Whirlpool W10460692B User Manual

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING or

REFRIGERATOR

USER INSTRUCTIONS

W10460692B

PROBLEM SOLVER, please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.

You will need your model and serial number, located on the inside wall of the refrigerator compartment.

Table of Contents / Índice / Table des matières

REFRIGERATOR SAFETY............................... 2

Proper Disposal of Your Old Refrigerator..... 3

INSTALLATION INSTRUCTIONS ................... 3

Unpack the Refrigerator................................ 3

Location Requirements................................. 4

Remove and Replace Refrigerator

Doors and Drawer Front ............................... 4

Electrical Requirements ................................ 7

Water Supply Requirements......................... 7

Connect the Water Supply............................ 7

Handle Installation and Removal.................. 9

Door Closing and Door Alignment.............. 10

FILTERS AND ACCESSORIES ..................... 10

Install Air Filter............................................. 10

Install Produce Preserver............................ 11

Accessories................................................. 12

REFRIGERATOR USE ................................... 12

Opening and Closing Doors........................ 12

Using the Controls ...................................... 12

REFRIGERATOR FEATURES ....................... 13

Refrigerator Shelves.................................... 13

Pantry Drawer ............................................. 14

Crisper......................................................... 14

DOOR FEATURES ......................................... 15

Condiment Bins........................................... 15

Fresh Bin ..................................................... 15

Half-Height Bin............................................ 15

REFRIGERATOR CARE................................. 16

Cleaning ...................................................... 16

Changing the Light Bulbs ........................... 16

TROUBLESHOOTING.................................... 17

Operation..................................................... 17

Noise .......................................................... 18

Temperature and Moisture ......................... 18

Ice and Water.............................................. 19

Doors........................................................... 20

WARRANTY.................................................... 21

SEGURIDAD DEL REFRIGERADOR ............ 22

Cómo deshacerse adecuadamente

de su refrigerador viejo ............................... 23

INSTRUCCIONES DE INSTALACIÓN .......... 23

Desempaque el refrigerador ....................... 23

Requisitos de ubicación.............................. 24

Cómo sacar y volver a colocar las puertas

y el frente del cajón del refrigerador........... 24

Requisitos eléctricos................................... 27

Requisitos del suministro de agua.............. 27

Conexión del suministro de agua............... 27

Instalación y remoción de las manijas........ 29

Cierre y alineamiento de las puertas .......... 30

FILTROS Y ACCESORIOS ............................ 31

Instalación del filtro de aire......................... 31

Instalación del preservador

de alimentos frescos................................... 31

Accesorios................................................... 32

USO DE SU REFRIGERADOR ...................... 32

Cómo abrir y cerrar las puertas .................. 32

Uso de los controles ................................... 33

CARACTERÍSTICAS

DEL REFRIGERADOR................................... 34

Estantes del refrigerador............................. 34

Cajón-despensa.......................................... 35

Cajón para verduras.................................... 35

CARACTERÍSTICAS DE LA PUERTA .......... 36

Recipientes para condimento..................... 36

Recipiente para productos frescos ............ 36

Recipiente de altura media......................... 36

CUIDADO DE SU REFRIGERADOR............. 36

Limpieza ...................................................... 36

Cómo cambiar los focos............................. 37

SOLUCIÓN DE PROBLEMAS....................... 38

Funcionamiento........................................... 38

Ruido ........................................................... 39

Temperatura y humedad............................. 40

Hielo y agua................................................. 41

Puertas ........................................................ 42

GARANTÍA...................................................... 43

SÉCURITÉ DU RÉFRIGÉRATEUR................ 45

Mise au rebut adéquate de

votre vieux réfrigérateur .............................. 46

INSTRUCTIONS D’INSTALLATION.............. 46

Déballage du réfrigérateur .......................... 46

Exigences d'emplacement ......................... 47

Retrait et réinstallation des portes du

réfrigérateur et de l'avant du tiroir .............. 47

Spécifications électriques........................... 50

Spécifications de l’alimentation en eau ...... 50

Raccordement à l'alimentation en eau....... 50

Installation et démontage des poignées..... 52

Fermeture et alignement de la porte .......... 53

FILTRES ET ACCESSOIRES......................... 54

Installation du filtre à air .............................. 54

Installation du conservateur

pour produits frais....................................... 54

Accessoires................................................. 55

UTILISATION DU RÉFRIGÉRATEUR ........... 56

Ouverture et fermeture des portes ............. 56

Utilisation des commandes ........................ 56

CARACTÉRISTIQUES

DU RÉFRIGÉRATEUR ................................... 57

Tablettes du réfrigérateur............................ 58

Garde-manger............................................. 58

Bac à légumes ............................................ 58

CARACTÉRISTIQUES DE LA PORTE.......... 59

Balconnets à condiments ........................... 59

Balconnet fraîcheur..................................... 59

Balconnet mi-hauteur ................................. 59

ENTRETIEN DU RÉFRIGÉRATEUR ............. 60

Nettoyage.................................................... 60

Remplacement des

ampoules d’éclairage.................................. 60

DÉPANNAGE.................................................. 61

Fonctionnement .......................................... 61

Bruit............................................................. 62

Température et humidité............................. 63

Glaçons et eau ............................................ 64

Portes .......................................................... 65

GARANTIE...................................................... 66

REFRIGERATOR SAFETY

You can be killed or seriously injured if you don't immediately

You

can be killed or seriously injured if you don't

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

follow instructions.

instructions.

DANGER

WARNING

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all parts and panels before operating.

■ Remove doors from your old refrigerator.

■ Use nonflammable cleaner.

■ Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ Use a sturdy glass when dispensing ice (on some models).

■ Do not hit the refrigerator glass doors (on some models).

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other

reproductive harm.

Proper Disposal of

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

Important information to know about disposal of refrigerants:

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Your Old Refrigerator

IMPORTANT: Child entrapment and suffocation are not problems

of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doo rs.

■ Leave the shelves in place so that children may not easily

climb inside.

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

Remove the Packaging

■ Remove tape and glue residue from surfaces before turning

on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

■ Do not use sharp instruments, rubbing alcohol, flammable

fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

■ Dispose of/recycle all packaging materials.

Clean Before Using

After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in “Refrigerator Care.”

Location Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

2" (5.08 cm)

¹⁄₂" (1.25 cm)

WARNING

Electrical Shock Hazard Disconnect power before removing doors. Failure to do so can result in death or electrical shock.

To ensure proper ventilation for your refrigerator, allow for a ¹⁄₂" (1.25 cm) of space on each side and at the top. Allow for a 1" (2.54 cm) space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space between the refrigerator and wall to allow the door to swing open.

NOTE: This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

Remove and Replace Refrigerator

Doors and Drawer Front

Depending on the width of your door opening, it may be necessary to remove the refrigerator doors to move the refrigerator into your home.

IMPORTANT:

■ If the refrigerator was previously installed and you are moving

it out of the home, before you begin, turn the refrigerator control OFF, and unplug the refrigerator or disconnect power. Remove food and any adjustable door or utility bins from doors.

■ Keep the refrigerator doors closed until you are ready to lift

them free from the cabinet. Provide additional support for the refrigerator door while the hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.

■ All graphics referenced in the following instructions are

included later in this section after “Final Steps.”

TOOLS NEEDED: ⁵⁄₁₆", ³⁄₈", and ¹⁄₄" hex head socket wrenches, #2 Phillips screwdriver, and a flat-blade screwdriver.

Remove Doors and Hinges

1. Unplug refrigerator or disconnect power.

2. Remove the base grille. Grasp the grille firmly and pull it

toward you.

3. Starting with the right-hand side door, remove the parts for the

top hinge as shown in Top Hinge graphic. Lift the refrigerator door from the bottom hinge pin.

4. Remove the hinge pin cover from the bottom hinge pin and

keep it for later use. See Bottom Hinge graphic.

5. Remove top hinge cover from left-hand side refrigerator door.

6. Remove the parts for the top hinge as shown in Top Hinge

graphic. Lift the left-hand side door from the bottom hinge pin. NOTE: On some models, remove the hinge pin cover from the

bottom hinge pin and keep it for later use. See Bottom Hinge graphic.

Replace Doors and Hinges

1. Assemble the parts for the top hinges as shown in Top Hinge

graphic. Do not tighten the screws completely.

2. Replace the parts for the bottom hinge as shown in Bottom

Hinge graphic. Tighten screws. Replace the refrigerator door. NOTE: Provide additional support for the refrigerator door

while the hinges are being moved. Do not depend on the door gasket magnets to hold the door in place while you are working.

3. Align the door so that the bottom of the refrigerator doors

align evenly with the top of the freezer drawer. Tighten all screws.

4. Replace the top hinge covers.

Remove and Replace Freezer Drawer Front

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

IMPORTANT: Two people may be required to remove and replace the freezer drawer. Graphics are included later in this section.

To remove drawer front:

1. Open the freezer drawer to full extension.

2. Loosen the four screws attaching the drawer glides to the

drawer front. See Drawer Front Removal graphic. NOTE: Loosen screws three to four turns. Keep the screws in

the drawer front.

3. Lift drawer front upward and off the screws. See Drawer Front

Removal graphic.

4. The refrigerator leveling/roller assembly protrudes from each

side of the cabinet base. Remove the three screws attaching each assembly, and remove the assemblies. See Refrigerator Leveling/Roller Assembly graphic.

To replace drawer front:

1. Align the leveling/roller assembly with the holes on each side

of the refrigerator cabinet. Using the screws removed, reinstall the assemblies to the cabinet base. Tighten the screws completely.

2. Slide the drawer glides out of the freezer compartment. Insert

the screws in the top of the drawer front into the slots in the drawer brackets. See Drawer Front Replacement graphic.

3. Pull the drawer brackets toward you to position the two

screws in the bottom of the drawer front into the brackets and completely tighten the four screws. See Drawer Front Replacement graphic.

4. Replace the base grille.

■ Pull open the freezer drawer.

■ Align the three clips on the back of the base grille with the

three tabs at the base of the refrigerator.

■ Push the base grille in toward the refrigerator until it is

firmly in place.

Final Steps

1. Plug into a grounded 3 prong outlet.

2. Return all removable parts to doors and drawer and food to

refrigerator and freezer.

A. Tab B. Clip

WARNING

Electrical Shock Hazard

Disconnect power before removing doors. Failure to do so can result in death or electrical shock.

Drawer Front Removal

A. Loosen 4 Door Bracket Screws

Drawer Front Replacement

Door Removal and Replacement

Top Hinges

A. Hinge Cover Screw B. Top Hinge Cover C.

/16" Hex-Head Hinge Screws

D. Top Hinge

A. Hinge Pin Cover

C. Hinge Screws

B. Bottom Hinge

Bottom Hinges

Leveling/Roller Assembly

Assembly Screws

Electrical Requirements

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

A B

DEF

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 volt, 60 Hz, AC only 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn Cooling OFF, and then disconnect the refrigerator from the electrical source. When you have finished, reconnect the refrigerator to the electrical source and turn Cooling ON. See “Using the Control(s).”

Water Supply Requirements

A cold water supply with water pressure between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage. The tank capacity could be too low to keep up with the requirements of the refrigerator.

■ If your refrigerator has a water filter, it may further reduce the

water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System.”

If you have questions about your water pressure, call a licensed, qualified plumber.

Connect the Water Supply

Read all directions before you begin.

IMPORTANT:

■ All installations must meet local plumbing code requirements.

■ Use copper tubing or Whirlpool supply line, Part Number

8212547RP, and check for leaks.

■ Install copper tubing only in areas where the temperatures will

remain above freezing.

TOOLS NEEDED:

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" Open-end or two

adjustable wrenches

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve which reduces water flow and clogs more easily.

Connect to Water Line

Style 1

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Locate a ½" to 1¹⁄₄" (1.25 cm to 3.18 cm) vertical cold water

pipe near the refrigerator.

IMPORTANT:

■ Make sure it is a cold water pipe.

■ Horizontal pipe will work, but drill on the top side of the

pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you need. Measure

from the connection on the lower left rear of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.

5. Using a cordless drill, drill a ¹⁄₄" hole in the cold water pipe you

have selected.

A. Cold water pipe B. Pipe clamp C. Copper tubing D. Compression nut

6. Fasten the shutoff valve to the cold water pipe with the pipe

clamp. Be sure the outlet end is solidly in the ¹⁄₄" (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so washer makes a watertight seal. Do not overtighten or you may crush the copper tubing.

■ ¹⁄₄" Nut driver

■ ¹⁄₄" Drill bit

■ Cordless drill

E. Compression sleeve F. Shutoff valve

G. Packing nut

7. Slip the compression sleeve and compression nut onto the

A B

D E

A B C D E F G

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the tubing in a container or sink, and turn

ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Style 2

1. Unplug refrigerator or disconnect power.

2. Remove and discard the black nylon plug from the gray water

tube on the rear of the refrigerator.

3. Thread the provided nut onto the water valve as shown. NOTE: Tighten the nut by hand. Then tighten it with a wrench

two more turns. Do not overtighten.

Style 2

1. Unplug refrigerator or disconnect power.

2. Remove and discard the black nylon plug from the gray water

tube on the rear of the refrigerator.

3. If the gray water tube supplied with the refrigerator is not long

enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is needed in order to connect the water tubing to an existing household water line. Thread the provided nut onto the coupling on the end of the copper tubing.

NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

A. Bulb B. Nut (provided)

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including

connections at the valve) that leak.

Connect to Refrigerator

Style 1

1. Unplug refrigerator or disconnect power.

2. Attach the copper tube to the valve inlet using a compression

nut and sleeve as shown. Tighten the compression nut. Do not overtighten.

3. Use the tube clamp on the back of the refrigerator to secure the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

A. Refrigerator water tubing B. Nut (provided) C. Bulb

D. Coupling (provided)

E. Ferrule (purchased) F. Nut (purchased)

G.Household water line

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including

connections at the valve) that leak.

Complete the Installation

A. Tube clamp B. Tube clamp screw C. Copper tubing

6. On models with ice makers, the ice maker is equipped with a built-in water strainer. If your water conditions require a second water strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

D. Compression nut

E. Valve inlet

1. Plug into a grounded 3 prong outlet. NOTES:

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced. Allow 3 days to completely fill ice container.

■ For models with a water dispenser, flush the water system.

See “Water Dispenser.”

Handle Installation and Removal

Parts Included: Refrigerator door handles (2), Freezer drawer handle (1)

Tools Needed: ¹⁄₈" Hex key wrench

Install Door Handles

NOTE: Handle mounting setscrews are preinstalled inside the

handle.

1. Remove the handles from the packaging inside the refrigerator.

2. Open a refrigerator door. On the opposite door, place the handle on the shoulder screws with the setscrews facing the adjacent door.

Install Drawer Handle

1. With the freezer drawer closed, place the handle on the

shoulder screws with the setscrews facing down toward the floor.

A. Shoulder screw B. Setscrews inside the handle

2. Firmly push the handle toward the drawer until the handle

base is flush against the drawer.

3. Insert the short end of the hex key into the left-hand hole and

slightly rotate the hex key until it is engaged in the setscrew.

A. Shoulder screws B. Setscrews inside the handle

3. Firmly push the handle toward the door until the handle base is flush against the door.

4. While holding the handle, insert the short end of the hex key into the upper hole and slightly rotate the hex key until it is engaged in the setscrew.

4. Using a left to right motion tighten the setscrew a quarter-turn

at a time. Repeat until the screw feels tight.

5. Repeat steps 3 and 4 to fasten the right-hand setscrew to the

shoulder screw.

6. Once both setscrews have been partially tightened as

instructed in the previous steps, fully tighten both setscrews. IMPORTANT: When the screws feel tight, tighten them an

additional quarter-turn. The handle is not properly installed without this extra tightening.

7. Save the hex key and all instructions.

Remove the Handles

5. Using a clockwise motion tighten the setscrew just until it

begins to contact the shoulder screw. Do not fully tighten.

6. Repeat steps 4 and 5 to fasten the lower setscrew.

7. Once both setscrews have been partially tightened as

instructed in the previous steps, fully tighten both setscrews. IMPORTANT: When the screws feel tight, tighten them an

additional quarter-turn. The handle is not properly installed without this extra tightening.

8. Repeat steps 2 through 6 to install the other handle onto the adjacent refrigerator door.

1. While holding the handle, insert the short end of the hex key

into a setscrew hole and slightly rotate the hex key until it is engaged in the setscrew.

2. Using a right to left motion loosen the setscrew a quarter-turn

at a time.

3. Repeat steps 1 and 2 for the other setscrew. Slowly pull the

handle away from the door or drawer.

4. If necessary, use a Phillips screwdriver to remove the shoulder

screws from the door.

Door Closing and Door Alignment

¹⁄₄"

IMPORTANT: To comply with American Disabilities Act (ADA) guidelines, fully retract the rollers into the cabinet to lower the refrigerator.

Door Closing

The base grille covers the leveling screws and roller assemblies located at the bottom of the refrigerator cabinet below the freezer drawer. Before making adjustments, remove the base grille and move the refrigerator to its final location.

1. Remove the base grille. Grasp the grille firmly and pull it toward you.

2. Move the refrigerator to its final location. NOTE: To allow the refrigerator to roll easier, raise the leveling

legs off the floor by turning the leveling screws counterclockwise. The front rollers will be touching the floor.

3. So the doors will close easier, use a ¹⁄₄" hex driver to turn both leveling screws clockwise. This will raise the front of the refrigerator tilting it slightly downward to the rear. Turn both leveling screws the same amount.

NOTE: Having someone push against the top of the refrigerator takes some weight off the leveling screws. This makes it easier to turn the screws.

Door Alignment

If the space between the refrigerator doors and freezer drawer looks uneven, you can adjust it using the following instructions:

1. Remove the top hinge cover.

2. Loosen the top hinge screws using a ⁵⁄₁₆" socket or wrench.

3. Have someone hold the door in place or put a spacer between

the doors and drawer.

4. Tighten the top hinge screws once the door is in the desired

location.

5. Replace the top hinge cover.

FILTERS AND

ACCESSORIES

Install Air Filter

(on some models)

The air filter reduces the buildup of odors. This helps to maintain a cleaner environment inside the refrigerator.

On some models, your refrigerator's accessory packet includes an air filter, which must be installed prior to use. On some models, the air filter is already installed at the factory.

A. Leveling screw B. Front roller

4. Open both doors again to make sure they close as easily as you like and that they stay closed. If not, tilt the refrigerator slightly more to the rear by turning both leveling screws to the right. It may take several more turns.

NOTE: To keep the refrigerator level, you should turn both leveling screws the same amount.

5. Replace the base grille.

■ Pull open the freezer drawer.

■ Align the three clips on the back of the base grille with the

three tabs at the base of the refrigerator.

■ Push the base grille in toward the refrigerator until it is

firmly in place.

A. Tab B. Clip

Installing the Air Filter

Install the air filter behind the vented door, located along the rear interior wall of the refrigerator compartment.

1. Remove the air filter from its packaging. NOTE: An air filter status indicator is included with the air filter.

The indicator is not needed for models that display the air filter status on the control panel.

2. Lift open the vented door.

3. Snap the filter into place.

Air Filter Status Indicator

The control panel displays the Air Filter status.

■ GOOD - The air filter icon on the control lights up in BLUE.

■ ORDER a replacement - The air filter icon on the control lights

up in YELLOW.

■ REPLACE air filter - The air filter icon on the control lights up in

RED and “Replace Filter” will appear.

■ EXPIRED - The air filter icon lights up in RED and “Replace

Filter” flashes on the control display.

After replacing the air filter, press and hold the AIR FILTER button for 3 seconds. The filter icons will turn off. See “Using the Control(s).” When the system is reset, the air filter icon will return to its BLUE color and the words “Replace Filter” will disappear from the display.

NOTE: At any filter status, pressing and holding the AIR FILTER button for 3 seconds will reset the air filter status to Good and the air filter icon will turn off.

Replacing the Air Filter

CAUTION: IRRITANT

MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES FORM WHEN MIXED WITH OTHER PRODUCTS.

Do not mix with cleaning products containing ammonia, bleach or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children.

FIRST AID TREATMENT: Contains potassium permanganate. If swallowed, call a Poison Control Center or doctor immediately. Do not induce vomiting. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.

CAUTION

ITA

Read cautions on back.

ATTENTION

ITA

Lisez des prudences sur le revers.

MONTHS

REPLACE

The disposable air filter should be replaced every 6 months, or when the status indicator air filter icon turns on and starts flashing when the refrigerator door is opened.

To order a replacement air filter, contact us. See “Accessories.”

1. Remove the used air filter by squeezing in on the side tabs.

2. Install the new air filter and reset the status indicator using the

instructions in the previous section.

Install Produce Preserver

(on some models)

The accessory packet includes two produce preserver pouches, which should be installed in a crisper drawer prior to use.

NOTE: For best performance, always use two pouches. The produce preserver absorbs ethylene, to slow the ripening

process of many produce items. As a result, certain produce items will stay fresh longer.

Ethylene production and sensitivity varies depending on the type of fruit or vegetable. To preserve freshness, it is best to separate produce with sensitivity to ethylene from fruits that produce moderate to high amounts of ethylene.

Produces Ethylene

Very Low

Low High Very

High

The produce preserver pouches should be installed in the housing, located on the wall of one of the crisper drawers.

1. Remove the FreshFlow™ Produce Preserver pouches from the packaging.

2. Lift up on the housing to remove it from the mounting tab.

3. Open the housing by pulling up and out on the back of the top

of the housing.

4. Place both pouches inside the housing, then snap the housing back together.

5. Place the housing back on the mounting tab.

Installing the Status Indicator

Sensitivity to Ethylene

High Broccoli

Lettuce Spinach

Med. Asparagus

Cantaloupe

Citrus fruit

Low Carrots

Berries

Grapes

Installing the Produce Preserver

The produce preserver comes with a status indicator, which should be activated and installed at the same time the pouches are installed.

Apples Pears

1. Place the indicator face-down on a firm, flat surface.

2. Apply pressure to the bubble on the back of the indicator until

the bubble pops, to activate the indicator.

3. Slide open the cap on the top of the produce preserver housing.

4. Place the indicator in the top of the housing, facing outward.

5. Slide the cap closed, and check that the indicator is visible

through the rectangular hole in the cap. NOTE: The cap will not easily close if the indicator’s bubble

has not been popped.

Replacing the Produce Preserver

The disposable pouches should be replaced every 6 months, when the status indicator has completely changed from white to red.

To order replacements, contact us. See “Accessories” for information on ordering.

1. Remove the used pouches from the produce preserver housing.

2. Remove the used status indicator.

3. Install the replacement pouches and status indicator using the

instructions in the previous sections.

Accessories

The following accessories are available for your refrigerator. To order, contact us and ask for the part numbers.

In the U.S.A., visit our web page www.whirlpool.com/ accessories or call 1-800-901-2042.

In Canada, visit our web page www.whirlpoolparts.ca or call 1-800-807-6777.

affresh

In U.S.A., order Part #W10355016 In Canada, order Part #W10355016B

affresh

In U.S.A., order Part #W10355049 In Canada, order Part #W10355049B

affresh

In U.S.A., order Part #W10355010 In Canada, order Part #W10355010B

Air Filter: Order Part #W10311524 or AIR1

Produce Preserver:

Order Part #W10346771A or FRESH1

Stainless Steel Cleaner:

Stainless Steel Wipes:

Kitchen & Appliance Cleaner:

■ The recommended setting should be correct for normal

household refrigerator use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

■ If the temperature is too warm or too cold in the refrigerator or

freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

Control Panel

Your refrigerator has an internal control panel, located at the top of the refrigerator compartment.

Temperature Control

REFRIGERATOR USE

Opening and Closing Doors

There are two refrigerator compartment doors. The doors can be opened and closed either separately or together.

There is a vertically-hinged seal on the left refrigerator door.

■ When the left side door is opened, the hinged seal

automatically folds inward so that it is out of the way.

■ When both doors are closed, the hinged seal automatically

forms a seal between the two doors.

A. Hinged seal

Using the Controls

IMPORTANT:

■ Wait 24 hours for your refrigerator to cool completely before

adding food. If you add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the refrigerator and freezer temperature controls to a colder than recommended setting will not cool the compartments any faster.

For your convenience, the temperature control is preset at the factory. When you first install your refrigerator, make sure the control is still set to the recommended setting as shown.

Recommended Setting “3 Snowflakes”

Adjusting the Controls

If you need to adjust the temperature in either the refrigerator or freezer compartment, use the settings listed in the following chart as a guide.

■ Press the TEMP button to display the desired number of

snowflakes from (1 snowflake [least cold] to all snowflakes [coldest]).

NOTE: Except when starting the refrigerator, do not adjust the control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.

CONDITION/REASON: ADJUSTMENT:

REFRIGERATOR too warm FRIDGE TEMP one

more snowflake

FREEZER too warm/too little ice FREEZER TEMP one

more snowflake

REFRIGERATOR too cold FRIDGE TEMP one less

snowflake

FREEZER too cold FREEZER one less

snowflake

Cooling On/Off

Important information to know about glass shelves and covers:

Your refrigerator and freezer will not cool when cooling is turned off.

■ To turn cooling off, press and hold both the FAST COOL and

MOISTURE CONTROL buttons, at the same time, for 3 seconds. When cooling is off, the Cooling Off icon will appear on the display.

■ To turn cooling back on, press and hold both the FAST COOL

and MOISTURE CONTROL buttons, at the same time, for 3 seconds. When cooling is on, the Cooling Off icon will disappear and the previously selected settings will be displayed.

Additional Features

Door Open Alarm

■ The Door Open icon lights up whenever either door is opened.

Moisture Control

The moisture control feature turns on a heater to help reduce moisture on the door hinge seal. Use in humid environments or when you notice moisture on the door hinge seal. The refrigerator uses more energy when Moisture Control is on.

■ To turn on the Moisture Control feature, press and hold

MOISTURE CONTROL for 3 seconds.

■ To turn off the Moisture Control feature, press and hold

MOISTURE CONTROL for 3 seconds.

Air Filter Status Light and Reset

The filter reset control allows you to restart the air filter status tracking feature each time you replace the air filter. See “Install Air Filter.”

■ Press and hold AIR FILTER for 3 seconds, to reset the air filter

status to Good. The air filter icon will turn blue.

Control Panel Lock

The control panel can be locked to avoid unintentional changes to the settings.

NOTE: The lock feature does not shut off power to the refrigerator. It simply deactivates the controls.

■ Press and hold LOCK for 3 seconds to lock the controls. The

Lock icon will illuminate when the control panel is locked.

■ Press and hold LOCK for 3 seconds again to unlock the

controls.

■ When either door is open for 5 minutes and cooling is on, an

alert tone will sound three times, and the Door Open icon will flash seven times. This pattern will repeat every 2 minutes until all the doors are closed properly. The feature then resets and will reactivate when either door is left open again for 5minutes.

NOTES:

■ To mute the audible alarm while keeping the doors open, such

as while cleaning the inside of the refrigerator, press any button on the control panel. The alarm sound will be temporarily turned off, but the Door Open icon will still be displayed on the dispenser control panel.

■ Both doors must be fully closed to turn off the Door Open

icon.

Fast Cool

The Fast Cool feature assists during times of high refrigerator use, full grocery loads or temporarily warm room temperatures.

■ Press FAST COOL to set the freezer and refrigerator to the

coldest temperature settings. Press FAST COOL again to return to the selected temperature set point.

NOTES:

■ The Fast Cool icon will be illuminated while the refrigerator

is in Fast Cool mode.

■ The Fast Cool feature will turn off automatically after

24 hours.

REFRIGERATOR

FEATURES

NOTE: Your model may have some or all of these features.

Refrigerator Shelves

The shelves in your refrigerator are adjustable to match your individual storage needs.

Glass Shelves

To remove a shelf:

1. Remove items from the shelf.

2. Slide the shelf straight out to the stop.

3. Depending on your model, lift the back or front of the shelf

past the stop. Pull the shelf out the rest of the way.

To replace a shelf:

1. Slide the back of the shelf into the track in the wall of the

cabinet.

2. Guide the front of the shelf into the shelf track. Be sure to slide

the shelf in all the way.

Fold Away Shelf (on some models)

To retract the fold away shelf:

■ Retract the fold away section of the shelf by holding the front

of the shelf with one hand and lifting up on the center front of the shelf. Then push back and down on the shelf until it slides beneath the back section of the shelf.

To replace the fold away shelf:

■ Replace the fold away section of the shelf by holding the front

of the shelf with one hand and pulling the center of the shelf until the fold away section is returned to its full shelf position.

Pantry Drawer Control

The amount of air flowing through the pantry drawer affects the temperature inside the drawer.

The airflow control is located on the left side of the pantry drawer.

To adjust the airflow:

■ Colder - Slide the control forward, toward the front of the

pantry drawer. The airflow is open.

■ Cold - Slide the control all the way toward the rear of the

pantry drawer. The airflow is closed, as shown.

Crisper

Pantry Drawer

To remove and replace the pantry drawer:

1. Slide pantry drawer out to the stop.

2. Lift front of pantry drawer with one hand while supporting

bottom of drawer with other hand. Slide drawer out the rest of the way.

3. Replace the drawer by sliding it back in fully past the drawer

stop.

Pantry Drawer Cover

To remove and replace the pantry drawer cover:

1. Remove the pantry drawer.

2. From underneath, push up on the glass cover and pull it out.

3. Replace the pantry drawer cover by lowering it into place.

4. Replace the pantry drawer.

Crisper Drawers

To remove and replace the crisper drawer:

1. Slide the crisper drawer straight out to the stop. Lift the front

and slide the drawer out the rest of the way.

2. Replace the drawer by sliding the drawer in fully past the stop.

Crisper Cover

To remove and replace the glass crisper cover:

1. Pull the glass straight out.

2. Replace the glass by pushing it straight in.

Crisper Humidity Control (on some models)

You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH.

LOW (open) lets moist air out of the crisper for best storage of fruits and vegetables with skins.

■ Fruit: Wash, let dry and store in refrigerator in plastic bag or

crisper. Do not wash or hull berries until they are ready to use. Sort and keep berries in original container in crisper, or store in a loosely closed paper bag on a refrigerator shelf.

■ Vegetables with skins: Place in plastic bag or plastic container

and store in crisper.

HIGH (closed) keeps moist air in the crisper for best storage of fresh, leafy vegetables.

■ Leafy vegetables: Wash in cold water, drain and trim or tear off

bruised and discolored areas. Place in plastic bag or plastic container and store in crisper.

DOOR FEATURES

NOTE: Your model may have some or all of these features.

Condiment Bins

To remove and replace the condiment bins:

1. Tilt the bin by grabbing it and pulling outward.

2. Remove the bin by grabbing it and lifting it upward off the

glides.

3. Replace the bin by sliding it back onto the glides and then

push it closed.

Fresh Bin

(on some models)

To remove and replace the fresh bin:

1. Open the bin by grabbing the top center lip of the bin and

tilting the bin outward.

2. Remove the bin by grabbing both sides of the bin and lifting the bin upward off the glides.

3. Replace the bin by sliding it back into its tilted position on the glides and then push it closed.

Half-Height Bin

(on some models)

To remove and replace the half-height bin:

1. Tilt the bin by grabbing it and pulling outward.

2. Remove the bin by grabbing it and lifting it upward off the

glides.

3. Replace the bin by sliding it back onto the glides and then push it closed.

REFRIGERATOR CARE

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

WARNING

Electrical Shock Hazard Disconnect power before cleaning. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

Cleaning

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

IMPORTANT:

■ Because air circulates between both sections, any odors

formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

■ For stainless steel models, stainless steel is corrosion-

resistant and not corrosion-proof. To help avoid corrosion of your stainless steel, keep your surfaces clean by using the following cleaning instructions.

To Clean Your Refrigerator:

NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.

NOTE: When cleaning stainless steel, always wipe in the direction of the grain to avoid cross-grain scratching.

4. There is no need for routine condenser cleaning in normal

home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.

If you need to clean the condenser:

■ Remove the base grille.

■ Use a vacuum cleaner with a soft brush to clean the grille,

the open areas behind the grille and the front surface area of the condenser.

■ Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

3. Clean the exterior surfaces. Painted metal: Wash painted metal exteriors with a clean,

soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.

Stainless steel: Wash stainless steel surfaces with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.

Changing the Light Bulbs

IMPORTANT:

■ Not all appliance bulbs will fit your refrigerator. Be sure to

replace the bulb with an appliance bulb of the same size, shape and wattage.

■ To ensure optimum refrigerator performance, replace light

bulbs as soon as they burn out.

Refrigerator Compartment Light

The lighting located at the top of the refrigerator compartment never needs to be replaced. If the lights do not illuminate when the door is opened, call for assistance or service. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

Freezer Compartment Light (on some models)

1. Unplug the refrigerator or disconnect power.

2. Remove the light shield (on some models).

■ Top of the freezer compartment - Slide the light shield

toward the back of the compartment to release it from the light assembly.

3. Replace the burned-out bulb with an appliance bulb(s) no

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

greater than 25 watts.

TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

Operation

4. Replace the light shield.

5. Plug in refrigerator or reconnect power.

PROBLEM POSSIBLE CAUSES SOLUTIONS The refrigerator will not

operate

The motor seems to run too much

Check electrical supply Plug the power cord into a grounded 3 prong outlet.

Check controls Make sure cooling is turned on. See “Using the Controls.” New installation Allow 24 hours following installation for the refrigerator to cool

High efficiency compressor and fans This is normal. Larger, more efficient refrigerators run longer. The room or outdoor temperature is

hot

A large amount of warm food has been recently added

The door(s) are opened too frequently or for too long

The refrigerator door or freezer drawer is ajar

The refrigerator control is set too cold Adjust the refrigerator control to a less cold setting until the

Do not use an extension cord. Make sure there is power to the outlet. Plug in a lamp to see if

the outlet is working. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician.

completely. NOTE: Adjusting the temperature controls to the coldest

setting will not cool either compartment quicker.

It is normal for the refrigerator to work longer under these conditions. For optimum performance, place the refrigerator in an indoor, temperature controlled environment. See “Location Requirements.”

Warm food will cause the refrigerator to run longer until the air cools to the desired temperature.

Warm air entering the refrigerator causes it to run more. Open the door less often.

Make sure the refrigerator is level. See “Door Closing and Door Alignment.” Keep food and containers from blocking the door.

refrigerator temperature is as desired. See “Using the Controls.”

PROBLEM POSSIBLE CAUSES SOLUTIONS

The door or drawer gasket is dirty, worn or cracked

The lights do not work A light bulb is loose in the socket or

burned out

Clean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures.

Tighten or replace the light bulb. See “Changing the Light Bulbs.”

Noise

PROBLEM POSSIBLE CAUSES SOLUTIONS The refrigerator seems

noisy

Below are listed some normal sounds with explanations.

Sound of the compressor running longer than expected

The compressor in your new refrigerator regulates temperature more efficiently while using less energy, and operates quietly. Due to the reduction in operating noise you may notice more intermittent noises.

High efficiency compressor and fans This is normal. Larger, more efficient

refrigerators run longer.

Pulsating/Whirring Fans/compressor adjusting to optimize performance during

normal compressor operation

Popping Contraction/expansion of inside walls, especially during initial

cool-down Hissing/Dripping Flow of refrigerant, or flow of oil in the compressor This is normal. Vibration The refrigerator may not be steady Adjust the leveling screws and lower

Rattling/Banging Movement of the water lines against the refrigerator cabinet,

or of items placed on top of the refrigerator cabinet

Sizzling Water dripping on the heater during defrost cycle This is normal. Water running/Gurgling May be heard when ice melts during the defrost cycle and

water runs into the drain pan Buzzing Heard when the water valve opens to fill the ice maker This is normal. Creaking/Cracking May be heard as ice is being ejected from the ice maker mold This is normal. Ker-plunk May be heard when the ice falls into the ice storage bin This is normal.

This is normal.

the leveling foot firmly against the floor. See “Door Closing and Door Alignment.”

Move excess water line away from the refrigerator cabinet or fasten excess tubing to the cabinet. See “Connecting the Water,” or remove items from the top of the refrigerator.

This is normal.

Temperature and Moisture

PROBLEM POSSIBLE CAUSES SOLUTIONS Temperature is too warm The refrigerator has just been installed Allow 24 hours following installation for the refrigerator to cool

Cooling is turned off Turn cooling on. See “Using the Controls.”

The controls are not set correctly for

the surrounding conditions

The door(s) are opened often or not

closed completely

A large load of food was recently

added

completely.

Adjust the controls a setting colder. Check the temperature in 24 hours. See “Using the Control(s).”

Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.

Allow several hours for refrigerator to return to normal temperature.

PROBLEM POSSIBLE CAUSES SOLUTIONS Temperature is too cold in

the refrigerator/crisper

The refrigerator air vent(s) are blocked If the air vent located in the top, left, rear corner of the

The controls are not set correctly for

the surrounding conditions

refrigerator compartment is blocked by items placed directly in front of it, the refrigerator will get too cold. Move items away from the air vent.

Adjust the controls a setting warmer. Check the temperature in 24 hours. See “Using the Control(s).”

Temperature is too cold in the pantry drawers (on some models)

There is interior moisture buildup

NOTE: Some moisture

buildup is normal.

There is frost/ice buildup in the freezer compartment

The ice storage bin is not in the correct

position (on some models)

The control is not set correctly for the

items stored in drawer

The room is humid A humid environment contributes to moisture buildup.

The door(s) are opened often or not

closed completely

The door is blocked open Move food packages away from door.

A bin or shelf is in the way Push bin or shelf back into the correct position.

Storing liquid in open containers This adds humidity to the refrigerator interior. Keep all

The doors are opened often or left

open

Poor door seal Ensure door seals are making full contact with the refrigerator

Temperature controls are not set

correctly

Make sure the ice storage bin is positioned so that it is not blocking airflow.

Adjust the control setting. See “Refrigerator Features.”

Allows humid air to enter the refrigerator. Minimize door openings and close doors completely.

containers tightly covered. Minimize door openings and keep doors fully closed.

cabinet to allow for an adequate seal. See “Using the Controls” for recommended temperature

settings.

Ice and Water

PROBLEM POSSIBLE CAUSES SOLUTIONS The ice maker is not

producing ice or is not producing enough ice (on some models)

The refrigerator is not connected to a

water supply or the water supply

shutoff valve is not turned on

There is a kink in the water source line A kink in the line can reduce water flow. Straighten the water

The ice maker is not turned on Make sure the ice maker is on.

The refrigerator has just been installed Wait 24 hours after ice maker installation for ice production to

The refrigerator door is not closed

completely

A large amount of ice was recently

removed

An ice cube is jammed in the ice maker

ejector arm

A reverse osmosis water filtration

system is connected to your cold

water supply

Connect refrigerator to water supply and turn water shutoff valve fully open.

source line.

begin. Wait 3 days for full ice production. Close the door firmly. If it does not close completely, see “The

doors will not close completely.” Allow 24 hours for ice maker to produce more ice.

Remove ice from the ejector arm with a plastic utensil. NOTE: On some models, press the lever which opens the ice

maker door to access the ejector arm. This can decrease water pressure. See “Water Supply

Requirements.”

PROBLEM POSSIBLE CAUSES SOLUTIONS

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

The ice cubes are hollow or small (on some models)

NOTE: This is an indication of

low water pressure.

The water shutoff valve is not fully open

There is a kink in the water source line A kink in the line can reduce water flow. Straighten the water

A reverse osmosis water filtration system is connected to your cold water supply

Questions remain regarding water pressure

Turn the water shutoff valve fully open.

source line. This can decrease water pressure. See “Water Supply

Requirements.”

Call a licensed, qualified plumber.

Off-taste, odor or gray color in the ice (on some models)

Water is leaking from the back of the refrigerator

Recently installed or replaced plumbing connections (new plumbing connections can cause discolored or off-flavored ice and water.)

The ice has been stored too long Discard ice. Wash ice storage bin. Allow 24 hours for ice

Odor from stored food has transferred to the ice

There are minerals (such as sulfur) in the water

The water line connections were not fully tightened

Recently removed the doors and did not fully tighten water line connection

Discard the ice and wash the ice storage bin. Allow 24 hours for the ice maker to make new ice, and discard the first 3 batches of ice produced.

maker to make new ice. Use airtight, moisture proof packaging to store food.

A water filter may need to be installed to remove the minerals.

See “Connecting the Water.”

See “Remove and Replace Refrigerator Doors and Freezer Drawer Front.”

Doors

PROBLEM POSSIBLE CAUSES SOLUTIONS The door(s) or drawer will

not close completely

The doors are difficult to open

The doors appear to be uneven

The doors do not open or close as expected

The door or drawer is blocked open Move food packages away from door(s). Remove ice or other

A bin or shelf is in the way Push bin or shelf back into the correct position. Recently installed Remove all packaging materials. The door gaskets are dirty or sticky. Clean gaskets and contact surfaces with mild soap and warm

The doors need to be aligned or the refrigerator needs to be leveled

The refrigerator tilt needs to be adjusted

items which have fallen onto the floor of the freezer compartment.

water. Rinse and dry with soft cloth. See “Door Closing and Door Alignment.”

Adjust the refrigerator tilt. See “Door Closing and Door Alignment.”

WHIRLPOOL CORPORATION MAJOR APPLIANCE

WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Whirlpool designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is

used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.

2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or

repair house fuses, or to correct house wiring or plumbing.

3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty

coverage.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in

accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.

5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage

results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.

6. Any food or medicine loss due to refrigerator or freezer product failures.

7. Pickup and delivery. This major appliance is intended to be repaired in your home.

8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an

authorized Whirlpool servicer is not available.

10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance

with Whirlpool's published installation instructions.

11. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or

cannot be easily determined.

12. Discoloration, rust, or oxidation of stainless steel surfaces. The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies. 7/12

For additional product information, in the U.S.A., visit www.whirlpool.com. In Canada, visit www.whirlpool.ca.

If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may contact Whirlpool at the number below.

Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of the refrigerator compartment.

For assistance or service in the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777. If you need further assistance, you can write to Whirlpool with any questions or concerns at the address below: In the U.S.A.:

Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road

Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. Please keep all provided instructions and your model number information for future reference.

In Canada:

Whirlpool Brand Home Appliances Customer eXperience Centre 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7

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