Whirlpool DU960 8269502 User Manual

UNDERCOUNTER
DISHWASHER
Use & Care Guide
For questions about features, operation/performance,
parts accessories or service, call:
In Canada, call for assistance
and service, call:
1-800-807-6777
1-800-253-1301
or visit our website at...
®
.
, for installation
www.whirlpool.com
or
www.whirlpool.com/canada
LAVE-VAISSELLE
ENCASTRÉ
Guide d’utilisation
et d’entretien
Au Canada, pour assistance, composer le installation ou service
Table of contents/Table des matières.........................................2
1-800-807-6777
www.whirlpool.com/canada
1-800-461-5681
ou visiter notre site web à
, pour
Model/Modèle DU960 8269502
TABLE OF CONTENTS
TABLE DES MATIÈRES
DISHWASHER SAFETY.............................................................. 3
Before Using Your Dishwasher....................................................4
PARTS AND FEATURES ............................................................ 5
START-UP GUIDE ...................................................................... 6
Using Your New Dishwasher .......................................................6
Stopping Your Dishwasher ..........................................................6
DISHWASHER LOADING.......................................................... 6
Loading Suggestions ...................................................................6
Loading the Top Rack..................................................................7
Loading the Bottom Rack ............................................................7
Loading the Silverware Basket ....................................................8
DISHWASHER USE ................................................................... 9
Detergent Dispenser ....................................................................9
Rinse Aid Dispenser ...................................................................10
Dishwasher Efficiency Tips ........................................................ 10
Cycle Selection Chart ................................................................11
Canceling a Cycle ......................................................................12
Changing a Cycle or Setting ......................................................12
Adding Items During a Cycle .....................................................12
Option Selections.......................................................................12
Cycle Status Indicators..............................................................13
Drying System ............................................................................13
Overfill Protection Float..............................................................13
WASHING SPECIAL ITEMS ..................................................... 13
DISHWASHER CARE................................................................ 14
Cleaning Your Dishwasher.........................................................14
Drain Air Gap..............................................................................14
Storing Your Dishwasher ...........................................................15
TROUBLESHOOTING............................................................... 15
FILTER MODULE...................................................................... 16
ASSISTANCE OR SERVICE ..................................................... 17
In the U.S.A. ...............................................................................17
In Canada ...................................................................................17
WARRANTY .............................................................................. 18
LA SÉCURITÉ DU LAVE-VAISSELLE ......................................21
Avant d’utiliser le lave-vaisselle .................................................22
PIÈCES ET CARACTÉRISTIQUES........................................... 23
GUIDE DE MISE EN MARCHE................................................. 24
Utilisation de votre nouveau lave-vaisselle................................24
Arrêt du lave-vaisselle ................................................................24
CHARGEMENT DU LAVE-VAISSELLE....................................24
Suggestions de chargement ......................................................24
Chargement du panier supérieur ...............................................25
Chargement du panier inférieur .................................................26
Chargement du panier à couverts .............................................26
UTILISATION DU LAVE-VAISSELLE .......................................27
Distributeur de détergent ...........................................................27
Distributeur d’agent de rinçage..................................................28
Conseils d’efficacité pour le lave-vaisselle ................................28
Tableau de sélection de programme .........................................29
Annulation dun programme ......................................................30
Changement dun programme ou réglage ................................30
Addition de vaisselle durant un programme..............................31
Sélection doptions.....................................................................31
Indicateurs d’état davancement du programme ......................32
Système de séchage..................................................................32
Dispositif de protection contre le débordement ........................32
LAVAGE D’ARTICLES SPÉCIAUX ...........................................32
ENTRETIEN DU LAVE-VAISSELLE..........................................33
Nettoyage du lave-vaisselle .......................................................33
Dispositif anti-refoulement .........................................................34
Remisage du lave-vaisselle........................................................34
DÉPANNAGE.............................................................................34
MODULE DU FILTRE................................................................36
ASSISTANCE OU SERVICE......................................................37
Aux États-Unis............................................................................37
Au Canada..................................................................................37
GARANTIE................................................................................. 38
2
DISHWASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word DANGER or
WARNING. These words mean:
You can be killed or seriously injured if you don't immediately follow instructions.
can be killed or seriously injured if you don't
You follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
3
Before Using Your Dishwasher
Tip Over Hazard Do not use dishwasher until completely installed. Do not push down on open door. Doing so can result in serious injury or cuts.
Install where dishwasher is protected from the elements.
Protect against freezing to avoid possible rupture of fill valve. Such ruptures are not covered by the warranty. See “Storing Your Dishwasher in the Dishwasher Care section for winter storage information.
Install and level dishwasher on a floor that will hold the
weight, and in an area suitable for its size and use. Remove all shipping plugs from hoses and connectors (such
as the cap on the drain outlet) before installing. See Installation Instructions for complete information.
Electrical Shock Hazard Electrically ground dishwasher. Connect ground wire to green ground connector
in terminal box. Do not use an extension cord. Failure to follow these instructions can result in
death, fire, or electrical shock.
4

PARTS AND FEATURES

1. Upper level wash
2. Rack adjuster
3. Water inlet opening [in tub wall]
4. Bottom rack
5. Rack bumper
Control Panel
6. Heating element
7. ANYWARE silverware basket
8. Top spray arm
9. Extra-capacity fold-down shelves
10. Model and serial number label
11. Fold-down tines
12. Lower spray arm
13. POWER CLEAN filter module
14. Overfill protection float
15. Detergent dispenser
16. Rinse aid dispenser
5

START-UP GUIDE

Before using your dishwasher, remove all packaging materials. Read this entire Use and Care Guide. You will find important safety information and useful operating tips.
Using Your New Dishwasher
1. Scrape large food soil and hard items (toothpicks or bones)
from dishes.
2. Properly load the dishwasher. (See Dishwasher Loading.”)
Make sure nothing prevents the spray arm(s) from spinning freely.
3. Add detergent and check the rinse aid dispenser. Add rinse
aid if needed. (See Dishwasher Use.”)
4. Push door firmly closed. The door latches automatically. Run
hot water at the sink nearest your dishwasher until the water is hot. (See Dishwasher Efficiency Tips.) Turn off water.
5. Select the desired cycle and options. (See “Dishwasher
Use.)
Stopping Your Dishwasher
You can stop your dishwasher anytime during a cycle.
1. Open the door slightly.
2. Wait for the spraying action to stop. Then open the door all
the way, if needed.
Close the door to continue the cycle.
OR
Press CANCEL/DRAIN. A 2-minute drain starts.

DISHWASHER LOADING

Loading Suggestions
Remove leftover food, bones, toothpicks and other hard
items from the dishes. It is not necessary to rinse the dishes before putting them into the dishwasher. The wash module removes food particles from the water. The module contains a chopping device which will reduce the size of food items.
NOTE: If hard items such as fruit seeds, nuts, and egg shells enter the wash module, you might hear chopping, grinding, crunching, or buzzing sounds. These sounds are normal when hard items enter the module. Do not let metallic items (such as pot handle screws) get into the wash module. Damage can occur.
It is important for the water spray to reach all soiled surfaces.
Load dishes so they are not stacked or overlapping if
possible. For best drying, water must be able to drain from all surfaces.
Make sure pot lids and handles, pizza pans, cookie sheets,
etc., do not interfere with the spray arm rotation. Run a rinse cycle to keep dishes moist if you do not plan to
wash them soon. Foods like eggs, rice, pasta, spinach, and cooked cereals may be hard to remove if they are left to dry over a period of time.
Quiet operating tips
To avoid thumping/clattering noises during operation:
Make sure lightweight load items are secured in the racks.
Make sure pot lids and handles, pizza pans, cookie sheets,
etc., do not touch interior walls or interfere with the rotation of the spray arm.
Load dishes so they do not touch one another.
NOTE: For built-in models, keep sink drain plugs closed during dishwasher operation to prevent noise transfer through drains.
The dishwasher starts filling when you press a cycle. You can select options as the machine is filling.
6
Loading the Top Rack
The top rack is designed for cups, glasses, and smaller items. (See recommended loading patterns shown.)
NOTE: The features on your dishwasher rack may vary from the drawings shown.
Cup and glass load
Adjustable top rack
You can raise or lower the top rack to fit tall items in either the top or bottom rack. One adjuster is located on each side of the top rack.
To adjust the top rack
1. Hold the top rack with one hand near the adjuster.
2. With the other hand, turn the knob clockwise to raise a side
of the rack.
3. Turn the knob counterclockwise to lower a side of the rack. Repeat the steps for the remaining adjuster as needed. The 2
adjusters can be turned separately or together to raise or lower the top rack. The top rack does not have to be level.
Mixed load
Place items so open ends face down for cleaning and
draining. Load glasses in top rack only. The bottom rack is not
designed for glasses. Damage can occur. Place cups and glasses in the rows between tines. Placing
them over the tines can lead to breakage. China, crystal, and other delicate items must not touch each
other during dishwasher operation. Damage may occur. Load plastic items in the top rack only. Only plastic items
marked dishwasher safe are recommended. Load plastic items so the force of the spray does not move
them during the cycle. To avoid chipping, do not let stemware touch other items.
Small bowls, pans, and other utensils can be placed in the
top rack. Load bowls in the center section for best stability.
Extra-capacity fold-down shelves
Fold down the extra shelf on the right side of the top rack to hold additional cups, or long items such as utensils and spatulas.
Loading the Bottom Rack
The bottom rack is designed for plates, pans, casseroles, and utensils. Items with cooked-on or dried-on food should be loaded with soiled surfaces facing inward to the spray. (See recommended loading patterns shown.)
NOTE: The features on your dishwasher rack may vary from the drawings shown.
Mixed load
Do not load glasses, cups, or plastic items in the bottom
rack. Load small items in the bottom rack only if they are secured in place.
Load plates, soup bowls, etc., between tines and facing
inward to the spray. Overlap the edges of plates for large loads.
7
Load soup, cereal, and serving bowls in the rack in a variety
of ways depending upon their size and shape. Load bowls securely between the rows of tines. Do not nest bowls because the spray will not reach all surfaces.
Utensil load
Load cookie sheets, cake pans, and other large items at the
sides and back. Loading such items in front can keep the water spray from reaching the detergent dispenser and silverware basket.
Secure heavily soiled cookware face down in the rack.
Make sure pot handles and other items do not stop rotation
of the spray arm(s). The spray arm(s) must move freely.
Do not load items between the bottom rack and the side of
the dishwasher tub because they might block the water inlet opening.
NOTE: If you have removed the bottom rack for unloading or cleaning, replace it with the bumpers in front.
Loading the Silverware Basket
Load the silverware basket while it is in the dishwasher or take the basket out for loading on a counter or table.
NOTE: Unload or remove the basket before unloading the racks to avoid spilling water droplets on the silverware.
To open the silverware basket
Unlock the latch.
NOTE: Be sure the cover is completely latched before pulling out the bottom rack and before closing the dishwasher door.
Place small items like baby bottle caps, jar lids, corn cob
holders, etc., in the section(s) with hinged cover(s). Close the cover to hold small items in place.
Fold-down tines
You can fold down one row of tines at the back of the bottom rack.
1. Grasp the tip of the tine that is in the tine holder.
2. Gently pull the tine out of the tine holder.
3. Lay the row of tines down in the rack to make room for larger
dishes, bowls, pots, pans or roasters.
Mix items in each section of the basket with some pointing up
and some down to avoid nesting. Spray cannot reach nested items.
IMPORTANT: Always load sharp items (knives, skewers, etc.) pointing down.
The silverware basket can be hung on the door or on the
bottom rack (see illustration).
The silverware basket can also be placed inside the bottom rack.
8
To remove the basket from the door
Grasp the silverware basket by the handle. Slide it toward the
1.
top of the door.
Lift the basket off the holding buttons.
2.
To replace the basket in the door
Set the silverware basket on the holding buttons.
1.
Slide the basket toward the bottom of the door until it locks in
2.
place.
NOTES:
Do not load silver or silver-plated silverware with stainless
steel. These metals can be damaged by contact with each other during washing.
Some foods (such as salt, vinegar, milk products, fruit juices,
etc.) can pit or corrode silverware. Run a rinse cycle if you do not have a full load to wash immediately.

DISHWASHER USE

Use both sections for cycles with 2 washes. Use only the
NOTE:
covered section for cycles with 1 wash. See the Cycle Selection Chart for more details.
How much detergent to use
The amount of detergent to use depends on the hardness of
your water and the type of detergent. If you use too little, dishes wont be clean. If you use too much in soft water, glassware will etch.
Water hardness can change over a period of time. Find out
your water’s hardness by asking your local water department, water softener company, or county extension agent.
Different brands of dishwasher detergent have different
amounts of phosphorus for softening water. If you have hard water and use a detergent with a phosphorous content of less than 8.7%, you might need to use more detergent, or use a detergent with a phosphorous content higher than 8.7%.
Where to fill
Top of 3rd step (3 tbs or 45 g)
Top of 2nd step (2 tbs or 30 g)

Detergent Dispenser

The detergent dispenser has 2 sections. The Pre-Wash section empties detergent into the dishwasher when you close the door.
1
1. Cover
2. Main wash section
3. Cover latch
4. Pre-wash section
The Main Wash section automatically empties detergent into the dishwasher during the main wash. (See the Cycle Selection Chart.”)
Use automatic dishwashing detergent only. Other detergents
can produce excessive suds that can overflow out of the dishwasher and reduce washing performance.
Add detergent just before starting cycle.
Store tightly closed detergent in a cool, dry place. Fresh
automatic dishwasher detergent results in better cleaning.
Do not use detergent with a rinse cycle.
NOTE:
Filling the dispenser
If the dispenser cover is closed, open the cover by pushing
1.
the Cover latch. Fill the Main Wash section with detergent. See How Much
2.
Detergent to Use. Close the Main Wash dispenser cover. Fill the Pre-Wash
3.
section if needed.
It is normal for the cover to open partially when dispensing detergent.
23
4
Top of 1st step (1 tb or 15 g)
Water Hardness Amount of Detergent
Soft to Medium Hard Water
0 to 6 grains per gallon
Medium to Hard Water
7 to 12 grains per gallon
For normally soiled loads
Fill the Main Wash section to the
top of the 2nd step (2 tbs or 30 g) Fill the Pre-Wash section to the
top of the 2nd step (2 tbs or 30 g)
Add only 1 tb or 15 g of
NOTE:
detergent to both sections if dishes are pre-rinsed or the water is very soft (0 to 2 grains per gallon).
For baked on soil loads
Fill the Main Wash section to the
top of the 2nd step (2 tbs or 30 g) Fill the Pre-Wash section to the
top of the 2nd step (2 tbs or 30 g)
For heavily soiled loads
Fill the Main Wash section to the
top of the 3rd step (3 tbs or 45 g) Fill the Pre-Wash section to the
top of the 3rd step (3 tbs or 45 g)
For normally soiled and heavily soiled loads
Fill the Main Wash section to the
top of the 3rd step (3 tbs or 45 g) Fill the Pre-Wash section to the
top of the 2nd step (2 tbs or 30 g) if needed
9
NOTE: Fill amounts shown are for standard powdered detergent. Amounts may vary if you use liquid or concentrated powdered detergent. Follow instructions on the package when using liquid dishwasher detergent or concentrated powdered detergent.

Rinse Aid Dispenser

Rinse aids prevent water from forming droplets that can dry as spots or streaks. They also improve drying by allowing water to drain off of the dishes during the final rinse by releasing a small amount of the rinse aid into the rinse water. Your dishwasher is designed to use a liquid rinse aid. Do not use a solid or bar-type.
Checking the dispenser
Check the center of the Fill Indicator cap. Clear means it needs filling.
OR

Dishwasher Efficiency Tips

Hot water dissolves and activates the dishwashing detergent. Hot water also dissolves grease on dishes and helps glasses dry spot-free. For best dishwashing results, water must be at least 120°F (49°C) as it enters the dishwasher. Loads may not wash as well if the water temperature is too low.
To check water temperature
1. Run hot water at the faucet closest to your dishwasher for at
least 1 minute.
2. Place a candy or meat thermometer in a glass measuring
cup.
Or you can remove the Fill Indicator cap. If an “E” is visible, the dispenser is empty.
Filling the dispenser
The rinse aid dispenser holds 6 oz (175 mL) of rinse aid. Under normal conditions, this will last for about three months. You do not have to wait until the dispenser is empty to refill it. Try to keep it full, but be careful not to overfill it.
1. Make sure the dishwasher door is completely open.
2. Remove the Fill Indicator cap.
3. Add rinse aid. Fill to the smallest opening in the lower part of
the dispenser. Overfilling can cause the rinse aid to leak out, and could cause oversudsing.
4. Clean up any spilled rinse aid with a damp cloth.
5. Replace the Fill Indicator cap. Close tightly.
3. Check the temperature on the thermometer as the water is
running into the cup.
4. If the water temperature at the faucet is below 120°F (49°C),
have a qualified person raise the water heater’s thermostat setting.
To save water, energy and time, do not rinse dishes before
putting them into the dishwasher. Use a low energy, quick, or short cycle whenever possible.
These cycles use less hot water and energy than the Normal cycle.
Use a delay feature (on some models) to run your dishwasher
during off-peak hours. Local utilities recommend avoiding heavy usage of energy at certain times of day.
During the summer, run your dishwasher at night. This
reduces daytime heat buildup in the kitchen. Use the energy-saving dry option whenever possible. Allow
longer drying times (overnight) when using these options. Use a rinse aid to improve drying.
Use cycles or options that add extra heat to the wash or rinse
portion of the cycle only when needed. Run your dishwasher with full loads. Run a rinse cycle after
meals until the dishwasher is full. If your home is equipped with a water softener, you may want
to avoid starting the dishwasher during the regeneration of the softener, as this may contribute to poor wash performance.
10

Cycle Selection Chart

Select the wash cycle and options desired. The dishwasher starts filling once you press a cycle, unless you select a delay wash. You can select an option as the machine is filling.
Your electronic dishwasher senses the soil level on your dishes. Soil level determines the length of some cycles, the amount of heat added to a wash or rinse, and the number of washes and rinses in a cycle.
Cycle time depends upon the soil on the dishes, and water usage may be higher for large amounts of soil. If dishes are lightly soiled, cycle time will be as shown.
After a wash cycle, the dishwasher remembers the options used and uses the same options in the next wash cycle unless new options are selected or Cancel/Drain is selected.
A shows what steps are in each cycle. Your model may have some or all of the cycles shown.
Temperatures indicate where extra heat is added. Water usage is shown in U.S. gallons/liters. Cycle time includes dry time. An asterisk ( * ) by the cycle time
indicates the cycle time might be longer depending on the temperature of the water entering the dishwasher. The cooler the water, the longer the cycle time. If the water is already hot enough, the cycle time will be as shown.
Pre-
Wash
LIGHT WASH
Pre-
Wash
Rinse Main
Rinse Main
Use this cycle for loads with normal amounts of food soil. (The energy­usage label is based on this cycle.)
Purge
●●
Rinse
140°F (60°C)
Rinse
Wash
●●●●●
Use this cycle for pre­rinsed or lightly soiled loads. The cycle uses a single wash.
Purge
●●
Rinse
130°F (54°C)
Rinse
Wash
●●●●●
Use both detergent dispenser sections.
Final
Dry Time
●●●●●
●●
Use covered detergent dispenser section.
Final
Dry Time
●●●●●
●●
Water
(min)
Usage (gal/L)
61* 4.8/18.0
Water
(min)
Usage (gal/L)
58* 4.8/18.0
Use this cycle for hard-to­clean, heavily-soiled pots,
POTS & PANS
Pre-
Wash
135°F
(57°C)
●●●●
pans, casseroles, and regular tableware.
Rinse Main
Rinse
Wash
140°F
(60°C)
●●●●●
Use this cycle for loads with heavy food soil.
Pre-
Rinse Main
Wash
●●●●●
Wash
●●
Rinse
Use both detergent dispenser sections.
Purge
●●
Final
Rinse
140°F
(60°C)
Dry Time
●●●●●
●●
Water
(min)
Usage (gal/L)
87* 8.6/32.6
Wash
Pre-
Rinse Main
Use this cycle for pre­rinsed or lightly soiled loads which do not require drying. No drying options are available for this cycle. The cycle uses a single wash.
Purge
●●
Final
Rinse
140°F (60°C)
Rinse
Wash
●●●●●
Use covered detergent dispenser section.
●●●●
Dry Time
(min)
26* 4.8/18.0
Water
Usage (gal/L)
Use both detergent
Purge
Final
Rinse
140°F
(60°C)
●●●●●
dispenser sections.
Dry Time
(min)
●●
Water
Usage (gal/L)
72* 6.9/26.1
Wash
Pre-
Rinse Main
Use this cycle for rinsing dishes, glasses, and silverware that will not be washed right away.
Wash
Rinse
●●●●
Purge
Final
Rinse
Do not use detergent with this cycle.
Dry Time
(min)
10 2.2/8.2
Water
Usage (gal/L)
A small amount of water runs through the pump to
remove soil particles.
11

Canceling a Cycle

Anytime during a cycle, press
Cancel/Drain glows. The dishwasher pauses for about 5 seconds and starts a 2-minute drain (if needed). Let the dishwasher drain completely. The light goes off when the dishwasher finishes the drain.
To stop the drain
You can press Cancel/Drain again to stop the drain immediately. Remember to drain the dishwasher before starting a new cycle.
A small amount of water remains in the dishwasher. This
NOTE:
is normal.
To clear the indicators
Press Cancel/Drain before starting the dishwasher to clear all options and cycles.

Changing a Cycle or Setting

During the first minute of a cycle
Press a new cycle and/or options.
After the first minute of a cycle
Press
1.

Option Selections

You can customize your cycles by pressing an option. If you change your mind, press the option again to turn the option off. Select a different option if desired.
You can change an option anytime before the selected option begins. For example, you can press an unheated drying option any time before drying begins.
After a wash cycle, the dishwasher remembers the options used and uses the same options in the next wash cycle, unless you select new options or press Cancel/Drain.
Hi-Temp Scour (on some models)
Select this high-temperature option for improved cleaning of heavily soiled dishes. Selecting this option adds heat, water and time to the wash cycle. Heating the water helps improve washing results.
The Pots & Pans cycle, with the Hi-Temp Scour feature, is recommended for baked-on soil.
NOTE:
and Heavy Wash.
Sani Rinse
Select this option to raise the water temperature in the final rinse to approximately 155°F (68°C) for 10 minutes. Sani Rinse adds heat and time to the cycle. In the Heavy Wash cycle this high­temperature rinse sanitizes your dishes and glassware in accordance with the NSF Protocol P153 Sanitization and Cleaning Performance of Household Spray-Type Dishwashers.
The Hi-Temp Scour feature is an option with Pots & Pans
Cancel/Drain glows. The dishwasher pauses for 5 seconds and starts a 2-minute drain (if needed). Let the dishwasher drain completely.
Check the detergent dispensers. If the main wash cup has
2.
opened and the detergent washed away, refill the cups as needed.
Close the door.
3.
Press a new cycle and/or options.
4.

Adding Items During a Cycle

You can add an item anytime before the main wash starts. Open the door and check the detergent dispenser. If the main wash section is still closed, you can add items.
To add items
Lift up the door latch to stop the cycle. Wait for the spraying
1.
action to stop before opening the door. Open the door. If the main wash detergent dispenser is still
2.
closed, add the item. Close the door, but do not latch it. Wait 30 seconds for the air
3.
in the dishwasher to warm up. This reduces the amount of moisture escaping from the vent when restarting a cycle.
Close the door firmly until it latches. The dishwasher resumes
4.
the cycle after about a 5-second pause.
NOTE:
Sani Rinse is an option with the Heavy Wash cycle only.
Air Dry
Select this option to dry dishes without heat and save energy. The dishes take longer to dry and some spotting can occur.
For best drying, use a liquid rinse aid. Some items (such as plastics) may need towel drying.
The dishwasher automatically heats the air in the
NOTE:
dishwasher during the “dry” portion of the cycle unless you select Air Dry.
Delay Hours
Use Delay Hours to run your dishwasher at a later time or during off-peak hours. You can add items to the load anytime during the delay countdown. After adding items, close the door firmly until it latches. The delay countdown will not continue if the door is not latched.
12
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