Westinghouse WRCG914BC User Manual

INSTALLATION & USER MANUAL
CANOPY RANGEHOOD
WRCG930SB, WRCG940SB, WRCG914BC
WARNING
WARNING
TIPS & INFORMATION
ENVIRONMENTAL TIPS
CONTENTSCONGRATULATIONS
Dear customer,
Congratulations and thank you for choosing our canopy rangehood. We are sure you will find your new rangehood a pleasure to use. Before you use your rangehood, we recommend that you read through the whole user manual, which provides the description of the rangehood and its function.
To avoid the risks that are always present when you use an electrical appliance it is important that the canopy rangehood is installed correctly and that you read the safety instructions carefully to avoid misuse and hazards. We recommend that you keep this instruction booklet for future reference and pass it on to any future owners. After unpacking the canopy rangehood please check it is not damaged. If in doubt, do not use the appliance but contact your local Electrolux Service Centre.
Conditions of use
This appliance is intended to be used in household and similar applications such as:
• Staff kitchen areas in shops, offices and working environments
• Farm houses
• By clients in hotels, motels and other residential type environments
• Bed and breakfast type environments
• Catering and similar non-retail applications
Please ensure you read the instruction manual fully before you call for service, or a full service fee could be applicable.
Record model and serial number here:
Important safety instructions ........................................................3
Product description ...........................................................................5
Rangehood dimensions ................................................................. 6
Installation ............................................................................................. 8
Using your rangehood ...................................................................13
Care & maintenance .........................................................................13
Troubleshooting .................................................................................14
Optional ducting accessories ......................................................16
Warranty ................................................................................................19
Please read the user manual carefully and store in a handy place for later reference.
WARNING
This symbol indicates information concerning your personal safety.
CAUTION
This symbol indicates information on how to avoid damaging the appliance.
IMPORTANT
This symbol indicates tips and information about use of the appliance.
ENVIRONMENT
This symbol indicates tips and information about economical and ecological use of the appliance.
CONTENTS
2 CONTENTS
Model number:........................................................................................
Serial number: .........................................................................................
PNC: .............................................................................................................
IMPORTANT INFORMATION THAT MAY IMPACT YOUR MANUFACTURER’S WARRANTY
Adherence to the directions for use in this manual is extremely important for health and safety. Failure to strictly adhere to the requirements in this manual may result in personal injury, property damage and affect your ability to make a claim under the Westinghouse manufacturer’s warranty provided with your product. Products must be used, installed and operated in accordance with this manual. You may not be able to claim on the Westinghouse manufacturer’s warranty in the event that your product fault is due to failure to adhere this manual.
TIPS & INFORMATION
ENVIRONMENTAL TIPS
WARNING
IMPORTANT SAFETY INSTRUCTIONS
This manual explains the proper use of your new Westinghouse canopy rangehood. Please read this manual carefully before using the product. This manual should be kept in a safe place for handy reference. This canopy rangehood is a domestic appliance which has been manufactured and tested to comply with Australian and New Zealand Standard AS/NZS 60335.2.31.
IMPORTANT
Important – check for any damages or marks
If you find the rangehood is damaged or marked, you must report it within 7 days if you wish to claim for damage/marks under the manufacturers warranty. This does not affect your statutory rights.
Unpacking
Check that the cooker hood has no damage. Transportation damage should immediately be reported to the company responsible for the transportation Damage, faults and missing details should immediately be reported to the retailer. Take care of the packing materials so that small children cannot play with them
ENVIRONMENT
Information on disposal for users
• Most of the packing materials are recyclable. Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers.
• If you wish to discard this product, please contact
your local authorities and ask for the correct method of disposal.
These warnings have been provided in the interest of safety. You MUST read them carefully before installing or using the appliance.
The appliance must be plugged into its own
This appliance can be used by children aged from 8
This canopy rangehood is not recommended for
Grease filters must be removed every four weeks
The exhaust from the canopy rangehood must not
Exhaust air must not be discharged into a wall cavity,
• There must be adequate ventilation of the room when
Always cover lit gas burners with pots or pans when
Always switch off gas burners before you remove
Do not leave lit gas burners exposed due to the risk
The hood must always be disconnected from
Failure to install the screws or fixing device in
WARNING
dedicated 220-240V, 50Hz AC electrical outlet.
years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
barbecues and cannot be installed for external use.
(maximum) for cleaning to reduce the risk of fire.
be discharged into any heating flue, which may carry combustion products from other sources. (Fig 1)
unless the cavity is designed for the purpose.
the canopy rangehood is used at the same time as appliances burning gas or other fuels.
canopy rangehood is in use.
pots or pans.
of fire. (Fig 2)
the electricity supply before beginning any maintenance work.
accordance with these instructions may result in electrical hazards.
Fig. 1 Fig. 2
SAFETY
3SAFETY
IMPORTANT SAFETY INSTRUCTIONS (CONTINUED)
Electrical connection
Check that the mains voltage matches with the voltage on the data plate inside the canopy rangehood. Check that the installation complies with standards of local building, gas and electrical authorities. Before connecting to the mains supply ensure that the mains voltage corresponds to the voltage on the rating plate inside the cooker hood.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or similarly qualified person in order to avoid a hazard.
Safety warnings – for the installer
When installing the cooker hood, make sure you adhere to the minimum and maximum distances from the cooker hood base to the hob surface (refer to page 8).
Exhaust flue installation: The following rules must be strictly followed to obtain optimal air extraction.
Keep exhaust flue short and straight.
Do not reduce the size or restrict exhaust flue. Keep
bends in the exhaust flue to a minimum.
When using flexible flue always install duct with helix
pulled taut to minimise pressure loss.
Failure to observe these basic instructions will
drastically reduce the performance and increase the noise levels of the cooker hood.
Exhaust air must not be discharged into a wall cavity, unless the cavity is designed for that purpose. The exhaust from the cooker hood must not be discharged into any heating flue, which may carry combustion products from other sources.
NOTE: Some installations may require the telescopic exhaust cover to be cut to length. Cut with sharp tin snips or a fine-tooth hack saw blade, taking care not to distort or dent the exhaust cover.
4 SAFETY
PRODUCT DESCRIPTION
WRCG930SB WRCG940SB/WRCG914BC
1
Upper Flue mounting bracket
2
Telescopic flue cover
3
Lower Flue mounting bracket
4
Lower Flue cover
5
150-120 reducer
6
Exhaust transition duct
(with Valve for WRCG914BC model only)
7
Hood motor body
8
Glass fixing screws x4
9
Glass canopy
10
Filter
1
2
3
4
5
6
7
8
9
Fig. 3
Additional items required for installation
· Fixings required to attach rangehood body and
anti tilt brackets
· Fixings required to attach flue cover
mounting brackets
Technical specification
· Power supply: 240 V 50 Hz. Connects to 10 A power point
· Lights: 2 x 4 watt, 240 V LED (for WRCG930SB & WRCG940SB)
· Lights: 2 x 3.5 watt, 240 V LED (for WRCG914BC)
10
· Worm drive clamps, duct tape or cable ties
· Ducting accessories
MODEL WRCG930SB WRCG940SB
Height 730 mm - 1115mm 745 mm - 1130mm Width 900mm 900mm Depth 500mm 500mm Max absorbed power 338 W 338 W Lighting 2 x 4W LED (GU10 fitting) 2 x 4W LED (GU10 fitting) Outlet diameter 150mm 150mm Electrical connection 220 - 240V, 50Hz 220 - 240V, 50Hz
The manufacturer reserves the right to make technical changes.
WRCG914BC
745 mm - 1130mm 900mm 500mm 337 W 2 x .5W LED (GU10 fitting) 150mm 220 - 240V, 50Hz
5PRODUCT DESCRIPTION
RANGEHOOD DIMENSIONS
WRCG930SB
500
320
280
900
6 DIMENSIONS
Min 730/ Max 1115
576
588 380
Fig. 4
WRCG940SB/WRCG914BC
500
320
280
900
Min 745/ Max 1130
590
500
425
Fig. 5
7DIMENSIONS
INSTALLATION
WARNING
Pre-installation
Before installing the cooker hood, peel off any protective coating.
Location
The hood is to be mounted on the wall. When installed, the hood must be not less than 60cm above electric burners or 65cm above gas or mixed-fuel burners.
DISTANCE FROM HOOD BASE TO TOP OF HOB
HOB TYPE MINIMUM* MAXIMUM
Gas 650mm 800mm Electric 600mm 800mm
* If the instructions of the hob specify a greater distance than the minimum above, then that shall be the minimum height for installation.
WRCG930SB
130 130
232
306
52
250
235
250
190
Telescopic flue cover mounting bracket
Lower flue cover mounting bracket
Range hood mounting points
Anti tilt fixing point
Installation
1. Using a spirit level mark a vertical centre line on the wall where the hood is to be positioned, and a horizontal line at the hood base position. (See Fig. 4, or 5 for relevant model.
NOTE : The height of the underside of the hood body must be a minimum of 600mm* to a maximum height of 800mm .
*If the instructions of the hob specify a greater distance than the minimum above, then that shall be the minimum height for installation.
2. Mark the location for the flue cover wall mounting brackets and rangehood mounting poi
nts and anti-tilt
fixing points above the hood base using the hood base as a reference point
WARNING
Failure to install the screws or fixing device in accordance with these instructions may result in electrical hazards.
WRCG940SB/WRCG914BC
250
Telescopic flue cover mounting bracket
Lower flue cover mounting bracket
Range hood mounting points
Anti tilt fixing point
290
364
235
250
33
185
Min 650mm Max 800mm
8 INSTALLATION
Gas GasElectric Electric
Min 600mm Max 800mm
Highest point of hob
Min 650mm Max 800mm
Min 600mm Max 800mm
Highest point of hob
INSTALLATION
3. Install flue cover wall mounting brackets with suitable fixings. Install suitable screws for rangehood mounting points (to support a total weight of 30kg) to the wall as marked (Fig. 7)
Fig. 7
5. Hang the body hood on the mounting screws then secure at the anti-tilt locations as indicated in Fig 9
Fig. 9
6. Install flue pipe
4. Fix exhaust transition duct using screws supplied (Fig. 8)
Fig. 8
Fig. 10
9INSTALLATION
INSTALLATION
7. Insert power cord to power outlet
8. Fix glass canopy
Important:
Rubber washer to be assembled against glass
Fig. 11
9. Insure locking tab of lower flue cover to be bent before installing covers
Fig. 13
10. Locate lower flue cover tab
10 INSTALLATION
Fig. 12
Fig. 14
INSTALLATION
11. Slide telescopic flue cover to upper position and fix with screws provided
Fig. 15
12. Remove polystyrene packaging foam behind the fan motor.
13. Replace filter
Fig. 17
Fig. 16
11INSTALLATION
INSTALLATION
Depending on the preferred installation/ducting mode, follow step 14a or 14b below.
14a. Recirculating mode (Fig. 18). Using the centre line,
secure the recirculating T-piece to the wall with suitable screws/fixings (optional kit AR610RK). Install flexible pipe between T-piece and reducer.
Use cable ties or suitable duct tapeto secure flexible pipe to T-piece and reducer (Fig. 20)
NOTE: When installed in recirculating mode, it is recommended to use carbon filters (included in recirculation kit AR610RK) to prevent odours being emitted back into the room.
14b. Ducted mode (Fig. 19) Fit a 150mm diameter non
combustible flue pipe. Continue the centre line to the ceiling. Fit flue pipe to the exhaust transition duct. Use cable ties or suitable duct tape to secure flue pipe to the transition duct.
Note: For ducted mode we recommend to extend the flue pipe through the roof cladding (with appropriate flashing) to an external roof cowl, venting the exhaust externally.
Some States allow venting into the ceiling cavity, enquiries should be made with the local Government to ensure the installation complies with the regulations.
NOTE: To ensure optimum performance of the rangehood, the use of rigid ducting (optional AR150F) is recommended. The use of bends should be avoided. Rigid flexible ducting is suitable, although loose flexible ducting is unacceptable. All ducting must be fire retardant.
Fig. 19
Fig. 18
Fig. 20
12 INSTALLATION
USING YOUR RANGEHOOD CARE & MAINTENENCE
WARNING
Best results are obtained by using a low speed for normal conditions and a high speed when odours are concentrated.
Turn the hood on for a few minutes before you start cooking.
The hood should be left on for a minimum of 5 minutes after cooking or until all odours have dispersed.
The control switches are located on the front panel of the unit. See below
Turning on/off the lamp
Press button to turn off the lamp.
Turning on/off the fan
Press any fan level button to turn on relatived fan level. Press once again to turn off the fan. Or press other fan level button to change the fan level.
Turbo function
When the range hood is working at fan level 3, press and hold the button for fan level 3 for 3S, then all fan level button will begin to twinkle and turn on turbo function. Turbo function will work for 5 Min and then step down to fan level 3. When turbo function is activated, press any fan level button will deactivate turbon function.
Delay end
When the range hood is working at fan level 1or fan level 2, press and hold relative button for 3S, then relative fan level button will begin to twinkle and activate delay end function. After 5 Min, the range hood will be off automatically.
Filter check
When the motor on time reachs 50 hours, the light control button will twinkle when the range hood is on. Press and hold lamp control button to stop the twinkling and reset counting.
to turn on the lamp, press
once again
CAUTION
External surfaces are susceptible to scratches and abrasions, so please follow the cleaning instructions to ensure the best possible result is achieved without damage
Cleaning the hood
Clean the outside of the hood using a damp cloth and a solution of water and mild washing up liquid. Clean stainless steel surfaces using non-abrasive cleaning products that are specifically for use on stainless steel. To ensure the best results also use an even pressure and follow the grain of the stainless steel. Use of a soft cloth reduces the risk of scratching. If the cloth is wet ensure that a dry soft cloth is used to wipe down the surface and apply stainless steel protector to reduce the risk of any surface rust appearing.
Never use corrosive, abrasive or flammable cleaning products or products containing bleach.
Never insert pointed objects in the motors protective grid.
Only ever clean the switch panel and filter grill using a damp cloth and mild washing up liquid.
It is extremely important to clean the unit and change the filters at the recommended intervals. Failure to do so will cause grease deposits that could cause a fire.
Removing the metal grease filters
Push the grease filter and then pull it down and out.
2
1
NOTE. This product is fitted with a safety cutout device. If the cooker hood is installed to close to the cooktop, flambe cooking, operating the cooktop without cooking utensils and blocked filters may activate the safety cutout device. If the hood stops during operation, correct the faults and allow time for the safety cutout device to reset, the cooker hood will then function correctly.
13USING YOUR RANGEHOOD
CARE AND MAINTENANCE
Hand washing
Soak grease filters for about one hour in hot water with a grease-loosening cleaner, then rinse off thoroughly with hot water. Repeat the process if necessary. Refit the grease filters when they are dry.
Dishwasher
Place grease filters in the dishwasher. Select the most powerful washing program and highest temperature, at least 65°C. Repeat the process. Refit the grease filters when they are dry. When washing the metal grease filter in the dishwasher a slight discolouration of the filter can occur, this does not have any impact on it’s performance.
NOTE: The metal grease filters must be removed and washed, either by hand or in the dishwasher, every four weeks
· Clean the inner housing using warm water and grease loosening cleaner (never use caustic d abrasive powders or brushes).
Charcoal filter
· The charcol filter should only be used if you want to use the hood in the recirculation function.
· This filter cannot be cleaned or re-used and as a general rule, the activated charcoal filter should be changed once every four months.
Fitting the charcoal filter
Fit one charcoal filter on the left and one on the right so as to cover the plastic grids that protect the fan wheel.
· Always specify the hood model code number and serial number when ordering replacement filters. This information is shown on the registration plate located on the inside of this unit.
· Replacement charcoal filters can be ordered from your local service centre.
etergents,
Changing the LED lamps
If LED lamps need replacing, they must be replaced by lamps as state
Ensure that the appliance is switched off before carrying out maintenance to avoid any possibility of electric shock.
Suitable lamp for replacement (for WRCG930SB/ WRCG940SB)
Lamp type: LED
Fixing type: GU10
Voltage: 220~240V AC
Power: 4W
Dimension: o 50mm
DBR-4-H-GU10-50/53
d in the technical specifications.
14 CARE AND MAINTENANCE
Suitable lamp for replacement (for WRCG914BC)
Lamp type: LED
Fixing type: GU10
Voltage: 220~240V AC
Power: 3.5W Dimension: o 50mm
DBR-3.5-H-GU10-50/53
TROUBLESHOOTING GUIDE
PROBLEM WRCG930SB
The cooker hood will not start
Max absorbed power
The cooker hood has switched off during operation
If you have completed all of the above checks and are still experiencing difficulty, please contact your local Electrolux Service Centre.
NOTE: This product is fitted with a safety cutout device.
If the cooker hood is installed to close to the cooktop, flame cooking, operating the cooktop without cooking utensils and blocked filters may activate the safety cutout device. If the hood stops during operation, correct the faults and allow time for the safety cutout device to reset, the cooker hood will then function correctly.
Do not operate cooktop without pots/pans.
Do not flambé under the cooker hood.
Check that the hood is connected to an electrical supply
Check that a fan speed has been selected
Check that the fan speed is set high enough for the task
The grease filters are clean
The kitchen is adequately vented to allow the entry of fresh air
If set up for recirculation, check that the charcoal filter is still effective
If set up for extraction, check that the ducting and outlets are not blocked
Do not operate cooktop without pots/pans
Do not flambé under the cooker hood
The safety cut-out device has been tripped – turn off the hob and wait for the device to reset. Check and clean filters. If the hood has been installed below the heights indicated in the installation instructions the motor will cut out frequently which will damage the hood.
15TROUBLESHOOTING GUIDE
OPTIONAL DUCTING ACCESSORIES
AR150RC
AR150F
AR150WV
AR610RK
AR150FD AR125FD
PART NUMBERS DESCRIPTION
AR610CF
AR150RC 150mm G/Bond Roof Cowl
AR150F 150mm G/Bond Flue 1200m
AR150WV 150mm Wall Vent & duct
AR610RK Recirculating kit (150–120m reducer, T-piece & carbon filters)
AR610CF Replacement carbon filter
AR150FD 150mm aluminum flexible duct
AR125FD 125mm aluminum flexible duct
1438124 50mm wide aluminum tape
16 OPTIONAL ACCESSORIES
NOTES
NOTES
17
This document sets out the terms and conditions of the product warranties for Westinghouse Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non- excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues for in Australia for a period of 24 months and in New Zealand for a period of 24 months, following the date of original purchase of the Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by: (i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE RANGEHOODS
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
AUSTRALIA
ELECTROLUX HOME PRODUCTS
163 O’Riordan Street, Mascot NSW 2020
electrolux.com.au
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE 13 13 50
For the cost of a local call (Australia only)
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
(New Zealand only)
NEW ZEALAND
ELECTROLUX (NZ) Limited
3-5 Niall Burgess Road, Mount Wellington
electrolux.co.nz
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE 0800 10 66 20
(New Zealand only)
NOTES
18 NOTES
NOTES
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE RANGEHOODS
This document sets out the terms and conditions of the product warranties for Westinghouse Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non­excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues for in Australia for a period of 24 months and in New Zealand for a period of 24 months, following the date of original purchase of the Appliance.
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by: (i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
NEW ZEALAND
ortondtheaddressofyournearest
FOR SERVICE
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
For more information on all Westinghouse appliances, or for dimension and installation information, call into your retailer, phone or email our customer care team or visit our website:
AUSTRALIA
phone: 13 13 49 email: customercare@electrolux.com.au web: westinghouse.com.au
NEW ZEALAND
phone: 0800 436 245 email: customercare@electrolux.co.nz web: westinghouse.co.nz
and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.
Used under license by Electrolux Home Products Pty Ltd. All Rights Reserved.
© 2019 Electrolux Home Products Pty Ltd. ABN 51 004 762 341 WMAN_WRCG930-940SB-914BC_Sep19
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