This Whirlpool Job Aid, “Self-Cleaning Slide-In Gas Range,” (Part #8178455), provides the
technician with information on the installation, operation, and service of the Self-Cleaning SlideIn Gas Range. It is to be used as a training Job Aid and Service Manual. For specific information
on the model being serviced, refer to the “Use and Care Guide,” or “Wiring Diagram” provided with
the gas range.
The Wiring Diagram and Strip Circuits used in this Job Aid are typical and should be used for
training purposes only. Always use the Wiring Diagram supplied with the product when servicing
the unit.
GOALS AND OBJECTIVES
The goal of this Job Aid is to provide detailed information that will enable the service technician to
properly diagnose malfunctions and repair the Whirlpool Self-Cleaning Slide-In Gas Range.
The objectives of this Job Aid are to:
•Understand and follow proper safety precautions.
•Successfully troubleshoot and diagnose malfunctions.
•Successfully perform necessary repairs.
•Successfully return the range to its proper operational status.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made
on our products by anyone other than Authorized Service Technicians.
Your safety and the safety of others is very important.
We have provided many important safety messages in this Job Aid and on the appliance. Always
read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word
“DANGER” or “WARNING.” These words mean:
You can be killed or seriously injured if you don’t
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance
of injury, and tell you what can happen if the instructions are not followed.
immediately follow instructions.
You can be killed or seriously injured if you don’t
follow instructions.
1-1
MODEL & SERIAL NUMBER DESIGNATIONS
MODEL NUMBER
MODEL NUMBER
PRODUCT GROUP
R = ELECTRIC RANGES
S = GAS RANGES
G = WHIRLPOOL GOLD RANGE
PRODUCT IDENTIFICATION
A = ACCESSORY K = KITS
B = BUILT-IN M = MV COMBO
C = COOKTOP S = SET-IN
E = EYE-LEVEL W = SLIDE-IN GAS
F = FREESTANDING Y = SLIDE-IN ELECTRIC
H = HOODS
B = SOLID BLACK GLASS
L = LARGE WINDOW
O = METAL OVEN DOOR
P = STANDARD WINDOW GLASS
FEATURE CODE
E = ELECTRONIC IGNITION (GAS ONLY)
S = STANDING IGNITION (GAS ONLY)
C = COLOR COORDINATED GLASS (BEFORE 1998)
X = NOT DEFINED
YEAR OF INTRODUCTION
P = 2004
COLOR CODE
B = BLACK
Q = WHITE ON WHITE
S = STAINLESS STEEL
T = BISCUIT
GW3 9 5 LEP Q
SERIAL NUMBER
SERIAL NUMBER
MANUFACTURING SITE
X = OXFORD, MS
YEAR OF PRODUCTION
R = 2004
WEEK OF PRODUCTION
(7th WEEK)
PRODUCT SEQUENCE NUMBER
X R 07 1 2 3 4 5
1-2
MODEL & SERIAL NUMBER LABEL
& WIRING DIAGRAM LOCATIONS
The Model/Serial Number label and Wiring Diagram locations are shown below.
Model/Serial Number Location
(Above Storage Drawer)
Storage Drawer
1-3
Wiring Diagram Location
(On Underside Of Drawer)
SPECIFICATIONS
Model #GW395LEP Q/B/T/S
Model DescriptionGas Self-Clean
Oven Control TypeEZ354
OVEN CONTROL FUNCTIONS
Convect bakeNo
BakeYes
Temperature range170 to 500°F
Custom broilYes
Temperature range300 to 500°F
Temperature control
Self-cleanYes, variable time
Time set range2:30 to 4:30 (15 min. increments)
Delay bakeYes (Cook time, Stop time buttons)
TimerYes (up to 12hrs, 59 min. max.)
Oven light (manual)Yes
Control lockoutYes
Pre-heat countdown timerYes
Control overlay color
Oven Heating Indicator LightIn display
Hidden functions
CONSOLE FEATURES
LocationFront
Burner "ON" Indicator LightNo
Burner ControlsPush to turn, infinite
Valve degrees of rotation210 degrees
COOKTOP FEATURES
Burner TypeSealed
IgnitionElectronic
Burner Configuration
Right Front Burner6,000 btu
Left Front Burner14,000 btu
Right Rear Burner12,000 btu
Left Rear Burner6,000 btu
Lift TopNo
OVEN FEATURES
Oven cleaning typeSelf-clean
Accubake systemYes
Number of temperature sensors1
Oven Capacity4.3 Cu. Ft.
Broil Burner10,000 btu
Door Position in BroilClosed
Bake Burner15,500 btu
Oven LightYes
Temperature up/down buttons
(5 degree increments)
Q=White/Nestle, B=Black/blk Divide,
T=Biscuit/dk biscuit, S=Black/blk Divide
Select F/C temperature, temperature
calibration offset, disable/enable timer
reminder signals, disable/enable cycle end
audible signals
1-4
Model #GW395LEP Q/B/T/S
OVEN DOOR FEATURES
Door LatchYes-Motorized
Removable DoorYes
STORAGE/WARMING DRAWER
Storage DrawerYes
LITERATURE
Use & Care GuideYes (English + French)
Tech Sheets/Wiring Diagrams9757668
Installation InstructionsYes (English + French)
Service Manual/Job Aid8178455
DIMENSIONS
Height-Overall35.9"
Width29.875"
OTHER SPECIFICATIONS
LP ConvertibleYes, conversion orifices included
Agency ApprovalCSA
Power cordIncluded
Anti-Tip Device w/ UnitFloor Bracket
ACCESSORIES
Included, matches body color, to close gap
Trim Kit
from rear of unit to wall (previous
freestanding installation)
1-5
WHIRLPOOL GAS RANGE WARRANTY
LENGTH OF
WARRANTY:
ONE-YEAR FULL
WARRANTY
FROM DATE OF
PURCHASE.
WHIRLPOOL
WILL PAY FOR:
®
replacement
FSP
parts and repair
labor costs to
correct defects in
materials or workmanship. Service
must be provided
by an authorized
Whirlpool service
company.
WHIRLPOOL
WILL NOT PAY FOR:
A. Service calls to:
1. Correct the installation of the range.
2. Instruct you how to use the range.
3. Replace house fuses or correct house wiring.
4. Replace owner-accessible light bulbs.
5. Correct house plumbing.
B. Repairs when the range is used in other than
normal, single-family household use.
C. Pickup and delivery. The range is designed to
be repaired in the home.
D. Damage to the range caused by accident, alter-
ation, misuse, abuse, fire, flood, acts of God, or
use of products not approved by Whirlpool.
E. Repairs to parts or systems resulting from unau-
thorized modifications made to the appliance.
F. In Canada, travel or transportation expenses for
customers who reside in remote areas.
G. Replacement parts or repair labor costs for units
operated outside the United States and Canada.
WHIRLPOOL CORPORATION AND WHIRLPOOL CANADA INC.
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages
so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you
may also have other rights which vary from state to state or province to province.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized
Whirlpool dealer to determine if another warranty applies.
If you need service first see “Troubleshooting” in the “Use & Care Guide.” Additional help can be found by
checking “Assistance or Service” or call our Customer Interaction Center at 1-800-253-1301 from
anywhere in the U.S.A., or write: Whirlpool Brand Home Appliances, Customer Interaction Center, 553
Benson Road, Benton Harbor, MI 49022-2692. In Canada, call Whirlpool Canada Inc. at 1-800-807-6777.
1-6
INSTALLATION INFORMATION
GAS SUPPLY REQUIREMENTS
WARNING
Explosion Hazard
Use a new AGA or CSA approved gas
supply line.
Install a shutoff valve.
Securely tighten all gas connections.
If connected to L.P. gas, have a qualified
person make sure gas pressure does
not exceed 14″ water column.
Examples of a qualified person include
licensed heating personnel, authorized
gas company personnel, and
authorized service personnel.
Failure to do so can result in death,
explosion, or fire.
Observe all governing codes and ordinances.
IMPORTANT: Range must be connected to
a regulated gas supply.
1.This installation must conform with local
codes and ordinances. In the absence of
local codes, installations must conform
with American National Standard, National
Fuel Gas Code ANSI Z223.1—latest edition* or CANI-B149—latest edition** installation codes.
Copies of the standards listed may be obtained
from:
2.Input ratings shown on the model/serial
rating plate are for elevations up to 2,000
feet (609.6 m). For elevations above 2,000
feet (609.6 m), ratings are reduced at a
rate of 4% for each 1,000 feet (304.8 m)
above sea level. (Not applicable for
Canada.)
3.This range is equipped for use with Natural gas. It is design-certified by AGA/CSA
for Natural and L.P. gas with appropriate
conversion. Conversion to L.P. gas can be
made using the kit included in the literature package. The model/serial rating plate
has information on the type of gas that can
be used. If this information does not agree
with the type of gas available, check with
your Whirlpool dealer.
4.Provide a gas supply line of 3/4″ (1.9 cm)
rigid pipe to the range location. A smaller
size pipe on long runs may result in insufficient gas supply. Pipe-joint compounds
appropriate for use with L.P. gas must be
used. With L.P. gas, piping or tubing size
can be 1/2″ (1.3 cm) minimum. L.P. gas
suppliers usually determine the size and
materials used on the system.
5.If local codes permit, a new AGA/CSA
design-certified, 4-5 foot (122 -152.4 cm)
long, 1/2″ (1.3 cm) or 3/4″ (1.9 cm) I.D.,
flexible metal appliance connector is recommended for connecting this range to
the gas supply line. Do Not kink or damage
the flexible tubing when moving the range.
A 1/2″ (1.3 cm) male pipe thread is needed
for connection to pressure regulator female pipe threads.
* American Gas Association
1515 Wilson Boulevard
Arlington, Virginia 22209
** CSA International
8501 East Pleasant Valley Road
Cleveland, Ohio 44131-5575
Flexible Gas Supply Line
Continued on the next page.
2-1
6.The supply line shall be equipped with an
approved shutoff valve. This valve should
be located in the same room, but external
to the range, and should be in a location
that allows ease of opening and closing.
Do Not block access to shutoff valve.
Manual Shutoff Valve
OPEN Position
To Range
8.The regulator setting must be checked at
a minimum of 1 inch water column above
the manifold pressure. The inlet pressure
to the regulator should be as follows for
operation:
Natural gas:
Manifold pressure—5 inches
Maximum pressure—14 inches
L.P. gas:
Manifold pressure—10 inches
Maximum pressure—14 inches
9.Line pressure testing:
Gas Supply Line
7.If rigid pipe is used as a gas supply line, a
combination of pipe fittings must be used
to obtain an in-line connection to the range.
All strains must be removed from the supply and fuel lines so the range will be level
and in line.
Rigid Pipe
Testing above 1/2 psi (gauge)
The range and its individual shutoff valve
must be disconnected from the gas supply
piping system during any pressure testing
of that system at test pressures greater
than 1/2 psig (3.5 kPa).
Testing at 1/2 psi (gauge) or lower
The range must be isolated from the gas
supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than
1/2 psig (3.5 kPa).
2-2
ELECTRICAL REQUIREMENTS
WARNING
NOTE: The metal chassis of the range MUST
be grounded in order for the control panel to
work. If the metal chassis of the range is not
grounded, NO keypads will operate. Check
with a qualified electrician if you are in doubt as
to whether the metal chassis of the range is
grounded.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, fire, or electrical shock.
If codes permit and a separate ground wire
is used, it is recommended that a qualified
electrician determine that the ground path
is adequate.
Do Not ground to a gas pipe.
Check with a qualified electrician if you are
not sure range is grounded.
Do Not have a fuse in the neutral or ground
circuit.
A 120-volt, 60-Hz, AC-only, 15-ampere, fused
electrical circuit is required. A time-delay fuse
or circuit breaker is recommended. It is recommended that a separate circuit serving only this
range be provided.
Recommended ground method
For personal safety, this range is equipped with
a power supply cord having a 3-prong ground
plug. To minimize possible shock hazard, the
cord must be plugged into a mating 3-prong,
ground-type outlet, grounded in accordance
with the National Electrical Code, ANSI/NFPA
70—latest edition* or CSA Standard C22.1,
Canadian Electrical Code, Part 1,—latest edition** and all local codes and ordinances. If a
mating outlet is not available, it is the personal
responsibility and obligation of the customer to
have a properly grounded, 3-prong outlet installed by a qualified electrician.
Copies of the standards listed may be obtained
from:
* National Fire Protection Association
Batterymarch Park
Quincy, Massachusetts, 02269
** CSA International
8501 East Pleasant Valley Road
Cleveland, Ohio 44131-5575
Electronic ignition systems operate within wide
voltage limits, but proper grounding and polarity are necessary. In addition to checking that
the outlet provides 120-volt power and is correctly grounded, the outlet must be checked by
a qualified electrician to see if it is wired with
correct polarity.
2-3
L.P. GAS CONVERSION
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
WARNING
1.Check to make sure that the main gas
supply line to the range has been shut off,
and that the power supply cord is disconnected from the AC outlet.
Gas Valve Handle
To “Shutoff” Position
2.To convert the surface burners for use
with L.P. gas:
a)Remove the grates and burner caps
from the cooktop.
b)Remove the two screws from each of
the burner heads and lift the heads off
the cooktop.
Fire Hazard
Shut off gas supply line valve.
Make all conversions before turning
gas supply valve back on.
Failure to follow these instructions
could result in explosion, fire, or other
injury.
NOTE: Gas conversion from Natural to L.P.
gas must be done by a qualified installer.
Examples of a qualified installer include
licensed heating personnel, authorized gas
company personnel, and authorized service personnel.
L.P. gas must not be used unless the L.P.
conversion has been made using the kit that is
included with this range. See the “Gas Supply
Requirements” starting on page 2-1.
Burner Head
2-4
NOTE: The L.P. orifices are fastened to the
back of the range near the bottom on a cardboard form.
Orifice Card
c) Use an 8 mm socket and carefully re-
move the orifice spud from each of the
four burners.
d)Install the four L.P. gas orifices in the
burners, as shown in the following chart
(do not overtighten them):
Burner Location Burner RatingColorSize
Right Front5,000 BTURed0.70 mm
Left Front13,000 BTUGreen1.10 mm
Right Rear10,000 BTUBlue0.95 mm
Left Rear5,000 BTURed0.70 mm
e)Place the natural gas orifices in the ori-
fice card holes.
3.To convert the broil burner for use with
L.P. gas:
a)Open the oven door and remove the
oven racks.
b)Use a 1/2″ open-end wrench and turn
the orifice hood down snug onto the pin
(approximately 2-1/2 turns). DO NOTOVERTIGHTEN THE ORIFICE. The
burner flame cannot be properly adjusted if this conversion is not made.
c) Reinstall the oven racks and close the
oven door.
Orifice Spud
Continued on the next page.
2-5
Broil Burner Orifice
4.To convert the bake burner for use with
L.P. gas:
a)Remove the bake burner from the gas
distribution valve orifice (see page 4-14
for the procedure).
b)Use a 1/2″ open-end wrench and turn
the bake burner orifice hood down snug
onto the pin (approximately 2-1/2 turns).
DO NOT OVERTIGHTEN THE ORIFICE. The burner flame cannot be prop-
erly adjusted if this conversion is not
made.
Bake Burner Orifice Hood
Pin
Orifice
Hood
Natural Gas:
Increases Flame Size
In This Direction
L.P. Gas:
Increases Flame Size
In This Direction
5.To convert the gas distribution valve
for use with L.P. gas:
a)Remove the storage drawer from the
range.
Gas Distribution Valve
2-6
b)Pull the plastic cap off the gas distribu-
tion valve conversion cap.
Plastic Cap
c) Unscrew the conversion cap from the
gas distribution valve and remove it and
the plastic cap. Note the difference between the L.P. and Natural gas ends of
the cap.
d)Install the loop on the plastic cap over
the natural gas side of the conversion
cap.
e)Install the plastic cap and the conver-
sion cap on the gas distribution valve
with the L.P. side facing up (you will see
“LP” stamped inside the cap, as shown
below).
f) Reinstall the storage drawer.
Plastic Cap
Conversion Cap Set
For Use With L.P. Gas
Conversion Cap Set For
Use With (N) Natural Gas
L.P. Gas
Natural Gas
L.P. Gas
6.Turn the gas supply valve handle on.
Gas Valve Handle To “On” Position
2-7
ADJUSTING FOR THE PROPER FLAME
SURFACE BURNERS
1.Turn on one of the surface burners and set
the flame to its lowest (LO) setting. The
flame should be steady and the inner cone
should be dark blue in color. The size
should be approximately 1/4″ (0.64 cm)
high.
2.If the low flame needs to be adjusted:
a)Remove the control knob.
b) Look inside the gas valve stem and note
the small screw. Insert a small screwdriver into the gas valve stem and fit it
in the screw slot.
Flame
Adjustment
Screw
BAKE & BROIL BURNERS
1.Remove the oven racks and oven bottom.
2.Light the bake and broil burners, then
check their flames. They should be approximately 1/2″ (1.3 cm) high.
3.If the bake or broil burner flame needs to
be adjusted:
a)Loosen the locking screw on the burner
air shutter. NOTE: For the bake burner,
you will have to remove the unit from
its mounting location to access the air
shutter.
Bake Burner
Air Shutter
c) Hold the gas valve stem with a pair of
pliers, and turn the screw in either direction until the flame size is approximately 1/4″ high.
d)Replace the control knob.
e)Turn the control knob from HI to LO and
check to make sure that it remains adjusted properly.
f) Check the other three burners, and ad-
just them, if necessary.
Broil Burner
Air Shutter
b)Adjust the air shutter until the flame is
the proper height. The inner cone
should be bluish-green, and the outer
mantle should be dark blue. There
should be no blowing or lifting of the
flame away from the burner ports.
NOTE: Natural gas flame does not have
a yellow tip.
c) Retighten the air shutter screw.
2-8
INSTALLING THE ANTI-TIP BRACKET
WARNING
Tip-Over Hazard
A child or adult can tip the range and
be killed.
Connect anti-tip bracket to rear range
foot.
Reconnect the anti-tip bracket, if the
range is moved.
Failure to follow these instructions can
result in death or serious burns to
children and adults.
NOTE: The anti-tip bracket can be installed to
hold either the right or left rear leg of the range.
1.Determine which leg you wish to anchor to
the floor.
2.Place the template on the floor in the
range opening so that the top edge is
against the wall, molding, or cabinet, and
the template is in the location where the
anti-tip bracket will be installed.
3.Tape the template to the floor.
PARTS SUPPLIED
(2) Plastic Anchors (2) Screws
(1) Anti-Tip Bracket
Template
NOTE: For mounting to a wood floor, proceed
with step 4. For concrete or ceramic floors,
proceed to step 5.
4.To mount the anti-tip bracket to a wood
floor:
a)Use the template to mark the hole loca-
tions to be drilled.
b) Use a 1/8″ drill bit and drill the two holes.
Continued on the next page.
2-9
c) Remove the template from the floor.
c) Remove the template from the floor.
d)Line up the two mounting holes in the
anti-tip bracket with the two holes you
just drilled in the floor.
e)Use the two screws that were supplied
and fasten the anti-tip bracket to the
floor.
5.To mount the anti-tip bracket to a con-
crete or ceramic floor:
a)Use the template to mark the hole loca-
tions to be drilled.
d)Tap the two plastic anchors into the
mounting holes with a hammer.
e)Line up the two mounting holes in the
anti-tip bracket with the two holes you
just drilled in the floor.
f) Use the two screws that were supplied
and fasten the anti-tip bracket to the
floor.
6.Move the range close to the cabinet opening and plug the power supply cord into a
grounded outlet.
7.Move the range into position and make
sure that the rear leveling leg slides into
the anti-tip bracket, as shown.
b)Use a 3/16″ drill bit and drill the two
holes.
Slide Leg Into Bracket
2-10
THEORY OF OPERATION
ELECTRONIC OVEN CONTROL SYSTEM FUNCTIONS
BAKE PREHEAT
When the user presses the BAKE key, the control displays Pre in 3-digit display area during
preheat countdown. The BAKE and ON LEDs
are also lit.
If the user queries the set temperature, the
control displays the set temperature, a flashing degree symbol, and a solidly lit temperature scale.
If the user changes the set temperature during the preheat cycle, the countdown continues uninterrupted.
When the preheat countdown expires:
1.The control sounds the preheat end audible signal.
2.The control shows the set temperature in
the 3-digit display area, along with a solidly lit degree symbol.
3.The BAKE and ON LEDs remain lit. The
displayed temperature does not change
unless the user changes the set temperature.
Open Door Preheat
If the door is opened during the preheat cycle:
1.An open door display is shown (door LED).
2.Electric Models: Both bake and broil ele-
ments will turn off at the end of cycle.
3.Gas Models: The broil burner will turn off
as soon as the user opens the door, and
the bake burner will turn off after a 15second delay.
4.The preheat countdown continues in background.
BAKE
If the control receives the door-locked signal
during an active bake function, the control
should perform the following procedure:
1.Moves the door latch to the unlocked
position.
2.Waits for the door-unlocked signal from
the door switch.
3.If the door-unlocked signal is not received,
it terminates the bake function, and sounds
the audible failure signal.
4.If the door-locked signal is discontinued,
the control continues the Bake function.
3-1
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