Dishwasher
Using the Dispensers
Setting the Controls
Selecting a wash cycle
Selecting cycle options .... 13
Changing a cycle setting... 14
Adding an item during
a cycle
Washing Special Items
Caring for Your
Dishwasher
Saving Energy
Solving Common
Dishwashing Problems
Troubleshooting
Requesting Assistance
or Service...............................23
Index
......................................
Warranty
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10
12
12
14
15
16
18
19
22
27
28
2
4
6
7
PART NO. 3376809
1-800-44-ROPER
Call us with questions or comments.
UNDERCOUNTER DISHWASHERS
3
Page 2
A Note to You
Thank you for buying a Roper* appliance.
Roper appliances give you all the functionality of name brand appliances at a value price. To
ensure you enjoy years of trouble-free operation, we developed this Use and Care Guide. It
contains valuable information about how to operate and maintain your appliance properly and
safely. Please read it carefully. Also, please complete and mail the Ownership Registration
Card provided with your appliance. This card helps us notify you about any new information
on your appliance.
Please record your model's information.
Whenever you call to request service for
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number label (see diagram on
page 4 for location of label).
Please also record the purchase date of
your appliance and your dealer’s name,
address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference.
Help us help you
Please:
• Have your dishwasher installed by a
qualified installer.
• Install where dishwasher is protected from
the elements.
• Install and level dishwasher on a floor that
will hold the weight, and in an area suitable
for its size and use.
• Properly connect dishwasher to electricity,
water, and drain.*
Model Number.
Serial Number .
Purchase Date.
Dealer Name _
Dealer Address
Dealer Phone
• Remove all shipping plugs from hoses and
connectors (such as the cap on the drain
outlet) before installing.*
• Remove all hang tags and temporary
labels.
• Make sure dishwasher is not used by
anyone unable to operate it properly.
• Properly maintain dishwasher.
See page 16.
* See Installation Instructions for complete
information.
Our toll-free number is
available 24 hours a day.
1-800-447-6737
Page 3
Dishwasher Safety
Your safety is important to us.
This guide contains safety statements under
warning symbols. Please pay special atten
tion to these symbols and follow any instruc
tions given. Here is a brief explanation of the
use of the warning symbol.
This symbol alerts you to such dangers
as personal injury, burns, fire, and
electrical shock.
Awarning
IMPORTANT SAFETY INSTRUCTIONS
Awarning
• Read all instructions before using the
dishwasher.
•Use your dishwasher only for the uses
described in this manual.
•DISHWASHER MUST BE ELECTRI
CALLY GROUNDED. Read the
Installation Instructions for details.
•When discarding an old dishwasher,
always remove the door to prevent
accidental entrapment or suffocation.
•Use ONLY detergents and rinse agents
recommended for use in a dishwasher.
•Store dishwasher detergent in a cool,
dry place WHERE CHILDREN CANT
REACH IT.
•When loading items to be washed:
- Load sharp items and knives with the
handles up to reduce risk of cut-type
injuries.
- Locate sharp items and knives so that
they are not likely to damage the door
or tub.
•DO NOT let children play in or on the
dishwasher.
• DO NOT reach into the area below the
bottom rack until the heating element has
cooled for at least 20 minutes.
To reduce the risk of fire, electrical shock, or injury when using
your dishwasher, follow basic precautions including the following:
• DO NOT wash plastic items unless
marked “Dishwasher Safe" or the equiva
lent. If not marked, check manufacturer’s
recommendations.
• DO NOT use your dishwasher unless all
enclosure panels are properly in place.
• DO NOT sit on, stand on, or abuse the
dishwasher door or dishracks.
• DO NOT tamper with controls.
• If hot water has not been used recently
(usually two weeks or longer), hydrogen
gases may build up in the water heater
and the hot water pipes. HYDROGEN
GAS IS EXPLOSIVE. To prevent injury
or damage, before using your dish
washer, turn on all hot water faucets and
allow water to run for several minutes.
This will allow gases to escape. Do not
smoke or use any open flame near the
faucet while it is open.
• DO NOT store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
The fumes can create a fire hazard or
explosion.
• Disconnect electrical power to the
dishwasher before attempting to service.
- SAVE THESE INSTRUCTIONS -
Page 4
Parts and Features
Third level wash
(on some models)
(P- 9)
Top rack
(P- 9)
Water inlet opening
(P- 8)
Rack bumper.
(P- 8)
Bottom rack
(P-8)
Heating eiement
Spray tower
and protector
(P- 8)
Model and
serial number label
(on right side)
Silverware
basket
(P- 7)
Spray arm
(P- 8)
Overfill protector
(P- 17)
Door latch
Door color panel*
Detergent
dispensers
(p. 10)
Rinse agent
dispenser
(P-11)
Access panei*
‘See Installation Instructions for more information.
Silverware basket (p. 7)
(on some models)
Page 5
Models with rocker switch (one wash cycle)
Option switch Cycie contrai knob
Models with rocker switch (three wash cycles)
Option switch Cycle control knob
PARTS AND FEATURES
Models with three buttons
Selector buttons
Models with five buttons
Cycle buttons Option buttons
Models with seven buttons
Cycle control knob
Cycle control knob
Cycle buttons Option buttonsCycle control knob
Page 6
Starting Your Dishwasher
This section tells you how to start or stop your dishwasher. Refer to it for quick reference.
Starting a wash cycle
1. Load the dishwasher. See pages 7-9.
2. Spin the spray arm. It should turn freely.
3. Add detergent. See page 10.
4. Add rinse agent, if needed. See
page 11.
5. Close door firmly until it latches.
6. Run hot water at the sink nearest the
dishwasher until water is
hot. Turn water off. (See
page 18.)
7. Select a cycle. (See page 12.) Forrocker switch models: See
step 8. For 3-button models:
Press POTS & PANS button for
that cycle OR For models with
more than 3 buttons: Push a
Cycle button for the desired cycle. Use
any Cycle button with the RINSE & HOLD
cycle.
8. Select a drying option. For models with
buttons, the indicator above the button
shows red when the option is selected.
NOTES:
• Select ENERGY SAVER DRY for the
RINSE & HOLD cycle (on some
models).
• For models with 3 buttons, the HEATED
DRY option is automatically selected
with the POTS & PANS cycle.
_
___
^ 9. Turn the Cycle Control Knob
clockwise to the desired cycle.
You will feel a definite “stop” at
each cycle mark. The dish
washer automatically starts the
cycle you select.
NOTE: If the door is latched, you will hear
the cycles start and stop as the control
knob passes each cycle mark. This is
normal and does not hurt the dishwasher.
If you prefer, you can set the Cycle
Control Knob with the door unlatched.
Stopping the dishwasher
You can stop your dishwasher anytime
during a cycle. All you have to do is;
• Open the door slightly. Wait for any filling
or spraying action to stop before opening
the door all the way. Close the door to
continue the cycle.
6
OR
Turn the Cycle Control Knob slowly clock
wise until you hear water draining. Let the
dishwasher drain completely. Then open
the door and turn the Cycle Control Knob
to OFF.
Page 7
Loading Your Dishwasher
This section tells how to properly load your dishwasher for best washing and rinsing results.
Preparing to load the dishwasher
• To save water and energy, do not rinse
dishes before putting them into the
dishwasher.
• Remove large pieces of food, bones, and
other hard rtems.
• Foods like eggs, rice, pasta, and cooked
cereals may be hard to remove if left to dry
over a period of time. Run a RINSE &
HOLD cycle (if available) to keep dishes
moist if you do not plan to wash them soon.
• Load dishes so soiled surfaces face the
rotating spray arm.
• Load dishes so they are not stacked or
overlapping. It is important for the water
spray to reach all soiled surfaces for best
washing. For best drying, water must be
able to drain from all surfaces.
Loading for quiet operation
• Secure lightweight load items in the racks.
• Pot lids and handles, pizza pans, cookie
sheets, etc., should not touch interior walls,
interfere with the spray arm’s rotation, or
cover the spray tower.
• Load dishes so they do not touch one
another.
NOTE: Keep sink drain plugs inserted
during dishwasher operation to prevent
noise transfer through drains.
Loading the silverware basket
style 1
Awarning
Personal Injury Hazard
Load sharp items (knives, forks,
skewers, etc.) with the point down.
Failure to do so could cause personal
injury.
• Load the silverware basket while it is in the
bottom rack or take the basket out for loading
on a counter or table.
NOTE: The loaded basket must be placed in
the center front (Style 1 basket fits over the
spray tower) of the bottom rack for proper
washing.
• Put small items (baby bottle caps, jar lids,
etc.) in any section.
• Mix items in each section of the basket with
some pointing up and some down to avoid
nesting. Spray cannot reach nested items.
However, always load sharp items (knives,
skewers, forks, etc.) pointing down.
• You can also remove the basket for easy
unloading. Always unload or remove the
basket before unloading the racks to avoid
spilling water on the silverware.
Style 3
Style 2
Page 8
LOADING YOUR DISHWASHER
Loading the bottom rack
Load items with cooked-on or dried-on food
in the bottom rack, with soiled surfaces
facing inward to the spray.
Mixed load
• Load plates, soup bowls, etc., between
prongs and facing inward to the spray.
• Make sure pot handles and other items do
not stop rotation of the spray arm. Spray
arm must move freely.
• Load items so they do not block or cover
the spray tower.
• Secure heavily soiled cookware face down
in rack.
• Do not stack or overlap dishes. Water
spray must reach all soiled surfaces for
best results.
Mixed load
Utensil load
• Load cookie sheets, cake pans, and other
large items at sides and back. Loading
such items in front may keep water spray
from reaching detergent dispenser and
silverware basket.
NOTE:
• Do not load glasses, cups, or plastic items
in the bottom rack.
• Do not load items between the bottom rack
and the dishwasher tub. This can block the
water inlet opening.
• If you have removed the bottom rack for
unloading or cleaning, replace it with
bumpers in front.
Utensil load
Bumpers must
face dishwasher door
Page 9
Loading the top rack
Load the top rack with cups, glasses, and
smaller items. Do not cover the third level
wash when loading the top rack.
Cup and glass load
• Load so open ends face down for cleaning
and draining.
• Load glasses in top rack only - bottom
rack is not designed for glasses. Damage
can occur.
• Place items in the rows between prongs.
Placing them over the prongs may lead
to breakage.
• Secure lightweight items.
• China, crystal, and other delicate items
must not touch each other during dish
washer operation. Damage may occur.
Mixed load
• Small bowls, pans, and other utensils can
be placed in the top rack.
• Load plastic items in the top rack only.
Plastic items may melt in the bottom rack.
• Wash only plastic items marked “dish
washer safe.”
• Load plastic items so the force of the spray
does not move them during the cycle.
LOADING YOUR DISHWASHER
Cup and glass load
Do not cover third level wash
(on some models)
Mixed load
Extra-capacity fold-down
shelves
(on some models)
Extra shelves on the right and left side of the
top rack can be folded down over short items
(cups, juice glasses, cereal bowls, etc.) to
hold extra items.
Page 10
Using the Dispensers
For best washing results, review the information below. It is important to use detergents and
rinse agents properly.
Using the detergent dispenser
• Use automatic dishwashing detergent
oniy. Other detergents are too mild and
much too sudsy.
• Add detergent just before starting cycle.
• Store detergent tightly-closed in a cool, dry
place. Fresh automatic dishwasher
detergent results in better cleaning.
Filling the detergent dispenser
The detergent dispenser has one section
with a cover and one without. Push cover
down firmly until it latches. Detergent in the
open section falls into the dishwasher when
closing the door. The covered section opens
automatically for the main wash.
NOTE: It is normal for cover to open partially
when dispensing detergent.
Cover
Cover Latch
How much detergent to use
• The amount of detergent to use depends
on the hardness of your water and the type
of detergent. If you use too little, dishes
won’t be clean. If you use too much in soft
water, glassware will etch.
• Different brands of dishwasher detergent
have different amounts of phosphorus for
softening water. If you have hard water
and use low phosphorus content detergent
(6.0% or less), you may need to use more
detergent or use a detergent with a higher
phosphorus content (8.7%).
• Find out your water's hardness by asking
your local water department, water soft
ener company, or county extension agent.
WATER TYPE
Hard Top of
8+ grains per gallon 3rd step
136+parts per million (3tbs.)
WHERE TO FILL
Use only covered
section for:
- LIGHT WASH*
* Cycie on some models only.
10
Use both sections for:
-WASH or
NORMAL WASH
- POTS & PANS*
-HEAVY WASH*
Medium Top of
5-7 grains per gallon 2nd step
85-119 parts per million (2 tbs.)
Soft
0-4 grains per gallon
0-68 parts per million
Fill amounts shown are for standard
powdered detergent. Amounts may vary if
you use liquid or concentrated powdered
detergent. Follow manufacturer's directions
when using liquid dishwasher detergent or
concentrated powdered detergent.
Top of
1st step
(1 tbs.)
Page 11
USING THE DISPENSERS
Using the rinse agent dispenser
Keep the rinse agent dispenser filled with a
liquid rinse agent. A rinse agent greatly
improves dish drying by helping water
flow off them during the last rinse. A rinse
agent also keeps water from forming
droplets and drying as spots or streaks.
A small amount of rinse agent automati
cally releases into the rinse water during the
final rinse of each cycle. For best drying
results, check dispenser periodically to
see if it needs filling.
To check dispenser:
• Check center of Fill Indicator Cap. Clear
means it needs filling.
OR
• Remove Fill Indicator Cap. An “E” is visible
when dispenser is empty.
Cap center clear
when empty
OR
“E" visible
when empty
To fill dispenser:
The rinse agent dispenser holds 6 ounces
(175 mL). Under normal conditions, this
lasts about 3 months.
1. Open dishwasher door completely.
2. Remove Fill Indicator Cap.
3. Add rinse agent. Fill to smallest opening
in lower part of dispenser only. Overfilling
may cause rinse agent to leak out. This
will not harm the dishwasher, but could
cause oversudsing.
4. Clean up any spilled rinse agent with a
damp cloth.
5. Replace Fill Indicator Cap. Keep it
closed tightly.
NOTE: You do not have to wait until the
dispenser is empty before refilling, but do
not overfill it. Your dishwasher is designed
to use a liquid rinse agent. You do not need
to use a solid or bar-type rinse agent.
Do not fill past
smallest opening
Keep dispenser filled for best drying results
11
Page 12
Setting the Controls
Operating your dishwasher’s controls properly helps you obtain the best possible washing
results. This section tells you how to select wash cycles and options.
Selecting a wash cycle
For 3-button models: Press Pots & Pans
button for that cycle OR press either
HEATED DRY or ENERGY SAVER DRY for
NORMAL WASH and LIGHT WASH cycles,
or ENERGY SAVER DRY for RINSE &
HOLD cycle. Turn Cycle Control Knob to
desired cycle.
A shows what each cycle includes
wash
WASH
•
RINSE
CYCLE
POTS & PANS
for maximum
cleaning of
cooked-on or baked-on foods.
For models with 3 buttons,
HEAT DRY is automatically
selected during this cycle.
For models with more than 3 buttons:
Push a Cycle button for the desired cycle.
Use any Cycle button with the RINSE &
HOLD cycle. Turn Cycle Control Knob to
desired cycle. For models with rocker switches: Turn Cycle Control Knob to
desired cycle.
•
FINAL
RINSE
•
RINSE
••
MAIN
WASH
•
RINSE
DRY
•
CYCLE
TIME
(Minutes)
98*
HEAVY WASH
•••
WASH OR NORMAL WASH
t^ublewash
for normal,
everyday
soiled loads. (Energy Guide
label is based on this cycle.)
LIGHT WASH
Single wash
for prerinsed
or lightly
soiled loads.
RINSE & HOLD
For rinsing
a few items
to be washed
one or more days later.
• Do not use detergent.
• Use ENERGY SAVER DRY
option.
* Cycle time Includes dry time.
NOTE: Your model may not have all cycles.
•
12
•
••
••
•
•
98*
90*
85*
20
•
•
••
•
•••
•
Page 13
Canceling a cycle
You can cancel a cycle at any time.
1. Turn the Cycle Control Knob slowly
clockwise until you hear water draining.
Let the dishwasher drain completely.
2. Open the door.
3. Turn the Cycle Control Knob to OFF.
Selecting cycle options
You can select an option after the dish
washer starts as long as the cycle has not
passed the point that the option is used. For
example, you can select ENERGY SAVER
DRY any time before the Cycle Control
Knob reaches DRY.
HEATED DRY option
If the HEATED DRY option is selected, air in
the dishwasher is heated during the “dry”
part of the cycle. For best results, use a
liquid rinse agent and select HEATED
DRY.
NOTE: For models with 7 buttons: Select
RESET OPTIONS if the ENERGY SAVER
DRY option was selected for the previous
cycle.
SETTING THE CONTROLS
Models with
Rocker Switch
Modeis with
3 or 5
buttons
Modeis
with 7
buttons
ENERGY SAVER DRY option
If the ENERGY SAVER DRY option is
selected, air in the dishwasher is not heated
during the dry part of the cycle. Using this
option helps save energy, but dishes take
longer to dry (overnight) and some water
spotting may result. Some items (such as
plastics) may need towel drying. For best
results, use a liquid rinse agent.
LOW ENERGY WASHING
option
(on some models)
When the LOW ENERGY WASHING option
is selected, water heating is reduced during
the main wash and final rinse. This will
reduce the amount of electricity needed to
run the dishwasher. However, dishes may
not wash as well.
ENERQV HEATED
SAVER DRV
DRV
Modeis with
Rocker Switch
LOWBVE№Y
WASHNj
□
□
Modeis with
buttons
13
Page 14
SETTING THE CONTROLS
Changing a cycle setting
(on some models)
You can change a cycle setting anytime
during any cycle.
1. Lift up the door latch to stop the cycle.
2. Turn the Cycle Control Knob clockwise to
the desired cycle.
Adding an item during a cycle
(on some models)
You can add an additional item to the dish
washer anytime before the Cycle Control
Knob reaches LIGHT WASH. Items added
after the Cycle Control Knob reaches LIGHT
WASH will only be rinsed.
1. Lift up the door latch to stop the cycle.
Wait for spraying action to stop before
opening the door.
3. Check the detergent dispensers. They
must be filled properly for the new cycle.
NOTE: Turning the Cycle Control Knob
can cause the covered section of the
detergent dispenser to open and release
the detergent. Check the covered section
if the cycle uses detergent in both
sections.
4. Close the door firmly until it latches. The
dishwasher starts the new cycle.
2. Open the door and add the item.
3. Close the door, but do not latch it. Wait
30 seconds for the air in the dishwasher
to warm up. Doing so reduces the amount
of moisture in the vent when restarting a
cycle.
4. Close the door firmly until it latches. The
dishwasher resumes the cycle.
Using delay wash
(on some models)
You can set the dishwasher to start a cycle
1 or 2 hours later.
1. Push desired Cycle button.
2. Push desired Option
button(s).
3. Turn Cycle Control Knob
clockwise to the number of
hours you want the dishwasher
to delay before the selected cycle starts.
4. Close and latch the door.
NOTE:
• You can add items while time is counting
down. Close and latch the door. The Cycle
Control Knob will not advance if the door
is unlatched.
• RINSE & HOLD and LIGHT WASH cycles
cannot be delayed.
14
Page 15
Washing Special Items
If you have any doubts about washing a particular item, check with the manufacturer to see if
it is dishwasher safe.
ЮТЕ: It is the user’s responsibility to determine if an item should be washed in a dishwasher.
MATERIAL
DISHWASHER SAFE?
EXCEPTIONS/SPECIAL INFORMATION
Aluminum
Bottles
and Cans
Cast Iron
China/
Stoneware
Crystal
Gold
Glass
HollowHandle
Knives
Pewter
Disposable
Plastics
Plastics
Yes
No
No
Yes
Yes
No
Yes
No
No
No
Yes
High water temperature and detergents can pit
finish of anodized aluminum.
Wash bottles and cans by hand. Labels attached
with glue can loosen in your dishwasher. Loose
labels and glue can clog spray arms or the pump
and will reduce washing performance.
Seasoning will be removed and iron will rust.
Always check manufacturer’s recommendations
before washing. Antique, hand-painted, oroverthe-glaze patterns may fade. Gold leaf can
discolor or fade.
Always check manufacturer’s recommendations
before washing. Some types of leaded crystal
can etch with repeated washings.
Gold-colored flatware will discolor.
Milk glass will yellow with repeated dishwasher
washing.
Handles of some knives are attached to the
blade with adhesives which may loosen if
washed in the dishwasher.
High water temperatures and detergent can
discolor or pit finish.
Cannot withstand high water temperatures and
detergents.
Always check manufacturer’s recommendations
before washing. Plastics vary in their capacity to
withstand high water temperatures and deter
gents. Load plastics in top rack only.
Stainless
Steel
Sterling
Silver or
Silver plate
Tin
Wooden
Ware
Yes
Yes
No
No
Run the RINSE & HOLD cycle if not washing
immediately. Prolonged contact with food
containing salt, vinegar, milk products, or fruit
juice can damage finish.
Run the RINSE & HOLD cycle if not washing
immediately. Prolonged contact with food
containing salt, acid, or sulfide (eggs, mayon
naise, and seafood) can damage finish.
Can rust.
Always check manufacturer’s recommendations
before washing. Untreated wood can warp,
crack, or lose its finish.
15
Page 16
Caring for Your Dishwasher
Your new dishwasher is designed to give you
many years of dependable service. There are
a few things you can do to maintain your
dishwasher properly. This section tells you
how to clean and care for your dishwasher.
Refer to “Solution chart” on pages 19-21 for
special cleaning problems. See Installation
Instructions for information on storing your
dishwasher and for cleaning the drain air gap.
Cleaning the exterior
In most cases, regular use of a soft, damp
cloth or sponge and a mild detergent is all
that is necessary to keep the outside of your
dishwasher nice looking and clean.
Cleaning the interior
Hard water minerals may cause a white film
to build up on the inside surfaces, especially
just beneath the door area. To clean interior:
• Apply powdered dishwasher detergent to a
damp sponge to make a paste.
OR
• Use liquid automatic dishwasher detergent
and clean with damp sponge.
Wear rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because it can cause foaming or sudsing.
Before cleaning interior, wait at least
20 minutes after a cycle for the heating
element to cool down.
Failure to do so could result in burns.
Awarning
Personal Injury Hazard
NOTE: Follow the “Removing spots and film”
procedure on page 21 to clean your dish
washer with white vinegar. Remember, this
procedure is intended for occasional use
only. Vinegar is an acid. Excessive use can
damage your dishwasher.
16
Page 17
CARING FOR YOUR DISHWASHER
Overfill Protector
The Overfill Protector (in the front right
corner of the dishwasher tub) keeps the
dishwasher from overfilling. It must be in
place for the dishwasher to operate.
Check under the float for objects that may
keep the protector from moving up or down.
Cleaning the filter screen
The filter system requires periodic cleaning
as needed. To clean screen:
1. Unload and slide the bottom rack forward.
(Remove bottom rack if necessary to
reach filter screen.)
2. Remove collected particles from the
screen with your fingers or paper towel.
3. Return the bottom rack to original position.
17
Page 18
Saving Energy
Saving energy is important and helps you save money. This section gives you tips on the
best ways to save energy with your dishwasher.
Loading tips
• Wash full loads. Running a half-filled
dishwasher uses the same amount of
electricity and hot water as a fully
loaded machine.
• Load correctly for best washing results.
Incorrect loading may cause poor washing
and the need to rewash all or part of load.
• Do not prerinse normally soiled dishes.
Select the correct cycle for the load and
use the recommended amount of detergent.
Cycle and option tips
• If your model has the LIGHT WASH cycle,
use it whenever possible. The cycle uses
less hot water and energy than the
NORMAL WASH Cycle.
• Run your dishwasher during off-peak hours.
Local utilities recommend avoiding heavy
usage of energy at certain times of day.
• Use the ENERGY SAVER DRY option
whenever possible. Allow longer drying
times (overnight). Use a rinse agent to
improve drying.
• Loads may not wash or dry as well if the
water temperature is too low. For best
dishwashing results, water must be at least
120°F (49°C) as it enters the dishwasher.
To check water temperature:
1. Run the hot water at the faucet closest to
your dishwasher. Let the water
run for at least 1 minute.
2. Hold a candy or meat thermometer in the
running stream of water. If
water temperature at the
faucet is below 120°F (49°C),
have a qualified person raise
the water heater’s thermostat
setting.
18
Page 19
Solving Common
Dishwashing Problems
A convenient checklist for handling minor performance problems. Go over this list before
calling for service. If you are unable to solve your dishwasher’s problem, turn to page 23 for
service information.
Solution chart
PROBLEM
Food soil left
on dishes
CAUSE
Improper loading
Water temperature
too low
Use of incorrect, too
little, or ineffective
detergent
Detergent cakes
in dispenser
Pump or spray arm
clogged by labels
from bottle and cans
Insufficient fill due to
low water pressure
SOLUTION
Follow loading instructions on pages 7-9.
If needed, turn home water heater up to ensure
water entering dishwasher is 120°F (49°C)
minimum. See “To check water temperature"
on page 18.
Use recommended dishwasher detergents
only. Follow recommendations on page 10 for
amounts. Never use less than one tablespoon
per load. Detergent must be fresh to be effec
tive. Always store detergent tightly-closed in a
cool, dry place.
Use fresh detergent only. Do not allow deter
gent to sit for several hours in a wet dispenser.
Check dispenser for caked detergent. Clean
dispenser when caked detergent is present.
Remove labels before washing or wash by
hand. See page 15. Clean filter screen. See
page 17.
Home water pressure should be 20 to 120
pounds per square inch (psi) for proper
dishwasher fill. A booster pump on the water
supply may be necessary if pressure is too low.
Spotting
and filming
Slowdown of wash
arm due to high suds
Hard water or high
mineral content
in water
Water temperature
too low
Use of incorrect
detergents
Never use soap or laundry detergents. Use
recommended dishwasher detergents only.
Use rinse agent to help prevent spotting
and filming. See page 11. To remove hard
water film, see “Removing spots and film” on
page 21.
If needed, turn home water heater up to ensure
water entering dishwasher is 120°F (49°C)
minimum. See “To check water temperature”
on page 18.
Use recommended dishwasher detergents
only.
19
Page 20
SOLVING COMMON DISHWASHING PROBLEMS
PROBLEM
Spotting and
filming
(continued)
Dishes do not
dry completely
Silica film or
etching
(silica film is a
white iridescent
deposit; etching
is a cloudy film)
CAUSESOLUTION
Incorrect amount
of detergent
Use of ineffective
detergents
Insufficient fill due to
low water pressure
Dishes do not drain
properly
Plastics
Water chemical
reaction with certain
types of glassware usually caused by
some combination of
soft or softened water,
alkaline washing
solutions, insufficient
rinsing, overloading the
dishwasher, and heat
of drying.
Follow recommendations on page 10 for
amount. Heavy soil and/or hard water
generally require extra detergent.
Use fresh detergent. Store detergent tightlyclosed in a cool, dry place. Discard lumpy
detergent.
Home water pressure should be 20 to 120
psi for proper dishwasher fill. A booster
pump on the water supply may be neces
sary if pressure is too low.
Dishes must have proper water drainage.
Do not overload. Follow instructions for
loading dishwasher on pages 7-9. Use a
liquid rinse agent to speed draining.
Some plastics, due to material, may need to
be towel dried.
It may not be possible to prevent problem,
except by hand washing. To slow this
process, use a minimum amount of deter
gent but not less than one tablespoon per
load. Use a liquid rinse agent and underload
the dishwasher to allow thorough rinsing.
Silica film and etching are permanent and
cannot be removed. Use the ENERGY
SAVER DRY option.
Black or gray
marks on dishes
White spots on
cookware with
non-stick finish
20
Aluminum items
touching dishes
Seasoning removed by
dishwasher detergents
Load aluminum items so that they will not
rub against dishes during washing. Do not
wash throwaway aluminum items in the
dishwasher because they may break down
and cause marking. Remove aluminum
markings by using a mild abrasive cleanser.
Reseason cookware after dishwasher
washing.
Page 21
SOLVING COMMON DISHWASHING PROBLEMS
PROBLEMCAUSE
Brown stains
on dishes and
dishwasher
interior
Orange stains
on dishwasher
interior
Odor in the
dishwasher
Chipping of
dishes
High iron content
in water supply
Large amounts of
tomato based foods
on dishes placed in
the dishwasher
Dishes only washed
every two to three
days
Improper loading
SOLUTION
Remove by washing dishes (after food soil has
been removed) with 1 teaspoon to 1 table
spoon of citric acid crystals added to covered
section of detergent dispenser. Do not use
detergent. Follow with a LIGHT WASH cycle
and detergent. (For models with one wash
cycle, use WASH.) If treatment is needed more
often than every other month, we recommend
installation of an iron removal unit.
Stains will not affect dishwasher performance
and can gradually fade over time. Regular use
of RINSE & HOLD (on some models) reduces
the chance of staining. If air in the dishwasher
is heated during the “dry” portion of the cycle,
stains may fade slower than if the ENERGY
SAVER DRY option is selected.
Run a RINSE & HOLD (on some models) cycle
at least once or twice a day until a full load is
accumulated.
Load dishes and glasses so they are stable
and do not strike together from washing action.
Moving racks in and out slowly will also
minimize chipping.
NOTE: Some types of china and glassware are
too delicate for automatic dishwashing and
should be hand washed; for example: an
tiques, feather-edged crystal, and similar
items.
Removing spots and film
Keep the rinse agent dispenser filled with
a liquid rinse agent. A rinse
agent prevents water from
forming droplets and drying as
spots or streaks.
To remove spots and film on
dishes and glasses, or hard water film/lime
buildup on the interior of the dishwasher, you
may use white vinegar with the following
procedure:
1. Load clean dishes and glasses in dish
washer (see pages 7-9). Do not load
silverware or other metals in the
dishwasher.
2. Put 2 cups of household vinegar (in a
glass or dishwasher safe measuring cup)
standing upright in the bottom rack.
3. Close and latch the door.
4. Select the WASH or NORMAL WASH
cycle and ENERGY SAVER DRY option.
Do not use detergent. Allow the dish
washer to complete the entire cycle.
NOTE: This cleaning procedure is intended
for occasional use only. Vinegar is an acid.
Excessive use may damage your dishwasher.
21
Page 22
Troubleshooting
Before calling for assistance please check the chart below for problems you can fix. It could
save you the cost of a service call.
Dishwasher problems
PROBLEMCHECK THE FOLLOWING
Dishwasher does
not run or stops
during a cycle
Dishwasher
will not fill
Water remains
in dishwasher
Detergent remains
in covered section
of dispenser
Dishes not as dry
as you expected
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See pages 5 and 12.
Has a household fuse or circuit breaker blown or tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper voltage?
Is overfill protector stuck in “up” position? Overfill protector should
move up and down freely. Press down to release. See page 17.
Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer's cleaning instructions.
Has the cycle completed?
Is the detergent fresh and dry without lumps? See page 10.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 11.
Do not use ENERGY SAVER DRY option. See page 13.
White residue
appears on front
of access panel
Dishwasher will
not close
22
Is too much detergent being used? See page 10 for recommended
amounts of detergent.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Page 23
Requesting Assistance or
Service
Before calling for assistance or service, please check “Troubleshooting” on page 22. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* ...
Call our toll-free telephone number. Dial
toll-free from anywhere in
the U.S.A.;
1-800-44-ROPER
(1-800-447-6737)
and talk with one of our
trained consultants. The consultant can
instruct you in how to obtain satisfactory
operation from your appliance or, if service
is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service*...
Contact the dealer from whom you pur
chased the appliance or the
-
--------/SERVICE^ area. For help finding an
^ authorized servicer in your
phone number in Step 1.
^ authorized servicer in your
area, call our toll-free tele
3. If you need FSP'”
replacement parts ...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Ropet* appliance.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every
new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Roper toll
free number in Step 1.
4. If you are not satisfied with
how the problem was
solved ...
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and Roper have failed
to resolve your problem.
Major Appliance Consumer
Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
23
Page 24
Index
This index is alphabetical. Look for the word or phrase you are interested in, then look for the
page number.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when dishwasher is used in other than normal, single-family household use.
C. Pickup and delivery. This product is designed to be repaired in the home.
D. Damage to dishwasher caused by accident, misuse, fire, flood, acts of God, or use of
products not approved by Whirlpool.
E. Repairs to parts or systems caused by unauthorized modifications made to the
appliance. 3/94
FSP® replacement parts and repair labor to correct
defects in materials or workmanship. Service must be
provided by an authorized Roper service company.
FSP replacement parts and repair labor for the
DURAPERM™ tub and/or inner door should they fail to
contain water due to defective materials or workmanship.
Service must be provided by an authorized Roper
service company.
This Roper appliance is warranted by Whirlpool Corporation. Under no circumstances shall it
be liable under this warranty for incidental or consequential damages. Some states do not
allow the limitation or exclusion of incidental or consequential damages, so this limitation or
exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
Outside the United States, a different warranty may also apply. For details, please contact
your authorized Roper distributor or military exchange.
If you need service, first see the “Requesting Assistance or Service" section of this book.
After checking “Requesting Assistance or Service,” additional help can be found by calling
our toll-free number, 1-800-44-ROPER (1-800-447-6737), from anywhere in the U.S.A.