Whirlpool CAE2793BQ, CAE2743BQ Owners Manual

High-Eciency

Top-Loading Washer

Use and Care Guide

Para una versión de estas instrucciones en español, visite www.whirlpool.com

Laveuse à chargement

par le dessus

À haute ecacité

Guide d’utilisation

et d’entretien

Table of Contents

WASHER SAFETY .........................................................2

WHAT’S NEW UNDER THE LID? .................................3

CONTROL PANEL AND FEATURES ............................4

CYCLE GUIDE ............................................................... 5

USING YOUR WASHER ................................................6

WASHER MAINTENANCE ............................................9

TROUBLESHOOTING ................................................. 10

WARRANTY .................................................................14

ASSISTANCE OR SERVICE ........................ Back Cover

Table des matières

SÉCURITÉ DE LA LAVEUSE ......................................15

QUOI DE NEUF SOUS LE COUVERCLE? .................16

TABLEAU DE COMMANDE ET

CARACTÉRISTIQUES ................................................. 17

GUIDE DE PROGRAMMES ........................................19

UTILISATION DE LA LAVEUSE ..................................20

ENTRETIEN DE LA LAVEUSE ....................................22

DÉPANNAGE ...............................................................25

GARANTIE ................................................................... 30

ASSISTANCE OU SERVICE ............ Couverture arrière

W10722908B W10722909B-SP

Washer Safety

Model and Serial Number Location

Model and serial number plate

For future reference, please record the numbers below:

Model Number ___________________________________________ Serial Number ___________________________________________ Key Code Number _______________________________________

What’s New Under the Lid?

Your new washer will operate differently than your past agitator-style washer.

Lid Lock

After a cycle is started, water will immediately enter the washer, the lid will lock, and the Lid Locked light will turn on and remain lit. When the lid locks and you need to add a garment, the lid can only be opened by pressing START for 3 seconds and waiting for it to unlock. The lid will only unlock after wash basket movement has stopped. Depending on when in the cycle you try to pause, it may take 3 seconds to a few minutes for the lid to unlock. Press START to resume the cycle.

Sounds

At different stages of the wash cycle, you may hear sounds and pauses that are different from those of your previous washer. There will be different kinds of humming and whirring sounds as the agitator moves the load. And, sometimes, you may hear nothing at all as the washer allows time for clothes to soak.

IMPORTANT:

• After the washer basket lls to the selected water level, the lid must be closed before the wash cycle can start. If lling stops with the lid open, close the lid.

• After pausing and opening the lid, the lid must be closed and the Start button pressed again.

Progressive Spray Rinse

All cycles default to a progressive spray rinse. During these cycles, you will hear water enter the washer as the tub spins, allowing the rinse water to penetrate clothes. Check the “Cycle Guide” for details.

Control Panel and Features

Not all features and options are available on all models.

WASH CYCLE KNOB

Use the Wash Cycle knob to select cycles on your washer. Knob does not advance during the progress of the cycle – see cycle status lights for each stage of the process. See “Cycle Guide” for detailed descriptions of cycles.

Select the cycle most suitable for your load. Delicates will add a low amount of water for smaller loads and Heavy Duty will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing can lead to poor cleaning performance and may increase wrinkling and tangling.

The washer is factory set for multiple progressive spray rinses. Removing the J-4 Jumper on the Coinslide Interface Control inside the console will change the rinse setting to a bath-type rinse, which should be used when installing the optional Fabric Softener Dispenser.

Coin Slide Interface Module

Enables Temperature Control

Disables Temperature Control

Enables Progressive

Rinses (jumper loaded)

All Bath Rinses & Added

Wash Water (jumper

WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

• Warm and hot water may be cooler than your previous

• Even in a cold and cool water wash, some warm water

NOTE: To get hotter temperatures, pull the J-3 Jumper.

(jumper loaded)

(jumper removed)

removed)

washer.

may be added to the washer to maintain a minimum temperature.

Appearance may vary.

START BUTTON

Press to start the selected cycle. Press and hold for 3 seconds to pause the cycle and unlock the lid. Press and hold for 10 seconds to cancel a cycle.

NOTE: If the wash basket is spinning, it may take several minutes to unlock the lid.

CYCLE STATUS LIGHTS INDICATOR

The Cycle Status lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING LOAD When the Start button is pressed, the washer will ll to

the selected cycle water level. If the lid is closed when the washer is done lling, the lid will lock and the washer will begin operation.

If the lid is open when the water stops entering the

washer, the cycle will not begin until the lid has been closed. If the cycle has not been started within 10 minutes of the water lling the washer, the washer will pump out the water.

SOAK/WASH

You will hear the agi-peller moving the load. The motor

sounds may change at different stages in the cycle. The wash time is determined by the selected cycle and sensed load size.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briey (short hum) to move the basket while lling. Fabric softener will be added in the Rinse cycle if an optional dispenser is installed – unless the J-4 Jumper is removed, which will change rinse to “bathtype” rinse. The J-4 Jumper should be removed when installing the optional Fabric Softener Dispenser.

Some cycles use progressive spray rinsing. After draining and spinning out wash water, the washer will continue to spin and spray in rinse water.

FINAL SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED To allow for higher spin speeds, the lid

will lock and the Lid Locked light will turn on. When this light is lit, the lid is locked and cannot be opened. When this light is blinking, the washer is paused or preparing to lock. When this light is off or blinking, the lid can be opened.

If you need to open the lid, press START for 3 seconds. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START again to resume the cycle.

Cycle Guide

For best fabric care, choose the cycle that best ts the load being washed. Not all cycles and options are available on all models.

Items to wash:

Cottons, linens, and mixed garment loads

No-iron fabrics, cottons, perm. press, linens, synthetics, machine-wash silks, hand-washed fabrics

NOTE: If you are using fabric softener, be sure to remove the J-4 Jumper. *All rinses are cold.

Cycle:

Normal Hot

Heavy Duty Hot

Delicates Hot

Wash

Temperature*:

Warm

Cool Cold

Warm

Cool Cold

Warm

Cool Cold

Spin

Speed:

High Use this cycle for normally soiled cottons and mixed fabric

High Use this cycle for heavily soiled or sturdy items. This cycle

Low Use this cycle to wash lightly soiled loads of no-iron fabrics

Cycle Details:

loads. This cycle features a progressive spray rinse.

features a progressive spray rinse.

such as sport shirts, blouses, casual business clothes, permanent press, and blends. Also use to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. Place small items in mesh garment bags before washing. This cycle features a progressive spray rinse.

Using Your Washer

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object

can pass under the agitator and become trapped, causing unexpected sounds.

• Sort items by recommended cycle, water temperature,

and colorfastness.

• Separate heavily soiled items from lightly soiled.

• Separate delicate items from sturdy fabrics.

• Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

• Treat stains promptly.

• Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips:

• When washing waterproof or water-resistant items,

load evenly.

• Use mesh garment bags to help avoid tangling when washing

delicate or small items.

• Turn knits inside out to avoid pilling. Separate lint-takers from

lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

• For best performance, heavier Items like jeans, towels, and

blankets should be placed in rst so they are at the bottom of the mixed load.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add laundry products

IMPORTANT: Add a measured of amount of detergent

or single-dose laundry packet into the basket. If using Oxi-type boosters, color-safe bleach, or fabric

softener crystals, add to the bottom of the washer basket before adding clothes.

NOTE: Follow the manufacturer’s instructions to determine the amount of laundry products to use. Manufacturer suggests using HE detergent.

3. Load laundry into washer

Load garments in loose heaps evenly around basket wall. For best results, do not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Load heavier items in rst. Do not load above agi-peller. Do not load clothes above white inner collar.

4. Add liquid chlorine bleach

to dispenser

5. Adding fabric softener to optional

dispenser

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by lling the dispenser with warm water until liquid reaches the underside of the rim. See max ll line arrows.

Adding Liquid Fabric Softener Manually to Wash Load

During the nal rinse, wait until the washer has completed lling. At that time, water valve will shut off and you will not hear any water entering the washer. Press the Start button for 3 seconds to pause the washer. Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid and press the Start button again to start the washer.

MAX FILL

Liquid

Chlorine Bleach

Do not overll, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

NOTE: A Bleach Dispenser Block-Off Cap is available.

6. Select cycle

Appearance may vary.

Turn Cycle knob to choose your wash cycle. For more information, see “Cycle Guide.”

7. Select WASH TEMP

Once you select a cycle, select the desired wash temperature by turning the Wash Temp knob to the appropriate setting based on your load. All rinses are tap cold.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp Suggested Fabrics Hot

Some cold water is added to save energy. This will be cooler than your hot water heater setting.

Warm

Some cold water will be added, so this will be cooler than what your previous washer provided.

Cool

Warm water may be added to assist in soil removal and to help dissolve detergents.

Cold

This is the temperature from your faucet. If your tap cold water is less than 50°F (10°C), warm water may be added to assist in soil removal and help dissolve detergent.

Whites and pastels Durable garments Heavy soils

Bright colors Moderate to light

soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

8. Press START to begin wash cycle

Press the Start button to start the wash cycle. When the cycle has nished, the DONE indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and avoid rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments or fabric softener

If you need to open the lid to add 1 or 2 missed garments or add fabric softener:

Press START for 3 seconds; the Lid Locked Light will blink and the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START again to restart the cycle.

Washer Maintenance

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at Its Best

1. Always follow the detergent manufacturer’s instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer which, in turn, may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended cleaning procedure:

Recommended Cycle for Cleaning the Washer

For optimal cleaning use chlorine bleach:

a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the wash

basket.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c. Close the washer lid. d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Select the Heavy Duty cycle. f. Press the Start button to start the cycle. NOTE: Do not interrupt cycle.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s nish, do not use abrasive products.

NOTE: The Clean Washer cycle should be used 1 or 2 times a year. Check the Tech Sheet for access to the Clean Washer cycle in the Diagnostic Test Mode.

NON-USE AND VACATION CARE

If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ooding due

to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

a wash cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

“Winter Storage Care” directions before moving.

3. Disconnect drain hose from drain system and drain any

remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

8. Reinstall bottom shipping cone if available.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to Installation Instructions to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Normal cycle to clean washer and

remove antifreeze, if used. Use half the manufacturer’s recommended amount of detergent for a medium-size load.

Troubleshooting

Before calling for service on your washer, please try the solutions suggested in this section.

If you experience Possible Causes Solution

Vibration or Shaking

Check the following for proper installation or see “Using Your Washer” section.

Noises

Clicking or metallic noises

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming

Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have

Water Leaks

Check the following for proper installation:

Feet may not be in contact with the oor and locked to cabinet.

Washer may not be level. Check oor for exing or sagging. If ooring is uneven, a 3/4"

Load could be unbalanced or twisted.

Objects caught in washer drain system.

Washer not level. Water may splash off basket if washer is not level. Check that

Fill hoses not attached tightly. Tighten ll-hose connection.

Front and rear feet must be in rm contact with oor, and washer must be level to operate properly.

(19 mm) piece of plywood under your washer will reduce sound. See “Level the Washer” in Installation Instructions. Load dry items in loose heaps evenly around basket wall.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items. Use Heavy Duty cycle for oversized, non-absorbent items such

as comforters or poly-lled jackets. See “Cycle Guide” and “Using Your Washer” in this Use and

Care Guide.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket.

sound with periodic gurgling or surging as nal amounts of water are removed during the Drain & Spin cycles.

started the washer. This is normal.

load is not unbalanced or tightly packed.

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