sure dishes do not interfere with the
spray arms, water feed tube, or TargetClean™ spray jets.
Are items loaded so they do not overlap? Load items only one
row deep without any overlap so that the TargetClean™ spray
jets can reach all surfaces.
Dishes are damaged during a cycle
■ Chipping of dishes
Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.
NOTE: Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.
16
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