Whirlpool 195428 User Manual
FRONT-LOADING
LAVEUSE AUTOMATIQUE
AUTOMATIC WASHER
USE AND CARE GUIDE
Table of Contents
WASHER SAFETY .............................................................2
ACCESSORIES .................................................................. 3
CONTROL PANEL AND FEATURES ................................3
CYCLE STATUS INDICATORS .........................................4
CYCLE GUIDE ................................................................... 5
USING YOUR WASHER ....................................................6
WASHER MAINTENANCE ..................................................... 9
TROUBLESHOOTING ........................................................... 11
WARRANTY ............................................................................... 18
ASSISTANCE OR SERVICE ........................ BACK COVER
Á CHARGEMENT FRONTAL
GUIDE D’UTILISATION ET
D’ENTRETIEN
Table des matières
SÉCURITÉ DE LA LAVEUSE ..........................................19
ACCESSOIRES .................................................................. 3
TABLEAU DE COMMANDE ET
CARACTÉRISTIQUES. .................................................... 20
TÉMOINS LUMINEUX DE PROGRAMME .....................21
GUIDE DE PROGRAMMES. ...........................................22
UTILISATION DE LA LAVEUSE. .....................................23
ENTRETIEN DE LA LAVEUSE. ............................................ 27
DÉPANNAGE. ......................................................................... 30
GARANTIE ............................................................................... 39
ASSISTANCE OU SERVICE. .....COUVERTURE ARRIÈRE
W10417737A
Designed to use only HE High Efciency
detergents.
Conçue pour l’utilisation d’un détergent haute
efcacité seulement.
WASHER SAFETY
2
ACCESSORIES
ACCESSOIRES
Customize your new washer and dryer with
the following genuine Whirlpool accessories.
For more information on options and ordering,
contact your dealer, or visit: www.whirlpool.com.
10" & 15.5" Pedestal
Color matched pedestals raise
the washer and dryer to a more
comfortable working height.
The large drawer provides
convenient storage.
Available in matching colors.
CONTROL PANEL AND FEATURES
1 2
Personnalisez votre nouvelle laveuse et sécheuse grâce
aux authentiques accessoires Whirlpool suivants. Pour
plus d’informations sur les options et sur les possibilités
de commande, contactez votre revendeur ou consultez :
www.whirlpool.ca.
Piédestal de 10" & 15.5"
Les piédestaux aux coloris assortis
surélèvent la laveuse et la sécheuse
pour les amener à une hauteur
d’utilisation plus confortable.
Le grand tiroir offre une capacité
de rangement pratique.
Coloris assortis disponibles.
3
5
1
STATUS LIGHTS
These lights show which portion of the cycle the washer
is operating. They also indicate when you can add an
additional item to the wash cycle. For more information
on each stage, see “Cycle Status Lights”.
2
WASH CYCLE KNOB
Use your Wash Cycle knob to select available cycles on
your washer. Turn the knob to select a cycle for your laundry
load. See “Cycle Guide” for detailed descriptions of cycles.
SETTINGS BUTTONS
3
Use the buttons along the bottom of the display to adjust
settings. See “Cycle Guide” for available settings on each
cycle. Not all settings are available with all cycles.
Temp
The recommended wash temperature is preset for each
cycle. You may also select a wash temperature based
on the type of fabric and soils being washed. For best
results, use the warmest wash water safe for your
fabric, following the garment label instructions. All wash
temperatures feature a cold rinse.
4
Cycle Signal
This cycle signal is helpful when you are removing items
from the washer as soon as it stops. Press and hold
CYCLE SIGNAL button for On or Off.
4
START/PAUSE BUTTON
Press and hold to start a cycle, or press once while
a cycle is in process to pause and press again to
continue the cycle. If you do not press START/PAUSE
within 5 minutes of choosing a cycle, the washer
automatically shuts off.
5
POWER BUTTON
Press to turn the washer on and off.
Press to stop/cancel a cycle at any time.
3
6
6
C
D
A
B
DISPENSER DRAWER
The dispenser drawer gives you the convenience of
automatically adding HE detergent, liquid chlorine bleach,
and fabric softener to the wash load at the proper time.
See “Using the Dispenser” for information on using the
dispenser drawer.
A
Release lever
Press down to remove the dispenser drawer.
High Efciency “HE” detergent compartment
B
This compartment holds liquid or powdered HE
detergent for your main wash cycle.
Liquid or powdered color-safe bleach or Oxi
booster product may be added to the HE detergent
compartment along with the same type of detergent,
liquid or powdered. Do not mix powdered and liquid
products in the HE detergent compartment.
C
Liquid chlorine bleach compartment
Automatically dilutes and dispenses liquid chlorine
bleach at the optimum time during the rst rinse
after the wash cycle. This compartment cannot dilute
powdered bleach.
D
Liquid fabric softener compartment
Automatically dilutes and dispenses liquid fabric
softener at the optimum time in the cycle.
n
Use only liquid fabric softener in this dispenser.
CYCLE STATUS INDICATORS
The Cycle Status Indicators show the progress of a cycle. At
each stage of the process, you may notice sounds or pauses
that are different from traditional washers.
Add a Garment
When Add a Garment is lit, you may pause the washer, open
the door, and add items.
Wash
This is the main portion of the wash cycle. You will see the
washer tumble the load. The motor sounds may change at
different stages in the cycle. The wash time is determined by
the selected cycle, along with your load size.
Rinse
You will hear sounds similar to the wash cycle as the
washer rinses and moves the load. If used, liquid chlorine
bleach is added in the rst rinse. Fabric Softener is added
in the last rinse.
Spin
The washer spins the load at increasing speeds for
proper water removal, based on the selected cycle
and spin speed.
Done
Once the cycle is complete, this light will come on. Remove
the load promptly for best results.
Door Lock
When the status light illuminates, the door is locked. The door
is locked and unlocked automatically, depending on the stage
of the wash cycle.
4
CYCLE GUIDE — STANDARD CYCLES
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best ts the
load being washed.
Not all cycles and options are available on all models.
For best performance, not all settings are available with each cycle, and some options cannot be used together.
Items to wash
using default
Cycle: Temp*:
Available
Options:
cycle settings:
Sturdy colorfast fabrics and
heavily soiled garments, towels,
and jeans
Normally soiled cottons, linens,
sheets, and mixed garment
loads
Sheer fabrics, lingerie,
sweaters, and special care
items marked “Hand Washable”
* All temperature selections feature a cold rinse.
Heavy Duty
Normal
Delicate
Hot
Warm
Cold
Hot
Warm
Cold
Warm
Cold
Cycle Signal
Cycle Signal
Cycle Signal
This cycle combines fast-speed tumbling,
longer wash time, and extra high-speed spin to
shorten drying times. It is designed for medium
and large loads.
This cycle combines medium-speed tumbling
and extra high-speed spin, and a load cooling
process to reduce wrinkling.
This cycle combines low-speed tumbling and
low-speed spin for gentle fabric.
CYCLE GUIDE — SPECIAL-PURPOSE CYCLES
Items to wash
Cycle: Temp*:
using default
cycle settings:
Swimwear, items that need
rinsing only.
Wet load of clothes.
No clothes in washer.
* All temperature selections feature a cold rinse.
Rinse & Spin
Drain & Spin
CLEAN
WASHER with
Affresh
Cold
N/A
N/A
™
Available
Options:
Cycle Signal
Cycle Signal
Cycle Signal
This cycle adds water followed by a high speed
tumbling. For some fabrics you may wish to set
the spin speed to a lower setting.
Use this cycle to get water extracted from
clothes or you want additional extraction on
a washed load. Using Drain & Spin. Use this
cycle with medium and large loads.
Use this cycle every 30 washes to keep the
inside of your washer fresh and clean. This
cycle uses a higher water level. Use with
AFFRESH® washer cleaner tablet or liquid
chlorine bleach to thoroughly clean the inside
of your washer. This cycle should not be
interrupted. See “Cleaning Your Washer.”
IMPORTANT: Do not place garments or
other items in the washer during the CLEAN
WASHER with Affresh
with an empty wash tub.
Cycle Details:
Cycle Details:
™
cycle. Use this cycle
Load Size Recommendations
For best results, follow the load size recommendations noted for each cycle.
Small load: Fill the washer drum with 3-5 items, not more than 1/4 full.
Medium load: Fill the washer drum up to about 1/2 full.
Large load: Fill the washer drum up to about 3/4 full.
Extra-large load: Fill the washer drum, but make sure clothes can tumble freely.
For best results, avoid packing tightly.
NOTE: A single item, bulky items, or tightly packing may cause imbalance. Add items or try to evenly distribute wet laundry in the
drum, and start a Rinse & Spin and Drain & Spin cycle. If the laundry is still wet, take half of the load out of the washer and try again.
5
USING YOUR WASHER
Choosing the Right Detergent
Use only High Efciency detergents. The package will be
marked “HE” or “High Efciency.” Low-water washing creates
excessive sudsing with a regular non-HE detergent. Using regular
detergent will likely result in longer cycle times and reduced
rinsing performance. It may also result in component failure and,
over time, build-up of mold or mildew. HE detergents are made
to produce the right amount of suds for the best performance.
Follow the manufacturer’s instructions to determine the amount
of detergent to use.
Use only High Efciency (HE) detergent.
First wash cycle without laundry
Before washing clothes for the rst time, if not completed
during the nal installation step, choose the NORMAL cycle
and run it without clothes. Use only HE detergent. Use 1/2 the
manufacturer’s recommended amount for a medium-size load.
This initial cycle serves to ensure the interior is clean before
washing clothes.
1. Sort and prepare your laundry
IMPORTANT:
n Empty pockets. Loose change, buttons, or any small object
can plug pumps and may require a service call.
n Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
n Mend rips and tears to avoid further damage to items
during washing.
n Turn knits inside out to prevent pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
n Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
n Always read and follow fabric care labels and laundry
product instructions. Improper usage may cause damage
to your garments.
2. Load laundry into washer
Sort items by recommended cycle, water temperature, and
colorfastness. Separate heavily soiled items from lightly soiled.
Separate delicate items from sturdy fabrics. Treat stains
promptly and check for colorfastness by testing stain remover
products on an inside seam.
6
Open the washer door. Place a load of sorted clothes loosely in
the washer. Items need to move freely for best cleaning and to
reduce wrinkling and tangling. Close the washer door by pushing
it rmly until the latch clicks.
n Depending on load type and cycle, the washer can be fully
loaded, but not tightly packed. Washer door should close
easily. See “Cycle Guide” for loading suggestions.
n Mix large and small items and avoid washing single items.
Load evenly.
n Wash small items in mesh garment bags. For multiple items,
use more than one bag and ll bags equally.
Using the Dispenser
To use the dispenser drawer:
1. Open the dispenser drawer.
2. Add laundry products as described in steps 3–5.
3. Slowly close the dispenser drawer. Make sure it is
completely closed.
NOTE: A small amount of water may remain in the dispensers
from the previous wash cycle. This is normal.
3. Add HE detergent to dispenser
HE detergent
compartment
Add liquid or powdered HE detergent
to this compartment.
Color-safe bleach or oxi products may
be added to this compartment along
with the same type of detergents.
NOTE: Do not mix powdered products
with liquid ones.
Do not overll; adding too much
detergent may cause detergent to be dispensed into
the washer too early.
Use only High Efciency
(HE) detergent.
4. Add fabric softener to dispenser
(if desired)
Liquid fabric
softener
compartment
Pour a measured amount of liquid fabric softener into liquid
fabric softener compartment. Always follow manufacturer’s
directions for correct amount of fabric softener based on your
load size.
Fabric softener is always dispensed in the last rinse.
IMPORTANT: Do not overll, dilute, or use more than 1/4 cup
(60 mL) of fabric softener. Do not ll past the MAX line.
Overlling dispenser will cause fabric softener to immediately
dispense into washer.
n
Do not spill or drip any fabric softener onto the clothes.
n
Do not use liquid fabric softener dispenser balls in this
washer. They will not dispense correctly.
5. Add liquid chlorine bleach
to dispenser (if desired)
Liquid chlorine
bleach
compartment
Use only chlorine bleach. Always follow the manufacturer’s
recommendations. Do not ll beyond the “MAX” level. Max
level: 2/3 cup (160 mL).
7
6. Press POWER to turn on washer
Press and hold POWER to turn on the washer.
9. Press and hold START/PAUSE
to begin wash cycle
7. Select CYCLE
Turn cycle knob to select your wash cycle. See “Cycle Guide”
for details on cycle features. Not all options and settings are
available on all cycles.
8. Adjust settings, if desired
Press and hold the START/PAUSE button to start the wash
cycle. To pause a cycle in progress, press the START/PAUSE
button once, then press and hold again to continue the cycle.
To cancel a cycle, press the POWER button.
Door Lock
Once you press and hold START/PAUSE, you will hear
the door lock, unlock, and lock again. When the door lock
light illuminates, the door is locked. The door is locked
and unlocked automatically, depending on the stage of
the wash cycle.
Unlocking the door to add garments:
If you need to open the door to add 1 or 2 missed garments,
you may do so while the “Add a Garment” light is lit.
Press START/PAUSE once; the door will unlock once the
washer movement has stopped. This may take several
minutes. Then close door and press START/PAUSE again
to continue the cycle.
To add garments after the Add a Garment period is over, the
wash cycle needs to be canceled, the items added, and a new
wash cycle started.
The default settings for the selected cycle will glow. If desired,
press the button beneath each setting to adjust the Temp and
Cycle Signal. Tightly packed, unbalanced loads, or excessive
suds may also cause the washer to increase the cycle time.
NOTE: Not all settings are available on all cycles. See “Cycle
Guide” for available settings.
8
10. Remove garments promptly
after cycle is nished
Door seal
Promptly remove garments after cycle has completed to
avoid odor and rusting of metal objects on garments. When
unloading garments, pull back the door seal and check for
small items between the tub and the basket.
NOTE:
n
After any wash cycle is completed, the door must be opened
and then closed before a new cycle can begin.
n
A small amount of water may remain in the dispensers after
the wash cycle is complete. This is normal.
n
This washer has a tight seal to avoid water leaks. To avoid
odors, leave the door open to allow the washer to dry
between uses.
WASHER MAINTENANCE
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes.
To keep washer interior odor-free, follow this recommended
cleaning procedure at least once a month:
1. Make sure laundry drum is empty.
2. Using recommended AFFRESH® washer cleaner, add
one tablet to washer basket.
OR
If using liquid chlorine bleach, add 2/3 cup (160 mL) to
liquid chlorine bleach dispenser.
IMPORTANT: Do not add detergent to CLEAN WASHER
with Affresh™ cycle. Do not use more than recommended
amount of bleach to avoid damaging product over time.
3. Close washer door and dispenser drawer.
4. Press POWER.
5. Select CLEAN WASHER with Affresh™ cycle.
6. Press and hold START/PAUSE.
NOTE: The basket will rotate, then the door will unlock,
lock again, and then the cycle will continue. The washer will
not ll, and the basket will rotate while the washer runs a
short sensing cycle. This will take approximately 3 minutes.
7. The cycle will determine whether clothing or other items
are in the washer. If no items are detected in the washer,
it will proceed to Step 8.
If the Wash LED light ashes, the door will unlock.
Remove clothing or items in the washer. Press POWER
to cancel the ashing LED light. Then repeat steps 1, 2,
and 6 to start the cycle again.
8. Once the cycle has started, allow it to nish. If START/
PAUSE or POWER is pressed before the cycle is
complete, “Int” (Interrupted) will appear in the display.
It may take up to 10 minutes for the door to unlock.
9. After the cycle has ended, leave the door open slightly,
to allow for better ventilation and drying of washer
interior.
To clean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use mild soap and water if needed.
IMPORTANT: To avoid damaging washer nish, do not use
abrasive products.
9
CLEANING THE DISPENSER
CLEANING THE DOOR SEAL
You may nd laundry product residue leftover in your
dispenser compartments. To remove residue, follow this
recommended cleaning procedure:
1. Pull dispenser drawer out until it stops.
2. Press down on the release lever and pull straight out
to remove the dispenser.
3. Remove the insert (the siphon from the softener and
bleach compartments).
1. Open the washer door and remove any clothing or items
from the washer.
2. Inspect the colored seal between the door opening and the
basket for stained areas. Pull back the seal to inspect all
areas under the seal and to check for foreign objects.
Seal
3. If stained areas are found, wipe down these areas of the
seal, using the procedure that follows.
a) Mix a dilute solution, using 3/4 cup (177 mL) of liquid
chlorine bleach, and 1 gal. (3.8 L) of warm tap water.
b) Wipe the seal area with the dilute solution, using
a damp cloth.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the
washer interior air dry with door open.
IMPORTANT: Wear rubber gloves when cleaning for
prolonged periods. Refer to the bleach manufacturer’s
instructions for proper use.
4. Wash dispenser and cover panel in warm, soapy water,
using a mild detergent.
5. Rinse with warm water.
6. Air dry or wipe with a clean towel. Replace the insert.
7. Align edges of dispenser with guides in washer, then
slide dispenser back into slot.
IMPORTANT: Dispenser is not dishwasher safe.
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving,
or not using your washer for a period of time, follow these
steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer to avoid ooding due
to water pressure surges.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket
and run washer on RINSE & SPIN cycle for about
30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
IMPORTANT: To reduce risk of hose failure, replace inlet
hoses every ve years and periodically inspect for kinks,
cuts, wear, or water leaks.
HELPFUL TIP: When replacing your inlet hoses, mark
replacement date on label with a permanent marker.
10
TRANSPORTING YOUR WASHER
REINSTALLING/USING WASHER AGAIN
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain hose from drain system and from back
of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Bundle power cord with a rubber band or cable tie to
keep it from hanging onto the ground.
IMPORTANT: Call for service to install transport bolts.
Washer must be moved with transport bolts and in the
upright position. To avoid structural damage to your
washer, it must be properly set up for relocation by a
certied technician.
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through NORMAL cycle to clean washer
and remove antifreeze, if used. Use only HE detergent.
Use half the manufacturer’s recommended amount for
a medium-size load.
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
If you experience
Error Code Appears in Display
Once any possible issues are corrected, press START/PAUSE once to clear the code.
Then press START/PAUSE again to restart washer. If code appears again, call for service.
Sd (Excess suds)
appears in display
F8E1 (long ll - no
water supply error)
appears in display
Excessive suds in washer. Washer is
running a suds reduction routine.
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Possible Causes
Allow the machine to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer’s instructions. If the
dial is ashing, reselect your desired cycle using a cold wash
temperature, and press START/PAUSE. Do not add detergent.
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Press START/PAUSE once to clear the code. Then press
START/PAUSE again to restart washer. If code appears again,
call for service.
Solution
11
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
If you experience
Error Code Appears in Display (cont.)
F9E1 (drain pump
system error) appears
in display
F--E-- code (Washer
problem)
Vibration or Off-Balance
Vibration, rocking, or
“walking”
Noises
Clicking or metallic
noises
Gurgling or humming
Water Leaks
Check the following for
proper installation:
Water or suds leaking
from door or rear of
cabinet
Check plumbing for correct
drain hose installation. Drain hose
extends into standpipe farther than
4.5" (114 mm).
System error code. Press POWER to cancel cycle and clear the code. Then press
Feet may not be in contact with the
oor and locked.
Washer may not be level.
Load could be unbalanced
or too large.
The shipping bolts are still in the back
of the washer.
Door locking or unlocking.
Objects caught in washer
drain system.
Washer may be
draining water.
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection. Check that the drain hose is properly secured to drainpipe or
Check household plumbing for leaks
or clogged sink or drain.
Not using HE detergent or using too
much HE detergent.
Possible Causes
Solution
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the oor.
POWER and select DRAIN & SPIN if there is excessive water
in the washer. If the code appears again, call for service.
Front and rear feet must be in rm contact with oor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
Avoid tightly packing the load. Avoid washing single items.
Balance a single item such as a rug or jacket with a few extra
items.
Use medium or low-speed spin for oversized, non-absorbent
items such as comforters. Use Delicate cycle for other non-
absorbent items such as poly-lled jackets. See “Cycle Guide”.
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer” in this Use and Care Guide.
See “Remove Transport System,” in Installation Instructions.
The door will lock unlock and lock again. You will hear three
clicks after pushing START. This is normal.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a humming sound with
periodic gurgling or surging as nal amounts of water are removed
during the spin/drain cycles.
Tighten ll-hose connection.
Make sure all four ll hose at washers are properly seated.
laundry tub.
Water can backup out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Only use HE detergent. Suds from regular detergents can
cause leaking from the door or rear of cabinet. Always measure
detergent and follow manufacturer’s directions based on your
load requirements.
12
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