Whirlpool ACPE102PS2, ACPE102PS0, ACP102PS2, ACP102PS0 Owner’s Manual

PORTABLE

AIRCONDITIONER

For questions about features, operation/performance, parts,

accessories or service call; 4-800-255-4304

or visit our website at... www.whirfpooLeom

In Canada, call for assistance, installation

and service, call: 4-800-807-6777

or visit our website at... www.whirlpool.ca

ACONDICIONADORDE

AIREPORTATIL

Si tiene preguntas respeeto alas caracterfsticas, funcionamiento,

rendimiento, partes, accesorios o servicio tecnico,

o visite nuestro sito web en._ www.whirlpooLcom

Ilame al: 4-800-253-1301

CLIMATISEUR

66126277/82154247

PORTATIF

Au Canada, pour assistance, installation ou service,

composez le 1-800-807-6777

ou visitez notre site web &_. www.whirlpool.ca

Table of Contents/hdice/Table des matieres ...... 2

TABLEOFCONTENTS

AIR CONDITIONER SAFETY ......................................................... 3

INSTALLATION REQUIREMENTS ................................................ 4

Parts ............................................................................................. 4

Location Requirements ................................................................ 4

Electrical Requirements ............................................................... 5

INSTALLATION INSTRUCTIONS .................................................. 6

Unpack the Air Conditioner .......................................................... 6

Install Portable Air Conditioner .................................................... 6

PORTABLE AIR CONDITIONER USE ........................................... 8

Starting Your Portable Air Conditioner ........................................ 8

Using the Remote Control ......................................................... 10

INDICE

SEGURIDAD DEL ACONDICIONADOR DE hIRE ...................... 16

REQUISITOS DE INSTALACION ................................................. 17

Piezas ......................................................................................... 17

Requisitos de ubicaci6n ............................................................. 17

Requisitos electricos .................................................................. 18

INSTRUCCIONES DE INSTALACION ......................................... 19

Desempaque el acondicionador de aire .................................... 19

Instalaci6n del acondicionador de aire portatil .......................... 19

COMO USAR SU ACONDICIONADOR DE hIRE PORTATIL....21

C6mo porter en marcha su acondicionador de aire portatil ....21

C6mo usar el control remoto ..................................................... 23

Normal Sounds ........................................................................... 12

PORTABLE AIR CONDITIONER CARE ...................................... 12

Draining the Air Conditioner ....................................................... 12

Cleaning the Air Filter ................................................................. 12

Cleaning the Outside .................................................................. 13

Storing After Use ........................................................................ 13

TROUBLESHOOTING .................................................................. 13

ASSISTANCE OR SERVICE ......................................................... 14

In the U.S.A................................................................................ 14

In Canada ................................................................................... 14

WAR RANTY .................................................................................. 15

Sonidos normales ....................................................................... 25

COMO CUIDAR SU ACONDICIONADOR DE hIRE PORTATIL26

DesagQe del acondicionador de aire ......................................... 26

Limpieza del filtro de aire ........................................................... 26

Limpieza del exterior .................................................................. 26

Almacenamiento despues del uso ............................................. 26

SOLUCION DE PROBLEMAS ...................................................... 27

AYUDA O SERVICIO TI_CNICO ................................................... 28

En los EE.UU.............................................................................. 28

GARANTJA ..................................................................................... 29

TABLEDESMATIERES

SI_CURITI_ DU CLIMATISEUR .................................................... 30

EXIGENCES D'INSTALLATION ................................................... 31

Pieces ......................................................................................... 31

Exigences d'emplacement ......................................................... 31

Specifications electriques .......................................................... 32

INSTRUCTIONS D'INSTALLATION ........................................... 33

D_ballage du climatiseur ............................................................ 33

Installation du climatiseur portatif .............................................. 33

UTILISATION DU CLIMATISEUR PORTATIF ............................. 35

Mise en marche du climatiseur portatif ..................................... 35

Utilisation de la telecommande .................................................. 37

Sons normaux ............................................................................ 39

ENTRETIEN DU CLIMATISEUR PORTATIF ............................... 40

Vidange du climatiseur ............................................................... 40

Nettoyage du filtre a air .............................................................. 40

Nettoyage de la partie exterieure ............................................... 40

Remisage apres utilisation ......................................................... 40

DC:PANNAGE ................................................................................. 41

ASSISTANCE OU SERVICE ......................................................... 42

Aux Ctats-Unis ............................................................................ 42

Au Canada .................................................................................. 42

GARANTIE ..................................................................................... 43

AIRCONDITIONERSAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety

messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

You can be killed or seriously injured if you don't immediately

follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY iNSTRUCTiONS

WARN ING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow these basic precautions:

[] Plug into a grounded 3 prong outlet. [] Do not use an extension cord. [] Do not remove ground prong. [] Unplug air conditioner before servicing. [] Do not use an adapter. [] Use two or more people to move and install air conditioner.

SAVE TH ESE iNSTRUCTiONS

INSTALLATIONREQUIREMENTS

Parts supplied

Check that all parts are included in parts package,

The flexible exhaust hose allows placement of the air conditioner between 21%" and 70%" (55 cm and 180 cm)

from window or door. Portable air conditioners are designed as supplemental

heating and cooling to local areas within a room.

Vertical Slide Window

5 - 180 cm)

Horizontal Slide Window

°=

A. Flexible exhaust hose B. Window exhaust adapter

C. Window slider kit (3) D. Exhaust adapter

E.Drain hose plug F. Drain hose

G. Drain hose clamp (2) H. Drain hose clip

L Vertical rain cover bracket

J. Horizontal rain cover bracket

K. Rain cover

L. Outlet grille

• To ensure proper ventilation, keep the required distance from the return air outlet to the wall or other obstacles at least

21%" (55 cm).

• Do not block air outlet.

• Provide easy access to grounded 3 prong outlet.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong. Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

(ire, or electrical shock.

• The portable air conditioner should be connected to a 115 V, 60 Hz, 15- or 20-amp fused grounded 3 prong outlet.

• The use of a time-delay fuse or time-delay circuit breaker is recommended.

• All wiring must comply with local and national electrical codes and be installed by a qualified electrician. If you have any questions, contact a qualified electrician.

Power Supply Cord

NOTE: Your unit's device may differ from the one shown.

A. Test button B. Reset button

This room air conditioner is equipped with a power supply cord

required by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is crushed, the electronics detect leakage current and power will be

disconnected in a fraction of a second.

To test your power supply cord:

1. Plug power supply cord into a grounded 3 prong outlet.

2. Press RESET.

3. Press TEST (listen for click; Reset button will trip and pop out).

4. Press and release RESET (listen for click; Reset button will latch and remain in). The power supply cord is ready for

operation.

NOTES:

• The Reset button must be pushed in for proper operation.

• The power supply cord must be replaced if it fails to trip when the test button is pressed or fails to reset.

• Do not use the power supply cord as an off/on switch. The power supply cord is designed as a protective device.

• A damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer

and must not be repaired.

• The power supply cord contains no user serviceable parts. Opening the tamper-resistant case voids all warranty and

performance claims.

INSTALLATIONINSTRUCTIONS

Excessive Weight Hazard

Use two or more people to move and install

air conditioner.

Failure to do so can result in back or other injury.

Install Drain Hose

1. Removedrain cap from drain port. Drain Cap

Remove packaging materials

• Remove and dispose of/recycle packaging materials,

Remove tape and glue residue from surfaces before turning on the air conditioner. Rub a small amount of liquid dish soap over the adhesive with your fingers, Wipe with warm water and dry.

• Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your air conditioner.

A A. Drain plug D. Clamps

B C. Drain hose

A. Drain port B. Drain cap

2. Attach one end of the drain hose to the drain port with the clamp. See Drain Hose graphic.

3. Insert the drain plug into the other end of the drain hose and secure with clamp. See Drain Hose graphic.

4. Attach the drain hose clip to the back panel of the air conditioner near the drain port with the screw provided.

Drain Hose Clip

"--------- B

A. Drain port

B. Attach drain hose clip with screw provided.

B. Drain port E. Drain hose clip

Install Exhaust Hose and Adapter

1. Roll air conditioner to its selected location. See "Location Requirements."

2. Insert one end of the flexible exhaust hose into the exhaust adapter.

3. Twist clockwise to lock hose into place.

4. Insert the other end of the flexible exhaust hose into the window exhaust adapter.

5. Twist clockwise to lock hose into place.

A. Exhaust adapter

B. Flexible exhaust hose

B ..............

//'

C. Window exhaustadapter

Slide the exhaust adapter with flexible exhaust hose attached into the slots on each side of the appliance exhaust.

Attach the rain cover bracket assembly to the window slider kit with the screws and nuts provided.

NOTE: The holes inthe window slider kit are positioned for attaching either the vertical slide window rain cover bracket

or the horizontal slide window rain cover bracket.

Rain Cover Assembly

A. Slot for mounting exhaust adapter B. Appliance exhaust

C. Power cord

Window Installation

Your window slider kit has been designed to fit most standard vertical and horizontal window applications. However, it may be necessary for you to modify some aspects of the installation procedures for certain types of windows.

1. Insert the window exhaust adapter into the window slider kit.

2. Attach the outlet grille to the window exhaust adapter with the 2 screws provided.

3. Attach the rain cover to the horizontal or vertical rain cover bracket (depending on installation) with the screws and nuts

provided.

A. Rain cover bracket C. Outlet grille B. Rain cover D. Window exhaust adapter

Open the window.

Place the window slider kit into the window, extending it to fit the width of the window. Be sure the rain cover bracket

assembly is on the outside of the window.

A II

A. To air conditioner B. Outdoors

C. Screw provided D. Rain cover bracket assembly

E. Window slider kit F Window exhaust adapter

G. Flexible exhaust hose

7. Close the window onto the window slider kit to secure.

Vertical Slide Window Horizontal Slide Window

For casement window installation, the window slider kit may be installed vertically with the window slider kit opening at the

bottom.

PORTABLEAIRCONDITIONERUSE

Models with Heat

Models without Heat

NOTES:

• In the event of a power failure, your air conditioner will operate at the previous settings when the power is restored.

When changing modes while air conditioner is operating, the fan will run for 3 to 5 minutes before restarting. If a button is pressed during this time, the fan will run for another 3 to

5 minutes.

• In Cool or Dry mode, the compressor and fan will stop when room temperature reaches set temperature.

Mode

Press MODE to choose Fan, Cool, Dry, Heat (heating models only) or Auto.

M_iiDE

Fan Only Mode

Serves only to move air. Fan speed is set by user.

1. Press POWER to start the air conditioner.

2. Press MODE to choose Fan.

3. Choose fan speed. See "Fan Speed."

Cool Mode

Cool mode cools the room. Temperature and fan speed are set by the user.

1. Press POWER to start the air conditioner.

2. Press MODE to choose Cool.

Heat Mode (Heating Models Only)

Heat mode heats the room. Temperature and fan speed are set by user.

1. Press POWER to start the air conditioner.

2. Press MODE to choose Heat.

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3. Choose fan speed. See "Fan Speed."

4. Choose temperature. See "Temperature."

Auto Mode (Cooling Only)

Auto mode cools the room by varying fan speeds and turning compressor on and off.

NOTE: The temperature and fan speed cannot be set when using Auto mode.

1. Press POWER to start the air conditioner.

2. Press MODE to choose Auto.

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L M H

Choose fan speed. See "Fan Speed."

Choose temperature. See "Temperature."

When "H8" is displayed, the unit water reservoir is full. The air conditioner will turn off automatically. See "Portable Air

Conditioner Care" for directions on draining the air conditioner.

1!O

Dry Mode

The Dry mode dehumidifies the room. Fan runs on Low only.

1. Press POWER to start the air conditioner.

2. Press MODE to choose Dry.

'[i__.j'

When "H8" is displayed, the unit water reservoir is full. The air conditioner will turn off automatically. See "Portable Air Conditioner Care" for directions on draining the air

conditioner.

Fan Speed

1. Press FAN to set the fan speed.

2. Choose High, Med or Low.

• High--Maximum airflow

• Med--lntermediate airflow

• Low--Minimum airflow

Temperature

1. Press the TEMP plus button to increase the temperature 1°.

2. Press the TEMP minus button button to decrease the temperature 1°.

NOTES:

• In the Cool mode, the temperature can be set between 61°F (16°0) and 86°F (30°0).

• In Fan Only mode, the temperature cannot be set.

• The temperature display cannot be changed to Celsius (°C).

Timer Delay

To set the Timer for a 1- to 24-hour delay until the air conditioner turns off (the air conditioner must be On):

1. Press the TIMER plus button. Display will show remaining

hours before air conditioner will turn off.

3. Press SLEER

4. Press the Timer plus or minus button to change delay time (0.5 to 24 hours).

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5. To cancel the Sleep mode, press SLEEP again.

2. Press the plus or minus button to adjust the delay time (1 to

24 hours).

3. To turn off the Timer, press the plus or minus button until no delay time appears in the display.

To set the Timer to turn on the air conditioner, keeping previous settings:

1. Turn off air conditioner.

2. Press the TIMER plus button. Display will show remaining hours before air conditioner will turn on.

3. Press the plus or minus button to change delay time (1 to 24 hours).

4. To turn off the Timer, press the plus or minus button until no delay time appears in the display.

To set the Timer to turn on the air conditioner, changing

the previous settings:

1. Turn on air conditioner.

2. Adjust Mode to Fan, Cool, Heat (heating models only) or Auto.

NOTE: The temperature and fan speed cannot be set when using Auto mode.

3. Adjust Fan Speed to High, Med or Low.

4. Adjust temperature between 64°F (18°C) and 86°F (30°C).

5. Wait 3 seconds before turning off air conditioner.

6. Press the TIMER plus button. Display will show remaining hours before air conditioner will turn on.

7. Press the plus or minus button to change delay time (1 to 24 hours).

8. To turn off the Timer, press the plus or minus button until no delay time appears in the display.

To clear Timer delay program: NOTE: Air conditioner can be either on or off.

Press the plus or minus button until no delay time appears in the display.

To see or change the delay time (in hours):

• The remaining time will display as long as the Timer is

activated.

• Press the plus or minus button to increase or decrease the time.

NOTE: Remote control may vary in appearance

NOTES:

• Two AAA batteries (included) power the remote control. Do not use rechargeable batteries. Replace batteries after 6 months of use, or when the remote control starts to lose

power.

• To operate the air conditioner with the remote control, aim the remote control at the signal receptor from no more than 23 ft (7 m) away.

To Turn the Air Conditioner On or Off

Press POWER.

Sleep Mode

When Sleep mode is activated, the set temperature will automatically increase at intervals until the timer turns off the Sleep mode.

1. Press POWER to start the air conditioner.

2. Press MODE to choose Cool or Heat (heating models only).

POWER )

To Select the Mode

To Set the Temperature

NOTE: To select Dry mode, see "To select the Dry mode" later in

this section.

1. Press MODE to choose Fan, Cool, Heat (heating models only) or Auto.

The following symbols will be displayed.

• Fan--Fan mode.

Snowflake--Cool mode. Sun--Heat mode (heating models only).

• Triangle--Auto mode.

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2. Press SEND to activate the mode.

3. To adjust the temperature or fan speed, select -°F, +°F or FAN.

4. Press SEND.

To raise the temperature:

Press the plus button to increase the temperature 1°.

To lower the temperature: Press the minus button to decrease the temperature 1o.

NOTE: Press SEND to activate temperature change.

To Set the Time of Day

Time of day isalways displayed on the remote control display.

1. Press the Hr button until the correct hour appears on the display.

2. Press the Min button until the correct minutes appear on the display.

To Select Dry Mode

NOTE: The Send button does not have to be pressed to activate

the Dry mode.

1. Press POWER to start the air conditioner.

2. Press DRY to select the Dry mode.

The following symbols will be displayed.

• Teardrop--Dry mode

• Triangle--Auto mode

NOTE: Pressing DRY again will select the Auto mode.

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To Select the Fan Speed (Fan, Cool or Heat [heating models only])

1. Press FAN.

2. Choose High, Med or Low.

3. Press SEND to activate the fan speed.

To Set the Timer Delay

To set the Timer to turn on the air conditioner, keeping previous settings:

1. Turnoff air conditioner.

2. Press TIMER.Remote control display will show remaining hours before air conditioner will turn on.

Press the Hr button to change delay time (1 to 18 hours).

Press SEND. Remote control display will show remaining hours before air conditioner will turn on.

To set the Timer to turn on the air conditioner, changing the previous settings:

1. Turn on air conditioner.

2. Adjust Mode to Fan, Cool, Dry, Heat (heating models only) or Auto.

3. Press SEND.

4. Adjust Fan Speed to High, Med or Low.

5. Press SEND.

6. Adjust temperature between 64°F (18°C) and 86°F (30°C).

7. Press SEND.

8. Wait 3 seconds before turning off air conditioner.

9. Press

10. Press

11. Press

To clear Timer delay program:

1. Press TIMER until the time of day appears in the display.

2. Press SEND.

TIMER. Remote control display will show remaining

hours

before air conditioner will turn on. the Hr button to change delay time (1 to 18 hours).

SEND. Remote control display will show remaining

hours

before air conditioner will turn on.

3. Press SLEER

4. Press the Hr button to change the delay time (1 to 7 hours).

5. Press SEND.

6. To cancel the Sleep mode, press SLEEP again.

To see or change the remaining time (in hours):

• The delay time will display as long as the Timer is activated.

• Press the Hr button to change the time.

To Select Sleep Mode

When Sleep mode is activated, the set temperature will automatically increase at intervals until the timer turns off the Sleep mode.

1. Press POWER to start the air conditioner.

2. Press MODE to choose Cool or Heat (heating models only).

PORTABLEAIRCONDITIONERCARE

Excessive Weight Hazard

Use two or more people to move and install

air conditioner.

Failure to do so can result in back or other injury.

NOTE: When "HS" is displayed, the air conditioner must be drained. The air conditioner will not operate until the water is

drained from the unit.

When your air conditioner is operating normally, you may hear sounds such as:

• Droplets of water hitting the condenser, causing a pinging or clicking sound. The water droplets help cool the condenser.

• Air movement from the fan.

• Clicks from the thermostat cycle.

• Vibrations or noise due to poor wall or window construction.

• A high-pitched hum or pulsating noise caused by the modern high-efficiency compressor cycling on and off.

7. After draining the reservoir, replace the drain plug and clamp.

8. Snap the drain hose back into the drain hose clip.

9. Reposition air conditioner.

10. Reconnect the flexible exhaust hose.

11. Plug in air conditioner or reconnect power.

12. Press POWER to start the air conditioner.

1. Press POWER to turn off the air conditioner.

2. Open the filter panel and lift off the filter.

A. Drain plug D. Clamp

B. Drain port E.Drain hose clip C. Drain hose

1. Press POWER to turn off the air conditioner.

2. Unplug air conditioner or disconnect power.

3. Disconnect the flexible exhaust hose.

4. Move the air conditioner to a drain location or outside.

5. Remove the drain hose from the drain hose clip. NOTE: If the drain hose was not installed, remove the drain

cap from the drain port. See "Install Portable Air Conditioner."

6. Remove the clamp and drain plug.

A. Filter panel B. Filter

Use a vacuum cleaner to clean the filter. If filter is very dirty, wash filter in warm water with a mild detergent.

NOTE: Do not wash filter in the dishwasher or use any chemical cleaners.

Air dry filter completely before replacing to ensure maximum efficiency.

Place the filter back on the filter panel.

Close the filter panel.

1. Unplug air conditioner or disconnect power.

2. Remove the filter and clean separately. See "Cleaning the Air Filter."

3. Wipe outside of air conditioner with a soft, damp cloth.

4. Plug in air conditioner or reconnect power.

5. Press POWER to start the air conditioner.

1. Remove drain plug and drain water completely.

2. Run air conditioner with fan only for approximately 12 hours to dry the air conditioner.

3. Unplug air conditioner.

4. Remove flexible exhaust hose and store with air conditioner in a clean, dry area. See "Installation Instructions."

5. Remove window kit and store with air conditioner in a clean, dry area. See "Installation Instructions."

6. Remove the filter and clean. See "Cleaning the Air Filter."

7. Clean the outside of air conditioner. See "Cleaning the Outside."

8. Reinstall filter.

9. Remove the batteries and store the remote control with air conditioner in a clean, dry area.

TROUBLESHOOTING

Before calling for service, try the suggestions below to see whether you can solve your problem without outside help.

Air conditioner will not operate

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do net remove ground prong. Do not use an adapter.

De not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

The power supply cord is unplugged. Plug into a grounded

3 prong outlet. See "Electrical Requirements."

Time-delay fuse or circuit breaker of the wrong capacity is being used. Replace with a time-delay fuse or circuit

breaker of the correct capacity. See "Electrical Requirements."

The power supply cord has tripped (Reset button has

popped out). Press and release RESET (listen for click; Reset button will latch and remain in) to resume operation.

A household fuse has blown, or a circuit breaker has tripped. Replace the fuse, or reset the circuit breaker. See "Electrical Requirements."

The Power button has not been pressed. Press POWER. The local power has failed. Wait for power to be restored.

Air conditioner blows fuses or trips circuit breakers

• Too many appliances are being used on the same circuit. Unplug or relocate appliances that share the same circuit.

You are trying to restart the air conditioner too soon after turning off air conditioner. Wait at least 3 minutes after

turning off air conditioner before trying to restart the air conditioner.

You have changed modes. Wait at least 3 minutes after turning off air conditioner before trying to restart the air

conditioner.

Air conditioner power supply cord trips (Reset button

pops out)

Disturbances in your electrical current can trip (Reset button will pop out) the power supply cord. Press and

release RESET (listen for click; Reset button will latch and remain in) to resume operation.

Electrical overloading, overheating, cord pinching or aging can trip (Reset button will pop out) the power

supply cord. After correcting the problem, press and release RESET (listen for click; Reset button will latch and remain in) to resume operation. If the power cord fails to reset, contact a

service technician.

NOTE: A damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer and must not be repaired.

Air conditioner seems to run too much

• Is there a door or window open? Keep doors and windows closed.

The current air conditioner replaced an older model. The use of more efficient components may cause the air conditioner to run longer than an older model, but the total energy consumption will be less. Newer air conditioners do not emit the "blast" of cold air you may be accustomed to from older units, but this is not an indication of lesser cooling capacity or efficiency. Refer to the efficiency rating (EER) and capacity rating (in Btu/h) marked on the air conditioner.

• • Air outlet is blocked. Clear air outlet.

The air conditioner is in a heavily occupied room, or heat- producing appliances are in use in the room. Use exhaust

vent fans while cooking or bathing and try not to use heat- producing appliances during the hottest part of the day. Portable air conditioners are designed as supplemental cooling to local areas within a room. A higher capacity air conditioner may be required, depending on the size of the room being cooled.

Air conditioner runs for a short time only, but room is not

cool

• Set temperature is close to room temperature. Lower set temperature. See "Portable Air Conditioner Use."

Air conditioner runs, but does not cool

• The filter is dirty or obstructed by debris. Clean the filter.

• Set temperature is too high. Lower set temperature.

Air conditioner cycles on and off too much

The air conditioner is not properly sized for your room.

Check the cooling capabilities of your portable air conditioner. Portable air conditioners are designed as supplemental cooling to local areas within a room.

• The filter is dirty or obstructed by debris. Clean the filter.

There is excessive heat or moisture (open container cooking, showers, etc.) in the room. Use a fan to exhaust

heat or moisture from the room. Try not to use heat- producing appliances during the hottest part of the day.

• The louvers are blocked. Install the air conditioner in a location where the louvers are free from curtains, blinds,

furniture, etc.

• The outside temperature is below 64°F (18°0). Do not try to operate your air conditioner in the cooling mode when the outside temperature is below 64°F (18°C).

ASSISTANCEORSERVICE

Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If

you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

Call the Whirlpool Customer eXperience Center

toll free: 1-800-253-1301 or visit our website at

www.whirlpool.com.

Our consultants provide assistance with:

• Features and specifications on our full line of appliances.

• Installation information.

• Use and maintenance procedures.

• Accessory and repair parts sales.

• Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

• Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians

Call the Whirlpool Canada LP Customer Interaction Centre toll

free: 1-800-807-6777, or visit our website at www.whirlpool.ca.

Our consultants provide assistance with:

• Features and specifications on our full line of appliances.

• Use and maintenance procedures.

• Accessory and repair parts sales. Referrals to local dealers, repair parts distributors, and

service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and

provide after-warranty service, anywhere in Canada.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only FSP_ replacement parts. FSP° replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL ® appliance.

To locate FSP_ replacement parts in your area, call us or your nearest Whirlpool designated service center.

are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance If you need further assistance, you can write to Whirlpool

Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances Customer eXperience Center

553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

For further assistance If you need further assistance, you can write to Whirlpool

Canada LP with any questions or concerns at:

Customer Interaction Centre Whirlpool Canada LP

1901 Minnesota Court Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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