Whirlpool 930 User Manual

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Use And Care

HEIJ

A Note to You
Dishwasher Safety

Parts and Features..............4

Starting Your Dishwasher..5

Loading Your Dishwasher..7
Using the Dispensers

Setting the Controis

Selecting a wash cycle .... 13

Using Cancel/Drain.......14

Selecting cycle options .... 14

Changing a cycle or
option setting

Adding an item during
a cycle

Using the delay wash

cycle

Understanding the status

indicators
Washing Special Items
Caring for Your

Dishwasher
Saving Energy

Solving Common

Dishwashing Problems

Troubleshooting

Requesting Assistance
or Service

Index

Warranty .............................32

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DISHWASHER MODEL SERIES 930

PART NO. 3376818 Rev. A

1-800-253-1301

Call our Consumer Assistance Center

with questions or comments.

A Note to You

Thank you for buying a WHIRLPOOL® appliance.

Because your life is getting busier and more complicated, WHIRLPOOL dishwashers are
easy to use, save time, and help you manage your home better. To ensure you enjoy years
of trouble-free operation, we developed this Use and Care Guide. It contains valuable
information about how to operate and maintain your appliance properly and safely. Please
read it carefully.

Also, please complete and mail the Ownership Registration Card provided with your
appliance. This card helps us notify you about any new information on your appliance.

Please record your model's information.

Whenever you call to request service for
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model

and serial number label (see diagram on
page 4 for location of label).

Please also record the purchase date of
your appliance and your dealer’s name,
address, and telephone number.

Keep this book and the sales slip together in a safe place for future reference.

Model Number.
Serial Number .
Purchase Date.
Dealer Name _
Dealer Address
Dealer Phone

___

Our Consumer Assistance Center number is toll-free.

Help us help you

Please;

• Have your dishwasher installed by a
qualified installer.

• Install where dishwasher is protected from
the elements.

• Install and level dishwasher on a floor that
will hold the weight, and in an area suitable
for its size and use.

• Properly connect dishwasher to electricity,
water, and drain.*

• See Installation Instructions for complete

information.

1-800-253-1301

• Remove all shipping plugs from hoses and
connectors (such as the cap on the drain
outlet) before installing.*

• Remove all hang tags and temporary labels.

• Make sure dishwasher is not used by
anyone unable to operate it properly.

• Properly maintain dishwasher. See the

“Caring for Your Dishwasher” section.

Dishwasher Safety

Your safety and the safety of others is very important.

We have provided rrany important safety messages in this manual and on your
appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the

A

AWARNING

All safety messages will identify the hazard, tell you how to reduce the chance of injury,
and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

word “DANGER” or "WARNING.” These words mean:

You wiii be killed or seriously injured

ADANGER

if you don’t foiiow instructions.
You can be kiiled or seriousiy injured

if you don’t foiiow instructions.

WARNING -When using the

dishwasher, follow basic precautions,
including the following:

• Read all instructions before using the
dishwasher.

• Use the dishwasher only for its
intended function.

• Use only detergents or rinse agents
recommended for use in a dishwasher
and keep them out of the reach of
children.

• When loading items to be washed:

1) Locate sharp items so that they

are not likely to damage the door
seal; and

2) Load sharp knives with the handles

up to reduce the risk of cut-type
injuries.

• Do not wash plastic items unless they
are marked “dishwasher safe” or the
equivalent. For plastic items not so
marked, check the manufacturer’s
recommendations.

• Do not touch the heating element
during or immediately after use.

- SAVE THESE

• Do not operate the dishwasher unless
all enclosure panels are properly in
place.

• Do not tamper with controls.

• Do not abuse, sit on, or stand on the
door or dish racks of the dishwasher.

• To reduce the risk of injury, do not
allow children to play in or on the
dishwasher.

• Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for two weeks
or more. HYDROGEN GAS IS EXPLO
SIVE. If the hot water system has not
been used for such a period, before
using the dishwasher turn on all hot
water faucets and let the water flow

from each for several minutes. This will

release any accumulated hydrogen gas.

As the gas is flammable, do not smoke
or use an open flame during this time.

• Remove the door to the washing

compartment when removing an old
dishwasher from service or discarding it.

INSTRUCTIONS -

Parts and Features

Your dishwasher is illustrated below with the parts and features called out. To help you find
information on specific parts or features quickly, page references are included.

Third level wash

(p. 10)

Adjustable top rack

(p. 10)

Water inlet opening

(P- 9)

Rack bumper

(P- 9)

Bottom rack

(P- 9)

Heating element
Silverware

basket

(P- 8)

Top rack adjuster

(p. 10)

Upper spray arm

(P- 9)

Spray tower

(P- 9)

Model and serial

number label

(on right side)

Fold-down divider

(on some models)

(P- 9)

POWER CLEANS“

module

(P-31)

Lower spray arm

(P- 9)

Overfill protector

(p. 19)

Detergent

dispenser

(P-11)

Door latch

Door color panel*

Control panel

Your dishwasher has a row of
cycle to start your dishwasher

Status
indicators —3

Rinse agent

dispenser

(P- 12)

Access panel*

See Installation Instructions

for more information.

push pads to select cycles and options. You must select a

You may select one or more options.

HIGH CANCEL

i«H

PRESS 5 SECONDS TO LOCK OUT OR RELEASE CONTROLS

Starting Your Dishwasher

This section tells you how to start or stop your dishwasher. Refer to it for quick reference.

Before using your dishwasher

AWARNING

Tip Over Hazard

Do not use dishwasher until
completely installed.

Do not push down on open door.
Doing so can result in serious injury

or cuts.

GROUNDING INSTRUCTIONS

For a grounded, cord connected

dishwasher:
The dishwasher must be grounded. In

the event of a malfunction or breakdown,
grounding will reduce the risk of electric
shock by providing a path of least

resistance for electric current. The

dishwasher is equipped with a cord

having an equipment-grounding conduc
tor and a grounding plug. The plug must
be plugged into an appropriate outlet that

is installed and grounded in accordance
with all local codes and ordinances.

WARNING - Improper connection of

the equipment-grounding conductor can

result in a risk of electric shock.

AWARNING

Electrical Shock Hazard

Electrically ground dishwasher.

Connect ground wire to green ground
connector in terminal box.

Do not use an extension cord.
Failure to do so can result in death,

fire, or electrical shock.

Check with a qualified electrician or
service representative if you are in
doubt whether the dishwasher is
properly grounded. Do not modify the
plug provided with the dishwasher: if it
will not fit the outlet, have a proper
outlet installed by a qualified electrician.

For a permanently connected
dishwasher:

The dishwasher must be connected to a
grounded metal, permanent wiring
system, or an equipment-grounding
conductor must be run with the circuit
conductors and connected to the
equipment-grounding terminal or lead
on the dishwasher.

- SAVE THESE INSTRUCTIONS -

STARTING YOUR DISHWASHER

Starting a wash cycle

1. Load the dishwasher. See the “Loading
^ Your Dishwasher” section.

6. Run hot water at the sink nearest the
dishwasher until water is hot.
Turn water off. (See the
“Energy saving tips" section.)

2. Spin the spray arms. They should

III turn freely.

3. Add detergent. See the “Using the
Dispensers” section.

4. Add rinse agent, if needed.

5. Close door firmly until it latches.

7. Press a Cycle pad. If desired, press one or
more Option pads. (See the
“Setting the Controls” section.)
The dishwasher starts filling
once you press a cycie pad
unless you select the delay

wash cycle. You may press Option pads
as the machine is filling.

8. The pad indicator glows red when cycle or

option is selected.

Stopping the dishwasher

You can stop your dishwasher anytime
during a cycle. All you have to do is:

• Open the door slightly. Wait for any filling
or spraying action to stop before opening
the door all the way. Close door to con
tinue cycle.

OR

• Press Cancel/Drain. Once pressed, a
2-minute drain starts.

Loading Your Dishwasher

This section tells how to properly load your dishwasher for best washing and rinsing results.

Preparing to load your dishwasher

• To save water and energy, do not rinse
dishes before putting them into the
dishwasher.

• Remove large pieces of food, bones, and
other hard items. The POWER CLEAN™
module removes food particles from the
water. The module contains a chopping
device which reduces the size of food items.

NOTE: If hard items such as fruit seeds,

nuts, and egg shells enter the POWER
CLEAN module, you might hear chopping,
grinding, crunching, or buzzing sounds.
Those sounds are normal when hard items
enter the module.

(such as pot handle screws) get into the
POWER CLEAN module. Damage

can occur.

• Foods like eggs, rice, pasta, and cooked
cereals may be hard to remove if left to dry
over a period of time. Run a Rinse/Wash

Later cycle to keep dishes moist if you do
not plan to wash them soon.

• Load dishes so soiled surfaces face the
rotating spray arm.

• Load dishes so they are not stacked or

overlapping. It is important for the water
spray to reach all soiled surfaces for best
washing. For best drying, water must be
able to drain from all surfaces.

Do not let metallic items

Loading for quiet operation

• Secure lightweight load items in the racks.

• Pot lids and handles, pizza pans, cookie
sheets, etc., should not touch interior
walls, interfere with the spray arm’s
rotation, or cover the spray tower.

• Load dishes so they do not touch one
another.

NOTE: Keep sink drain plugs inserted

during dishwasher operation to prevent
noise transfer through drains.

LOADING YOUR DISHWASHER

Loading the silverware basket

• Load the silverware basket while it is in the
door or take the basket out for loading on a
counter or table.

• Mix items in each section of the basket
with some pointing up and some down to

avoid nesting. Spray cannot reach nested
items.

IMPORTANT: Always load sharp items

(knives, skewers, forks, etc.) pointing
down.

• Put small items (baby bottle caps, jar lids,

etc.) in any section.

• You can also remove the basket for easy

unloading. Always unload or remove the
basket before unloading the racks to avoid
spilling water on the silverware.

To remove the basket:

1. Grab the basket by the handle and slide it

toward the top of the door.

2. Lift the basket off the holding buttons.

To replace the basket:

1. Set the basket on the holding buttons.

2. Slide the basket towards the bottom of

the door until it locks in place.

To open the basket:

• Unhook the latch as shown.

NOTE: Be sure the cover is completely

latched before pulling out the bottom rack
and before closing the dishwasher door.

Loading the bottom rack

Load items with cooked-on or dried-on food
in the bottom rack, with soiled surfaces

facing inward to the spray.

LOADING YOUR DISHWASHER

Mixed load

• Load plates, soup bowls, etc., between

prongs and facing inward to the spray.

• Make sure pot handles and other items do

not stop rotation of the spray arms. Spray

arms must move freely.

• Load items so they do not block or cover

the spray tower.

• Load heavily-soiled cookware face down

in rack.

• Do not stack or overlap dishes. Water

spray must reach all soiled surfaces for

best results.

Utensil load

• Load cookie sheets, cake pans, and other

large items at sides and back. Loading
such items in front may keep water spray

from reaching detergent dispenser and

silvenware basket.

NOTES:

• Do not load glasses, cups, or plastic items

in the bottom rack.

• Do not load items between the bottom rack

and the dishwasher tub. This can block the

water inlet opening.

• If you have removed the bottom rack for
unloading or cleaning, replace it with
bumpers in front.

Mixed load

Utensil load

Bumpers must

face dishwasher door

Fold-down divider

(on some models)

Use the fold-down divider at the back of
the rack to make room for deep bowls,
roasters, etc.

LOADING YOUR DISHWASHER

Loading the top rack

Load the top rack with cups, glasses, and
smaller items. Do not cover the third level
wash when loading the top rack.

Cup and glass load

• Load so open ends face down for cleaning
and draining.

• Load glasses in top rack only - bottom
rack is not designed for glasses. Damage

can occur.

• Place items in the rows between prongs.
Placing them over the prongs may lead to
breakage.

• Secure lightweight items.

• China, crystal, and other delicate items
must not touch each other during dish
washer operation. Damage may occur.

Mixed load

• Small bowls, pans, and other utensils can
be placed in the top rack.

• Load plastic items in the top rack only.

Plastic items may melt in the bottom rack.

• Wash only plastic items marked “dish
washer safe.”

• Load plastic items so the force of the spray
does not move them during the cycle.

Cup and
glass load

Mixed load

Infinite adjustable top rack

Raise or lower the rack to fit tall items in
either the top or bottom rack. The top rack
does not have to be level.

• Turn the knob clockwise to raise a side of
the rack.

• Turn the knob counterclockwise to lower a

side of the rack.

10

Raise

Lower

Using the Dispensers

For best washing results, review the information below. It is important to use detergents and

rinse agents properly.

Using the detergent dispenser

• Use automatic dishwashing detergent

oniy. Other detergents are too mild and

much too sudsy.

• Add detergent just before starting cycle.

• Store detergent tightly closed in a cool,

dry place. Fresh automatic dishwasher

detergent resuits in better cieaning.

Filling the detergent dispenser

The detergent dispenser has one section
with a cover and one without. Push cover
down firmly until it latches. Detergent in the
open section falls into the dishwasher when
closing the door. The covered section opens

automatically for the main wash.

NOTE: It is normal for cover to open partially

when dispensing detergent.

How much detergent to use

• The amount of detergent to use depends
on the hardness of your water and the type
of detergent. If you use too little, dishes
won't be clean. If you use too much in soft
water, glassware will etch.

• Different brands of dishwasher detergent
have different amounts of phosphorus for
softening water. If you have hard water
and use low phosphorous content deter
gent (6.0% or less), you may need to use
more detergent or use a detergent with a
higher phosphorous content (8.7%).

• Find out your water's hardness by asking
your local water department, water soft
ener company, or county extension agent.

WATER TYPE WHERE TO FILL

Cover

Use only covered
section for:

- Low Energy/

China

Cover Latch

Use both sections for:

- Normai

- Pots-N-Pans

Hard Top of

8+ grains per gallon 3rd step

136-t- parts per million (3 tbs.)

Medium Top of

5-7 grains per gallon 2nd step
85-119 parts per million (2 tbs.)

Soft Top of

0-4 grains per gallon 1 St step
0-68 parts per million (1 tbs.)

Fill amounts shown are for standard
powdered detergent. Amounts may vary if
you use liquid or concentrated powdered
detergent. Follow manufacturer's directions
when using liquid dishwasher detergent or
concentrated powdered detergent.

H

11

USING THE DISPENSERS

Using the rinse agent dispenser

Keep the rinse agent dispenser filled with a
liquid rinse agent. A rinse agent greatly

improves dish drying by helping water
flow off them during the last rinse. A rinse

agent also keeps water from forming drop
lets and drying as spots or streaks.

A small amount oif rinse agent automati
cally releases into the rinse water during the
final rinse of each cycle.

results, check dispenser periodically to
see if it needs filling.

To check dispenser:

• Check center of fill indicator cap. Clear

means it needs filling.

OR

• Remove fill indicator cap. An “E” is visible

when dispenser is empty.

To fill dispenser:

The rinse agent dispenser holds 6 ounces

(175 mL). Under normal conditions, this
lasts about 3 months.

1. Open dishwasher door completely.

2. Remove fill indicator cap.

3. Add rinse agent. Fill to smallest opening

in lower part of dispenser only. Overfilling
may cause rinse agent to leak out. This
will not harm the dishwasher, but could
cause oversudsing.

4. Clean up any spilled rinse agent with a
damp cloth.

5. Replace fill indicator cap. Keep it closed
tightly.

NOTE: You do not have to wait until the

dispenser is empty before refilling, but do
not overfill it. Your dishwasher is designed to
use a liquid rinse agent. You do not need to
use a solid or bar-type rinse agent.

For best drying

Cap center clear

when empty

Keep dispenser filled for best drying results

OR

“E” visible

when empty

Do not fill past

smallest opening

12

Setting the Controls

Operating your dishwasher's controls properly helps you obtain the best possible washing
results. This section tells you how to select wash cycles and options.

Selecting a wash cycle

Press a Cycle pad. The dishwasher starts filling once you press a cycle pad unless you

select the delay wash cycle. You may press Option pads as the machine is filling.

CYCLE

RINSE/WASH LATER

For rinsing a few items to
be washed one or more
days later.

• Do not use detergent.

• Water is not heated

during Rinse/Wash Later.

• Air Dry is automatically selected.

LOW ENERGY/CHINA

Single wash for prerinsed
or lightly soiled loads.

• Select High Temp Wash
to heat water in the main
wash (marked^).

• The water heats to 140°F (60°C) in
the final rinse (marked

NORMAL

Double wash for normal,
everyday soiled loads.
(The Energy Guide label is
based on this cycle.)

• Select High Temp Wash

to heat water in the main wash

(marked^).

• The water heats to 140°F (60°C) in
the final rinse (marked ^^).

shows what each cycle includes

WASHRINSE

MAIN

WASH RINSE

FINAL
RINSE

.tt

.tt

DRY

CYCLE

TIME

(Minutes)

12

60*

66*

POTS-N-PANS

Double wash for maximum
cleaning of cooked-on or
baked-on foods.

• The water heats to 140°F
(60°C) in both washes

(marked i').

• The water heats to 140°F (60°C) in

the final rinse (markedi^^).

' Cycle time includes dry lime and may be longer depending on the temperature of water entering the dishwasher. The cooler

the water, the longer the cycle time. If the water is already hot enough, the cycle times wiii be as shown. .j g

-tt

76*

SETTING THE CONTROLS

Using Cancel/Drain

Press Cancel/Drain to cancel a cycle or to

clear the indicators.

To cancel a cycle:

• Press Cancel/Drain while the dishwasher
is running to start a 2-minute drain. It will
take a few seconds for the drain to start.

If desired, select a new cycle. (See the

“Changing a cycle or option setting” section.)

• You can press Cancel/Drain again to stop
the drain immediately. Remember to drain
the dishwasher again before starting a
new cycle.

NOTE: A small amount of water remaining

in the dishwasher is normal.

To clear the indicators:

Press Cancel/Drain before starting the
dishwasher to clear all cycle and option
selections.

Selecting cycle options

You can press an Option pad after the
dishwasher starts as long as the cycle is not

past the point that the option is used. For
example, you can press Air Dry anytime

before the Drying indicator glows.

After a wash cycle, the dishwasher
remembers the chosen options and uses the
same options in the next wash cycle unless
new options are selected or the Cancel/
Drain pad is pressed.

High Temp Wash

When High Temp Wash is selected, the

dishwasher heats the water
during the main wash of the Low

Energy/China and Normal cycles.
Heating the water helps improve

washing results. The Pots-N-Pans

cycle automatically uses High Temp Wash.

Air Dry

When Air Dry is selected, the air in the

dishwasher is not heated during
the “dry” portion of a cycle.

H

Some items (such as plastics) may need
towel drying. For best drying, use a liquid
rinse agent.

NOTE: The dishwasher automatically

heats the air in the dishwasher during the
“dry” portion of the cycle unless you select
Air Dry.

Using Air Dry helps save
energy, but dishes take longer to
dry and some spotting can occur.

14

SETTING THE CONTROLS

Changing a cycle or option setting

During the first minute of a cycle

1. Press new Cycle and/or Option pads.

2. Check the detergent dispensers. They
must be filled properly for the new cycle.

After the first minute of a cycle

1. Press Cancel/Drain. A 2-minute drain
cycle starts. Wait for drain cycle to finish.

2. Press a new Cycle pad.

3. If desired, press one or more Option
pad(s).

4. Check the detergent dispensers. They

must be filled properly for the new cycle.

Adding an item during a cycle

You can add an item to the dishwasher
anytime before the main wash portion of a
cycle. See the “Setting the Controls” section.

1. Lift up the door latch to stop the cycle.
Wait for spraying action to stop before

opening the door.

2. Open the door and add the item.

3. Close the door, but do not latch it. Wait

30 seconds for the air in the dishwasher
to warm up. Doing so reduces the
amount of moisture in the vent when
restarting a cycle.

4. Close the door firmly until it latches. The

dishwasher resumes the cycle.

TEMP I AIR D RY

WASH

I

15

SETTING THE CONTROLS

Using the delay wash cycle

Use 4 Hour Delay Start to run the dish

washer during off-peak hours to reduce

energy usage or to reduce daytime heat
buildup in your home.

1. Close door firmly until it latches.

Press 4 Hour Delay Start. The indicator

will glow red.

Press a Cycle button. The Delay Start

countdown begins when you
press the Cycle button. If you
don’t press a Cycle button
within 30 seconds, the Delay
Start indicator turns off.

NOTES:

• Press 4 Hour Delay Start anytime during
the delay period to start
dishwasher immediately.

• Press Cancel/Drain to cancel the delay

■■■■ cycle. The 4 Hour Delay Start
indicator will turn off. Press new
Cycle and Option buttons.

• You can add items to the load anytime

during the delay countdown. After adding
items, close the door firmly until it latches.
The delay countdown will not continue if
the door is not latched.

If desired, press one or more Option

buttons. The 4 Hour Delay
Start indicator stays on until
the wash cycle begins.

16

SETTING THE CONTROLS

Understanding the status indicators

Lock Out

The Lock Out feature lets you lock out the

LOCK OUT

function of the control
pads. When using Lock

Out, you cannot start
the dishwasher.

To use Lock Out:

• Press and hold Air Dry (about 5 seconds)
until the Lock Out indicator glows.

To turn off Lock Out:

• Press and hold Air Dry (about 5 seconds)
until the Lock Out indicator turns off.

Washing

The Washing indicator glows'at the start of

WASHING

the first fill of any cycle

(except Rinse/Wash
Later) and remains

on until the end of the

main wash.

Rinsing

The Rinsing indicator glows during the last

Drying

The Drying indicator glows during the drying

not as dry as you expected when using Air
Dry, either allow longer drying times (over

night) or do not use Air Dry.

Clean

The Clean indicator glows at the end of a

until you press Cancel/Drain or any other

control pad.

2 rinses of all cycles.

portion of each cycle -

even if you select Air Dry.

It turns off at the end of

the cycle. If dishes are

cycle to show that the
load is clean. All other
indicators turn off. The
Clean indicator glows

Water Heating

The Water Heating indicator glows whenever

WATER HEATING

water is heated during a
cycle.

17

Washing Special Items

If you have any doubts about washing a particular piece of dishware, check with the
manufacturer to see if it is dishwasher safe.

MATERIAL
Aluminum

Bottles

DISHWASHER SAFE?

Yes

No

and Cans

Cast Iron
China/

No

Yes

Stoneware

Crystal

Gold
Glass

Hollow-

Yes

No

Yes

No
Handle
Knives

Pewter No

Disposable

No
Plastics

Plastics Yes

EXCEPTIONS/SPECIAL INFORMATION

High water temperature and detergents can pit

finish of anodized aluminum.
Wash bottles and cans by hand. Labels attached

with glue can loosen in your dishwasher. Loose

labels and glue can clog spray arms or the pump

and will reduce washing performance.
Seasoning will be removed and iron will rust.
Always check manufacturer’s recommendations

before washing. Antique, hand-painted, or over­the-glaze patterns may fade. Gold leaf can
discolor or fade.

Always check manufacturer’s recommendations
before washing. Some types of leaded crystal
can etch with repeated washings.

Gold-colored flatware will discolor.

Milk glass will yellow with repeated dishwasher

washing.

Handles of some knives are attached to the
blade with adhesives which may loosen if
washed in the dishwasher.

High water temperatures and detergent can
discolor or pit finish.

Cannot withstand high water temperatures and
detergents.

Always check manufacturer’s recommendations
before washing. Plastics vary in their capacity to
withstand high water temperatures and deter
gents. Load plastics in top rack only.

Stainless
Steel

Sterling
Silver or
Silver Plate

Tin
Wooden

Ware

18

Yes

Yes

No
No

Run the RInse/Wash Later cycle if not washing

immediately. Prolonged contact with food
containing salt, vinegar, milk products, or fruit
juice can damage finish.

Run the Rinse/Wash Later cycle if not washing

immediately. Prolonged contact with food
containing salt, acid, or sulfide (eggs, mayon

naise, and seafood) can damage finish.
Can rust.
Always check manufacturer’s recommendations

before washing. Untreated wood can warp, crack,
or lose its finish.

Caring for Your Dishwasher

Your new dishwasher is designed to give you many years of dependabie service. There are
a few things you can do to maintain your dishwasher properly. This section tells you how to
clean and care for your dishwasher. Refer to "Solution chart” for special cleaning problems.
See Installation Instructions for information on storing your dishwasher and for cleaning the
drain air gap.

Cleaning the exterior

In most cases, regular use of a soft, damp
cloth or sponge and a mild detergent is all
that is necessary to keep the outside of your
dishwasher nice looking and clean.

Cleaning the interior

Hard water minerals may cause a white film

to build up on the inside surfaces, especially
just beneath the door area. To clean interior:

• Apply powdered dishwasher detergent to a
damp sponge to make a paste.

OR

• Use liquid automatic dishwasher detergent
and clean with damp sponge.

Do not clean the dishwasher interior until it

has cooled.

Wear rubber gloves. Do not use any type of
cleanser other than dishwasher detergent

because it can cause foaming or sudsing.

NOTE: See “Removing spots and film” in the

“Solving Common Dishwashing Problems”
section to clean your dishwasher with white
vinegar. Remember, this procedure is
intended for occasional use only. Vinegar is
an acid. Excessive use can damage your
dishwasher.

Overfill protector

The overfill protector (in the front right corner
of the dishwasher tub) keeps the dishwasher
from overfilling. It must be in place for the
dishwasher to operate.

Check under the float for objects that may

keep the protector from moving up or down.

19

CARING FOR YOUR DISHWASHER

Storing your dishwasher

Moving or winterizing your dishwasher

Protect your dishwasher and home against
water damage due to freezing water lines. If
your dishwasher is left in a seasonal dwell
ing or could be exposed to near freezing
temperatures, have a qualified person do
the following:

NOTE: Pump motor styles vary by model.

Refer to Figure 1 or Figure 2, depending on
the style of your dishwasher.

1. Disconnect power supply to the
dishwasher.

2. Turn off water supply to the dishwasher.

3. Remove the 4 screws on the lower
access panel and remove the lower
access panel.

4. Place a shallow pan under the water
supply valve. Then, use a wrench to
disconnect the water inlet from the water
supply valve. Separate the water inlet
from the water supply valve and drain
water into the pan.

5. Remove the spring clamp from the water
outlet and separate from the water
supply valve; drain water into pan.

6. Reconnect both water inlet and water
outlet to the water supply valve.

7. Empty the pan and reposition it under
the water pump.

8. Remove the clamp and disconnect the
drain hose from the water pump; drain
water into pan.

9. Reconnect drain hose to the water
pump, being sure to position the clamp
over the connection.

10. Replace the lower access panel.

Figure 1

Water outlet

Water supply Water Drain

^ valve Inlet hose

Figure 2

Spring
clamp

Spring

Water pump
and motor

Drain

20

CARING FOR YOUR DISHWASHER

NOTE: If your dishwasher is connected to

a garbage disposai, do not run water into
the sink after winterizing. This could cause
water to refill the drain hose on your
dishwasher.

Reconnecting your dishwasher

1. Remove the 4 screws on the lower
access panel and remove lower
access panel.

2. Turn on the water supply to dishwasher.

3. Turn on power supply to dishwasher.

4. Run dishwasher through a complete cycle

and check for leaks.

5. Replace lower access panel.

Storing for the summer

Protect your dishwasher during the summer
months by turning off the water supply and
power supply to the dishwasher.

21

Saving Energy

Saving energy is important and helps you save money. This section gives you tips on the
best ways to save energy with your dishwasher.

Loading tips

' Wash full loads. Running a half-filled

dishwasher uses the same amount of
electricity and hot water as a fully loaded
machine.

' Load correctly for best washing results.

Incorrect loading may cause poor washing.
You will then need to rewash all or part
of a load.

Cycle and option tips

• Use the Low Energy/China cycle whenever
possible. The cycle uses less hot water

and energy than the Normal Cycle.

• Use 4 Hour Delay Start to run your dish
washer during off-peak hours. Local

utilities recommend avoiding heavy usage

of energy at certain times of day.

• Do not use the High Temp Wash option
if it is not needed. When this option is off,
if water entering the dishwasher is lower
than 140°F (60°C), the cycle does not take
additional time to heat water during the
main wash.

NOTE: Loads may not wash or dry as well

if the water temperature is too low. For
best dishwashing results, water must be
at least 120°F (49°C) as it enters the
dishwasher.

' Do not prerinse normally soiled dishes.

Select the correct cycle for the load and
use the recommended amount of
detergent.

To check water temperature:

1. Run hot water at the faucet closest to
your dishwasher. Let the water

run for at least 1 minute.

2. Hold a candy or meat thermometer in
the running stream of water. If
water temperature at the faucet

is below 120°F (49°C), have a

qualified person raise the water

heater’s thermostat setting.

' Use the Air Dry option whenever possible.

Allow longer drying times (overnight). Use

a rinse agent to improve drying.

22

Solving Common

Dishwashing Problems

Following is a convenient checklist for handling minor performance problems. Go over this list
before calling for service. If you are unable to solve your dishwasher's problem, turn to the
“Troubleshooting” section for service information.

Solution chart

PROBLEM CAUSE SOLUTION
Food soil left

on dishes

Improper loading
Water temperature

too low

Follow loading instructions.
If needed, turn home water heater up to ensure

water entering dishwasher is 120°F (49°C)
minimum. See the “Energy saving tips” section.

Spotting
and filming

Use of incorrect, too
little, or ineffective
detergent

Detergent cakes in
dispenser

Insufficient fill due to
low water pressure

Slowdown of wash
arm due to high suds

Hard water or high
mineral content in
water

Water temperature
too low

Use recommended dishwasher detergents only.
See the “Using the detergent dispenser” section.
Never use less than 1 tablespoon per load.
Detergent must be fresh to be effective.
Always store detergent tightly closed in a
cool, dry place.

Use only fresh detergent. Do not allow deter
gent to sit for several hours in a wet dispenser.
Check dispenser for caked detergent. Clean
dispenser when caked detergent is present.

Home water pressure should be 20 to 120
pounds per square inch (psi) for proper
dishwasher fill. A booster pump on the water
supply may be necessary if pressure is
too low.

Never use soap or laundry detergents. Use only
recommended dishwasher detergents.

Use rinse agent to help prevent spotting
and filming. See the “Using the detergent
dispenser” section. To remove hard water film,
see “Removing spots and film” at the end of
this section.

If needed, turn home water heater up to ensure
water entering dishwasher is 120°F (49°C)

minimum.

Use of incorrect

detergents

Use recommended dishwasher
detergents only.

continued on next page

23

SOLVING COMMON DISHWASHING PROBLEMS

PROBLEM CAUSE
Spotting and

filming

(continued)

Cycle takes
extremely

Incorrect amount
of detergent

Use of ineffective
detergents

Insufficient fill due to
low water pressure

Water temperature

is too low

long time

Dishes do not

dry completely

Silica film or
etching

(silica film is a
white iridescent
deposit: etching
is a cloudy film)

Dishes do not drain
properly

Plastics

Water chemical

reaction with certain

types of glassware -

usually caused by
some combination of
soft or softened water,
alkaline washing
solutions, insufficient
rinsing, overloading
the dishwasher, and
heat of drying.

SOLUTION

Follow recommendations for amount.

Heavy soil and/or hard water generally

require extra detergent.
Use fresh detergent. Store detergent tightly

closed in a cool, dry place. Discard lumpy

detergent.
Home water pressure should be 20 to 120

psi for proper dishwasher fill. A booster
pump on the water supply may be neces
sary if pressure is too low.

If needed, turn home water heater up to
ensure water entering dishwasher is 120°F
(49°C) minimum. See the "To check water
temperature” section.

Dishes must have proper water drainage.

Do not overload. Follow instructions for

loading dishwasher. Use a liquid rinse agent
to speed drying.

Some plastics, due to material, may need to

be towel dried.

It may not be possible to prevent problem,

except by hand washing. To slow this

process, use a minimum amount of deter

gent but not less than 1 tablespoon per

load. Use a liquid rinse agent and under

load the dishwasher to allow thorough
rinsing. Silica film and etching are perma
nent and cannot be removed. Use the Air
Dry option.

Black or gray
marks on
dishes

White spots on

cookware with
non-stick finish

24

Aluminum items
touching dishes

Seasoning removed by

dishwasher detergents

Load aluminum items so that they will not
rub against dishes during washing. Do not
wash throwaway aluminum items in the
dishwasher because they may break down
and cause marking. Remove aluminum

markings by using a mild abrasive cleanser.
Reseason cookware after dishwasher

washing.

SOLVING COMMON DISHWASHING PROBLEMS

PROBLEM
Brown stains

on dishes and
dishwasher

interior

Orange stains

on dishwasher

interior

Odor in the
dishwasher

Chipping of
dishes

CAUSE SOLUTION

High iron content
in water supply

Large amounts of
tomato based foods
on dishes placed in
the dishwasher

Dishes only washed
every 2-3 days

Improper loading Load dishes and glasses so they are stable

Remove by washing dishes (after food soil

has been removed) with 1 teaspoon to

1 tablespoon of citric acid crystals added to

covered section of detergent dispenser. Do

not use detergent. Follow with a Low

Energy/China cycle and detergent. If
treatment is needed more often than every
other month, we recommend installation of

an iron removal unit.

Stains will not affect dishwasher perfor

mance and can gradually fade over time.

Regular use of Rinse/Wash Later reduces
the chance of staining. If air in the dish
washer is heated during the “dry” portion of
the cycle, stains may fade slower than if the

Air Dry option is selected.

Run a Rinse/Wash Later cycle at least once

or twice a day until a full load is accumulated.

and do not strike together from washing

action. Moving racks in and out slowly will

also minimize chipping.

NOTE: Some types of china and glassware

are too delicate for automatic dishwashing

and should be hand washed; for example:

antiques, feather-edged crystal, and

similar items.

Removing spots and film

Keep the rinse agent dispenser filled with a

liquid rinse agent. A rinse
agent prevents water from
forming droplets and drying as
spots or streaks.

To remove spots and film on
dishes and glasses, or hard water film/lime
buildup on the interior of the dishwasher, you
may use white vinegar with the following
procedure:

1. Load clean dishes and glasses in dish

washer. Do not load silverware or other

metals in the dishwasher.

2. Put 2 cups of household vinegar (in a glass

or dishwasher safe measuring cup) stand
ing upright in the bottom rack.

3. Close and latch the door.

4. Select the Normal cycle and Air Dry option.

Do not use detergent. Allow the dishwasher

to complete the entire cycle.

NOTE: This cleaning procedure is intended
for occasional use only. Vinegar is an acid.
Excessive use may damage your dishwasher.

25

Troubleshooting

Before calling for assistance please check the chart below for problems you can fix. It could

save you the cost of a service call.

Dishwasher problems

PROBLEM
Dishwasher does

not run or stops

during a cycle

Dishwasher

runs too long

Dishwasher

will not fill
Water remains

in dishwasher

Detergent remains
in covered section
of dispenser

Dishes not as dry
as you expected

CHECK THE FOLLOWING

Is the door tightly closed and securely latched?
Has the cycle been set correctly?

Has a household fuse or circuit breaker blown or tripped?
If the motor stopped because of an overload, it will automatically

reset itself within a few minutes. If it does not start, call for service.

Is the water supply turned on?

Cycle times depend on the temperature of the water entering the
dishwasher. Cooler water results in longer cycle times.

Is overfill protector stuck in “up" position? Overfill protector should
move up and down freely. Press down to release.

Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the

manufacturer’s cleaning instructions.
Has the cycle completed?

Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards? The rack bumpers must face the

dishwasher door.

Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying.

Do not use Air Dry option on the next load.

Grinding, grating,
crunching, or
buzzing sounds

White residue
appears on front
of access panel

Control panel does
not respond when
pads are pressed

Dishwasher drains
after turning off

indicators

Dishwasher will

not close

26

Has a hard object entered the POWER CLEAN™ module?
The sound should stop when the object is ground up.

Is too much detergent being used? See the “Using the detergent

dispenser” section.
Some liquid detergents develop excess foam and residue on panel.

Try a different brand to reduce foaming and eliminate buildup.

Is the control panel Lock Out feature on?
Is the door tightly closed and securely latched?

Did you accidentally press the Cancel/Drain pad twice? Press
Cancel/Drain pad again to stop draining.

Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.

Requesting Assistance or

Service

Before calling for assistance or service, please check the “Troubleshooting” section. It may

save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance*...

Call the Whirlpool Consumer Assistance

Center telephone number.
Dial toll-free from anywhere
in the U.S.A.:

1-800-253-1301

and talk with one of our trained

consultants. The consultant can instruct you

in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in

your area.

If you prefer, write to:

Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in
your correspondence.

2. If you need service* ...

Whirlpool has a nationwide network of

' ■ “ “I authorized service companies.

-

---------- Whirlpool service technicians
/siRvia^ are trained to fulfill the product
‘"P ^ warranty and provide after

warranty service, anywhere in
the United States. To locate the authorized
Whirlpool service company in your area, call
our Consumer Assistance Center telephone

number (see Step 1) or look in your tele
phone directory Yellow Pages under:

•APPUANCE-HOUSEHOLD-

MAJOR, SERVICE & REPAIR

- See: Whirlpool Appliances or
Authorized Whirlpool Service

(Examp/e: XYZ Service Co,)

•WASHING MACHINES &

DRYERS, SERVICE & REPAIR

- Sea.'Whirlpool Appliances or
Authorized Whirlpool Service
{Exampfe.XiZ Service Co.)

3. If you need FSP®

replacement parts ...

FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your WHIRLPOOL®
appliance. FSP replacement parts will fit right
and work right, because they are made to the
same exacting specifications used to build
every new WHIRLPOOL appliance.

To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
Step 1.

4. If you are not satisfied

with how the problem
was solved ...

• Contact the Major Appliance Consumer

Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.

• Contact MACAP only when the dealer,

authorized servicer, and Whirlpool have
failed to resolve your problem.

Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606

• MACAP will in turn inform us of your action.

* When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. This information will help us respond properly
to your request.

27

Index

This index is alphabetical. Look for the word or phrase you are interested in, then look for the
page number.

TOPIC

BOTTOM RACK.........................................9

CLEANING

COMMON WASHING PROBLEMS

CYCLE

DETERGENT

DISHWASHER OPERATION

DISPENSER

ENERGY

FEATURES/PARTS...................................4

FILM/SPOTS

LOADING

______________________

Exterior

Interior...................................................19

Solving.............................................23-25

Canceling..............................................14

Selecting

Tips...................................................... 11

Use chart............................................. 11

Adding an item during cycle................. 15

Changing cycle
Delay wash cycle

Starting....................................................6

Stopping..................................................6

Detergent

Rinse agent.......................................... 12

Saving...................................................22

Removing..............................................25

Bottom rack.............................................9

Preparing to load
Silverware basket

Top rack

................................................

..............................................

....................................

.................................

............................................

....................................

...................................

...............................................

PAGE

19

13

15
16

11

10

TOPIC________________________PAGE

OPTIONS
OVERFILL PROTECTOR

PARTS/FEATURES...................................4

RESPONSIBILITIES

Owner......................................................2

RINSE AGENT

Using.....................................................12

SAFETY
SERVICE

Parts .....................................................27

Requesting
SILVERWARE BASKET
SPECIAL ITEMS

Washing................................................18

SPOTS/FILM

Removing

STATUS INDICATORS........................... 17

TOP RACK

Adjusting

Loading.................................................10

TROUBLESHOOTING.............................26

WARRANTY
WATER

Checking temperature

Heating indicator.................................. 17

7
8

................................................

.......................

.....................................................

...........................................

............................

.............................................

..............................................

............................................

..........................

14
19

3

27

8

23

10

32

22

28

POWER CLEAN™ washing system parts

covered by your warranty

Third level wash tower

POWER CLEAN
module and motor

SOUND-LOCK^“

tuned absorber

31

WHIRLPOOL®

Dishwasher Warranty

LENGTH OF WARRANTY
FULL ONE-YEAR

WARRANTY

FROM DATE OF
PURCHASE

LIMITED ONE-YEAR
WARRANTY

SECOND YEAR FROM

DATE OF PURCHASE

LIMITED FOUR-YEAR

WARRANTY

SECOND THROUGH

FIFTH YEAR FROM DATE

OF PURCHASE

FULL TWENTY-YEAR

WARRANTY

FROM DATE OF
PURCHASE

WHIRLPOOL WILL NOT PAY FOR

A. Service calls to:

1. Correct the installation of the dishwasher.

2. Instruct you how to use the dishwasher.

3. Replace house fuses or correct house wiring or plumbing.

B. Repairs when dishwasher is used in other than normal, single-family household use.
C. Pickup and delivery. This product is designed to be repaired in the home.
D. Damage to dishwasher caused by accident, misuse, fire, flood, acts of God, or use of

products not approved by Whirlpool.

E. Any labor costs during limited warranties.
F. Repairs to parts or systems caused by unauthorized modifications made to

the appliance. 3/96

WHIRLPOOL WILL PAY FOR

FSP® replacement parts and repair labor to correct defects
in materials or workmanship. Service must be provided by
an authorized Whirlpool service company.

FSP replacement parts for any part of the POWER CLEAN™
washing system if defective in materials or workmanship.
These parts are shown on page 31 of this book.

FSP replacement parts for Electronic Control System if
defective in materials or workmanship.

For models with dishracks that are oyster-colored, FSP
replacement parts for the top and/or bottom dishracks if they
rust due to defective materials or workmanship.

FSP replacement parts and repair labor for the

DURAPERM™ tub and/or inner door should they fail to
contain water due to defective materials or workmanship.
Service must be provided by an authorized Whirlpool
service company.

WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of

incidental or consequential damages, so this exclusion or limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.

Outside the United States, a different warranty may appiy. For detaiis, piease contact
your authorized Whiripool deaier.

If you need service, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help can be found by checking the “Requesting Assistance or

Service” section, or by calling our Consumer Assistance Center telephone number,

1-800-253-1301, from anywhere in the U.S.A.

PART NO. 3376818 Rev. A

© 1997 Whirlpool Corporation

h Registered trademark /TM Trademark of Whirlpool. U.S.A.

Printed in U.S.A

1/97