Whirlpool W10469645A, W10469647ASP User Manual
TOP-LOADING
HIGH EFFICIENCY
LOW-WATER WASHER
USE AND CARE GUIDE
Para una versión de estas instrucciones en español, visite www.whirlpool.com
GUIDE D’UTILISATION
ET D’ENTRETIEN DE
LA LAVEUSE HAUTE
EFFICACITÉ À FAIBLE
CONSOMMATION D’EAU
AVEC CHARGEMENT PAR
LE DESSUS
Table of Contents
WASHER SAFETY .............................................................2
WHAT’S NEW UNDER THE LID? .....................................3
CONTROL PANEL AND FEATURES ................................4
CYCLE GUIDE ................................................................... 6
USING YOUR WASHER ....................................................7
WASHER MAINTENANCE ...................................................10
TROUBLESHOOTING ........................................................... 12
WARRANTY ...............................................................................17
ASSISTANCE OR SERVICE ........................ BACK COVER
Table des matières
SÉCURITÉ DE LA LAVEUSE ..........................................18
QUOI DE NEUF SOUS LE COUVERCLE? .....................19
TABLEAU DE COMMANDE ET
CARACTÉRISTIQUES ..................................................... 20
GUIDE DE PROGRAMMES ............................................22
UTILISATION DE LA LAVEUSE ......................................24
ENTRETIEN DE LA LAVEUSE ........................................27
DÉPANNAGE ...................................................................29
GARANTIE ............................................................................... 35
ASSISTANCE OU SERVICE. ..... COUVERTURE ARRIÈRE
W10469645A
W10469647A-SP
Designed to use only HE High Efciency
detergents.
Conçue pour l’utilisation d’un détergent haute
efcacité seulement.
WASHER SAFETY
2
WHAT’S NEW UNDER THE LID?
Cleaning with Less Water
Washplate
Traditional agitator-style
washer
The most striking difference in your new washer is the
low-water washplate wash system. The washer automatically
adjusts the water level to the load size—no water level selector
is needed.
Washer with low-water
washplate wash system
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water level
for the load. This may take several minutes before water is
added. You will nd a step-by-step description in the “Cycle
Status Lights” section.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. This low-water wash method
uses less water and energy compared to a traditional
agitator-style washer.
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using
regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate;
when loaded, the center of the washplate should be visible.
Use only High Efciency (HE) detergent.
Concentrated Cleaning
Low-water cleaning means concentrated cleaning. Rather
than diluting detergent as done in an agitator-style washer,
this washer delivers the detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer.
For example, you may hear a clicking and hum at the beginning
of the cycle, as the lid lock goes through a self-test. There
will be different kinds of humming and whirring sounds as the
washplate moves the load. And sometimes, you may hear
nothing at all, as the washer determines the correct water level
for your load or allows time for clothes to soak.
As the washer dampens and moves the load, the level of the
garments will settle in the basket. This is normal, and does not
indicate that more garments should be added.
IMPORTANT: You will not see a washer basket full of water
as with your past agitator-style washer. It is normal for some
of the load to be above the water line.
3
CONTROL PANEL AND FEATURES
1
1
TEMPERATURE
Temperature Control senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following the
garment label instructions, use the warmest wash water safe
for your fabric.
• Warm and hot water will be cooler than what your previous
washer provided.
• Even in a cool water wash, some warm water may be
added to the washer to maintain a minimum temperature.
2
CYCLE OPTIONS
The following options may be added to most cycle.
See “Cycle Guide” for additional details.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
FABRIC SOFTENER
This option must be set to “Yes” if using fabric softener
during a cycle.
ECOBOOST™ option
The EcoBOOST™ option allows you to increase your
energy savings on your wash cycles. When this option is
used, the wash cycle will use slightly cooler wash water
than the selected temperature.
3
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry
load. See “Cycle Guide” for detailed descriptions of cycles.
2
3
5
5
CYCLE STATUS LIGHTS INDICATOR
The Cycle Status Lights show the progress of a cycle.
At each stage of the process, you may notice sounds or
pauses that are different from traditional washers.
SENSING
When the START/Pause/Unlock button is pressed,
the washer will rst perform a self-test on the lid lock
mechanism. You will hear a click, the basket will make
a slight turn, and the lid will unlock briey before locking
again.
Once the lid has locked the second time, the washer
will use short, slow spins to estimate the load size.
These sensing spins may take 2 to 3 minutes before
water is added to the load and you may hear the hum
of these spins. If the sensing light is on, then washer is
working properly. You will hear the motor turn the basket
in short pulses to thoroughly wet the load. The washer
will then move the load briey, pause to allow water
to soak in to the load, and resume adding water. This
process may repeat until the correct amount of water
has been added for the load. You may also hear water
owing through the dispenser, adding detergent to the
load.
NOTE: Avoid opening lid during sensing. The sensing
process will start over when the washer is restarted.
The sensing light may also come on during the Soak
and Wash portions of the cycle. This is normal.
4
START/PAUSE/UNLOCK BUTTON
4
Press to start the selected cycle; press again to pause the
cycle and unlock the lid.
NOTE: If the washer is spinning, it may take several
minutes to unlock the lid. Press and hold 3 sec to cancel
a cycle.
4
WASH
You will hear the motor and washplate moving the load.
Unlike traditional washers, the load is not covered with
water. Low-water cleaning means concentrated cleaning.
Rather than diluting detergent as done in an agitator-style
washer, this washer delivers the detergent directly to the
soils. The motor sounds may change at different stages
in the cycle. The wash time is determined by the selected
soil level.
RINSE
You will hear sounds similar to the wash cycle as the
washer rinses and moves the load. Fabric softener will
be added if the Fabric Softener Added-Yes option was
selected. Some cycles will use a spray rinse.
SPIN
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin
speed.
DONE
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
LID LOCKED
To allow for proper load sensing and
spinning, the lid will lock and the Lid
Locked light will turn on. This light
indicates that the lid is locked and
cannot be opened.
If you need to open the lid, press
START/Pause/Unlock. The lid will unlock
once the washer movement has stopped.
This may take several minutes if the load
was spinning at high speed. Press
START/Pause/Unlock again to resume
the cycle. Avoid opening the lid during
sensing. The sensing process will start over when the
washer is restarted.
5
CYCLE GUIDE
For best fabric care, choose the cycle that best ts the load being washed.
Not all cycles and options are available on all models.
Items to wash: Cycle: Temperature*: Spin
Sturdy fabrics, colorfast
items, towels, jeans
Sturdy fabrics, colorfast
items, towels, jeans
Cottons, linens, sheets,
and mixed garment loads
Light weight cotton
and cotton blends
No-iron fabrics, cottons,
perm press, synthetics
Large items such as
sheets, sleeping bags,
small comforters, jackets,
and small washable rugs
Super
Wash
Normal
Heavy
Normal
Regular
Normal
Light
Casual
Bulky
Items
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Speed**:
High
High
High
High
Low
High
Cycle Details:
Provides maximum wash time and action for tough stains
and soils. Use this cycle for heavily soiled or sturdy items.
Water-level sensing process may take longer for some
items than for others because they will absorb more water
than other fabric types.
Use this cycle for heavily soiled or sturdy items. Water-level
sensing process may take longer for some items than for
others because they will absorb more water than other
fabric types. This cycle features a spray rinse.
Use this cycle for normally soiled cottons and mixed fabric
loads. For best energy, water, and wash performance, set
EcoBoost™ option to ON for this cycle. This cycle features
a spray rinse.
Use this cycle for light weight cottons that are lightly soiled.
This cycle features a spray rinse.
Use this cycle to wash loads of no-iron fabrics such as
sport shirts, blouses, casual business clothes, permanent
press, and blends.
Use this cycle to wash large items such as jackets and
small comforters. The washer will ll with enough water
to wet down the load before the wash portion of the cycle
begins, and uses a higher water level than other cycles. Do
not tightly pack basket.
Machine-wash silks,
hand-wash fabrics
Small loads, cottons,
polyester, perm press
Heavily soiled fabrics Soak Hot
Swimsuits and items
requiring rinsing without
detergent
Dripping wet item or
hand-washed items
No clothes in washer Clean
Delicate Low
Quick
Wash
Rinse &
Spin
Drain &
Spin
Washer
with
®
affresh
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Warm
Cool
Cold
Cold
N/A
Hot
Warm
Cool
Cold
High
No Spin
High
High
High
Use this cycle to wash lightly soiled garments indicating
“Machine Washable Silks” or “Gentle” cycle on the care
label. Place small items in mesh garment bags before
washing. This cycle uses a higher, preset water level.
Use this cycle to wash small, lightly soiled loads of 2-3
items that are needed in a hurry. This cycle features a spray
rinse.
Use this cycle to soak small spots of set-in stains on
fabrics. The washer will use intermittent agitation and
soaking. After time has expired, water will drain, but
washer will not spin. Cycle is complete.
Combines a rinse and high speed spin for loads requiring
an additional rinse cycle or to complete a load after power
interruption. This cycle uses a higher, preset water level.
Also use for loads that require rinsing only.
This cycle uses a spin to shorten drying times for heavy
fabrics or special-care items washed by hand. Use this
cycle to drain washer after cancelling a cycle or completing
a cycle after a power failure.
Use this cycle every 30 washes to keep the inside of your
washer fresh and clean. This cycle uses a higher water level.
Use with affresh® Washer Cleaner tablet or liquid chlorine
bleach to thoroughly clean the inside of your washer. This
cycle should not be interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items in the
washer during the Clean Washer with affresh® cycle. Use
this cycle with an empty wash tub.
*All rinses are cold.
**Spin speed is integrated into the cycle and can not be selected.
6
USING YOUR WASHER
1. Sort and prepare your laundry
• Empty pockets. Loose change, buttons, or any small
object can pass under the washplate and become trapped,
causing unexpected sounds.
• Sort garments by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled garments from lightly soiled.
• Separate delicate garments from sturdy fabrics.
• Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to garments
during washing.
Helpful Tips:
• When washing water-proof or water-resistant items, load
evenly. See “Cycle Guide” for tips and more information on
using the Bulky Items cycle.
• Use mesh garment bags to help avoid tangling when
washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
Always read and follow fabric care label instructions to avoid
damage to your garments.
2. Add HE detergent
Add a measured amount of HE
detergent into the basket.
IMPORTANT: Use only High Efciency detergents. The
package will be marked “HE” or “High Efciency.” Low-water
washing creates excessive sudsing with a regular non-HE
detergent. Using regular detergent will likely result in longer
cycle times and reduced rinsing performance. It may also
result in component failures and noticeable mold or mildew.
HE detergents are made to produce the right amount of
suds for the best performance. Follow the manufacturer’s
instructions to determine the amount of detergent to use.
Using Oxi or color-safe bleach:
If using an Oxi or color-safe bleach laundry boost product,
add to the bottom of the washer basket before adding
clothes.
7
3. Load laundry into washer
5. Add fabric softener, if desired
Load garments in loose heaps evenly
around the washplate. Do not load
garments directly over the center
of the washplate; when loaded, the
center of the washplate should be
visible. Try mixing different sized
garments to reduce tangling.
IMPORTANT: Garments need to move freely for best cleaning
and to reduce wrinkling and tangling.
4. Add liquid chlorine bleach
to dispenser, if desired
Liquid
Chlorine Bleach
This washer has been designed to allow
the use of the Downy Ball® to dispense
fabric softener in the rinse cycle. Pour a
measured amount of Downy® liquid fabric softener into the
Downy Ball®, pull the ring tightly to seal it, and place on top
of load. Always follow manufacturer’s directions for correct
amount of fabric softener based on your load size. Then
select Fabric Softener Added-Yes option. The Downy Ball®
will automatically release the fabric softener during the
rinse cycle. For questions on using the Downy Ball® call
1-800-688-7638 or visit www.downy.com.
IMPORTANT: Fabric Softener Added option must be selected
to “Yes” to ensure proper distribution at correct time in cycle.
Do not overll or dilute.
Adding Liquid Fabric Softener Manually to Wash Load
During the nal rinse, wait until the washer has completed
lling, press the START/Pause/Unlock button to pause the
washer. Lift the lid and add the measured recommended
amount of liquid fabric softener. Do not allow liquid fabric
softener to spill, splash, drip, or run into the basket or on load.
Do not use more than the recommended amount. Close the lid
and press the START/Pause/Unlock button again to start the
washer.
IMPORTANT: Fabric Softener Added option must be selected
to “Yes” to ensure proper distribution of the fabric softener
during the rinse portion of the cycle.
Do not overll, dilute, or use more than 1 cup (250 mL). Do
not use color-safe bleach or Oxi products in the same cycle
with liquid chlorine bleach.
8
6. Select cycle
Turn cycle knob to choose your wash cycle.
7. Select wash temperature
Once you select a cycle, select the desire wash Temperature
by turning the Temperature knob to the desired setting.
Always read and follow fabric care label instructions to avoid
damage to your garments.
Wash Temp Suggested Fabrics
Hot
Some cold water is added to save
energy. This will be cooler than
your hot water heater setting.
Warm
Some cold water will be added, so
this will be cooler than what your
previous washer provided.
Cool
Warm water is added to assist in
soil removal and to help dissolve
detergents.
Cold
Warm water may be added to
assist in soil removal and to help
dissolve detergents.
Whites and pastels
Durable garments
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
9. Press START/Pause/Unlock
to begin wash cycle
Press the START/Pause/Unlock button to start the wash
cycle. Filling is delayed for several minutes while load
balance is sensed. When the cycle has nished, the DONE
indicator will light. Promptly remove garments after cycle has
completed to avoid odor, reduce wrinkling, and rusting of
metal hooks, zippers, and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the
washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Then close lid
and press START/Pause/Unlock again to restart the cycle.
If lid is left open for more than 10 minutes the water will pump
out automatically.
Delay in water ll
Filling is delayed for 2 to 3 minutes to check for load
unbalance. You will hear the hum of the spin prior to lling.
This is normal operation.
8. Select cycle options, if desired
If you would like to add an Extra Rinse and/or use the
EcoBOOST™ option, turn the knob for that feature to ON.
The EcoBOOST™ option allows you to increase your energy
savings on your wash cycles. When this option is used,
the wash cycle will use slightly cooler wash water than the
selected temperature.
9
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
NOTE: This washer does not include inlet hoses. See
the “Installation Instructions” for more information.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always use High Efciency (HE) detergents and follow the
HE detergent manufacturer’s instructions regarding the
amount of HE detergent to use. Never use more than the
recommended amount because that may increase the
rate at which detergent and soil residue accumulate inside
your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help
dry out the washer and prevent the buildup of odorcausing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This
Washer Maintenance Procedure should be performed,
at a minimum, once per month or every 30 wash cycles,
whichever occurs sooner, to control the rate at which soils
and detergent may otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly
cleaning procedure:
Clean Washer Cycle
This washer has a special cycle that uses higher water
volumes in combination with affresh® Washer Cleaner
or liquid chlorine bleach to clean the inside of the washer.
Begin procedure
1. affresh® Washer Cleaner Cycle Procedure
(Recommended for Best Performance):
a. Open the washer lid and remove any clothing or items.
b. Place an affresh® Washer Cleaner tablet in the bottom
of the washer basket.
c. Do not place an affresh® Washer Cleaner tablet
in the detergent dispenser.
d. Do not add any detergent or other chemical to the
washer when following this procedure.
e. Close the washer lid.
f. Select the CLEAN WASHER cycle.
g. Press the START/Pause/Unlock button to begin the
cycle. The Clean Washer Cycle Operation is described
below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/
Pause/Unlock for three seconds). After the Clean Washer
cycle has stopped, run a RINSE & SPIN cycle to rinse
cleaner from washer.
WASHER CARE (cont.)
2. Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing
or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the CLEAN WASHER cycle.
f. Press the START/Pause/Unlock button to begin the
cycle. The Clean Washer Cycle Operation is described
below.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press POWER/CANCEL. (For models
with no Power/Cancel button, press and hold START/
Pause/Unlock for three seconds). After the Clean Washer
cycle has stopped, run a RINSE & SPIN cycle to rinse
cleaner from washer.
Description of Clean Washer Cycle Operation:
1. This cycle will ll to a water level higher than in normal
wash cycles to provide rinsing at a level above the water
line for normal wash cycle.
2. During this cycle, there will be some agitation and
spinning to increase the removal of soils.
After this cycle is complete, leave the lid open to allow
for better ventilation and drying of the washer interior.
Cleaning the Dispensers
After a period of using your washer, you may nd some
residue buildup in the washer’s dispensers. To remove
residue from the dispensers, wipe them with a damp cloth
and towel dry. Do not attempt to remove the dispensers or
trim for cleaning. The dispensers and trim are not removable.
If your model has a dispenser drawer, however, remove the
drawer and clean it before or after you run the Clean Washer
cycle. Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.
IMPORTANT: To avoid damaging the washer’s nish, do not
use abrasive products.
10
NON-USE AND VACATION CARE
REINSTALLING/USING WASHER AGAIN
Operate your washer only when you are home. If moving,
or not using your washer for a period of time, follow these
steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid ooding due
to water pressure surge.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on RINSE & SPIN cycle for about 30 seconds
to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
TRANSPORTING YOUR WASHER
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to “Installation Instructions” to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on both water faucets.
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials
back inside washer. If you do not have packing tray,
place heavy blankets or towels into basket opening.
Close lid and place tape over lid and down front of
washer. Keep lid taped until washer is placed in new
location.
2. Plug in washer or reconnect power.
3. Run washer through BULKY ITEMS cycle to clean
washer and remove antifreeze, if used. Use only HE
High Efciency detergent. Use 1/2 the manufacturer’s
recommended amount for a medium-size load.
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