Page 1
WhMpdol
HOW TO MAKE A HOME RUK
Home^A/7rAppliances
Use And Care
II
1N]
HE
A Note to You
Dishwasher Safety.................3
Parts and Features
Starting Your Dishwasher
Loading Your Dishwasher
Using the Dispensers
Setting the Controis
Selecting a wash cycle
Using Cancel/Drain
Selecting cycle options
Changing a cycle or
an option setting
Using the delay wash
cycle..................................16
Understanding the status
indicators
Washing Speciai items
Caring for Your
Dishwasher...........................19
Saving Energy
Solving Common
Dishwashing Problems.......21
Troubleshooting...................24
Requesting Assistance
or Service
Index......................................26
Warranty
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13
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25
28
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4
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7
flOBQ
DISHWASHER MODEL SERIES 960
PART NO
1-800-253-1301
Call our Consumer Assistance Center
with questions or comments.
3/9ÌP
Page 2
A Note to You
Thank you for buying a WHIRLPOOL® appliance.
Because your life is getting busier and more complicated, WHIRLPOOL dishwashers are
easy to use, save time, and help you manage your home better. To ensure you enjoy years
of trouble-free operation, we developed this Use and Care Guide. It contains valuable
information about how to operate and maintain your appliance properly and safely. Please
read it carefully.
Also, please complete and mail the Ownership Registration Card provided with your
appliance. This card helps us notify you about any new information on your appliance.
Please record your model's information.
Whenever you call to request service for
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number label (see diagram on
page 4 for location of label).
Please also record the purchase date of
your appliance and your dealer’s name,
address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference.
Model Number.
Serial Number .
Purchase Date.
Dealer Name _
Dealer Address
Dealer Phone
Our Consumer Assistance Center number is toll-free.
Help us help you
Please:
• Have your dishwasher installed by a
qualified installer.
• Install where dishwasher is protected from
the elements.
• Install and level dishwasher on a floor that
will hold the weight, and in an area suitable
for its size and use.
• Properly connect dishwasher to electricity,
water, and drain.*
• See Installation Instructions for complete
information.
1-800-253-1301
• Remove all shipping plugs from hoses and
connectors (such as the cap on the drain
outlet) before installing.*
• Remove all hang tags and temporary
labels.
• Make sure dishwasher is not used by
anyone unable to operate it properly.
• Properly maintain dishwasher. See
page 19.
Page 3
Dishwasher Safety
Your safety is important to us.
This guide contains safety statements under
warning symbols. Please pay special
attention to these symbols and follow any
instructions given. Here is a brief explana
tion of the use of the warning symbol.
A
This symbol alerts you to
hazards such as fire,
electrical shock, or
other injuries.
IMPORTANT SAFETY INSTRUCTIONS
WARNING - When using the dish
washer, follow basic precautions, including
the following:
• Read all instructions before using the
dishwasher.
• Use the dishwasher only for its intended
function.
• Use only detergents or rinse agents
recommended for use in a dishwasher,
and keep them out of the reach of children.
• When loading items to be washed:
1) Locate sharp items so that they are
not likely to damage the door seal.
2) Load sharp knives with the handles
up to reduce the risk of cut-type
injuries.
• Do not wash plastic items unless they
are marked “dishwasher safe” or the
equivalent. For plastic items not so
marked, check the manufacturer’s
recommendations.
• Do not touch the heating element during
or immediately after use.
• Do not operate the dishwasher unless
all enclosure panels are properly in place.
• Do not tamper with controls.
• Do not abuse, sit on, or stand on the door
or dish racks of the dishwasher.
• To reduce the risk of injury, do not allow
children to play in or on the dishwasher.
• Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water system has not been used
for such a period, before using the dish
washer turn on all hot water faucets and
let the water flow from each for several
- SAVE THESE
minutes. This will release any accumu
lated hydrogen gas. As the gas is
flammable, do not smoke or use an
open flame during this time.
• Remove the door to the washing compart
ment when removing an old dishwasher
from service or discarding it.
• For a grounded, cord connected appliance:
GROUNDING INSTRUCTIONS
The dishwasher must be grounded. In
the event of a malfunction or breakdown,
grounding will reduce the risk of electrical
shock by providing a path of least resis
tance for electric current. This appliance
is equipped with a cord having an
equipment-grounding conductor and
a grounding plug. The plug must be
plugged into an appropriate outlet that
is installed and grounded in accordance
with all local codes and ordinances.
WARNING - Improper connection of
the equipment-grounding conductor can
result in a risk of electrical shock. Check
with a qualified electrician or service
representative if you are in doubt whether
the dishwasher is properly grounded. Do
not modify the plug provided with the
dishwasher; if it will not fit the outlet, have
a proper outlet installed by a qualified
electrician.
• For a permanently connected dishwasher:
GROUNDING INSTRUCTIONS
The dishwasher must be connected to a
grounded metal, permanent wiring system,
or an equipment-grounding conductor
must be run with the circuit conductors
and connected to the equipment-ground
ing terminal or lead on the dishwasher.
INSTRUCTIONS -
Page 4
Parts and Features
Your dishwasher is illustrated below with the parts and features called out. To help you find
information on specific parts or features quickly, page references are included.
Third level wash
(P- 10)
Adjustable top rack
(p. 10)
Extra-capacity
fold-down shelf
(not shown)
(p. 10)
Water inlet opening
(p. 9)
Rack bumper
(P- 9)
Bottom rack
(p. 9)
Heating element
Silverware
basket
(P. 8)
Cutlery
basket
(P. 7)
Door latch
Door color panel
Top rack adjuster
(p. 10)
Upper spray arm
(p. 9)
Spray tower
(P- 9)
Fold-down
divider
(P- 9)
Model and serial
number label
(on right side)
POWER CLEANS“
module
(P- 27)
Lower spray arm
(p. 9)
Overfill protector
(p. 19)
Detergent
dispensers
(p. 11)
Rinse agent
dispenser
(P. 12)
Access panel*
' See Installation Instructions
for more information.
Control panel
Your dishwasher has a row of push pads to select cycles and options. You must select a
cycle to start your dishwasher. You may select one or more options.
Status
indicators —
HIGH LOW
TEMP ENERGY AIR DRY
WASH RINSE
Pfeai S Seconda lo Lock Out
Page 5
Starting Your Dishwasher
This section tells you how to start or stop your dishwasher. Refer to it for quick reference.
Before You Use Your Dishwasher
^WARNING
Fire Hazard
Do not use an extension cord.
Doing so can resuit in death, fire, or
eiectricai shock.
▲WARNING
Tip Over Hazard
Do not use dishwasher untii
compietely instaiied.
Do not push down on open door.
Doing so can result in serious injury
or cuts.
▲WARNING
Electrical Shock Hazard
Electrically ground dishwasher.
Connect ground wire to green ground
nut in terminal box.
Failure to do so can result in death
or electrical shock.
Page 6
STARTING YOUR DISHWASHER
Starting a wash cycle
1. Load the dishwasher. See pages 7-10.
6. Run hot water at the sink nearest the
dishwasher until water is hot.
Turn water off. See page 20.
2. Spin the spray arms. They should
turn freely.
3. Add detergent. See page 11.
4. Add rinse agent, if needed. See page 12.
5. Close door firmly until it latches.
7. Press a Cycle pad. If desired, press one
or more Option pads. (See
pages 13-15.) The dishwasher
starts filling once you press a
Cycle pad unless you select
the delay wash cycle. You
may press Option pads as the machine
is filling.
The pad indicator glows red when a cycle
or an option is selected.
Stopping the dishwasher
You can stop your dishwasher anytime
during a cycle. All you have to do is:
• Open the door slightly. Wait for any filling
or spraying action to stop before opening
the door all the way. Close door to con
tinue cycle.
OR
• Press Cancel/Drain. Once pressed, a
2-minute drain starts. (See page 14.)
Page 7
Loading Your Dishwasher
This section tells how to properly load your dishwasher for best washing and rinsing results.
Preparing to load the dishwasher
• To save water and energy, do not rinse
dishes before putting them into the
dishwasher.
• Remove large pieces of food, bones, and
other hard items. The POWER CLEAN’^'^
module removes food particles from the
water. The module contains a chopping
device which reduces the size of food items.
NOTE: If hard items such as fruit seeds,
nuts, and egg shells enter the POWER
CLEAN module, you might hear chopping,
grinding, crunching, or buzzing sounds.
Those sounds are normal when hard items
enter the module. Do not let metallic items
(such as pot handle screws) get into the
POWER CLEAN module. Damage can
occur.
• Foods like eggs, rice, pasta, and cooked
cereals may be hard to remove if left to dry
over a period of time. Run a RinseA/Vash
Later cycle to keep dishes moist if you do
not plan to wash them soon.
• Load dishes so soiled surfaces face the
rotating spray arm.
• Load dishes so they are not stacked or
overlapping. It is important for the water
spray to reach all soiled surfaces for best
washing. For best drying, water must be
able to drain from all surfaces.
Loading for quiet operation
• Secure lightweight load items in the racks.
• Pot lids and handles, pizza pans, cookie
sheets, etc., should not touch interior walls,
interfere with the spray arm’s rotation, or
cover the spray tower.
• Load dishes so they do not touch one
another.
NOTE: Keep sink drain plugs inserted
during dishwasher operation to prevent
noise transfer through drains.
Loading the cutlery basket
Use the cutlery basket to hold long items.
Always unload or remove the cutlery basket
before unloading the racks to avoid spilling
water on the cutlery.
IMPORTANT: Remove the basket and tip
the contents onto a cutting board to unload.
This helps avoid accidents with sharp points
and edges.
To remove the cutlery basket:
1. Grasp the basket on both sides and slide
it toward the top of the door.
2. Lift the basket off the holding buttons.
To replace the cutlery basket:
1. Set the basket on the holding buttons.
2. Slide the basket toward the bottom of the
door until it locks into place.
Page 8
LOADING YOUR DISHWASHER
Loading the silverware basket
• Load the silverware basket while it is in the
door or take the basket out for loading on a
counter or table.
• Mix items in each section of the basket
with some pointing up and some down to
avoid nesting. Spray cannot reach nested
items.
IMPORTANT: Always load sharp items
(knives, skewers, forks, etc.) pointing
down.
• Put small items (baby bottle caps, jar lids,
etc.) in any section.
• You can also remove the basket for easy
unloading. Always unload or remove the
basket before unloading the racks to avoid
spilling water on the silverware.
To remove the basket:
1. Grab the basket by the handle and slide it
toward the top of the door.
2. Lift the basket off the holding buttons.
To replace the basket:
1. Set the basket on the holding buttons.
2. Slide the basket towards the bottom of
the door until it locks in place.
To open the basket:
• Unhook the latch as shown.
NOTE: Be sure the cover is completely
latched before pulling out the bottom rack
and before closing the dishwasher door.
Page 9
LOADING YOUR DISHWASHER
Loading the bottom rack
Load items with cooked-on or dried-on food
in the bottom rack, with soiled surfaces
facing inward to the spray.
Mixed load
• Load plates, soup bowls, etc., between
prongs and facing inward to the spray.
• Make sure pot handles and other items do
not stop rotation of the spray arms. Spray
arms must move freely.
• Load items so they do not block or cover
the spray tower.
• Load heavily soiled cookware face down
in rack.
• Do not stack or overlap dishes. Water
spray must reach all soiled surfaces for
best results.
Utensil load
• Load cookie sheets, cake pans, and other
iarge items at sides and back. Loading
such items in front may keep water spray
from reaching detergent dispenser and
siivenware basket.
NOTES:
• Do not ioad glasses, cups, or plastic items
in the bottom rack.
• Do not ioad items between the bottom rack
and the side of the dishwasher tub. This
can biock the water inlet opening.
• If you have removed the bottom rack for
unloading or cleaning, replace it with
bumpers in front.
Mixed load
Utensil load
Bumpers must
face dishwasher door
Fold-down divider
Use the foid-down divider at the back of
the rack to make room for deep bowis,
roasters, etc.
Page 10
LOADING YOUR DISHWASHER
Loading the top rack
Load the top rack with cups, glasses, and
smaller items. Do not cover the third level
wash when loading the top rack.
'"»I
Cup and glass load
• Load so open ends face down for cleaning
and draining.
• Load glasses in top rack only - bottom
rack is not designed for glasses. Damage
can occur.
• Place items in the rows between prongs.
Placing them over the prongs may lead
to breakage.
• Secure lightweight items.
• China, crystal, and other delicate items
must not touch each other during dish
washer operation. Damage may occur.
Mixed load
• Small bowls, pans, and other utensils can
be placed in the top rack.
• Load plastic items in the top rack only.
Plastic items may melt in the bottom rack.
• Wash only plastic items marked “dish
washer safe.”
• Load plastic items so the force of the spray
does not move them during the cycle.
Cup and
glass load
Extra-capacity fold-down
shelves
Use the fold-down shelves on both sides of
the top rack for extra loading space. Fold
them down over short items such as cups,
juice glasses, cereal bowls, etc.
• Adjust rack height if necessary (see below).
• To avoid chipping, do not let stemware
touch other items.
Infinite adjustable top rack
Raise or lower the rack to fit tall items in
either the top or bottom rack. The top rack
does not have to be level.
• Turn the knob clockwise to raise a side of
the rack.
• Turn the knob counterclockwise to lower a
side of the rack.
10
Raise
Lower
Page 11
Using the Dispensers
For best washing results, review the information below. It is important to use detergents and
rinse agents properly.
Using the detergent dispenser
• Use automatic dishwashing detergent
oniy. Other detergents are too mild and
much too sudsy.
• Add detergent just before starting cycle.
• Store tightly closed detergent in a cool, dry
place. Fresh automatic dishwasher
detergent resuits in better cieaning.
Filling the detergent dispenser
The detergent dispenser has one section
with a cover and one without. Push cover
down firmly until it latches. Detergent in the
open section falls into the dishwasher when
closing the door. The covered section opens
automatically for the main wash.
NOTE: It is normal for the cover to open
partially when dispensing detergent.
Cover
Cover Latch
How much detergent to use
• The amount of detergent to use depends
on the hardness of your water and the type
of detergent. If you use too little, dishes
won’t be clean. If you use too much in soft
water, glassware will etch.
• Different brands of dishwasher detergent
have different amounts of phosphorus for
softening water. If you have hard water
and use low phosphorous content deter
gent (6.0% or less), you may need to use
more detergent or use a detergent with a
higher phosphorous content (8.7%).
• Find out your water’s hardness by asking
your local water department, water soft
ener company, or county extension agent.
WATER TYPE
Hard Top of
8+ grains per gallon 3rd step
136+parts per million (3 tbs)
WHERE TO FILL
Use only covered
section for:
- Low Energy/
China
Use both sections for:
- Normal
- Heavy
- Pots-n-Pans
Medium Top of
5-7 grains per gallon 2nd step
85-119 parts per million (2 tbs)
Soft Top of
0-4 grains per gallon ^
0-68 parts per million (1 tbs)
Fill amounts shown are for standard
powdered detergent. Amounts may vary if
you use liquid or concentrated powdered
detergent. Follow manufacturer’s directions
when using liquid dishwasher detergent or
concentrated powdered detergent.
11
Page 12
USING THE DISPENSERS
Using the rinse agent dispenser
Keep the rinse agent dispenser filied with a
iiquid rinse agent. A rinse agent greatly
improves dish drying by helping water
flow off them during the last rinse. A
rinse agent aiso keeps water from forming
droplets and drying as spots or streaks.
A small amount of rinse agent automati
cally releases into the rinse water during the
final rinse of each cycle. For best drying
results, check dispenser periodically to
see if it needs filling.
To check dispenser:
• Check center of Fill Indicator Cap. Clear
means it needs filling.
OR
• Remove Fill Indicator Cap. An “E” is visible
when dispenser is empty.
Cap center clear
when empty
OR
“E” visible
when empty
To fill dispenser:
The rinse agent dispenser holds 6 ounces
(175 mL). Under normal conditions, this
lasts about three months.
1. Open dishwasher door completely.
2. Remove Fill Indicator Cap.
3. Add rinse agent. Fill to smallest opening
in lower part of dispenser only. Overfilling
may cause rinse agent to leak out. This
will not harm the dishwasher, but couid
cause oversudsing.
4. Clean up any spilled rinse agent with a
damp cloth.
5. Replace Fill Indicator Cap. Keep it closed
tightly.
NOTE: You do not have to wait until the
dispenser is empty before refiliing, but do
not overfill it. Your dishwasher is designed
to use a liquid rinse agent. You do not need
to use a solid or bar-type rinse agent.
Do not fill past
smallest opening
Keep dispenser filled for best drying results
12
Page 13
Setting the Controls
operating your dishwasher’s controls properly helps you obtain the best possible washing
results. This section tells you how to select wash cycles and options.
Selecting a wash cycle
Press a Cycle pad. The dishwasher starts filling once you press a Cycle pad unless you
select the delay wash cycle. You may press Option pads as the machine is filling.
shows what each cycle includes
r
CYCLE
A “•”
WASH
RINSE
MAIN
WASH
RINSE
FINAL
RINSE
DRY
CYCLE
TIME
(Minutes)
RINSE/V
IB1
RINSE
WASH
LATER
m
during
•
Air Dry
LOW Eh
LOW
ENERGY
CHINA
•
The Wc
in the f
you se
NlORMA
NORMAL
to heat
(marke
•
The w<
in the 1
you se
VASH LATER
For rinsing a few items to
be washed one or more
days later.
• Do not use detergent.
• Water Is not heated
Rinse/Wash Later,
is automatically selected.
lERGY/CHINA
Single wash for prerinsed
or lightly soiled loads.
• Select High Temp Wash
to heat water in the main
wash (marked'!').
Iter heats to 140°F (60°C)
inal rinse (marked unless
lect Low Energy Rinse.
,L
Double wash for normal,
everyday soiled loads.
(The Energy Guide label
is based on this cycle.)
•Select High Temp Wash
water in the main wash
idt).
ater heats to 140°F (60°C)
'inal rinse (marked i^'f) unless
lect Low Energy Rinse.
•
•t
•
•
•tt
1
12
•
60*
1
•t
0
•tt
•
66*
continued on next page
13
Page 14
SETTING THE CONTROLS
CYCLE
HEAVY
Double wash for cleaning
heavily soiled loads.
• Select High Temp Wash
to heat water in the main
wash (marked t).
•The water heats to 140°F (60°C) in
the final rinse (marked unless you
select Low Energy Rinse.
POTS-N-PANS
Double wash for maximum
cleaning of cooked-on or
baked-on foods.
• The water heats to 140°F
(60°C) in both washes
(marked +).
The water heats to 140°F (60°C) in
the final rinse (marked tt) unless
you select Low Energy Rinse.
A “•" shows what each cycle includes
FINAL
RINSE
•tt
•tt
WASH
•t
RINSE
MAIN
WASH
•t
RINSE
DRY
CYCLE
TIME
(Minutes)
76*
76*
Cycle time includes dry time and may be longer depending on the temperature of water entering the dishwasher.
The cooler the water, the longer the cycle time. If the water is already hot enough, the cycle times will be as shown.
Using Cancel/Drain
Press Cancel/Drain to cancel a cycle or to
clear the indicators.
To cancel a cycle:
• Press Cancel/Drain whiie the dishwasher
is running to start a 2-minute
drain. It will take a few seconds for the
drain to start. If desired, select a new
cycle. (See “Changing a cycie or an
option setting" on page 15.)
• You can press Cancei/Drain again to stop
the drain immediately. Remember to drain
the dishwasher again before starting a
new cycle.
NOTE: A small amount of water remaining
in the dishwasher is normai.
14
To clear the indicators:
Press Cancel/Drain before starting
the dishwasher to clear all cycle and option
selections.
Page 15
Selecting cycle options
You can press an Option pad after the
dishwasher starts as long as the cycle is not
past the point that the option is used. For
example, you can press Air Dry any time
before the Drying indicator glows.
After a wash cycle, the dishwasher
remembers the options used and uses
the same options in the next wash cycle
unless new options are selected or the
Cancel/Drain pad is pressed.
High Temp Wash
When High Temp Wash is selected, the
dishwasher heats the water
during the main wash of the
Low Energy/China, Normal, and
Heavy cycles. Heating the water
helps improve washing results.
The Pots-n-Pans cycle automatically
uses High Temp Wash.
SETTING THE CONTROLS
Low Energy Rinse
When Low Energy Rinse is selected,
the dishwasher does not heat
the water during the final rinse
LOW
ENERGY
RINSE
NOTE: Low Energy Rinse saves energy, but
dishes take longer to dry and some spotting
can occur. For best rinsing and drying
results, use a liquid rinse agent.
of Low Energy/China, Normal,
Heavy, and Pots-n-Pans cycles.
Air Dry
When Air Dry is selected, the air in the
dishwasher is not heated during
the “dry” portion of a cycle. Using
Air Dry helps save energy, but
dishes take longer to dry and
■
drying. For best drying, use a liquid rinse
agent.
some spotting can occur. Some
items (such as plastics) may need towel
NOTE: The dishwasher automatically
heats the air in the dishwasher during the
“dry” portion of the cycle unless you select
Air Dry.
Changing a cycle or an option setting
During the first minute of a cycle HSl^l
1. Press new Cycle and/or Option pads. iBBlISaiiiilillilBM
2. Check the detergent dispensers. They
must be filled properly for the new cycle.
After the first minute of a cycle
1. Press Cancel/Drain. A 2-minute drain
cycle starts. Wait for drain cycle to finish.
2. Press a new Cycle pad.
3. If desired, press one or more Option
pad(s).
4. Check the detergent dispensers. They
must be filled properly for the new cycle.
HIGH LOW
TEMP ENERGY I AIR DRY
WASH RINSE I
15
Page 16
SETTING THE CONTROLS
Using the delay wash cycle
Use 4 Hour Delay Start to run the dish
washer during off-peak hours to reduce
energy usage or to reduce daytime heat
buildup in your home.
1. Close door firmly until it latches.
2. Press 4 Hour Delay Start. The pad
indicator will glow red.
NOTES:
• Press 4 Hour Delay Start anytime during
the delay period to start
dishwasher immediately.
• Press Cancel/Drain to cancel the delay
cycle. The 4 Hour Delay Start
indicator will turn off. Press new
Cycle and Option pads.
H
3. Press a Cycle pad. The Delay Start
countdown begins when you
press the Cycle pad. If you
don’t press a Cycle pad within
30 seconds, the Delay Start
indicator turns off.
4. If desired, press one or more Option pads.
The 4 Hour Delay Start indicator stays on
until the wash cycle begins.
• You can add items to the load anytime
during the delay countdown. After adding
items, close the door firmly until it latches.
The delay countdown will not continue if
the door is not latched.
16
Page 17
SETTING THE CONTROLS
Understanding the status indicators
Lock out
The Lock Out feature lets you lock out the
LOCK OUT
function of the control
pads. When using Lock
Out, you cannot start
the dishwasher.
Rinsing
The Rinsing indicator glows during the
last two rinses of all
cycles.
To use Lock Out:
• Press and hold Air Dry (about 5 seconds)
until the Lock Out indicator glows.
To turn off Lock Out:
• Press and hold Air Dry (about 5 seconds)
until the Lock Out indicator turns off.
Washing
The Washing indicator glows at the start of
WASHING
the first fill of any cycle
(except RinseA/Vash
Later) and remains on
until the end of the main
wash.
Water Heating
The Water Heating indicator glows whenever
WATER HEATING
water is heated during a
cycle.
Drying
The Drying indicator glows during the
drying portion of each
cycle - even if you select
Air Dry. It turns off at
the end of the cycle. If
dishes are not as dry as you expected when
using Air Dry, either allow longer drying
times (overnight) or do not use Air Dry.
Clean
The Clean indicator glows at the end of a
cycle to show that the
load is clean. All other
indicators turn off. The
Clean indicator glows
until you press Cancel/Drain or any other
control pad.
17
Page 18
Washing Special Items
If you have any doubts about washing a particular piece of dishware, check with the
manufacturer to see if it is dishwasher safe.
MATERIAL DISHWASHER SAFE?
Aluminum Yes
Bottles
No
and Cans
Cast Iron
China/
No
Yes
Stoneware
Crystal
Gold
Glass
Hollow-
Yes
No
Yes
No
Handle
Knives
EXCEPTIONS/SPECIAL INFORMATION
High water temperature and detergents can pit
finish of anodized aluminum.
Wash bottles and cans by hand. Labels attached
with glue can loosen in your dishwasher. Loose
labels and glue can clog spray arms or the pump
and will reduce washing performance.
Seasoning will be removed and iron will rust.
Always check manufacturer's recommendations
before washing. Antique, hand-painted, or over-
the-glaze patterns may fade. Gold leaf can
discolor or fade.
Always check manufacturer’s recommendations
before washing. Some types of leaded crystal
can etch with repeated washings.
Gold-colored flatware will discolor.
Milk glass will yellow with repeated dishwasher
washing.
Handles of some knives are attached to the
blade with adhesives which may loosen if
washed in the dishwasher.
Pewter
Disposable
Plastics
Plastics
Stainless
Steel
Sterling
Silver or
Silver Plate
Tin
Wooden
Ware
18
No
High water temperatures and detergent can
discolor or pit finish.
No Cannot withstand high water temperatures
and detergents.
Yes Always check manufacturer’s recommendations
before washing. Plastics vary in their capacity to
withstand high water temperatures and deter
gents. Load plastics in top rack only.
Yes Run the Rinse/Wash Later cycle if not washing
immediately. Prolonged contact with food
containing salt, vinegar, milk products, or fruit
juice can damage finish.
Yes Run the Rinse/Wash Later cycle if not washing
immediately. Prolonged contact with food
containing salt, acid, or sulfide (eggs, mayon
naise, and seafood) can damage finish.
No Can rust.
No
Always check manufacturer’s recommendations
before washing. Untreated wood can warp,
crack, or lose its finish.
Page 19
Caring for Your Dishwasher
Your new dishwasher is designed to give you many years of dependable service. There are
a few things you can do to maintain your dishwasher properly. This section tells you how to
clean and care for your dishwasher. Refer to “Solution chart” on pages 21-23 for special
cleaning problems. See Installation Instructions for information on storing your dishwasher
and for cleaning the drain air gap.
Cleaning the exterior
In most cases, regular use of a soft, damp
cloth or sponge and a mild detergent is all
that is necessary to keep the outside of your
dishwasher nice looking and clean.
Cleaning the interior
Hard water minerals may cause a white film
to build up on the inside surfaces, especially
just beneath the door area. To clean interior:
• Apply powdered dishwasher detergent to a
damp sponge to make a paste.
OR
• Use liquid automatic dishwasher detergent
and clean with damp sponge.
Do not clean the dishwasher interior until it
has cooled.
Wear rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because it can cause foaming or sudsing.
NOTE: Follow the “Removing spots and
film" procedure on page 23 to clean your
dishwasher with white vinegar. Remember,
this procedure is intended for occasional use
only. Vinegar is an acid. Excessive use can
damage your dishwasher.
Overfill protector
The overfill protector (in the front right corner
of the dishwasher tub) keeps the dishwasher
from overfilling. It must be in place for the
dishwasher to operate. Check under the
float for objects that may keep the protector
from moving up or down.
19
Page 20
Saving Energy
Saving energy is important and helps you save money. This section gives you tips on the
best ways to save energy with your dishwasher.
Loading tips
• Wash full loads. Running a half-filled
dishwasher uses the same amount of
electricity and hot water as a fully loaded
machine.
• Load correctly for best washing results.
Incorrect loading may cause poor washing
and the need to rewash all or part of a load.
Cycle and option tips
• Use the Low Energy/China cycle whenever
possible. The cycle uses less hot water
and energy than the Normal cycle.
• Use 4 Hour Delay Start to run your dish
washer during off-peak hours. Local
utilities recommend avoiding heavy usage
of energy at certain times of day.
• Do not use the High Temp Wash option
if it is not needed. When this option is off,
if water entering the dishwasher is lower
than 140°F (60°), the cycle does not take
additional time to heat water during the
main wash. In some cases, loads may not
dry as well when using the High Temp
Wash option.
NOTE: Loads may not wash or dry as well
if the water temperature is too low. For
best dishwashing results, water must be
at least 120°F (49°C) as it enters the
dishwasher.
• Use the Low Energy Rinse option to turn
off the automatic water heating in the final
rinse.
• Use the Air Dry option whenever possible.
Allow longer drying times (overnight). Use
a rinse agent to improve drying.
’ Do not prerinse normally soiled dishes.
Select the correct cycle for the load
and use the recommended amount of
detergent.
To check water temperature:
1. Run the hot water at the faucet closest to
your dishwasher. Let the water
run for at least 1 minute.
2. Hold a candy or meat thermometer in the
running stream of water. If
water temperature at the faucet
is below 120°F (49°C), have a
qualified person raise the water
heater’s thermostat setting.
20
Page 21
Solving Common
Dishwashing Problems
A convenient checklist for handling minor performance problems. Go over this list before
calling for service. If you are unable to solve your dishwasher’s problem, turn to page 25 for
service information.
Solution chart
PROBLEM
CAUSE
Food soil left Improper loading
on dishes
Spotting
and filming
Water temperature
too low
Use of incorrect, too
little or ineffective
detergent amounts. Never use less than one tablespoon
Detergent cakes in
dispenser
Insufficient fill due to
low water pressure
Slowdown of wash
arm due to high suds
Hard water or high
mineral content in
water
Water temperature
too low
Use of incorrect
detergents
SOLUTION
Follow loading instructions on pages 7-10.
Use the High Temp Wash option. Do not
use the Low Energy Rinse option. If needed,
turn home water heater up to ensure water
entering dishwasher is 120°F (49°C) minimum.
See “To check water temperature” on page 20.
NOTE: In some cases, loads may not dry as
well when using the High Temp Wash option.
Use recommended dishwasher detergents only.
Follow recommendations on page 11 for
per load. Detergent must be fresh to be effec
tive. Always store detergent tightly closed in a
cool, dry place.
Use fresh detergent only. Do not allow deter-
gent to sit for several hours in a wet dispenser.
Check dispenser for caked detergent. Clean
dispenser when caked detergent is present.
Home water pressure should be 20 to 120
pounds per square inch (psi) for proper
dishwasher fill. A booster pump on the water
supply may be necessary if pressure is
too low.
Never use soap or laundry detergents. Use
recommended dishwasher detergents only.
Use rinse agent to help prevent spotting
and filming. See page 12. To remove hard
water film, see “Removing spots and film” on
page 23.
Use the High Temp Wash option. Do not
use the Low Energy Rinse option. If needed,
turn home water heater up to ensure water
entering dishwasher is 120°F (49°C) minimum.
See “To check water temperature” on page 20.
NOTE: In some cases, loads may not dry as
well when using the High Temp Wash option.
Use recommended dishwasher detergents only.
continued on next page
21
Page 22
SOLVING COMMON DISHWASHING PROBLEMS
PROBLEM
Spotting
and filming
(continued)
Cycle takes
extremely
long time
Dishes do not
dry completely
CAUSE
Incorrect amount
of detergent
Use of ineffective
detergents
Insufficient fill due to
low water pressure
Water temperature
is too low
Dishwasher is not
installed properly
Dishes do not drain
properly
SOLUTION
Follow recommendations on page 11 for
amount. Heavy soil and/or hard water
generally require extra detergent.
Use fresh detergent. Store detergent tightly
closed in a cool, dry place. Discard lumpy
detergent.
Home water pressure should be 20 to 120
psi for proper dishwasher fill. A booster
pump on the water supply may be neces
sary if pressure is too low.
If needed, turn home water heater up to
ensure water entering dishwasher is 120°F
(49°C) minimum. See “To check water
temperature” on page 20.
Undercounter dishwashers require ad
equate enclosure for proper operation. See
Installation Instructions for complete
information.
Dishes must have proper water drainage.
Do not overload. Follow instructions for
loading dishwasher on pages 7-10. Use a
liquid rinse agent to speed draining.
Silica film
or etching
(silica film is a
white iridescent
deposit; etching
is a cloudy film)
Black or gray
marks on dishes
White spots on
cookware with
non-stick finish
22
Plastics Some plastics, due to material, may
need to be towel dried.
Water chemical
reaction with certain
types of glassware usually caused by
some combination of
soft or softened water,
alkaline washing
solutions, insufficient
rinsing, over-loading
the dishwasher, and
heat of drying.
Aluminum items
touching dishes
Seasoning removed by
dishwasher detergents
It may not be possible to prevent problem,
except by hand-washing. To slow this
process, use a minimum amount of deter
gent but not less than one tablespoon per
load. Use a liquid rinse agent and underload
the dishwasher to allow thorough rinsing.
Silica film and etching are permanent and
cannot be removed. Use the Air Dry option.
Load aluminum items so that they will not
rub against dishes during washing. Do not
wash throw-away aluminum items in the
dishwasher because they may break down
and cause marking. Remove aluminum
markings by using a mild abrasive cleanser.
Reseason cookware after dishwasher
washing.
Page 23
SOLVING COMMON DISHWASHING PROBLEMS
PROBLEM
Brown stains
on dishes and
dishwasher
interior
Orange stains
on dishwasher
interior
Odor in the
dishwasher
Chipping of
dishes
CAUSE
High iron content
in water supply
Large amounts of
tomato-based foods
on dishes placed in
the dishwasher
Dishes only washed
every 2 to 3 days
Improper loading
SOLUTION
Remove by washing dishes (after food soil
has been removed) with 1 teaspoon to
1 tablespoon of citric acid crystals added
to covered section of detergent dispenser.
Do not use detergent. Follow with a Low
Energy/China cycle and detergent. If treat
ment is needed more often than every other
month, we recommend installation of an iron
removal unit.
Stains will not affect dishwasher perfor
mance and can gradually fade over time.
Regular use of Rinse/Wash Later reduces
the chance of staining. If air in the dish
washer is heated during the “dry” portion of
the cycle, stains may fade slower than if the
Air Dry option is selected.
Run a Rinse/Wash Later cycle at least once
or twice a day until a full load is accumulated.
Load dishes and glasses so they are stable
and do not strike together from washing
action. Moving racks in and out slowly will
also minimize chipping.
NOTE: Some types of china and glassware
are too delicate for automatic dishwashing
and should be hand washed; for example;
antiques, feather-edged crystal, and similar
items.
Removing spots and film
Keep the rinse agent dispenser filled with a
liquid rinse agent. A rinse
agent prevents water from
forming droplets and drying as
spots or streaks.
To remove spots and film on
dishes and glasses, or hard water film/lime
buildup on the interior of the dishwasher, you
may use white vinegar with the following
procedure:
1. Load clean dishes and glasses in dish
washer (see pages 7-10). Do not load
silverware or other metals in the
dishwasher.
2. Put 2 cups of household vinegar (in a
glass or dishwasher safe measuring cup)
standing upright in the bottom rack.
3. Close and latch the door.
4. Select the Normal cycle and Air Dry
option. Do not use detergent. Allow the
dishwasher to complete the entire cycle.
NOTE: This cleaning procedure is intended
for occasional use only. Vinegar is an acid.
Excessive use may damage your dishwasher.
23
Page 24
Troubleshooting
Before calling for assistance please check the chart below for problems you can fix. It could
save you the cost of a service call.
Dishwasher problems
PROBLEM
Dishwasher does
not run or stops
during a cycle
Dishwasher
runs too long
Dishwasher
will not fill
Water remains
in dishwasher
Detergent remains
in covered section
of dispenser
Dishes not as dry
as you expected
Grinding, grating,
crunching, or
buzzing sounds
CHECK THE FOLLOWING
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See pages 13-14.
Is the dishwasher set for a delay start? See page 16.
Has a household fuse or circuit breaker blown or tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper voltage?
Cycle times depend on the temperature of the water entering the
dishwasher. Cooler water results in longer cycle times.
Undercounter dishwashers require adequate enclosure for proper
operation. See Installation Instructions for complete information.
Is overfill protector stuck in “up” position? Overfill protector should
move up and down freely. Press down to release. See page 19.
Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer’s cleaning instructions.
Has the cycle completed?
Is the detergent fresh and dry without lumps? See page 11.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 12.
Do not use Air Dry option on the next load. See page 15.
Has a hard object entered the POWER CLEAN’^'^ module?
The sound should stop when the object is ground up.
White residue
appears on front
of access panel
Control panel does
not respond when
pads are pressed
Dishwasher drains
after turning off
indicators
Dishwasher will
not close
24
Is too much detergent being used? See page 11 for recommended
amounts of detergent.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
Is the control panel Lock Out feature on? See page 17.
Is the door tightly closed and securely latched?
Did you accidentally press the Cancel/Drain pad twice? Press
Cancel/Drain pad again to stop draining.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Page 25
Requesting Assistance or
Service
Before calling for assistance or service, please check “Troubleshooting” on page 24. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* ...
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from anywhere
in the U.S.A.;
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service* ...
Whirlpool has a nationwide network of
authorized service companies.
,
---------
^ Whirlpool service technicians
/SHIVig^ are trained to fulfill the product
rv vH warranty and provide after
warranty service, anywhere in
the United States. To locate the authorized
Whirlpool service company in your area, call
our Consumer Assistance Center telephone
number (see Step 1) or look in your tele
phone directory Yellow Pages under:
■ APPUANCE-HOUSEHOLB-
MAJOR, SERVICE & REPAIR
- See: Whirlpool Appliances or
Authorized Whirlpool Service
{Example: XYZ Service Co.)
•WASHING MACHINES &
DRYERS, SERVICE & REPAIR
' See.'Whirlpool Appliances or
Authorized Whirlpool Service
{Example: XYZ Service Co.)
3. If you need FSP®
replacement parts ...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your WHIRLPOOL®
appliance. FSP replacement parts will fit
right and work right, because they are made
to the same exacting specifications used to
build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
Step 1.
4. If you are not satisfied
with how the problem
was solved ...
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
* When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
25
Page 26
Index
This index is alphabetical. Look for the word or phrase you are interested in, then look for the
page number.
TOPIC____________________________PAGE
BOTTOM RACK................................................9
CLEANING
Exterior........................................................19
Interior.........................................................19
COMMON WASHING PROBLEMS
Solving...................................................21-23
CUTLERY BASKET
CYCLE
Canceling
Selecting
DETERGENT
Tips
Use chart
DISHWASHER OPERATION
Changing cycle...........................................15
Delay wash cycle........................................16
Starting..........................................................6
Stopping........................................................6
DISPENSER
Detergent....................................................11
Rinse Agent
ENERGY
Saving
EXTRA-CAPACITY FOLD
DOWN SHELVES
FEATURES/PARTS
FILM/SPOTS
Removing
FOLD-DOWN DIVIDER.....................................9
....................................................
................................................
............................................................
....................................................
.........................................................
.......................................................
..........................................
13-14
................................................
...........................................
..........................................
14
11
11
12
20
10
23
TOPIC________________________PAGE
LOADING
Bottom rack
Cutlery basket
Preparing to..................................................7
Silvenware basket
Top rack
OVERFILL PROTECTOR
7
PARTS/FEATURES
RESPONSIBILITIES
Owner............................................................2
RINSE AGENT
Using...........................................................12
SAFETY
SERVICE
Parts............................................................25
Requesting
SILVERWARE BASKET
SPECIAL ITEMS
Washing
SPOTS/FILM
Removing....................................................23
STATUS INDICATORS
TOP RACK
Adjusting.....................................................10
4
Loading.......................................................10
TROUBLESHOOTING
WARRANTY....................................................28
WATER
Checking temperature
Heating indicator........................................17
..................................................
..............................................
........................................
......................................................
...............................
..........................................
............................................................
.................................................
...................................
......................................................
...................................
....................................
...............................
9
7
8
10
19
4
3
25
8
18
17
24
20
26
Page 27
POWER CLEAN™ washing system parts
covered by your warranty
Third level wash tower
POWER CLEAN
module and motor
SOUND-LOCK™
tuned absorber
27
Page 28
WHIRLPOOL'
Dishwasher Warranty
LENGTH OF WARRANTY WHIRLPOOL WILL PAY FOR
FULL ONE-YEAR
WARRANTY
FROM DATE OF
PURCHASE
FSP® replacement parts and repair labor to correct defects in
materials or workmanship. Service must be provided by an
authorized Whirlpool service company.
LIMITED ONE-YEAR
WARRANTY
SECOND YEAR FROM
DATE OF PURCHASE
LIMITED FOUR-YEAR
WARRANTY
SECOND THROUGH
FIFTH YEAR FROM DATE
OF PURCHASE
FULL TWENTY-YEAR
WARRANTY
FROM DATE OF
PURCHASE
FSP replacement parts for any part of the POWER CLEAN’^“
washing system if defective in materials or workmanship.
These parts are shown on page 27 of this book.
FSP replacement parts for Electronic Control System if
defective in materials or workmanship.
For models with dishracks that are oyster-colored, FSP
replacement parts for the top and/or bottom dishracks if they
rust due to defective materials or workmanship.
FSP replacement parts and repair labor for the
DURAPERM™ tub and/or inner door should they fail to
contain water due to defective materials or workmanship.
Service must be provided by an authorized Whirlpool service
company.
WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of the dishwasher.
2. Instruct you how to use the dishwasher.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when dishwasher is used in other than normal, single-family household use.
C. Pickup and delivery. This product is designed to be repaired in the home.
D. Damage to dishwasher caused by accident, misuse, fire, flood, acts of God, or use of
products not approved by Whirlpool.
E. Any labor costs during limited warranties.
F. Repairs to parts or systems caused by unauthorized modifications made to the
appliance. 2/96
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSE
QUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so this exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state
to state.
Outside the United States, a different warranty may apply. For details, please contact
your authorized Whirlpool dealer.
If you need service, first see the “Requesting Assistance or Service” section of this book.
After checking “Requesting Assistance or Service,” additional help can be found by calling
our Consumer Assistance Center telephone number, 1-800-253-1301, from anywhere in the
U.S.A.
PART NO. 3376820
© 1996 Whirlpool Corporation
i Registered Trademark/TM Trademark of Whirlpool. U.S.A.
Printed in U.S.A.
3/96
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