THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.
In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.
You will need your model and serial number, located on the inside wall of the refrigerator compartment.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
W10224664A
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock, or injury to persons when using the refrigerator, follow basic precautions,
WARNING:
including the following:
■
■
Plug into a grounded 3 prong outlet.
■
Do not remove ground prong.
■
Do not use an adapter.
■
Do not use an extension cord.
■
Disconnect power before servicing.
■
Replace all parts and panels before operating.
■
Remove doors from your old refrigerator.
Use nonflammable cleaner.
■
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■
Use two or more people to move and install refrigerator.
■
Disconnect power before installing ice maker (on ice maker
kit ready models only).
SAVE THESE INSTRUCTIONS
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
■ On some models, shelves, bins, door shelf rails, and other
feature parts may be packaged in the Interior FeaturePak.
Follow the instructions contained in the package for proper
assembly.
■ There are four bolts that secure the refrigerator to the
shipping case. Keep these bolts because they are the
refrigerator's leveling legs.
■ Dispose of/recycle all packaging materials.
IMPORTANT: Do not remove the white foam air return insert that
is located behind the control panel on the ceiling of the
refrigerator (on some models). The insert is part of the refrigerator
and not part of the packing material. If the insert is removed, ice
may migrate down from the freezer and cause icicles to form.
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety.”
2
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Clean Before Using
After you remove all of the package materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Location Requirements
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for a ¹⁄₂"
(12.70 mm) space on each side. Allow 3" (7.5 cm) of space
between overhead cabinets and refrigerator top. Allow at least 1"
(25.40 mm) between back of cabinet and the wall. If your
refrigerator has an ice maker, make sure you leave some extra
space at the back for the water line connections.
■ If you are installing your refrigerator next to a fixed wall, leave
2" (5.08 cm) minimum on the hinge side (depending on your
model) to allow for the door to swing open.
■ Level the refrigerator. See “Adjust the Doors.”
NOTE: It is recommended that you do not install the refrigerator
near an oven, radiator, or other heat source. Do not install in a
location where the temperature will fall below 55°F (13°C).
3" (7.5 cm)
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical
connection.
Recommended Grounding Method
A 115 Volt, 60 Hz., AC only 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control (Thermostat, Refrigerator
or Freezer Control depending on the model) OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source
and reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting. See “Using the
Control(s).”
Water Supply Requirements
Read all directions before you begin.
IMPORTANT:
■ If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF.
■ All installations must meet local plumbing code requirements.
■ Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
TOOLS NEEDED: Flat-blade screwdriver, ⁷⁄₁₆" and ¹⁄₂" open-end
wrenches or 2 adjustable wrenches, ¹⁄₄" nut driver and drill bit,
cordless drill. Gather the required tools and parts before starting
installation. Read and follow the instructions provided with any
tools listed.
NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆"
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
2" (5.08 cm)
3
Water Pressure
C
A
C
A cold water supply with water pressure of between 30 and
120 psi (207 and 827 kPa) is required to operate the ice maker. If
you have questions about your water pressure, call a licensed,
qualified plumber.
Reverse Osmosis Water Supply
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the ice maker is still not operating properly:
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
If you have questions about your water pressure, call a licensed,
qualified plumber.
Connect the Water Supply
(on some models)
Read all directions before you begin.
IMPORTANT: If you turn the refrigerator on before the water line
is connected, turn the ice maker OFF.
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and
turn ON the main water supply. Flush the tubing until water is
clear. Turn OFF the shutoff valve on the water pipe. Coil the
copper tubing.
Connect to Refrigerator
NOTE: On kit models, assemble water valve to refrigerator per kit
instructions.
Style 1
1. Unplug refrigerator or disconnect power.
2. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do
not overtighten.
3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help avoid
damage to the tubing when the refrigerator is pushed back
against the wall.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
Connect to Water Line
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a ¹⁄₂" to 1¹⁄₄" (1.27 cm to 3.18 cm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
■ Make sure it is a cold water pipe.
■ Horizontal pipe will work, but drill on the top side of the
pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
4. Determine the length of copper tubing you will need. Measure
from the connection on lower left rear of refrigerator to the
water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure
both ends of copper tubing are cut square.
5. Using a cordless drill, drill a ¹⁄₄" hole in the cold water pipe
you have selected.
A
G
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the ¹⁄₄" drilled hole
in the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws
slowly and evenly so washer makes a watertight seal. Do not
overtighten.
B
C
DEF
E. Compression sleeve
F. Sh u t of f va l ve
G. Packing nut
A
B
D
E
A. Tube clamp
B. Tube clamp screw
C. Copper tubing
D. Compression nut
E. Valve inlet
6. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in
the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain
a water strainer from your nearest appliance dealer.
Style 2
1. Unplug refrigerator or disconnect power.
2. Disconnect the tube clamp on the back of the product and
insert the copper tubing through the clamp as shown.
3. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown.
4. Tighten the compression nut. Do not overtighten. Reattach
the tube clamp and tube to the back of the cabinet.
B
A. Tube clamp
B. Copper tubing
C. Compression nut
4
5. Turn shutoff valve ON. Check for leaks. Tighten any
connections (including connections at the valve) or nuts that
leak.
6. The ice maker is equipped with a built-in water strainer. If
your water conditions require a second water strainer, install
it in the ¹⁄₄" (6.35 mm) water line at either tube connection.
Obtain a water strainer from your nearest appliance dealer.
Complete the Installation
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
NOTE: Allow 24 hours to produce the first batch of ice. Discard
the first three batches of ice produced. Allow 3 days to
completely fill ice container.
Refrigerator Doors
It may be necessary to remove the doors to allow the refrigerator
to pass through the doorway of your home. See the instructions
below to remove and replace the doors.
IMPORTANT:
■ The doors are not reversible.
■ Remove the entire door, not just the handles. It is more
difficult to replace the handles correctly.
■ Before you begin, turn the refrigerator control OFF. Unplug
refrigerator or disconnect power.
■ Remove food and adjustable door or utility bins from doors.
■ All graphics referenced in the following instructions are
2. Close the refrigerator door and keep both doors closed until
you are ready to lift them free from the cabinet.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
3. Remove the top hinge cover and the parts for the top hinge
as shown in Top Hinge graphic.
4. Lift the freezer door free from the cabinet.
5. Remove the parts for the center hinge as shown in the Center
Hinge graphic. Lift the refrigerator door free from the cabinet.
6. Remove the parts for the bottom hinge as shown in the
Bottom Hinge graphic.
Replace Doors and Hinges
1. Replace the parts for the bottom hinge as shown. Tighten
screws. Replace the refrigerator door.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
2. Assemble the parts for the center hinge as shown and tighten
all screws. See Center Hinge graphic. Replace the freezer
door.
3. Assemble the parts for the top hinge as shown. Replace
spacer and hinge. Do not tighten screws completely.
4. Line up the doors so that the bottom of the freezer door
aligns evenly with the top of the refrigerator door. Tighten all
screws and replace hinge cover. See Top Hinge graphic.
Final Steps
.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1. Plug into a grounded 3 prong outlet.
2. Reset the controls. See “Using the Control(s).”
3. Return all removable door parts to doors and food to
refrigerator.
⁵⁄₁₆
" Hex Head Hinge Screw
1. Unplug refrigerator or disconnect power.
5
Top Hinge
A
B
C
D
A. Top Hinge Cover
B. 5/16" Hex-Head Hinge Screws
C. Top Hinge
D. Spacer
Door Removal & Replacement
Center Hinge
A
B
C
D
E
A. Door Stop
B. Door Stop Screw
C. Spacer
D. Center Hinge
E. 5/16" Hex-Head Hinge Screws
F. Spacer
F
Bottom Hinge
A. Door Stop
B. Spacer
C. Door Stop Screw
D. Bottom Hinge
E. 5/16" Hex-Head Hinge Screws
A
B
C
D
E
Adjust the Doors
Your refrigerator has two front adjustable rollers – one on the right
and one on the left. If your refrigerator seems unsteady or you
want the doors to close easier, adjust the refrigerator's tilt using
the instructions below.
Depending on your model, your refrigerator may have leveling
legs (Style 1) or leveling screws (Style 2). They are part of the
front roller assemblies which are found at the base of the
refrigerator on either side.
1. Turn the leveling legs or leveling screws to the right to raise
that side of the refrigerator or to the left to lower that side. It
may take several turns to adjust the tilt of the refrigerator.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws and
rollers. This makes it easier to adjust the screws.
2. Open both doors again and be sure that they close as easily
as you like. If not, tilt the refrigerator slightly more to the rear
by turning both leveling screws to the right. It may take
several more turns, and you should turn both leveling screws
the same amount.
6
Style 1
Style 2
3. Using a level, be sure that the refrigerator is still level side to
side. Readjust if necessary.
REFRIGERATOR USE
Ice Maker
(on some models - Accessory)
Turning the Ice Maker On/Off
NOTE: Do not force the wire shutoff arm up or down.
■ To turn the ice maker on, simply lower the wire shutoff arm.
NOTE: Your ice maker has an automatic shutoff. As ice is
made, the ice cubes will fill the ice storage bin and the ice
cubes will raise the wire shutoff arm to the OFF (arm up)
position.
■ To manually turn the ice maker off, lift the wire shutoff arm to
the OFF (arm up) position and listen for the click to make sure
the ice maker will not continue to operate.
Using the Controls
IMPORTANT:
■ Wait 24 hours for your refrigerator to cool completely before
adding food. If you add food before the refrigerator has
cooled completely, your food may spoil.
NOTE: Adjusting the Refrigerator and Freezer Controls to a
colder than recommended setting will not cool the
compartments any faster.
■ The recommended settings should be correct for normal
household refrigerator use. The controls are set correctly
when milk or juice is as cold as you like and when ice cream
is firm.
■ If the temperature is too warm or too cold in the refrigerator or
freezer, before adjusting the controls, first make sure the air
vents are not blocked.
■ For your convenience, the controls are preset at the factory.
When you first install your refrigerator, make sure that the
controls are still preset to the recommended setting as
shown.
Recommended-setting “3”
3
1
To Tu r n O F F:
Turn the refrigerator control to the word OFF. Your refrigerator will
not cool when the refrigerator control is set to OFF.
Adjusting Dial Control
If you need to adjust temperatures, use the settings listed in the
chart below as a guide. On models with two controls, adjust the
refrigerator temperature first. Wait at least 24 hours between
adjustments and then recheck the temperatures.
CONDITION/REASON:ADJUSTMENT:
REFRIGERATOR too warmTEMPERATURE Control
FREEZER too warm/too little ice TEMPERATURE Control
REFRIGERATOR too coldTEMPERATURE Control
FREEZER too coldTEMPERATURE Control
normal
coldestoff
5
one setting higher
one setting higher
one setting lower
one setting lower
MAX
NORMAL
Ice Production Rate
■ NORMAL Ice Production: The ice maker should produce
approximately 8 to 12 batches of ice in a 24-hour period. If
ice is not being made fast enough, turn the Freezer Control
toward a higher (colder) number in half number steps. (For
example, if the control is at 3, move it to between 3 and 4.)
Wait 24 hours and, if necessary, gradually turn the Freezer
Control to the highest setting, waiting 24 hours between each
increase.
■ MAXIMUM Ice Production (on some models): The ice maker
should produce approximately 16 to 20 batches of ice in
a 24-hour period. If your refrigerator has the maximum ice
production feature, push the switch to MAX.
Remember
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■ The quality of your ice will be only as good as the quality of
the water supplied to your ice maker. Avoid connecting the
ice maker to a softened water supply. Water softener
chemicals (such as salt) can damage parts of the ice maker
and lead to poor quality ice. If a softened water supply cannot
be avoided, make sure the water softener is operating
properly and is well maintained.
■ Do not store anything on top of the ice maker or in the ice
storage bin.
7
REFRIGERATOR CARE
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both compartments about once a month to avoid
buildup of odors. Wipe up spills immediately.
IMPORTANT:
■ Because air circulates between both sections, any odors
formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid
odor transfer and drying out of food, wrap or cover foods
tightly.
■ For stainless steel models, stainless steel is corrosion-
resistant and not corrosion-proof. To help avoid corrosion of
your stainless steel, keep your surfaces clean by using the
following cleaning instructions.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on exterior surfaces (doors and
cabinet), plastic parts, interior and door liners or gaskets. Do not
use paper towels, scouring pads, or other harsh cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately
to avoid water spots.
Stainless steel: Wash stainless steel surfaces with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately
to avoid water spots.
NOTE: When cleaning stainless steel, always wipe with the
grain to avoid cross-grain scratching.
4. Clean the condenser coils regularly. Coils may need to be
cleaned as often as every other month. This may help save
energy.
■ Pull refrigerator out away from the wall. See “Unpack the
Refrigerator.”
■ Vacuum coils when they are dusty or dirty.
■ Roll refrigerator back into place. Make sure to leave
1" (2.5 cm) between the cabinet back and the wall.
■ Check to see that the refrigerator is level.
5. Plug in refrigerator or reconnect power.
Changing the Light Bulbs
Refrigerator Light
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with an appliance bulb of the same size, shape,
and wattage (no greater than 40 watts).
1. Unplug refrigerator or disconnect power.
2. Reach behind the control panel and unscrew the bulb.
3. Replace the bulb with a 40-watt appliance bulb.
4. Plug in refrigerator or reconnect power.
Freezer Light (on some models)
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with an appliance bulb of the same size, shape,
and wattage (no greater than 15 watts).
1. Unplug refrigerator or disconnect power.
2. Remove the freezer shelf.
3. Using a flat-head screwdriver, release the lock in the center of
the light shield.
4. Grasp both ends of the light shield and gently press in to
release it from the evaporator cover.
5. Replace the burned-out bulb with a 15 watt, T25 appliance
bulb with a E14 base.
NOTE: This appliance bulb can be ordered from our service
department or from an appliance replacement parts supplier.
A
B
A. Light shield
B. Light shield lock
6. Replace the light shield.
7. Plug in refrigerator or reconnect power.
8
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca
Refrigerator Operation
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ Power cord unplugged? Plug into a grounded 3 prong
outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■ Control(s) on? Make sure the refrigerator control is on. See
“Using the Control(s).”
■ New installation? Allow 24 hours following installation for
the refrigerator to cool completely.
NOTE: Adjusting the temperature control(s) to coldest setting
will not cool the refrigerator more quickly.
The motor seems to run too much
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below
are listed some normal sounds with explanations.
■ Pulsating - fans/compressor adjusting to optimize
performance.
■ Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator.
■ Popping - contraction/expansion of inside walls, especially
during initial cool-down.
■ Water running/dripping/sizzling - may be heard when ice
melts during defrosting and water runs into the drain pan.
Water dripping onto the piping can be heard for a few
minutes after the refrigerator stops running.
■ Soft murmur/buzzing - the fan and air moving.
■ Beeping - Door Ajar alarm (on some models) - If the door(s)
are left open for more than 2 minutes, the Door Ajar alarm will
start beeping and will continue to beep until the door(s) are
closed.
The door will not close completely
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
position.
■ Crisper cover in the way? Make sure the crisper cover is
fully pushed in, so that the back rests on the supports.
The door is difficult to open
WARNING
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, the door is
opened often, or if the door has been left open.
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
9
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for
the refrigerator to cool completely.
■ Door opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep door fully
closed.
■ Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
■ Control(s) set correctly for the surrounding conditions?
Adjust the control(s) a setting colder. Check temperature in
24 hours. See “Using the Control(s).”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ Questions remain regarding water pressure? Call a
licensed, qualified plumber.
Off-taste, odor or gray color in the ice
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■ Door opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep door fully
closed.
Ice and Water
The ice maker is not producing ice or not enough ice
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
■ New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
■ Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ New plumbing connections? New plumbing connections
■ Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
10
WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and
repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be
provided by a Whirlpool designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL
BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the
major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this
limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in
a manner that is inconsistent to published user or operator instructions and/or installation instructions.
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair
house fuses, or to correct house wiring or plumbing.
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty
coverage.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance
with electrical or plumbing codes, or use of products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results
from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food or medicine loss due to refrigerator or freezer product failures.
7. Pickup and delivery. This major appliance is intended to be repaired in your home.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an
authorized Whirlpool servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with
Whirlpool's published installation instructions.
11. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or cannot
be easily determined.
12. Discoloration, rust, or oxidation of stainless steel surfaces.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do
not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.6/08
For additional product information, in the U.S.A., visit www.whirlpool.com
In Canada, visit www.whirlpool.ca
If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may
contact Whirlpool at the number below.
Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of
the refrigerator compartment.
For assistance or service in the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If you need further assistance, you can write to Whirlpool with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Please keep this User Instructions and model number information for future reference.
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