Whirlpool EV170NX User Manual

Whirlpool

UseAndCare

Important Safety
Instnictions

Parts And Features
Installing Your

Freezer
Using Your Freezer
Caring For Your

Freezer 10
If You Need Assistance

Or Service 12
Warranty

wyyuayyyyyy

UPRIGHT FREEZERS

1-S0Q-253-1301

Call us with questions or comments.

16

MODELS EV120FX EV150FX

EV170NX EV200FX

A NOTE TO YOU

A Note To You

Thank you for buying a Whirlpool appliance.

You have purchased a quality, world-class home appliance. Years of engineering experience have gone
into its manufacturing. To ensure that you will enjoy many years of trouble-free operation, we have
developed this Use and Care Guide. It is full of valuable information on how to operate and maintain
your appliance properly and safely. Please read it carefully. Also, please complete and mail the Owner
ship Registration Card provided with your appliance. This will help us notify you about any new informa
tion on your appliance.

Your safety is important to us.

This guide contains safety symbols and statements. Please pay special attention to these symbols and
follow any instructions given. Here is a brief explanation of the use of each symbol.

AWARNING

This symbol will help alert you to such dangers as
personal injury, burns, fire and electrical shock.

This symbol will help you avoid actions which
could cause product damage (scratches, dents,
etc.) and damage to your personal property.

ACAUTION

Our Consumer Assistance Center number, 1-800-253-1301,

is toll-free, 24 hours a day.

If you ever have a question concerning your appliance’s operation, or if you need service, first see “If
You Need Assistance Or Service” on page 21. If you need further help, feel free to call our Consumer
Assistance Center. When calling, you will need to know your appliance’s complete model number and
serial number. You can find this information on the model and serial number plate (see diagram on
page 6). For your convenience, we have included a handy place below for you to record these numbers,
the purchase date from the sales slip and your dealer's name and telephone number. Keep this book

and the sales slip together in a safe place for future reference.

Model Number

Serial Number

Purchase Date

Dealer Name.
Dealer Phone

The Whirlpool Freezer Guide is also available.

The Whirlpool Freezer Guide is a companion
book to this Freezer Use and Care Guide and is
available free of charge. It contains information
on freezing different kinds of foods, packaging
and food storage times. The Freezer Guide also

has helpful hints for saving energy and solving

common freezer problems.

To order the Freezer Guide, write to:

Whirlpool Corporation
Attention: Customer Service Dept.

1900 Whirlpool Drive

LaPorte, IN 46305

and request the Whirlpool Freezer Guide, Part
No. 1114865.

Freezer Guide

IMPORTANT SAFETY INSTRUCTIONS

Important Safety Instructions

^WARNING

• Read aii operating instructions before

using your freezer.

• Chiid entrapment and suffocations are

not probiems of the past. Junked or
abandoned freezers are still dangerous,
even if they will “just sit in the garage for
a few days.”

If you are getting rid of your old freezer,
do it safely. Please read the enclosed
safety booklet from the Association of
Home Appliance Manufacturers. Help
prevent accidents.

To reduce the risk of fire, eiectrical shock, or injury when using
your freezer, foiiow these basic precautions:

-SAVE THESE INSTRUCTIONS-

Help us help you

Please:

• Install and level the freezer on a floor that will
hold the weight, and in an area suitable for Ks
size and use.

• Connect the freezer only to the proper kind of
outlet, with the correct electrical supply and
grounding. (See “Locating the proper electrical
supply” on page 5.)

• Use the freezer only to do what home freezers
are designed to do.

• Do not install the freezer near an oven, radiator
or other heat source.

• Properly maintain the freezer.

• Keep the freezer out of the weather.

• Use the freezer only in an area where the

temperature will not exceed 110°F (43.3°C) or
drop below 55”F (13°C).

• Make sure the freezer is not used by anyone

unable to operate it properly.

• Do not load the freezer with food before it has

time to get properly cold.

• Never allow children to operate, play with,

or crawl inside the freezer.

• Never clean freezer parts whh flammable
fluids. The fumes can create a fire hazard
or explosion.

• FOR YOUR SAFETY •

DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS AND LIQUIDS

IN THE VICINITY OF THIS OR ANY OTHER

APPLIANCE. THE FUMES CAN CREATE A
FIRE HAZARD OR EXPLOSION.

Also, please remove the Consumer Buy Guide
Label, materials, tape and inside labels (except
the model and serial number label) before using
the freezer.

To remove any remaining glue:

• Rub briskly wKh thumb to make a ball, then

remove.

OR

• Soak area with liquid hand dishwashing
detergent before removing glue as described
above.

Do not use sharp instruments, rubbing alcohol,
flammable fluids or abrasive cleaners. These
can damage the material. See “Important Safety
Instructions” above.

NOTE: Do not remove the Tech Sheet located

on the back of the freezer.

PARTS AND FEATURES

Parts And Features

This section contains captioned illustrations of your appliance. Use them to become familiar wrth where
all parts and features are located and what they look like.

Model and serial
number label
(on side wall)

(on some models)

Temperature
conbol

Light

Stationary
refrigerated
shelves
(number
varies with
model)

Storage gate

Base grille

Leveling legs
(not shown)

Stationary

door shelves

(number varies

with model)

Key eject lock

(on some models)

Drain and

drain cover

(on some models)

INSTALLING YOUR FREEZER

Installing Your Freezer

In This Section

Installing the handle

Cleaning your freezer...................

Locating the proper electrical supply....

Proper installation of any appliance is very important. This section will tell you everything you need to
know to install your freezer properly.

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Page

_____
_____

...........5

Choosing the proper location

5

Completing the installation

5

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Page

.......

........6

...............

6

Installing the handle

1. Remove screws from front of freezer door and

discard.

2. Locate handle assembly krt among packing

materials.

3. Attach top of handle to top hole in door with

shorter of 2 screws provided.

4. Attach bottom of handle to lower hole in door

with longer of 2 screws.

5. Snap trim piece into place.

Cleaning your freezer

Clean your freezer thoroughly before using it.

1. Use a sponge, cloth or paper towel and mild
detergent in warm water to clean outside and
inside of freezer, door liner and gasket.

2. Rinse and dry thoroughly.

Locating the proper electrical supply

Recommended Grounding Method

A 115 Volt, 60 Hz.. AC only 15 or 20 ampere
fused and properly grounded electrical supply is
required. It is recommended that a separate
circuit serving only this appliance be provided.
Use a receptacle which cannot be turned off with
a swKch or pull chain. Do not use an extension
cord.

Attach retaining clip, from literature package

inside the freezer, over power cord plug. See
Electrical Requirements and Grounding Instruc
tions Sheet in literature package for complete
details.

3-prong grounding
type wall receptacle

Retaining clip

Freezes
power plug

3-prong

grounding

plug

INSTALLING YOUR FREEZER

Choosing the proper location

Read the following itenns before choosing the
location for the freezer. See “Completing the
installation' below before sliding freezer into
place.

1. Pick a safe place, indoors, away from flam-

mables such as gasoline.

2. Check the strength of the floor. It should hold

the weight of a fully loaded freezer.

3. Allow at least 3 inches (7.5 cm) of air space at

top of freezer.

4. Allow at least 3 inches (7.5 cm) on each side

of the freezer for ease of installation.

5. If the freezer is to be against a wall, you might
want to leave extra space on the hinge side so
the door can be opened wider.

3 inches minimum

_l

I

1=

1

3 inches A

V minimum W

?

n

—

—1

L

Completing the installation

Level freezer so the door will stay open at any
position.

1. Locate, remove and discard the 4 boKs that
held the freezer in the shipping crate.

2. Locate the 2 front leveling legs taped among
the packing materials.

3. Screw these legs into the front holes on the
bottom of the freezer. The back of the freezer
rests on 2 fixed supports.

4. Adjust the 2 front legs so freezer does not
rock.

5. Connect freezer to proper electrical supply
and attach retaining clip. (Refer to “Locating
the proper electrical supply" on page 5.)

6. Slide freezer into place.

7. Place a level on top of the freezer-first side to
side then front to back. Turn leg clockwise to
raise a corner. Turn leg counterclockwise to
lower a comer.

8. Repeat step 7 until the freezer is level.

9. After freezer is fully loaded, recheck with level.

Using Your Freezer

USING YOUR FREEZER

In This Section

Setting the temperature control
Adjusting the temperature control
Using the refrigerated shelves
Using the lower storage gate

In order to obtain the best possible results from your freezer, you must operate it properly. This section

will tell you how to do just that.

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Page

............7

............7

............8 Using the key eject lock

Removing the base grille
Using the drain system

Changing the light bulb......................

...................

...............

.....................

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Page

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_________

9
9

Setting the temperature control

Turn the control to 4. This setting is designed to
maintain the temperature at or near 0°F (-17.8°C)
under normal operating conditions.

Allow the freezer to cool 6 to 8 hours before
filling with frozen food. Let the freezer cool
overnight before adding large amounts of unfrozen
food. Never add more than 2-3 pounds of unfro
zen food per cubic foot of freezer space.

NOTE: When the freezer is first started, the
compressor will mn constantly until the cabinet is
cooled. It may take up to 6 to 8 hours or longer,
depending on room temperature and the number
of times the freezer door is opened.

After the cabinet is cooled, the compressor will
turn on and off as needed to keep the freezer at
the proper temperature.

The outside of your freezer may feel warm. This
is normal. The freezer’s design and main function
is to remove heat from packages and air space
inside the freezer. This heat is transferred to the
room air, so the outside of the freezer may feel
warm.

Adjusting the temperature control

• Turn control to a higher number for colder

temperatures.

• Turn control to a lower number for less cold

temperatures.

USING YOUR FREEZER

Using the refrigerated shelves <on some models)

Your freezer is equipped with refrigerated interior
shelves. Packages in direct contact with the
shelves will have the best refrigeration. Fresh,

unfrozen food packages should be stored directly

on the shelves and not on top of already frozen
food packages.

When placing the food packages in your

freezer, please remember

• The cabinet shelves have the best freezing
capability. The door shelves and the bottom of
the cabinet have a slightly higher temperature.
Therefore, packages sensitive to temperature

(meat, poultry, etc.) should not be placed on the

door shelves or the freezer bottom.

• Give the cold air a chance to completely
surround the packages.

Using the lower storage gate

To lower gate:

1. Lift top of gate up slightly to clear supports.

2. Pull gate forward.

To raise gerte:

1. Return gate to upright position.

2. Lift top of gate slightly to clear supports.

3. Lower gate into supports.

Pull top up,

then forward.

Removing the base grille

For Manual-defrost trxjdels: The base grille will
need to be removed when defrosting the freezer.

To remove the grille:

1. Open the door.

2. Pull on both sides of the grille.

To replace the grille:

1. Line up grille support tabs with openings in

freezer cabinet.

2. Push firmly to snap grille into place.

3. Close the door.

USING YOUR FREEZER

Using the drain system (On some models)

The freezer’s drain system consists of:

• drain cap and sleeve (at the liner and cabinet

bottom); and

• drain hose.
The drain hose carries defrost water out of the

freezer, and through the area behind the base
grille, into a customer provided pan for disposal.

NOTE: The drain cap must be removed before
defrosting the freezer, and replaced securely
afterward.

Changing the light bulb (On some models)

^WARNING

Electrical Shock Hazard

Before removing the light bulb, either turn
Temperature Control to OFF and unplug the
freezer, or disconnect the electricity leading
to the freezer at the main power supply.

Shock and injury can occur if electricity

remains connected.

To replace interior light:

1. Turn Temperature Control to OFF and

disconnect freezer from power supply.

NOTE: Turning Temperature Control to OFF
does not disconnect power to the freezer.

2. Remove the light shield by squeezing sides

slightly and pulling out.

3. Replace bulb with 15-watt appliance bulb.

4. Replace light shield. Insert back tabs into slots
and squeeze shield slightly to insert front tabs
into slots.

5. Reconnect freezer to power supply and refer

to “Setting the temperature controF on page 7.

Using the key eject lock (On some models)

If your freezer is equipped with a lock, rt can help

reduce the hazard of child entrapment.

To lock or unlock the freezer, you must hold
the key in the lock while turning. The lock is
spring loaded, so the key cannot be left in the
lock.

If the key is lost, contact your Whirlpool dealer

for a replacement. Always give the complete

model and serial number of your freezer when

requesting a replacement key.

Light shield

CARING FOR YOUR FREEZER

Caring For Your Freezer

In This Section

Manual-defrost modela
Frost-free models

Your freezer is designed to give you years of dependable service. However, there are a few things you
can do to ensure a long product life. This section will tell you how to care for your freezer properly.

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........................

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Page

10 What to do during power outages
11 Moving care

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Page

11
11

Manual-defrost models

(EV120FX, EV150FX and EV200FX)

Defrost and clean your freezer when frost has
built up to about ’/4 inch (6 mm) thickness.
Complete defrosting and cleaning should be
done at least once a year. In high humidity areas,
a freezer may need more frequent defrosting and
cleaning.

ákWARNING

Electrical Shock and

Product Damage Hazard

• Turning the Temperature Control to OFF
does not remove power to the unit.
Failure to unplug the power cord before
cleaning or servicing freezer could result
in electrical shock.

• Do not place electrical devices in freezer
when defrosting. Shock or injury can
occur.

• Do not use an ice pick, knife or other
sharp-pointed tool to defrost freezer.
Damage can occur.

• Do not use abrasive cleaners on your

freezer. Do not use cleaning waxes,
concentrated detergents, bleaches or
cleariers containing petroleum on plastic
parts. Damage can occur.

1. Turn Temperature Control to OFF and

unplug power cord.

2. Remove all frozen food. Wrap frozen food in
several layers of newspaper and cover with
a blanket. Food will stay frozen for several
hours.

OR

Store frozen food in a cooler, additional
refrigerator-freezer, or in a cool area.

3. Remove base grille. (See page 8.)

4. Reach under unK and pull drain hose out
through opening. Place a shallow pan under
drain hose. Remove drain cap inside freezer.

NOTE: Check drain pan frequently to avoid

water overflow. Have a second pan handy
for easier emptying of drain pan.

5. Place pans of hot water in freezer with door
open to speed melting. Directing air from an
electric fan into freezer will also help. Do not
place fan in freezer.

6. Use a plastic scraper to remove frost.

7. Wipe water from walls with a towel or
sponge.

8. Wash the inside walls with a solution of 2
tablespoons (26 mg) baking soda to 1 quart
(0.95 L) warm water.

9. Rinse and dry thoroughly.

10. Use a sponge, cloth or paper towel and mild
detergent in warm water to clean outside of
freezer, door liner and gasket.

11. Rinse and dry thoroughly.

12. Wax painted metal surfaces outside of

freezer to provide rust protection.

NOTE: Do not use wax on plastic parts. Wax

may damage them.

13. Replace drain hose, drain cap and base

grille.

14. Replace all frozen food.

15. Plug in power cord and refer to “Setting the

temperature controF on page 7.

10

Frost-free models (evitonx)

Frost-free means that you will never have to

defrost your Freezer. Frost is removed by air
moving and collecting any moisture and deposit
ing it on the cooling coil. The cooling coil periodi
cally warms up just enough to melt the frost and K

then flows down to the drain pan (located behind

the base grille) where it is evaporated.

Complete cleaning should be done at least

once a year.

1. Turn Temperature Control to OFF and unplug

power cord.

2. Remove all frozen food. Wrap frozen food in
several layers of newspaper and cover with a
blanket. Food will stay frozen for several
hours.

OR

Store frozen food in a cooler, addKional
refrigerator-freezer, or in a cool area.

CARING FOR YOUR FREEZER

3. Wash the inside walls with a solution of

2 tablespoons (26 mg) baking soda to 1 quart
(0.95 L) warm water.

4. Rinse and dry thoroughly.

5. Use a sponge, cloth or paper towel and mild
detergent in warm water to clean outside of
freezer, door liner and gasket.

6. Rinse and dry thoroughly.

7. Wax painted metal surfaces outside of freezer
to provide rust protection.

NOTE: Do not use wax on plastic parts. Wax
may damage them.

8. Replace all frozen food.

9. Plug in power cord and refer to “Setting the

temperature controF on page 7.

What to do during power outages

1. Call the power company.
Ask how long power will be off.

2. Keep freezer closed if service is to be

interrupted 24 hours or less.
This will help food stay frozen.

3. if service is to be interrupted longer than

24 hours, do this:
Remove all frozen food and store in a frozen

food locker.

OR

Place 2 lbs. (0.9 kg) of dry ice in freezer for

every cubic foot of freezer space. This will

keep foods frozen for 2 to 4 days.

If dry ice or a food locker is not available, use

or can perishable food at once.

NOTE: A full freezer stays cold longer than a

partly filled one. A freezer full of meat stays cold
longer than a freezer full of baked goods.

Food containing ice crystals may be safely

refrozen, but the quality and flavor of the food
may be affected.

Use refrozen food quickly. If the condition of

the food is poor, or you feel K is unsafe to eat,
dispose of it immediately.

iàWARNING

Personal Injury Hazard

Wear gloves to protect your hands from dry
ice burns.

Failure to do so could result in dry ice
burns.

Moving care

Remove all frozen food and pack it in dry ice.
Unplug the freezer and clean it thoroughly. Tape

the door shut and tape electrical cord to the
cabinet.

When you get to your new home, refer to

pages 4 and 5 for information on installation and
setting controls.

OR

11

IF YOU NEED ASSISTANCE OR SERVICE

If You Need Assistance Or

Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance's complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.

1. Before calling for assistance ...

Performance problems often result from little things you can find and fix without tools of any kind. Please

check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

The freezer stops

running

The motor seems
to run too long

The freezer

clicks but does
not run

POSSIBLE CAUSE SOLUTION

The power cord in not plugged
into a live circuK with the proper
voltage.

A household fuse has blown or
circuit breaker has tripped.

The local power has failed.
The Temperature Control is set

to OFF.
There is excessive frost or a

package holding the door open.
Large amount of unfrozen food

have been added to freezer.

The day is hot and muggy or the
room is too warm.

There is not enough air circula

tion space around the freezer.
The local power has failed.

Firmly plug the power cord into a live
circuit with the proper voltage.

Replace fuse or reset circuK breaker.

Wait for power to be restored.
Set the Temperature Control to a num

bered setting.
Defrost and clean freezer or move

package so door closes properly.
The motor will naturally run longer. Add

no more unfrozen food at one time than
will freeze in 24 hour-approximately 2 to
3 lbs. per cubic foot of freezer space.

The motor will run longer to provide the
correct amount of cooling.

See “Choosing the proper location" on
page 6.

Unplug the freezer for 30 minutes to allow
the refrigeration system to equalize.
During this time, keep the door closed

whenever possible.

12

IF YOU NEED ASSISTANCE OR SERVICE

2. If you need assistance ...

Call Whirlpool Consumer Assistance Center

telephone number. Dial free from anywhere in
the U.S.;

1-800-253-1301

and talk with one of our trained consultants. The

consultant can instruct you in how to obtain

satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.

If you prefer, write to;

Mr. William Clark
Consumer Assistance Center
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022

Please include a daytime phone number in your

correspondence.

3. If you need service ...

Whirlpool has a nationwide

/ t“ network of authorized

WlUxlpOOi Whirlpool®“ service compa-

SERVICE vVhirlpool service

technicians are trained to

fulfill the product warranty and provide after

warranty service, anywhere in the United States.
To locate the authorized Whirlpool service
company in your area, call our Consumer
Assistance Center telephone number (see
Step 2) or look in your telephone directory Yellow
Pages under:

4. If you need FSP® replace
ment parts ...

FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they
are made to the same exacting specifications
used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area,

refer to Step 3 above or call the Whirlpool
Consumer Assistance Center number in Step 2.

5. If you are not satisfied with how the problem was solved ...

• Contact the Major Appliance Consumer Action

Panel (MACAP). MACAP is a group of inde
pendent consumer experts that voices con
sumer views at the highest levels of the major
appliance industry.

• Contact MACAP only when the dealer,
authorized servicer and Whirlpool have failed

to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive
Chicago, IL 60606

• MACAP will in turn inform us of your action.

• APPUANCE-HOUSEHOLD­MAJOR, SERVICE A REPAIR

- Soe; WNrIpool AppUartces or

Authorized WhirlpMl Servioe
{Example: XXT. Service Co.)

• WASHING MACHINES A
DRYERS, SERVICE A REPAIR

• Sea: Whirlpool Appliances or

Authorized Whk-lpool Service
{Example: XYZ Service Co.)

13

14

15

WHIRLPOOL*

Domestic Freezer Warranty

LENGTH OF WARRANTY
FULL ONE YEAR WARRANTY

From Date of Purchase

WHIRLPOOL WILL PAY FOR
FSP* replacement parts and repair labor to correct defects in

materials or workmanship.

FZ008

FULL TEN YEAR WARRANTY
From Date of Purchase

WHIRLPOOL WILL NOT PAY FOR

A. Service calls to:

1. Correct the installation of the freezer.

2. Instruct you howto use the freezer.

3. Replace house fuses or correct house wiring or plumbing.

4. Replace light bulbs or batteries.

B. Pickup and delivery. This product is designed to be repaired in the home.

C. Damage to freezer caused by accident, misuse, fire, flood, acts of God or use of products not

approved by Whirlpool.
D. Food loss coverage tor freezers used in commercial applications.
E. Repairs to parts or systems caused by unauthorized modifications made to the appliance.

Limited domestic food loss coverage. See below for details on limited domestic food loss protection plan.
Service under the full warranties must be provided by an authorized Whirlpool®“ service company.

WHIRLPOOL CORPORATION SHALL NOT BE UABLE FOR INCIDENTAL OR CONSEQUENTIAL DAM
AGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so this
limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.

Outside the United States, a different warranty may also apply. For details contact your authorized Whirlpool
distributor or military exchange.

LIMITED DOMESTIC FOOD LOSS COVERAGE REIMBURSEMENT FOR FOOD LOSSES.

During the first year of ownership, the Whirlpool Freezer warranty provides reimbursement as stated below for
food actually spoiled while stored in the freezer as a result of defects in materials or workmanship.

During the second through tenth years of ownership, reimbursement will be made as stated below for food

actually spoiled while stored in the freezer as a result of a FAILURE OF THE SEALED REFRIGERATION

SYSTEM.
Food spoilage losses must be verified by Whirlpool or an authorized Whirlpool®“ service company. Reimburse

ment of losses will be based on domestic use and freezer size up to the total cumulative amount shown for the
ten year warranty period.

10.0 to 16.0 cubic feet...................................................up to $300.00 maximum payment

16.1 cubic feet or larger................................................up to $400.00 maximum payment

The reimbursement amounts shown may or may not cover the actual replacement cost of the contents of your

freezer. They are, however, the meiximum payments that will be paid and they are cumulative for the ten year

warranty period.

Sorry, but Whirlpool is not responsible for food losses caused by natural spoilage, misuse or negligent care of

the freezer, or by accidental or intentional disconnecting of the electrical power cord, power interruption,

inadequate power, fire damage, water damage, theft, or riots, strikes, war or acts of God.
It you need service, first see the “Assistance or Service" section of this book. After checking “Assistance or

Service,” additional help can be found by calling our Consumer Assistance Center telephone number,
1-800-253-1301, from anywhere in the U.S.

FSP replacement parts and repair labor to correct defects in
materials or workmanship in the sealed refrigeration system.
These parts are:

1. Compressor 4. Drier

2. Evaporator 5. Connecting Tubing

3. Condenser

PART NO. 2156273

O 1992 Whirlpool Corporalion

® Registered Trademark / SM Service Mark of Whir1f>ool Corporation

Printed in U.S^.