Whirlpool DU920QWDQ3, DU920QWDQ2, DU920QWDQ0, DU920QWDB3, DU920QWDB2 Owner’s Manual

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UseAndCare

A Note to You ........................ 2

Dishwasher Safety ................ 3

Parts and Features ................ 4

Starting Your Dishwasher ..... 5

Loading Your Dishwasher ..... 6

Using the Dispensers .......... 10

Setting the Controls ............. 12

Selecting a wash cycle ..... 12

Using CANCEL/DRAIN ..... 13

Selecting cycle options .... 13

Changing a cycle or

option setting ................... 14

Adding a dish during a

cycle ................................. 14

Understanding the status

indicators ......................... 15

Washing Special Items ........ 16

Connecting a Portable

Dishwasher ........................... 17

Caring for Your

Dishwasher ........................... 19

Saving Energy ...................... 21

Solving Common

Dishwashlng Problems ........ 22

Troubleshooting ................... 25

Requesting Assistance

or Service .............................. 26

Index ...................................... 30

Warranty ............................... 32

DISHWASHER MODEL SERIES 920

PART NO. 3373752 Rev. A

1-800-253-1301

Call our Consumer Assistance Center

with questions or comments.

_/qS

A Note to You

Thank you for buying a Whirlpool e appliance.

Because your life is getting busier and more complicated, Whirlpool dishwashers are easy to use, save time, and help you manage your home better. To ensure you enjoy years of

trouble-free operation, we developed this Use and Care Guide. It contains valuable information about how to operate and maintain your appliance properly and safely. Please

read it carefully.

Also, please complete and mail the Ownership Registration Card provided with your

appliance. This card helps us notify you about any new information on your appliance.

Please record your model's information.

Whenever you call to request service for

your appliance, you need to know your complete model number and serial number.

You can find this information on the model

and serial number label (see diagram on page 4 for location of label).

Please also record the purchase date of

your appliance and your dealer's name, address, and telephone number.

Keep this book and the sales slip together in a safe place for future reference.

Model Number Serial Number Purchase Date Dealer Name Dealer Address Dealer Phone

I Our Consumer Assistance Centernumber is toll-free 24 hours a day.

Help us help you

Please:

• Have your dishwasher installed by a • qualified installer.

• Install where dishwasher is protected from the elements. •

• Install and level dishwasher on a floor that will hold the weight, and in an area suitable

for its size and use.

• Properly connect dishwasher to electricity, water, and drain.*

* See Installation Instructions for complete

information.

• Make sure dishwasher is not used by

• Properly maintain dishwasher. See

1-800-253-1301

Remove all shipping plugs from hoses

and connectors (such as the cap on the drain outlet) before installing.*

Remove all hang tags and temporary labels.

anyone unable to operate it properly.

pages 19-20.

Dishwasher Safety

Your safety is important to us.

This guide contains safety statements under warning symbols. Please pay special

attention to these symbols and follow any

instructions given. Here is a brief explana-

tion of the use of the warning symbol.

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of fire, electrical shock, or injury when using your dishwasher, follow basic precautions

including the following:

• Read all instructions before using the dishwasher.

• Use your dishwasher only for the uses described in this manual.

• DISHWASHER MUST BE ELECTRI- CALLY GROUNDED. Read the

Installation Instructions for details.

*When discarding an old dishwasher,

always remove the door to prevent accidental entrapment or suffocation.

• Use ONLY detergents and rinse agents recommended for use in a

dishwasher.

• Store dishwasher detergent in a cool, dry place WHERE CHILDREN CAN'T

REACH IT.

• When loading items to be washed:

- Load sharp items and knives with

the handles up to reduce risk of cut- type injuries.

- Locate sharp items and knives so

that they are not likely to damage the door or tub.

• DO NOT let children play in or on the dishwasher.

• DO NOT reach into the area below the bottom rack until the heating

element has cooled for at least 20 minutes.

- SAVE THESE INSTRUCTIONS -

• DO NOT wash plastic items unless marked "Dishwasher Safe" or the equiva- lent. If not marked, check manufacturer's recommendations.

• DO NOT use your dishwasher unless all

enclosure panels are properly in place.

• DO NOT sit on, stand on, or abuse the

dishwasher door or dishracks.

• DO NOT tamper with controls.

• If hot water has not been used recently (usually two weeks or longer), hydrogen

gases may build up in the water heater and the hot water pipes. HYDROGEN

GAS IS EXPLOSIVE. To prevent injury or damage, before using your dish-

washer, turn on all hot water faucets and

allow water to run for several minutes.

This will allow gases to escape. Do not

smoke or use any open flame near the

faucet while it is open.

• DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

The fumes can create a fire hazard

or explosion.

• Disconnect electrical power to the dishwasher before attempting to service.

Parts and Features

Your dishwasher is illustrated below with the parts and features called out. To help you find

information on specific parts or features quickly, page references are included.

Third level wash

(p. 8)

Adjustable top rack

(p. 9)

Water inlet opening Spray tower

(p.8) (p.8)

rack adjuster

(p. 9)

Upper spray arm

(p.8)

Rack bumper .serial number label (p. 8) (on right side)

Bottom rack POWER CLEAN TM

(p. 8) (p. 31)

Heating element

Silverware Overfill protector basket (p. 20)

(p. 7)

Door latc

Door color paner

*See Installation Instructions

for more information.

Model and

module

Lower spray arm

(p.8)

Detergent

dispensers

(p.10)

Rinse agent

dispenser

(p. 11)

Access paneP

Control panel

Your dishwasher has a row of push pads to select cycles and options. You must select a

cycle to start your dishwasher. You may select one or more options.

Status Indicators

Starting Your Dishwasher

This section tells you how to start or stop your dishwasher. Refer to it for quick reference.

Starting a wash cycle

1. Load the dishwasher. See pages 6-9.

5. Close door firmly until it latches.

2. Spin the spray arms. They should

turn freely.

3. Add detergent. See page 10.

4. Add rinse agent, if needed. See page 11.

Stopping the dishwasher

You can stop your dishwasher anytime

during a cycle. All you have to do is:

• Open the door slightly. Wait for any filling or spraying action to stop before opening

the door all the way. Close door to con- tinue cycle.

• Press CANCEL/DRAIN. Once pressed, a 2-minute drain starts. (See page 13.)

6. Run hot water at the sink nearest the

Turn water off. (See page 21 .) dishwasher until water is hot.

7. Press a Cycle pad. If desired, press one pages 12-13.) The dishwasher

I_ °r m°re Opti°n pads" (See

may press Option pads as the machine is filling.

The pad indicator glows red when a cycle

starts filling once you press a cycle pad unless you select

the delay wash cycle. You

or an option is selected.

Loading Your Dishwasher

This section tells how to properly load your dishwasher for best washing and rinsing results.

Preparing to load the dishwasher

• To save water and energy, do not rinse

dishes before putting them into the dishwasher.

• Remove large pieces of food, bones, and other hard items. The POWER CLEAN TM

module removes food particles from the

water. The module contains a chopping device which reduces the size of food items.

NOTE: If hard items such as fruit seeds, nuts, and egg shells enter the POWER

CLEAN module, you might hear chopping, grinding, crunching, or buzzing sounds.

Those sounds are normal when hard items

enter the module. Do not let metallic items (such as pot handle screws) get into the

POWER CLEAN module. Damage can occur.

• Foods like eggs, rice, pasta, and cooked cereals may be hard to remove if left to dry over a period of time. Run a RINSE/WASH

LATER cycle to keep dishes moist if you do not plan to wash them soon.

• Load dishes so soiled surfaces face the rotating spray arm.

• Load dishes so they are not stacked or overlapping. It is important for the water

spray to reach all soiled surfaces for best washing. For best drying, water must be

able to drain from all surfaces.

Loading for quiet operation

• Secure lightweight load items in the racks.

• Pot lids and handles, pizza pans, cookie sheets, etc., should not touch interior

walls, interfere with the spray arm's rotation, or cover the spray tower.

• Load dishes so they do not touch one another.

NOTE: Keep sink drain plugs inserted during dishwasher operation to prevent

noise transfer through drains.

Loading the silverware basket

Personal Injury Hazard

Load sharp items (knives, forks, skewers, etc.) with the point down.

Failure to do so could cause personal injury.

• Load the silverware basket while it is in the door or take the basket out for loading on

a counter or table.

• Mix items in each section of the basket with some pointing up and some down to

avoid nesting. Spray cannot reach nested

items. However, always load sharp items (knives, skewers, forks, etc.) pointing

down.

• Put small items (baby bottle caps, jar lids, etc.) in any section.

• You can also remove the basket for easy unloading. Always unload or remove the basket before unloading the racks to avoid

spillingwater on the silverware.

To remove the basket:

1. Grab the basket by the handle and slide it

toward the top of the door.

2. Liftthe basket off the holding buttons.

To replace the basket:

1. Set the basket on the holding buttons.

2. Slide the basket towards the bottom of

the door until it locks in place.

To open the basket:

• Unhook the latch as shown.

NOTE: Be sure the cover is completely latched before pulling out the bottom rack

and before closing the dishwasher door.

Loading the bottom rack

Load items with cooked-on or dried-on food

in the bottom rack, with soiled surfaces facing inward to the spray.

Mixed load

• Load plates, soup bowls, etc., between prongs and facing inward to the spray.

• Make sure pot handles and other items do not stop rotation of the spray arms. Spray arms must move freely.

• Load items so they do not block or cover

the spray tower.

• Load heavily-soiled cookware face down in the rack.

• Do not stack or overlap dishes. Water spray must reach all soiled surfaces for

best results.

Utensil load

• Load cookie sheets, cake pans, and other

large items at sides and back. Loading such items in front may keep water spray

from reaching detergent dispenser and silverware basket.

NOTE:

• Do not load glasses, cups, or plastic items in the bottom rack.

• Do not load items between the bottom rack and the side of the dishwasher tub. This

can block the water inlet opening.

• If you have removed the bottom rack for

unloading or cleaning, replace it with bumpers in front.

Mixed load

Do not cover spray tower

Utensil load

Bumpers must

face dishwasher door

Loading the top rack

Load the top rack with cups, glasses, and

smaller items. Do not cover the third level wash when loading the top rack.

Cup and glass load

• Load so open ends face down for cleaning

and draining.

• Load glasses in top rack only - bottom

rack is not designed for glasses. Damage

can occur.

Cup and glass load

Do not cover third level wash

• Place items in the rows between prongs. Placing them over the prongs may lead

to breakage.

• Secure lightweight items.

• China, crystal, and other delicate items must not touch each other during dish- washer operation. Damage may occur.

Mixed load

• Small bowls, pans, and other utensils can be placed in the top rack.

• Load plastic items in the top rack only. Plastic items may melt in the bottom rack.

• Wash only plastic items marked "dish-

washer safe".

• Load plastic items so the force of the spray

does not move them during the cycle.

Infinite adjustable top rack

(on some models)

Raise or lower the rack to fit tall items in either the top or bottom rack. The top rack

does not have to be level.

• Turn the knob clockwise to raise a side of the rack.

• Turn the knob counterclockwise to lower a side of the rack.

Adjustable 3-position top rack

(on some models)

You can raise or lower the rack to fit tall

items in either the top or bottom rack. The

high and low positions are marked on the adjuster on the side facing the center of the

dishwasher.

1. Hold top rack with one hand near adjuster.

2. Pull top of adjuster lever out with other

hand.

3. Lift or lower rack to one of the preset

positions.

4. Release adjuster lever.

5. Repeat Steps 1-4 for the three remaining

adjusters as needed. The four adjusters can be raised or lowered separately or

together, as desired. The top rack does

not have to be level.

Mixed load

Do not cover third level wash

Raise

Lower

11first

Then adjust

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