Whirlpool W10315410A User Manual

REFRIGERATOR USER INSTRUCTIONS

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.

You will need your model and serial number, located on the inside wall of the refrigerator compartment.

Table of Contents / Índice / Table des matières

REFRIGERATOR SAFETY ................................1

INSTALLATION INSTRUCTIONS.....................2

REFRIGERATOR USE.......................................7

REFRIGERATOR CARE ....................................8

TROUBLESHOOTING .......................................9

WARRANTY .....................................................11

SEGURIDAD DEL REFRIGERADOR..............12

INSTRUCCIONES DE INSTALACIÓN............13

USO DE SU REFRIGERADOR........................19

CUIDADO DE SU REFRIGERADOR ..............20

SOLUCIÓN DE PROBLEMAS ........................21

GARANTÍA .......................................................23

REFRIGERATOR SAFETY

SÉCURITÉ DU RÉFRIGÉRATEUR .................24

INSTRUCTIONS D'INSTALLATION ...............25

UTILISATION DU RÉFRIGÉRATEUR.............31

ENTRETIEN DU RÉFRIGÉRATEUR...............32

DÉPANNAGE ...................................................33

GARANTIE .......................................................35

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

follow instructions.

can be killed or seriously injured if you don't

You instructions.

W10315410A

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of fire, electric shock, or injury to persons when using the refrigerator, follow basic precautions,

WARNING:

including the following:

■

Plug into a grounded 3 prong outlet.

■

Do not remove ground prong.

■

Do not use an adapter.

■

Do not use an extension cord.

■

Disconnect power before servicing.

■

Replace all parts and panels before operating.

■

Remove doors from your old refrigerator.

Use nonflammable cleaner.

■

Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■

Use two or more people to move and install refrigerator.

■

Disconnect power before installing ice maker (on ice maker

kit ready models only).

SAVE THESE INSTRUCTIONS

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.

Remove the Packaging

Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

IMPORTANT: Do not remove the white foam air return insert from behind the control panel on the ceiling of the refrigerator. If the insert is removed, ice may migrate down from the freezer and cause icicles to form.

Clean Before Using

After you remove all of the package materials, clean the inside of your refrigerator before using it. See the cleaning instructions in “Refrigerator Care.”

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Location Requirements

Electrical Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

To ensure proper ventilation for your refrigerator, allow for ½" (1.25 cm) of space on each side and at the top. Allow for 1" (2.54 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on the hinge side (some models require more) to allow the door to swing open.

NOTE: It is recommended that you do not install the refrigerator near an oven, radiator, or other heat source. Do not install the refrigerator in a location where the temperature will fall below 55°F (13°C).

2" (1.25 cm)

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 Volt, 60 Hz., AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See “Using the Control(s).”

2" (5.08 cm)

Water Supply Requirements

Read all directions before you begin.

IMPORTANT:

■ If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF.

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing

only in areas where the household temperatures will remain above freezing.

TOOLS NEEDED: Flat-blade screwdriver, ⁷⁄₁₆" and ¹⁄₂" open-end wrenches or 2 adjustable wrenches, ¹⁄₄" nut driver and drill bit, cordless drill. Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed.

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve which reduces water flow and clogs more easily.

Water Pressure

A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.

Reverse Osmosis Water Supply

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the ice maker is still not operating properly:

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

If you have questions about your water pressure, call a licensed, qualified plumber.

Connect the Water Supply

(on some models)

Read all directions before you begin. IMPORTANT: If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF.

Connect to Water Line

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Locate a ¹⁄₂" to 1¹⁄₄" (1.27 cm to 3.18 cm) vertical cold water

pipe near the refrigerator.

IMPORTANT:

■ Make sure it is a cold water pipe.

■ Horizontal pipe will work, but drill on the top side of the

pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you will need. Measure

from the connection on lower left rear of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.

5. Using a cordless drill, drill a ¹⁄₄" hole in the cold water pipe you

have selected.

8. Place the free end of the tubing in a container or sink, and turn

ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Connect to Refrigerator

NOTE: On kit models, assemble water valve to refrigerator

according to kit instructions.

Style 1

1. Unplug refrigerator or disconnect power.

2. Attach the copper tube to the valve inlet using a compression

nut and sleeve as shown. Tighten the compression nut. Do not overtighten.

3. Use the tube clamp on the back of the refrigerator to secure

the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

A B

D E

A. Tube clamp B. Tube clamp screw C. Copper tubing

D. Compression nut

E. Valve inlet

6. The ice maker is equipped with a built-in water strainer. If your

water conditions require a second water strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Style 2

1. Unplug refrigerator or disconnect power.

2. Disconnect the tube clamp on the back of the product and

insert the copper tubing through the clamp as shown.

3. Attach the copper tube to the valve inlet using a compression

nut and sleeve as shown.

4. Tighten the compression nut. Do not overtighten. Reattach the

tube clamp and tube to the back of the cabinet.

DEF

A. Cold water pipe B. Pipe clamp C. Copper tubing D. Compression nut

E. Compression sleeve F. Sh u to f f v a lv e

G. Packing nut

6. Fasten the shutoff valve to the cold water pipe with the pipe

clamp. Be sure the outlet end is solidly in the ¹⁄₄" drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so washer makes a watertight seal. Do not overtighten.

7. Slip the compression sleeve and compression nut on the

copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

A. Tube clamp B. Copper tubing

C. Compression nut

5. Turn shutoff valve ON. Check for leaks. Tighten any

connections (including connections at the valve) or nuts that leak.

6. The ice maker is equipped with a built-in water strainer. If your

water conditions require a second water strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Complete the Installation

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

1. Plug into a grounded 3 prong outlet. NOTE: Allow 24 hours to produce the first batch of ice. Discard

the first three batches of ice produced. Allow 3 days to completely fill ice container.

Refrigerator Doors

TOOLS NEEDED: ⁵⁄₁₆" hex-head socket wrench, #2 Phillips screwdriver, flat-blade screwdriver, ⁵⁄₁₆" open-end wrench, flat 2" putty knife.

IMPORTANT:

■ Before you begin, turn the refrigerator control OFF. Unplug

refrigerator or disconnect power.

■ Remove food and adjustable door or utility bins from doors.

■ If you are only removing and replacing the doors, see the

“Remove Doors and Hinges” and “Replace Doors and Hinges” sections.

Reverse Doors (optional)

IMPORTANT: If you want to reverse your doors so that they open

in the opposite direction, follow these steps. If you are not reversing the doors, see “Replace Doors and Hinges.”

Graphics follow these instructions.

Door Hinge

Hole Plug

Cabinet

1. Remove ⁵⁄₁₆" hex-head hinge screws from handle side and

move them to opposite side. See Graphic 1-1.

2. Remove cabinet hinge hole plugs from the cabinet top and

move them to opposite side hinge holes as shown. See Graphic 1-2.

Doors

1. Remove door hinge hole plug from top of freezer door. Move

to opposite side as shown. See Graphic 2.

2. Remove door stop from both the freezer and refrigerator

doors and move to the other side. See Graphic 3.

Replace Doors and Hinges

NOTE: Graphic may be reversed if door swing is reversed.

1. Replace the parts for the bottom hinge as shown. Tighten

screws. Replace the refrigerator door. NOTE: Provide additional support for the doors while the

hinges are being moved. Do not depend on the door magnets to hold the doors in place while you are working.

2. Assemble the parts for the center hinge as shown and tighten

all screws. See Center Hinge graphic. Replace the freezer door.

3. Assemble the parts for the top hinge as shown. See Top Hinge

graphic. Do not tighten screws completely.

4. Line up the doors so that the bottom of the freezer door aligns

evenly with the top of the refrigerator door. Tighten all screws.

Final Steps

1. Check all holes to make sure that hole plugs and screws are in

place. Reinstall top hinge cover. See Top Hinge graphic.

Cabinet Hing

Hole Plug

Remove Doors and Hinges

⁵⁄₁₆" Hex-Head Hinge Screw

1. Unplug refrigerator or disconnect power.

2. Close the refrigerator door and keep both doors closed until

you are ready to lift them free from the cabinet. NOTE: Provide additional support for the doors while the

hinges are being moved. Do not depend on the door magnets to hold the doors in place while you are working.

3. Remove the parts for the top hinge as shown in Top Hinge

graphic. Lift the freezer door free from the cabinet.

4. Remove the parts for the center hinge as shown in the Center

Hinge graphic. Lift the refrigerator door free from the cabinet.

5. Remove the parts for the bottom hinge as shown in the

Bottom Hinge graphic.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

2. Plug into a grounded 3 prong outlet.

3. Reset the controls. See “Using the Control(s).”

4. Return all removable door parts to doors and food to

refrigerator.

Door Removal &

Replacement

Door Swing Reversal (optional)

Top Hinge

C D

A. Top Hinge Cover

/16" Hex-Head Hinge Screws C. Top Hinge D. Spacer

Center Hinge

A B

C D

E F

A. Door Stop B. Door Stop Screw

C. Spacer

D. Center Hinge

E. 5/16" Hex-Head Hinge Screws

F. Spacer

1-1

A. 5/16" Hex-Head Hinge

Screws and Washers

1-2

A. Cabinet Hinge Hole Plugs

A. Door Hinge Hole Plug

Removal of Door Stops

Bottom Hinge

A B

C D

E F G

A. Door Stop B. Spacer

C. Door Stop Screw

D. Hinge Support

E. 5/16" Hex-Head Hinge Screws

Spacer

Bottom Hinge

A. Door Stop B. Door Stop Screw

Reinstallation of Door Stops

A. Door Stop B. Door Stop Screw

Door Closing and Alignment

Door Closing

NOTE: There are 4 bolts located in the crisper. These are the

leveling legs. If your refrigerator seems unsteady or you want the doors to close

more easily, adjust the refrigerator’s tilt using these instructions.

1. Screw the legs all the way into the bolt holes in the bottom

corners of the refrigerator.

2. Move the refrigerator into its final location.

3. Lower the legs enough to lift the cabinet off the floor.

4. Adjust the legs to level the refrigerator:

■ Turn the leveling leg to the right to lower that side of the

refrigerator.

■ Turn the leveling leg to the left to raise that side of the

refrigerator.

5. Check with a level.

6. Open and close both doors to make sure they swing properly.

If the doors do not close on their own, you will need to raise the front of the refrigerator so it is slightly higher than the back. To do this, turn the front leveling screws clockwise ¹⁄₂ turn.

IMPORTANT: Be sure to turn both legs an equal amount, or the refrigerator will no longer be level side to side.

7. Open the doors and check that they close automatically.

If not, repeat steps 5 and 6.

8. Using a level, check to see whether the refrigerator is still level

side-to-side. Readjust if necessary.

Door Alignment

If the space between your doors looks uneven, you can adjust it using the instructions below.

1. Pry off the top hinge cover.

2. Loosen the top hinge screws using a ⁵⁄₁₆" socket or wrench.

3. Have someone hold the door in place or put a spacer between

the doors while you tighten the top hinge screws.

4. Replace the top hinge cover.

REFRIGERATOR USE

Using the Control

When you plug in the refrigerator for the first time, set the Temperature Control to MEDIUM. Temperature Control adjustments range from MINIMUM (warmest) to MAXIMUM (coldest).

IMPORTANT:

■ Turning the Temperature Control to OFF stops cooling in the

refrigerator and freezer compartments, but it does not disconnect the refrigerator from the power supply.

■ The Temperature Control regulates the temperature in both

the refrigerator and freezer compartments. Settings to the left of the mid-setting make the temperature less cold. Settings to the right of the mid-setting make the temperature colder.

■ Wait 24 hours before you put food into your refrigerator. If you

add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the Temperature Control to a higher (colder) setting will not cool the compartments any faster.

■ The mid-settings should be correct for normal household

usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

■ If the temperature is too warm or too cold in the refrigerator or

freezer, before adjusting the controls, first make sure the air vents are not blocked.

Adjusting Controls

NOTE: Wait at least 24 hours between adjustments and then

recheck the temperatures.

CONDITION/REASON: ADJUSTMENT:

REFRIGERATOR too warm Temperature Control

one setting higher

FREEZER too warm/too little ice Temperature Control

one setting higher

REFRIGERATOR too cold Temperature Control

one setting lower

FREEZER too cold Temperature Control

one setting lower

Ice Maker

(on some models - Accessory)

Turning the Ice Maker On/Off

NOTE: Do not force the wire shutoff arm up or down.

■ To turn the ice maker on, simply lower the wire shutoff arm.

NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position.

■ To manually turn the ice maker off, lift the wire shutoff arm to

the OFF (arm up) position and listen for the click to make sure the ice maker will not continue to operate.

MAX

NORMAL

Ice Production Rate

■ NORMAL Ice Production: The ice maker should produce

approximately 8 to 12 batches of ice in a 24-hour period. If ice is not being made fast enough, turn the Freezer Control toward a higher (colder) number in half number steps. (For example, if the control is at 3, move it to between 3 and 4.) Wait 24 hours and, if necessary, gradually turn the Freezer Control to the highest setting, waiting 24 hours between each increase.

■ MAXIMUM Ice Production (on some models): The ice maker

should produce approximately 16 to 20 batches of ice in a 24-hour period. If your refrigerator has the maximum ice production feature, push the switch to MAX.

To Clean Your Refrigerator:

NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

3. Wash painted metal exteriors with a clean sponge or soft cloth

and a mild detergent in warm water. Dry thoroughly with a soft cloth.

Remember

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

■ The quality of your ice will be only as good as the quality of the

water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

■ Do not store anything on top of the ice maker or in the ice

storage bin.

REFRIGERATOR CARE

Cleaning

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

WARNING

Broken Glass Hazard Do not hit refrigerator glass doors. Protect glass surface and edges during installation or

removal of doors. Failure to do so can result in serious eye injury or

minor cuts.

4. On some models, wash glass door panels with a clean

sponge or soft cloth and a mild detergent in warm water. NOTE: Do not hit the glass with pots, pans, furniture, toys, or

other objects. Scratching, hitting, jarring or stressing the glass may weaken its structure, causing an increased likelihood of breakage at a later date.

5. Plug in refrigerator or reconnect power.

Changing the Light Bulbs

NOTE: Not all bulbs will fit your refrigerator. Be sure to replace the bulb with an appliance bulb of the same size, shape, and wattage.

1. Unplug refrigerator or disconnect power.

2. Use a flat-blade screwdriver to remove the light shield.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

A. Light shield

3. Remove the light bulb and replace it with a new 25-watt

appliance bulb.

4. Replace the light shield.

5. Plug in refrigerator or reconnect power.

TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

to possibly avoid the cost of a service call.

Refrigerator Operation

The refrigerator will not operate

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

■ Power cord unplugged? Plug into a grounded 3 prong outlet.

■ Is outlet working? Plug in a lamp to see if the outlet is

working.

■ Household fuse blown or circuit breaker tripped? Replace

the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■ Control(s) on? Make sure the refrigerator control is on. See

“Using the Control(s).”

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely. NOTE: Adjusting the temperature control(s) to coldest setting

will not cool the refrigerator more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, the door is opened often, or if the door has been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.

■ Pulsating - fans/compressor adjusting to optimize

performance.

■ Hissing/Rattling - flow of refrigerant, movement of water

lines, or from items placed on top of the refrigerator.

■ Popping - contraction/expansion of inside walls, especially

during initial cool-down.

■ Water running/dripping - may be heard when ice melts

during defrosting and water runs into the drain pan.

The door will not close completely

■ Door blocked open? Move food packages away from door.

■ Bin or shelf in the way? Push bin or shelf back in the correct

position.

■ Crisper cover in the way? Make sure the crisper cover is fully

pushed in, so that the back rests on the supports.

The door is difficult to open

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

■ Gaskets dirty or sticky? Clean gaskets and contact surfaces

with mild soap and warm water. Rinse and dry with soft cloth.

Temperature and Moisture

Temperature is too warm

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely.

■ Door opened often or left open? Allows warm air to enter

refrigerator. Minimize door openings and keep door fully closed.

■ Large load of food added? Allow several hours for

refrigerator to return to normal temperature.

■ Control(s) set correctly for the surrounding conditions?

Adjust the control(s) a setting colder. Check temperature in 24 hours. See “Using the Control(s).”

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

■ Water shutoff valve not fully open? Turn the water shutoff

valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

■ Questions remain regarding water pressure? Call a

licensed, qualified plumber.

Off-taste, odor or gray color in the ice

There is interior moisture buildup

NOTE: Some moisture buildup is normal.

■ Humid room? Contributes to moisture buildup.

■ Door opened often or left open? Allows humid air to enter

refrigerator. Minimize door openings and keep door fully closed.

Ice and Water

The ice maker is not producing ice or not enough ice

■ Refrigerator connected to a water supply and the supply

shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Ice maker turned on? Make sure wire shutoff arm or switch

(depending on model) is in the ON position.

■ New installation? Wait 24 hours after ice maker installation

for ice production to begin. Wait 72 hours for full ice production.

■ Large amount of ice recently removed? Allow 24 hours for

ice maker to produce more ice.

■ Ice cube jammed in the ice maker ejector arm?

Remove ice from the ejector arm with a plastic utensil.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

■ New plumbing connections? New plumbing connections

can cause discolored or off-flavored ice.

■ Ice stored too long? Discard ice. Wash ice bin. Allow

24 hours for ice maker to make new ice.

■ Odor transfer from food? Use airtight, moisture proof

packaging to store food.

■ Are there minerals (such as sulfur) in the water? A water

filter may need to be installed to remove the minerals.

WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased. Service must be provided by a Whirlpool designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in

a manner that is inconsistent to published user or operator instructions and/or installation instructions.

2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair

house fuses, or to correct house wiring or plumbing.

3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance

with electrical or plumbing codes, or use of products not approved by Whirlpool.

5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results

from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.

6. Any food or medicine loss due to refrigerator or freezer product failures.

7. Pickup and delivery. This major appliance is intended to be repaired in your home.

8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an

authorized Whirlpool servicer is not available.

10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with

Whirlpool's published installation instructions.

11. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or cannot be

easily determined.

12. Discoloration, rust, or oxidation of stainless steel surfaces.

LIMITED WARRANTY

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies. 6/08

For additional product information, in the U.S.A., visit www.whirlpool.com In Canada, visit www.whirlpool.ca

If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may contact Whirlpool at the number below.

Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of the refrigerator compartment.

For assistance or service in the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777. If you need further assistance, you can write to Whirlpool with any questions or concerns at the address below:

DISCLAIMER OF IMPLIED WARRANTIES

In the U.S.A.:

Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

In Canada:

Whirlpool Brand Home Appliances Customer eXperience Centre 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence. Please keep these User Instructions and the model number information for future reference.

+ 25 hidden pages

Whirlpool W10315410A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual