Whirlpool EL02CCXPQ Owner's Manual

REFRIGERATOR USE & CARE GUIDE

MANUAL DE USO Y CUIDADO DEL REFRIGERADOR

GUIDE D’UTILISATION ET D’ENTRETIEN DU RÉFRIGÉRATEUR

Table of Contents / Índice / Table des matières

ASSISTANCE OR SERVICE ............................ 1

REFRIGERATOR SAFETY............................... 2

INSTALLATION INSTRUCTIONS ................... 3

REFRIGERATOR USE ..................................... 5

REFRIGERATOR CARE................................... 6

TROUBLESHOOTING...................................... 7

WARRANTY...................................................... 8

AYUDA O SERVICIO TÉCNICO...................... 9

SEGURIDAD DEL REFRIGERADOR .............. 9

INSTRUCCIONES DE INSTALACIÓN .......... 10

USO DE SU REFRIGERADOR ...................... 13

CUIDADO DE SU REFRIGERADOR............. 13

SOLUCIÓN DE PROBLEMAS....................... 14

GARANTÍA...................................................... 15

ASSISTANCE OU SERVICE .......................... 16

SÉCURITÉ DU RÉFRIGÉRATEUR................ 16

INSTRUCTIONS D’INSTALLATION.............. 17

UTILISATION DU RÉFRIGÉRATEUR ........... 20

ENTRETIEN DU RÉFRIGÉRATEUR ............. 21

DÉPANNAGE.................................................. 22

GARANTIE...................................................... 23

Assistance or Service

If you need assistance or service, first see the “Troubleshooting” section. Additional help is available by calling our Customer Interaction Center at 1-800-253-1301 from anywhere in the U.S.A., or write:

Whirlpool Corporation

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada, for installation and service call, 1-800-807-6777. For assistance call 1-800-461-5681 Monday to Friday 8:00 a.m. 6:00 p.m. (EST), Saturday 8:30 - 4:30 p.m. (EST), or write:

Whirlpool Canada Inc.

Customer Interaction Center

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Information may also be obtained by visiting our website at www.whirlpool.com.

In Canada, visit www.whirlpool.com/canada. Please include a daytime phone number in your correspondence.

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.

Write down the following information about your appliance to help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label, located on the inside wall of the refrigerator compartment.

Dealer name____________________________________________________ Serial number __________________________________________________ Address ________________________________________________________ Phone number __________________________________________________ Model number __________________________________________________ Purchase date __________________________________________________

2300242

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■

Plug into a grounded 3 prong outlet.

■

Do not remove ground prong.

■

Do not use an adapter.

■

Do not use an extension cord.

■

Disconnect power before servicing.

■

Replace all panels before operating.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

follow instructions.

can be killed or seriously injured if you don't

You instructions.

■

Remove doors from your old refrigerator.

■

Use nonflammable cleaner.

■

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

■

Use two or more people to move and install refrigerator.

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before you throw away your old refrigerator or freezer:

■ Take off the door(s).

■ Leave the shelves in place so that children may not easily

climb inside.

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

NOTE: Do not install the refrigerator near an oven, radiator, or other heat source, in a location with prolonged exposure to direct sunlight, nor in a location where the temperature will fall below 55°F (13°C).

IMPORTANT: Allow the refrigerator to stand upright for a minimum of 2 hours after unpacking it and before plugging it into the electrical outlet. See “Electrical Requirements.” This allows the refrigerant to settle properly and prevents damage to the cooling system.

Remove Packaging Materials

■ Remove and properly dispose of packaging materials.

Remove tape and glue residue from surfaces before turning on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

■ Do not use sharp instruments, rubbing alcohol, flammable

fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.

Clean Before Use

After you remove and properly dispose of all packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in “Refrigerator Care.”

Location Requirements

WARNING

315/16" (10 cm)

5" (13 cm)

Electrical Requirements

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

Allow at least 5" (13 cm) of air space on each side of the refrigerator and 3¹⁵⁄₁₆" (10 cm) of air space at the top of the refrigerator. If the hinge side is against a wall, leave extra space so the door can open wider.

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 Volt, 60 Hz., AC only 15 or 20 amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the refrigerator control to 0 and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control to the desired setting.

Reverse the Door Swing

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

TOOLS NEEDED: ⁵⁄₁₆" hex-head socket wrench, flat-blade screwdriver, flat 2" (5 cm) putty knife.

IMPORTANT: Before you begin, turn the refrigerator control to 0. Unplug refrigerator or disconnect power. Remove food and all loose items from the inside of the refrigerator.

Remove the Door

1. Unplug refrigerator or disconnect power.

2. Use the putty knife to pry up and remove the hinge cover.

6. Lift the door up and off of the bottom hinge. Place on a soft or

padded surface to avoid scratching.

7. Use the putty knife to remove the hinge hole plug and move it

to the opposite side of the refrigerator as shown.

A. Hinge hole plug

Reverse the Hinges

1. Lay the refrigerator on its side on the floor. Make sure the

surface is not abrasive to avoid scratching. IMPORTANT: Never lay the refrigerator on its back or top.

Doing so could cause damage to the compressor.

2. Remove the ⁵⁄₁₆" screws from the bottom hinge. Keep these

screws for later use.

A. Hinge cover

3. Remove the ⁵⁄₁₆" screws from the top hinge. Keep these

screws for later use.

⁵⁄₁₆

" screws

B. Top hinge

4. Remove the top hinge. Keep all parts together.

5. Use the putty knife to remove the door hinge hole plug and

move it to the opposite side of the door as shown.

A. Door hinge hole plug

A B

C D

A. Bottom hinge pin B. Leveling leg C. Bottom hinge D.

⁵⁄₁₆

" screws

3. Remove the bottom hinge. Keep all parts together.

4. Unscrew the leveling leg from the opposite side of the bottom

of the refrigerator.

5. Insert the leveling leg in the middle screw hole of the “old”

location of the bottom hinge. You may need to use a screwdriver to clear out the hole.

A. Leveling leg

6. Use the socket wrench and ⁵⁄₁₆" screws to install the bottom

hinge on the opposite side of the refrigerator. NOTE: Do not tighten the screws completely.

A B

C D

A. Bottom hinge pin B. Leveling leg

C. Bottom hinge

⁵⁄₁₆

" screws

7. Stand the refrigerator upright.

Adjust the Door Closing

Your refrigerator has two adjustable leveling legs in the front. If your refrigerator seems unsteady or you want the door to close easier, adjust the refrigerator's tilt using these instructions.

1. Move the refrigerator into its final location.

2. Lower the leveling legs just enough to lift the cabinet up and

off of the floor.

3. Adjust the leveling legs to level the refrigerator:

■ Turn the leveling leg to the right to lower that side of the

refrigerator.

■ Turn the leveling leg to the left to raise that side of the

refrigerator.

Replace the Door

1. Replace the door on the bottom hinge pin.

2. Tighten the bottom hinge screws the rest of the way.

3. While holding the door in the closed position, install the ⁵⁄₁₆"

screws in the top hinge on the side opposite its original location.

NOTE: Do not tighten the screws completely.

⁵⁄₁₆

" screws

B. Top hinge

4. Be sure that the door is level with the top of the refrigerator.

Then tighten the screws the rest of the way.

5. Replace the hinge cover.

6. Adjust the leveling legs to level the refrigerator. See “Adjust

the Door Closing.”

7. Plug in refrigerator or reconnect power.

4. Check with a level.

5. Open and close the door to make sure that it closes as easily

as you like.

REFRIGERATOR USE

Using the Control

The refrigerator control is located on the inside of your refrigerator. For your convenience, your refrigerator control is preset at the factory. When you first install your refrigerator, make sure that the control is still preset to the mid-setting as shown.

NOTE: To turn your refrigerator off, turn the refrigerator control to 0. Your product will not cool when the refrigerator control is set to 0.

Adjusting the Control

Give your refrigerator time to cool down completely before adding food. It is best to wait 24 hours before you put food into the refrigerator. The control is set correctly when milk or juice is as cold as you like. Move the dial one setting at a time and wait 24 hours between adjustments.

IMPORTANT: If you add food before the refrigerator has cooled completely, your food may spoil. Turning the control to a higher (colder) than recommended setting will not cool the compartment any faster.

Setting Recommended for Room

Te mp e ra tu r e

1 (Minimum)

4 (Medium)

7 (Maximum)

Refrigerator empty Occasional door opening

Refrigerator partially loaded

Refrigerator full Frequent door opening

Up to 65° (18°C)

From 65°F to 85°F (18°C to 30°C)

Above 85°F (30°C)

REFRIGERATOR CARE

4. Replace the removable parts.

5. Plug in refrigerator or reconnect power.

6. Set the control to the maximum setting for 24 hours, and then

adjust the control to the desired setting. Give the refrigerator and freezer time to cool down completely before adding food. See “Using the Control.”

Defrost and Clean the Freezer

Defrost and clean the freezer when the ice thickness is ¹⁄₅" (5 mm). In high-humidity areas, the freezer may need more frequent defrosting and cleaning.

NOTE: Do not use abrasive cleaners on your freezer. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic parts. Damage can occur.

1. Turn the refrigerator control to 0.

2. Unplug refrigerator or disconnect power.

3. Remove all food from the refrigerator and freezer

compartments. Store it in a cooler with ice, in an additional refrigerator-freezer, or in a cool area.

4. Place the defrost drain pan under the freezer compartment

prior to defrosting. Water from the freezer will flow into the defrost drain pan.

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Clean the Refrigerator

Clean the refrigerator about once a month to prevent odors from building up. Wipe up spills immediately.

1. Unplug refrigerator or disconnect power.

2. Remove all removable parts from inside, such as shelves,

crispers, etc.

3. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

■ Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.

■ To help remove odors, you can wash interior walls with a

mixture of warm water and baking soda (2 tbs. to 1 qt. [26 g to .95 L] of water).

A. Defrost drain pan

5. Leave the refrigerator door open until the ice melts.

6. Place a pan of hot water in the freezer with the door open to

speed melting. Directing air from an electric fan into the freezer will also help. Do not place the fan or any electrical device in freezer.

NOTE: Check the drain pan frequently to avoid water overflow. Have a second pan handy for easier emptying.

7. Use a plastic scraper to remove frost. NOTE: Do not use an ice pick, knife, or other sharp-pointed

tool to defrost the freezer. Damage can occur.

8. Empty the drain pan and dry it well. Wipe water from walls with a towel or sponge.

9. Wash the inside walls of the freezer with a solution of mild detergent in warm water or 2 tbs. (26 mg) baking soda to 1 qt. (0.95 L) warm water. Do not use abrasive or harsh cleaners.

10. Replace the drain pan.

11. Plug in refrigerator or reconnect power.

12. Set the control to the maximum setting for 24 hours, and then

adjust the control to the desired setting. Give the refrigerator and freezer time to cool down completely before adding food. See “Using the Control.”

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Refrigerator Operation

The refrigerator will not operate

■ Power cord unplugged? Plug into a grounded 3 prong outlet.

■ Is outlet working? Plug in a lamp to see if the outlet is

working.

■ Household fuse blown or circuit breaker tripped? Replace

the fuse or reset the circuit breaker.

■ Is control on? Make sure the refrigerator control is on. See

“Using the Control.”

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely. NOTE: Adjusting the temperature control to coldest setting

will not cool the refrigerator more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, the door is opened often, or if the door has been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.

■ Pulsating - fans/compressor adjusting to optimize

performance.

■ Hissing/Rattling - flow of refrigerant, movement of water

lines, or from items placed on top of the refrigerator.

■ Popping - contraction/expansion of inside walls, especially

during initial cool-down.

■ Water running/dripping - may be heard when water melts

during defrosting and runs into the drain pan.

The door will not close completely

■ Door blocked open? Move food packages away from door.

■ Bin or shelf in the way? Push bin or shelf back in the correct

position.

The door is difficult to open

■ Gaskets dirty or sticky? Clean gaskets and contact surfaces

with mild soap and warm water. Rinse and dry with soft cloth.

Temperature and Moisture

Temperature is too warm

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely.

■ Door opened often or left open? Allows warm air to enter

refrigerator. Minimize door openings and keep door fully closed.

■ Large load of food added? Allow several hours for

refrigerator to return to normal temperature.

■ Control set correctly for the surrounding conditions?

Adjust the control a setting colder. Check temperature in 24 hours. See “Using the Control.”

There is interior moisture buildup

NOTE: Some moisture build-up is normal.

■ Humid room? Contributes to moisture build-up.

■ Door opened often or left open? Allows humid air to enter

refrigerator. Minimize door openings and keep door fully closed.

WHIRLPOOL® REFRIGERATOR WARRANTY

ONE-YEAR FULL WARRANTY ON REFRIGERATOR

For one year from the date of purchase, when this refrigerator (excluding the water filter) is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for FSP

to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. On models with a water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated

and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for replacement parts to correct defects in materials and workmanship.

SECOND THROUGH FIFTH YEAR FULL WARRANTY ON SEALED REFRIGERATION SYSTEM PARTS AS LISTED

In the second through fifth years from the date of purchase, when this refrigerator is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for FSP

defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and connecting tubing. Service must be provided by a Whirlpool designated service company.

Whirlpool Corporation will not pay for:

1. Service calls to correct the installation of your refrigerator, to instruct you how to use your refrigerator, to replace house fuses or

correct house wiring or plumbing, to replace light bulbs, or replacement water filters other than as noted above.

2. Repairs when your refrigerator is used in other than normal, single-family household use.

3. Pickup and delivery. Your refrigerator is designed to be repaired in the home.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of products not

approved by Whirlpool Corporation or Whirlpool Canada Inc.

5. Any food loss due to product failure.

6. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

7. Replacement parts or repair labor costs for units operated outside the United States or Canada.

8. In Canada, travel or transportation expenses for customers who reside in remote areas.

replacement parts and repair labor costs to correct

replacement parts and repair labor costs

WHIRLPOOL CORPORATION AND WHIRLPOOL CANADA INC. SHALL NOT BE LIABLE

FORINCIDENTALORCONSEQUENTIALDAMAGES

Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine if another warranty applies.

If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling the Whirlpool Customer Interaction Center, 1-800-253-1301 (toll-free), from anywhere in the U.S.A. In Canada, contact your Whirlpool Canada Inc. designated service company or call 1-800-807-6777.

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