Whirlpool W10468367A - SP, W10468366A User Manual

TOP-LOADING

LAVEUSE À CHARGEMENT

WASHER

USE AND CARE GUIDE

Para una versión de estas instrucciones en español, visite www.whirlpool.com

Table of Contents

WASHER SAFETY .........................................................2

WHAT'S NEW UNDER THE LID? .................................3

CONTROL PANEL AND FEATURES ............................4

CYCLE GUIDE ............................................................... 5

USING YOUR WASHER ................................................7

WASHER MAINTENANCE ..........................................10

TROUBLESHOOTING ................................................. 12

WARRANTY .................................................................16

ASSISTANCE OR SERVICE ........................ Back Cover

PAR LE DESSUS

GUIDE D’UTILISATION ET

D’ENTRETIEN

Table des matières

SÉCURITÉ DE LA LAVEUSE ......................................17

QUOI DE NEUF SOUS LE COUVERCLE? .................18

TABLEAU DE COMMANDE ET

CARACTÉRISTIQUES ................................................. 19

GUIDE DE PROGRAMMES ........................................21

UTILISATION DE LA LAVEUSE ..................................23

ENTRETIEN DE LA LAVEUSE ....................................26

DÉPANNAGE ............................................................... 29

GARANTIE ................................................................... 35

ASSISTANCE OU SERVICE ............ Couverture arrière

W10468366A W10468367A - SP

Designed to use only HE High Efciency detergents. Conçue pour l’utilisation d’un détergent haute efcacité seulement.

WASHER SAFETY

WHAT’S NEW UNDER THE LID?

Cleaning with Less Energy

First stage

Your new Energy Star® qualied washer saves energy by using lower water levels and reduced wash temperatures, as compared to traditional top-load washers. During the rst stage of the wash cycle, it is normal for some of the load to be above the water line. The second stage adds the correct amount of water based on the load size. This washer automatically adjusts the water level to the load size - no water level selector is needed.

Second stage

Choosing the Right Detergent

Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” This wash system, along with less water will create too much sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Use only High Efciency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. The lower water level combined with HE detergent during the rst stage of the wash cycle delivers detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

When loading the washer with dirty laundry, ll it evenly around the basket wall.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will nd a step-by-step description in the “Cycle Status Lights” section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load.

CONTROL PANEL AND FEATURES

Not all features and options are available on all models.

TEMPERATURE CONTROL

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• Warm and hot water will be cooler than a traditional top-load washer.

•Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

OPTIONS

The following options may be added to most cycles.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

FABRIC SOFTENER ADDED

This option must be selected to “Yes” if adding fabric softener. It ensures that fabric softener is added at the correct time in the rinse cycle for even distribution.

DEEP WATER WASH

This option uses higher water level than other cycles and can only be combined with the Super Wash cycle.

WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles.

START/PAUSE/UNLOCK BUTTON

Press to start the selected cycle; press again to pause the cycle and unlock the lid. If the washer has been paused the “wash” status light will ash. To restart the selected cycle press start again.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press and hold for 3 seconds to cancel a cycle.

Appearance may vary.

CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

When the START/Pause/Unlock button is pressed, the

washer will rst perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briey before locking again, this process may take 20 seconds to complete.

Once the lid has locked the second time, the washer will

use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briey, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load.

NOTE: Avoid opening lid during sensing phase. The

sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal. To restart the washer after the lid has been opened press start.

WASH

You will hear the motor and agitator moving the load.

During the rst stage of the sensing/wash cycle, water will partially ll the washer and then begin to move the load. It is normal to have the sensing light on during this stage. You will hear the agitator rotate, followed by a several second pause. This process will repeat for several minutes, allowing the entire load to become saturated. The lower water level combined with HE detergent at this stage allows for concentrated cleaning. Concentrated cleaning delivers the detergent directly to the soils. It is normal for the load to be above the water line during this stage. At the beginning of the second stage, the washer will add water to the correct level based on the load size. You will hear the agitator move quicker during this stage of the wash cycle. The motor sounds may change at different stages in the wash cycle.

RINSE You will hear sounds similar to the wash cycle as the

washer rinses and moves the load. For cycles that use a spray rinse you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate the clothes. For cycles that use the extra rinse option, you will hear sounds similar to the wash cycle as the washer rinses and moves the load. Fabric softener will be added if the Fabric Softener Added-Yes option was selected.

SPIN

The washer spins the load at increasing speeds for

proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on.

Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and

spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, press

START/Pause/Unlock. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause/ Unlock again to resume the cycle. Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

CYCLE GUIDE

For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models.

Items to wash:

Sturdy fabrics, colorfast items, towels, jeans

Cottons, linens, and mixed garment loads

Lightweight cotton fabrics

No-iron fabrics, cottons, perm press, linens, synthetics

Cycle:

Super

Wash

Normal

Heavy

Normal

Regular

Normal

Light

Casual

Regular

Temperature*:

Hot

Warm

Cool Lights

Cool Darks

Cold

Hot

Warm Cool Lights Cool Darks

Cold

Hot

Warm Cool Lights Cool Darks

Cold

Hot

Warm Cool Lights Cool Darks

Cold

Hot

Warm Cool Lights Cool Darks

Cold

Spin

Speed:

High

Low

Provides maximum wash time and action for tough stains and soils. Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types. Select Deep Water Wash option for higher water level than other cycles.

Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types. This cycle features a spray rinse.

Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse.

Use this cycle for lightly soiled mixed loads. This cycle features a spray rinse.

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.

Cycle Details:

NOTE: Be sure to set Fabric Softener knob to YES, if adding fabric softener to load.

* All rinses are tap cold.

CYCLE GUIDE

For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models.

Items to wash:

Lightly-soiled no-iron fabrics and synthetics

Machine-wash silks, lingerie, washable wools

Small loads, cottons, polyester, perm press

Large items, sheets, jackets, coats

Heavily soiled fabrics

Swimsuits and items requiring rinsing without detergent

Dripping wet or hand-washed items

No clothes in washer

Cycle:

Temperature*:

Speed:

Casual

Light

Delicate Low

Quick Wash

Bulky Items

Soak

Rinse &

Spin

Drain &

Spin

Clean Washer

with affresh

Hot

Warm Cool Lights Cool Darks

Cold

Hot

Warm Cool Lights Cool Darks

Cold

Hot

Warm Cool Lights Cool Darks

Cold

Hot

Warm

Cool Lights

Cool Darks

Cold

Hot

Warm Cool Lights Cool Darks

Cold

Cold rinse only

N/A

No Spin

Spin

Low

High

HighN/A

N/A

Cycle Details:

Use this cycle to wash lightly-soiled loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.

Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. The washer will use intermittent agitation and soaking. Place small items in mesh garment bags before washing. This cycle features a spray rinse.

Use this cycle to wash small, lightly soiled loads of 2-3 items that are needed in a hurry. This cycle features a spray rinse.

Use this cycle to wash large items such as jackets and coats. The washer will ll with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles. Do not tightly pack basket.

Use this cycle to soak small spots of set in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete. To set a follow-up cycle, select Drain & Spin, add additional detergent and select a cycle based on fabric type.

Combines a rinse and high speed spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.

This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.

Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub.

NOTE: Be sure to set Fabric Softener knob to YES, if adding fabric softener to load. * All rinses are tap cold.

USING YOUR WASHER

1. Sort and prepare your laundry

• Emptypockets.Loosechange,buttons,oranysmallobject can pass under the agitator and become trapped, causing unexpected sounds.

• Sortitemsbyrecommendedcycle,watertemperature, and colorfastness.

• Separateheavilysoileditemsfromlightlysoiled.

• Separatedelicateitemsfromsturdyfabrics.

• Donotdrygarmentsifstainsremainafterwashing,because

heat can set stains into fabric.

• Treatstainspromptly.

• Closezippers,fastenhooks,tiestringsandsashes,and

remove non-washable trim and ornaments.

• Mendripsandtearstoavoidfurtherdamagetoitems during washing.

Helpful Tips:

• Whenwashingwater-prooforwater-resistantitems,load

evenly.

• Usemeshgarmentbagstohelpavoidtanglingwhenwashing

delicate or small items.

• Turnknitsinsideouttoavoidpilling.Separatelint-takersfrom

lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add HE detergent or single-dose

laundry packet

Add a measured amount of HE detergent or single-dose laundry packet into the bottom of the washer basket before adding clothes. If using an Oxi or color-safe bleach laundry boost product, add to the bottom of the washer basket, as well.

IMPORTANT: Follow the manufacturer’s instructions to determine the amount of detergent to use.

3. Load laundry into washer

5. Add fabric softener, if desired

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

4. Add liquid chlorine bleach

to dispenser

Liquid

Chlorine Bleach

Do not overll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by lling the dispenser with warm water until liquid reaches the underside of the rim. See max ll line arrows. Then select Fabric Softener Added-Yes option.

IMPORTANT: Fabric Softener Added option must be selected to “Yes” to ensure proper distribution at correct time in cycle.

MAX FILL

6. Select cycle

Turn cycle knob to choose your wash cycle. For more information, see “Cycle Guide”.

7. Select Temperature

8. Select options

Once you select a cycle, select the desired wash temperature by turning the Temperature knob to the appropriate setting based on your load. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp

Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Warm

Some cold water will be added, so this will be cooler than what your previous washer provided.

Cool Lights

Warm water is added to assist in soil removal and to help dissolve detergents.

Cool Darks

Warm water may be added to assist in soil removal and to help dissolve detergents.

Cold

This is the temperature from your faucet. If your tap cold water is very cold, warm water may be added to assist in soil removal and help dissolve detergent.

Suggested Fabrics

Whites and pastels Durable garments

Heavy soils

Bright colors Moderate to light soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

Select the desired cycle options. If you are using fabric softener, be sure to select Fabric Softener Added-Yes option. Select Deep Water Wash option for higher water level than other cycles, which can be used with Super Wash cycle only.

9. Press START/Pause/Unlock

to begin wash cycle

Press the START/Pause/Unlock button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed. When the cycle has nished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments: Press START/Pause/Unlock; the lid will unlock once the

washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock again to restart the cycle.

If lid is left open for more than 10 minutes, the water will pump out automatically.

Delay in water fill

Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to lling. This is normal operation.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the “Installation Instructions” for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of odorcausing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1. affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items. b. Place an affresh® Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh® Washer Cleaner tablet

in the detergent dispenser.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer lid. f. Select the CLEAN WASHER cycle. g. Press the START/Pause/Unlock button to begin the

cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/ Pause/Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

WASHER CARE (cont.)

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical

to the washer when following this procedure.

e. Select the CLEAN WASHER cycle. f. Press the START/Pause/Unlock button to begin the

cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

Description of Clean Washer Cycle Operation:

1. This cycle will ll to a water level higher than in normal

wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and

spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ooding due

to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

Winter Storage Care directions before moving.

3. Disconnect drain from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to “Installation Instructions” to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Casual Cycles REGULAR to clean

washer and remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

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