Because your life is getting busier and more complicated, WHIRLPOOL washers are easy
to use, save time, and help you manage your home better. To ensure that you enjoy years
of trouble-free operation, we developed this Use and Care Guide. It contains valuable information about how to operate and maintain your washer properly and safely. Please read it
carefully.
Also, please complete and mail in the Ownership Registration Card provided with your
appliance. The card helps us notify you about any new information on your appliance.
Please record your model’s information.
Whenever you call to request service on
your appliance, you need to know your
complete model number and serial number.
You can find this information on the model
and serial number plate (see diagram on
page 4 for location of plate).
Please also record the purchase date of
your appliance and your dealer’s name,
address, and telephone number.
Keep this book and the sales slip together in a safe place for future reference.
Model Number _________________________
Serial Number _________________________
Purchase Date _________________________
Dealer Name __________________________
Dealer Address ________________________
Dealer Phone __________________________
Our Consumer Assistance Center
number is toll-free.
1-800-253-1301
2
Page 3
Washer Safety
Your safety is important to us.
This guide contains safety statements
under warning symbols. Please pay special
attention to these symbols and follow any
instructions given. Here is a brief explanation of the symbol.
IMPORTANT SAFETY INSTRUCTIONS
This symbol alerts you to
hazards such as fire,
electrical shock, or
other injuries.
WARNING – To reduce the risk of fire, electric shock, or injury to
persons when using the washer, follow basic precautions, including
the following:
•Read all instructions before using
the washer.
•Do not wash articles that have
been previously cleaned in,
washed in, soaked in, or spotted
with gasoline, dry-cleaning
solvents, other flammable, or
explosive substances as they
give off vapors that could ignite
or explode.
•Do not add gasoline, dry-cleaning
solvents, or other flammable, or
explosive substances to the wash
water. These substances give
off vapors that could ignite or
explode.
•Under certain conditions, hydro-
gen gas may be produced in a
hot water system that has not
been used for 2 weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot water system has
not been used for such a period,
before using a washing machine,
turn on all hot water faucets and
let the water flow from each for
several minutes. This will release
any accumulated hydrogen gas.
As the gas is flammable, do not
smoke or use an open flame
during this time.
•Do not allow children to play on
or in the washer. Close supervision of children is necessary
when the washer is used near
children.
•Before the washer is removed
from service or discarded, remove the door.
•Do not reach into the washer if
the tub or agitator is moving.
•Do not install or store the washer
where it will be exposed to the
weather.
•Do not tamper with controls.
•Do not repair or replace any part
of the washer or attempt any
servicing unless specifically
recommended in this Use and
Care Guide or in published
user-repair instructions that you
understand and have the skills to
carry out.
•See Installation Instructions for
grounding requirements.
– SAVE THESE INSTRUCTIONS –
3
Page 4
Parts and Features
The parts and features of your washer are illustrated on this page. Become familiar with all
parts and features before using your washer.
NOTES:
• The drawings in this book may vary from your washer model. They are designed to
show the different features of all models covered by this book. Your model may not
include all features.
• Page references are included next to some features. Refer to those pages for more
information about the features.
Water temperature
WarmCold
Temperature
ColdCold
WashWashRinseRinse
On
Off
Extra Rinse
Except Hand WashablesExcept Hand Washables
selector
(p. 7)
Normal
Normal
Regular
7 Cycle - 1 Speed 7 Cycle - 1 Speed
Pre - Wash
Permanent
Normal
Normal
Press
Spin
Spin
Light
Light
Off
Rinse
8
4
PausePause
Cool
6
6
Down
12
12
Heavy
Rinse
f
f
f
f
O
O
Spin
Pull StartPull Start
4
4
Push StopPush Stop
f
f
f
f
O
O
8
Soak
20
20
Short
f
f
f
f
O
O
Spin
Spin
Rinse
Soak
Cycle control knob
(pp. 7-9)
Load size
selector
(p. 6)
Heavy Duty • Large Capacity Heavy Duty • Large Capacity
Large
Large
Medium
Medium
Small
Small
Load Size
Warm
Warm
Hot
Cold
Extra
Extra
Large
Large
Model and serial
number plate
(under lid)
(p. 2)
Basket
Tub
4
Page 5
Operating Your Washer
To obtain the best washing results, you must operate your washer properly. This section
gives you this important information. Page references are included for more information.
wWARNING
Explosion Hazard
Never place items in the washer that
are dampened with gasoline or other
flammable fluids.
Do not wash or dry items soiled with
vegetable or cooking oils because
they may contain some oil after
laundering.
Doing so can result in death,
explosion, or fire.
Starting your washer
1. Add measured detergent to the
washer. Then place a sorted load of
clothes in the washer.
• Sort and load clothes as described on
pages 13 and 14.
• If desired, you may also add color safe
bleach to the wash load.
2. Close the washer lid.
wWARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Failure to follow these instructions
can result in death, fire, or electrical
shock.
continued on next page
5
Page 6
OPERATING YOUR WASHER
3. Turn the Load Size Selector to the
setting that corresponds with the size
of your wash load and the type of
fabric being washed.
• Depending on your model, your
washer’s Load Size Selector has two,
three, or four settings (see illustrations).
• To change the load size setting after
the washer has started to fill, turn the
Selector to the desired new setting.
Small
Load Size
Large
OR
Medium
SmallLarge
Small
Medium
Load Size
OR
Load Size
Large
Extra
Large
6
Page 7
OPERATING YOUR WASHER
4. Select a wash-rinse temperature with
the Water Temperature Selector. Match
the water temperatures with the type
of fabric and soils being washed.
• See page 15 for water temperature
guidelines.
• Depending on your model, your
washer’s Water Temperature Selector
has either three or four settings (see
illustrations).
• The top temperature is the wash water
and the bottom temperature is the
rinse water.
5. Push in the Cycle Control Knob and
turn it clockwise to the wash cycle you
want. See pages 8 and 9.
6. Pull out Cycle Control Knob to start
the washer.
Hot
Cold
Temperature
Warm
Cold
Hot
Cold
Temperature
Warm
Cold
Wash
Rinse
OR
Wash
Rinse
Cold
Cold
Cold
Cold
Warm
Warm
7. (OPTIONAL STEP) If desired, add mea-
sured liquid chlorine bleach after the
washer starts agitating. See page 11.
8. (OPTIONAL STEP) If desired, add mea-
sured and diluted liquid fabric softener
to the final rinse cycle. See page 11.
Stopping/restarting your washer
• To stop the washer at any time, push in
the Cycle Control Knob.
• To restart the washer, close the lid (if open)
and pull out the Cycle Control Knob.
7
Page 8
OPERATING YOUR WASHER
Selecting a cycle and time
This section illustrates and describes the
wash cycles you can select with the Cycle
Control Knob. Use this information to help
you make the best cycle selections for your
wash loads. Each cycle is designed for
different types of fabrics and soil levels.
• The washer pauses briefly throughout each
cycle. These pauses are normal for washer
operation.
• Refer to page 9 to learn more about the
sounds you may hear during a wash cycle.
• Refer to page 10 to help you understand
what happens during a wash cycle.
Normal Cycle
The Normal cycle features longer spins to
shorten drying time.
Spin
Off
Normal
Regular
Heavy
Rinse
6
12
Use this cycle for
cleaning cotton and
linen fabrics. Select 6
(Regular) or 12
(Heavy) minutes of
wash time, depending
on whether your load
is moderately or heavily soiled.
Permanent Press Cycle
The Permanent Press cycle features a
cool-down rinse and
shorter spins to
reduce wrinkling. Use
this cycle for cleaning
permanent press and
some synthetic fabrics.
Select 4 (Light) or 8
8
Regular
4
Pause
Light
Cool
Down
Permanent
Press
Rinse
Spin
Off
(Regular) minutes of
wash time, depending on whether your wash
load is lightly or moderately soiled.
Short Cycle
The Short cycle features brief wash and
soak periods, followed
by shorter spins. Use
this 8-minute cycle to
8
Soak
Rinse
Spin
Off
Short
clean delicate items
and washable knits
that are lightly or
moderately soiled.
Soak Cycle
The Soak cycle features brief periods of agi-
tation and soak time
to help remove heavy
Off
soils and stains that
need pretreatment.
• Use warm water
Soak
20
when soaking
laundry. Hot water
can set stains. See
pages 17-19 for stain removal information.
•
Use the amount of detergent or presoak
additive recommended by the manufacturer.
• After the Soak cycle ends, add detergent
and set a new wash cycle.
Pre-Wash Cycle
The 4-minute Pre-Wash cycle features a
brief period of agitation to help remove
Off
Soak
4
20
Pre-Wash
Pre-Wash cycle ends, add detergent and
start a new wash cycle.
heavy soils and
stains that need
pretreatment. See
pages 17-19 for
stain removal information. Once the
8
Page 9
Using rinse and spin
When using extra detergent for heavily soiled
clothes, or washing special-care items, you
may find an extra rinse and spin is needed.
1. For an additional rinse, push in the Cycle
Control Knob and turn clockwise to Rinse,
as illustrated.
2. Pull out the Cycle Control Knob. The
washer fills to selected load size,
agitates, drains, and spins.
Using drain and spin
A drain and spin may help shorten drying
times for some heavy fabrics or special-care
items by removing excess water.
1. Push in the Cycle Control Knob and turn
clockwise to Spin, as illustrated.
2. Pull out the Cycle Control Knob. The
washer drains, then spins.
OPERATING YOUR WASHER
Regular
Normal
Regular
Heavy
Pre-Wash
Normal
Regular
Heavy
Pre-Wash
12
Off
Soak
12
Off
Soak
Spin
Off
Rinse
6
4
Rinse
Spin
20
Off
Spin
Off
Rinse
6
4
Rinse
Spin
20
Off
8
8
4
Soak
Regular
4
Soak
Pause
Pause
Light
Cool
Light
Cool
Down
Off
8
Down
Off
8
Rinse
Spin
Short
Rinse
Spin
Short
Permanent
Press
Pull Start
Push Stop
Permanent
Press
Pull Start
Push Stop
Understanding normal washer sounds
Your new washer may make sounds that
your old one didn’t. Because the sounds are
unfamiliar, you may be concerned about
them. Don’t be; most of them are normal.
The following describes some of the sounds
you may hear and what causes them.
During washing
When you select a small load size setting
for a small wash load, the water level in your
washer is lower. With this lower water level,
you may hear a clicking sound from the
upper portion of the agitator.
During drain
The rate that water is drained from your
washer depends on your installation. If water
is drained quickly from the washer, you may
hear air being pulled through the pump. This
happens during the end of draining.
After drain and before spin
When the cycle changes from draining to
spinning, you may hear gears engaging.
9
Page 10
OPERATING YOUR WASHER
Understanding what happens in each cycle
When the Cycle Control Knob is set to a
number and pulled out, the washer fills (to
the selected load size) before agitation and
timing start. The washer begins agitating
immediately after filling; agitation occurs with
the washer lid up or down.
During agitation, the agitator creates a
continuous rollover action
that provides a thorough
cleaning of the wash load.
After agitation starts, the Cycle Control Knob
turns clockwise until it points to an OFF area
and the cycle ends.
The washer pauses briefly throughout
each cycle. These pauses are normal for
washer operation.
WASH
Fill
▼
Wash selected time
▼
Drain*
No agitation
▼
*The Permanent Press cycle partially
drains, fills, agitates briefly, and drains.
Spin
▼
RINSE
Fill
▼
Rinse
▼
Drain-No agitation
▼
Spin-Spray rinse
▼
Spin
▼
Off
10
Page 11
OPERATING YOUR WASHER
MAGIC CLEAN® lint filter
The lint filter at the bottom of the washer
basket cleans itself. During agitation, wash
and rinse water passes over the filter,
separating the lint from the water. The lint is
then spun away from the filter and out of the
system during the spin part of the cycle.
If your washer drains into a tub, remove
any lint collected in the tub or strainer.
MAGIC CLEAN
lint filter
Adding liquid chlorine bleach
Always measure liquid chlorine bleach. Do
not guess. Never use more than 1 cup
(250 mL) for a full load. Follow manufacturer’s directions for safe use. Use a cup
with a pouring spout to avoid spilling.
1. Let the washer fill and begin agitating
the load.
2. Add bleach to wash cycle so it can be
removed in the rinse cycle. Pour bleach
around agitator, not directly on load.
• Follow directions on care labels. Do not
use chlorine bleach on wool, silk,
spandex, acetates, or some flameretardant fabrics.
• When soaking with chlorine bleach, add
detergent to soak water.
NOTE: Undiluted bleach will damage any
fabric it touches. The damage appears as
rips, holes, tears, or color loss and may not
show up until several washings later.
Basket
interior
Adding liquid fabric softener
• Always dilute fabric softener with 1⁄2 to
1 cup (125 to 250 mL) warm water.
Undiluted fabric softener can stain fabrics.
• Add diluted fabric softener only in the
final rinse.
• Fabric softener should not be mixed with
other laundry products because greasy
stains may form. If stains form, remove
them by wetting the stain and rubbing with
liquid detergent or a bar of soap. Rewash
the stained item.
• Too much fabric softener can make some
items (diapers and towels) nonabsorbent.
If this happens, use less fabric softener or
do not use it every time.
11
Page 12
Caring for Your Washer
Proper care of your washer can extend its life. This section explains how to care for your
washer properly and safely.
Cleaning your washer
Exterior
Wipe up detergent, bleach, and other spills
with a soft, damp cloth or
sponge as they occur. Occasionally wipe the outside of
the washer to keep it looking
like new.
Do not put sharp or metal objects in your
washer. They can damage the
finish. Check all pockets for
pins, clips, money, bolts, nuts,
etc. Do not lay these objects
on your washer after emptying
pockets.
Winter storage or moving care
Install and store your washer where it will not freeze. Because some water may stay in the
hoses, freezing can damage your washer. If storing or moving your washer during freezing
weather, winterize it.
To winterize washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 quart (1L) of R.V.-type antifreeze in
the basket.
4. Run washer on a drain and spin setting
(see page 9) for about 30 seconds to mix
the antifreeze and water.
5. Unplug the power supply cord.
Interior
Clean interior with 1 cup (250 mL) of chlorine bleach mixed with 2 cups (500 mL) of
detergent. Run washer through a complete
cycle using hot water. Repeat process if
necessary.
NOTE: Remove hard water deposits using
only cleaners labeled as washer safe.
To use washer again:
1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Reconnect power supply cord.
5. Run the washer through a complete cycle
with 1 cup (250 mL) of detergent to clean
out antifreeze.
Non-use or vacation care
Operate your washer only when you are at
home. If you will be on vacation or not using
your washer for an extended period of time,
you should:
• Unplug the power supply cord or turn off
electrical power to the washer.
12
• Turn off the water supply to the washer.
This helps avoid accidental flooding
(due to a water pressure surge) while
you are away.
Page 13
Laundry Tips
This section reviews proper laundering techniques and gives you additional washing
information.
Preparing clothes for washing
• Close zippers, snaps, and hooks to avoid
snagging other items. Remove
pins, buckles, and other hard
objects to avoid scratching the
washer interior. Remove nonwashable trim and ornaments.
• Empty pockets and turn them inside out.
• Turn down cuffs, brush away lint and dirt.
• Turn synthetic knits inside out to avoid pilling.
Sorting
• Separate heavily soiled items from lightly
soiled ones, even if they would
normally be washed together.
Separate lint givers (towels,
chenille) from lint takers
wash water for best cleaning
and wrinkle-free results. Items should sink
and reappear later.
• Load washer properly and select correct
load size setting. Overloading or packing
the machine, and selecting a setting too
small for the wash load can:
– cause poor cleaning.
– increase wrinkling.
– create excessive lint.
– wear out items faster (because of pilling).
• Load by the amount of space items take
up, not by their weight.
• Mix large and small items in each load.
Load evenly to maintain
washer balance. An offbalance load can make the
washer vibrate during spin.
• Use a large load size setting to reduce
wrinkling with permanent press clothes and
some synthetic knits. These items should
have more room to move in the water than
heavy items (towels, jeans).
• Reduce wash time when using a small
load size setting. Loads with only a few
small items need less wash time.
13
Page 14
LAUNDRY TIPS
Loading suggestions
For these suggested full-sized loads, set the Load Size Selector to the highest load size
setting.
* The washer features cold rinses for all wash temperatures. In addition, on some models,
warm rinses are available with warm washes. Warm rinse water provides better water
extraction than cold rinse water and shortens drying times. However, warm rinse water may
increase wrinkling when line drying. In cold climates, warm rinse water also provides a more
comfortable temperature for handling the wash load.
Checking hot water
temperature
Your hot water should be 130°F (54°C) or
above. If you do not know your hot water
temperature, you can check it easily. You
may need to raise the temperature of your
water heater. To check your hot water:
1. Fill a pan with the hottest water available
from the faucet that fills your washer.
NOTE:If you do not have a faucet at your
washer site, collect the water from the
faucet closest to your washer.
2. Place a candy thermometer or cooking
thermometer in the water to check the
temperature.
NOTE: In wash water temperatures colder
than 70°F (21°C), detergents do not dissolve
well. Also, soils may be difficult to remove,
and some fabrics may retain wear wrinkles
and may have increased pilling.
Water hardness
Many poor washing results can be traced to
the hardness of the wash water. To check
your water hardness:
• City water – ask the city water company.
• Well water – ask the local water authority.
Ask for the mineral content in grains/gallon
or parts/million. If your water is more than
8 grains/gallon or more than 137 parts/
million, you should consider:
• Installing a water softener.
• Using more detergent.
• Using a packaged water conditioner.
• Not using soap.
15
Page 16
LAUNDRY TIPS
Washing special-care items
Most garments and household textiles have care labels with laundering instructions. Always
follow care label directions when they are available. Below are general washing instruc-
tions for some special washables.
ITEM
Blankets
(electric or woolen)
Curtains, drapes,
slipcovers
Diapers
Elastic, spandex
Flame-retardant
clothing
Knits
CARE INSTRUCTIONS
Pretreat spots and stains. Select water temperature, cycle, and
time according to the type of blanket being washed. Two rinses
may be necessary. Check care label to see if manufacturer
recommends machine washing.
Wash small loads. Crowding may cause wrinkling. Replace
slipcovers while still slightly damp. They will dry to fit tightly.
NOTE: Sun-damaged curtains and draperies will tear whether
hand or machine washed.
When using chlorine bleach for soaking, add extra detergent to
the load. Avoid overuse of fabric softeners – absorbency will be
reduced.
Elastic picks up oil from the body. Oil can damage elastic. Wash
often to reduce the damage. Use warm water and sufficient
detergent to remove oils. Do not use chlorine bleach.
Items will be clearly labeled as flame-retardant. Follow
manufacturer’s instructions to retain flame-retardant qualities.
Knits are comfortable to wear because they stretch. However,
this means that knits are more likely to be stretched and damaged when washed (especially bulky knits). Knits made of
synthetic fabrics such as polyester, nylon, and acrylic tend to
keep their original shape more than knits made of cotton
or ramie.
Pillows, stuffed
toys
Plastic, rubber
items
Quilts, bedspreads
Scatter rugs
Snowsuits, jackets
16
Washing feather pillows is not recommended unless they will be
dried in a dryer.
Treat as delicate items. Wash in warm water. Wash small items
in a mesh bag.
Do not wash cotton-filled comforters unless they are quilted or
stitched. Tucked cotton batting tends to slip and become lumpy.
An extra rinse may be necessary.
Shake or vacuum rugs to remove loose dirt. Wash more than one
rug at a time. If washing only one rug, add bath towels to balance
the load.
Wash only one or two items at a time. You may need to stop the
washer occasionally to press air from the items being washed. An
extra rinse may be necessary.
Page 17
Removing Stains
Stained, heavily soiled, or greasy items may need to be prewashed or soaked for best
results. Soaking helps remove protein-type stains like blood, milk, or grass. Prewashing helps
loosen soil before washing.
Stain removal rules
• Use warm water for soaking or prewashing
stained laundry. Hot water can set stains.
• Most stains are easier to remove when
they are fresh. Old or set stains may not
come out. Follow package directions for
pretreatment products.
• Before treating any stain, find out what
kind of stain it is, how old the stain is, what
kind of fabric it is, and if the fabric is
colorfast. (Check the care label.)
• Washing and drying can set some stains.
• Start with cold or warm water. Hot water
can set some stains.
Stain removal guide
• When bleach is recommended, use a
bleach that is safe for the fabric.
• Test stain removers on an inside seam or
hidden corner of the item to see if the color
is removed.
• Put the stained area face down on a paper
towel or white cloth. Apply the stain
remover to the back of the stain. This
forces the stain off the fabric instead of
through it.
• Meat tenderizer or enzyme presoaks help
break down some protein stains so they
are easier to remove.
STAIN
Alcoholic
beverage
Blood
Chewing
gum
Chocolate
or coffee
Crayon and
candle wax
Cream,
milk, or
ice cream
TO REMOVE
These stains turn brown with age, so treat immediately. Sponge or soak
fresh stains with cold water. Wash. If stain remains, soak 15 minutes in a
solution of lukewarm water, liquid detergent, and a few drops of white
vinegar. Rinse. Wash.
Rinse immediately or soak in cold water with enzyme presoak for 30
minutes or longer. Rinse. Rub detergent into any remaining stains. Rinse.
If stain remains, put a few drops of 3% hydrogen peroxide on stain for 3-5
minutes. Rinse thoroughly. Wash.
Use ice to make gum hard. Scrape off what you can. Sponge with a
nonflammable fabric cleaner. Let dry. Wash.
Sponge immediately with a nonflammable fabric cleaner or apply a prewash
soil and stain remover. Rinse. Wash. If stain remains, apply a liquid detergent to stain or soak in warm water with an enzyme presoak. Rewash.
Scrape off excess with a dull knife. Place fabric between two blotters or
facial tissue. Press with warm iron. Remove color stain with nonflammable
fabric cleaner. Hand wash until stain is gone. If full load is crayon stained,
take to cleaners or coin-operated dry cleaning machine.
Sponge with a nonflammable fabric cleaner, or a prewash soil and stain
remover. Rinse. Wash. Repeat if necessary. If stain remains, apply a few
drops of liquid detergent and a few drops of ammonia. Blot dry and rinse.
If stain remains, soak in an enzyme presoak. Wash.
continued on next page
17
Page 18
REMOVING STAINS
STAIN
Deodorants
and antiperspirants
Fat, grease,
or oil
Fruit stains
Grass or
green
vegetables
Ink or
ballpoint
pen ink
Iron or rust
TO REMOVE
Light stain: Treat with liquid detergent or your regular laundry detergent.
Wash in hottest water safe for fabric.
Heavy stain: Place face down on towel and treat with a paste of ammo-
nia and color safe bleach. Let stand for 30 minutes. Wash in hottest water
safe for fabric.
wWARNING
Fire Hazard
Do not wash or dry items soiled with vegetable or cooking oils
because they may contain some oil after laundering.
Doing so can result in death or fire.
Items soiled with vegetable or cooking oil should not be washed or dried.
For other types of greasy stains, use one of the methods below:
• Use pretreatment stain remover. Follow label directions. Wash in hottest
water safe for fabric.
• Use talcum powder to absorb as much grease as possible. Sponge with
a nonflammable fabric cleaner. Rinse. Wash.
• Treat with liquid detergent or rub a detergent paste on the stain. Wash
using hottest water safe for fabric.
Fresh stains: Soak immediately in cool water. Wash. If stain remains,
cover area with a paste made of color safe bleach, a few drops of hot
water, and a few drops of ammonia. Wait 15 to 30 minutes. Wash.
Old stains: Sponge with white vinegar. Rinse. Repeat procedure for
fresh stains.
Soak in warm or cold water with an enzyme presoak for at least 30 minutes, or sponge with denatured alcohol. Wash in water temperature and
bleach safe for the fabric. For colored fabrics, check colorfastness before
applying alcohol. For acetate, sponge with a nonflammable fabric cleaner.
If stain remains, bleach with 3% hydrogen peroxide. Rinse. Rewash.
Spray stain with an aerosol hair spray or rubbing alcohol. Sponge stain
continuously until all bleeding stops. Let dry. Repeat if necessary. Wash.
If stain remains, bleach if safe for fabric. (India and other indelible inks are
almost impossible to remove completely.)
Colored or noncolorfast items: Apply lemon juice and salt. Place in the
sun to dry. Rinse thoroughly. Repeat if necessary.
White or colorfast items: Try a rust remover. Test first on inside seam or
hem. Some rust removers are not washer safe. Follow package directions.
18
Page 19
REMOVING STAINS
STAIN
Ketchup
or tomato
products
Lipstick
Meat juice,
egg
Mildew
Mustard
Paint
Perspiration
Scorch
Soft drinks
TO REMOVE
Sponge immediately with a nonflammable fabric cleaner or apply a
prewash soil and stain remover. Rinse. Wash. If stain remains, apply a
liquid detergent to stain or soak in warm water with an enzyme presoak.
Rewash.
Apply nonflammable fabric cleaner or prewash soil and stain remover.
Blot with absorbent material. Repeat if necessary. Rinse. If stain still
remains, rub with liquid detergent. Wash.
Scrape off excess with a dull knife. Soak in cold or warm water with
enzyme presoak at least 30 minutes, or treat stains with a nonflammable
fabric cleaner. Wash.
Wash in hottest water safe for fabric. If stain remains, soak in warm water
and a color safe bleach for 15 to 30 minutes. Rewash. (Old mildew stains
are almost impossible to remove. Mildew fungus destroys or weakens
fabrics.) An alternative to bleach is to treat with salt and lemon juice and
dry in direct sunlight. Rinse and rewash. Mildew may form if wet or damp
laundry remains in your washer for extended periods of time. To prevent
mildew, promptly dry laundry after washing.
Treat immediately. Scrape off excess mustard. Sponge with a nonflammable fabric cleaner or a prewash soil and stain remover. Rinse. Work
liquid detergent and a few drops of vinegar into stain. Rinse. If stain
remains, apply 3% hydrogen peroxide. Rinse and wash.
Hand wash paint-stained items.
Water base: Treat stains while still wet. (These paints cannot be removed
after they have dried.) Rinse in warm water to flush out paint. Sponge with
a nonflammable fabric cleaner. Rinse. Wash.
Oil base: Scrape off fresh paint. Sponge with a nonflammable fabric
cleaner. While stain is still wet with solvent, rub liquid detergent into it.
Wash with hottest water safe for fabric.
Remove stains before ironing. Perspiration stains may weaken fabric.
Wash or sponge stain thoroughly with detergent and warm water. If
perspiration has changed the color of the fabric, use one of the following
treatments:
Fresh stains: Apply ammonia to stain. Rinse. Launder to remove
ammonia odor.
Old stains: Apply white vinegar to stain. Rinse. Launder to remove
vinegar odor.
Severe scorch cannot be removed. Wet stain with 3% hydrogen peroxide.
Cover with a dry cloth and press with an iron as hot as is safe for fabric.
Rinse well. Wash.
OR
Wet with lemon juice and spread in the sun to dry. Wash.
Sponge immediately with cold water and alcohol. Heat and detergent may
set stain.
19
Page 20
Troubleshooting
Most laundering problems are easily solved if you understand the cause. Check the following
list for common laundry problems and the next page for common washer problems. If you
need further assistance, see page 22.
Common laundry problems
PROBLEM
Brown, yellow
stains
Dye transfer
Gray whites,
dingy colors
Greasy looking
spots
Lint
Load too wet
after spin
Shrinking
CAUSE
• Chlorine staining
• Iron in water heater or pipes; iron and manganese in water
• Improper sorting
• Load not immediately removed from washer after end of cycle
• Improper sorting
• Water temperature too low
• Not enough detergent
• Using soap in very hard water (use detergent in hard water)
• Fabric softener poured directly on clothes
• Not enough detergent
• Improper sorting
• Paper or tissue in pockets
• Pilling being mistaken for lint
• Not enough detergent
• Cold rinses
• Cycle stopped before spinning is complete
• Fabric type (some knits stretch during manufacturing –
laundering returns fabric to original size)
• Care label directions not followed
Snags, rips,
and holes
Stiff, rough
fabrics
Twisting/
Tangling
Wrinkling
Yellow areas
(from body oils)
20
• Items damaged before washing
• Misuse of chlorine bleach (do not pour directly on clothes)
• Sharp items not removed from pockets; fasteners not fastened
• Using soap in very hard water (use detergent in hard water)
• Not enough detergent
• Line drying
• Overloading
• Clothes wrapped around agitator
• Overloading (leave more room for permanent press and knits)
• Load not immediately removed from washer after cycle
• Warm rinse water
• Cycle selection incorrect
• Water temperature too low
• Not enough detergent
Page 21
Common washer problems
Before calling for service, check these:
Is the lid closed?
Is the Cycle Control Knob set and pulled out?
Is the power cord firmly plugged into a live outlet with proper voltage?
Have you blown a household fuse or tripped a circuit breaker?
TROUBLESHOOTING
▼
▼
▼
▼
Are both the hot and cold water faucets turned on?
▼
Are the water hoses kinked or clogged?
▼
Is the drain hose higher than the water level in the washer? It must be higher for
proper operation.
▼
Is the washer making noises (see page 9), or vibrating?
Is the wash load properly distributed around the agitator?
NOTE:Washer stops briefly during a wash cycle. These pauses are normal.
If none of these items was causing your problem, see “Requesting Assistance or Service” on
page 22.
21
Page 22
Requesting Assistance
or Service
Before calling for assistance or service, please check “Troubleshooting” on pages 20-21. It
may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* …
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from anywhere
in the U.S.A.:
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service* …
Whirlpool has a nationwide network of
authorized Whirlpool service
companies. Whirlpool service
technicians are trained to fulfill
the product warranty and
provide after-warranty service,
anywhere in the United States. To locate the
authorized Whirlpool service company in
your area, call our Consumer Assistance
Center telephone number (see Step 1) or
look in your telephone directory Yellow
Pages under:
•APPLIANCE-HOUSEHOLD-• WASHING MACHINES &
MAJOR, SERVICE & REPAIRDRYERS, SERVICE & REPAIR
See:
Whirlpool Appliances or-
Authorized Whirlpool ServiceAuthorized Whirlpool Service
Example:
XYZ Service Co.)(
(
See:
Whirlpool Appliances or
Example:
XYZ Service Co.)
3. If you need FSP
®
replacement parts …
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your WHIRLPOOL
®
appliance. FSP replacement parts will fit
right and work right, because they are made
to the same exacting specifications used to
build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
Step 1.
4. If you are not satisfied
with how the problem
was solved …
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
Gearcase assembly
covered by your
warranty
* When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
22
Page 23
NOTES
23
Page 24
®
WHIRLPOOL
Automatic Washer Warranty
LENGTH OF WARRANTYWHIRLPOOL WILL PAY FOR
FULL ONE-YEAR
WARRANTY
FROM DATE OF
PURCHASE
LIMITED FIVE-YEAR
WARRANTY
FROM DATE OF
PURCHASE
LIMITED TEN-YEAR
WARRANTY
FROM DATE OF
PURCHASE
WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your washer.
2. Instruct you how to use your washer.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when your washer is used in other than normal, single-family household use.
C. Pickup and delivery. Your washer is designed to be repaired in the home.
D. Damage to your washer caused by accident, misuse, fire, flood, acts of God, or use of
products not approved by Whirlpool.
E. Any labor costs during the limited warranties.
F. Repairs to parts or systems caused by unauthorized modifications made to the
appliance.
FSP® replacement parts and repair labor to correct defects in
materials or workmanship. Service must be provided by an
authorized Whirlpool service company.
FSP replacement parts for any part of gearcase assembly if
defective in materials or workmanship. The gearcase assembly
is shown in the “Requesting Assistance or Service” section of
this book.
FSP replacement parts for any top and lid rust.
FSP replacement parts for outer tub should it crack, or fail to
contain water, due to defective materials or workmanship.
2-96
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so this exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state
to state.
Outside the United States, a different warranty may apply. For details, please contact
your authorized Whirlpool dealer.
If you need service, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help can be found by checking the “Requesting Assistance
or Service” section or by calling our Consumer Assistance Center telephone number,