Page 1
Wh^^r
HOW TO MAKI A HOME gy."
Use And Care
H
HBC [
ilI]IOIin[
A Note to You.................................2
Dishwasher Safety
Parts and Features
Starting Your Dishwasher
Loading Your Dishwasher
Using the Dispensers
Setting the Controis
Selecting a wash cycle
Using CANCEL/DRAIN.............13
Selecting cycle options
Changing a cycle or
option setting
Adding a dish during a cycle ... 15
Using the delay wash cycle
Understanding the
status indicators
Washing Special Items.................17
Caring for Your Dishwasher..........18
Saving Energy..............................19
Solving Common
Dishwashing Problems
Troubleshooting
Requesting Assistance
or Service
Index
Warranty........................................28
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iOŒQ[
PART NO. 3373753 Rev. A
1-800-253-1301
Call our Consumer Assistance Center
with questions or comments.
DISHWASHER MODEL SERIES 940
Page 2
A Note to You
Thank you for buying a Whirlpool® appliance.
Because your life is getting busier and more complicated, Whirlpool dishwashers are easy
to use, save time, and help you manage your home better. To ensure you enjoy years of
trouble-free operation, we developed this Use and Care Guide. It contains valuable
information about how to operate and maintain your appliance properly and safely. Please
read it carefully.
Also, please complete and mail the Ownership Registration Card provided with your
appliance. This card helps us notify you about any new information on your appliance.
Please record your model's information.
Whenever you call to request service for
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number label (see diagram on
page 4 for location of label).
Please also record the purchase date of
your appliance and your dealer's name,
address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference.
Model Number.
Serial Number .
Purchase Date.
Dealer Name
Dealer Address
Dealer Phone
Our Consumer Assistance Center number is toll-free 24 hours a day.
Help us help you
Please:
• Have your dishwasher installed by a
qualified installer.
• Install where dishwasher is protected from
the elements.
• Install and level dishwasher on a floor that
will hold the weight, and in an area suitable
for its size and use.
• Properly connect dishwasher to electricity,
water, and drain.*
* See Installation Instructions for complete
infornnation.
1-800-253-1301
• Remove all shipping plugs from hoses and
connectors (such as the cap on the drain
outlet) before installing.*
• Remove all hang tags and temporary labels.
• Make sure dishwasher is not used by
anyone unable to operate it properly.
• Properly maintain dishwasher. See page 18.
Page 3
Dishwasher Safety
Your safety is important to us.
This guide contains safety statements under
warning symbols. Please pay special
attention to these symbols and follow any
instructions given. Here is a brief explana
tion of the use of the warning symbol.
This symbol alerts you to such dangers
as fire, electrical shock, burns, and
personal injury.
^WARNING
IMPORTANT SAFETY INSTRUCTIONS
AWARNING
•Read all instructions before using the
dishwasher.
•Use your dishwasher only for the uses
described in this manual.
•DISHWASHER MUST BE ELECTRI
CALLY GROUNDED. Read the
Installation Instructions for details.
•When discarding an old dishwasher,
always remove the door to prevent
accidental entrapment or suffocation.
•Use ONLY detergents and rinse agents
recommended for use in a dishwasher.
•Store dishwasher detergent in a cool,
dry place WHERE CHILDREN CANT
REACH IT.
•When loading items to be washed:
- Load sharp items and knives with the
handles up to reduce risk of cut-type
injuries.
- Locate sharp items and knives so that
they are not likely to damage the door
or tub.
•DO NOT let children play in or on the
dishwasher.
•DO NOT reach into the area below the
bottom rack until the heating element
has cooled for at least 20 minutes.
- SAVE THESE INSTRUCTIONS -
To reduce the risk of fire, electrical shock, or injury
when using your dishwasher, follow basic precautions
including the following;
• DO NOT wash plastic items unless
marked Dishwasher Safe” or the equiva
lent. If not marked, check manufacturer’s
recommendations.
• DO NOT use your dishwasher unless all
ericlosure panels are properly in place.
• DO NOT sit on, stand on, or abuse the
dishwasher door or dish racks.
• DO NOT tamper with controls.
• If hot water has not been used recently
(usually two weeks or longer), hydrogen
gases may build up in the water heater
and the hot water pipes. HYDROGEN
GAS IS EXPLOSIVE. To prevent injury
or damage, before using your dish
washer, turn on all hot water faucets and
allow water to run for several minutes.
This will allow gases to escape. Do not
smoke or use any open flame near the
faucet while it is open.
• DO NOT store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
The fumes can create a fire hazard or
explosion.
• Disconnect electrical power to the
dishwasher before attempting to service.
Page 4
Parts and Features
Your dishwasher is illustrated below with the parts and features called out. To help you find
information on specific parts or features quickly, page references are included.
Top rack adjuster
(P- 9)
Third level wash
(p. 9)
Adiustable top rack
(p. 9)
Water Inlet opening
(P- 8)
Rack bumper
(P-8)
Bottom rack
(P- 8)
Heating element
Silverware
basket
(p. 7)
Upper spray arm
(P- 8)
Spray tower
(P. 8)
Fold-down
divider
(P. 8)
Model and
serial number label
(on right side)
POWER CLEAN™
module
(P- 27)
Lower spray arm
(P- 8)
Overfill protector
(p. 18)
Detergent
dispensers
Cutlery
basket
Rinse agent
dispenser
(P- 6)
Door latch
Door color panel*
*See Installation Instructions
Access panel*
for more information.
Control panel
Your dishwasher has a row of push pads to select cycles and options. You must select a
cycle to start your dishwasher. You may select one or more options.
Statua
indicators —I
STATUS t 1
LOCK OUT
CD
RINSE
WASH
LATER
CD
LOW
ENERGY
CHINA
CYCLES
CD
NORMAL
WATER HEATING
a
CD
HEAVY
CD
POTS
-N-
PANS
Prase 5 Seconds to Lock Out or ralass# Controls
DRYING CLEAN
CD CD
OPTIONS
_____
______
dD I f CD '
HIGH CANCEL
TEMP AIR DRY -------------------------
WASH DRAIN
(p. 10)
(P-11)
Page 5
Starting Your Dishwasher
This section tells you how to start or stop your dishwasher. Refer to it for quick reference.
Starting a wash cycle
1. Load the dishwasher. See pages 6-9.
TO)
2. Spin the spray arms. They should
turn freely.
3. Add detergent. See page 10.
6. Run hot water at the sink nearest the
dishwasher until water is hot.
Turn water off. (See page 19.)
m
7. Press a Cycle pad. If desired, press one
or more Option pads. (See
pages 12-14.) l^e dishwasher
starts filling once you press a
Cycle pad unless you select
the delay wash cycle. You
may press Option pads as the machine
is filling.
The pad indicator glows red when a cycle
or an option is selected.
4. Add rinse agent, if needed.
See page 11.
5. Close door firmly until it latches.
Stopping the dishwasher
You can stop your dishwasher anytime
during a cycle. All you have to do is:
• Open the door slightly. Wait for any filling or
spraying action to stop before opening the
door all the way. Close door to continue
cycle.
OR
• Press CANCEL/DRAIN. Once pressed, a
2-minute drain starts. (See page 13.)
Page 6
Loading Your Dishwasher
This section tells how to properly load your dishwasher for best washing and rinsing results.
Preparing to load the dishwasher
• To save water and energy, do not rinse
dishes before putting them into the
dishwasher.
• Remove large pieces of food, bones, and
other hard items. The POWER CLEAN’'“
module removes food particles from the
water. The rrxxJule contains a chopping
device which reduces the size of food items.
NOTE: If hard items such as fruit seeds,
nuts, and egg shells enter the POWER
CLEAN module, you might hear chopping,
grinding, crunching, or buzzing sounds.
Those sounds are normal when hard items
enter the module. Do not let metallic items
(such as pot handle screws) get into the
POWER CLEAN nrKxfule. Damage can
occur.
• Foods like eggs, rice, pasta, and cooked
cereals may be hard to remove if left to dry
over a period of time. Run a RINSEA/VASH
LATER cycle to keep dishes moist if you
do not plan to wash them soon.
• Load dishes so soiled surfaces face the
rotating spray arm.
• Load dishes so they are rrat stacked or
overlapping. It is important for the water
spray to reach all soiled surfaces for best
washing. For best drying, water must be
able to drain from all surfaces.
Loading for quiet operation
• Secure lightweight load items in the racks.
• Pot lids and handles, pizza pans, cookie
sheets, etc., should not touch interior
walls, interfere with the spray arm’s
rotation, or cover the spray tower.
• Load dishes so they do not touch one
another.
NOTE: Keep sink drain plugs inserted
during dishwasher operation to prevent
noise transfer through drains.
Loading the cutlery basket
Use the cutlery basket to hold long items.
Always unload or remove the cutlery basket
before unloading the racks to avoid spilling
water on the cutlery.
IMPORTANT: Remove the basket and tip
the contents onto a cutting board to unload.
This helps avoid accidents with sharp points
arxf edges.
To remove the cutlery basket:
1. Grasp the basket on both sides and slide
it toward the top of the door.
2. Lift the basket off the holding buttons.
To replace the cutlery basket:
1. Set the basket on the holding buttons.
2. Slide the basket toward the bottom of the
door until it locks into place.
Page 7
LOADING YOUR DISHWASHER
Loading the silverware basket
^WARNING
Personal Injury Hazard
Load sharp items (knives, forks,
skewers, etc.) with the point down.
Failure to do so could cause personal
injury.
' Load the silverware basket while it is in the
door or take the basket out for loading on a
counter or table.
' Mix items in each section of the basket
with some pointing up and some down to
avoid nesting. Spray cannot reach nested
items. However, always load sharp items
(knives, skewers, forks, etc.) pointing
down.
• Put small items (baby bottle caps, jar lids,
etc.) in any section.
> You can also remove the basket for easy
unloading. Always unload or remove the
basket before unloading the racks to avoid
spilling water on the silverware.
To remove the basket:
1. Grab the basket by the handle and slide it
toward the top of the door.
2. Lift the basket off the holding buttons.
To replace the basket:
1. Set the basket on the holding buttons.
2. Slide the basket towards the bottom of
the door until it locks in place.
To open the basket:
• Unhook the latch as shown.
NOTE: Be sure the cover is completely
latched before pulling out the bottom rack
and before closing the dishwasher door.
Page 8
LOADING YOUR DISHWASHER
Loading the bottom rack
Load items with cooked-on or dried-on food
in the bottom rack, with soiled surfaces
facing inward to the spray.
Mixed load
• Load plates, soup bowls, etc., between
prongs and facing inward to the spray.
• Make sure pot handles and other items do
not stop rotation of the spray arms. Spray
arms must move freely.
■ Load items so they do not block or cover
the spray tower.
• Load heavily-soiled cookware face down
in rack.
• Do not stack or overlap dishes. Water
spray must reach all soiled surfaces for
best results.
Utensil load
• Load cookie sheets, cake pans, and other
large herns at sides and back. Loading
such hems in front may keep water spray
from reaching detergent dispenser and
silverware basket.
NOTE:
• Do not load glasses, cups, or plastic hems
in the bottom rack.
• Do not load hems between the bottom rack
and the side of the dishwasher tub. This
can block the water inlet opening.
• If you have removed the bottom rack for
unloading or cleaning, replace it whh
bumpers in front.
Mixed load
Do not cover spray tower
Fold-down divider
Use the fold-down divider at the back of the
rack to make room for deep bowls, roasters,
etc.
Page 9
Loading the top rack
Load the top rack with cups, glasses, and
smaller items. Do not cover the third level
wash when loading the top rack.
Cup and glass load
• Load so open ends face down for cleaning
and draining.
• Load glasses in top rack only - bottom
rack is not designed for glasses. Damage
can occur.
• Place items in the rows between prongs.
Placing them over the prongs may lead to
breakage.
• Secure lightweight items.
• China, crystal, and other delicate items
must rK>t touch each other during dish
washer operation. Damage may occur.
LOADING YOUR DISHWASHER
Mixed load
• Small bowls, pans, and other utensils can
be placed in the top rack.
• Load plastic items in the top rack only.
Plastic items may melt in the bottom rack.
• Wash only plastic items marked “dish
washer safe.”
• Load plastic items so the force of the spray
does rx>t move them during the cycle.
Infinite adjustable top rack
Raise or lower the rack to fit tall items in
either the top or bottom rack. The top rack
does rK)t have to be level.
• Turn the knob clockwise to raise a side of
the rack.
• Turn the knob counterclockwise to lower a
side of the rack.
Lower
Page 10
Using the Dispensers
For best washing results, review the information below. It is important to use detergents and
rinse agents properly.
Using the detergent dispenser
• Use automatic dishwashing detergent
only. Other detergents are too mild and
much too sudsy.
• Add detergent just before starting cycle.
• Store tightly-closed detergent in a cool, dry
place. Fresh automatic dishwasher
detergent results in better cleaning.
Filling the detergent dispenser
The detergent dispenser has one section
with a cover and one without. Push cover
down firmly until it latches. Detergent in the
open section falls into the dishwasher when
closing the door. The covered section opens
automatically for the main wash.
NOTE: It is riormal for the cover to open
partially when dispensing detergent.
Cover
Cover Latch
How much detergent to use
• The amount of detergent to use depends
on the hardness of your water and the type
of detergent. If you use too little, dishes
won’t be clean. If you use too much in soft
water, glassware will etch.
• Different brands of dishwasher detergent
have different amounts of phosphorus for
softening water. If you have hard water
and use low phosphorus content detergent
(6.0% or less), you may need to use more
detergent or use a detergent with a higher
phosphorus content (8.7%).
• Find out your water’s hardness by asking
your local water department, water soft
ener company, or county extension agent.
WATER TYPE
Hard Top of
8+ grains per gallon 3rd step
136+parts per million (3 tbs)
WHERE TO FILL
Use only covered
section for:
- LOW ENERGY/
CHINA
10
Use both sections for:
-NORMAL
-HEAVY
- POTS-N-PANS
Medium Top of
5-7 grains per gallon 2nd step
85-119 parts per million (2 tbs)
Soft Top of
0-4 grains per gallon 1 st step
0-68 parts per million (1 tbs)
Fill amounts shown are for standard
powdered detergent. Amounts may vary if
you use liquid or concentrated powder^
detergent. Follow manufacturers directions
when using liquid dishwasher detergent or
concentrated powdered detergent.
Page 11
USING THE DISPENSERS
Using the rinse agent dispenser
Keep the rinse agent dispenser filled with a
liquid rinse agent. A rinse agent greatly
Improves dish drying by helping water
flow off them during the last rinse. A rinse
agent also keeps water from forming
droplets and drying as spots or streaks.
A small amount of rinse agent automati
cally releases into the rinse water during the
final rinse of each cycle. For best drying
results, check dispenser periodically to
see if It needs filling.
To check dispenser:
• Check center of Fill Indicator Cap. Clear
means it needs filling.
OR
• Remove Fill Indicator Cap. An “E” is visible
when dispenser is empty.
Cap center clear
when empty
OR
"E” visible
when empty
To fill dispenser:
The rinse agent dispenser holds 6 ounces
(175 mL). Under normal conditions, this
lasts about 3 months.
1. Open dishwasher door completely.
2. Remove Fill Indicator Cap.
3. Add rinse agent. Rll to smallest opening
in lower part of dispenser only. Overfilling
may cause rinse agent to leak out. This
will not harm the dishwasher, but could
cause oversudsing.
4. Clean up any spilled rinse agent with a
damp cloth.
5. Replace Fill Indicator Cap. Keep it closed
tightly.
NOTE: You do not have to wait until the
dispenser is empty before refilling, but do
rH3t overfill it. Your dishwasher is designed
to use a liquid rinse agent. You do not need
to use a solid or bar-type rinse agent.
Do not fill past
smallest opening
Keep dispenser filled for best drying results
11
Page 12
Setting the Controls
Operating your dishwasher's controls properly helps you obtain the best possible washing
results. This section tells you how to select wash cycles and options.
Selecting a wash cycle
Press a Cycle pad. The dishwasher starts filling once you press a Cycle pad unless you
select the delay wash cycle. You may press Option pads as the machine is filling.
A“."
CYCLE
INSE/WASH LATER
R
For rinsing a few items to
RINSE
WASH
LATER
be washed one or more
days later.
• Do rvst use detergent.
• Water is not heated
during RINSE/WASH LATER.
•
AIR DRY is automatically selected.
shows what each cycle includes
WASH RINSE
MAIN
WASH
RINSE
• •
FINAL
RINSE
DRY
CYCLE
(Minutes)
TIME
12
LOW Eh
LOW
ENERGY
CHINA
•
The WE
the fina
lORMA L
NORMAL
WASH
wash(
«
'The wi
the fins
1^EAVY
HEAVY
I
►The wi
the finr
lERGY/CHINA
Single wash for prerinsed
or lightly soiled loads.
• Select HIGH TEMP
WASH to heat water in
the main wash (marked ^).
iter heats to 140'F (GO'C) in
il rinse (marked ^).
Double wash for normal,
everyday soiled loads.
(The Energy Guide label
is based on this cycle.)
» LJli^LJ
• Select HIGH 1 tMr
to heat water in the main
marked 0Iter heats to 140°F (60°C) in
il rinse (marked ^).
Double wash for cleaning
heavily soiled loads.
• Select HIGH TEMP
WASH to heat water in
in6 mam Wasn ^marKeG * ),
ater heats to 140°F (60°C) in
al rinse (marked ^).
•t
•
•
•t
•
•
•
•t
•tt
•
•tt
•
•n
•
60*
1
66*
•
76*
12
Page 13
SETTING THE CONTROLS
A shows what each cycle includes
MAIN
CYCLE
POTS-N-PANS
Double wash for maximum
cleaning of cooked-on or
baked-on foods.
• The water heats to 140°F
(60°C) in both washes
(marked^).
• The water heats to 140”F (60“C) in
the final rinse (marked ^).
*Cyd« lima indudss diy lim« and may ba longer depending on the temperature ot water entering the dishwasher.
The cooler Ihe water, the longer the cyde time. If the water is aiready hot enough, the cyde times will be as shown.
WASH RINSE
WASH
RINSE
FINAL
RINSE
•tt
DRY
Using CANCEL7DRAIN
Press CANCEL/DRAIN to cancel a cycle or
to clear the indicators.
CYCLE
TIME
(Minutes)
76*
To cancel a cycle:
• Press CANCEL/DRAIN while the dish
washer is running to start a 2-minute drain.
It will take a few seconds for the drain to
start. If desired, select a new cycle. (See
“Changing a cycle or option setting” on
page 14.)
• You can press CANCEL/DRAIN again to
stop the drain immediately. Remember to
drain the dishwasher again before starting
a new cycle.
NOTE: A small amount of water remaining
in the dishwasher is normal.
To clear the indicators:
Press CANCEL/DRAIN before starting the
dishwasher to clear all cycle and option
selections.
13
Page 14
SETTING THE CONTROLS
Selecting cycle options
You can press an Option pad after the
dishwasher starts as long as the cycle is not
past the point that the option is used. For
example, you can press AIR DRY any time
before the DRYING indicator glows.
After a wash cycle, the dishwasher
remembers the options used and uses the
same options in the next wash cycle unless
new options are selected or the CANCEL/
DRAIN pad is pressed.
High Temp Wash
When HIGH TEMP WASH is selected, the
dishwasher heats the water during
the main wash of the LOW
ENERGY/CHINA, NORMAL, and
HEAVY cycles. Heating the water
helps improve washing results.
The POT-N-PANS cycle automatically uses
HIGH TEMP WASH.
Air Dry
When AIR DRY is selected, the air in the
dishwasher is not heated during
the “dry" portion of a cycle. Using
AIR DRY helps save energy, but
dishes take longer to dry and
H
drying. For best drying, use a liquid rinse
agent.
NOTE: The dishwasher automatically
heats the air in the dishwasher during the
“dry" portion of the cycle unless you select
AIR DRY.
some spotting can occur. Some
items (such as plastics) may need towel
Changing a cycle or option setting
During the first minute of a cycle
1. Press new Cycle and/or Option pads.
2. Check the detergent dispensers. They
must be filled properly for the new cycle.
After the first minute
of a cycle
1. Press CANCEL/DRAIN. A 2-minute drain
cycle starts. Wait for drain cycle to finish.
2. Press a new Cycle pad.
3. If desired, press one or rrx>re Option
pad(s).
4. Check the detergent dispensers. They
must be filled properly for the new cycle.
d) CZI
LOW POTS
ENtRUY I normal HEAVY -N-
WASH
LATER CHINA
PANS
HIGH
TEMP AIR DRY
WASH
14
Page 15
Adding a dish during a cycle
You can add an additional item to the
dishwasher anytime before the main wash
portion of a cycle. See chart on pages 12
and 13.
1. Lift up the door latch to stop the cycle.
Wait for spraying action to stop before
opening the door.
2. Open the door and add the item.
3. Close the door, but do not latch it. Wait
30 seconds for the air in the dishwasher
to warm up. Doing so reduces the
amount of moisture in the vent when
restarting a cycle.
4. Close the door firmly until it latches. The
dishwasher resumes the cycle.
Using the delay wash cycle
Use 4 HOUR DELAY START to run the
dishwasher during off-peak hours to reduce
energy usage or to reduce daytime heat
buildup in your home.
1. Close door firmly until it latches.
NOTES:
• Press 4 HOUR DELAY START anytime
SETTING THE CONTROLS
during the delay period to start
dishwasher immediately.
2. Press 4 HOUR DELAY START. The pad
indicator will glow red.
3. Press a Cycle pad. The DELAY START
countdown begins when you
press the Cycle pad. If you
don’t press a Cycle pad within
30 seconds, the DELAY
START indicator turns off.
4. If desired, press one or more Option pad(s).
The 4 HOUR DELAY START indicator stays
on until the wash cycle begins.
• Press CANCEL/DRAIN to cancel the delay
cycle. The 4 HOUR DELAY
START indicator will turn
off. Press new Cycle and Option
pads.
B
• You can add items to the load anytime
during the delay countdown. After adding
Hems, close the door firmly until H latches.
The delay countdown will not continue if
the door is not latched.
15
Page 16
SETTING TNE CONTROLS
Understanding the status indicators
LOCK OUT
The LOCK OUT feature lets you lock out the
LOCK OUT
To use LOCK OUT:
• Press and hold AIR DRY (about 5 seconds)
until the LOCK OUT indicator glows.
To turn off LOCK OUT:
• Press and hold AIR DRY (about 5 seconds)
until the LOCK OUT indicator turns off.
furwtion of the control
pads. When using LOCK
OUT, you cannot start
the dishwasher.
WASHING
The WASHING indicator glows at the start
WASHING
of the first fill of any cycle
(except RINSE/WASH
LATER) and remains
on until the end of the
main wash.
RINSING
The RINSING indicator glows during the
last two rinses of all
cycles.
DRYING
The DRYING indicator glows during the
drying portion of each
cycle - even if you select
AIR DRY. It turns off at
the end of the cycle. If
dishes are not as dry as you expected when
using AIR DRY, either allow tonger drying
times (overnight) or do not use AIR DRY.
CLEAN
The CLEAN indicator glows at the end of a
cycle to show that the
load is clean. All other
indicators turn off. The
CLEAN indicator glows
until you press CANCEL/DRAIN or any other
control pad.
WATER HEATING
The WATER HEATING indicator glows
WATER HEATING
16
whenever water is heated
during a cycle.
Page 17
Washing Special Items
If you have any doubts about washing a particular piece of dishware, check with the
manufacturer to see if it is dishwasher safe.
MATERIAL
Aluminum Yes High water temperature and detergents can pit
Bottles
and Cans
Cast Iron No Seasoning will be removed and iron will rust.
China/
Stoneware
Crystal
Gold
Glass Yes
HollowHandle
Knives
Pewter No
DISHWASHER SAFE?
No Wash bottles and cans by hand. Labels attached
Yes
Yes
No
No
EXCEPTIONS/SPECIAL INFORMATION
finish of anodized aluminum.
with glue can loosen in your dishwasher. Loose
labels and glue can clog spray arms or the pump
and will reduce washing performance.
Always check manufacturer’s recommendations
before washing. Antique, hand-painted, oroverthe-glaze patterns may fade. Gold leaf can
discolor or fade.
Always check manufacturer's recommendations
before washing. Some types of leaded crystal
can etch with repeated washings.
Gold-colored flatware will discolor.
Milk glass will yellow with repeated dishwasher
washing.
Handles of some knives are attached to the
blade with adhesives which may loosen if
washed in the dishwasher.
High water temperatures and detergent can
discolor or pit finish.
Disposable
Plastics
Plastics
Stainless
Steel
Sterling
Silver or
Silver Plate
Tin
Wooden
Ware
No
Yes
Yes
Yes
No
No
Cannot withstand high water temperatures and
detergents.
Always check manufacturer's recommendations
before washing. Plastics vary in their capacity to
withstand high water temperatures and deter
gents. Load plastics in top rack only.
Run the RINSE/WASH LATER cycle if not
washing immediately. Prolonged contact with
food containing salt, vinegar, milk products, or
fruit juice can damage finish.
Run the RINSE/WASH LATER cycle if not
washing immediately. Prolonged contact with
food containing salt, acid, or sulfide (eggs,
mayonnaise, and seafood) can damage finish.
Can rust.
Always check manufacturer's recommendations
before washing. Untreated wood can warp,
crack, or lose its finish.
17
Page 18
Caring for Your Dishwasher
Your new dishwasher is designed to give
you many years of dependable service.
There are a few things you can do to main
tain your dishwasher properly. This section
tells you how to clean and care for your
dishwasher. Refer to “Solution chart" on
pages 20-22 for special cleaning
problems. See Installation Instructions for
information on storing your dishwasher and
for cleaning the drain air gap.
Cleaning the exterior
In most cases, regular use of a soft, damp
cloth or sponge and a mild detergent is all
that is necessary to keep the outside of your
dishwasher nice looking and clean.
Cleaning the interior
Hard water minerals may cause a white film
to build up on the inside surfaces, especially
just beneath the door area. To clean interior:
• Apply powdered dishwasher detergent to a
damp sponge to make a paste.
OR
• Use liquid automatic dishwasher detergent
ar)d clean with damp sponge.
Wear rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because K can cause foaming or sudsing.
Before cleaning interbr, wait at least
20 minutes after a cycle for the heating
element to cool down.
Failure to do so could result in burns.
^WARNING
Personal injury Hazard
NOTE: Follow the “Removing spots and film”
procedure on page 22 to clean your dish
washer with white vinegar. Remember, this
procedure is intended for occasional use
only. Vinegar is an acid. Excessive use can
damage your dishwasher.
Overfill Protector
The Overfill Protector (in the front right
comer of the dishwasher tub) keeps the
dishwasher from overfilling. It must be in
place for the dishwasher to operate.
Check under the float for objects that may
keep the protector from moving up or down.
18
Page 19
Saving Energy
Saving energy is important and helps you save money. This section gives you tips on the
best ways to save energy with your dishwasher.
Loading tips
• Wash full loads. Running a half-filled
dishwasher uses the same amount of
electricity and hot water as a fully loaded
machine.
• Load correctly for best washing results.
Irworrect loading may cause poor washing
and the need to rewash all or part of load.
Cycle and option tips
• Use the LOW ENERGY/CHINA cycle
whenever possible. The cycle uses less
hot water and energy than the NORMAL
cycle.
• Use 4 HOUR DELAY START to run your
dishwasher during off-peak hours. Local
utilities recommend avoiding heavy usage
of energy at certain times of day.
• Do not use the HIGH TEMP WASH option
if it is not needed. When this option is off, if
water entering the dishwasher is lower
than 140°F (60®), the cycle does not take
addhiorial time to heat water during the
main wash. In some cases, loads may not
dry as well when using the HIGH TEMP
WASH option.
NOTE: Loads may not wash or dry as well if
the water temperature is too low. For best
dishwashing results, water must be at least
120®F (49®C) as it enters the dishwasher.
• Do not prerinse normally-soiled dishes.
Select the correct cycle for the load
and use the recommended amount of
detergent.
• Use the AIR DRY option whenever pos
sible. Allow longer drying times (overnight).
Use a rinse agent to improve drying.
To check water temperature:
1. Run the hot water at the faucet
closest to your dishwasher.
Let the water run for at least
1 minute.
2. Hold a candy or meat thermometer in
the running stream of water.
If water temperature at the
faucet is below 120°F
(49°C), have a qualified
person raise the water
heater’s thernrwstat setting.
19
Page 20
Solving Common Dishwashing Problems
A convenient checklist for handling minor performance problems. Go over this list before
calling for service. If you are unable to solve your dishwasher’s problem, turn to page 24 for
service information.
Solution chart
PROBLEM
Food soil left
on dishes
Spotting
and filming
CAUSE
Improper loading
Water temperature
too low
Use of incorrect, too
little or ineffective
detergent for amounts. Never use less than one
Detergent cakes in
dispenser
Insufficient fill due to
low water pressure
Slowdown of wash
arm due to high suds
Hard water or high
mineral content in
water
Water temperature Use the HIGH TEMP WASH option. If
too low
Use of incorrect
detergents
SOLUTION
Follow loading instructions on pages 6-9.
Use the HIGH TEMP WASH option. If
needed, turn home water heater up to
ensure water entering dishwasher is 120°F
(49°C) minimum. See "To check water
temperature" on page 19. NOTE: In some
cases, loads may not dry as well when using
the HIGH TEMP WASH option.
Use recommended dishwasher detergents
only. Follow recommendations on page 10
tablespoon per load. Detergent must be
fresh to be effective. Always store detergent
tightly-closed in a cool, dry place.
Use fresh detergent only. Do not allow
detergent to sit for several hours in a wet
dispenser. Check dispenser for caked
detergent. Clean dispenser when caked
detergent is present.
Home water pressure should be 20 to 120
pounds per square inch (psi) for proper
dishwasher fill. A booster pump on the water
supply may be necessary if pressure is
too low.
Never use soap or laundry detergents. Use
recommended dishwasher detergents only.
Use rinse agent to help prevent spotting
and filming. See page 11. To remove hard
water film, see “Removing spots and film” on
page 22.
needed, turn home water heater up to
ensure water entering dishwasher is 120°F
(49°C) minimum. See “To check water
temperature” on page 19. NOTE: In some
cases, loads may not dry as well when using
the HIGH TEMP WASH option.
Use recommended dishwasher detergents
only.
20
Page 21
SOLVING COMMON DISHWASHING PROBLEMS
PROBLEM
Spotting
and filming
(continued)
Cycle takes
extremely long
time
Dishes do not
dry completely
CAUSE
Incorrect amount
of detergent
Use of ineffective
detergents
Insufficient fill due to
low water pressure
Water terriperature
is too low
Dishwasher is not
installed properly
Dishes do not drain
properly
Plastics
SOLUTION
Follow recommendations on page 10 for
amount. Heavy soil and/or hard water
generally require extra detergent.
Use fresh detergent. Store detergent tightly-
cbsed in a cool, dry place. Discard lumpy
detergent.
Home water pressure should be 20 to 120
psi for proper dishwasher fill. A booster
pump on the water supply may be neces
sary if pressure is too low.
If needed, turn home water heater up to
ensure water entering dishwasher is 120‘’F
(4g*’C) minimum. See “To check water
temperature” on page 19.
Undercounter dishwashers require ad
equate enclosure for proper operation. See
Installation Instructions for connplete
information.
Dishes must have proper water drainage.
Do not overload. Follow instructions for
bading dishwasher on pages 6-9. Use a
liquid rinse agent to speed draining.
Some plastics, due to material, may
need to be towel dried.
Silica film
or etching
(silica film is a
white iridescent
deposit; etching
is a cloudy film)
Black or gray
marks on dishes
White spots on
cookware with
nonstick finish
Water chemical
reaction with certain
types of glassware -
usually caused by
some combination of
soft or softened water,
alkaline washing
solutions, insufficient
rinsing, overloading the
dishwasher, and heat
of drying
Aluminum items
touching dishes
Seasoning removed by
dishwasher detergents
It may not be possible to prevent problem,
except by harid-washing. To sbw this
process, use a minimum amount of deter
gent but not less than one tablespoon per
bad. Use a liquid rinse agent and
underload the dishwasher to allow thorough
rinsing. Silica film and etching are perma
nent and cannot be removed. Use the AIR
DRY option.
Load aluminum items so that they will riot
rub against dishes during washing. Do not
wash throwaway aluminum items in the
dishwasher because they may break down
and cause marking. Remove aluminum
markings by using a mild abrasive cleanser.
Reseason cookware after dishwasher
washing.
continued on next page
21
Page 22
SOLVING COMMON DISHWASHING PROBLEMS
PROBLEM
Brown stains
on dishes and
dishwasher
interior
Orange stains
on dishwasher
Interior
Odor In the
dishwasher
Chipping of
dishes
CAUSE
High iron content
in water supply
Large amounts of
tomato-based foods
on dishes placed in
the dishwasher
Dishes only washed
every two to three
days
Improper loading
SOLUTION
Remove by washing dishes (after food soil
has been removed) with 1 teaspoon to
1 tablespoon of citric acid crystals added to
covered section of detergent dispenser. Do
not use detergent. Follow with a LOW
ENERGY/CHINA cycle and detergent. If
treatment is needed more often than every
other month, we recommend installation of
an iron removal unit.
Stains will not affect dishwasher perfor
mance and can gradually fade over time.
Regular use of RINSE/WASH LATER
reduces the chance of staining. If air in the
dishwasher is heated during the “dry”
portion of the cycle, stains may fade slower
than if the AIR DRY option is selected.
Run a RINSE/WASH LATER cycle at least
once or twice a day until a full load is
accumulated.
Load dishes and glasses so they are stable
and do not strike together from washing
action. Moving racks in and out slowly will
also minimize chipping.
NOTE: Some types of china and glassware
are too delicate for automatic dishwashing
and should be hand-washed; for example:
antiques, feather-edged crystal, and similar
items.
Removing spots and film
Keep the rinse agent dispenser filled with a
liquid rinse agent. A rinse
agent prevents water from
forming droplets and drying as
spots or streaks.
To remove spots and film on
dishes arid glasses, or hard water film/lime
buildup on the interior of the dishwasher, you
may use white vinegar with the following
procedure:
1. Load clean dishes and glasses in dish
washer (see pages 6-9). Do not load
silverware or other metals in the dish
washer.
22
2. Put 2 cups of household vinegar (in a
glass or dishwasher safe measuring cup)
standing upright in the bottom rack.
3. Close and latch the door.
4. Select the NORMAL cycle and AIR DRY
option. Do not use detergent. Allow the
dishwasher to complete the entire cycle.
NOTE: This cleaning procedure is intended
for occasional use only. Vinegar is an acid.
Excessive use may damage your dishwasher.
Page 23
Troubleshooting
Before calling for assistance please check the chart below for problems you can fix. It could
save you the cost of a service call.
Dishwasher problems
PROBLEM
Dishwasher does
not run or stops
during a cycle
Dishwasher
runs too long
Dishwasher
will not fill
Water remains
In dishwasher
Detergent remains
in covered section
of dispenser
CHECK THE FOLLOWING
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See pages 5,12, and 13.
Is the dishwasher set for a delay start? See page 15.
Has a household fuse or circuit breaker blown or tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper voltage?
Cycle times depend on the temperature of the water entering the
dishwasher. Cooler water results in longer cycle times.
Undercounter dishwashers require adequate enclosure for proper
operation. See Installation Instructions for complete information.
Is Overfill Protector stuck in “up" position? Overfill Protector should
move up and down freely. Press down to release. See page 18.
Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer's cleaning instructions.
Has the cycle completed?
Is the detergent fresh and dry without lumps? See page 10.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Dishes not as dry
as you expected
Grinding, grating,
crunching, or
buzzing sounds
White residue
appears on front
of access panel
Control panel does
not respond when
pads are pressed
Dishwasher drains
after turning off
indicators
Dishwasher will
not close
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 11.
Do not use AIR DRY option on the next load. See page 14.
Has a hard object entered the POWER CLEAN™ module?
The sound should stop when the object is ground up.
Is too much detergent being used? See page 10 for recommended
amounts of detergent.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
Is the control panel LOCK OUT feature on? See page 16.
Is the door tightly closed and securely latched?
Did you accidentally press the CANCEL/DRAIN pad twice? Press
CANCEL/DRAIN pad again to stop draining.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
23
Page 24
Requesting Assistance or
Service
Before calling for assistance or service, please check ‘Troubleshooting” on page 23. It niay
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* ...
Call the Whirlpool Consumer Assistance
f Center telephone number.
^ - Dial toll-free from anywhere
In the U.S.A.:
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommerKl a qualified service company in
your area.
If you prefer, write to;
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service* ...
Whirlpool has a nationwide network of
authorized service companies.
-
---------
^ Whirlpool service technicians
/SKVICE^ are trained to fulfill the product
^ — Q- warranty and provide after
warranty service, anywhere in
the United States. To locate the authorized
Whirlpool service company in your area, call
our Consumer Assistance Center telephone
number (see Step 1) or look in your tele
phone directory Yellow Pages under:
• APPU ANCE-HOUSEHOLD-
yAJOR, SERVICE 4 REPAIR
- Saar Whirlpool AppHancaa or
Authorizad Whkkpool Sarvloo
(Example:
XYZ Sarviea Co.)
•WASHING MACHINES 4
DRYERS, SERVICE 4 REPAIR
■ Saar WNripool AppHancas or
Authorizad Whirlpool Sarvlca
(EjDvnpla.'XYZ Sarvlca Co.)
3. If you need FSP*
replacement parts ...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
synibol of quality whenever you need a
replacement part for your Whirlpool*
appliance. FSP replacement parts will fit
right and work right, because they are made
to the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
Step 1.
4. If you are not satisfied
with how the problem
was solved ...
• Contact the Major Appliance Consunrer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
resporKi properly to your request.
24
Page 25
Index
This index is alphabetical. Look for the word or phrase you are interested in, then look for the
page number.
TOPIC_________________________PAGE
BOTTOM RACK
CLEANING
Exterior
Interior.....................................................18
COMMON WASHING PROBLEMS
Solving
CUTLERY BASKET
CYCLE
Canceling
Selecting
DELAY WASH
DETERGENT
Tips.........................................................10
Use chart.................................................10
DISHWASHER OPERATION
Adding items during cycle..........................15
Changing cycle
Delay wash cycle
Starting
Stopping
DISPENSER
Detergent
Rinse agent.............................................11
ENERGY
Saving
....................................................
FEATURES/PARTS......................................4
FILM/SPOTS
Removing
FOLD-DOWN DIVIDER.................................8
LOADING
Bottom rack
Cutlery basket............................................6
Preparing to load........................................6
Silverware basket.......................................7
Top rack....................................................9
...........................................
...................................................
...............................................
......................................
................................................
.................................................
............................................
........................................
.....................................
.....................................................
...................................................
................................................
...............................................
...............................................
20-22
18
13
12
15
14
15
10
19
22
TOPIC_________________________PAGE
OPTIONS...................................................14
8
OVERFILL PROTECTOR
PARTS/FEATURES......................................4
RESPONSIBILITIES
Owner.......................................................2
RINSE AGENT
6
5
5
8
Using......................................................11
SAFETY.......................................................3
SERVICE
Parts....................................................... 24
Requesting
SILVERWARE BASKET................................7
SPECIAL ITEMS
Washing..................................................17
SPOTS/FILM
Removing................................................22
STATUS INDICATORS
TOP RACK
Loading.....................................................9
Adjusting
TROUBLESHOOTING
WARRANTY...............................................28
WATER
Checking temperature...............................19
Heating indicator.......................................16
..............................................
...................................................
............................
...............................
................................
18
24
16
9
23
26
Page 26
POWER CLEAN” washing system parts
covered by your warranty
-Third level wash tower
Upper spray arm
Spray tower
Nozzle cap
Washer
2>
Lower spray arm
POWER CLEAN
module and motor
SOUND-LOCK^“
tuned absorber
27
Page 27
WHIRLPOOL’
Dishwasher Warranty
LENGTH OF WARRANTY
FULL ONE-YEAR
WARRANTY
From Date of Purchase
LIMITED ONE-YEAR
WARRANTY
Secoixl Year From Date of
Purchase
LIMITED FOUR-YEAR
WARRANTY
Second Through Fifth Year
From Date of Purchase
FULL TWENTY-YEAR
WARRANTY
From Date of Purchase
WHIRLPOOL WILL NOT PAY FOR
A. Service calis to:
1. Correct the installation of the dishwasher.
2. Instruct you how to use the dishwasher.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when dishwasher is used in other than normal, single-family household use.
C. Pickup and delivery. This product is designed to be repaired in the home.
D. Damage to dishwasher caused by accident, misuse, fire, flood, acts of God, or use of
products not approved by Whirlpool.
E. Any labor costs during limited warranties.
F. Repairs to parts or systems caused by unauthorized modifications made to the
appliance. ^
WHIRLPOOL WILL PAY FOR
FSP* replacement parts and repair labor to correct defects in
materials or workmanship. Service must be provided by an
authorized Whirlpool service company.
FSP replacement parts for any part of the POWER CLEAN™
washing system if defective in materials or workmanship.
These parts are shown on page 27 of this book.
FSP replacement parts for Electronic Control System if
defective in materials or workmanship.
For models with dishracks that are oyster-colored, FSP
replacement parts for the top and/or bottom dishracks if they
rust due to defective materials or workmanship.
FSP replacement parts and repair labor for the
DURAPERM'''“ tub and/or inner door should they fail to
contain water due to defective materials or workmanship.
Service must be provided by an authorized Whirlpool service
company.
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so this exclusion or limitatbn may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
Outside the United States, a different warranty may apply. For details, please contact your
authorized Whirlpool dealer.
If you need service, first see the “Requesting Assistance or Service” section of this book. After
checking “Requesting Assistance or Service," additional help can be found by calling our
Consumer Assistance Center telephone number, 1-800-253^1301, from anywhere in the U.S.A.
Printed on rocyclod papor 10% poal-oonsumer waste
50% recovered maleriale
©
PART NO. 3373753 Rev. A
e 1005 WMrtpool Corporation
0
RegMered Trademark /TM Trademark of Whkipool. U.S A.
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