Whirlpool FSCR10421 User Manual

Health & Safety, Use & Care and Installation guide

www.whirlpool.com.au

ENGLISH .......................................3

2

ENGLISH

HEALTH & SAFETY, USE & CARE
and INSTALLATION GUIDES

THANK YOU FOR BUYING A WHIRLPOOL PRODUCT.

In order to receive a more complete assistance,
please register your appliance on www. whirlpool. com. au

Index

Health and Safety guide

EN

SAFETY INSTRUCTIONS ..............................................................................5

SAFEGUARDING THE ENVIRONMENT ................................................................7

DECLARATION OF CONFORMITY .....................................................................7

Use and Care guide

PRODUCT DESCRIPTION .............................................................................8

APPLIANCE ...........................................................................................8

DETERGENT DISPENSER ...............................................................................8

CONTROL PANEL ......................................................................................9

TECHNICAL DATA FOR WATER CONNECTION ..........................................................10

DOOR ...............................................................................................11

DRUM LIGHT (if available) ............................................................................11

ACCESSORIES ........................................................................................11

HOW TO USE THE APPLIANCE .......................................................................12

FIRST TIME USE ......................................................................................12

DAILY USE ...........................................................................................13

3

PROGRAMMES AND OPTIONS ........................................................................17

FUNCTIONS ..........................................................................................23

INDICATORS .........................................................................................25

DOSING AID / FIRST USE ..............................................................................26

DOSING AID / DAILY USE .............................................................................28

SAVING TIPS .........................................................................................29

CLEANING & MAINTENANCE ........................................................................30

CLEANING THE OUTSIDE OF THE WASHING MACHINE ..................................................30

CHECKING THE WATER SUPPLY HOSE .................................................................31

CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE ............................................32

CLEANING THE DETERGENT DISPENSER ...............................................................33

CLEANING THE WATER FILTER / DRAINING RESIDUAL WATER ...........................................34

TRANSPORT AND HANDLING ........................................................................36

TROUBLESHOOTING ................................................................................37

DOOR – HOW TO OPEN IT IN CASE OF A FAILURE, TO TAKE OUT YOUR LAUNDRY ........................42

AFTER-SALES SERVICE ................................................................................43

Installation guide ...................................................................................44

4

Health and Safety Guide

SAFETY
INSTRUCTIONS

EN

IMPORTANT TO BE READ AND
OBSERVED

Before using the appliance
carefully read these safety
instructions.
Keep them close at hand for
future reference.
These instructions and the
appliance itself provide
important safety warnings, to be
observed at all times.
The manufacturer declines any
liability for failure to observe
these safety instructions,
for inappropriate use of the
appliance or incorrect setting of
controls.
Remove the transport bolts.
The washing machine is tted
with transport bolts to avoid any
possible damage to the interior
during transport. Before using
the machine, it is imperative that
the transport bolts are removed.
After their removal, cover the
openings with the 4 enclosed
plastic caps.
Never open the door forcibly or
use it as a step.

SAFETY WARNINGS

Very young (0-3 years) and young
children (3-8 years) shall be kept
away from the appliance unless
continuously supervised.
Children from 8 years old
and above and persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge can
use this appliance only if they
are supervised or have been
given instructions on safe use
and understand the hazards
involved. Children must not play
with the appliance. Cleaning and

user maintenance must not be
carried out by children without
supervision.

PERMITTED USE
CAUTION: The appliance is

not intended to be operated
by means of an external timer
or separate remote controlled
system.
This appliance is solely for
domestic, not professional use.
Do not use the appliance
outdoors.
Do not store explosive or
ammable substances such as
aerosol cans and do not place or
use gasoline or other ammable
materials in or near the
appliance: a re may break out
if the appliance is inadvertently
switched on.
This washing machine is
exclusively destined to treat
machine washable laundry in
quantities which are usual for
private households.

INSTALLATION

The appliance must be handled
and installed by two or more
persons. Use protective gloves to
unpack and install the appliance.
Installation and repairs must
be carried out by a qualied
technician, in compliance with
the manufacturer’s instructions
and local safety regulations. Do
not repair or replace any part of
the appliance unless specically
stated in the user manual.
Children should not perform
installation operations. Keep
children away during installation.
Keep the packaging materials
(plastic bags, polystyrene parts,

etc.) out of reach of children,
during and after the installation.
After unpacking the appliance,
make sure that it has not been
damaged during transport. In the
event of problems, contact the
dealer or your nearest After-sales
Service.
The appliance must be
disconnected from the power
supply before any installation
operation.
During installation, make sure
the appliance does not damage
the power cable.
Only activate the appliance
when the installation has been
completed.
After installation of the device
to wait a few hours before
starting it, to acclimatize to the
environmental conditions of the
room.
Do not install your appliance
where it may be exposed to
extreme conditions, such as: poor
ventilation, high temperature or
below 5°C or above 35°C.
When installing the appliance
make sure that the four feet are
stable and resting on the oor,
adjusting them as required,
and check that the appliance is
perfectly level using a spirit level.
In case of wooden or so-called
“oating oors” (for instance
certain parquet or laminate
oors), place the appliance on
a sheet of plywood at least 60 x
60 cm wide/ deep and at least 3
cm thick which is secured to the
oor.
Use only new hoses to connect
the appliance to the water
supply. Used hoses must not be
used and should be discarded.

5

Move the appliance without
lifting it by the worktop.
Connect the water inlet
hose(s) to the water supply in
accordance with the regulations
of your local water company.
For models dedicated only for
cold water: Do not connect to the
hot water supply
For models with hot ll: the hot
water inlet temperature must not
exceed 60 °C.
Make sure that the ventilation
openings in the base of your
washing machine (if available on
your model) are not obstructed by
a carpet or other material.
The supply water pressure must
be in range 0.1 -1 MPa.
If you want to place a dryer on
top of your washing machine,
rst contact our After-Sales
Service or your specialist dealer
to verify if this is possible. This
is only admitted if the dryer is
xed on the washing machine by
using an appropriate stacking kit
available through our After- Sales
Service or your specialist dealer.

ELECTRICAL WARNINGS

For installation to comply with
current safety regulations, an
omnipolar switch with minimum
contact gap of 3 mm is required
and the appliance must be
earthed.
If the power cable is damaged,
replace with an identical one.
The power cable must only
be replaced by a qualied
technician in compliance with
the manufacturer instruction
and current safety regulations.
Contact an authorized service
center.
If the tted plug is not suitable
for your socket outlet, contact a
qualied technician.
The power cable must be
long enough to connect the
appliance, once tted in its

housing, to the main power
supply. Do not pull the power
supply cable.
Do not use extension leads,
multiple sockets or adapters.
Do not operate this appliance if
it has a damaged mains cord or
plug, if it is not working properly,
or if it has been damaged or
dropped. Keep the cord away
from hot surfaces.
The electrical components must
not be accessible to the user after
installation.
Do not touch the appliance with
any wet part of the body and do
not operate it when barefoot.

CORRECT USE

Do not exceed the maximum
load allowed. Check the
maximum load allowed in the
programme chart.
Turn o the tap when not in use.
Do not use any solvents (e.g.
turpentine, benzene), detergents
containing solvents, scouring
powder, glass or general purpose
cleaners, and ammable uids;
do not machine wash fabrics that
have been treated with solvents or
ammable liquids.

CLEANING AND
MAINTENANCE

Never use steam cleaning
equipment.
Wear protective gloves for
cleaning and maintenance.
The appliance must be
disconnected from the power
supply before any maintenance
operation.

6

SAFEGUARDING
THE ENVIRONMENT

EN

DISPOSAL OF PACKAGING
MATERIALS

The packaging material is 100%
recyclable and is marked with
the recycle symbol . The
various parts of the packaging
must therefore be disposed
of responsibility and in full
compliance with local authority
regulations governing waste
disposal.

SCRAPPING OF HOUSEHOLD
APPLIANCES

When scrapping the appliance,
make it unusable by cutting o
the power cable and removing the
doors and shelves (if present) so that
children cannot easily climb inside
and become trapped.

This appliance is manufactured
with recyclable or reusable
materials. Dispose of it in
accordance with local waste
disposal regulations.
For further information on the
treatment, recovery and recycling
of household electrical appliances,
contact your competent local
authority, the collection service for
household waste or the store where
you purchase the appliance.
This appliance is marked in
compliance with European Directive
2012/19/EU, Waste Electrical and
Electronic Equipment (WEEE).
By ensuring this product is disposed
of correctly, you will help prevent
potential negative consequences for
the environment and human health,

which could otherwise be caused by
inappropriate waste handling of this
product.
The symbol
or on the accompanying
documentation indicates
that it should not be treated
as domestic waste but must
be taken to an appropriate
collection center for the
recycling of electrical and
electronic equipment.

on the product

DECLARATION
OF CONFORMITY

This appliance has been designed,
constructed and distributed in
compliance with the requirements
of European Directives:
LVD 2014/35/ EU, EMC 2014/30/EU
and RoHS 2011/65/ EU.

7

Use and Care guide

PRODUCT
DESCRIPTION

APPLIANCE

2.

1.

1. Worktop

2. Detergent dispenser

3.

3. Control panel

4. Door handle

4.

5. Door

6. Water filter / Emergency drain hose

(if available) - behind plinth -

7. Plinth (removable)

8. Adjustable feet (4)

5.

6.

7.

8.

DETERGENT DISPENSER

1. Main wash compartment

• Detergent for the main wash

• Stain remover

• Water softener

2. Prewash compartment

• Detergent for the prewash

3. Softener compartment

• Fabric softener

• Liquid starch
Pour softener or starch solution only up to the
“MAX” mark.

4. Release button
(press to remove the detergent dispenser for
cleaning)

8

Detergent recommenDations for various types of launDry

White robust laundry (cold-95°C) Heavy duty detergents

EN

White delicate laundry (cold-40°C)

Light/pastel- shaded colours (cold-60°C)

Intensive colours (cold-60°C)

Black/dark colours (cold-60°C) Special detergents for black/dark laundry

Mild detergents containing whitener and/or optical
brighteners

Detergents containing whitener and/or optical brighte­ners

Colour detergents without whitener / optical brighte­ners

CONTROL PANEL

13. 12.

30’

MAX

1. 7.2.

6. 8.4. 10.3. 9.5. 11.

1. On/Off button (Reset/Drain if long pressed)

2. Programme button

3. Colours 15° button

4. Fresh Care button

5. Dosing Aid button (Dosing Aid settings if long

pressed)

6. Knob (Turn to select / Press to confirm)

7. Start delay button

8. Temperature button

9. Spin speed button

10. Options button (Key lock if long pressed)

11. Start/Pause button

12. Display

13. Programmes area

9

TECHNICAL DATA FOR WATER

CONNECTION

WATER CONNECTION

WATER SUPPLY Cold

WATER TAP 3/4” threaded hose connector

MINIMUM WATER SUPPLY PRESSURE 100 kPa (1 bar)

MAXIMUM WATER SUPPLY PRESSURE 1000 kPa (10 bar)

10

DOOR

EN

To open the door, pull the handle

To close the door, hold the handle and push so that
you can hear it click shut.

DRUM LIGHT (if available)

• During programme selection: the light goes on
for laundry loading.

• After programme start, the light fades on and o
while the laundry load is detected.

• After programme end, when you open the door,
the light goes on for a while for unloading the
laundry. Then it goes o to save energy; touch
any button to switch it on again.

ACCESSORIES

Contact our After-Sales Service to check if the
following accessories are available for your washing
machine (and dryer) model.

PEDESTAL

Can be installed beneath your washing machine,
to raise the appliance and allow for a more
comfortable laundry loading and unloading.

STACKING KIT SHELF

by which your dryer can be xed on top of your
washing machine to save space and to facilitate
loading and unloading your dryer in the higher
position.

11

HOW TO USE
THE APPLIANCE

FIRST TIME USE

If you plug in the washing machine, it will switch
on automatically.
To remove residues from manufacturing.

1. Select programme “Cotton” with temperature

95°C. Consider the instructions in paragraph “DAILY
USE”.

2. Add a small amount of heavy duty detergent

(maximum 1/3 of the quantity the detergent
manufacturer recommends for lightly soiled
laundry) to the main wash compartment of the
detergent dispenser.

3. Start the programme without adding any

laundry. See information on how to select and start
a programme in paragraph “DAILY USE”.

12

DAILY USE

SORTING YOUR LAUNDRY

EN

1. REMOVE ALL OBJECTS FROM

POCKETS

• Coins, pins etc. can damage your
laundry as well as parts of the washing
machine.

• Objects like paper handkerchiefs will tear into
small pieces which must be removed manually
after the wash.

2. CLOSE ZIP FASTENERS,

BUTTONS OR HOOKS. TIE LOOSE
BELTS OR RIBBONS TOGETHER.

• Wash small items (e.g. nylon stockings, belts etc.)
and items with hooks (e.g. bras) in a laundry bag
or pillow case with zip fastener. Always remove
curtain rings, or wash curtains with the rings
safely tied inside a cotton bag.

3. TYPE OF FABRIC / CARE LABEL SYMBOL

Cottons, mixed bres, easy care / synthetics, wool,
handwash items.

• Colour
separate coloured and white items. Wash new
coloured articles separately.

• Size
Wash items of dierent sizes in the same
wash load, to improve washing eciency and
distribution of the articles in the drum.

• Delicates
Wash delicate items separately; they require
gentle treatment.

13

HOW TO USE THE WASHING MACHINE

1. LOAD LAUNDRY

• Open the door and load the laundry.
Observe the maximum load sizes given in
the programme chart.

2. CLOSE DOOR

• Make sure that no laundry gets
stuck between door glass and
rubber seal.

• Close the door so that you can hear it click shut.

3. OPEN WATER TAP

• Make sure that the washing machine is
connected to the mains.

• Open the water tap.

4. SWITCH ON WASHING MACHINE

• Press the On/O button until the
programme button lights up. An
animation will appear, and there will be a sound.
Afterwards the washing machine is ready to be
operated.

• The programme setting which you used last will
appear on the control panel.

5. SET THE DESIRED PROGRAMME

GUIDED MODE

the button light will guide you through setting a
programme in the following order: selection of
programme / temperature / spin speed / options.
As soon as you conrm a selection by pressing the
knob, the button light will jump to the next step.

Find more information regarding programmes in
the Programme Chart.

Change temperature, if needed

If you want to change the temperature
indicated on the display, make sure that the
Temperature button « lights up.
Turn the knob to select the desired temperature,
then press the knob to conrm.

Change spin speed, if needed

If you want to change the spin speed
indicated on the display, make sure that the
Spin button lights up.
Turn the knob to select the desired spin speed, or
Rinse hold , then press the knob to conrm.

If you select spin speed “0”, the programme ends
with draining the rinse water. No nal spin cycle
will be applied.
If you select “Rinse hold”, the programme will
stop after the rinse phase. The laundry will remain
immersed in the last rinse water. See more
information in section PROGRAMMES, OPTIONS

AND FUNCTIONS / Rinse hold.

Select programme

Make sure that the programme button lights up.
Turn the knob to select the desired programme.

The indicator next to the selected programme
lights up.

Conrm the desired programme by pressing the
knob.

14

EN

Select options, if needed

If you want to select additional options, make
sure that the options button lights up. The
options which are selectable for your programme
are indicated by lighting arrows.
Turn the knob to select the desired options.
The symbol of the selected option blinks. To
conrm it, press the knob.

Some options / functions can be selected by
directly pressing the button:

Refer to section PROGRAMMES, OPTIONS AND
FUNCTIONS for more information.

INDIVIDUAL MODE

After you have switched on the washing machine,
you are not forced to follow the GUIDED MODE.
It is up to you which order you choose to set your
programme. To do a setting, rst press the relevant
button, then turn the knob to select, and nally
press the knob to conrm.
The range of temperatures, spin speeds and
options depend on the programme selected.
Therefore it is recommended to start your setting
with selecting the programme.

6. ADD DETERGENT

• If you do not use the Dosing Aid function,
pull out the detergent dispenser and
add detergent (and additives/softener) now, as
indicated in section DETERGENT DISPENSER.
Observe the dosing recommendations on the
detergent pack. If you have selected PREWASH or

START DELAY, observe the instructions in section
PROGRAMMES, OPTIONS AND FUNCTIONS.

Afterwards carefully close the detergent
dispenser again.

• If you use the “Dosing Aid” function, add
detergent later, after you have started the
programme. Refer to section DOSING AID/DAILY

USE.

Correct dosing of detergent / additives is
important, because

• it optimizes the cleaning result

• it avoids irritating residues of surplus detergent in
your laundry

• it saves money by avoiding waste of surplus
detergent

• it protects the washing machine by avoiding
calcication of components

• it respects the environment by avoiding
unnecessary environmental burden

7. START PROGRAMME

Press and hold Start/Pause until the button
lights up solidly; the programme will start.

• If you have selected “Dosing Aid”, the washing
machine will indicate the recommended
detergent amount for your laundry load after
programme start. – Add detergent to the main
wash compartment of the detergent dispenser,
close the dispenser and press “Start/Pause” to
proceed with the programme

• If you have selected “Dosing Aid” and also
“Prewash”, add the indicated detergent amount
to the main wash compartment, and half of the
indicated detergent amount also to the Prewash
compartment.

• Close the detergent dispenser and press “Start/
Pause” to proceed with the programme. To avoid
overow, do not open the detergent dispenser
anymore.

• The remaining programme duration which is
indicated on the display can vary. Factors like
unbalance in the wash load, or foam formation,
can have an eect on the programme duration.
Whenever the remaining programme duration is
calculated newly, an animation appears on the
display.

15

8. CHANGE THE SETTINGS OF A RUNNING

PROGRAMME, IF NEEDED

It is possible to change the settings while a
programme is running. The changes will be
applied, provided the respective programme phase
has not nished yet.

• Press the relevant button (for example the “Spin
speed” button to change the spin speed). The
selected value blinks for a few seconds.

• While blinking, you can adjust the setting
by turning the knob. If the value stopped
blinking and you have not yet done the desired
modication, press the button again.

• Press the knob to conrm the modication. If
you do not conrm, the modication will be
conrmed automatically – the modied setting
will stop blinking.

9. PAUSE A RUNNING PROGRAMME

AND OPEN THE DOOR, IF NEEDED

Press “Start/Pause” to interrupt a running
programme

• Provided water level or temperature is
not too high, the “door open” indicator
lights up. You can open the door, for
example to add more laundry, or to remove
laundry which was loaded by mistake.

• Press “Start/Pause” to proceed with the
programme

10. RESET A RUNNING PROGRAMME, IF

NEEDED

• Press and hold the On/O button until the
display shows “rES”. The water drains and the
programme is ended. The door unlocks.

11. SWITCH OFF THE WASHING MACHINE

AFTER PROGRAMME END

• „End“ will appear on the display, and the Door
open indicator will light up – you can take out
your laundry

The programme will proceed automatically after
you have changed the setting. To prevent that
a running programme is changed by accident
(for instance by children), use the “Key lock”
(see paragraph PROGRAMMES, OPTIONS AND

FUNCTIONS).

To change the settings of a running programme,
you can also

• Press “Start/Pause” to put the running
programme on pause

• Change your settings

• Press “Start/Pause” again to continue the
programme.

If you have changed the programme, do not add
detergent for the new programme.

• Press “On/O” to switch o the washing machine.
If you do not switch it o, the washing machine
will switch o automatically after a quarter of an
hour after programme end, to save energy.

• Leave the door ajar, so that the inside of the
washing machine can dry.

16

PROGRAMMES

AND OPTIONS

For selecting the appropriate programme for your
kind of laundry, always respect the instructions on the
care labels of the laundry.

EN

PROGRAMME Type of Wash

and Recommendations

Eco Cotton

Normally soiled cotton laundry.
At 40 °C and 60 °C standard cotton
programme and most favourable
programme in terms of combined
water and energy consumption. Basis
for the values indicated on the Energy
Label.

COTTON

Normally to heavily soiled robust
laundry made of cotton and linen, such
as towels, underwear, table, bed linen
etc.

MIXED

Lightly to normally soiled robust
laundry made of cotton, linen, articial
bres and their blends.
Eective one-hour programme. Only
wash similar colours together in one
wash load.

SYNTHETICS

Normally soiled laundry made
of articial bres (like polyester,
polyacrylics, viscose etc.) or their blends
with cotton.

DELICATES

Fine laundry made of delicate fabrics,
which needs gentle treatment.

Care
Labels

Settings

max. load 9.0
temperature range

Cold to 60°C

max spin speed max
selectable options

Intensive Rinse, Rapid,
Colours 15°, Fresh
Care

max. load 8.5kg
temperature range

Cold to 95°C

max spin speed max
selectable options

Prewash, Hot nish,
Bio Stain 15°, Heavy
soil, Intensive rinse,
Rapid, Colours 15°,
Fresh care

max. load 6.0kg
temperature range

Cold to 40°C

max spin speed max
selectable options Hot

Finish, Bio Stain 15,
Intensive Rinse, Rapid,
Colours 15°

max. load 3.5kg
temperature range

Cold to 60°C

max spin speed max
selectable options

Prewash, Bio Stain 15,
Heavy Soil, Intensive
Rinse, Rapid, Colours
15°

max. load 2.5kg
temperature range

Cold to 40°C

max spin speed 1000
selectable options

Prewash, Rapid,
Colours 15°

17

PROGRAMME Type of Wash

and Recommendations

Care
Labels

Settings

WOOL

RAPID 30’

COLOURS

SPIN

RINSE&SPIN

Woolens, labeled with the Woolmark
and identied as machine washable, as
well as textiles made of silk, linen, wool
and viscose marked as handwashable.
Respect the manufacturers
recommendations on the care label.

Lightly soiled laundry without stains,
made of cotton and/or synthetics.

30’

Refresh programme.

Lightly to normally soiled laundry made
of cotton, synthetics or their blends;
also delicates.
Helps preserving the colours of your
laundry. Take care to use detergent
which is appropriate for the colours of
your laundry load.

Separate intensive spin programme.
Suitable for robust laundry.

Separate rinse and intensive spin
programme. Suitable for robust
laundry.
For the rinse phase, softener can be
added.

max. load 2.0kg
temperature range

Cold to 40°C

max spin speed 1000
selectable options Rapid,

Colours 15°

max. load 3.0 kg
temperature range

Cold to 30°C

max spin speed max
selectable options Colours

15°

max. load 6.0kg
temperature range

Cold to 60°C

max spin speed 1000
selectable options

Prewash, Bio Stain
15, Heavy Soil, Rapid,
Intensive Rinse,
Colours 15°

max. load 9.0kg
temperature range "—"
max spin speed max
selectable options "—"

max. load 9.0kg
temperature range —
max spin speed max
selectable options

Intensive Rinse

eCotton 40°C 1400rpm is the reference programme for Energy and Water Labelling, according to the

Australian Standards AS / NZS2040. 1 and AS/NZS2040. 2.

18

OPTIONS SELECTABLE BY THE OPTIONS
BUTTON

EN

The programme chart gives an
overview of possible combinations
of programmes and options. Not
all combinations of programmes
and options are selectable.

PREWASH Helps to clean heavily soiled laundry

by adding a prewash phase to the
wash programme selected. For
heavily soiled laundry, for example
containing sand or granular dirt.
Shake out the laundry thoroughly
before loading it into the washing
machine.
Prolongs the programme by about 20
minutes.

HOT FINISH

The programme ends with a warm
rinse phase. Relaxes the bres of your
laundry.
The laundry feels comfortably warm
when taking it out a short time after
programme end.

Also certain options are not
combinable. In this case, the
indicator of the non-combinable
option blinks and switches o
again, and a signal sounds.

Add detergent also to the prewash
compartment of the detergent
dispenser, or directly into the drum.
– When selecting “Prewash”, use
powder detergent for the main wash,
to ensure that the detergent stays in
the detergent dispenser until start
of the main wash phase. Respect the
detergent manufacturer’s dosing
recommendations, or use the “Dosing
Aid” option.

BIO STAINS 15°

Helps to remove all kinds of stains,
except grease / oil.

The programme begins with a cold
water wash phase.

Duration is prolonged by about 10
minutes.
Pre-treatment recommended for
obstinate stains.
Not selectable for Cotton 95°C.

19

HEAVY SOIL Helps to clean heavily soiled, stained

laundry by optimizing the eciency
of additives for stain removal.

Add an appropriate amount
of in-wash additive for stain
removal (powder) to the main
wash compartment, together
with your detergent. Only use
powder detergent with this option.
Respect the manufacturer’s dosing

instructions.

Can prolong the programme by up to
15 minutes.

Important: Appropriate for use of
stain removers and bleaches on
oxygen basis. Chlorine or perborate

bleaches must not be used!.

INTENSIVE RINSE

RAPID

Helps to avoid detergent residues
in the laundry by a prolonged rinse
phase.

Enables quicker washing. Shortens
the programme duration while
keeping a good wash result.

Particularly suitable for washing baby
laundry, for people suering from
allergies and for areas with soft water.

Recommendable for only lightly
soiled laundry.
Not selectable for Cotton 95 °C.

20

OPTIONS WHICH ARE DIRECTLY SELECTABLE
BY PRESSING THE RESPECTIVE BUTTON

EN

COLOURS 15°

FRESH CARE

Helps to preserve the colours of
your laundry by washing it with cold
water (15°C). Saves energy for water
heating, while keeping a good wash
result.

Helps to keep your laundry fresh
if you cannot unload it soon after
programme end.

The washing machine starts to
tumble the laundry periodically
a few minutes after programme

Suitable for lightly soiled coloured
laundry without stains.

Make sure that your detergent can
be used with cold wash temperatures
(15 or 20 °C).

Not selectable for Cotton 95°C.

end. This tumbling will last up to
approximately 6 hours after end of
your wash programme. You can stop
it at any time by pressing any button;
the door unlocks and you can take
out your laundry.

TEMPERATURE

If you switch on the washing
machine, the last used programme
and temperature setting appears on
the control panel.
If you change the programme, the
default temperature of the selected
programme appears on the display.

If you want to change the
temperature, press the temperature
button, turn the knob to select the
desired temperature and conrm it
by pressing the knob.

21

SPIN

If you switch on the washing
machine, the last used programme
and spin speed setting will appear on
the control panel.

If you change the programme, the
default spin speed of the selected
programme will appear on the
display.

If you want to change the spin speed,
press the Spin button, turn the knob
to select the desired spin speed and
press the knob to conrm.
If you select spin speed “0”, the rinse
water will be drained at the end of
the programme, and there will be no
nal spin cycle.

RINSE HOLD

To avoid automatic spinning of the
laundry at the end of the programme.
The laundry remains in the last rinse
water, the programme does not
proceed.

Suitable for delicate laundry which
is not appropriate for spinning, or
which should be spun with a lower
spin speed.

Not appropriate for silk.

To terminate the “Rinse hold”, choose
between:

• draining the water, no spinning:
turn the knob to select spin speed
“0”, then press “Start/Pause”: the
water will be drained and the
programme ended

• spinning the laundry:
the default spin speed blinks - start
the spin cycle by pressing “Start/
Pause”. Or select a dierent spin
speed by turning the knob, press it
to conrm the selected spin speed,
and press Start/Pause to start the
spin cycle

22

FUNCTIONS

EN

ON/OFF To switch on the washing machine:

press the button until the Start/Pause
button lights up.

To cancel a running programme:
press and hold the button until “rES”
appears on the display; the washing
machine will perform a drain cycle to
end the program.

KNOB • To select and conrm programmes

and options

• Turn to select

START/PAUSE • To start the programme, after you

have nished your settings

To switch o the washing machine
after programme end:

press the key until the lights go o.

• Push to conrm

• To pause a running programme

• To continue a paused programme

KEY LOCK

This function allows you to lock the
buttons and the knob of the control
panel against unwanted operation,
for example by small children.

The washing machine must be
switched on.

Press and hold the option button;

until the key symbol on the control
panel lights.
Knob and buttons are locked now.
The only working function is “On/O”

to switch the washing machine o.
The key lock remains active also if you
switch o and on again the washing
machine.

To unlock the buttons/knob, press
and hold the option button again
until the key symbol goes o.

23

DOSING AID

Helps to dose the right amount of
detergent for your laundry load.

Before using this option:

The concentration of detergents
available on the market diers
considerably. For that reason, adapt
the washing machine to the dosing
amounts of the detergents which you
use.

Furthermore, check if the washing
machine’s preset water hardness level
(soft) corresponds to your local water
hardness level – if not adapt it (see

“DOSING AID / FIRST USE”)..

See separate section Dosing Aid – First
use / Daily use

KNOB START DELAY

Moves the start of your programme
to a later time. Helps to prot from
more favourable energy rates
(e.g.during the night), or to have the
laundry ready at a certain time.

Choose a delay up to 23 hours. Do
not use liquid detergent with this
function, to ensure that the detergent
stays in the detergent dispenser until
programme start.

• Select programme, temperature
and options.

• Press the “Start delay”
button – the start delay
symbol on the display blinks.

• Turn the knob to select a delay up
to 23 hours, which will be shown
on the display. Conrm the desired
delay by pressing the knob. The
start delay symbol on the display
lights up solidly.

Press Start / Pause - the display
shows the countdown of
the delay until start of the
programme. The Start/Pause button
lights up. The colon between hours
and minutes on the display blinks.
The door locks.

• If you have selected Dosing Aid, the
washing machine will calculate the
recommended detergent amount
after you have pressed Start/
Pause. Add the detergent amount
indicated on the display into the
detergent dispenser; use powder
detergent, to make sure that the
detergent stays in the dispenser
until start of the programme. Close
the dispenser and press Start/Pause
again, to start the countdown of the
selected delay.

• After the delay has expired,
the washing machine starts
automatically. The display then
indicates the remaining programme
duration.

To cancel the delay:

• press Start/Pause to cancel the start
delay (and press “Start/Pause” again
to start the selected programme
immediately, if desired)

• or press and hold On/O to cancel
the complete programme setting.

24

INDICATORS

EN

DOOR CAN BE
OPENED

FAILURE: SERVICE

FAILURE: WATER
FILTER CLOGGED

FAILURE: WATER TAP
CLOSED

This indicator lights

• before you have started a programme

• when you have paused a programme and the water level is not too
high, or the laundry is not too hot in that programme phase

• when a programme is nished and the laundry can be unloaded

See section TROUBLESHOOTING for more information

25

DOSING AID / FIRST USE

To enable this function to calculate the detergent
amount as precisely as possible, adapt the washing
machine to the dosing values of the detergents you
use, and also to your local water hardness.

SAVE THE DOSING VALUES FOR THE
DETERGENTS YOU USE

Detergent types: Colour Delicate Generic

Programmes: Colours Wool, Delicates All other programmes

Check on the packs of your detergents the dosing
amount for medium soil level and medium water
hardness

water harDness

soft medium hard

light

medium ml

soil level

heavy

26

EN

To save these values in the washing machine:

1. Select the programme for which you

want to save the detergent value.

2. Press and hold the Dosing Aid button until

the bottle symbol on the display lights up. The
indicators of all programmes for the detergent
group light up.

%

3. Turn the knob to adjust the dosing value

to the one you have identied before on the
detergent pack. Afterwards conrm it by pressing
the knob.

4. Do this procedure for all three programme

groups. It is enough if you save the dosing value
for one programme per group – it will then be
automatically saved for all other programmes of
this group.

To return to the factory settings: select and conrm
“rES” as described in step 3.

ADAPT THE WASHING MACHINE TO YOUR
LOCAL WATER HARDNESS

The washing machine comes with preset water
hardness level soft.

1. Press and hold the Programme button and the

Dosing Aid button simultaneously.

“1” appears on the display, which means water
level “soft”.

2. Turn the knob to adjust the water level to.

2 = Medium
3 = Hard

and press the knob to conrm. As soon as
you conrm the water hardness setting, you
automatically exit the water hardness setting
mode.

Check your regional water hardness level, for
example by consulting your local authorities or via
internet. – If your local water hardness is not “soft”,
adjust the washing machine as follows:
To adjust the water hardness:

27

DOSING AID / DAILY USE

1. After you have selected programme and

options, press the “Dosing Aid” button; the
Dosing aid symbol lights up on the display.

2. Then start the programme by pressing

“Start/Pause”. – The drum rotates to detect
the laundry load, while the display shows an
animation. Afterwards the display indicates the
recommended detergent amount in ml.

3. Pull out the detergent dispenser and

pour the detergent quantity which is
indicated on the display into the main wash
compartment of the detergent dispenser.

If you have selected “Prewash” option and you
want to add detergent also for the prewash, pour

half of the indicated detergent amount into the
prewash compartment, in addition to the full

amount which you have already added to the main
wash compartment.

Instead of adding detergent to the detergent
dispenser, it can also be added directly to the
drum, in a detergent ball.
For programmes with prewash: prewash detergent
can be added to the drum, main wash detergent
must be added to the main wash compartment of
the detergent dispenser. Use powder detergent for
the main wash in this case, to ensure that it stays
in the detergent dispenser until start of the main
wash phase.
After having added detergent, close the detergent
dispenser (or door).

4. Close the detergent dispenser (or the

door) and press “Start/Pause” to continue the
programme.

28

SAVING TIPS

EN

Achieve the best use of energy, water, detergent
and time by using the recommended maximum
load size for the programmes, as indicated in the
programme chart.

Do not exceed the detergent dosages indicated
in the detergents manufacturer’s instructions. Use
the Dosing Aid function; prepare this function as
indicated in “DOSING AID / FIRST USE”.

Use “Prewash” for heavily soiled laundry only.

Pretreat stains with stain remover, or soak dried
in stains in water before washing, to reduce the
necessity of a hot wash programme.

Save energy by using a 60° C instead of a 95° C
wash programme, or a 40° C instead of a 60° C
wash programme. For cotton laundry, prefer using
programme Eco Cotton with 40°C or 60°C.

Save energy and time by selecting a high spin
speed to reduce the water content in the laundry
before using a tumble dryer.

Use option “Colours 15°” for lightly soiled laundry,
to save energy for water heating.

29

CLEANING &
MAINTENANCE

WARNING

For any cleaning and maintenance, switch o

and unplug the washing machine.
Do not use ammable uids to clean the
washing machine.

CLEANING THE OUTSIDE

OF THE WASHING MACHINE

Use a soft damp cloth to clean the outer parts of
the washing machine.

Do not use glass or general purpose cleaners,
scouring powder or similar to clean the control
panel – these substances might damage the
printing.

30

CHECKING THE WATER

SUPPLY HOSE

Check the inlet hose regularly for brittleness
and cracks. If damaged, replace it by a new hose
available through our After-Sales Service or your
specialist dealer.
Depending on the hose type:

If the inlet hose has a transparent coating,
periodically check if the colour intensies locally.
If yes, the hose may have a leak and should be

replaced.

EN

For water stop hoses: check the small safety valve
inspection window (see arrow). If it is red, the water
stop function was triggered, and the hose must be
replaced by a new one.
For unscrewing this hose, press the release button
(if available) while unscrewing the hose.

31

CLEANING THE MESH FILTERS

IN THE WATER SUPPLY HOSE

1. Close water tap and screw o the inlet hose.

1

2

4. Insert the mesh lter again. Connect the inlet

hose to water tap and washing machine again. Do
not use a tool to connect the inlet hose. Open the

2. Clean the mesh lter at the hose’s end

carefully with a ne brush.

water tap and check that all connections are tight.

3. Now unscrew the inlet hose on the back of the

washing machine by hand.
Pull out the mesh lter from the valve on the back
of the washing machine with pliers and carefully
clean it.

2

1

32

CLEANING THE DETERGENT

DISPENSER

EN

1. Remove the detergent dispenser by pressing

on the release button and at the same time pulling
out the detergent dispenser.

1

2

2. Remove the insert from the detergent

dispenser, as well as the insert of the softener
compartment.

4. Wipe the parts dry with a soft cloth.

5. Reinstall the detergent dispenser and push it

back into the detergent compartment.

3. Clean all parts under running water, removing

all detergent or softener residues.

33

CLEANING THE WATER FILTER / DRAINING

RESIDUAL WATER

If the water cannot drain, the “Water lter

WARNING

Switch o and unplug the washing machine
before cleaning the water lter or draining residual
water.If you used a hot wash programme, wait
until the water has cooled down before draining
any water.

1. Remove the plinth: Push the tabs left and right

to release the plinth and remove it.

clogged” failure indicator lights up.
Clean the water lter regularly, to avoid that the
water cannot drain after the wash due to clogging
of the water lter.

If your washing machine model has no emergency
drain hose:
Place a broad, at container beneath the water
lter, to collect the drain water.

2. Container for drain water:

If your washing machine model has an emergency
drain hose:
Provide a at container for the drain water. Remove
the emergency drain hose from the base of the
washing machine

3. Drain the water:

If your washing machine model has an emergency
drain hose:
Remove the stopper at the end of the hose and
let the water ow into the container. When the
container is full with water, plug the stopper to
the hose end and empty the container. Repeat
this procedure until no more water ows out.
Afterwards rmly close the emergency drain hose
with the stopper and reinsert the hose in the
washing machine’s base.

34

EN

If your washing machine model has no emergency
drain hose:
Slowly turn the lter counterclockwise until water
ows out. Let the water ow out, without removing
the lter.
When the container is full, close the water lter by
turning it in clockwise. Empty the container. Repeat
this procedure until all the water has drained.

4. Remove lter: Lay a cotton cloth beneath the

water lter, which can absorb a small amount of
rest water. Then remove the water lter by turning
it out anticlockwise.

5. Clean the water lter: remove residues in the

lter and clean it under running water.

6. Insert the water lter and reinstall the plinth:

Reinsert the water lter again by turning it in
clockwise direction. Make sure to turn it in as far
as it goes; the lter handle must be in vertical
position. To test water tightness of the water
lter, you can pour about 1 liter of water into the
detergent dispenser.
Then reinstall the plinth.

2

1

35

TRANSPORT

AND HANDLING

Unplug the washing machine and close the water
tap.

1. Make sure that door and detergent dispenser

are properly closed.

2. Disconnect the inlet hose from the water tap,

and remove the drain hose from your draining
point. Remove all rest water from the hoses, and
x them so that they cannot get damaged during
transport.

3. Ret the transport bolts. Follow the

instructions for removing the transport bolts in the
Installation Guide in reverse order.

Important: Do not transport the washing machine
without having xed the transport bolts.

36

TROUBLESHOOTING

EN

Your washing machine is equipped with various
automatic safety functions. These enable failures

These failures are frequently so minor that they can

be removed within a few minutes.
to be detected in good time and the safety system
can react appropriately.

PROBLEM POSSIBLE CAUSE SOLUTION

Washing machine does not start,
no indicators are on

Washing machine does not start,
although “Start/Pause” has been
pressed

Washing machine stops during
the programme, and “Start/Pause”
blinks

Detergent dispenser contains
detergent residues after
programme end

Washing machine vibrates during
spinning

Spin speed “0” blinks on control
panel and/or laundry still very wet

Not connected to mains Insert plug into socket

Socket or fuse does not function Test function with a lamp, have

faulty part repaired

Power breakdown The washing machine will

automatically continue when
power is available again

Door not properly closed Push door to close it until it clicks

shut

Key lock is activated Press the button with the key

symbol at least 3 seconds to
deactivate the key lock

Rinse hold (= position of spin
button) is activated

Programme was interrupted,
maybe door has been opened

Safety system has been activated:
failure indicator lights up and/or
display shows failure (F…); water
tap might be closed

Inlet water pressure too low; mesh
lter of the water supply hose may
be blocked

Transport bolts have not been
removed (!)

Washing machine not standing
level on all four feet

Unbalance of laundry load
prevented spin cycle, to protect
the washing machine

Terminate Rinse hold with draining
the water or spinning the laundry
(see “Rinse hold” – FUNCTIONS
AND OPTIONS).

Make sure door is closed
Press “Start/Pause” to proceed with
the programme

Refer to paragraph “Failure
indicators”. Make sure that water
tap is open and inlet hose has no
kinks.

Make sure water tap is properly
opened. Check mesh lters of
inlet hose, see CLEANING AND
MAINTENANCE / Cleaning the
mesh lters of the inlet hose

Remove transport bolts according
to the instructions in the
INSTALLATION GUIDE

Adjust feet (INSTALLATION
GUIDE). Make sure that washing
machine stands on level and rm
underground.

If you want to spin the wet
laundry, add more laundry
items of dierent sizes and start
“Rinse&Spin” programme.
Avoid small laundry loads
consisting of few big, absorbent
pieces of laundry / wash dierent
sizes of articles in one load

37

PROBLEM POSSIBLE CAUSE SOLUTION

Spin result poor Spin button was set to a low spin

speed.

Unbalance during spinning
prevented nal spin cycle.

Excessive foam formation
prevented spinning.

Detergent residues on laundry
after wash

Washing machine stands still
during programme / programme
seems not to proceed / during
standstill, animation may appear
on display

Programme duration is longer or
shorter as initially indicated on the
display / in the programme chart.

Door is locked, with or without
failure indication, and the
programme does not run.

Drum light (if available) does not
work anymore.

Too much powder detergent used
/ quality of detergent.

Programme phases without drum
movement.

Excessive foam formation (maybe
by overdosage of detergent)
interrupted the programme. Can
be repeated several times until the
foam reduction is sucient.

Under- or overvoltage of mains
might be detected.

Washing machine adapts to factors
having an eect on duration, such
as size of laundry load, excessive
foam formation, load unbalance,
prolonged heating time due to
low inlet water temperature etc..
When programme duration is
recalculated, an animation appears
on the display.

Door is locked in case of power
breakdown.

Washing machine is in a standstill
(as described in previous section
“Washing machine stands still…).

Water level or temperature too
high, or electrical component
failure.

Light bulb needs to be replaced. Call our After-Sales Service to

Select and start “Spin” programme
with a higher spin speed (if
selectable).

See line above.

Start “Rinse&Spin” programme.
Avoid excessive detergent dosing.
Adjust and use the Dosing Aid
function.

Avoid detergent overdosing.
Brush out the fabric.
Use “Intensive Rinse” option (if
selectable).
Use liquid detergent / use special
detergent for black or dark laundry.

Standstill phases lasting up to
about 2 minutes are normal in
some wash programmes.

The programme continues
automatically, as soon as the foam
reduction is sucient.
If display shows Fod (=failure
overdosage), refer to table FAILURE
INDICATORS AND MESSAGES.

Programme will automatically
continue as soon as the mains
voltage is in the proper range.

Avoid small laundry loads with
absorbent, big pieces of laundry /
add articles of dierent sizes.
Avoid detergent overdosing
– respect the dosing
recommendations of the detergent
manufacturer. Adjust and use the
Dosing Aid function.

Programme will continue
automatically as soon as the mains
is available again.

Programme will continue
automatically after the origin of the
standstill does not persist anymore.

See instructions for failure
“Service”: doorlock failure” / FdL /
F29 in section Failure indicators.

exchange the light bulb.

38

FAILURE INDICATORS AND MESSAGES

Below is a summary of possible failure causes and
solutions.
If the problem persists after having removed the
cause of the failure, press and hold On/O for at least
three seconds. If afterwards the failure indication still
persists, close the water tap, switch o and unplug the
washing machine and contact our After-Sales Service.

Failure Indicator Possible Cause Solution

WATER TAP CLOSED

CLEAN FILTER

No or not sucient water supply

• Water tap closed

• Kinks in inlet hose

• Water tap pressure too low

• Mesh lters in inlet hose
clogged

• Water inlet hose frozen up

Waste water is not pumped out

• Kinks in drain hose

• Drain hose blocked or frozen
up

• Filter blocked

• Pump blocked

Open water tap
Make sure there are no kinks in the
inlet hose.
Make sure water pressure is
sucient.
Clean mesh lters in inlet hose
(CLEANING AND MAINTENANCE).
Install washing machine at an
ambient temperature of at least
5°C.
After problem has been removed,
press Start/Pause. If problem
persists, press and hold On/O for
at least 3 seconds.

Check drain hose for kinks.
Install washing machine at an
ambient temperature of at least
5°C.
Clean water lter as described in
section CLEANING THE FILTER.
After problem has been removed,
press Start/Pause. If problem
persists, press On/O for at least
3seconds.

EN

Indication on display Possible Cause Possible Solution

DOOR OPEN
INDICATOR BLINKS

The door cannot lock Firmly press the door in area of

door lock, to properly close it.
Then press Start/Pause. If the
problem persists, press On/O for
at least 3 seconds.

39

Display message Possible Cause Possible Solution

FdL
(or F29)

The door cannot unlock. Firmly press the door on the area

of the door lock, then press On/O
for at least 3seconds.
If hot cycle is selected, wait until
cool down and press again On/O
for at least 3seconds.
Switch on the washing machine.
If failure still appears, check and
eventually remove possible cause
as indicated for failure “Clean
lter”. Then switch the washing
machine on again. If door does
not unlock, press On/O for at
least 3seconds.

If door still does not unlock, refer
to section “DOOR – HOW TO OPEN
IT IN CASE OF A FAILURE”. Before
draining water / opening the door,
wait until the water has cooled
down (for hot wash programmes).

Fod Excessive foam formation

(maybe by overdosage of
detergent) interrupted the
programme. The interruption
can be repeated several times
until the foam reduction is
sucient.

Start “Rinse&Spin” programme,
with option Intensive Rinse.
Respect the dosing
recommendations by the
detergent manufacturer.
Adjust and use the Dosing Aid
function.
Make sure that the water lter is
clean.

40

EN

Failure
indicator

SERVICE

Display message Possible Cause Possible Solution

F20 or
F60

F24 Too much laundry for a pro-

Failure of an electronic com­ponent

gramme with small maxi­mum load

Too much inlet water Turn o the water tap. Press and

Switch o and unplug the
washing machine; close the water
tap.
Call After-Sales Service

Select and start programme
“Rinse and Spin” to complete the
interrupted wash programme.
Do not overload the washing
machine. Respect the maximum
load size of the programmes
indicated in the Programme
Chart.

hold On/O for at least 3 seconds
to drain the water; wait until the
drain phase has ended (End will
appear on display).
Turn on the water tap again. – If
water immediately ows into the
washing machine (without having
started a programme), there is a
failure of an electrical component.
Close water tap, switch o and
unplug the washing machine.
Contact our After-Sales Service.

F02 Water stop failure – water

leakage detected in bottom
tray.

All other F.. failures Failure of an electrical

component

Press On/O for at least 3
seconds. If failure persists, contact
After-Sales Service.

Press On/O button for at least
3 seconds to reset the failure. If
problem persists, switch o and
unplug washing machine. Close
water tap. Call After-Sales Service.

41

DOOR – HOW TO OPEN IT IN CASE OF A

FAILURE, TO TAKE OUT YOUR LAUNDRY

Switch o the washing machine and unplug it.
Close the water tap.
Wait until the drum has stopped rotating.
Never open the door while the drum is in
motion.
Wait until water and laundry have cooled
down when washing with high temperatures.

Before opening the door as described in below
section, refer to failure “Door is locked with or
without failure indication, and the programme
does not run”. The door may unlock by itself after
conditions like for example a power breakdown do
not persist anymore.
If you want to take out your laundry immediately,
rst try to unlock the door as described in FAILURE
INDICATORS AND MESSAGES (FdL or F29). Only

1. First drain the residual water, as described in

section “Draining residual water”

Always drain the water before opening the
door, either by pressing and holding On/O
until "rES" appears on the display, or by doing
it manually as described in section DRAINING
RESIDUAL WATER.

if the door cannot be opened as described in the
section mentioned before, proceed as described
below.
In case of a power breakdown, the washing
machine will proceed where it was interrupted as
soon as power is available again.
If a failure occurs on the washing machine and the
door is locked, but you must take out your laundry:

4. Afterwards x the strap again by rmly turning

in the screw with the screwdriver.

2. Remove the screw with a screwdriver.

3. Then pull downwards the strap marked with

“Door open”. You can now open the door and take
out your laundry.

5. Reinstall the plinth

42

AFTER-SALES

SERVICE

BEFORE CALLING
THE AFTER SALES SERVICE

IF AFTERWARDS THE FAILURE STILL OCCURS,
CONTACT THE AFTER SALES SERVICE

Call the number shown on the warranty booklet, or
follow the instructions on

website www.whirlpool.com.au

1. Check if you can solve the problem yourself by

consulting section

TROUBLESHOOTING GUIDE.

2. Switch the washing machine o and on again

to see if the failure persists.

Always indicate

• A brief description of the failure

• Washing machine model (see rating plate inside
door)

• Service number (on service sticker inside door;
number after “Service”)

• Your full address and telephone number.

For any repairs, use our authorized After Sales
Service, to ensure proper repairing and use of
original spare parts.

43

12 mm - 0,47 inch

xxxxxxx xxxxx

17 mm - 0,67 inch

1. 2.

44

xxxxxxx xxxxx

3.

4.

2 cm - 0,7 inch

45

5.

xxxxxxx xxxxx

6. 7.

46

8. 9.

max 2,5 cm
max 0,9 inch

10.

1

2

47

11. 12.

13.

48

14.

max 125 cm

49 inch

min 60 cm

24 inch

max 125 cm
49 inch

min 60 cm
24 inch

max 125 cm
49 inch

min 60 cm
24 inch

49

15.

Type D xxx

..............

xxx V ~ xx Hz

xx A

W

IPX4

E

V

D

xxxx xxxx xxxx

Whirlpool Europe s.r.l.
Viale G.Borghi 27
21025 Comerio - Italy

16.

50

51

400011167526/A