Whirlpool CAE2793BQ, CAE2743BQ Owners Manual

	High-Efficiency	Laveuse à chargement
			par le dessus
	Top-Loading Washer
		À haute efficacité
	Use and Care Guide
		Guide d’utilisation
			et d’entretien

Para una versión de estas instrucciones en español, visite www.whirlpool.com

Table of Contents

Table des matières

WASHER SAFETY..........................................................	2
WHAT’S NEW UNDER THE LID?..................................	3
CONTROL PANEL AND FEATURES.............................	4
CYCLE GUIDE................................................................	5
USING YOUR WASHER.................................................	6
WASHER MAINTENANCE.............................................	9
TROUBLESHOOTING..................................................	10
WARRANTY.................................................................	14
ASSISTANCE OR SERVICE.........................	Back Cover

SÉCURITÉ DE LA LAVEUSE.......................................		15
QUOI DE NEUF SOUS LE COUVERCLE?..................		16
TABLEAU DE COMMANDE ET
CARACTÉRISTIQUES.................................................		17
GUIDE DE PROGRAMMES.........................................		19
UTILISATION DE LA LAVEUSE...................................		20
ENTRETIEN DE LA LAVEUSE.....................................		22
DÉPANNAGE................................................................		25
GARANTIE....................................................................		30
ASSISTANCE OU SERVICE............	Couverture arrière

W10722908B W10722909B-SP

Washer Safety

2

Model and Serial Number Location

Model and serial number plate

For future reference, please record the numbers below:

Model Number ___________________________________________

Serial Number ___________________________________________

Key Code Number _______________________________________

What’s New Under the Lid?

Your new washer will operate differently than your past agitator-style washer.

Lid Lock

After a cycle is started, water will immediately enter the washer, the lid will lock, and the Lid Locked light will turn on and remain lit. When the lid locks and you need to add a garment, the lid can only be opened by pressing START for 3 seconds and waiting for it to unlock. The lid

will only unlock after wash basket movement has stopped. Depending on when in the cycle you try to pause, it may take 3 seconds to a few minutes for the lid to unlock. Press START to resume the cycle.

Progressive Spray Rinse

All cycles default to a progressive spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the “Cycle Guide” for details.

Sounds

At different stages of the wash cycle, you may hear sounds and pauses that are different from those of your previous washer. There will be different kinds of humming and whirring sounds as the agitator moves the load. And, sometimes, you may hear nothing at all as the washer allows time for clothes to soak.

IMPORTANT:

•After the washer basket fills to the selected water level, the lid must be closed before the wash cycle can start. If filling stops with the lid open, close the lid.

•After pausing and opening the lid, the lid must be closed and the Start button pressed again.

3

Control Panel and Features

1		2

4 3

Not all features and options are available on all models.

Appearance may vary.

1WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. Knob does not advance during the progress of the cycle –

see cycle status lights for each stage of the process. See “Cycle Guide” for detailed descriptions of cycles.

Select the cycle most suitable for your load. Delicates

will add a low amount of water for smaller loads and Heavy Duty will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing can lead to poor cleaning performance and may increase wrinkling and tangling.

The washer is factory set for multiple progressive spray rinses. Removing the J-4 Jumper on the Coinslide Interface Control inside the console will change the rinse setting to a bath-type rinse, which should be used when installing the optional Fabric Softener Dispenser.

Coin Slide Interface Module

Enables Temperature Control

(jumper loaded)

Disables Temperature Control

(jumper removed)

Enables Progressive Rinses (jumper loaded)

All Bath Rinses & Added Wash Water (jumper removed)

2WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

•Warm and hot water may be cooler than your previous washer.

•Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

NOTE: To get hotter temperatures, pull the J-3 Jumper.

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3START BUTTON

Press to start the selected cycle. Press and hold for 3 seconds to pause the cycle and unlock the lid. Press and hold for 10 seconds to cancel a cycle.

NOTE: If the wash basket is spinning, it may take several minutes to unlock the lid.

4CYCLE STATUS LIGHTS INDICATOR

The Cycle Status lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING LOAD

When the Start button is pressed, the washer will fill to the selected cycle water level. If the lid is closed when the washer is done filling, the lid will lock and the washer will begin operation.

If the lid is open when the water stops entering the washer, the cycle will not begin until the lid has been closed. If the cycle has not been started within 10 minutes of the water filling the washer, the washer will pump out the water.

SOAK/WASH

You will hear the agi-peller moving the load. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected cycle and sensed load size.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added in the Rinse cycle if an optional dispenser is installed – unless the J-4 Jumper is removed, which will change rinse to “bathtype” rinse. The J-4 Jumper should be removed when installing the optional Fabric Softener Dispenser.

Some cycles use progressive spray rinsing. After draining and spinning out wash water, the washer will continue to spin and spray in rinse water.

FINAL SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on.

Remove the load promptly for best results.

LID LOCKED

To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused or preparing to lock. When this light is off or blinking, the lid can be opened.

If you need to open the lid, press START for 3 seconds. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START again

to resume the cycle.

Cycle Guide

For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

		Wash	Spin
Items to wash:	Cycle:	Temperature*:	Speed:	Cycle Details:
Cottons, linens,	Normal	Hot	High	Use this cycle for normally soiled cottons and mixed fabric
and mixed garment		Warm		loads. This cycle features a progressive spray rinse.
loads		Cool
		Cold
Cottons, linens,	Heavy Duty	Hot	High	Use this cycle for heavily soiled or sturdy items. This cycle
and mixed garment		Warm		features a progressive spray rinse.
loads		Cool
		Cold
No-iron fabrics,	Delicates	Hot	Low	Use this cycle to wash lightly soiled loads of no-iron fabrics
cottons, perm.		Warm		such as sport shirts, blouses, casual business clothes,
press, linens,		Cool		permanent press, and blends. Also use to wash lightly soiled
synthetics,		Cold		garments indicating “Machine Washable Silks” or “Gentle”
machine-wash				cycle on the care label. Place small items in mesh garment
silks, hand-washed				bags before washing. This cycle features a progressive
fabrics				spray rinse.

NOTE: If you are using fabric softener, be sure to remove the J-4 Jumper. *All rinses are cold.

5

Using Your Washer

1. Sort and prepare your laundry

2. Add laundry products

•Empty pockets. Loose change, buttons, or any small object can pass under the agitator and become trapped, causing unexpected sounds.

•Sort items by recommended cycle, water temperature, and colorfastness.

•Separate heavily soiled items from lightly soiled.

•Separate delicate items from sturdy fabrics.

•Do not dry garments if stains remain after washing, because heat can set stains into fabric.

•Treat stains promptly.

•Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

•Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

•When washing waterproof or water-resistant items, load evenly.

•Use mesh garment bags to help avoid tangling when washing delicate or small items.

•Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

•For best performance, heavier Items like jeans, towels, and blankets should be placed in first so they are at the bottom of the mixed load.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

IMPORTANT: Add a measured of amount of detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use. Manufacturer suggests using HE detergent.

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3. Load laundry into washer	5. Adding fabric softener to optional
	dispenser

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Load heavier items in first. Do not load above agi-peller. Do not load clothes above white inner collar.

4. Add liquid chlorine bleach to dispenser

Pour a measured amount of liquid fabric
softener into dispenser; always follow
manufacturer’s directions for correct amount
of fabric softener based on your load size.	MAX FILL

Dilute liquid fabric softener by filling the

dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows.

Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling. At that time, water valve will shut off and you will not

hear any water entering the washer. Press the Start button for 3 seconds to pause the washer. Lift the lid and add the measured

recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the Start button again to start the washer.

6. Select cycle

Liquid

Chlorine Bleach

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

NOTE: A Bleach Dispenser Block-Off Cap is available.

Appearance may vary.

Turn Cycle knob to choose your wash cycle. For more information, see “Cycle Guide.”

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7. Select WASH TEMP		8. Press START to begin wash cycle

Once you select a cycle, select the desired wash temperature by turning the Wash Temp knob to the appropriate setting based on your load. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp	Suggested Fabrics
Hot
Some cold water is added to save	Whites and pastels
energy. This will be cooler than your hot	Durable garments
water heater setting.	Heavy soils
Warm
Some cold water will be added, so this	Bright colors
will be cooler than what your previous	Moderate to light
washer provided.	soils
Cool
Warm water may be added to assist	Colors that bleed
in soil removal and to help dissolve	or fade
detergents.	Light soils
Cold
This is the temperature from your faucet.	Dark colors that
If your tap cold water is less than 50°F	bleed or fade
(10°C), warm water may be added to	Light soils
assist in soil removal and help dissolve
detergent.

Press the Start button to start the wash cycle. When the cycle has finished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and avoid rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments or fabric softener

If you need to open the lid to add 1 or 2 missed garments or add fabric softener:

Press START for 3 seconds; the Lid Locked Light will blink and the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START again to restart the cycle.

8

Washer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at Its Best

1.Always follow the detergent manufacturer’s instructions regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer which,

in turn, may result in undesirable odor.

2.Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3.Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended cleaning procedure:

Recommended Cycle for Cleaning the Washer

For optimal cleaning use chlorine bleach:

a.Open the washer lid and remove any clothing or items.

b.Add 1 cup (236 mL) of liquid chlorine bleach to the wash basket.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c.Close the washer lid.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Select the Heavy Duty cycle.

f.Press the Start button to start the cycle.

NOTE: Do not interrupt cycle.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

NOTE: The Clean Washer cycle should be used 1 or 2 times a year. Check the Tech Sheet for access to the Clean Washer cycle in the Diagnostic Test Mode.

NON-USE AND VACATION CARE

If moving, or not using your washer for a period of time, follow these steps:

1.Unplug or disconnect power to washer.

2.Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1.Shut off both water faucets; disconnect and drain water inlet hoses.

2.Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

a wash cycle for about 30 seconds to mix antifreeze and remaining water.

3.Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1.Shut off both water faucets. Disconnect and drain water inlet hoses.

2.If washer will be moved during freezing weather, follow “Winter Storage Care” directions before moving.

3.Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4.Unplug power cord.

5.Place inlet hoses and drain hose inside washer basket.

6.Drape power cord over edge and into washer basket.

7.Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

8.Reinstall bottom shipping cone if available.

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REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and connect washer.

2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Normal cycle to clean washer and remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

Troubleshooting

Before calling for service on your washer, please try the solutions suggested in this section.

If you experience	Possible Causes	Solution
Vibration or Shaking

Check the following for proper installation or see “Using Your Washer” section.

Feet may not be in contact with the	Front and rear feet must be in firm contact with floor, and
floor and locked to cabinet.	washer must be level to operate properly.
Washer may not be level.	Check floor for flexing or sagging. If flooring is uneven, a 3/4"
	(19 mm) piece of plywood under your washer will reduce sound.
	See “Level the Washer” in Installation Instructions.
Load could be unbalanced or	Load dry items in loose heaps evenly around basket wall.
twisted.	Adding wet items to washer or adding more water to basket
	could unbalance washer.
	Wash smaller loads to reduce imbalance.
	Do not tightly pack. Avoid washing single items.
	Use Heavy Duty cycle for oversized, non-absorbent items such
	as comforters or poly-filled jackets.
	See “Cycle Guide” and “Using Your Washer” in this Use and
	Care Guide.

Noises

Clicking or metallic	Objects caught in washer drain	Empty pockets before washing. Loose items such as coins
noises	system.	could fall between basket and tub or may block pump.
		It may be necessary to call for service to remove items.
		It is normal to hear metal items on clothing such as metal snaps,
		buckles, or zippers touch against the basket.
Gurgling or humming	Washer may be draining water.	It is normal to hear the pump making a continuous humming
		sound with periodic gurgling or surging as final amounts of
		water are removed during the Drain & Spin cycles.
Humming	Load sensing may be occurring.	You may hear the hum of the sensing spins after you have
		started the washer. This is normal.
Water Leaks
Check the following for	Washer not level.	Water may splash off basket if washer is not level. Check that
proper installation:		load is not unbalanced or tightly packed.
	Fill hoses not attached tightly.	Tighten fill-hose connection.

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