Whirlpool DU943, DU620 User Manual

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DISHWASHER

Use&CareGuide

For questions about features, operation/performance parts, accessories or service, call: 1-800-253-1301.

In Canada, call for assistance 1-800-461-5681, for installation and service, call: 1-800-807-6777

or visit our website at...

www.whirlpool.com or www.whirlpool.com/canada

LAVE-VAISSELLE

Guided’utilisation etd’entretien

Au Canada, pour assistance, composez le 1-800-461-5681, pour installation ou service, le 1-800-807-6777

ou visitez notre site web à www.whirlpool.com/canada

Table of Contents/Table des matières................

Models/Modèles

DU620, DU943, DU950, DU951,

DU960, DUL200

3381196

TABLE OF CONTENTS
DISHWASHER SAFETY .................................................................	3
Before Using Your Dishwasher....................................................	4
PARTS AND FEATURES................................................................	5
START-UP GUIDE ..........................................................................	6
Using Your New Dishwasher .......................................................	6
Stopping Your Dishwasher ..........................................................	6
DISHWASHER LOADING..............................................................	7
Loading Suggestions ...................................................................	7
Loading Top Rack........................................................................	7
Loading Bottom Rack ..................................................................	8
Loading Silverware Basket ..........................................................	9
DISHWASHER USE .....................................................................	10
Detergent Dispenser ..................................................................	10
Rinse Aid Dispenser ...................................................................	11
Dishwasher Efficiency Tips ........................................................	12
Cycle Selection Charts...............................................................	12
Canceling a Cycle ......................................................................	13
Changing a Cycle or Setting ......................................................	13
Adding Items During a Cycle .....................................................	13
Option Selections.......................................................................	14
Cycle Status Indicators..............................................................	14
Drying System ............................................................................	15
Overfill Protection Float..............................................................	15
WASHING SPECIAL ITEMS.........................................................	15
DISHWASHER CARE ...................................................................	16
Cleaning......................................................................................	16
Drain Air Gap..............................................................................	16
Storing ........................................................................................	16
TROUBLESHOOTING ..................................................................	17
FILTER MODULE..........................................................................	18
ASSISTANCE OR SERVICE.........................................................	19
In the U.S.A. ...............................................................................	19
In Canada ...................................................................................	19
WARRANTY ..................................................................................	20

TABLE DES MATIÈRES
LA SÉCURITÉ DU LAVE-VAISSELLE .........................................	21
Avant d’utiliser le lave-vaisselle .................................................	22
PIÈCES ET CARACTÉRISTIQUES ..............................................	23
GUIDE DE MISE EN MARCHE ....................................................	24
Utilisation de votre nouveau lave-vaisselle................................	24
Arrêt du lave-vaisselle ................................................................	25
CHARGEMENT DU LAVE-VAISSELLE .......................................	25
Suggestions de chargement ......................................................	25
Chargement du panier supérieur ...............................................	25
Chargement du panier inférieur .................................................	26
Chargement du panier à couverts .............................................	27
UTILISATION DU LAVE-VAISSELLE...........................................	28
Distributeur de détergent ...........................................................	28
Distributeur d’agent de rinçage..................................................	30
Conseils d’efficacité pour le lave-vaisselle ................................	30
Tableaux de sélection de programmes .....................................	31
Annulation d’un programme ......................................................	32
Changement d’un programme ou réglage ................................	32
Addition de vaisselle durant un programme..............................	32
Sélection d’options.....................................................................	32
Indicateurs d’état d’avancement du programme ......................	33
Système de séchage..................................................................	34
Dispositif de protection contre le débordement........................	34
LAVAGE D’ARTICLES SPÉCIAUX ..............................................	34
ENTRETIEN DU LAVE-VAISSELLE.............................................	35
Nettoyage ...................................................................................	35
Dispositif anti-refoulement .........................................................	35
Remisage....................................................................................	36
DÉPANNAGE.................................................................................	36
MODULE DU FILTRE ...................................................................	38
ASSISTANCE OU SERVICE.........................................................	38
Aux États-Unis............................................................................	38
Au Canada..................................................................................	38
GARANTIE ....................................................................................	39

DISHWASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Before Using Your Dishwasher

Tip Over Hazard

Do not use dishwasher until completely installed.

Do not push down on open door.

Doing so can result in serious injury or cuts.

Electrical Shock Hazard

Electrically ground dishwasher.

Connect ground wire to green ground connector in terminal box.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Install where dishwasher is protected from the elements. Protect against freezing to avoid possible rupture of fill valve. Such ruptures are not covered by the warranty. See “Storing” in the “Dishwasher Care” section for winter storage information.

■Install and level dishwasher on a floor that will hold the weight, and in an area suitable for its size and use.

■Remove all shipping plugs from hoses and connectors (such as the cap on the drain outlet) before installing. See Installation Instructions for complete information.

PARTS AND FEATURES

This manual covers several different models. The dishwasher you have purchased may have some or all of the parts and features listed below.

1.




























	Upper level wash	7.	Heating element	15.		POWER CLEAN™ filter module
2.	Adjustable top rack	8.	ANYWARE™ silverware basket	16.		Overfill protection float
3.	[on some models]	9.	Cutlery basket [on some models]	17.		Detergent dispenser
3.	Fold-down tines	10.	Top spray arm	18.		Rinse aid dispenser
4.	Water inlet opening [in tub wall]	11.	Extra-capacity fold-down shelves
5.	Bottom rack	12.	Utensil caddy [on some models]		Other features your dishwasher may
6.	Rack bumper	13.	Model and serial number label		have
		14.	Lower spray arm		Light item clips
		14.	Lower spray arm

Series DU943

Series DU620, DU960

Series DU950, DU951, DUL200

START-UP GUIDE

Before using your dishwasher, remove all packaging materials. Read this entire Use and Care Guide. You will find important safety information and useful operating tips.

Using Your New Dishwasher

1.Scrape large food soil and hard items (toothpicks or bones) from dishes.

2.Properly load the dishwasher. (See “Dishwasher Loading.”) Make sure nothing prevents the spray arm(s) from spinning freely.

3.Add detergent and check the rinse aid dispenser. Add rinse aid if needed. (See “Dishwasher Use.”)

4.Push door firmly closed. The door latches automatically. Run hot water at the sink nearest your dishwasher until the water is hot. (See “Dishwasher Efficiency Tips.”) Turn off water.

5.Select the desired cycle and options. (See “Dishwasher Use.”)

The dishwasher starts filling when you press a cycle. You can select options as the machine is filling.

Stopping Your Dishwasher

You can stop your dishwasher anytime during a cycle.

1.Open the door slightly.

2.Wait for the spraying action to stop. Then open the door all the way, if needed.

Close the door to continue the cycle.

Press CANCEL/DRAIN. A 2-minute drain starts.

DISHWASHER LOADING

Loading Suggestions

■Remove leftover food, bones, toothpicks and other hard items from the dishes. It is not necessary to rinse the dishes before putting them into the dishwasher. The wash module removes food particles from the water. The module contains a chopping device which will reduce the size of food items.

NOTE: If hard items such as fruit seeds, nuts, and egg shells enter the wash module, you might hear chopping, grinding, crunching, or buzzing sounds. These sounds are normal when hard items enter the module. Do not let metallic items (such as pot handle screws) get into the wash module. Damage can occur.

■It is important for the water spray to reach all soiled surfaces.

■Load dishes so they are not stacked or overlapping, if possible. For best drying, water must be able to drain from all surfaces.

■Make sure pot lids and handles, pizza pans, cookie sheets, etc., do not interfere with the spray arm rotation.

■Run a rinse cycle to keep dishes moist if you do not plan to wash them soon. Foods such as eggs, rice, pasta, spinach, and cooked cereals may be hard to remove if they are left to dry over a period of time.

Quiet operating tips

To avoid thumping/clattering noises during operation:

■Make sure lightweight load items are secured in the racks.

■Make sure pot lids and handles, pizza pans, cookie sheets, etc., do not touch interior walls or interfere with the rotation of the spray arm.

■Load dishes so they do not touch one another.

NOTE: For built-in models, keep sink drain plugs closed during dishwasher operation to prevent noise transfer through drains.

Loading Top Rack

The top rack is designed for cups, glasses, and smaller items. (See recommended loading patterns shown.)

NOTE: The features on your dishwasher rack may vary from the drawings shown.

Cup and glass load

Mixed load

■Place items so open ends face down for cleaning and draining.

■Load glasses in top rack only. The bottom rack is not designed for glasses. Damage can occur.

■Place cups and glasses in the rows between tines. Placing them over the tines can lead to breakage.

■China, crystal, and other delicate items must not touch each other during dishwasher operation. Damage may occur.

■Load plastic items in the top rack only. Only plastic items marked “dishwasher safe” are recommended.

■Load plastic items so the force of the spray does not move them during the cycle.

■To avoid chipping, do not let stemware touch other items.

■Small bowls, pans, and other utensils can be placed in the top rack. Load bowls in the center section for best stability.

Extra-capacity fold-down shelves

Fold down the extra shelf on the right side of the top rack to hold additional cups, or long items such as utensils and spatulas.

Light item clips (on some models)

The light-item clips hold lightweight plastic items such as cups, lids, or bowls in place during washing. You can move a clip anywhere in the rack.

To move a clip

1.Pull the clip up and off the tine.

2.Reposition the clip on another tine.

Adjustable top rack (on some models)

You can raise or lower the top rack to fit tall items in either the top or bottom rack. One adjuster is located on each side of the top rack.

To adjust the top rack

1. Hold the top rack with one hand near the adjuster.

2.With the other hand, turn the knob clockwise to raise a side of the rack.

3.Turn the knob counterclockwise to lower a side of the rack.

Repeat the steps for the remaining adjuster as needed. The 2 adjusters can be turned separately or together to raise or lower the top rack. The top rack does not have to be level.

Adjustable 3-position top rack (on some models)

You can raise or lower the top rack to fit tall items in either the top or bottom rack. Two adjusters are located on each side of the top rack. Each adjuster has 3 preset positions. The high and low positions are marked on the adjuster.

To adjust the top rack

1. Hold the top rack with one hand near the adjuster.

2.With the other hand, pull out the top of the adjuster.

3.Raise or lower the rack to one of the preset positions.

4.Release the adjuster.

Repeat the steps for the remaining adjusters as needed. The 4 adjusters can be raised or lowered separately or together. The top rack does not have to be level.

Loading Bottom Rack

The bottom rack is designed for plates, pans, casseroles, and utensils. Items with cooked-on or dried-on food should be loaded with soiled surfaces facing inward to the spray. (See recommended loading patterns shown.)

NOTE: The features on your dishwasher rack may vary from the drawings shown.

Mixed load

■Do not load glasses, cups, or plastic items in the bottom rack. Load small items in the bottom rack only if they are secured in place.

■Load plates, soup bowls, etc., between tines and facing inward to the spray.

■Overlap the edges of plates for large loads.

■Load soup, cereal, and serving bowls in the rack in a variety of ways depending upon their size and shape. Load bowls securely between the rows of tines. Do not nest bowls because the spray will not reach all surfaces.

Utensil load

■Load cookie sheets, cake pans, and other large items at the sides and back. Loading such items in front can keep the water spray from reaching the detergent dispenser and silverware basket.

■Secure heavily soiled cookware face down in the rack.

■Make sure pot handles and other items do not stop rotation of the spray arm(s). The spray arm(s) must move freely.

■Do not load items between the bottom rack and the side of the dishwasher tub because they might block the water inlet opening.

NOTE: If you have removed the bottom rack for unloading or cleaning, replace it with the bumpers in front.

Fold-down tines

You can fold down one row of tines at the back of the bottom rack.

1.Grasp the tip of the tine that is in the tine holder.

2.Gently pull the tine out of the tine holder.

3.Lay the row of tines down in the rack to make room for larger dishes, bowls, pots, pans or roasters.

Loading Silverware Basket

Load the silverware basket while it is in the dishwasher or take the basket out for loading on a counter or table.

NOTE: Unload or remove the basket before unloading the racks to avoid spilling water droplets on the silverware.

To open the silverware basket

Unlock the latch.

NOTE: Be sure the cover is completely latched before pulling out the bottom rack and before closing the dishwasher door.

■Place small items such as baby bottle caps, jar lids, corncob holders, etc., in the section(s) with hinged cover(s). Close the cover to hold small items in place.

■Mix items in each section of the basket with some pointing up and some down to avoid nesting. Spray cannot reach nested items.

IMPORTANT: Always load sharp items (knives, skewers, etc.) pointing down.

■The silverware basket can be hung on the door or on the bottom rack (see illustration).

The silverware basket can also be placed inside the bottom rack.

To remove the basket from the door

1.Grasp the silverware basket by the handle. Slide it toward the top of the door.

2. Lift the basket off the holding buttons.

To replace the basket in the door

1.Set the silverware basket on the holding buttons.

2.Slide the basket toward the bottom of the door until it locks into place.

NOTES:

■Do not load silver or silver-plated silverware with stainless steel. These metals can be damaged by contact with each other during washing.

■Some foods (such as salt, vinegar, milk products, fruit juices, etc.) can pit or corrode silverware. Run a rinse cycle if you do not have a full load to wash immediately.

Cutlery Basket (on some models)

Use the cutlery basket to hold long items. Always unload or remove the cutlery basket before unloading the racks to avoid spilling water onto the cutlery.

NOTE: Remove the basket and tip the contents onto a cutting board to unload. This helps avoid accidents with sharp points and edges.

To remove the cutlery basket

1.Grasp the basket on both sides and slide it toward the top of the door.

2. Lift the basket off the holding buttons.

To replace the cutlery basket

1.Set the basket on the holding buttons.

2.Slide the basket toward the bottom of the door until it locks into place.

Utensil caddy (on some models)

Use the Utensil Caddy to hold wooden spoons, spatulas, and similar items.

The Utensil Caddy has three hooks. (See arrows.) For best wash performance, hook the Utensil Caddy in the right rear corner of the lower rack. You can also hook it in the left front corner.

NOTE: Spin the top spray arm. Be sure items in the Utensil Caddy do not stop the rotation of the spray arm.

DISHWASHER USE

Detergent Dispenser

The detergent dispenser has 2 sections. The Pre-Wash section empties detergent into the dishwasher when you close the door.

1.Cover

2.Main Wash section

3.Cover latch

4.Pre-Wash section

The Main Wash section automatically empties detergent into the dishwasher during the main wash. (See the “Cycle Selection Charts.”)

■Use automatic dishwashing detergent only. Other detergents can produce excessive suds that can overflow out of the dishwasher and reduce washing performance.

■Add detergent just before starting cycle.

■Store tightly closed detergent in a cool, dry place. Fresh automatic dishwasher detergent results in better cleaning.

NOTE: Do not use detergent with a rinse cycle.

Filling the dispenser

1.If the dispenser cover is closed, open the cover by pushing the Cover latch.

2.Fill the Main Wash section with detergent. See “How much detergent to use.”

3.Close the Main Wash dispenser cover. Fill the Pre-Wash section if needed.

It is normal for the cover to open partially when dispensing detergent.

NOTE: Use both sections for cycles with 2 washes. Use only the covered section for cycles with 1 wash. See the “Cycle Selection Charts” for more details.

How much detergent to use

■The amount of detergent to use depends on the hardness of your water and the type of detergent. If you use too little, dishes won’t be clean. If you use too much in soft water, glassware will etch.

■Water hardness can change over a period of time. Find out your water’s hardness by asking your local water department, water softener company, or county extension agent.

■Different brands of dishwasher detergent have different amounts of phosphorus for softening water. If you have hard water and use a detergent with a phosphorous content of less than 8.7%, you might need to use more detergent, or use a detergent with a phosphorous content higher than 8.7%.

Where to fill

Top of 3rd step (3 tbs or 45 g)

Top of 2nd step (2 tbs or 30 g)

	Top of 1st step (1 tb or 15 g)
Water Hardness	Amount of Detergent

Soft to Medium Hard Water

0 to 6 grains per gallon

For normally soiled loads

■Fill the Main Wash section to the top of the 2nd step (2 tbs or 30 g)

■Fill the Pre-Wash section to the top of the 2nd step (2 tbs or 30 g)

NOTE: Add only 1 tb or 15 g of detergent to both sections if dishes are pre-rinsed or the water is very soft (0 to 2 grains per gallon).

For baked on soil loads

■Fill the Main Wash section to the top of the 2nd step (2 tbs or 30 g)

■Fill the Pre-Wash section to the top of the 2nd step (2 tbs or 30 g)

For heavily soiled loads

■Fill the Main Wash section to the top of the 3rd step (3 tbs or 45 g)

■Fill the Pre-Wash section to the top of the 3rd step (3 tbs or 45 g)

Medium to Hard	For normally soiled and
Water	heavily soiled loads
7 to 12 grains per	■ Fill the Main Wash section to the
gallon	top of the 3rd step (3 tbs or 45 g)
	■ Fill the Pre-Wash section to the
	top of the 2nd step (2 tbs or 30 g)
	if needed

NOTE: Fill amounts shown are for standard powdered detergent. Amounts may vary if you use liquid or concentrated powdered detergent. Follow instructions on the package when using liquid dishwasher detergent or concentrated powdered detergent.

Rinse Aid Dispenser

Rinse aids prevent water from forming droplets that can dry as spots or streaks. They also improve drying by allowing water to drain off of the dishes during the final rinse by releasing a small amount of the rinse aid into the rinse water. Your dishwasher is designed to use a liquid rinse aid. Do not use a solid or bar-type.

Checking the dispenser

Check the center of the Fill Indicator cap. Clear means it needs filling.

Or you can remove the Fill Indicator cap. If an “E” is visible, the dispenser is empty.

Filling the dispenser

The rinse aid dispenser holds 6 oz (175 mL) of rinse aid. Under normal conditions, this will last for about three months. You do not have to wait until the dispenser is empty to refill it. Try to keep it full, but be careful not to overfill it.

1.Make sure the dishwasher door is completely open.

2.Remove the Fill Indicator cap.

3.Add rinse aid. Fill to the smallest opening in the lower part of the dispenser. Overfilling can cause the rinse aid to leak out, and could cause oversudsing.

4.Clean up any spilled rinse aid with a damp cloth.

5.Replace the Fill Indicator cap. Close tightly.

Dishwasher Efficiency Tips

Hot water dissolves and activates the dishwashing detergent. Hot water also dissolves grease on dishes and helps glasses dry spot-free. For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Loads may not wash as well if the water temperature is too low. Water that is too hot can make some soils harder to remove and cause certain detergent ingredients not to function. If your water heater is located far from the dishwasher, it may be necessary to run the hot water at the faucet closest to the dishwasher to minimize the amount of cold water in the water line.

To check water temperature

1.Run hot water at the faucet closest to your dishwasher for at least 1 minute.

2.Place a candy or meat thermometer in a glass measuring cup.

3.Check the temperature on the thermometer as the water is running into the cup.

■To save water, energy and time, do not rinse dishes before putting them into the dishwasher.

■Use a low energy, quick, or short cycle whenever possible. These cycles use less hot water and energy than a normal cycle.

■Use a delay feature (on some models) to run your dishwasher during off-peak hours. Local utilities recommend avoiding heavy usage of energy at certain times of day.

■During the summer, run your dishwasher at night. This reduces daytime heat buildup in the kitchen.

■Use the energy-saving dry option whenever possible. Allow longer drying times (overnight) when using these options. Use a rinse aid to improve drying.

■Use cycles or options that add extra heat to the wash or rinse portion of the cycle only when needed.

■Run your dishwasher with full loads. Run a rinse cycle after meals until the dishwasher is full.

■If your home is equipped with a water softener, you may want to avoid starting the dishwasher during the regeneration of the softener, as this may contribute to poor wash performance.

Cycle Selection Charts

Select the wash cycle and options desired. The dishwasher starts filling once you press a cycle, unless you select a delay wash. You can select an option as the machine is filling.

Your electronic dishwasher senses the soil level on your dishes. Soil level determines the length of some cycles, the amount of heat added to a wash or rinse, and the number of washes and rinses in a cycle.

Cycle time depends upon the soil on the dishes, and water usage may be higher for large amounts of soil. If dishes are lightly soiled, cycle time will be as shown.

After a wash cycle, the dishwasher remembers the options used and uses the same options in the next wash cycle unless new options are selected or Cancel/Drain is selected.

A “●” shows what steps are in each cycle. Your model may have some or all of the cycles shown.

Temperatures indicate where extra heat is added.

Water usage is shown in U.S. gallons/liters.

Cycle time includes dry time. An asterisk ( * ) by the cycle time indicates the cycle time might be longer depending on the temperature of the water entering the dishwasher. The cooler the water, the longer the cycle time. If the water is already hot enough, the cycle time will be as shown.

		Use this cycle for hard-to-					Use both
		clean, heavily-soiled pots,					detergent
		pans, casseroles, and					dispenser
		regular tableware.					sections.

Pre-	Rinse		Main	Rinse	Purge†	Final	Dry	Time	Water
Wash			Wash			Rinse		(min)	Usage
									(gal/L)

135°F			140°F			140°F		87*	8.6-10.8/
(57°C)			(60°C)			(60°C)		Light	32.7-40.9
●			●	●		●	●	Soil

		Use this cycle for loads					Use both
		Use this cycle for loads					Use both
		with heavy food soil.					detergent
							dispenser
							sections.

Pre-	Rinse		Main	Rinse	Purge†	Final	Dry	Time	Water
Wash			Wash			Rinse		(min)	Usage
									(gal/L)

						140°F		72*	6.9-10.8/
						(60°C)		Light	26.1-40.9
●			●		●	●	●	Soil

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