WHIRLPOOL®
MAJOR APPLIANCE LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer eXperience Center:
■■ Name, address and telephone number ■■ Model number and serial number
■■ A clear, detailed description of the problem
■■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1.Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit www.whirlpool.com/product_help.
2.All warranty service is provided exclusively by our authorized Whirlpool Service Providers.
In the U.S. and Canada, direct all requests for warranty service to: |
www.whirlpool.com/product_help |
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Whirlpool Customer eXperience Center |
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In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777. |
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If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
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ONE YEAR LIMITED WARRANTY |
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WHAT IS COVERED |
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WHAT IS NOT COVERED |
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For one year from the date |
1. |
Commercial, non-residential, multiple-family use, or use inconsistent with published user, |
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of purchase, when this major |
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operator or installation instructions. |
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appliance is installed, operated |
2. |
In-home instruction on how to use your product. |
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and maintained according to |
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3. |
Service to correct improper product maintenance or installation, installation not in accordance |
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instructions attached to or |
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furnished with the product, |
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with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house |
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Whirlpool Corporation or |
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wiring, fuses or water inlet hoses). |
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Whirlpool Canada LP (hereafter |
4. |
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.). |
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“Whirlpool”) will pay for Factory |
5. |
Defects or damage caused by the use of non-genuine Whirlpool parts or accessories. |
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Specified Replacement Parts and |
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repair labor to correct defects in |
6. |
Conversion of products from natural gas or L.P. gas. |
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materials or workmanship that |
7. |
Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not |
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existed when this major appliance |
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approved by Whirlpool. |
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was purchased, or at its sole |
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8. |
Repairs to parts or systems to correct product damage or defects caused by unauthorized |
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discretion replace the product. In |
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the event of product replacement, |
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service, alteration or modification of the appliance. |
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your appliance will be warranted |
9. |
Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes |
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for the remaining term of the |
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unless such damage results from defects in materials and workmanship and is reported to |
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original unit’s warranty period. |
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Whirlpool within 30 days. |
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YOUR SOLE AND EXCLUSIVE |
10. |
Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments |
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REMEDY UNDER THIS LIMITED |
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including but not limited to high salt concentrations, high moisture or humidity or exposure to |
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WARRANTY SHALL BE PRODUCT |
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chemicals. |
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REPAIR AS PROVIDED HEREIN. |
11. |
Food or medicine loss due to product failure. |
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Service must be provided by a |
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12. |
Pick-up or delivery. This product is intended for in-home repair. |
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Whirlpool designated service |
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company. This limited warranty |
13. |
Travel or transportation expenses for service in remote locations where an authorized Whirlpool |
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is valid only in the United States |
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servicer is not available. |
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or Canada and applies only when |
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14. |
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative |
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the major appliance is used in the |
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country in which it was purchased. |
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panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, |
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This limited warranty is effective |
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removal or replacement of the product. |
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from the date of original consumer |
15. |
Service or parts for appliances with original model/serial numbers removed, altered or not easily |
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purchase. Proof of original |
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determined. |
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purchase date is required to obtain |
The cost of repair or replacement under these excluded circumstances shall be borne by the |
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service under this limited warranty. |
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customer. |
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
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