Whirlpool W5WCE065XW0, W7WCC065XB0, W5WCE128XW0, W5WCE085XW0, W5WCE105XW0 Technical Education

Technical Educaon

2011 Room Air Condioners

R-113

Prepared by: WHIRLPOOL CONSUMER CARE

Models

W5WCE065XW0
W7WCC065XB0
W5WCE085XW0
W5WCE105XW0
W5WCE128XW0

Job Aid W10411218

i

FORWARD

This Room Air Condioner Guide (W10411218), provides the In-Home Service Professional with informa­on on how to access the controls, motors and fans on Whirlpool’s 2011 room air condioners.

For specic informaon on the model being serviced, refer to the informaon supplied with the air con­dioner. Always use the Tech Sheet supplied with the product when servicing.

GOALS AND OBJECTIVES

The goal of this Job Aid is to provide informaon that will enable the In-Home Service Professional to
properly gain access to the controls, motors and fans.

The objecves of this Job Aid are to:

• Understand and follow proper safety precauons.

• Successfully access control or motor components that require repair or replacement.

• Successfully return the air condioner to its proper operaonal status.

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other
than authorized In-Home Service Professionals.

®Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Corporation or its related companies.

®MAGIC CHEF is a registered trademark of CNA International, used under license.

© 2011 All rights reserved.

i

CONTENTS

Page

GOALS AND OBJECTIVES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

SAFETY FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

WHIRLPOOL ROOM AIR MODELS NUMBER NOMENCLATURE 2011 ........................... 1-1

SPECIFICATIONS ...................................................................... 1-2

INSTALLATION INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Window installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Location Requirements—All Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Recommended Grounding Method ................................................... 2-2

Power Supply Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Prepare Air Conditioner for Installation ................................................ 2-4

Prepare Window for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Complete Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

PRODUCT OPERATION ................................................................ 3-1

Air Conditioner Safety .............................................................. 3-1

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Starting Your Air Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Fan Speed ........................................................................ 3-4

Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Set Clock ......................................................................... 3-4

Timed On Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Timed Off ........................................................................ 3-5

Timed On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Timed On and Timed Off ............................................................ 3-5

Cancel All Programming in Timed On Off function ....................................... 3-5

Using the Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

TM

6th Sense

Storing the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Fan Speed ........................................................................ 3-7

Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Changing Air Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Air Conditioner Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Cleaning the Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Cleaning the Front Panel ............................................................ 3-8

Repairing Paint Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Annual Maintenance ............................................................... 3-8

System Control (Only on certain models) ................................... 3-7

COMPONENT ACCESS ................................................................. 4-1

Component Locations .............................................................. 4-1

Removing the Front Panel ........................................................... 4-2

Removing the Cabinet .............................................................. 4-3

Removing the Control and User Interface .............................................. 4-4

Removing the Fan Assembly ......................................................... 4-5

ii

CONTENTS (connued)

Page

DIAGNOSTICS AND TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Voltage Measurement Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Electrostatic Discharge (ESD) Sensitive Electronics ....................................... 5-1

Troubleshooting Charts ..........................................................5-2, 5-5

WIRING DIAGRAMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Refrigerant System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Schematic Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

iii

SAFETY FIRST

NOTICE TO THE TECHNICIAN

It is the responsibility of the Service Technician to comply with all EPA Regulaons and Standards and
possesses all necessary State and Federal licenses when servicing air condioners.

Federal regulaons and Standards can be found on the United States Government EPA Web Site.

State Regulaons and Standards and licensing requirements, in most cases, can be found on the State

Government Web Site.

iv

11-

Specicaons

W5WCE065XW0 W7WCC065XB0 W5WCE085XW0 W5WCE105XW0 W5WCE128XW0

BTU Rang

6300 6300 8000 10000 12000

EER

11 11 10.9 11 10.7

Voltage

115 VAC 115 VAC 115 VAC 115 VAC 115 VAC

Frequency

60 HZ 60 HZ 60 HZ 60 HZ 60 HZ

Rated Current

7.1 A 7.1 A 9.7 A 10.8 A 12.8 A

Waage

570 W 570 W 730 W 910 W 1110 W

Compressor Type

Rotary Rotary Rotary Rotary Rotary

Compressor LRA

28 A 28 A 32 A 41 A 50.5 A

Compressor AMP

5.3 A 5.3 A 6.75 A 7.8 A 9.50 A

Fan Speed RPM

1100/970/850 1100/970/850 1280/1160/1040 1350/1250/1150 1350/1250/1150

Fan Capacitor MFD

6 uf 6 uf 15 uf 15 uf 15 uf

Refrigerant Type

R410A R410A R410A R410A R410A

Refrigerant Charge

12.3 OZ 12.3 OZ 14.8 OZ 23.2 OZ 24.6 OZ

Weight

44 LB 44 LB 48.5 LB 70.5 LB 70.5 LB

Dimension - mm

480X321X414 480X321X414 480X321X414 480/440/400 503X403X564

All Models use R-410A refrigerant. R-410A operates at higher pressures and temperatures than R-22 units
and requires dedicated sealed system equipment.

Note: Do not aempt sealed system entry or service unless you have been trained on servicing R410-A

systems and have the proper equipment.

1-

2

Installation Information

To ols and Pa rts—All Models

Gather the required tools and parts before starng installaon.
Read and follow the instrucons provided with any tools listed
here.

To o ls needed

Parts supplied

Check that all parts are included in parts package.

Locaon Requirements—All Models

IMPORTANT: Observe all governing codes and ordinances.

Check the locaon where the air condioner will be installed.
Make sure you have everything necessary for correct installaon.

The locaon should provide:

Grounded electrical outlet within 6  (183 cm) of where the
power cord exits the air condioner.

NOTE: Do not use an extension cord.

Free movement of air in room to be cooled.

NOTE: Cabinet louvers must not be obstructed. Air must be able
to pass freely through the cabinet louvers.

Window installaon

Window opening measurements:

21" (53.3 cm) minimum to 36 1/2" (85cm) maximum opening
width.

13

1/2" (34.3 cm) minimum opening height.

Phillips screwdriver
Scissors
Level

Tape measure
Cordless drill and 1/8" bit
Pencil

A. Foam seal with

adhesive strip

B. Foam seal without

adhesive strip

C. Window lock

bracket

D. Side bracket

(on some
models)

E. 3/4" screws (4)

(5k, 6k and 8k
models only)

F. 3/4" screws (5)

(6 provided on 10k

and 12k models)
G. Side curtains (2)
H. To p channel seal

(on some models)

A

B

C

D

EF

G

H

A. Cabinet louvers

A

A

B

333/4

NOTE: Cabinet louvers must not be obstructed. Air must be able
to pass freely through the cabinet louvers.

Window installaon

Window opening measurements:

21" (53.3 cm) minimum to 36 1/2" (85cm) maximum opening
width.

131/2" (34.3 cm) minimum opening height.

A. Cabinet louvers

A.21" (53.3 cm) minimum
B.13

1/2" (34.3 cm) minimum

A

A

B

333/4

To ols and Pa rts—All Models

Gather the required tools and parts before starng installaon.
Read and follow the instrucons provided with any tools listed
here.

To o ls needed

Parts supplied

Check that all parts are included in parts package.

Locaon Requirements—All Models

IMPORTANT: Observe all governing codes and ordinances.

Check the locaon where the air condioner will be installed.
Make sure you have everything necessary for correct installaon.

The locaon should provide:

Grounded electrical outlet within 6  (183 cm) of where the
power cord exits the air condioner.

NOTE: Do not use an extension cord.

Free movement of air in room to be cooled.
A large enough opening for the air condioner. Installaon

parts are supplied for double-hung windows.
Adequate wall support for weight of air condioner. Air

condioner weighs 50 lbs to 75 lbs (22.7 kg to 34 kg).

NOTE: Cabinet louvers must not be obstructed. Air must be able
to pass freely through the cabinet louvers.

Window installaon

Window opening measurements:

21" (53.3 cm) minimum to 36 1/2" (85cm) maximum opening
width.

13

1/2" (34.3 cm) minimum opening height.

Phillips screwdriver
Scissors
Level

Tape measure
Cordless drill and 1/8" bit
Pencil

A. Foam seal with

adhesive strip

B. Foam seal without

adhesive strip

C. Window lock

bracket

D. Side bracket

(on some
models)

E. 3/4" screws (4)

(5k, 6k and 8k
models only)

F. 3/4" screws (5)

(6 provided on 10k

and 12k models)
G. Side curtains (2)
H. To p channel seal

(on some models)

A

B

C

D

EF

G

H

A. Cabinet louvers

A.21" (53.3 cm) minimum
B.13

1/2" (34.3 cm) minimum

A

A

B

333/4

2-1

Copies of the standards listed may be obtained from:

Naonal Fire Protecon Associaon

1 Baerymarch Park
Quincy, MA 02269

Power Supply Cord

NOTE: Yo ur air condioner’s device may differ from the one
shown.

This room air condioner is equipped with a power supply cord
required by UL. This power supply cord contains state-of-the-art
electronics that sense leakage current. If the cord is crushed, the
electronics detect leakage current and power will be
disconnected in a fracon of a second.

To test your power supply cord:

1. Plug power supply cord into a grounded 3 prong outlet.

2. Press RESET (on some devices, a green light will turn on).

3. Press TEST (listen for click; Reset buon will trip, and on
some devices, a green light will turn off).

4. Press and release RESET (listen for click; Reset buon will
latch, and on some devices, a green light will turn on). The
power supply cord is ready for operaon.

A . Test buon
B. Reset buon

POWER

TEST

RESET

A

B

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instrucons can result in death,
fire, or electrical shock.

WARNING

Electrical Requirements—All Models

The electrical rangs for your air condioner are listed on the
model and serial number label. The model and serial number
label is located on the right-hand side of the air condioner
cabinet.

Specific electrical requirements are listed in the “Power Supply
Cord Electrical Requirements” chart. Follow the requirements for
the type of plug shown in the chart.

Recommended Grounding Method

This air condioner must be grounded. This air condioner is
equipped with a power supply cord having a grounded 3 prong

plug. To mi nimize possible shock hazard, the cord must be
plugged into a mang, grounded 3 prong outlet, grounded in

accordance with all local codes and ordinances. If a mang outlet
is not available, it is the customer's responsibility to have a
properly grounded 3 prong outlet installed by a qu alified electrical
installer.

It is the customer's responsibility:

To contact a qualified electrical installer.
To assure that the electrical installaon is adequate and in

conformance with Naonal Electrical Code, ANSI/NFPA
70-latest edion, and all local codes and ordinances.

Copies of the standards listed may be obtained from:

Naonal Fire Protecon Associaon
1 Baerymarch Park
Quincy, MA 02269

Power Supply Cord

NOTE: Yo ur air condioner’s device may differ from the one
shown.

This room air condioner is equipped with a power supply cord
required by UL. This power supply cord contains state-of-the-art
electronics that sense leakage current. If the cord is crushed, the
electronics detect leakage current and power will be
disconnected in a fracon of a second.

To test your power supply cord:

1. Plug power supply cord into a grounded 3 prong outlet.

2. Press RESET (on some devices, a green light will turn on).

3. Press TEST (listen for click; Reset buon will trip, and on
some devices, a green light will turn off).

4. Press and release RESET (listen for click; Reset buon will
latch, and on some devices, a green light will turn on). The
power supply cord is ready for operaon.

Power
Supply
Cord Electrical Requirements

115-volt (103.5 min. - 126.5 max.)
0-12 amps
15-amp me-delay fuse or circuit breaker
If there is a “Single Circuit Only” label on the

unit, use on a dedicated single-outlet circuit
only.

If a dedicated single-outlet circuit is not
available, then it is the customer’s
responsibility to have a single-outlet ci rcuit
installed by a qualified electrician.

If there is no “Single Circuit Only” label on the
unit, the unit may be used on any branch
circuit of correct voltage and adequate current
protecon rang.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instrucons can result in death,
fire, or electrical shock.

WARNING

A . Test buon
B. Reset buon

POWER

TEST

RESET

A

B

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instrucons can result in death,
fire, or electrical shock.

WARNING

Electrical Requirements (All Models)

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.

Do not use an extention cord.

Failure to follow these instructions can

result in death, fire, or electrical shock.

To test your power supply cord:

2-2

Installation Requirements (continued)

NOTES:

The Reset buon must be pushed in for proper operaon.

The power supply cord must be replaced if it fails to trip when
the test buon is pressed or fails to reset.

Do not use the power supply cord as an off/on switch. The
power supply cord is designed as a protecve device.

A damaged power supply cord must be replaced with a new
power supply cord obtained from the product manufacturer
and must not be repaired.

The power supply cord contains no user serviceable parts.
Opening the tamper-resistant case voids all warranty and

performance claims.

Cut the 2 plasc bands that secure the carton.

A. " screws
B.Top channel

3/8

Install Side Curtains

NOTE: Aach curtains to the air condioner before placing the air

condioner in window.

1. Place the tabbed side of the side curtain in the track on the
right-hand side of the air condioner cabinet.

2. Slide the side curtain down the track unl the curtain is
aligned with the top and boom of the air condioner cabinet.

A. Tabbed side of side curtain
B. Curtain frame

A

B

A. " screws
B.Top channel

3/8

NOTES:

The Reset buon must be pushed in for proper operaon.

The power supply cord must be replaced if it fails to trip when
the test buon is pressed or fails to reset.

Do not use the power supply cord as an off/on switch. The
power supply cord is designed as a protecve device.

A damaged power supply cord must be replaced with a new
power supply cord obtained from the product manufacturer
and must not be repaired.

The power supply cord contains no user serviceable parts.
Opening the tamper-resistant case voids all warranty and

performance claims.

Cut the 2 plasc bands that secure the carton.

Remove the carton top and li the air condioner from the
base pad.

Remove tape and glue residue fr om surfaces be fore turning
on the air condioner. Rub a small amount of liquid dish soap
over the adhesive wi th your fingers. Wipe with warm water
and dry.

Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your air condioner.

Remove any packaging materials inserted into the side
louvers.

Dispose of/recycle packaging materials.

Install Side Curtains

NOTE: Aach curtains to the air condioner before placing the air
condioner in window.

1. Place the tabbed side of the side curtain in the track on the
right-hand side of the air condioner cabinet.

A

A. " screws
B.Top channel

3/8

NOTES:

The Reset buon must be pushed in for proper operaon.

The power supply cord must be replaced if it fails to trip when
the test buon is pressed or fails to reset.

Do not use the power supply cord as an off/on switch. The
power supply cord is designed as a protecve device.

A damaged power supply cord must be replaced with a new
power supply cord obtained from the product manufacturer
and must not be repaired.

The power supply cord contains no user serviceable parts.
Opening the tamper-resistant case voids all warranty and

performance claims.

INSTALLATION INSTRUCTIONS

Unpack the

Air Condioner

Remove Packaging Materials

Handle the air condioner gently while unpacking the unit.

Cut the 2 plasc bands that secure the carton.

Remove the carton top and li the air condioner from the
base pad.

Remove tape and glue residue fr om surfaces be fore turning
on the air condioner. Rub a small amount of liquid dish soap
over the adhesive wi th your fingers. Wipe with warm water
and dry.

Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your air condioner.

Remove any packaging materials inserted into the side
louvers.

Dispose of/recycle packaging materials.

Prepare Air Condioner for Installaon

Install Side Curtains

Install Top Channel

NOTE: Aach curtains to the air condioner before placing the air
condioner in window.

1. Place the tabbed side of the side curtain in the track on the
right-hand side of the air condioner cabinet.

2. Slide the side curtain down the track unl the curtain is
aligned with the top and boom of the air condioner cabinet.

A. Tabbed side of side curtain
B. Curtain frame

A

B

1. Remove the plasc covering the adhesive on the top channel
seal and aach the seal to the top channel, lining up the holes
in the seal and the top channel.

2. Place the top channel on the top of the air condioner, lining
up the holes in the top channel with the holes in the top of the

air condioner.

3. Using four " screws, aach the top channel to the air
condioner.

NOTE: Your model may differ from the one shown.

3/8

A. " screws
B.Top channel

3/8

the air conditioner.

th your fingers. Wipe with warm water

2-3

Installation Requirements (continued)

Prepare Wi ndow fo r Installaon

1. Measure the width of the window opening.

2. Mark the center line on the inside windowsill.

3. Aach the foam seal with adhesive strip to the boom of the
upper window.

Posion Air Condioner

NOTES:

Handle the air condioner gently.
Be sure your air condioner does not fall out of the opening

during installaon or removal.

The place where the power cord exits the air condioner
should be no more than 6  183 cm) from a grounded outlet.

Do not block the air intake or discharge louvers in the front
panel.

Do not block the louvers on the outside of the air condioner.

A. Width of window opening
B. Center line

B

A

1. Using 2 or more people, gently place the air condioner into
the window and center it according to the center line marked
earlier. Check that the boom channel of the air condioner is
against the windowsill.

2. Lower the window sash behind the top channel to hold the air

condioner in place.

NOTE: Yo ur model may differ from the one shown.

A. Air condioner
B. Boom channel

C Windowsill
D. Outside

B

A

C

D

A. Side curtain against window channel
B. Window sash behind top channel
C. Boom channel in behind windowsill

A

B

C

Aach Side Curtains to Window

1. Pull the right-hand curtain out unl it fits into the window
channel.

2. Use a 1/8" drill bit to drill a starter hole through the top hole in
the side curtain and into the window sash.

3. Slide the side curtain frame into the top channel on the top of
the air condioner and the track on the boom of the air
condioner.

4. Repeat above steps for the le-hand side curtain and frame.

Position Air Conditioner

the air conditioner.

2-4