Whirlpool 11-0086-11 User Manual

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Platinum Elite Class

Owner’s Manual

PLATINUM ELITE

CLASS

WWW.ARTESIANSPAS.COM

Part # 11-0086-11

This manual covers the following spas

PIPER GLEN

DOVE CANYON

PELICAN BAY

QUAIL RIDGE

TABLE OF CONTENTS

Congratulations..............................................................

Safety Warnings..............................................................

Line Drawing Key...........................................................

Spa Conguration and Water Capacities.....................

Electrical Requirements and Installation.....................

60 Hz Electrical Wiring...........................................

50 Hz Electrical Wiring...........................................

Spa Start Up....................................................................

Selecting a Location..............................................

Inspection..............................................................

Filling the Spa with Water......................................

Turning the Power On............................................

Verifying Water Circulation.....................................

Testing the GFCI Breaker......................................

Priming the Pump..................................................

Water Preparation.................................................

in.XM Controller Diagram......................................

Icon Introduction.............................................................

Spa Functions ................................................................

Standby Key..........................................................

Pump Keys............................................................

Light Key................................................................

Basic Programming........................................................

Program Key..........................................................

Setting the Time.....................................................

Setting Filter Cycle Start Time...............................

Setting Filter Cycle Duration..................................

Filter Cycle Frequency...........................................

Setting Economy Mode.........................................

Setting Economy Start Time..................................

Setting Economy End Time...................................

Setting Temperature Unit.......................................

Water Temperature Regulation..............................

Cool Down.............................................................

Smart Winter Mode................................................

1 3 5 6 10 11 13 16 16 17 17 19 19 19 20 20 21 22 23 25 25 26 27 27 27 27 27 28 28 28 28 29 29 29 29

TABLE OF CONTENTS cont....

Maintaining Your Spa...............................................

Draining Your Spa............................................

Pillow Care......................................................

Jet Care...........................................................

Removing, Installing, and Cleaning Filters......

Winterizing Your Spa.......................................

Replacing the Light Bulb..................................

Spa Cabinet Care............................................

Cleaning Your Spa Interior...............................

Cover Care......................................................

Chemical Treatment of Water..........................

Water Chemistry........................................................

Water Treatment Glossary...............................

Spa Chemicals Glossary..........................................

Maintaining the Proper pH...............................

Troubleshooting........................................................

Warranty Information...............................................

Interior Spa Diagram................................................

30 30 30 31 32 33 33 34 34 35 36 37 37 42 43 44 51 57

Congratulations...

Congratulations on the purchase of your new Platinum Elite spa

by Artesian. We know you will enjoy your spa. Although spas are

relaxing and fun, we believe they can be an indispensable part

of a healthy lifestyle. The spa lifestyle is one that encourages

health and well-being.

Owning a spa brings some responsibility. With proper care, your

spa will provide years of enjoyment and therapy for your family

and friends. Please take time to read and understand all of the

instructions provided before you install your Artesian spa. This

owner’s manual is meant to be a supplement to the training you

should receive from your dealer when you purchase and start up

your spa for the rst time.

Please remember your spa is a powerful piece of electrical

equipment. It is extremely important that you have it properly

installed to ensure safe use. This manual explains safety

precautions, installation instructions, and operating and

maintenance procedures. If you have any questions regarding

this manual, please call your competent Artesian spa dealer,

who will be happy to further assist you.

Before you do anything else, make sure you

visit our website at www.artesianspas.com and

For your future reference and convenience, please record the Serial and Model number along with the installation date in the spaces provided below. STORE THIS MANUAL WHERE YOU CAN EAS- ILY FIND IT WHEN NEEDED. The serial and model numbers are mounted on the base of the equipment enclosure area, as shown below.

Spa Serial Number_____________________________________

Spa Model Number_____________________________________

Spa Installation Date____________________________________

Dealer Name, Address, and Telephone Number

____________________________________________________

Diagram of Where to Find Serial Number

Serial Number Information

SAFETY WARNINGS

PLEASE TAKE THE TIME TO READ ALL OF THESE WARNINGS AND CAUTIONS PRIOR TO USING YOUR SPA

PLEASE, be a responsible spa owner. When installing and using this spa, always adhere to basic safety precautions. Be sure to list emergency telephone numbers at the telephone nearest the spa, including physician,

hospital, ambulance, police, and the re department. Be certain to explain

safety precautions to all new or occasional users of your spa. Remember, they may not be aware of the possible risks associated with the spa water temperature.

Have at least one family member learn CPR (cardiopulmonary resuscitation). IT COULD SAVE A LIFE!

1. READ AND FOLLOW ALL INSTRUCTIONS!

2. WARNING - To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

3. A wire connector is provided on this unit to connect a minimum 8 AWG (8.4 mm ) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5 m) of the unit.

4. DANGER - Risk of Accidental Drowning - Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.

5. DANGER - Risk of Injury - The suction ttings in this area are sized

to match the specic water ow created by the pump. Should the need arise to replace the suction ttings or the pump, be sure the ow rates are

compatible.

Never operate spa if the suction ttings are broken or missing. Never replace a suction tting with one rated less than the ow rate marked on the original suction tting.

6. DANGER - Risk of Electrical Shock - Install at least 5 feet (1.5 m) from all metal surfaces. As an alternative, a spa may be within 5 feet of metal surfaces if each metal surface is permanently connected by a minimum 8 AWG (8.4 mm ) solid copper conductor to the wire connector on the terminal box that is provided for this purpose.

7. DANGER - Risk of Electric Shock - Do not permit any electrical appli- ance such as a light, telephone, radio, or television, within 5 feet (1.5 m) of a spa.

SAFETY WARNINGS cont...

8. WARNING - To reduce the risk of injury:

a) The water in a spa should never exceed 40ºC (104ºF). Water temperatures between 38ºC (100ºF) and 40ºC are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.

b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38ºC (100ºF).

c) Before entering a spa, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices varies.

d) The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.

e) Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa.

f) Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.

AUDIO COMPONENT WARNINGS

Spas equipped with the Audio system should follow these guidelines for safety:

1. CAUTION - Risk of Electrical Shock - Do not leave compartment door open.

2. CAUTION - Risk of Electrical Shock - Replace components only with identical components.

3. Do not operate the audio controls while inside the spa.

4. WARNING - Prevent Electrocution - Do not connect any auxiliary components (for example cable, additional speakers, headphones, additional audio/video components, etc.) to the system.

5. These units are not provided with an outdoor antennae; when provided, it should be installed in accordance with Article 810 of the National Electrical Code, ANSI/NFPA 70.

6. Do not service this product yourself as opening or removing covers may expose you to dangerous voltage or other risk of injury. Refer all ser-

vicing to qualied service personnel.

KEEP THESE SAFETY INSTRUCTIONS IN A CONVENIENT AND READILY ACCESSIBLE LOCATION!!

LINE DRAWING KEY

Name of Component

5” Helix DIirect W / ESC

5” Helix MSSG W / ESC

5” Helix Roto W / ESC

3” Helix Roto W /ESC

2” Helix Direct

Helix Whirlpool

7” Jumbo Storm Massage W / ESC

Jet Floor Sweeper

Ozone / Drain Jet SS

Symbol for Component

Line Drawings may not be exact models of your particular spa.

Certain options may be shown that are not included on your spa.

SPA CONFIGURATION AND WATER CAPACITY

PELICAN BAY

Volume 550 gal 2082 l

Weight (dry/lled) 1170/5755 lbs 531/2610 kg

Dimensions 108x92x37in 274x234x94 cm Control in.XM in.XM Heater 4kW in.THERM 3.6kW in.THERM Circulation System Laing Hi-Flo Laing Hi-Flo Ozone CD CD Cartridge Filter 2 2 Disposable Filter 1 1 6” Waterfall 2 2

SPA CONFIGURATION AND WATER CAPACITY

PIPER GLEN

Volume 505 gal 1514 l

Weight (dry/lled) 1120/5330 lbs 508/2418 kg

Dimensions 92x92x37in 234x234x94 cm Control in.XM in.XM Heater 4kW in.THERM 3.6kW in.THERM Circulation System Laing Hi-Flo Laing Hi-Flo Ozone in.Zone, CD in.Zone, CD Cartridge Filter 2 2 Disposable Filter 1 1 6” Waterfall 2 2

SPA CONFIGURATION AND WATER CAPACITY

QUAIL RIDGE

Volume 345 gal 1174 l

Weight (dry/lled) 900/3776 lbs 408/1713 kg

Dimensions 92x79x34in 234x196x86 cm Control in.XM in.XM Heater 4kW in.THERM 3.6kW in.THERM Circulation System Laing Hi-Flo Laing Hi-Flo Ozone CD CD Cartridge Filter 2 2 Disposable Filter 1 1 6” Waterfall 2 2

SPA CONFIGURATION AND WATER CAPACITY

DOVE CANYON

Volume 475 gal 1514 l

Weight (dry/lled) 1050/5010 lbs 476/2272 kg

Dimensions 92x92x37in 234x234x94 cm Control in.XM in.XM Heater 4kW in.THERM 3.6kW in.THERM Circulation System Laing Hi-Flo Laing Hi-Flo Ozone CD CD Cartridge Filter 2 2 Disposable Filter 1 1 6” Waterfall 2 2

ELECTRICAL REQUIREMENTS AND INSTALLATION

The following information is provided for hooking up electrical supply to

your new spa. A qualied, licensed, electrician must perform this work.

Failure to follow these instructions will terminate all warranty coverage and can cause serious injury or death. Your 60 Hz Artesian spa is preset at the factory to run on 240V with a 48 amp input. This feature gives you the most performance out of your spa. This will require a 240V, 60-amp GFCI If a 60-amp service is not available, your spa can be made to run with 32 or 40 amps input rating. Press the SELECT key on the spa control pack to change the input rating. Your export 50 Hz Artesian spa is preset out of factory to run 230V240V 3 wires 30 amp max input. This product must always be connected to residual current device (RCD) having a trip current of not more than 30 mA.

ELECTRICAL WIRING

WARNING: Your spa must be wired by a certied electrician and according to these instructions. Failure to do so will terminate all warranties and all listings from the independent listing facility.

1) The Platinum Elite Class Spa requires a 240 VAC dedicated system. The spa must be hard wired to the power supply, with no plug-in connections, extension cords, or sharing of service.

2) The spa requires that you run 6 (10 mm²) or 8 (8.4 mm²) AWG copper wire, depending on the GFCI size. Do Not Use Aluminum Wire.

3) The power supply must have a suitable Ground Fault Circuit Interrupter (GFCI), according to Section 422-20 of the National Electrical Code, ANSI/NFPA 70-7987 or other national installation requirement with a residual current device (RCD) having a trip current of not more than 30 mA. This could be used as the shut-off switch, which must be installed in plain view of the spa. This electrical service must be readily accessible to the spa occupants, but must not be within 5 feet of the spa.

4) Use only non-metallic conduit and ttings when installing power to

the spa.

5) After your spa has been positioned, route lines through the knockout on the left or right front corner of the spa.

6) Connect the power to the spa.

50Hz Electrical Wiring Diagram

Pack Terminal Block from GFCI

MUST BE DONE BY A CERTIFIED ELECTRICIAN

1) The black and red wires from the main electrical box* must be connected to the input lugs in the GFCI.

2) The white wire from the main electrical box* must be connected to the dedicated neutral bar inside the GFCI box.

3) The green or copper wire from the main electrical box* must be connected to a separate dedicated ground bar inside the GFCI box.

4) The red and white wires from the spa connect to the GFCI breaker output terminals.

5) The white wire from the spa must connect to the center load terminal ON THE GFCI BREAKER, usually behind the white pig-tail on the breaker itself

6) The white pig-tail from the GFCI breaker must connect to the dedicated ground bus inside the GFCI breaker box.

7) The green or copper wire from the spa must connect to the dedicated ground bus inside the GFCI box.

*Main electrical box refers to the house distribution panel and not the GFCI

Electrical wiring

Main electrical box GFCI panel

Warning!

"For units for use in other than single-family dwellings, a clearly labeled

emergency switch shall be provided as part of the installation. The switch shall be readily accessible to the occupants and shall be installed at least 5 feet (1.52 m) away, adjacent to, and within sight of the unit".

For 240 VAC (4 wires)

Correct wiring of the electrical service box, GFCI, and pack terminal block is essential. Call an electrician if necessary.

For 240 VAC (*3 wires)

*If connected to a 3 wire system (without neutral), all 120 VAC components will not work.

Electrical wiring 50 Hz

Warning!

This product must always be connected to a circuit protected by a residual-current device (RCD) having a rated operating residual-current not exceeding 30 mA.

Proper wiring of the electrical service box, RCD and in.xm.ce terminal block is essential!

Check your electrical code for local regulations. Only copper wire should be used, never aluminum.

To install the wiring for the in.xm.ce spa control, you'll need a Phillips screwdriver, a 14 mm (9/16") nut driver or a at screw-driver. Loosen the 2 screws of the spa pack door and open it. Remove 200 mm (8") of cable insulation. Strip away 25 mm (1") of each

wire insulation. Pull the cable through the cutout of the box and use an IEC certied

plastic bushing that will maintain the IPX5 rating. Also, the power cord must be in accordance with the national electrical code of the country in which it's to be installed and must maintain IPX5 rating. Make sure that only the uncut sheathing is clamped at this opening. Push the color-coded wires into the terminals as indicated on the sticker, use the 14 mm (9/16") wrench or at screwdriver to tighten the bolts on the terminals. After making sure wire connections are secure, push them back into the box and close the door. Tighten the 2 screws of the spa pack door.

Connect the bonding conductor to the bonding lug on thel eft side of the in.xm.ce spa pack (a grounded electrode conductor shall be used to connect the equipment grounding conductors).

Important!

CE and UL /CSA parts are not interchangeable!

This note applies to all in.xm.ce spa packs, in.therm. ce heating systems & in.link connectors.

Bonding lug

Electrical wiring 50 Hz

Case 1

The installation of electrical circuit jumpers is needed in certain input supply congurations.

Use uncut jumper as supplied in the case of an input supply wiring, single-phase 1 x 230 VAC (32 A max).

Case 3

Case 2

In the case of an input supply wiring for a dual phase system 2 x 230 VAC (16 A max), you'll need to cut off a portion of the jumper piece.

Proceed as follows:

Use a pair of pliers to rmly

hold the upper half of the metal jumper, then break off the other half.

Important!

Please note that in a 3-phase system 1 x 230 VAC (3 x 16A) No jumper installation is required.

Safely dispose of the discarded portion in accordance with the local waste disposal legislation in force.

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Electrical wiring 50 Hz

1 x 230 VAC (1 x 32A) Single-phase

1 x 230 VAC (2 x 16A) Dual-phase*

1 x 230 VAC (3 x 16A) Three-phase

An IEC certied bushing that will maintain the IPX5 rating must be used. The power

cord must be in accordance with the national electrical code of the country in which the in.xm.ce is to be installed.

*Dual-phase system: two electrical phases out of a three-phase power system. It's important to note that on a polyphase power system, all electrical phases must share the same neutral.

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