Because your life is getting busier and more complicated, WHIRLPOOL appliances are easy to use, save
time, and help you manage your home better. To
ensure that you enjoy years of trouble-free operation,
we developed this Use and Care Guide. It is full of
valuable information about how to operate and
maintain your appliance properly and safely. Please
read it carefully.
Also, complete and mail the Product RegistrationCard provided with your appliance. The card helps
us notify you about any new information on
your appliance.
Please record your model’s information.
Whenever you call to request service for your appliance, you need to know your complete model number
and serial number. You can find this information on the
model and serial number label/plate (see the diagram
in the “Parts and Features” section). Also, record the
other information shown in the next column.
Look for these tips!
Look for these Time Smart Tips located
throughout your Use and Care Guide. They
will help you save time and make the most
of your new appliance.
Model Number __________________________________
Serial Number ___________________________________
Purchase Date __________________________________
Dealer Name ____________________________________
Dealer Address __________________________________
Dealer Phone ___________________________________
Keep this book and the sales slip together in a safe place for future reference.
Our Consumer Assistance Center number is toll free.
To find detailed product information, the location of the nearest Whirlpool dealer or authorized servicer, to
purchase an accessory item, or register your appliance on-line, please visit our Web site at
www.WhirlpoolAppliances.com
1-800-253-1301
2
Page 3
RANGE SAFETY
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or
“WARNING.” These words mean:
You will be killed or seriously injured if you don’t
wDANGER
wWARNING
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
follow instructions.
You can be killed or seriously injured if you don’t
follow instructions.
wWARNING
Anti-Tip Bracket
Range Foot
Tip Over Hazard
A child or adult can tip the range and be killed.
Connect anti-tip bracket to rear range foot.
Reconnect the anti-tip bracket, if the range is moved.
See the installation instructions for details.
Failure to follow these instructions can result in death or serious burns
to children and adults.
Making sure the anti-tip bracket is installed:
Slide range forward.
•
Look for the anti-tip bracket securely attached to floor.
•
Slide range back so rear range foot is under anti-tip bracket.
•
continued on next page
3
Page 4
RANGE SAFETY
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical
shock, injury to persons, or damage when using
the range, follow basic precautions, including the
following:
WARNING – TO REDUCE THE RISK OF
•
TIPPING OF THE RANGE, THE RANGE MUST
BE SECURED BY PROPERLY INSTALLED
ANTI-TIP DEVICES. TO CHECK IF THE DEVICES
ARE INSTALLED PROPERLY, SLIDE RANGE
FORWARD, LOOK FOR ANTI-TIP BRACKET
SECURELY ATTACHED TO FLOOR, AND SLIDE
RANGE BACK SO REAR RANGE FOOT IS
UNDER ANTI-TIP BRACKET.
CAUTION – Do not store items of interest to
•
children in cabinets above a range or on the
backguard of a range – children climbing on the
range to reach items could be seriously injured.
Proper Installation – Be sure the range is properly
•
installed and grounded by a qualified technician.
Never Use the Range for Warming or Heating
•
the Room.
Do Not Leave Children Alone – Children should
•
not be left alone or unattended in area where the
range is in use. They should never be allowed to
sit or stand on any part of the range.
Wear Proper Apparel – Loose-fitting or hanging
•
garments should never be worn while using
the range.
User Servicing – Do not repair or replace any part
•
of the range unless specifically recommended in
the manual. All other servicing should be referred
to a qualified technician.
Storage in or on the Range – Flammable
•
materials should not be stored in an oven or
near surface units.
Do Not Use Water on Grease Fires – Smother
•
fire or flame or use dry chemical or foam-type
extinguisher.
Use Only Dry Potholders – Moist or damp
•
potholders on hot surfaces may result in burns
from steam. Do not let potholder touch hot
heating elements. Do not use a towel or other
bulky cloth.
DO NOT TOUCH SURFACE UNITS OR AREAS
•
NEAR UNITS – Surface units may be hot even
though they are dark in color. Areas near surface
units may become hot enough to cause burns.
During and after use, do not touch, or let clothing
or other flammable materials contact surface
units or areas near units until they have had
sufficient time to cool. Among those areas are
the cook-top and surfaces facing the cook-top.
Use Proper Pan Size – The range is equipped
•
with one or more surface units of different size.
Select utensils having flat bottoms large enough
to cover the surface unit heating element. The
use of undersized utensils will expose a portion
of the heating element to direct contact and may
result in ignition of clothing. Proper relationship of
utensil to burner will also improve efficiency.
Never Leave Surface Units Unattended at High
•
Heat Settings – Boilover causes smoking and
greasy spillovers that may ignite.
Make Sure Reflector Pans or Drip Bowls Are in
•
Place – Absence of these pans or bowls during
cooking may subject wiring or components
underneath to damage.
Protective Liners – Do not use aluminum foil to
•
line surface unit drip bowls or oven bottoms,
except as suggested in the manual. Improper
installation of these liners may result in a risk of
electric shock, or fire.
Glazed Cooking Utensils – Only certain types of
•
glass, glass/ceramic, ceramic, earthenware, or
other glazed utensils are suitable for range-top
service without breaking due to the sudden
change in temperature.
Utensil Handles Should Be Turned Inward and
•
Not Extend Over Adjacent Surface Units – To
reduce the risk of burns, ignition of flammable
materials, and spillage due to unintentional
contact with the utensil, the handle of a utensil
should be positioned so that it is turned inward,
and does not extend over adjacent surface units.
Do Not Soak Removable Heating Elements –
•
Heating elements should never be immersed
in water.
– SAVE THESE INSTRUCTIONS –
4
Page 5
IMPORTANT SAFETY INSTRUCTIONS
RANGE SAFETY
Do Not Cook on Broken Cook-Top – If cook-top
•
should break, cleaning solutions and spillovers
may penetrate the broken cook-top and create a
risk of electric shock. Contact a qualified technician immediately.
Clean Cook-Top With Caution – If a wet sponge
•
or cloth is used to wipe spills on a hot cooking
area, be careful to avoid steam burn. Some
cleaners can produce noxious fumes if applied to
a hot surface.
Use Care When Opening Door – Let hot air or
•
steam escape before removing or replacing food.
Do Not Heat Unopened Food Containers –
•
Build-up of pressure may cause container to
burst and result in injury.
Keep Oven Vent Ducts Unobstructed.
•
Placement of Oven Racks – Always place oven
•
racks in desired location while oven is cool. If
rack must be moved while oven is hot, do not let
potholder contact hot heating element in oven.
DO NOT TOUCH HEATING ELEMENTS OR
•
INTERIOR SURFACES OF OVEN – Heating
elements may be hot even though they are dark
in color. Interior surfaces of an oven become hot
enough to cause burns. During and after use, do
not touch, or let clothing or other flammable
materials contact heating elements or interior
surfaces of oven until they have had sufficient
time to cool. Other surfaces of the appliance may
become hot enough to cause burns – among
these surfaces are oven vent openings and
surfaces near these openings, oven doors, and
windows of oven doors.
For self-cleaning ranges –
Do Not Clean Door Gasket – The door gasket is
•
essential for a good seal. Care should be taken not
to rub, damage, or move the gasket.
Do Not Use Oven Cleaners – No commercial oven
•
cleaner or oven liner protective coating of any kind
should be used in or around any part of the oven.
Clean Only Parts Listed in Manual.
•
Before Self-Cleaning the Oven – Remove broiler
•
pan and other utensils.
For units with ventilating hood –
Clean Ventilating Hoods Frequently – Grease
•
should not be allowed to accumulate on hood
or filter.
When flaming foods under the hood, turn the fan
•
off. The fan, if operating, may spread the flame.
– SAVE THESE INSTRUCTIONS –
5
Page 6
PARTSAND FEATURES
This section contains captioned pictures of your range. Use them to learn where all parts and
features are and what they look like. Use the page references to help you quickly find out more
about the part or feature you are interested in.
(Model RF325PXE shown)
OFF
HI
OFF
Oven vent
(p. 23)
LO
2
N
O
OFF
HI
LO
8
2
OFF
7
HI
LO
3
6
8
4
5
2
7
PUSH TO TURN
3
6
4
5
F
HEATBAKEBROILLOCK'DTIMER
TIMER
SET
CLOCK LIGHT
TIMERTIMER
TEMP
OFF
CUSTOM
BAKE
BROIL
ACCUBAKE SYSTE
M
3
4
OFF
START
CANCEL
ENTER
MIN
HR
5 SEC
HI
8
LO
8
7
2
7
6
3
5
6
PUSH TO TURN
4
5
Plug-in coil element
with one-piece
reflector bowl
(pp. 8, 26, 28)
Anti-tip bracket
(p. 24)
Model and
serial number
plate
(behind left side
of storage drawer)
Removable
storage drawer
(p. 25)
Control panel
(pp. 8, 26)
Automatic oven
light switch
(p. 35)
Broil element
(not shown)
(p. 20)
Bake element
(p. 17)
CONTROLPANEL
Surface heating
indicator light
(lights up when a
coil element is on)
LO
6
OFF
LO
2
3
HI
4
6
5
Left front
control knob
2
3
8
7
4
PUSH TO TURNPUSH TO TURN
Left rear
control knob
AccuBake system
electronic
oven control
OFFOFF
HI
8
7
6
5
BAKE
CUSTOM
BROIL
AUTO
CLEAN
TEMP
TIMER
CLOCKLIGHT
TIMER
ACCUBAKE SYSTE
SET
HR MIN
OFF
M
START
ENTER
OFF
CANCEL
5 SEC
LO
2
3
4
Right rear
control knob
Coil element marker
(shows which coil
element you are setting)
HI
8
7
6
5
OFF
LO
2
3
4
6
5
Right front
control knob
HI
8
7
Page 7
(Model RF324PXE shown)
Oven vent
(p. 23)
PARTS AND FEATURES
OFF
HI
OFF
LO
2
N
O
OFF
HI
LO
8
2
OFF
7
HI
LO
3
6
8
4
5
2
7
PUSH TO TURN
3
6
4
5
F
HEATBAKEBROILLOCK'DTIMER
TIMERTIMER
SET
CLOCK LIGHT
TIMERTIMER
TEMP TEMP
OFF
CUSTOM
BAKE
BROIL
ACCUBAKE SYSTE
M
3
OFF
START
CANCEL
ENTER
MIN
HR
5 SEC
HI
8
LO
8
7
2
7
6
3
4
5
6
PUSH TO TURN
4
5
CLEANTOP
®
ceramic glass
cooktop
(pp. 10, 31)
Surface cooking area
(pp. 10, 31)
Anti-tip bracket
(p. 24)
Model and serial
number plate
(behind left side
of storage drawer)
Removable
storage drawer
(p. 25)
Control panel
(pp. 8, 26)
HOT SURFACE
Automatic oven
light switch
(p. 35)
Broil element
(not shown)
(p. 20)
Bake element
(p. 17)
CONTROLPANEL
Surface heating
indicator light
(lights up when a surface
cooking area is on)
LO
OFF
LO
2
3
HI
4
6
5
Left front
control knob
2
3
8
7
4
PUSH TO TURNPUSH TO TURN
Left rear
control knob
AccuBake system
electronic
oven control
OFFOFF
HI
8
7
6
5
BAKE
CUSTOM
BROIL
AUTO
CLEAN
TEMP
TIMER
CLOCKLIGHT
TIMER
ACCUBAKE SYSTE
SET
HR MIN
OFF
M
START
ENTER
OFF
CANCEL
5 SEC
Surface cooking area marker
(shows which surface cooking
area you are setting)
LO
2
3
4
Right rear
control knob
HI
8
7
6
5
OFF
LO
2
3
HI
8
7
4
6
5
Right front
control knob
7
Page 8
USING YOUR RANGE
To get the best cooking results, you should use your range the correct way. This section tells you
what you need to know to use your range safely and efficiently.
USINGTHESURFACECOOKINGAREAS
Using the control knobs
Push in the control knobs before turning them to a
setting. You can set
them anywhere between
HI and OFF.
Surface cooking area heat settings
Use the following chart as a guide.
SETTING
HI
6-8
5
2-4
LO
RECOMMENDED USE
To start foods cooking.
•
To bring liquids to a boil.
•
To hold a rapid boil.
•
To fry chicken or pancakes.
•
For gravy, pudding, and icing.
•
To cook large amounts of
•
vegetables.
To keep food cooking after
•
starting it on a higher setting.
To keep food warm until it’s
•
ready to serve.
Turn off all controls when done cooking.
Failure to do so can result in death or fire.
•
•
•
•
•
•
•
wWARNING
Fire Hazard
Easy ways to save energy
Match the pan to the surface cooking
area size.
The pan should have a flat bottom,
straight sides, and a well-fitting lid.
To help shorten your cooking time, use
the least amount of liquid possible.
Preheat your pots and pans only when
recommended and for the shortest time
possible.
Start your food on a higher heat setting,
then turn the control to a lower setting to
finish cooking.
Place a filled pan on the surface cooking
area before turning it on.
Coil element model: Keep your reflector
bowls clean for best heat reflection.
8
Page 9
USINGTHESURFACECOOKINGAREAS(CONT.)
USING YOUR RANGE
Using cookware
Use the correct cookware to prevent damage to
•
the surface cooking area, cooktop, wiring, and
surrounding areas.
If the cookware is too small for the surface
•
cooking area or the bottom is not flat, the surface
cooking area could stay glowing red for an
extended length of time causing damage to
the range.
If you start cooking on high, it is important to turn
•
the control down to a lower setting to complete
cooking.
The surface cooking area could overheat or be
•
damaged if a pot has boiled dry or has been left
empty on a hot surface cooking area.
Using the right cookware
makes a big difference
Flat bottomed cookware, including woks,
•
canners, and teakettles, will provide
better contact with the surface cooking
area and provide the best cooking results.
Warped, dented, and ribbed-bottomed
•
cookware can result in uneven cooking
due to incomplete contact with the
surface cooking area.
Cookware that has been designed with
•
slightly indented bottoms or small
expansion channels can be used.
Choose medium to heavy gauge
•
(thickness) cookware.
The pan material (type of metal or glass)
•
affects how quickly and evenly the
pan heats.
Home canning information
To protect your range:
Use flat-bottomed canners/pans for best results.
•
1"1"
Surface
cooking area
centered correctly, trap heat and can cause
damage to the cooktop.
Do not place your canner on 2 surface cooking
•
When canning for long periods of time, alternate
•
use of the surface cooking areas between batches
to allow the areas to cool down, or prepare food in
small batches.
On coil element model, keep your reflector bowls
•
clean so that they will always reflect heat well.
Refer to your canner manual for specific
•
instructions.
Pan
Use the largest
•
surface cooking area for
best results. Also, use a
canner/pan that you can
center over the surface
cooking area and that
does not extend more
than one inch outside
the surface cooking
area. Large diameter
canners/pans, if not
areas at the same time.
Too much heat will build
up and damage the
cooktop.
Start with hot water.
•
This reduces the time
the control is set on
high. Reduce the heat
setting to the lowest
position needed to keep
water boiling.
Optional canning kit
(Coil element model)
Most water-bath or pressure canners have large
diameters. If you do canning with them at high heat
settings for long periods of time, you can shorten the
life of regular coil elements. This can also damage
the cooktop. If you plan to use the cooktop for
canning, we recommend the installation of a
Canning Kit. Order the kit (Part No. 242905) from
your Whirlpool dealer or authorized Whirlpool
service company.
9
Page 10
USING YOUR RANGE
USINGTHESURFACECOOKINGAREAS(CONT.)
Using the ceramic glass cooktop
(Ceramic glass cooktop model)
Cooking on the ceramic glass cooktop is similar
to cooking on coil
elements. There are,
however, a few
differences:
The surface cooking
•
area will glow red when
the element is turned
HOTHOT SURF SURFACEACE
area stay at the temperature setting you chose.
Do not cook foods directly on the cooktop.
•
Do not cook popcorn that comes in prepackaged
•
aluminum containers on the cooktop. The container could leave aluminum marks on the
cooktop that cannot be removed completely.
Lift pots and pans onto and off of the cooktop.
•
Sliding pots and pans on the cooktop could leave
marks that are difficult to remove or could leave
permanent marks.
Dropping a heavy or hard object on the cooktop
•
could crack it. Be careful when using heavy
skillets and large pots. Do not store jars or cans
above the cooktop.
Do not use the cooktop as a cutting board.
•
on. You will see the
element cycling on and
off – even on the HI
setting – to help the
Do not allow anything that could melt, such as
•
plastic or aluminum foil, to come in contact with
the cooktop while it is hot.
Sugary spills and soils can cause pitting. See the
•
“Cleaning the ceramic glass cooktop” section for
more information.
Wiping off the cooktop before and after each use
•
will help keep the surface free from stains and
give you the most even heating. See “Cleaning
the ceramic glass cooktop” section for care and
cleaning suggestions.
Using cookware on
ceramic glass cooktops
Check for rough spots on the bottom of
•
your metal or glass cookware which could
scratch the ceramic glass surface.
Make sure the bottoms of pots and pans
•
are clean and dry before using them. Food
and water particles left on the bottoms can
leave deposits on the cooktop when it is
heated.
NOTE:Do not leave empty cookware, or
cookware which has boiled dry, on a hot surface
cooking area. The cookware could overheat,
causing damage to itself or the surface cooking area.
Hot surface indicator light
(Ceramic glass cooktop model)
The Hot Surface Indicator Light on the cooktop will
HOT SURFACE
10
glow when a surface cooking area
becomes too hot to touch. The
Indicator Light will continue to glow
as long as the surface cooking area
is too hot to touch, even after it is
turned off.
Page 11
POSITIONINGRACKSANDPANS
USING YOUR RANGE
General guidelines
Follow this section carefully to get the best
cooking results.
Before turning on the oven, place oven racks
•
where you need them.
To move a rack, pull it out to the stop, raise the
•
front edge, and lift it out.
Be sure the rack(s) is level.
•
Use pot holders or oven mitts to protect your
•
hands if rack(s) must be moved while the oven
is hot.
When baking/roasting with 1 rack, place the
•
rack so the top of the food will be centered in
the oven.
When baking/roasting on 2 racks, position racks
•
in oven to allow good circulation of air around all
the food.
Do not place items on the oven door when it
•
is open.
Rack placement for specific foods:
FOOD
Frozen pies, large
roasts, turkeys, angel
food cakes
Bundt cakes, most
quick breads, yeast
breads, casseroles,
meats
Cookies, biscuits,
muffins, cakes,
nonfrozen pies
NOTE: For information on where to place your
rack when broiling, see “Broiling guide” later in this
section.
RACK POSITION
1st or 2nd rack
guide from bottom
2nd rack guide
from bottom
2nd or 3rd rack
guide from bottom
Using insulated bakeware, ovenproof
glassware, and dark metal pans
When baking with insulated cookie sheets
•
or baking pans, place them in the bottom
third of the oven. You may need to increase the recommended baking times,
so test for doneness before removing from
the oven.
When using ovenproof glassware or dark
•
bakeware, reduce the oven temperature
by 25°F but use the same baking time.
Because these pans absorb heat, producing darker bottom browning and crispier
crusts, place the rack in the center of the
oven. When baking pies and bread, you
can use the temperature suggested in
the recipe.
11
Page 12
USING YOUR RANGE
FORBESTAIRCIRCULATION
Hot air must circulate around the pans in the oven
for even heat to reach
all parts of the oven.
This results in better
baking.
Place the pans so
•
that one is not directly
over the other.
For best results,
•
allow 11⁄2-2 inches of
space around each pan
and between pans and
oven walls.
For best baking results, bake 1 sheet of cookies
at a time.
If baking with
•
2 cookie sheets, use
racks 2 and 4. Switch
the cookie sheets to the
opposite rack about 2⁄3
of the way through the
baking time, then finish
baking.
Where to place pans:
WHEN YOU HAVE
1 pan
2 pans
3 or 4 pans
PLACE
In center of the oven rack.
Side by side or slightly
staggered.
In opposite corners on
each oven rack. Stagger
pans so no pan is directly
over another.
USINGALUMINUMFOILFORBAKING
Use aluminum foil to catch spillovers from pies
or casseroles:
Place the foil on the oven rack below the rack
•
with the food. Turn up
the foil edges and make
sure the foil is about
1 inch larger all around
than the dish holding
the food.
Do not cover the entire
•
rack with aluminum foil.
It will reduce air circulation and give you poor
cooking results.
Do not line the oven bottom or the entire oven rack
•
with foil or other liners. It could affect the quality of
your baking.
12
Page 13
THEELECTRONICOVENCONTROL
USING YOUR RANGE
Electronic
display
Oven selector
pads
BAKEBAKE
CUSTOM
BROIL
HEAT BAKE BROIL LOCK'DTIMER
AUTO
CLEAN
TEMP
(pp. 16, 21)
Temperature
pads
(pp. 16, 19, 21)
Clock
pad
(p. 14)
Display/clock
When you first plug in the range, everything on
•
the display will light up for 1 to 2 seconds, then
a time of day and “PF” will appear on the temperature display. Press the off/cancel pad to clear
“PF” from the display. If, after you set the clock
(see the “Setting the clock” section), “PF” again
appears on the display, your electricity was off
for a while. Reset the clock, if needed.
When you are not using the oven, the control is
•
an accurate clock.
When you are using the oven or minute timer,
•
the display will show times, temperature settings,
and what command pads have been pressed.
When showing the time of day, the display will
•
show the hour and minutes.
When you are using the minute timer, the display
•
will show minutes and seconds in the following
sequence:
– For settings from 1-59 minutes, the display will
count down each second.
– For settings 1 hour or over, the display will
count down hours and minutes.
O
N
TIMER
SET
CLOCKLIGHTLIGHT
TIMER
OFF
Minute
timer set
and off
pads
(pp. 14, 15)
Using the control lock
The control lock lets you shut down the control
panel command pads. The control lock comes in
handy when you want to prevent others from
using the oven.
NOTES:
You can only use the control lock when the oven
•
is not in use or the control has not been set.
Set the control lock when cleaning the control
•
panel to prevent yourself from accidentally turning
on the oven.
The control lock will stay on even after a power
•
failure.
To lock the control panel:
Press and hold the start/enter pad for 5 seconds.
START
ENTER
5 SEC
To unlock the control panel:
Press and hold the start/enter pad for 5 seconds.
START
ENTER
5 SEC
OFF
START
ENTER
CANCEL
5 SEC
Start/enter
pad
(p. 15)
Oven
light
pad
HR MIN
Hour
pads
(p. 14)
Minute
pads
(p. 14)
(p. 35)
You will hear a single tone and “Loc” and
“LOCK’D” will appear on the temperature
display.
You will hear 3 tones followed by a single
tone. “Loc” and “LOCK’D” will disappear
from the temperature display.
Off/
cancel
pad
(p. 15)
13
Page 14
USING YOUR RANGE
SETTINGTHECLOCK
NOTE: If you do not want the clock time displayed,
press and hold the clock pad for 5 seconds. To display the clock time again, press and hold the clock
pad for 5 seconds. You should not have to reset
the time.
1. Press the clock pad.
2. Set the time.
Press the “up” (s) or “down” (t) pad(s) until
the correct time shows on the display.
3. Start the clock.
PRESSYOU SEE
CLOCK
PRESSYOU SEE
PRESSYOU SEE
START
ENTER
USINGTHEELECTRONICMINUTETIMER
HR MIN
OR
5 SEC
TIME
TIME
(example for 5:30)
CLOCK
The minute timer does not start or stop the oven.
It works like a kitchen timer. It can be set in hours
and minutes up to 12 hours, 59 minutes. The minute
timer will display minutes and seconds for settings
under 1 hour. You will hear four 1-second tones
when the set time is up.
1. Press the timer set pad.
2. Set the time.
Press the “up” (s) or “down” (t) pad(s) until
the correct time shows on the display.
14
PRESSYOU SEE
TIMER
SET
PRESSYOU SEE
HR MIN
(example for ten minutes)
TIMER
TIMER
Page 15
USINGTHEELECTRONICMINUTETIMER(CONT.)
START
ENTER
5 SEC
USING YOUR RANGE
3. Start the minute timer.
The minute timer will begin counting down
immediately after the timer is started.
When the time is up:
You will hear four 1-second tones, then four
1-second reminder tones every minute until
you press the timer off pad.
NOTE: To display the time of day while the
minute timer is counting down, press the
clock pad.
4. Turn off the minute timer.
To cancel the minute timer:
Press the timer off pad.
PRESSYOU SEE
START
ENTER
5 SEC
(display counts down)
YOU SEE
PRESSYOU SEE
TIMER
OFF
(time of day)
PRESSYOU SEE
TIMER
OFF
TIMER
TIMER
STARTING/CANCELINGAFUNCTION
After setting a function, you must press the
start/enter pad to start the function.
(time of day)
The off/cancel pad will cancel any function except
for the clock, timer, or control lock. When
OFF
CANCEL
you press the off/cancel pad, the display
will show the time of day or, if the minute
timer is also being used, the time remaining.
15
Page 16
USING YOUR RANGE
BAKING/ROASTING
Your oven is designed with the AccuBake temperature management system to constantly monitor
oven temperature. The burner element will cycle, as
needed, to maintain the desired temperature. This
feature is automatically activated when the oven is
in operation.
1. Place the racks where you need them in the oven.
For more information, see the “Positioning racks
and pans” section.
Front of rack
Rear of rack
2. Choose the bake setting.
3. Set the temperature (optional).
Do this step if you want to set a temperature
other than 350°F. Press s to raise the temperature or t to lower the temperature in 5°F
amounts. Use these pads until the desired
temperature shows on the small display.
4. When roasting, put your food in the oven.
You do not have to preheat the oven when
roasting, unless your recipe recommends it.
Roasting meats and poultry
PRESSYOU SEE
BAKE
BAKE
PRESSYOU SEE
TEMP
BAKE
(example for bake at 375°F)
16
For even cooking, place the meat on a
•
rack in a shallow pan. This keeps the
meat out of the drippings and allows the
heat to circulate better.
Use a meat thermometer for the most
•
accurate doneness. Insert it so the tip is
in the center of the largest muscle or
thickest portion of the meat or poultry.
Make sure the thermometer is not
touching bone, fat, or the bottom of
the pan.
Page 17
BAKING/ROASTING(CONT.)
USING YOUR RANGE
5. Press the start/enter pad.
A preheating time will count down on the display.
The oven control automatically sets preheating
times based on the oven temperature you select:
For 245°F and less, the preheating time is
•
2 minutes, 30 seconds.
For 250°F-445°F, the preheating time is
•
4 minutes, 15 seconds.
For above 450°F, the preheating time is
•
6 minutes, 30 seconds.
As the preheat countdown ends, the selected
oven temperature replaces “PrE” on the display
and the time of day reappears. You will hear a
1-second tone indicating the oven is ready
to use.
The AccuBake system electronically regulates
the preheat time and temperature to maintain a
precise temperature range for the best cooking
results. The preheat and set temperatures may
be different at the end of the countdown. This
is normal.
NOTE: You can change the temperature setting
any time after pressing the start/enter pad. You
do not have to press the start/enter pad again.
Changing the temperature will not change
preheat countdown times.
PRESSYOU SEE
START
ENTER
5 SEC
HEAT BAKE
(example for set temperature
of 350°F)
YOU SEE
HEAT BAKE
O
N
O
N
6. When baking, put your food in the oven after the
oven is preheated.
During baking/roasting, the elements will turn
on and off to keep the oven temperature at
the setting.
NOTE: The top element helps heat during
baking/roasting, but does not turn red.
continued on next page
17
Page 18
USING YOUR RANGE
BAKING/ROASTING(CONT.)
7. After cooking, turn off the oven.
PRESSYOU SEE
OFF
CANCEL
Save energy and save money
“Oven peeking” can make cooking
•
times longer and affect food quality.
Rely on a timer to keep track of
•
cooking time.
Plan your meals for the most efficient
•
use of the oven by cooking more than
one food at a time, or baking while the
oven is still hot after cooking a meal.
It is not necessary to preheat the oven
•
when broiling or roasting, unless your
recipe recommends doing so.
ADJUSTINGTHEOVENTEMPERATURECONTROL
(time of day)
Although your new oven is properly adjusted to
provide accurate temperatures, it may cook faster
or slower than your old oven.
If you are not satisfied with the baking/roasting
results, you can change the offset temperature by
following the steps below.
NOTE: Do not measure the oven temperature with
a thermometer. Opening the oven door will lower
the oven temperature and give you an incorrect
reading. Also, the thermometer temperature reading
will change as your oven cycles.
1. Press and hold the bake pad for 5 seconds.
The display will show the current offset temperature, for example “0,” if you have not already
adjusted the temperature.
PRESSYOU SEE
BAKE
(factory setting of “0”)
18
Page 19
ADJUSTINGTHEOVENTEMPERATURECONTROL(CONT.)
USING YOUR RANGE
2. Set the new offset temperature.
Press s to raise the temperature or t to lower
the temperature in 10°F amounts. You can set
the temperature change to as low as -30°F or as
high as +30°F. A minus (-) sign will appear before
the number when decreasing the temperature
setting. The minus sign shows the oven will be
cooler by the displayed amount. There is no sign
in front of the number when increasing the
temperature setting.
3. Enter the adjustment.
NOTE:The oven control will stay adjusted even
after a power failure.
How to determine the amount of
adjustment needed
The chart at the right tells you how much to adjust
the offset temperature to get the cooking results
you want. You can figure out cooking results by the
amount of browning, moistness, and rising times for
baked foods.
PRESSYOU SEE
TEMP
(example when making oven
10°F cooler)
PRESSYOU SEE
START
ENTER
5 SEC
(time of day)
TO COOK
FOOD ...
A little more
Moderately more
Much more
A little less
Moderately less
Much less
ADJUST BY
THIS NUMBER
OF DEGREES
(FAHRENHEIT)
+10
+20
+30
-10
-20
-30
19
Page 20
USING YOUR RANGE
BROILING
NOTES:
Do not preheat when broiling, unless your recipe
•
recommends it.
Leave the door partly open whenever you use
•
the oven to broil. This lets the oven stay at the
proper temperatures.
See “Broiling tips” later in this section.
•
1. Place the rack where you need it.
You need to place the rack so that the surface
of the food is at least 3 inches away from the
broil element. See “Broiling guide” later in this
section.
Front of rack
2. Put your food on the broiler pan and place the
pan in the center of the oven rack.
3. Close the door to the broil stop position.
The broil stop position lets the door stay open
by itself about 5 inches.
Rear of rack
20
Page 21
BROILING(CONT.)
USING YOUR RANGE
4. Press the custom broil pad.
5. Start oven.
You can change the temperature setting any time
after pressing the start/enter pad. To change the
setting, see “To custom broil at a lower temperature” below. After changing the setting, you do
not have to press the start/enter pad again.
6. After broiling, turn off the oven.
To custom broil at a lower temperature:
If food is cooking too fast, press the ▼ temp pad
•
until “325°F” shows on the small display.
PRESSYOU SEE
CUSTOM
BROIL
PRESSYOU SEE
START
ENTER
5 SEC
HEATBROIL
PRESSYOU SEE
OFF
CANCEL
(time of day)
PRESSYOU SEE
TEMP
HEATBROIL
BROIL
O
N
O
N
If you want food to broil slower from the start,
•
press the custom broil pad and press the ▼ temp
pad so a temperature between 300°F and 500°F
shows on the small display.
Lower temperature settings let the broil heating
element cycle and slow cooking. The lower the
temperature, the slower the cooking.
NOTE: Fish and chicken are some foods that may
cook better if you use lower broiling temperatures.
(example shows broil at 325°F)
PRESSYOU SEE
CUSTOM
BROIL
(example shows broil at 400°F)
TEMP
YOU SEE
START
ENTER
5 SEC
HEATBROIL
BROIL
O
N
O
N
21
Page 22
USING YOUR RANGE
BROILINGTIPS
Use the broiler pan and grid for broiling. They are
•
designed to drain extra liquid and grease away
from the cooking surface. This drainage helps
prevent spatter or smoke.
Do not cover the broiler grid with foil.
•
To make sure the grease drains well, do not use
•
cookie sheets or similar pans for broiling.
Broiling guide
Recommended rack positions are numbered from
the bottom (1) to the top (5). For best results, turn
meat after approximately 2⁄3 of the broiling time.
Turn chicken pieces after approximately half of
the broiling time. Very thin cuts, such as fish fillets,
may not need to be turned at all. Lobster tails are
not turned.
Place food about 3 inches or more from the broil
•
element.
After broiling, remove the broiler pan from the
•
oven when you remove the food. Drippings will
bake on the pan if you leave it in the heated oven.
NOTE: Times are guidelines only and may need to be adjusted for individual tastes.
22
Page 23
THEOVENVENT
wWARNING
Burn Hazard
Use pot holders when touching items left
near oven vent.
Failure to do so can result in burns.
Ceramic glass cooktop model
Hot air and moisture escape from the oven through
a vent on the backguard below the control panel.
The vent lets air circulate properly. Be careful not
to block the vent, or you could get poor baking/
roasting results.
USING YOUR RANGE
OFF
HI
OFF
LO
2
N
O
OFF
HI
LO
8
2
OFF
7
HI
LO
3
6
8
4
5
2
7
PUSH TO TURN
3
6
4
5
F
HEATBAKEBROILLOCK'DTIMER
TIMERTIMER
SET
CLOCKCLOCK LIGHT
TIMERTIMER
TEMPTEMP
OFFOFF
CUSTOM
BAKEBAKE
BROILBROIL
ACCUBAKE SYSTE
M
3
OFF
START
CANCEL
ENTER
MIN
HR
5 SEC
HI
8
LO
8
7
2
7
6
3
4
5
6
PUSH TO TURN
4
5
Coil element model
Hot air and moisture escape from the oven through
a vent under the left rear coil element. You can cook
on this coil element or keep food warm on it while
the oven is on. The vent is needed for air circulation.
Do not block the vent by using extra large pans
or covers. You will get poor baking/roasting results.
NOTE: Never leave plastic utensils over the vent.
They could melt.
Oven vent
Oven vent
23
Page 24
USING YOUR RANGE
THEANTI-TIPBRACKET
The range will not tip during normal use. However, the range can tip if you apply too much force or weight
to the open door without the anti-tip bracket fastened down properly.
wWARNING
Tip Over Hazard
A child or adult can tip the range and be killed.
Connect anti-tip bracket to rear range foot.
Reconnect the anti-tip bracket, if the range is moved.
See the installation instructions for details.
Failure to follow these instructions can result in death or serious burns
to children and adults.
Anti-Tip Bracket
Making sure the anti-tip bracket is installed:
Slide range forward.
•
Look for the anti-tip bracket securely attached to floor.
•
Slide range back so rear range foot is under anti-tip bracket.
Range Foot
•
24
Page 25
THESTORAGEDRAWER
Use the storage drawer to store cookware. You
can remove the storage drawer to make it easier
to clean under your range. Be careful when
handling the drawer.
Removing the storage drawer:
1. Empty the drawer before you remove it. Pull the
drawer straight out to the first stop. (The stops
are small, round objects formed in the slide rail.
They keep the drawer from sliding all the way
out.) Then lift the front of the drawer and pull it
out to the second stop.
2. Lift the back of the drawer slightly and slide it all
the way out.
USING YOUR RANGE
Replacing the storage drawer:
1. Fit the ends of the drawer slide rails into the
drawer guides on both sides of the opening.
Also, be sure the lower guide is fitted onto the
lower slide rail.
2. Lift the front of the drawer and push it in until the
metal stops on the drawer slide rails clear the
drawer guides. Then slide the drawer closed.
Lower slide rail
(inside drawer
opening)
Upper drawer
guides
(on inside walls)
Drawer
slide rail
Lower drawer
guide
25
Page 26
CARINGFOR YOUR RANGE
Your range is designed so you can care for it easily. You can do most cleaning with items found
around your home. Cleaning your range whenever spills or soiling occurs will help to keep it
looking and working like new.
wWARNING
Explosion Hazard
Do not store flammable materials such as gasoline near this appliance.
Doing so can result in death, explosion, or fire.
CLEANINGCHART
Use this chart to get specific information on cleaning your range. Before cleaning, always make sure all
controls are off and the range is cool.
PART
Control knobs
Control panel
Exterior surfaces
(other than ceramic
glass cooktop and
control panel)
HOW TO CLEAN
1. Turn the knobs off and pull them straight away from the control panel.
2. Wash the knobs with a sponge and warm, soapy water. Rinse and dry
them well. Do not soak them. Do not use steel wool or gritty cleansers,
which can damage the finish of the knobs.
3. Replace the knobs. Make sure all knobs are turned off.
Wash the panel with a sponge and warm, soapy water. Wipe the panel with
•
clean water and dry it well. Do not use steel wool or gritty cleansers,
which can damage the finish.
OR
Wash the panel with a paper towel and spray glass cleaner. Do not spray
•
the cleaner directly on the panel. Apply the cleaner to the paper towel.
Wash the surface with a sponge and warm, soapy water or paper towel and
•
spray glass cleaner. Wipe with clean water and dry thoroughly. Use a
nonabrasive, plastic scrubbing pad on heavily soiled areas.
Do not use steel wool, abrasives, or harsh cleansers. They may damage
•
the finish.
If you use soap or detergent solutions, wipe thoroughly to prevent filmy
•
residue.
NOTE: Do not let foods containing acids (such as vinegar, tomato, or lemon
juice) remain on the surface. Acids may remove the glossy finish. Also wipe
up milk or egg spills when the cooktop is cool. Be careful when cleaning
around the model and serial number plate; too much scrubbing could
remove the numbers.
Coil elements
(Model RF325PXE)
Porcelain-enamel
reflector bowls
(Model RF325PXE)
Ceramic glass
cooktop
(Model RF324PXE)
26
You do not have to clean open coil elements because spatters or spills will
•
burn off.
Do not immerse the coil elements in water.
•
Wipe off excess spills.
•
Wash with a nonabrasive, plastic scrubbing pad and warm, soapy water.
•
Rinse and dry well.
See the “Cleaning the ceramic glass cooktop” section.
•
Page 27
CLEANINGCHART(CONT.)
CARING FOR YOUR RANGE
PART
Broiler pan
and grid
Oven racks
Oven door glass
Oven cavity
HOW TO CLEAN
Wash the pan and grid with a steel-wool pad and warm, soapy water. Rinse
•
and dry well.
OR
Wash the pan and grid in a dishwasher.
•
Wash with a steel-wool pad and warm, soapy water. Rinse and dry well.
•
Wash with a paper towel and spray glass cleaner or a nonabrasive plastic
•
scrubbing pad and warm, soapy water. Wipe with clean water and dry well.
Follow the directions that come with the cleaner.
•
Wipe up food spills containing sugar as soon as possible after the oven
•
cools down.
Wash with a sponge or steel-wool pad and warm, soapy water. Wipe with
•
clean water and dry well.
OR
1. Clean heavily soiled areas with a commercial oven cleaner. Follow the
directions that come with the oven cleaner. (Place newspaper on the floor
to protect the floor surface.)
2. Wipe well with clean water.
NOTES:
Use oven cleaners in a well-ventilated room.
•
Do not let commercial oven cleaners contact the gasket, thermostat,
•
or exterior surfaces of the range. This will cause damage.
For easier cleaning you can remove the oven door. Carefully follow the
•
instructions in the “Removing the oven door” section.
27
Page 28
CARING FOR YOUR RANGE
COILELEMENTSANDREFLECTORBOWLS
Removing
1. Make sure all coil elements are off and
cool before removing coil elements and
reflector bowls.
2. Push in the edge of the coil element, opposite
the receptacle. Then lift it just enough to clear
the reflector bowl.
OFF
BAKE
BAKE
3. Pull the coil element straight away from
the receptacle.
4. Lift out the reflector bowl. See the “Cleaning
chart” earlier in this section for cleaning
instructions.
28
Page 29
COILELEMENTSANDREFLECTORBOWLS(CONT.)
Replacing
1. Make sure all coil elements are off and
cool before replacing coil elements and
reflector bowls.
2. Line up openings in the reflector bowl with the
coil element receptacle.
OFF
BAKE
BAKE
CARING FOR YOUR RANGE
3. Hold the coil element as level as possible with
the terminal just started into the receptacle. Push
the coil element terminal into the receptacle.
4. When the terminal is pushed into the receptacle
as far as it will go, push down the edge of the
coil element opposite the receptacle.
continued on next page
29
Page 30
CARING FOR YOUR RANGE
COILELEMENTSANDREFLECTORBOWLS(CONT.)
NOTE: Reflector bowls reflect heat back to
the cookware on the coil elements. They also
help catch spills. When they are kept clean, they
reflect heat better and look new longer.
If a reflector bowl changes color, some of your
cookware may not be flat enough, or some may be
LIFT-UPCOOKTOP
NOTE: Do not drop the cooktop. Damage could
result to the porcelain and the cooktop frame.
1. Lift the front of the cooktop at both front corners
until the support rods lock into place.
2. Wipe the surface under the cooktop with warm,
soapy water and a sponge. Use a soapy steelwool pad on heavily soiled areas.
3. To lower the cooktop, lift the cooktop from both
sides while pressing the support rods back to
unlock them. Lower the cooktop into place.
too large for the coil element. In either case, some
of the heat that’s meant to go into or around cookware goes down and heats the reflector bowl. This
extra heat can cause it to change color.
30
Page 31
CLEANINGTHECERAMICGLASSCOOKTOP(MODELRF324PXE)
CARING FOR YOUR RANGE
Your cooktop is designed for easy care. However,
you need to maintain your ceramic glass cooktop
differently than you would standard electric opencoil elements. Foods spilled directly on the cooktop
will not burn off as on open-coil elements. Because
of this, you should keep the surface dust free and
soil free before heating.
Your cooktop has been prepolished at the factory
for improved protection
and easier cleaning.
The Cooktop Polishing Creme included
with your range,
paper towels or a
sponge, and a singleedge razor blade in a
holder (see next page
for ordering informa-
tion) are all you need
to clean your cooktop. For proper cleaning methods, please review “Cleaning tips” in the next
column and on the next page. Follow them each
time you use your cooktop. This will ensure you get
the best performance out of your cooktop, as well
as preserve that uniquely elegant look.
Cleaning tips
What to use:
Cooktop Polishing Creme included with your
•
Razor scraper in a holder – Use this scraper to
•
range with a paper
towel or clean, damp
sponge – This creme
has been developed
especially for cleaning
and protecting your
cooktop. When using
the creme, follow the
instructions on the
container.
remove cooked-on soils
from your ceramic glass
cooktop. To avoid
scratches, keep the razor
blade as flat against the
cooktop as possible.
Store razor blades out
of reach of children.
To avoid damaging the cooktop, follow these
instructions:
Remove sugar spills and soils from the cooktop
•
while the surface is still warm to avoid pitting on
the surface.
Marks from sliding metal pans on the cooktop are
•
difficult to remove completely. Use cooktop
polishing creme to clean the area. Several applications may be necessary.
Do not use steel wool, plastic cleaning pads,
•
gritty powdered cleansers, chlorine bleach, rust
remover, ammonia, or glass cleaning products
with ammonia. These products could damage the
cooktop surface.
continued on next page
31
Page 32
CARING FOR YOUR RANGE
CLEANINGTHECERAMICGLASSCOOKTOP(CONT.)
Steps to follow:
1. You can wipe off most spills easily using a paper
towel or clean, damp sponge as soon as the Hot
Surface Indicator Light goes off.
2. For stubborn spills, rub the Cooktop Polishing
Creme into cooked-on soil using a paper towel.
If some soil remains, leave some creme on the
spot(s) and follow Step 3.
3. Carefully scrape spots with the razor scraper.
4. Finish by polishing the entire cooktop with
Cooktop Polishing Creme and a paper towel.
To order the Cooktop Polishing Creme (Part No.
3191048) or a razor scraper (Part No. 3183488),
call 1-800-253-1301. You will hear a recording.
Follow the steps to place an order.
How to keep your cooktop looking like new:
IF THERE ARE
Sugary spills
and soils (such
as jellies and
candy syrups)
Dark streaks,
specks, and
discoloration
Metal marks
(from copper and
aluminum pans)
Tiny scratches
or abrasions
WHAT TO DO
To prevent pitting on the
cooktop, wipe up with a
paper towel or clean, damp
sponge while the ceramic
glass surface is still
warm. Remove spills as
soon as possible after
they occur.
Use the Cooktop Polishing
Creme or a nonabrasive
cleanser with a damp paper
towel or sponge.
Use the Cooktop Polishing
Creme with a damp paper
towel or sponge before
heating the cooktop again.
If heated before cleaning,
metal marks may not
come off.
Scratches and abrasions
do not affect cooking. After
many cleanings, they will
become less visible. To
prevent scratches and
abrasions, use the Cooktop
Polishing Creme regularly.
NOTE: Always wipe your cooktop with clean water
and dry it well after using the cleanser to prevent
streaking or staining.
32
Page 33
REMOVINGTHEOVENDOOR
For normal use of your range, you do not need to
remove the door. However, if you have to remove
the door follow the instructions in this section.
NOTE:If the door removal pins included in the
Anti-Tip Bracket Package are not available, nails
or screws may be used. Be careful that the length
of the nail or screw does not damage the oven by
chipping or scratching the porcelain surface.
To remove:
1. Open the door about halfway. Insert door
removal pins into both hinge hangers. Do not
remove them while the door is removed from
the range.
2. Close the door as far as the door removal pins
will let you.
CARING FOR YOUR RANGE
Insert door removal
pin here
3. Rotate the door toward the range. Lift up the
door until it stops. Do not use the door handle to
lift the door. Rotate the door toward the floor and
pull it toward you.
Range
Hinge
hanger
Oven door
Oven door
Rotate
Range
Lift up
33
Page 34
CARING FOR YOUR RANGE
REMOVINGTHEOVENDOOR(CONT.)
To replace:
NOTE: The door removal pins you inserted must still
be in both sides of the door.
1. Grasp the door on the sides with your fingers on
the front of the door and your thumbs on the
inside surface.
2. Rest the hinge hanger so that it is flat (at the
bottom of the hinge hanger on the bottom of the
front frame slot).
3. Position the door with the hinge hanger slots
almost parallel to the front frame.
4. Push up and in until the hinge hanger slots
become fastened to the range. Lower the door
and rotate it slightly from the front to the back
until the slots are fully fastened. The hinge
hanger will be close to the bottom of the front
frame slot.
5. Pull door open about halfway and remove the
door removal pins. Save door removal pins for
future use.
6. Close the door.
Oven door
Up
Remove door
removal pin
Range
Hinge
hanger
Hinge
hanger
flat
In
Front frame
slot bottom
34
Page 35
THEOVENLIGHT
The oven light will come on when you open the
oven door.
To turn the light on or off when the oven door
is closed:
Push the oven light pad.
•
LIGHT
To replace the oven light:
CARING FOR YOUR RANGE
1. Unplug range or disconnect power.
2. Remove the glass bulb cover in the back of the
oven by turning it
counterclockwise.
3. Remove the light bulb from its socket. Replace
the bulb with a 40-watt appliance bulb.
4. Replace the light bulb cover by turning it clockwise.
5. Plug in range or reconnect power.
35
Page 36
TROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of any
kind. Check the lists below and on the next page before calling for assistance or service. If you still
need help, see “Requesting Assistance or Service” on page 38.
RANGEDOESNOTWORK
PROBLEM
Nothing works
The oven does not work
The surface cooking
areas will not work
COOKINGRESULTS
PROBLEM
Cooking results are
not what you expected
CAUSE
The range is not plugged into a live outlet with the proper voltage.
•
(See Installation Instructions.)
You have blown a household fuse or tripped a circuit breaker.
•
The control knob is not set correctly. Push in the control knobs before
•
turning them.
You have not set the electronic control correctly. Refer to the proper
•
instructions.
You have blown a household fuse or tripped a circuit breaker.
•
The coil elements are not plugged in all the way (Model RF325PXE).
•
(See “Replacing” on page 29.)
You have not set the control knobs correctly. Push the control knobs in
•
before turning them to a setting.
CAUSE
The oven temperature seems too low or too high. See “Adjusting the oven
•
temperature control” on page 18 to adjust the oven temperature.
You did not preheat the oven before baking (if called for in the recipe).
•
You are using a pan that is not the correct type or size. Refer to a reliable
•
cookbook or recipe for the recommended pan type and size.
There is not enough air space around the pan when baking. Allow 11⁄2 to
•
2 inches of air space on all sides of the pan.
The cookware is too large or too small for the surface cooking area being
•
used. The pan should be the same size or slightly larger than the surface
cooking area being used.
The range is not level. (See the Installation Instructions.)
•
36
Page 37
DISPLAYMESSAGES
TROUBLESHOOTING
PROBLEM
The display is showing
“PF”
“F” followed by a
number shows on the
display
If none of these items are causing your problem, see “Requesting Assistance or Service” on page 38.
CAUSE
There has been a power failure. Press the off/cancel pad to clear the
•
display, then reset the clock, if needed. (See page 14.)
Press the off/cancel pad to clear the display. If an “F” code appears
•
again, call for service. (See “If You Need Assistance or Service” on
page 38.)
37
Page 38
R
EQUESTING
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you
the cost of a service call. If you still need help, follow the instructions below.
IF
YOU NEED ASSISTANCE OR SERVICE
A
SSISTANCE OR SERVICE
Call the Whirlpool Consumer Assistance
Center toll free at 1-800-253-1301.
Our consultants are available to
assist you.
When calling:
Please know the purchase date, and
the complete model and serial number of your
appliance (see the “A Note to You” section).
This information will help us better respond to
your request.
Our consultants provide assistance with:
Features and specifications on our full line
•
of appliances
Installation information
•
Use and maintenance procedures
•
IF
YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we recommend that you only use FSP
parts. FSP replacement parts will fit right and work
right, because they are made to the same exacting
specifications used to build every new
WHIRLPOOL
®
appliance.
®
factory authorized
Accessory and repair parts sales
•
Do-it-yourself repair help
•
Specialized customer assistance (Spanish speak-
•
ing, hearing impaired, limited vision, etc.)
Referrals to local dealers, service companies, and
•
repair parts distributors
Whirlpool service technicians are trained to fulfill
the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the authorized Whirlpool service company
in your area, you can also look in your telephone
directory Yellow Pages.
To locate FSP replacement parts in your area, call
our Consumer Assistance Center telephone number
or your nearest authorized service center.
F
OR FURTHER ASSISTANCE
If you need further assistance, you can write to
Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
38
Please include a daytime phone number in your
correspondence.
Page 39
INDEX
This index is alphabetical. It contains all the topics included in this manual, along with the page(s)
on which you can find each topic.
TOPICPAGE
AIR CIRCULATION.....................................................12
B. Repairs when your range is used in other than normal, single-family household use.
C.Pickup and delivery. Your range is designed to be repaired in the home.
D.Damage to your range caused by accident, misuse, fire, flood, acts of God, or use of products not
approved by Whirlpool.
E. Repairs to CLEANTOP ceramic glass cooktop if it has not been cared for as recommended in this
Use and Care Guide.
F. Repairs to parts or systems caused by unauthorized modifications made to the appliance.
WHIRLPOOL WILL PAY FOR
FSP® replacement parts and repair labor to correct defects in materials
or workmanship. Service must be provided by an authorized Whirlpool
service company.
Ceramic glass cooktop only: FSP replacement parts and repair labor for
CLEANTOP® ceramic glass cooktop.
Whirlpool warrants that:
–The ceramic glass cooktop will not discolor
–The ceramic glass cooktop pattern will not wear off
–The rubber seal between the ceramic glass cooktop and porcelain edge
will not crack
–The ceramic glass cooktop will not crack due to thermal shock
–The surface unit elements will not burn out
8/96
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or
limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your authorized
Whirlpool dealer.
If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,”
additional help can be found by checking the “Requesting Assistance or Service” section, or by calling the
Whirlpool Consumer Assistance Center telephone number, 1-800-253-1301, from anywhere in the U.S.A.