Whirlpool CAE2793CQ0 Owner’s Manual

Whir ®

High-Efficiency

Top-Loading Washer

Use and Care Guide

Para una versi6n de estas instrucciones en espa_ol, visite www.whirlpool.com

COMMERCIAL

LAUNDRY

Laveuse _ chargement

par le dessus

_, haute efficacit_

Guide d'utilisation

et d'entretien

Table of Contents

WASHER SAFETY ......................................................... 2

WHAT'S NEW UNDER THE LiD? ................................. 3

CONTROL PANEL AND FEATURES ............................ 4

CYCLE GUIDE ............................................................... 5

USING YOUR WASHER ................................................ 6

WASHER MAINTENANCE ............................................ 9

TROUBLESHOOTING ................................................. 10

WARRANTY ................................................................. 14

ASSISTANCE OR SERVICE ........................ Back Cover

Table des mati_res

Si_CURIT¢: DE LA LAVEUSE ...................................... 15

QUOI DE NEUF SOUS LE COUVERCLE? ................. 16

TABLEAU DE COMMANDE ET

CARACT¢:RISTIQUES ................................................. 17

GUIDE DE PROGRAMMES ........................................ 19

UTILISATION DE LA LAVEUSE .................................. 20

ENTRETIEN DE LA LAVEUSE .................................... 22

D#PANNAGE ............................................................... 25

GARANTIE ................................................................... 30

ASSISTANCE OU SERVICE ............ Couverture artiste

W10722908A W10722909A=SP

Washer Safety

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey aft safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't

follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive

substances as they give off vapors that could ignite or explode.

[] Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

[] Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. Ifthe hot water system has not been used for such a period, before using the washing

machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during

this time.

SAVE THESE INSTRUCTIONS

Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used

near children.

Before the washer is removed from service or discarded,

remove the door or lid.

[] Do not reach into the washer if the drum, tub or agitator is

moving.

[] Do not install or store the washer where it will be exposed to

the weather.

[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in

published user-repair instructions that you understand and have the skills to carry out.

[] See "Electrical Requirements" located inthe installation

instructions for grounding instructions.

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

Model and Serial Number Location

Model and serial

number plate

For future reference, please record the numbers below: Model Number

Serial Number

Key Code Number

What's New Under the Lid?

Your new washer will operate differently than your past agitator-style washer.

1_ Lid Lock <1 11

When this light is blinking, the washer is paused or preparing to lock. When this light is blinking or off, the lid can be opened. After a cycle is started, water will enter washer and then lock. To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on and remain lit. When the lid locks and you need to add a garment, the lid can only be opened by pressing START and waiting for it to unlock. The lid will only unlock after wash basket movement has stopped. Depending on when in the cycle

you try to pause, it may take 3 seconds to a few minutes

for the lid to unlock. Press START to resume the cycle.

O Sensing "."i:_)

At the beginning of the cycle, the washer will perform a series of spins to check for load balance. During this time, a series of clicks and a whirring noise signal that sensing technology is determining if there is an off-balance load. It is recommended to wait until after the sensing load light goes out before pausing the cycle.

Sounds

At different stages of the wash cycle, you may hear sounds and pauses that are different from those of your

previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator tests for load balance or moves the load. And, sometimes, you may hear nothing at all as the washer allows time

for clothes to soak.

Progressive Spray Rinse

Select cycles default to a progressive spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the "Cycle Guide" for details.

IM PC RTANI=," = After the washer basket fills to the selected water level, the lid must be closed before the wash cycle can start. If filling stops with

the lid open, close lid and press START button.

• After pausing and opening the lid, the lid must be closed and the START button pressed again.

Control Panel and Features

.................................. DRAIN & SPIN

Wh,, :pool

DEUCATES

NORMAL

HEAVY DUTY

CYCLESTATUS

Sensing Soak/ Final LLidedock

Load Wash Rh_se Spin Done

COOL WARM

I ..............................

Not all features and options are available on all models.

O WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. Knob does not advance during the progress of the cycle - see cycle status lights for each stage of the process.

See "Cycle Guide" for detailed descriptions of cycles. Select the cycle most suitable for your load. Delicates

will add a low amount of water for smaller loads and Heavy Duty will add the most amount of water for large or bulky

loads, items need to move freely. Tightly packing can lead to poor cleaning performance and may increase wrinkling

and tangling. The washer is factory set for multiple progressive spray

rinses. Removing the J-4 Jumper on the Coinslide Interface Control inside the console will change the rinse setting to a

bath-type rinse, which should be used when installing the optional Fabric Softener Dispenser.

Coin Slide interface Module

Enables Progressive

Rinses (jumper loaded)

All Bath Rinses & Added

Wash Water (jumper

removed)

WASH TEMP Wash Temp senses and maintains uniform water

temperatures by regulating incoming hot and cold water. Select a wash temperature based on the type of fabric

and soils being washed. For best results and following the garment label instructions, use the warmest wash

water safe for your fabric.

• Warm and hot water may be cooler than your previous washer.

• Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum

temperature.

Appearance may vary.

START BUTTON

Press to start the selected cycle. Press and hold for 3 seconds to pause the cycle and unlock the lid.

Press and hold for 10 seconds to cancel a cycle. NOTE: If the wash basket is spinning, it may take several

minutes to unlock the lid.

CYCLE STATUS LIGHTS iNDiCATOR

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or

pauses that are different from traditional washers.

Sensing Soak/ Final

Load Wash Rinse Spin Done

SENSING LOAD

When the START button is pressed, the washer will fill to the selected cycle water level. If the lid is closed when the

washer is done filling, the lid will lock and the washer will begin operation.

If the lid is open when the water stops entering the washer, the cycle will not begin until the lid has been

closed and the START button is pressed. If the cycle has not been started within 10 minutes of the water filling the

washer, the washer will pump out the water. NOTE: Avoid opening lid during sensing phase at

beginning of cycle. The sensing process will stop and automatically set a heavy load when the washer is

restarted. The SENSING LOAD light may also come on during the Soak and Wash portions of the cycle. This is normal. To restart the washer after the lid has been

opened, close the lid and press START.

SOAK/WASH

You will hear the agi-peller moving the load. The motor sounds may change at different stages in the cycle.

The wash time is determined by the selected cycle and sensed load size.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the

motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added in the rinse

cycle if an optional dispenser is installed. Some cycles use progressive spray rinsing. After

draining and spinning out wash water, the washer will continue to spin and spray in rinse water.

FINAL SPiN The washer spins the load at increasing speeds for

proper water removal, based on the selected cycle and spin speed - unless the J-4 Jumper is removed,

which will change rinse to "bath-type" rinse. The J-4 Jumper should be removed when installing the

optional Fabric Softener Dispenser.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

Cycle Guide

For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.

LiD LOCKED

To allow for higher spin speeds, the lid will lock and the Lid Locked light will

turn on. When this light is lit, the lid is locked and cannot be opened. When

this light is blinking, the washer is paused or preparing to lock. When this

light is off or blinking, the lid can be opened. If you need to open the lid, press

START for 3 seconds. The lid will unlock once the washer movement

has stopped. This may take several minutes if the load was spinning at

high speed. Press START again to resume the cycle.

Lid

Locked

START

PAUSE/UNLOCK

Cottons, linens, and mixed garment

loads

Cottons, linens, and mixed garment

loads

No-iron fabrics, cottons, perm press, linens, synthetics,

machine-wash

silks, hand-washed fabrics

NOTE: If you are using fabric softener, be sure to remove the J-4 Jumper. *All rinses are cold.

Normal

Heavy Duty

Delicates

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

High

Low

Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a progressive spray rinse.

Use this cycle for heavily soiled or sturdy items. This cycle features a progressive spray rinse.

Use this cycle to wash lightly soiled loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends. Also use to wash lightly soiled garments indicating "Machine Washable Silks" or "Gentle" cycle on the care label. Place small items in mesh garment bags before washing. This cycle features a progressive spray rinse.

Using Your Washer

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

"1= Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing

unexpected sounds.

• Sort items by recommended cycle, water temperature, and colorfastness.

• Separate heavily soiled items from lightly soiled.

• Separate delicate items from sturdy fabrics.

• Do not dry garments if stains remain after washing, because heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

= When washing water-proof or water-resistant items, load

evenly.

• Use mesh garment bags to help avoid tangling when washing delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up

lint from towels, rugs, and chenille fabrics.

• For best performance, heavier Items like jeans, towels, and blankets should be placed in first so they are at the bottom

of the mixed load.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Add laundry products

iMPORTANT: Add a measured of amount of detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket

before adding clothes. NOTE: Follow the manufacturer's instructions to determine

the amount of laundry products to use. Manufacturer suggests using HE detergent.

3, Load laundry into washer

Load garments in loose heaps evenly around basket wall. For best results, do

not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around

the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to

move freely for best cleaning and to reduce wrinkling and tangling. Load heavier items in first. Do not load

above agi-peller. Do not load clothes above white inner collar.

Add liquid chlorine bleach to dispenser

dispenser

Pour a measured amount of liquid fabric softener into dispenser; always follow

manufacturer's directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside

of the rim. See max fill line arrows. Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling. At that time, water valve will shut off and you will not hear any water entering the washer. Press the START button for 3 seconds to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the START button again to start the washer.

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same

cycle with liquid chlorine bleach. NOTE: A Bleach Dispenser Block-Off

Cap is available. \

F6, Select cycle

NORMAL

DELICATES

DRAIN & SPiN

RINSE & SPiN

Appearance mayvary.

Turn cycle knob to choose your wash cycle. For more information, see "Cycle Guide."

,HEAVY DUTY

7, Select WASH TEMP

Press START to begin wash cycle

COOL WARM

COLD HOT

WASH TEMP

Once you select a cycle, select the desired wash temperature by turning the Wash Temp knob to the appropriate setting

based on your load. All rinses are tap cold. NOTE: Always read and follow fabric care label instructions

to avoid damage to your garments.

Wash Temp

Hot

Some cold water is added to save and pastels energy. This will be cooler than your hot Durable garments

wa!er !ea!er se!!!ng I.......................................................................................................................................................................................Heavy s°i!s .........................................................................

Warm

Some cold water will be added, so this Bright colors will be cooler than what your previous Moderate to light

Press the START button to start the wash cycle. When the cycle has finished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments or fabric softener If you need to open the lid to add 1 or 2 missed garments

or add fabric softener: Press START for 3 seconds; the Lid Locked Light will blink

and the lid will unlock once the washer movement has stopped. This may take several minutes if the load was

spinning at high speed. Then close lid and press START again to restart the cycle.

START

PAUSE/UNLOCK

Cool

Warm water may be added to assist Colors that bleed

in soil removal and to help dissolve or fade detergents. Light soils

Cold

This is the temperature from your faucet. Dark colors that

If your tap cold water is less than 50°F, bleed or fade warm water may be added to assist in Light soils

soil removal and help dissolve detergent.

Washer Maintenance

NON=USE AND VACATION CARE

eplace inlet hoses after 5 years of use to reduce the risk |

hose failure. Periodically inspect and replace inlet hoses |

bulges, kinks, cuts, wear, or leaks are found. |

hen replacing your inlet hoses, mark the date of replacement I

n the label with a permanent marker, j

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always follow the detergent manufacturer's instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable

odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent

accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing

residue.

Cleaning Your Top Loading Washer Read these instructions completely before beginning the

routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer To keep your washer odor-free, follow the usage instructions

provided above, and use this recommended cleaning procedure:

Recommended Cycle for Cleaning the Washer For optimal cleaning use chlorine bleach:

a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the wash

basket.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over

time. coClose the washer lid.

doDo not add any detergent or other chemical to the washer

when following this procedure. eoSelect the Heavy Duty cycle. fo Press the START button to start the cycle. NOTE: Do not interrupt cycle.

Cleaning the Dispensers After a period of using your washer, you may find some residue

buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. Use an all-purpose

surface cleaner, if needed. Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external

washer surfaces. IMPORTANT: To avoid damaging the washer's finish, do not

use abrasive products. NOTE: The Clean Washer Cycle should be used 1 or 2 times

a year. Check the Tech Sheet for access to the Clean Washer Cycle in the Diagnostic Test Mode.

If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in

hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run a wash cycle for about 30 seconds to mix antifreeze and

remaining water.

3. Unplug washer or disconnect power.

F TRANSPORTING YOUR WASHER "

Shut off both water faucets. Disconnect and drain water inlet hoses.

If washer will be moved during freezing weather, follow Winter Storage Care directions before moving.

Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.

Unplug power cord.

Place inlet hoses and drain hose inside washer basket.

Drape power cord over edge and into washer basket.

Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy

blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until

washer is placed in new location.

Reinstall bottom shipping cone if available.

RE! NSTALLING/USI NG WASHER AGAI N

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to "Installation Instructions" to locate, level, and connect washer.

2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through Normal cycle to clean washer and remove antifreeze, if used. Use half the manufacturer's

recommended amount of detergent for a medium-size load.

Troubleshooting

Before calling for service on your washer, please try the solutions suggested in this section.

Check the following for

proper installation or

see "Using Your Washer" section.

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Clicking or metallic

noises

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming

Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have

Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and

floor and locked to cabinet, washer must be level to operate properly. Washer may not be level.

Load could be unbalanced or

twisted.

Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.

See "Level the Washer" in Installation Instructions. Load dry items in loose heaps evenly around basket wail.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items.

Use Heavy Duty cycle for oversized, non-absorbent items such as comforters or poly-filled jackets.

See "Cycle Guide" and "Using Your Washer" in this Use and Care Guide.

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Objects caught inwasher drain system.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket.

sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycles.

started the washer. This is normal.

Check the following for _Washer not level. Water may splash off basket if washer is not level. Check that

proper installation: t load is not unbalanced or tightly packed.

Fill hoses not attached tightly. Tighten fill-hose connection.

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