Whirlpool Referigerator User Manual

®

REFRIGERATOR USE & CARE GUIDE

MANUAL DE USO Y CUIDADO DEL REFRIGERADOR

GUIDE D’UTILISATION ET D’ENTRETIEN DU RÉFRIGÉRATEUR

Table of Contents / Índice / Table des matières

ASSISTANCE OR SERVICE ............................ 1

REFRIGERATOR SAFETY............................... 2

INSTALLATION INSTRUCTIONS ................... 3

REFRIGERATOR USE ..................................... 8

REFRIGERATOR CARE................................. 10

TROUBLESHOOTING.................................... 11

WATER FILTER CERTIFICATIONS .............. 12

PRODUCT DATA SHEETS ............................ 13

WARRANTY.................................................... 14

AYUDA O SERVICIO TÉCNICO.................... 16

SEGURIDAD DEL REFRIGERADOR ............ 16

INSTRUCCIONES DE INSTALACIÓN .......... 17

USO DE SU REFRIGERADOR ...................... 23

CUIDADO DE SU REFRIGERADOR............. 25

SOLUCIÓN DE PROBLEMAS....................... 26

HOJA DE DATOS DEL PRODUCTO ............ 28

GARANTÍA...................................................... 29

ASSISTANCE OU SERVICE .......................... 30

SÉCURITÉ DU RÉFRIGÉRATEUR................ 30

INSTRUCTIONS D'INSTALLATION.............. 31

UTILISATION DU RÉFRIGÉRATEUR ........... 37

ENTRETIEN DU RÉFRIGÉRATEUR ............. 39

DÉPANNAGE.................................................. 40

FEUILLES DE DONNÉES

SUR LE PRODUIT.......................................... 42

GARANTIE...................................................... 43

Assistance or Service

If you need assistance or service, first see the “Troubleshooting”
section. Additional help is available by calling our Customer
Interaction Center at 1-800-253-1301 from anywhere in the
U.S.A., or write:

Whirlpool Corporation

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada, for installation and service call, 1-800-807-6777.
For assistance call 1-800-461-5681 Monday to Friday 8:00 a.m. ­6:00 p.m. (EST), Saturday 8:30 - 4:30 p.m. (EST), or write:

Whirlpool Canada Inc.

Customer Interaction Center

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Information may also be obtained by visiting our website at
www.whirlpool.com.

In Canada, visit www.whirlpool.com/canada.
Please include a daytime phone number in your correspondence.

Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.

Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
on the inside wall of the refrigerator compartment.

Dealer name____________________________________________________
Serial number __________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Purchase date __________________________________________________

Accessories

To order stainless steel cleaner or replacement filters, call
1-800-442-9991 and ask for the part number listed below or
contact your authorized Whirlpool dealer. In Canada, call

1-800-461-5681.
Stainless Steel Cleaner & Polish: Order Part #4396095
Replacement Filter: Order Part #4396701 (L200V / NL120V)

2301880

®

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all panels before operating.

■ Remove doors from your old refrigerator.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

follow instructions.

can be killed or seriously injured if you don't

You

instructions.

■ Use nonflammable cleaner.

■ Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ Use a sturdy glass when dispensing ice or water (on some

models).

follow

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard

Remove doors from your old refrigerator.

Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

2

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

WARNING

Excessive Weight Hazard

Use two or more people to move and install

refrigerator.

Failure to do so can result in back or other injury.

Remove the Packaging

Do not use sharp instruments, rubbing alcohol, flammable fluids,
or abrasive cleaners to remove tape or glue. These products can
damage the surface of your refrigerator. For more information, see
“Refrigerator Safety.”

IMPORTANT: Do not remove the white foam air return insert from
behind the control panel on the ceiling of the refrigerator. If the
insert is removed, ice may migrate down from the freezer and
cause icicles to form.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator
for cleaning or service, be sure to protect the floor.
Always pull the refrigerator straight out when moving it.
Do not wiggle or “walk” the refrigerator when trying to move
it, as floor damage could occur.

Location Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as

gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

To ensure proper ventilation for your refrigerator, allow for a ¹/₂"
(1.25 cm) space on each side and at the top. When installing your
refrigerator next to a fixed wall, leave 2" (5.08 cm) minimum on
each side (depending on your model) to allow for the door to
swing open. If your refrigerator has an ice maker, allow extra
space at the back for the water line connections.

NOTE: Do not install the refrigerator near an oven, radiator, or
other heat source, nor in a location where the temperature will fall
below 55°F (13°C).

Clean Before Using

After you remove all of the package materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”

Important information to know about glass shelves

and covers:

Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when
removing them to avoid impact from dropping.

1

/

2" (1.25 cm)

2" (5.08 cm)

3

Electrical Requirements

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 Volt, 60 Hz., AC only 15 or 20 amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.

NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control (Thermostat, Refrigerator or
Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source and
reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting.

Water Supply Requirements

Read all directions carefully before you begin.

IMPORTANT:

■ If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF.

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing

only in areas where the household temperatures will remain
above freezing.

TOOLS NEEDED: Flat-blade screwdriver, ⁷⁄₁₆" and ¹⁄₂" open-end
wrenches or two adjustable wrenches, ¹⁄₄" nut driver and drill bit,
hand drill or electric drill (properly grounded).

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄"
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆"
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.

Water Pressure

A cold water supply with water pressure of between 30 and
120 psi (207 - 827 kPa) is required to operate the water dispenser
and ice maker. If you have questions about your water pressure,
call a licensed, qualified plumber.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 - 827 kPa).

If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 - 414 kPa).

If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 - 414 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter cartridge, it may further

reduce the water pressure when used in conjunction with a
reverse osmosis system. Remove the water filter cartridge.
See “Water Filtration System.”

If you have questions about your water pressure, call a licensed,
qualified plumber.

Connect the Water Supply

Read all directions before you begin.
IMPORTANT: If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF.

Connect to Water Line

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Locate a ½" to 1¹⁄₄" (1.25 cm to 3.18 cm) vertical cold water

pipe near the refrigerator.

IMPORTANT:

■ Make sure it is a cold water pipe.

■ Horizontal pipe will work, but drill on the top side of the

pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you need. Measure

from the connection on the lower left rear of refrigerator to the
water pipe. Add 7 ft. (2.1 m) to allow for cleaning. Use ¹⁄₄"
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.

5. Using a grounded drill, drill a ¹⁄₄" hole in the cold water pipe

you have selected.

A

G

B

C

A. Cold water pipe

B. Pipe clamp
C. Copper tubing
D. Compression nut

E. Compression sleeve
F. Sh u to ff v alv e

G. Packing nut

4

DEF

6. Fasten the shutoff valve to the cold water pipe with the pipe

clamp. Be sure the outlet end is solidly in the ¹⁄₄" drilled hole in
the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws
carefully and evenly so washer makes a watertight seal. Do
not overtighten or you may crush the copper tubing.

7. Slip the compression sleeve and compression nut on the

copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the tubing in a container or sink, and turn

ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the water pipe. Coil the copper
tubing.

Connect to Refrigerator

Style 1

1. Unplug refrigerator or disconnect power.

2. Attach the copper tube to the valve inlet using a compression

nut and sleeve as shown. Tighten the compressiontdsio

5

3. Close the refrigerator door and keep both doors closed until

w

you are ready to lift them free from the cabinet.
NOTE: Provide additional support for the doors while the

hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.

4. Remove the parts for the top hinge as shown in Top Hinge

graphic. Lift the freezer door free from the cabinet.

5. Remove the parts for the center hinge as shown in the Center

Hinge graphic. Lift the refrigerator door free from the cabinet.

6. Remove the parts for the bottom hinge as shown in the

Bottom Hinge graphic.

Reverse Doors–Standard Door (optional)

IMPORTANT: If you want to reverse your doors so that they open

in the opposite direction, follow these steps. If you are not
reversing the doors, see “Replace Doors and Hinges.”

Door Stop Screw

Door Handle Sealing Screw

Flat-Head Handle Screw

Door Hinge Hole Plug

Cabinet Hinge Hole Plug

Door Handle Screw Cover

5. Remove the door handle seal screw front. Move it to the

opposite side of the refrigerator door as shown in Graphic 7.

6. Remove the door stop. Move it to the opposite side of the

refrigerator door as shown in Graphic 5.

7. Position the refrigerator handle on opposite side of the

refrigerator door as shown in Graphic 6-3. Drive the two top
screws in the handle first. Align the lower portion of the handle
and drive the bottom screw.

8. Align refrigerator bottom trim. For Style 1, replace the door
handle screw cover. See Graphic 6-1. For Style 2, slide trim
into place. See Graphic 6-2.

9. Tighten all screws. Set aside refrigerator door until bottom
hinge is installed on product.

Reverse Doors–Contour Door (optional)

Cabinet

1. Remove the ⁵⁄₁₆" hex-head hinge screws from handle side and

move them to the opposite side. See Graphic 1-1.

2. Remove the cabinet hinge hole plugs from the cabinet top and
move them to the opposite side hinge holes as shown in
Graphic 1-2.

Doors

1. Remove the door hinge hole plugs from the top of the freezer

and refrigerator doors. Move them to the opposite side as
shown in Graphic 3.

2. Remove the door stops from both the freezer and the
refrigerator doors and move them to the opposite side. See
Graphic 5.

Door Handle Seal Screw Front

Round-Head Handle Scre

Cabinet

1. Remove ⁵⁄₁₆" hex-head hinge screws from the handle side and

move them to the opposite side. See Graphic 1-1.

2. Remove the cabinet hinge hole plugs from the cabinet top and

move them to the opposite side hinge holes as shown in
Graphic 1-2.

Freezer door

1. Remove freezer handle assembly as shown. Keep all parts

together. See Graphic 2.

2. Remove the door hinge hole plug. Move it to the opposite side

as shown in Graphic 3.

3. Remove the door handle sealing screws. Move them to the

opposite side of the freezer door as shown in Graphic 4.

4. Remove the door stop. Move it to the opposite side of the

freezer door as shown in Graphic 5.

5. Position the freezer handle on opposite side of freezer door.

Assemble handles on the door as shown in Graphic 2.

6. Tighten all screws. Set aside the door until the hinges and

refrigerator compartment door are in place.

Refrigerator door

1. Remove refrigerator handle bottom trim. For Style 1, remove

the handle screw cover. See Graphic 6-1. For Style 2, slide
trim down as shown in Graphic 6-2.

2. Remove the refrigerator handle assembly as shown. Keep all

parts together. See Graphic 6-3.

3. Remove the door hinge hole plug from refrigerator door. Move

it to the opposite side hinge hole as shown in Graphic 3.

4. Remove the door handle sealing screws. Move them to the

opposite side of the refrigerator door as shown in Graphic 4.

Replace Doors and Hinges (all models)

NOTE: Graphic may be reversed if door swing is reversed.

1. Replace the parts for the bottom hinge as shown and tighten

screws. See Bottom Hinge graphic. Replace the refrigerator
door.

NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.

2. Assemble the parts for the center hinge as shown and tighten
all screws. See Center Hinge graphic. Replace the freezer
door.

3. Assemble the parts of the top hinge as shown in the Top
Hinge graphic. Do not tighten the screws completely.

4. Line up the doors so that the bottom of the freezer door aligns
evenly with the top of the refrigerator door. Tighten all screws.

Final Steps (all models)

1. Check all the holes to make sure that hole plugs and screws

are in place. Reinstall the top hinge cover as shown in the Top
Hinge graphic.

2. Replace the base grille. See Base Grille graphic.

3. Plug in refrigerator or reconnect power.

4. Reset the controls. See “Using the Control(s).”

5. Return all removable door parts to doors and food to

refrigerator.

6

Door Removal &

Replacement

Base Grille

Top Hinge

A

B

C

A. Top Hinge Cover

5

/

B. " Hex-Head Hinge Screws

16

C. Top Hinge

Center Hinge

A. Center Hinge

5

/

B. " Hex-Head Hinge Screws

16

Standard Door - Door Swing Reversal (optional)

2

A

A

A. Cabinet Hinge Hole Plugs

B

A

3

A. Door Hinge Hole Plug

A.

A

A. Flat-Head Handle Screws
B. Freezer Handle

4

A

A

B

A. Door Handle Sealing Screws

Front View

Side View

5

1-2

5

/

" Hex-Head Hinge

16

Screws

1-1

A

1

7

Bottom Hinge

A. Bottom Hinge

5

/

B. " Hex-Head Hinge Screws

16

Contour Door -

Door Swing Reversal

(optional)

To reverse the door swing
for a contour door simply
reverse the hinges.

Refer to the indicated
graphics found in “Standard
Door - Door Swing
Reversal.”

A

B

1-1

A. Door Stop Screw
B. Door Stop

1-2

3

5

B

A

A. Door Handle

A

Screw Cover

6-1

A. Door Handle

Seal Screw Front

6-2

A. Flat-Head

Handle Screw

B. Refrigerator Handle

C. Handle Screw

A

B

C

6-3

7

Adjust the Doors

Door Closing

Your refrigerator has two front adjustable rollers – one on the right
and one on the left. If your refrigerator seems unsteady or you
want the doors to close easier, adjust the refrigerator's tilt using
the instructions below:

1. Plug into a grounded 3 prong outlet.

2. Move the refrigerator into its final location.

3. Remove the base grille. See Base Grille graphic. The two

leveling screws are part of the front roller assemblies which
are at the base of the refrigerator on either side.

4. Use a screwdriver to adjust the leveling screws. Turn the

leveling screw to the right to raise that side of the refrigerator
or turn the leveling screw to the left to lower that side. It may
take several turns of the leveling screws to adjust the tilt of the
refrigerator.

NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws and
rollers. This makes it easier to adjust the screws.

REFRIGERATOR USE

Using the Controls

For your convenience, your refrigerator controls are preset at the
factory. When you first install your refrigerator, make sure that the
controls are still preset to the mid-settings as shown.

NOTE: To turn your refrigerator off, turn the refrigerator control to
the word OFF or until the word OFF appears. Your product will not
cool when the refrigerator control is set to OFF.

Mid-setting “3”

Mid-setting “3”

5. Open both doors again and check to make sure that they

close as easily as you like. If not, tilt the refrigerator slightly
more to the rear by turning both leveling screws to the right. It
may take several more turns, and you should turn both
leveling screws the same amount.

6. Replace the base grille.

Align Doors

If the space between your doors looks uneven, you can adjust it
using the instructions below:

1. Pry off the top hinge cover.

2. Loosen the top hinge screws using a ⁵⁄₁₆" socket or wrench.

3. Have someone hold the door in place or put a spacer between

the doors while you tighten the top hinge screws.

4. Replace the top hinge cover.

Mid-setting “4”

REFRIGERATOR

IMPORTANT:

■ Give your refrigerator time to cool down completely before

adding food. It is best to wait 24 hours before you put food
into the refrigerator.

■ If you add food before the refrigerator has cooled completely,

your food may spoil. Adjusting the Refrigerator and Freezer
Controls to a higher (colder) than recommended setting will
not cool the compartments any faster.

Adjusting Controls

The mid-settings indicated in the previous section should be
correct for normal household usage. The controls are set correctly
when milk or juice is as cold as you like and when ice cream is
firm.

If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not blocked.

4

FREEZER

4

8

If you need to adjust temperatures, use the settings listed in the
chart below as a guide. On models with two controls, adjust the
refrigerator temperature first. Wait at least 24 hours between
adjustments and then recheck the temperatures.

Crisper Humidity Control

(on some models)

You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.

LOW (open) for best storage of fruits and vegetables with skins.
HIGH (closed) for best storage of fresh, leafy vegetables.

Remember

■ The quality of your ice will be only as good as the quality of the

water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.

■ Never use anything sharp to break up the ice in the bin or

bucket. This can cause damage to the ice container and the
dispenser mechanism.

■ Do not store anything on top of or in the ice maker or ice bin.

Water Dispenser

Ice Maker

Turning the Ice Maker On/Off

To turn the ice maker ON, simply lower the wire shutoff arm.
To manually turn the ice maker OFF, lift the wire shutoff arm to the

OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,

the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.

Ice Production Rate

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

■ The ice maker should produce approximately 8 to 12 batches

of ice in a 24-hour period.

■ To increase ice production, lower the freezer and refrigerator

temperature. See “Using the Controls.” Wait 24hours
between adjustments.

■ For maximum ice production (on some models), push the

switch to ICE PLUS. The ice maker should produce 16 to
20 batches of ice in a 24-hour period in the Ice Plus mode.

IMPORTANT:

■ After connecting the refrigerator to a water source, flush the

water system by dispensing water into a sturdy container until
you draw and discard 2 to 3 gal. (8 to 12 L) of water, or for
approximately 5 minutes after the water begins dispensing.
The flushing process cleans the water system and clears the
air from the lines. As the air is cleared from the lines, water
may spurt out of the dispenser.

■ Allow several hours for the refrigerator to cool down and chill

water.

■ Dispense enough water every week to maintain a fresh supply.

To Dispense Water:

There are two water dispenser buttons for use with different sizes
of coe ne n.

9

Water Filtration System

WARMER

COOLER

RECOMMENDED SETTING

REFRIGERATOR

WARMER

COOLER

RECOMMENDED SETTING

FREEZER

ALLOW 24 HOURS BETWEEN ADJUSTMENTS

NOTE: Do not use with water that is microbiologically unsafe
or of unknown quality without adequate disinfection before or
after the system.

Water Filter Status Light (on some models)

The water filter status light, located at the top of the refrigerator
compartment, will help you know when to change your water filter.
When the water filter status light changes from green to yellow,
this tells you that it is almost time to change the water filter. It is
recommended that you replace the water filter when the water
filter status light changes to red OR water flow to your water
dispenser or ice maker decreases noticeably.

After changing the water filter, reset the filter status light by
pressing the button. The status light will change from red to green
when the system is reset.

Non-indicator Water Filter (on some models)

If your refrigerator does not have the water filter status light, you
should change the water filter every 6 to 9 months depending
upon your usage. If the water flow to the water dispenser or ice
maker decreases noticeably before 6 months have passed,
replace the water filter more often.

Using the Dispenser Without the Water Filter

You can run the dispenser without a water filter. Your water will not
be filtered.

1. Remove the base grille water filter.

2. Slide the cap off the end of the filter.
IMPORTANT: Do not discard the cap. It is part of your

refrigerator. Keep the cap to use with the replacement filter.

3. Insert the cap all the way into the base grille.

4. Rotate the cap until it is firmly in place.

To Clean Your Refrigerator:

NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches or cleansers containing
petroleum products on plastic parts, interior and door liners or
gaskets. Do not use paper towels, scouring pads, or other harsh
cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.

3. Wash stainless steel and painted metal exteriors with a clean

sponge or soft cloth and a mild detergent in warm water.

4. There is no need for routine condenser cleaning in normal

home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.

If you need to clean the condenser:

■ Remove the base grille.

■ Use a vacuum cleaner with a soft brush to clean the grille,

the open areas behind the grille and the front surface area
of the condenser.

■ Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

Changing the Light Bulbs

NOTE: Not all bulbs will fit your refrigerator. Be sure to replace the
bulb with one of the same size, shape, and wattage.

1. Unplug refrigerator or disconnect power.

2. Remove the bulb from behind the control panel in the

refrigerator or from behind the light shield in the freezer (on
some models). Replace it with a bulb of the same wattage.

3. Plug in refrigerator or reconnect power.

REFRIGERATOR CARE

Cleaning

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to prevent
odors from building up. Wipe up spills immediately.

IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To prevent
odor transfer and drying out of food, wrap or cover foods tightly.

1

WARMER

WARMER

1

2

R

F

E

R

3

3

M

O

EC

R

4

COOLER

5

2

FREEZER

3

3

R

RECOMMENDED SETTING

O

T

A

R

E

IG

4

TTING

ED SE

D

N

ME

5

COOLER

S

T

N

E

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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Refrigerator Operation

The refrigerator will not operate

■ Power cord unplugged? Plug into a grounded 3 prong outlet.

■ Is outlet working? Plug in a lamp to see if the outlet is

working.

■ Household fuse blown or circuit breaker tripped? Replace

the fuse or reset the circuit breaker.

■ Are controls on? Make sure the refrigerator controls are on.

See “Using the Controls.”

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting

will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.

■ Buzzing - heard when the water valve opens to fill the ice

maker

■ Pulsating - fans/compressor adjusting to optimize

performance

■ Hissing/Rattling - flow of refrigerant, movement of water

lines, or from items placed on top of the refrigerator

■ Sizzling/Gurgling - water dripping on the heater during

defrost cycle

■ Popping - contraction/expansion of inside walls, especially

during initial cool-down

■ Water running - may be heard when water melts during the

defrost cycle and runs into the drain pan

■ Creaking/Cracking - occurs as ice is being ejected from the

ice maker mold.

The doors will not close completely

■ Door blocked open? Move food packages away from door.

■ Bin or shelf in the way? Push bin or shelf back in the correct

position.

Temperature and Moisture

Temperature is too warm

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely.

■ Door(s) opened often or left open? Allows warm air to enter

refrigerator. Minimize door openings and keep doors fully
closed.

■ Large load of food added? Allow several hours for

refrigerator to return to normal temperature.

■ Controls set correctly for the surrounding conditions?

Adjust the controls a setting colder. Check temperature in
24 hours. See “Using the Controls.”

There is interior moisture buildup

NOTE: Some moisture build-up is normal.

■ Humid room? Contributes to moisture build-up.

■ Door(s) opened often or left open? Allows humid air to enter

refrigerator. Minimize door openings and keep doors fully
closed.

Ice and Water

The ice maker is not producing ice or not enough ice

■ Refrigerator connected to a water supply and the supply

shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Ice maker turned on? Make sure wire shutoff arm or switch

(depending on model) is in the ON position.

■ New installation? Wait 24 hours after ice maker installation

for ice production to begin. Wait 72 hours for full ice
production.

■ Large amount of ice recently removed? Allow 24 hours for

ice maker to produce more ice.

■ Ice cube jammed in the ice maker ejector arm?

Remove ice from the ejector arm with a plastic utensil.

■ Water filter installed on the refrigerator? Remove filter and

operate ice maker. If ice volume improves, then the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”

The doors are difficult to open

■ Gaskets dirty or sticky? Clean gaskets and contact surfaces

with mild soap and warm water. Rinse and dry with soft cloth.

11

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

■ Water shutoff valve not fully open? Turn the water shutoff

valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Water filter installed on the refrigerator? Remove filter and

operate ice maker. If ice quality improves, then the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”

■ Questions remain regarding water pressure? Call a

licensed, qualified plumber.

Off-taste, odor or gray color in the ice

■ New plumbing connections? New plumbing connections

can cause discolored or off-flavored ice.

■ Ice stored too long? Discard ice. Wash ice bin. Allow

24 hours for ice maker to make new ice.

■ Odor transfer from food? Use airtight, moisture proof

packaging to store food.

■ Are there minerals (such as sulfur) in the water? A water

filter may need to be installed to remove the minerals.

■ Water filter installed on the refrigerator? Gray or dark

discoloration in ice indicates that the water filtration system
needs additional flushing. Flush the water system before using

12

PRODUCT DATA SHEETS

Base Grille Water Filtration System

Model WF-L200V Capacity 200 Gallons (757 Liters)

Model WF-NL120V Capacity 120 Gallons (454 Liters)

Tested and certified by NSF International against ANSI/NSF Standard
42 for the reduction of Chlorine, Taste and Odor, Particulate Class lll*;
and against ANSI/NSF Standard 53 for the reduction of Lead,
Mercury, Benzene, and p-dichlorobenzene.

This system has been tested according to ANSI/NSF 42/53 for the reduction of the substances listed below. The concentration of
the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for
water leaving the system, as specified in ANSI/NSF 42/53.

Substance Reduction
Aesthetic Effects

Chlorine Taste/Odor
Particulate Class III

Contaminant
Reduction

Lead: @ pH 6.5
Lead: @ pH 8.5

Mercury: @ pH 6.5
Mercury: @ pH 8.5

Benzene 0.0050 mg/L 0.0157 mg/L 0.015 ± 10% 0.002 mg/L 0.00083 mg/L 87.26% 94.71%

p-dichlorobenzene 0.075 mg/L 0.210 mg/L 0.225 ± 10% 0.0005 mg/L 0.0005 mg/L 99.76% 99.76%

NSF Reduction
Requirements

≥50%

*

≥85%

NSF Reduction
Requirements

0.01mg/L

0.01mg/L

0.002 mg/L

0.002 mg/L

Average
Influent

1.9 mg/L
49,333/mL

Average
Influent

0.14 mg/L***

0.15 mg/L***

0.0059 mg/L

0.0054 mg/L

Influent Challenge
Concentration

2.0 mg/L ± 10%
At least 10,000 particles/mL

Influent Challenge
Concentration

0.15 mg/L ± 10%

0.15 mg/L ± 10%

0.006 mg/L ± 10%

0.006 mg/L ± 10%

Maximum
Effluent

0.07 mg/L
640 mg/L**

Maximum
Effluent

0.0014 mg/L

0.0069 mg/L

0.0009 mg/L

0.0007 mg/L

Average
Effluent

0.06 mg/L
312 mg/L

Average
Effluent

0.0011 mg/L

0.0042 mg/L

0.0004 mg/L

0.00043 mg/L

Minimum %
Reduction

>75.0%

98.7%

Minimum %
Reduction

99.0%

95.4%

84.74%

87.03%

Average %
Reduction

>75.0%
99%

Average %
Reduction

99.21%

97.08%

92.47%

91.93%

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 63°F
(17.2°C).

■ It is essential that operational, maintenance, and filter

replacement requirements be carried out for the product to
perform as advertised.

■ Model WF-L200V The filter monitor system measures the

■ Refer to the front cover or “Accessories” section for the

Manufacturer’s name, address and telephone number.

■ Refer to the “Warranty” section for the Manufacturer’s limited

warranty.
amount of water that passes through the filter and alerts you
to replace the filter. When 90% of the filter’s rated life is used,
the filter indicator light changes from green to yellow. When
100% of the filter’s rated life is used, the filter indicator light
changes from yellow to red, and it is recommended that you
replace the filter. Use replacement cartridge L200V/NL120V,
part #4396701. 2004 suggested retail price of $32.99 U.S.A./
$49.99 Canada. Prices are subject to change without notice.

■ Model WF-NL120V Change the water filter cartridge every 6-

Application Guidelines/Water Supply Parameters

Water Supply
Water Pressure
Water Temperature
Service Flow Rate

City or Well
30 - 120 psi (207 - 827 kPa)
33° - 100°F (0.6° - 37.8° C)

0.5 GPM (1.89 L/min.) @ 60 psi.

9 months. Use replacement cartridge L200V/NL120V, part
#4396701. 2004 suggested retail price of $32.99 U.S.A./
$49.99 Canada. Prices are subject to change without notice.

■ The product is for cold water use only.

■ Do not use with water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after
the system.

Class III particle size: >5 to <15 um

*

Test requirement is at least 10,000 particles/mL of AC Fine Test Dust.

**

These contaminants are not necessarily in your water supply. Performance may vary based on local water conditions.

***

® NSF is a registered trademark of NSF International.

13

WHIRLPOOL® REFRIGERATOR WARRANTY

ONE-YEAR FULL WARRANTY ON REFRIGERATOR

For one year from the date of purchase, when this refrigerator (excluding the water filter) is operated and maintained according to
instructions attached to or furnished with the product, Whirlpool Corporation will pay for FSP

to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.
On models with a water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated

and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for replacement
parts to correct defects in materials and workmanship.

SECOND THROUGH FIFTH YEAR FULL WARRANTY ON SEALED REFRIGERATION SYSTEM PARTS AS LISTED

In the second through fifth years from the date of purchase, when this refrigerator is operated and maintained according to instructions
attached to or furnished with the product, Whirlpool Corporation will pay for FSP

defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and
connecting tubing. Service must be provided by a Whirlpool designated service company.

Whirlpool Corporation will not pay for:

1. Service calls to correct the installation of your refrigerator, to instruct you how to use your refrigerator, to replace house fuses or

correct house wiring or plumbing, to replace light bulbs, or replacement water filters other than as noted above.

2. Repairs when your refrigerator is used in other than normal, single-family household use.

3. Pickup and delivery. Your refrigerator is designed to be repaired in the home.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of products not

approved by Whirlpool Corporation or Whirlpool Canada Inc.

5. Any food loss due to product failure.

6. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

7. Replacement parts or repair labor costs for units operated outside the United States or Canada.

8. In Canada, travel or transportation expenses for customers who reside in remote areas.

®

replacement parts and repair labor costs to correct

®

replacement parts and repair labor costs

WHIRLPOOL CORPORATION AND WHIRLPOOL CANADA INC. SHALL NOT BE LIABLE

FORINCIDENTALORCONSEQUENTIALDAMAGES

Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.

Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine
if another warranty applies.

If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found
by checking the “Assistance or Service” section or by calling the Whirlpool Customer Interaction Center, 1-800-253-1301 (toll-free),
from anywhere in the U.S.A. In Canada, contact your Whirlpool Canada Inc. designated service company or
call 1-800-807-6777.

8/01

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