Whirlpool W10338690B SP, W10338689B User Manual

TOP-LOADING

GUIDE D’UTILISATION

HIGH EFFICIENCY

LOW-WATER WASHER

USE AND CARE GUIDE

ET D’ENTRETIEN DE

LA LAVEUSE HAUTE

EFFICACITÉ À FAIBLE

CONSOMMATION D’EAU

AVEC CHARGEMENT PAR

LE DESSUS

Para una version de estas instrucciones en español, visite www.Whirlpool.com

Table of Contents Table des matiéres

WASHER SAFETY .........................................................2

WHAT’S NEW UNDER THE LID? .................................3

CONTROL PANEL AND FEATURES ............................4

CYCLE GUIDE ............................................................... 5

USING YOUR WASHER ................................................6

WASHER MAINTENANCE .................................................9

TROUBLESHOOTING ...................................................... 11

WARRANTY........................................................................ 16

ASSISTANCE OR SERVICE ........................... Back Cover

SÉCURITÉ DE LA LAVEUSE ......................................17

QUOI DE NEUF SOUS LE COUVERCLE? ................18

TABLEAU DE COMMANDE

ET CARACTÉRISTIQUES ..........................................19

GUIDE DES PROGRAMMES ...................................... 21

UTILISATION DE LA LAVEUSE ..................................23

ENTRETIEN DE LA LAVEUSE ........................................ 26

DÉPANNAGE ...................................................................... 29

GARANTIE .......................................................................... 35

ASSISTANCE OU SERVICE .............. Couverture arrière

W10338689B W10338690B - SP

Designed to use only HE High Efciency detergents. Conçue pour l’utilisation d’un détergent haute efcacité seulement.

WASHER SAFETY

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

Washplate

Traditional agitator-style

washer

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

Washer with low-water

washplate wash system

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will nd a step-by-step description in the “Cycle Status Lights” section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible.

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not indicate that more garments should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Use only High Efciency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES

WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles.

CYCLE OPTIONS

When you select a cycle, its default settings will light up. Not all cycles and options are available on all models.

TEMP

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

•Warmandhotwatermaybecoolerthanwhatyour

previous washer provided.

•EveninaCoolwaterwash,somewarmwatermay

be added to the washer to maintain a minimum temperature.

SOIL LEVEL

For most loads, use the Soil Level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, press Soil Level to select more wash time, if needed. For lightly soiled and delicate fabrics, press Soil Level to select less wash time, if needed. Lighter Soil Level setting will help reduce tangling and wrinkling.

SPIN SPEED

This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be changed. Not all spin speeds are available with all cycles.

•Fasterspinspeedsmeanshorterdrytimes,butmay

increase wrinkling in your load.

•Slowerspinspeedsmeanlesswrinkling,butwillleave

your load more damp.

You may also add or remove options for each cycle. Not all options can be used with all cycles, and some are preset to work with certain cycles.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

NOTE: Press and hold EXTRA RINSE button for 6 seconds to turn the button sounds on or off.

FABRIC SOFTENER

This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

NOTE: Press and hold FABRIC SOFTENER button for 6 seconds to turn the cycle signal on or off.

CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

Once the lid has locked the second time, the washer

WASH

RINSE

You will hear sounds similar to the wash cycle as the

SENSING

When the START/Pause/Unlock button is pressed, the washer will rst perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, then lid will unlock briey before locking again.

will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the Sensing light is on, the washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briey, pause to allow water to soak into the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water owing through the dispenser, adding detergent to the load.

NOTE: Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted. The Sensing light may also come on during the Wash portion of the cycle. This is normal.

You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent, as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

washer rinses and moves the load. You may hear the motor turning on briey (short hum) to move the basket while lling. Fabric softener will be added if the Fabric Softener option was selected. Some cycles use spray rinsing.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on.

Remove the load promptly for best results.

LID LOCK

To allow for proper load sensing, the lid will lock and the Lid Lock light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, press START/Pause/ Unlock. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause/Unlock again to resume the cycle.

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models.

Items to

wash:

Machine-wash silks, hand-wash fabrics

Small loads, cottons, polyester, perm press

Cottons, linens, and mixed garment loads

No-iron fabrics, cottons, perm press, linens, synthetics

Large items such as sleeping bags, small comforters, sheets, jackets

Sturdy fabrics, colorfast items, towels, jeans

Swimsuits and items requiring rinsing without detergent

Hand-washed items or dripping wet items

Heavily soiled fabrics

No clothes in washer

*All rinses are cold.

Cycle:

Wash

Temp*:

Delicate

Quick Wash

Normal

Eco

Normal

Casual

Bulky Items

Heavy

Duty

Rinse &

Spin

Drain &

Spin

Soak Use this cycle to soak small spots of set in

Clean

Washer

with

affresh

Hot

Warm

Cool

Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool

Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Cold

Hot

Warm

Cool

Cold

Hot

Spin

Speed:

High

Low

No Spin

High

Low

No Spin

High

No Spin

High

Low

No Spin

High

Low

No Spin

High

Low

No Spin

High

Low

No Spin

High

Low

No Spin

High

Soil

Level:

Extra Heavy

Heavy

Medium

Light

Extra Heavy

Heavy

Medium

Light

Extra Heavy

Heavy

Medium

Light

Extra Heavy

Heavy

Medium

Light

Extra Heavy

Heavy

Medium

Light

Extra Heavy

Heavy

Medium

Light

Extra Heavy

Heavy

Medium

Light

Extra Heavy

Heavy

Medium

Light

Extra Heavy

Available

Options:

Extra Rinse

Cycle Details:

Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle uses a higher, preset water level.

Use this cycle to wash small, lightly soiled loads of 2-3 items that are needed in a hurry. This cycle features a spray rinse.

Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse.

The Eco Normal cycle allows you to increase your energy savings compared to the Normal cycle. When this cycle is used, the wash cycle will use cooler wash water temperatures than the Normal cycle. This cycle features a spray rinse.

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends.

Use this cycle to wash large items such as jackets and small comforters. The washer will ll with enough water to wet down the load before the wash portion of the cycle begins. Do not tightly pack basket.

Use this cycle for heavily soiled or sturdy items. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.

Combines a rinse and spin for loads requiring an additional rinse cycle or to complete a load after power interruption. This cycle uses a higher, preset water level. Also use for loads that require rinsing only.

This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after cancelling a cycle or completing a cycle after a power failure.

stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete.

Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® washer cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with affresh® cycle. Use this cycle with an empty wash tub.

USING YOUR WASHER

1. Sort and prepare your laundry

• Emptypockets.Loosechange,buttons,oranysmall

object can pass under the washplate and become trapped, causing unexpected sounds.

•Sortitemsbyrecommendedcycle,watertemperature, and colorfastness.

• Separateheavilysoileditemsfromlightlysoiled.

• Separatedelicateitemsfromsturdyfabrics.

• Donotdrygarmentsifstainsremainafterwashing,because

heat can set stains into fabric.

• Treatstainspromptly.

• Closezippers,fastenhooks,tiestringsandsashes,and

remove non-washable trim and ornaments.

• Mendripsandtearstoavoidfurtherdamagetoitems during washing.

2. Add single-dose laundry packet,

Oxi, color-safe bleach, or fabric softener crystals (if desired)

Single-dose laundry packet, color-safe bleach, Oxi-type boosters, or fabric softener crystals can be added to basket prior to adding laundry.

NOTE: Do not add clothes to washer basket prior to adding laundry products. Always follow manufacturer’s instructions.

Helpful Tips:

• Whenwashingwater-prooforwater-resistantitems,load

evenly. See “Cycle Guide” for tips and more information on using the Bulky Items cycle.

• Usemeshgarmentbagstohelpavoidtanglingwhen

washing delicate or small items.

• Turnknitsinsideouttoavoidpilling.Separatelint-takers

from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Liquid

Chlorine Bleach

3. Load laundry into washer

5. Add liquid chlorine bleach

to dispenser, if desired

Liquid Chlorine

Bleach

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible. Try mixing different sized garments to reduce tangling.

IMPORTANT: Garments need to move freely for best cleaning and to reduce wrinkling and tangling.

Using Laundry Product Dispensers

NOTE: Do not add single-dose laundry packets, color-safe bleach, Oxi-type boosters, or fabric softener crystals to dispensers. They will not dispense correctly.

4. Add HE detergent to dispenser

Detergent tray

Add a measured amount of HE detergent into detergent tray. This tray holds 3 oz. (89 mL). Do not overll tray – adding too much detergent may cause detergent to be dispensed into the washer too early.

IMPORTANT: Use only High Efciency detergents. The package will be marked “HE” or “High Efciency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

HELPFUL TIP: See “Washer Maintenance” for information on recommended method of cleaning washer dispenser trays.

Do not overll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

6. Add fabric softener to dispenser,

if desired

Fabric softener tray

Pour a measured amount of liquid fabric softener into tray, always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Close dispenser drawer, then select Fabric Softener option.

IMPORTANT: Fabric Softener option must be selected to ensure proper distribution at correct time in cycle. Do not overll or dilute. Overlling dispenser will cause fabric softener to immediately dispense into washer.

If Extra Rinse option is selected, fabric softener will be dispensed into the last rinse.

It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

7. Press POWER to turn on washer

Make sure the dispenser drawer is closed completely, then press POWER to turn on the washer.

8. Select cycle

10. Select cycle options

Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Extra Rinse. These can be turned off, if desired.

NOTE: Not all options are available with all cycles.

Turn cycle knob to choose your wash cycle. For more information, see “Control Panel.”

9. Select cycle settings

Once you select a cycle, the default settings for that cycle will be lit. Press the cycle settings buttons to change the Temperature, Soil Level, and Spin Speed, if desired.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp

Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Warm Some cold water will be added, so this will be cooler than what your previous washer provided.

Cool - brights/darks Warm water is added to assist in soil removal and to help dissolve detergents.

Suggested Fabrics

Whites and pastels Durable garments Heavy soils

Bright colors Moderate to light soils

Colors that bleed or fade

Light soils

11. Press START/Pause/Unlock

to begin wash cycle

Press the START/Pause/Unlock button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed.When the cycle has nished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments: Press START/Pause/Unlock; the lid will unlock once

the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close the lid and press START/Pause/Unlock again to restart the cycle.

If lid is left open for more than 10 minutes, water will pump out.

Delay in water ll

Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to lling. This is normal operation.

Cold Warm water may be added to assist in soil removal and to help dissolve detergents.

Dark colors that bleed or fade

Light soils

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the “Installation Instructions” for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of odorcausing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1. affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items. b. Place an affresh® Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh® Washer Cleaner tablet

in the detergent dispenser.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer lid. f. Select the CLEAN WASHER cycle. g. Press the START/Pause/Unlock button to begin the

cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, press POWER. (For models with no Power/Cancel button, press and hold START/Pause/ Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

WASHER CARE (cont.)

2. Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical

to the washer when following this procedure.

e. Select the CLEAN WASHER cycle. f. Press the START/Pause/Unlock button to begin the

cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

Description of Clean Washer Cycle Operation:

1. This cycle will ll to a water level higher than in normal

wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and spinning

to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

CLEANING YOUR DISPENSER TRAY

TRANSPORTING YOUR WASHER

You may nd laundry product residue in your dispenser trays. To remove residue, follow this recommended cleaning procedure:

1. Pull tray out until you feel resistance.

2. Lift up slightly, and then continue pulling out.

3. Wash in warm, soapy water, using a mild detergent.

4. Rinse with warm water.

5. Air dry, or dry with a towel, then place back into slot.

IMPORTANT: Dispenser trays are dishwasher safe.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ooding due

to water pressure surge.

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

WINTER STORAGE CARE directions before moving.

3. Disconnect drain from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet

hoses. Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through BULKY ITEMS cycle to clean

washer and remove antifreeze, if used. Use only HE High Efciency detergent. Use half the manufacturer’s recommended amount for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Vibration or Off-Balance

Check the following for proper installation or see “Using Your Washer” section.

Noises - For normal operating sounds, go to www.whirlpool.com/product_help

Clicking or metallic noises

Possible Causes

Feet may not be in contact with the oor and locked.

Washer may not be level.

Load could be unbalanced.

Objects caught in washer drain system.

Front and rear feet must be in rm contact with oor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.

Check oor for exing or sagging. If ooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.

See “Level the Washer” in the “Installation Instructions”.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate. Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Use Bulky Item cycle for oversized, non-absorbent items such as

jackets and small comforters. See “Cycle Guide” and “Using Your Washer” in this “Use and

Care Guide”.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.

Solution

Gurgling or humming

Humming

Water Leaks

Check the following for proper installation:

Washer not performing as expected

Not enough water in washer

Washer may be draining water.

The sensing light is on.

Washer not level. Fill hoses not attached tightly.

Fill hose washers Drain hose connection

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded properly.

Load not completely covered in water.

It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as nal amounts of water are removed during the spin/drain cycles.

You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins will take several minutes before water is added to the washer.

Water may splash off basket if washer is not level.

Tighten ll-hose connection.

Make sure all four ll hose at washers are properly seated.

Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.

Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.

This is normal operation for an HE low-water washer. The load will not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. See “What’s New under the Lid.”

IMPORTANT: Do not add more water to washer. Adding water lifts the garments off the washplate, resulting in less effective cleaning.

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