THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING or
REFRIGERATOR
USER INSTRUCTIONS
W10551731A
PROBLEM SOLVER, please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us
at 1-800-253-1301. In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.
You will need your model and serial number, located on the inside wall of the refrigerator compartment.
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock, or injury to persons when using the refrigerator, follow basic precautions,
including the following:
WARNING:
SAVE THESE INSTRUCTIONS
■ Plug into a grounded 3 prong outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.
■ Use nonflammable cleaner.
■ Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker
kit ready models only).
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
2
Proper Disposal of
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Your Old Refrigerator
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the do o rs .
■ Leave the shelves in place so that children may not easily
climb inside.
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
Remove the Packaging
IMPORTANT: Do not remove the white foam air return insert from
behind the control panel on the ceiling of the refrigerator. If the
insert is removed, ice may migrate down from the freezer and
cause icicles to form.
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Rinse with warm water
and dry with a soft cloth.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information see “Refrigerator Safety.”
Clean Before Using
After you remove all of the package materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
3
Location Requirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
1
/
2" (1.25 cm)
2" (5.08 cm)
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
IMPORTANT: This refrigerator is designed for indoor household
use only.
To ensure proper ventilation for your refrigerator, allow for ½"
(1.25 cm) of space on each side and at the top. Allow for 1"
(2.54 cm) of space behind the refrigerator. If your refrigerator has
an ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a fixed wall,
leave a 2" (5.08 cm) minimum space on the hinge side (some
models require more) to allow the door to swing open.
NOTE: This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a maximum
of 110°F (43°C). The preferred room temperature range for
optimum performance, which reduces electricity usage and
provides superior cooling, is between 60°F (15°C) and 90°F
(32°C). It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
Electrical Requirements
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only, 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation or cleaning, or
removing a light bulb, turn cooling off or turn the control
(Thermostat, Refrigerator or Freezer Control depending on the
model) to OFF, and then disconnect the refrigerator from the
electrical source. When you are finished, reconnect the
refrigerator to the electrical source and turn cooling on or reset the
control (Thermostat, Refrigerator or Freezer Control depending on
the model) to the desired setting. See “Using the Controls” in the
User Instructions, User Guide, or Use & Care Guide.
4
Water Supply Requirements
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
TOOLS NEEDED:
■ Flat-blade screwdriver
■ ⁷⁄₁₆" and ¹⁄₂" Open-end or two
adjustable wrenches
NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆"
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
IMPORTANT:
■ All installations must meet local plumbing code requirements.
■ Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
■ ¹⁄₄" Nut driver
■ ¹⁄₄" Drill bit
■ Cordless drill
Water Pressure
A
B
C
DEF
G
A
C
B
D
E
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
A cold water supply with water pressure of between 30 and
120 psi (207 and 827 kPa) is required to operate the water
dispenser and ice maker. If you have questions about your water
pressure, call a licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 to 414 kPa):
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
If you have questions about your water pressure, call a licensed,
qualified plumber.
Connect the Water Supply
Read all directions before you begin.
IMPORTANT: If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF.
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and turn
ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the water pipe. Coil the copper
tubing.
Connect to Refrigerator
1. Unplug refrigerator or disconnect power.
2. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do not
overtighten.
3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help avoid
damage to the tubing when the refrigerator is pushed back
against the wall.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
Connect to Water Line
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a ½" to 1¹⁄₄" (1.25 cm to 3.18 cm) vertical cold water
pipe near the refrigerator.
IMPORTANT:
■ Make sure it is a cold water pipe.
■ Horizontal pipe will work, but drill on the top side of the
pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
4. Determine the length of copper tubing you need. Measure
from the connection on the lower left rear of refrigerator to the
water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.
5. Using a cordless drill, drill a ¹⁄₄" hole in the cold water pipe you
have selected.
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the ¹⁄₄" drilled hole in
the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws slowly
and evenly so washer makes a watertight seal. Do not
overtighten or you may crush the copper tubing.
E. Compression sleeve
F. Shutoff valve
G. Packing nut
A. Tube clamp
B. Tube clamp screw
C. Copper tubing
D. Compression nut
E. Valve inlet
6. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in
the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain
a water strainer from your nearest appliance dealer.
Complete the Installation
1. Plug into a grounded 3 prong outlet.
NOTE: Allow 24 hours to produce the first batch of ice. Discard
the first three batches of ice produced. Allow 3 days to completely
fill ice container.
5
Refrigerator Doors
A
B
C
D
A
A
A
A
B
Depending on the width of your doorway, you may need to
remove the doors to move the refrigerator into your home. Also,
the door hinges are factory installed on the right-hand side. If you
want the door to open from the other direction, you must reverse
the door swing.
IMPORTANT:
■ Before you begin, turn the refrigerator control OFF, unplug
refrigerator or disconnect power. Remove food and any
adjustable door or utility bins from doors.
■ Depending on your model, your refrigerator has either
Style 1–Contour Doors or Style 2–Standard Doors. Reference
the graphic specific to your model later in this section
following “Final Steps.”
NOTE: For contour door models only - A Reversibility Kit,
which includes a new Brand Badge and hole covers, is
available. To purchase a Reversibility Kit, see “Accessories”
for contact information, and order Part Number W10395148.
5. Open refrigerator door and remove base grille from the bottom
front of the refrigerator.
A. Clips
6. Using a hex head socket wrench, remove the two ⁵⁄₁₆" hex
head hinge screws from the bottom hinge and pull the hinge
from the bottom of the refrigerator door.
NOTE: For 21 cu ft models, remove both the Bottom Hinge
assembly and the leveling foot.
7. Lower the refrigerator door from the Center Hinge.
8. Remove the washer from the bottom of the Center Hinge pin.
1. Unplug refrigerator or disconnect power.
2. Using a hex head socket wrench, remove the three ⁵⁄₁₆" hex
head hinge screws from the top hinge and lift up to remove
the hinge.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
A.
⁵⁄₁₆
" Hex head hinge screws
B. Top hinge
C. Hinge pin
D. Spacer
3. Lift the freezer door off of the center hinge and set it aside.
4. Remove the washer from the top of the Center Hinge pin.
A. Washer
9. Using a hex head socket wrench, remove the three screws
from the center hinge and remove the hinge. Set aside.
A. Center hinge
B.
⁵⁄₁₆
" Hex head hinge screws
6
A. Washer
Reverse Doors and Hinges
Door Handle
Screw Hole Plug
Round-Head
Handle Screw
A
A
A
B
A
A
C
B
A
IMPORTANT:
■ Your model may have either handles that extend from the door
or cup handles which are recessed into the doors. If your
model has cup handles, disregard instructions pertaining to
moving the handles to the opposite side.
■ See complete graphics later in these instructions.
Reverse Center Hinge
1. Remove the three screws (that match the exterior finish) from
the handle side and use them to fill the holes created when the
hinge screws were removed.
4. Pull the lower part of the handle away from the door and push
upward on the handle to release it from the shoulder screw.
Keep all parts together.
A. Screws matching exterior finish
2. Using the three ⁵⁄₁₆" hex head hinge screws, removed in
Step 9, insert two screws halfway into the holes, leaving
space to insert the Center Hinge.
3. Slide the center hinge, from the right, onto the screws, insert
the third screw, and tighten all screws completely.
NOTE: Make sure the washers are in place on both the top
and bottom pins of the center hinge.
A. Freezer handle
B.
¹⁄₄
" Setscrew
C. Flat-head handle screws
5. Using the plastic tool (provided), remove the brand badge
from the freezer door by prying up the right-hand side and
slowly peeling the badge away from the door, revealing the
hole to mount the door handle.
NOTES:
■ To avoid scratching the finish, do not use a sharp or
metallic object to pry the brand badge from the door.
■ Rub a small amount of liquid dish soap over any adhesive
residue with your fingers. Rinse the door with warm water
and dry with a soft cloth.
6. Remove the shoulder screw from the left-hand side of the
door and fasten it into the hole that was behind the brand
badge.
7. Place the handle on the shoulder screw and push the handle
toward the door until the mounting base is flush against the
door. Tighten the setscrew.
Reverse Freezer Door
1. Remove the three cabinet hole plugs from the top of the
2. Remove the two screws from the bottom of the freezer door
3. Using the ¹⁄₈" hex key, loosen the setscrew attaching the top of
⁵⁄₁₆
" Hex head hinge screws
A.
B. Washers
cabinet and place them in the hinge holes on the opposite
side.
handle.
the handle.
A. Setscrew
7
8. Fasten the bottom of the handle to the bottom of the freezer
B
A
A
B
A
B
A
C
A
door.
9. Remove the door stop from the bottom of the freezer door.
A. Door stop screw
B. Door stop
10. Move the door stop to the opposite side making sure that the
hole in the door stop plate is aligned perfectly with the hole for
the center hinge pin.
11. Using the screw removed in Step 9, fasten the door stop to
the bottom of the freezer door.
6. Pull the handle away from the door to release it from the
shoulder screw. Keep all parts together.
A. Door stop screw
12. Tighten all screws. Set aside the freezer door until the hinges
and refrigerator door are in place.
Reverse Refrigerator Door
1. Remove the door stop from the bottom of the refrigerator
door.
A. Door stop screw
B. Door stop
A. Flat-head handle screws
B. Refrigerator door handle
C.
¹⁄₄
" Setscrew
7. Remove the decal covering the hole on the opposite side of
the door, where the refrigerator door handle will be installed,
and discard the decal.
8. Remove the shoulder screw from the left-hand side of the
door and fasten it into the hole that was behind the decal.
9. Place the handle on the shoulder screw and push the handle
toward the door until the mounting base is flush against the
door. Tighten the setscrew.
10. Fasten the top of the refrigerator handle to the top of the
refrigerator door.
2. Replace the door stop on the opposite side of the refrigerator
door, making sure that the hole in the door stop plate is
aligned perfectly with the hole for the bottom hinge pin.
3. Fasten the door stop to the door.
4. Remove the screws from the top of the refrigerator door
handle.
5. Remove the setscrew from the lower part of the handle.
A. Flat-head handle screws
8
11. Cover the remaining hole with the decal (provided).
B
C
A
B
C
A
A
B
C
A
A
12. Tighten all screws. Set aside refrigerator door until bottom
hinge is installed on the opposite side of the refrigerator.
NOTE: For 21 cu ft models, transfer both the bottom hinge
assembly and the leveling foot to the opposite side.
Reverse Top Hinge
1. Remove the screw attaching the hinge pin to the hinge. Turn
the hinge over so that it is pointing in the opposite direction.
2. Place the plastic spacer beneath the hinge so that it will be
between the hinge and the cabinet, making sure the holes are
aligned.
NOTE: For 21 cu ft models, install both the bottom hinge
assembly and the leveling foot.
A. Bottom hinge
4. Measure the distance from the bottom of the refrigerator door
to the floor. The distance should be approximately 3¹⁄₂"
(88 mm).
NOTE: If necessary, loosen the bottom hinge, without
removing the screws, adjust the door to the correct height and
fully tighten the screws.
Install Freezer Door
1. Place washer on the upper hinge pin of the Center Hinge.
2. Place the freezer door on the upper hinge pin of the Center
Hinge.
3. Insert the Top Hinge pin into the drilled hole in the top of the
freezer door. Do not tighten the screws completely.
A. Plastic spacer
B. Hinge pin screw
3. Fasten the Top Hinge to the opposite side of the cabinet,
inserting the screws only halfway, so you will be able to
replace and align the freezer door later.
C. Hinge pin
4. Align the doors so that the bottom of the freezer door aligns
evenly with the top of the refrigerator door. Tighten all screws.
NOTE: The distance between the doors should be
approximately ⁵⁄₈" (16 mm).
Final Steps
1. Remove the cover from each side of the base grille. Move
each cover to the opposite side.
NOTE: The shorter cover must be on the hinge side of the
base grille.
⁵⁄₁₆
" Hex head hinge screws
A.
B. Top hinge pin
C. Plastic spacer
2. Align the clips on the base grille with the screws on the
bottom of the cabinet. Push the base grille toward the cabinet
until it is flush.
Replace Doors and Hinges
IMPORTANT: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets to
hold the doors in place while you are working.
Install Refrigerator Door
1. Place the washer on the hole on top of the refrigerator door.
2. Lift the refrigerator door onto the bottom pin of the Center
hinge, and rest the door on the magnetic shipping bracket to
ensure proper alignment.
NOTE: If the shipping bracket is no longer there, the distance
between the bottom of the door and the floor must be 3.46"
(8.8 cm).
3. Insert the bottom hinge pin into the bottom of the refrigerator
door and fasten the hinge to the cabinet. Do not tighten
completely.
3. Plug in the refrigerator or reconnect the power.
4. Reset the controls. See “Using the Controls.”
5. Return all removable door parts to doors and food to
refrigerator.
A. Cover
9
Style 1–Contour Door
Door Removal &
Replacement
Door Swing Reversal (optional)
C. Flat-Head Handle Screws
A. Freezer Handle
A. Cabinet Hinge Hole Plugs
1-2
A
A. Door Handle Sealing Screws
7
A
A
C
3
A. Bottom Hinge
B. Screws
C. Leveling Leg (on some models)
Top Hinge
Bottom Hinge
Center Hinge
A. Center Hinge
B.
⁵⁄₁₆
" Hex-Head Hinge Screws
A.
⁵⁄₁₆
" Hex-Head Hinge Screws
B. Top Hinge
C. Hinge Pin
A
B
C
A
B
1-1
A
Door Handle
Seal Screw Front
9
A. Door Hinge Hole Plug
4
A
B
A. Flat-Head Handle Screws
C.
¹⁄₄
" Setscrew
B. Refrigerator Handle
B
A
5
C
A. Door Stop Screw
B. Door Stop
BA
6
Side View
Front View
Base Grille
Plastic Handle
Plastic Handle
A. Cup Handle
A
8
Cup Handle
B.
¹⁄₄
" Setscrew
A.
⁵⁄₁₆
" Hex-Head Hinge
Screws
B. Top Hinge
C. Hinge Pin
A
B
C
2
A.
⁵⁄₁₆
" Hex-Head Hinge
Screws
C
B
A
10
Style 2–Standard Doors
Door Removal &
Replacement
Door Swing Reversal (optional)
A. Door Hinge Hole Plug
A. Flat-Head Handle Screws
B. Freezer Handle
A. Cabinet Hinge Hole Plugs
A. Door Handle Sealing Screws
A. Door Stop Screw
B. Door Stop
3
4
Door Handle
Seal Screw Front
1-2
A
A
B
A
A
A
B
A
5
6-1
7
A. Door Handle
A
6-2
A. Flat-Head
Handle Screw
B. Refrigerator Handle
C. Handle Screw
6-3
A
B
C
2
Screw Cover
Side View
Front View
A. Bottom Hinge
B.
⁵⁄₁₆
"
Hex-Head Hinge Screws
Top Hinge
Bottom Hinge
Center Hinge
A. Center Hinge
B.
⁵⁄₁₆
"
Hex-Head Hinge Screws
A. Top Hinge Cover
B.
⁵⁄₁₆
"
Hex-Head Hinge Screws
C. Top Hinge
A
B
C
A
B
A
B
A
1-1
A
Base Grille
A
A
A. Bottom Hinge Hole Plug
A.
⁵⁄₁₆
"
Hex-Head Hinge Screws
11
Reversibility Kit Instructions
C
B
A
(contour door models only)
If you purchased the Reversibility kit for your contour door
refrigerator, please use the Brand Badge Placement template and
the following instructions to install the Brand Badge on the
opposite side of the freezer door.
Parts Included:
Brand badge removal tool
Brand badge template (on last page of User Instructions)
Hole cover decal (color coordinated to exterior)
Tools Needed:
Scissors
Masking tape
Freezer Door
1. Using the removal tool (provided), remove the brand badge
from the freezer door by lifting up the right-hand side and
peeling the badge away from the door from right to left.
NOTE: To avoid scratching the door, do not use a sharp or
metallic object to pry the brand badge from the door.
2. Rub a small amount of liquid dish soap over any adhesive
residue with your fingers. Rinse the door with warm water and
dry with a soft cloth.
3. Cut the template along the dotted lines that match the shape
of the brand badge.
4. Align the edges of the template with the side and top of the
freezer door and tape the template to the door.
NOTE: When the template is correctly aligned, the hole in the
door, where the handle was, will be within the cutout of the
template, as shown.
Adjust the Doors
IMPORTANT: To comply with American Disabilities Act (ADA)
guidelines, fully retract the rollers into the cabinet to lower the
refrigerator.
Door Closing
Your refrigerator has two front adjustable rollers – one on the right
and one on the left. If your refrigerator seems unsteady or you
want the doors to close easier, adjust the refrigerator's tilt using
the following instructions:
1. Remove the base grille. See the Base Grille graphic in
“Refrigerator Doors.” The two leveling screws are part of the
front roller assemblies, which are at the base of the refrigerator
on either side.
2. Use a socket driver to adjust the leveling screws. Turn the
leveling screw to the right to raise that side of the refrigerator
or turn the leveling screw to the left to lower that side. It may
take several turns of the leveling screws to adjust the tilt of the
refrigerator.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws and
rollers which makes it easier to adjust.
5. Using the cutout as a guide, press the brand badge onto the
freezer door making sure that the hole is completely covered.
6. Slowly remove the template.
3. Open both doors again to make sure they close as easily as
you like and that they stay closed. If not, tilt the refrigerator
slightly more to the rear by turning both leveling screws to the
right. It may take several more turns.
NOTES:
■ To keep the refrigerator level, you should turn both leveling
screws the same amount.
■ On models with the leveling/roller assembly, after
adjusting the refrigerator to the desired tilt, turn the
leveling leg until it is firmly against the floor as shown.
On some models
A. Bottom hinge
B. Screws
C. Leveling/roller assembly
4. Replace the base grille.
12
Door Aligning
MONTHS
REPLACE
If the space between your doors looks uneven, you can adjust it
using the following instructions:
1. Pry off the top hinge cover.
2. Loosen the top hinge screws using a ⁵⁄₁₆" socket or wrench.
3. Have someone hold the door in place or put a spacer between
the doors while you tighten the top hinge screws.
4. Replace the top hinge cover.
Install Air Filter
(on some models)
On some models, your refrigerator's accessory packet includes
an air filter, which must be installed prior to use. On some models,
the air filter is already installed at the factory.
The air filter reduces the buildup of odors. This helps to maintain a
cleaner environment inside the refrigerator.
Installing the Air Filter (on some models)
The filter should be installed behind the vented door, which is
located (depending on your model) along either the rear or left
interior wall near the top of the refrigerator compartment.
1. Remove the air filter from its packaging.
2. Lift open the vented door.
3. Snap the filter into place.
Air Filter Status Indicator (on some models)
Style 1 - Install Manual Air Filter Status Indicator
The filter comes with a status indicator, which should be activated
and installed at the same time the air filter is installed.
On models without notches:
■ Store the indicator in a visible place you will easily
remember - either inside the refrigerator, or elsewhere in
your kitchen or home.
Style 2 - Air Filter Status on Electronic Control Display
The control panel displays the Air Filter status.
■ GOOD - The air filter LED does not light up.
■ REPLACE - The air filter LED lights up constantly when the
refrigerator door is open.
■ EXPIRED - The air filter LED lights up constantly and flashes
when the refrigerator door is open.
After replacing the air filter, press and hold FILTERS RESET for
3 seconds. The filter icons will turn off. See “Using the Control(s).”
NOTE: At any filter status, pressing and holding FILTERS RESET
for 3 seconds will reset the air filter status to good and the air filter
LED will turn off.
Replacing the Air Filter
The disposable air filter should be replaced every 6 months, or
when the status indicator air filter icon LED turns on and starts
flashing when the refrigerator door is opened.
To order a replacement air filter, contact us using the
assistance/service information following the warranty.
1. Remove the old air filter by squeezing in on the side tabs.
2. Remove the old status indicator.
3. Install the new air filter and reset the status indicator using the
instructions in the previous sections.
Install Produce Preserver
(on some models)
The accessory packet includes two produce preserver pouches,
which should be installed in a crisper drawer prior to use.
NOTE: For best performance, always use two pouches.
The produce preserver absorbs ethylene, to slow the ripening
process of many produce items. As a result, certain produce
items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type
of fruit or vegetable. To preserve freshness, it is best to separate
produce with sensitivity to ethylene from fruits that produce
moderate to high amounts of ethylene.
Produces Ethylene
Very
Low
LowHighVery
High
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator, until
the bubble pops to activate the indicator.
3. Lift open the vented air filter door. On some models, there are
notches behind the door.
On models with notches:
■ Slide the indicator down into the notches, facing outward.
NOTE: The indicator will not easily slide into the notches
if the rear bubble has not been popped.
■ Close the air filter door, and check that the indicator is
visible through the rectangular hole in the door.
Sensitivity
to
Ethylene
HighBroccoli
Lettuce
Spinach
Med.Asparagus
Citrus fruit
LowCarrots
Grapes
Apples
Pears
Cantaloupe
Berries
13
Installing the Produce Preserver
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
CAUTION
IR
R
ITA
N
T
Read cautions on back.
ATTENTION
IR
R
IT
A
N
T
Lisez des prudences sur le revers.
MONTHS
REPLACE
Replacing the Produce Preserver
The disposable pouches should be replaced every 6 months,
when the status indicator has completely changed from white to
red.
To order replacements, contact us. See “Accessories” for
information on ordering.
1. Remove the used pouches from the produce preserver
housing.
2. Remove the used status indicator.
3. Install the replacement pouches and status indicator using the
instructions in the previous sections.
The produce preserver pouches should be installed in the
housing, located on the wall of one of the crisper drawers.
1. Remove the FreshFlow™ Produce Preserver pouches from
the packaging.
2. Lift up on the housing to remove it from the mounting tab.
3. Open the housing by pulling up and out on the back of the top
of the housing.
4. Place both pouches inside the housing, then snap the housing
back together.
5. Place the housing back on the mounting tab.
REFRIGERATOR USE
Using the Controls
The temperature controls are located at the top front of the
refrigerator or freezer compartments.
Temperature Controls
For your convenience, the temperature controls are preset at the
factory. When you first install your refrigerator, make sure the
controls are still set to the recommended setting as shown.
Style 1 - Electronic
Recommended Setting “3rd Snowflake”
Style 2 - Dial
Recommended Setting “3 Snowflakes”
Installing the Status Indicator
The produce preserver comes with a status indicator, which
should be activated and installed at the same time the pouches
are installed.
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator until
3. Slide open the cap on the top of the produce preserver
4. Place the indicator in the top of the housing, facing outward.
5. Slide the cap closed, and check that the indicator is visible
the bubble pops, to activate the indicator.
housing.
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator’s bubble
has not been popped.
14
IMPORTANT:
■ The recommended setting should be correct for normal
household refrigerator use. The controls are set correctly
when milk or juice is as cold as you like and when ice cream is
firm.
■ Wait 24 hours for your refrigerator to cool completely before
adding food. If you add food before the refrigerator has cooled
completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer temperature
controls to a colder than recommended setting will not cool
the compartments any faster.
■ If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.
Adjusting Controls
If you need to adjust the temperature in either the refrigerator or
freezer compartment, use the settings listed in the chart below as
a guide.
Style 1 - Press the TEMP button to display the desired number of
snowflakes from (1 snowflake [least cold] to all snowflakes
[coldest]).
Style 2 - Move the dial to the desired number of snowflakes from
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
(1 least cold to 5 coldest).
NOTE: Except when starting the refrigerator, do not adjust either
control more than one setting at a time. Wait 24 hours between
adjustments for the temperature to stabilize.
CONDITION/REASON:ADJUSTMENT:
REFRIGERATOR too warmREFRIGERATOR Control
one setting higher
FREEZER too warm/too little iceFREEZER Control one
setting higher
REFRIGERATOR too coldREFRIGERATOR Control
one setting lower
FREEZER too coldFREEZER Control one
setting lower
Shelves and Glass Shelves (on some models)
To remove and replace a shelf:
1. Remove items from the shelf.
2. Slide the shelf straight out to the stop.
3. Depending on your model, lift back or front of the shelf past
the stop. Slide shelf out the rest of the way.
4. Replace the shelf by sliding the back of the shelf into the track
in the wall of the cabinet.
5. Guide the front of the shelf into the shelf track. Be sure to slide
the shelf in all the way.
Cooling Off/On
Style 1 - Press and hold TEMP for 3 seconds to turn cooling off.
To turn cooling back on, press and hold TEMP again for
3 seconds.
Style 2 - Move the dial control to the word OFF. To turn cooling
back on, move the dial control to the desired temperature setting.
NOTE: Neither compartment will cool when the control is set to
OFF.
Additional Features
Filters Reset (on some models)
The Filters Reset control allows you to restart the filter status
tracking feature each time you replace the air filter or water filter.
■ Press and hold FILTERS RESET for 3 seconds. The filter icons
will turn off. See “Install Air Filter” and “Water Filtration
System.”
REFRIGERATOR
FEATURES
Your model may have some or all of these features.
Fold Away Shelf (on some models)
To remove and replace a shelf:
1. To remove the entire shelf, tilt up the front of the shelf and
slide it out toward you.
2. To remove the front-half of the shelf, hold the front of the shelf
with one hand and press up in the center of the shelf. Then
push down and in on the shelf until it slides beneath the back
half of the shelf.
3. Replace the entire shelf by guiding it into the door liner and
pushing it inward until it stops. Then, tilt the front of the shelf
upward until the stopper is overcome and slide it in.
Meat Drawer
(on some models)
To remove and replace the meat drawer:
1. Slide meat drawer out to the stop.
2. Lift front of meat drawer with one hand while supporting
bottom of drawer with other hand. Slide drawer out the rest of
the way.
3. Replace the drawer by sliding it back in fully past the drawer
stop.
Refrigerator Shelves
(Glass shelves on some models)
The shelves in your refrigerator are adjustable to match your
individual storage needs.
Storing similar food items together in your refrigerator and
adjusting the shelves to fit different heights of items will make it
easier to find the exact item you want. It will also reduce the
amount of time the refrigerator door is open, and save energy.
Meat Drawer Cover (on some models)
To remove and replace the meat drawer cover:
1. Remove the meat drawer.
2. Push the cover back to release the rear clips from the shelf.
Tilt the cover up at the front, and pull it forward.
3. Replace the meat drawer cover by fitting the notches and
clips on the cover over the rear and center crossbars on the
shelf.
4. Lower cover into place and pull the cover forward to secure
the rear clips onto the shelf.
15
5. Replace the meat drawer.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
NOTE: In some models the meat pan moves sideways on the
shelf to allow for flexible positioning.
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.
Fresh fish or shellfish ........................ use same day as purchased
Chicken, ground beef, variety meats (liver)...................... 1-2 days
Cold cuts, steaks/roasts.................................................. 3-5 days
Cured meats .................................................................. 7-10 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
Style 2 - Glass Cover
To remove and replace the crisper cover:
1. Pull the glass straight out.
2. Replace the glass by pushing it straight in.
Crisper Humidity Control (on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of
fruits and vegetables with skins.
■ Fruit: Wash, let dry and store in refrigerator in plastic bag or
crisper. Do not wash or hull berries until they are ready to use.
Sort and keep berries in original container in crisper, or store in
a loosely closed paper bag on a refrigerator shelf.
■ Vegetables with skins: Place in plastic bag or plastic container
and store in crisper.
HIGH (closed) keeps moist air in the crisper for best storage of
fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain and trim or tear off
bruised and discolored areas. Place in plastic bag or plastic
container and store in crisper.
Crisper
(on some models)
Crisper Drawers
To remove and replace the crisper drawer:
1. Slide the crisper drawer straight out to the stop. Lift the front
and slide the drawer out the rest of the way.
2. Replace the drawer by sliding the drawer in fully past the stop.
Crisper Cover
Style 1 - Plastic Cover
To remove and replace the crisper cover:
1. Remove the crisper(s).
FREEZER FEATURES
Your model may have some or all of these features.
Wire Freezer Shelf
(on some models)
To remove and replace a wire shelf:
1. Remove the shelf by lifting the entire shelf slightly and moving
it all the way to the left-hand side. Tilt the right-hand side up
and out of the shelf supports.
2. Replace the shelf by inserting the left-hand end all the way
into the shelf supports. Then, lower the right-hand end of the
shelf and insert it into the shelf supports.
NOTE: The shelf should lower slightly and lock into place. If the
shelf does not appear stable, make sure both ends of the shelf are
inserted into the shelf supports.
2. Lift the front of the cover to remove the cover support. Then
lift the cover up and slide it out.
3. Replace the cover by fitting the cover tabs into lowest cabinet
slots and pushing them in. Lower the front retainers into place.
16
Glass Freezer Shelf
(on some models)
To remove and replace a glass shelf:
1. Lift the front of the shelf to raise the shelf tabs up and out of
the opening in each shelf track. Slide the shelf out the rest of
the way.
2. Replace the shelf by tilting the back end downward to align
the back shelf tab under the track on each side of the freezer.
Gently push the shelf into the freezer until the two center shelf
tabs are positioned within the opening in each track. Lower
the shelf to rest on the shelf tracks.
2. Replace the rails by aligning the ends of the brackets with the
buttons on the sides of the door liner. Firmly snap bracket and
assembly onto the tabs above the shelf as shown.
Style 1 - Door Rails
Style 2 - Trivets
Door Bins
(on some models)
To remove and replace the racks/bins:
1. Remove the rack/bin bylifting it and pulling it straight out.
2. Replace the rack/bin bysliding it in above the desired support
and pushing it down until it stops.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of food,
the type of packaging or wrap used (should be airtight and
moisture-proof), and the storage temperature. Seal the package
or container securely to avoid taste and odor transfer throughout
the product. Ice crystals inside a sealed package are normal. This
simply means that moisture in the food and air inside the package
have condensed, creating ice crystals.
Put no more unfrozen food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs of food per cubic foot [907 to
1,350 g per L] of freezer space). Leave enough space in the
freezer for air to circulate around packages. The freezer door must
close tightly.
NOTE: For more information on preparing food for freezing, check
a freezer guide or reliable cookbook.
DOOR FEATURES
Your model may have some or all of these features.
Door Rails
The door rails may be removed for easier cleaning.
Snap on Door Rails (on some models)
To remove and replace the rails:
1. Remove the door rails by pushing in slightly on the front of one
end of the bracket while pulling out on the inside tab. Repeat
these steps for the other end.
Utility Compartment and Can Caddy
(on some models)
To remove and replace the utility compartment:
1. Remove the utility compartment by raising and holding the
cover up while lifting the utility compartment up and pulling it
straight out.
2. Replace the utility compartment by sliding it in above the
desired support and pushing it down until it stops.
To remove and replace the can caddy:
1. Hold the can caddy with one hand and pull up until it is
released from the door liner. Then, pull up on the caddy again,
until the stoppers have been overcome.
2. Pull the can caddy straight out to remove it from the door.
17
3. Replace the can caddy by aligning the grooves on the sides
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
with the pins in the door liner. Push up on the bottom of the
caddy until the stoppers have been overcome, and slide it fully
into the compartment.
Ice Maker
(on some models)
IMPORTANT: For models with a water filter, after connecting the
refrigerator to a water source or replacing the water filter, fill and
discard three full containers of ice to prepare the water filter for
use.
Turning the Ice Maker On/Off
To turn the ice maker ON, simply lower the wire shutoff arm.
To manually turn the ice maker OFF, lift the wire shutoff arm to the
OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,
the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.
Remember
■ The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.
■ Do not use anything sharp to break up the ice in the bin. This
can cause damage to the ice storage bin and the dispenser
mechanism.
■ Do not store anything on top of or in the ice maker or ice
storage bin.
Water Filtration System
Water Filter Status Light
The water filter status light will help you know when to change
your water filter.
■ When it is time to order a replacement water filter, the water
filter icon LED will light up whenever the refrigerator door is
open.
■ When it is time to replace the water filter, the water filter icon
LED will light up and flash whenever the refrigerator door is
open.
The disposable water filter should be replaced at least every
6 months, or sooner depending on your water quality and usage.
■ After changing the water filter, reset the status. Press and hold
the FILTERS RESET button for 3 seconds. When the system is
reset, the water filter icon LED will turn off.
Ice Storage Bin
1. Wash the ice storage bin with mild soap and warm water.
2. Slide the ice storage bin under the ice maker, and push it
toward the back as far as it will go.
3. Lower the arm on the ice maker to the “on” position.
NOTE: It usually takes approximately 24 hours for the ice
maker to begin producing ice. You may notice the ice has an
“off-taste.” If so, discard the first three batches of ice
produced. After that the “off-taste” should be gone.
Ice Production Rate
■ The ice maker should produce approximately 8 to 12 batches
of ice in a 24-hour period. Allow 3 days to completely fill the
ice container.
■ To increase ice production, lower the freezer and refrigerator
temperature. See “Using the Control(s).” Wait 24 hours
between adjustments.
18
Changing the Water Filter
1. Locate the water filter in the top-right corner of the refrigerator
compartment.
2. Lift open the filter cover door. The filter will be released and
then be ejected as the door is opened.
3. When the door is completely open, pull the filter straight out.
NOTE: There may be some water in the filter. Some spilling
may occur. Use a towel to wipe up any spills.
4. Take the new filter out of its packaging and remove the covers
from the O-rings. Be sure the O-rings are still in place after the
covers are removed.
5. With the arrow pointing up, align the new filter with the filter
housing and slide it into place. The filter cover door will
automatically begin to close as the new filter is inserted.
6. Close the filter cover door completely in order to snap the filter
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
into place. You may need to press hard.
REFRIGERATOR CARE
Cleaning
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
IMPORTANT:
■ Because air circulates between both sections, any odors
formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid
odor transfer and drying out of food, wrap or cover foods
tightly.
■ For stainless steel models, stainless steel is corrosion-
resistant and not corrosion-proof. To help avoid corrosion of
your stainless steel, keep your surfaces clean by using the
following cleaning instructions.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on exterior surfaces (doors and
cabinet), plastic parts, interior and door liners or gaskets. Do not
use paper towels, scouring pads, or other harsh cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately to
avoid water spots.
Stainless steel: Wash stainless steel surfaces with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately to
avoid water spots.
NOTE: When cleaning stainless steel, always wipe in the
direction of the grain to avoid cross-grain scratching.
4. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
■ Remove the base grille.
7. Make and discard three full containers of ice to prepare the
water filter for use, before using the ice.
■ Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
■ Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
Changing the Light Bulbs
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with an appliance bulb of the same size, shape,
and wattage (no greater than 40 watts).
Style 1 - Electronic Control
The light bulbs are located at the top of the refrigerator
compartment.
1. Unplug refrigerator or disconnect power.
2. Using both hands, squeeze inward on the sides of the light
shield, releasing it from the back of the compartment. Then,
move the shield toward the back to release it from the front of
the compartment.
3. Remove the light bulb(s) and replace it with a 40 watt
appliance bulb of the same size and shape.
4. Replace the light shield by inserting the front end into the
compartment and then pushing up until it snaps into place.
5. Plug in refrigerator or reconnect power.
Style 2 - Dial Control
The light bulb is located behind the control.
1. Unplug refrigerator or disconnect power.
2. Remove the light shield by squeezing in on the sides and
pulling it straight down.
3. Remove the light bulb and replace it with a 40 watt appliance
bulb of the same size and shape.
4. Replace the light shield.
5. Plug in refrigerator or reconnect power.
19
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca
■ Popping - contraction/expansion of inside walls, especially
Refrigerator Operation
The refrigerator will not operate
during initial cool-down.
■ Water running/dripping - may be heard when ice melts
during defrosting and water runs into the drain pan.
■ Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.
The doors will not close completely or they pop open
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
position.
■ Crisper cover in the way? Make sure the crisper cover is fully
pushed in, so that the back rests on the supports.
■ Refrigerator not tilted toward the rear? So the doors will
close easier, raise the front of the refrigerator so that it tilts
slightly downward toward the rear. See “Adjust the Doors.”
■ Door closed too quickly? Close the door slowly and firmly to
keep the door from popping open.
The door is difficult to open
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■ Control(s) on? Make sure the refrigerator control is on. See
“Using the Control(s).”
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature control(s) to coldest setting
will not cool the refrigerator more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, the door is
opened often, or if the door has been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
■ Buzzing - heard when the water valve opens to fill the ice
maker
■ Pulsating - fans/compressor adjusting to optimize
performance.
■ Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator.
■ Sizzling/Gurgling - water dripping on the heater during
defrost cycle
20
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
■ Door opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep door fully
closed.
■ Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
■ Control(s) set correctly for the surrounding conditions?
Adjust the control(s) a setting colder. Check temperature in
24 hours. See “Using the Control(s).”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■ Door opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep door fully
closed.
ACCESSORIES
The following accessories are available for your refrigerator. To
order, contact us and ask for the part numbers.
In the U.S.A., visit www.whirlpool.com/accessories or call
1-800-901-2042.
In Canada, visit www.whirlpoolparts.ca or call 1-800-807-6777.
Ice and Water
The ice maker is not producing ice or not enough ice
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
■ New installation? Wait 24 hours after ice maker installation
for ice production to begin. Allow 3 days to completely fill the
ice container.
■ Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ Questions remain regarding water pressure? Call a
licensed, qualified plumber.
®
affresh
Stainless Steel Cleaner:
In U.S.A., order Part #W10355016
In Canada, order Part #W10355016B
affresh® Stainless Steel Wipes:
In U.S.A., order Part #W10355049
In Canada, order Part #W10355049B
®
affresh
Kitchen & Appliance Cleaner:
In U.S.A., order Part #W10355010
In Canada, order Part #W10355010B
Water Filter:
Order Part #W10295370 or FILTER1
Air Filter:
Order Part #W10311524 or AIR1
Ethylene Filter:
Order Part #W10346771A or FRESH1
Water Filter and Air Filter Bundle Pack:
Order Part #W10355212BL
Water Filter, Air Filter and Ethylene Filter Bundle Pack:
Order Part #W10365758BL
Reversibility Kit:
Order Part #W10395148
WATER FILTER
CERTIFICATIONS
Off-taste, odor or gray color in the ice
■ New plumbing connections? New plumbing connections
■ Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
21
PERFORMANCE DATA SHEET
*
**
†
††
Class I particle size: >0.5 to <1 um
Test requirement is at least 100,000 particles/mL of AC Fine Test Dust.
Based on the use of Cryptosporidium parvum oocysts
Fibers greater than 10 um in length
® NSF is a registered trademark of NSF International.
Water Filtration System
Model P5WB12NL/P4RFWB12 Capacity 120 Gallons (455 Liters)
System tested and certified by NSF International against NSF/ANSI
Standard 42 for the reduction of Chlorine Taste and Odor, and Particulate
Class I*; and against NSF/ANSI Standard 53 for the reduction of Live
Cysts, Asbestos, Lead, Lindane, Toxaphene, Atrazine, and 2,4 - D.
This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the
permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa).
Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 120 gallons (455 liters).
■ It is important that operational, maintenance, and filter
replacement requirements be carried out for the product to
perform as advertised. Property damage can occur if all
instructions are not followed.
■ Use replacement filter P4RRWB/P4RFWB12, part #W10295370.
2012 suggested retail price of $49.99 U.S.A./$59.99 Canada.
Prices are subject to change without notice.
Style 1 – When the water filter status display changes from
“GOOD” to “ORDER,” order a new filter. When the filter
indicator reads “REPLACE,” it is recommended that you
replace the filter.
Style 2 – When the filter indicator changes from green to
yellow, order a new filter. When the indicator changes from
yellow to red, it is recommended that you replace the filter.
Style 3 – When the filter indicator reads 10%, order a new
filter. When the indicator reads 0%, it is recommended that
you replace the filter.
Style 4 – For models without a water dispenser, replace the
disposable water filter every 6 months. The water filter
indicator light will remind you when it is time to change the
water filter.
■ After changing the water filter, flush the water system. For filtered
ice only, make and discard three full containers of ice to prepare
the water filter for use.
■ These contaminants are not necessarily in your water supply.
While testing was performed under standard laboratory
conditions, actual performance may vary.
NSF Reduction
Requirements
50% reduction
85% reduction
NSF Reduction
Requirements
99.95%160,000/L50,000/L min. 54/L
0.010 mg/L
0.010 mg/L
Average
Influent
2.0 mg/L
7,300,000 #/mL
Average
Influent
0.160 mg/L
0.140 mg/L
Influent Challenge
Concentration
2.0 mg/L ± 10%
At least 10,000 particles/mL
Influent Challenge
Concentration
7
to 108 fibers/L
0.15 mg/L ± 10%
0.15 mg/L ± 10%
††
■ The product is for cold water use only.
■ The water system must be installed in compliance with state and
Maximum
Effluent
0.20 mg/L
75,000 #/mL
Maximum
Effluent
0.17 MFL9999
0.001 mg/L
0.005 mg/L
local laws and regulations.
■ Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the
system. Systems certified for cyst reduction may be used on
disinfected waters that may contain filterable cysts.
■ Refer to the “Warranty” section for the Manufacturer’s name,
address and telephone number.
■ Refer to the “Warranty” section for the Manufacturer’s limited
warranty.
Application Guidelines/Water Supply Parameters
Water Supply
Water Pressure
Water Temperature
Service Flow Rate
Minimum %
Reduction
97
99
**
Minimum %
†
Reduction
99.9799.99
99.4
98.6
Average %
Reduction
97.2
99.4
Average %
Reduction
99.4
98.6
City or Well
30 - 120 psi (207 - 827 kPa)
33° - 100°F (0.6° - 37.8°C)
0.5 gpm (1.9 Lpm) @ 60 psi
22
WHIRLPOOL CORPORATION MAJOR APPLIANCE
WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts
and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be
provided by a Whirlpool designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY
SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies
only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain
service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is
used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or
repair house fuses, or to correct house wiring or plumbing.
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty
coverage.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage
results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food or medicine loss due to refrigerator or freezer product failures.
7. Pickup and delivery. This major appliance is intended to be repaired in your home.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an
authorized Whirlpool servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance
with Whirlpool's published installation instructions.
11. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or
cannot be easily determined.
12. Discoloration, rust, or oxidation of stainless steel surfaces.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces
do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This
warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow
the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This
warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.7/12
For additional product information, in the U.S.A., visit www.whirlpool.com.
In Canada, visit www.whirlpool.ca.
If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may
contact Whirlpool at the number below.
Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of
the refrigerator compartment.
For assistance or service in the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If you need further assistance, you can write to Whirlpool with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Please keep all provided instructions and your model number information for future reference.
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
23
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