Westinghouse WBE4302 User Manual

USER MANUAL
WTB4600, WTB4604, WTB5400, WTB5404, WBE4302, WBE4500, WBE4502, WBE4504, WBE5300, WBE5304, WRB5004, WFB4204, WHE5204, WHE5264, WQE6060, WQE6000, WHE6060, WHE6000
CONGRATULATIONS
2 CONTENTS
CONTENTS
Dear customer,
Congratu We are sure you will find your new refrigerator a pleasure to use. Before you use the read through the relevant sections of this manual, which provides a description of your refrigerator and its functions.
To avoid the risks that are always present when you use an electric appliance, it is important that the refrigerator is installed correctly and that you read the safety instructions carefully to avoid misuse and hazards.
We recommend that you keep this instruction booklet for future reference and pass it on to any future owners.
After unpacking the refrigerator, please check it is not damaged. If in doubt, do not use the refrigerator but contact your local customer care centre.
The symbols you will see in this booklet have these meanings:
lations and thank you for choosing our refrigerator.
r
efrigerator we recommend that you
WARNING
This symbol indicates information concerning your personal safety.
CAUTION
This symbol indicates information on how to avoid damaging the refrigerator
IMPORTANT
This symbol indicates tips and information about use of the refrigerator
ENVIRONMENT
This symbol indicates tips and information about economical and ecological use of the refrigerator
Conditions of use
This refrigerator is designed and intended to be used in normal domestic applications only.
Record model and serial number here:
Model number:........................................................................................
Serial number: .........................................................................................
Important safety instructions .................................................................... 3
Refrigerator Features
Top mount refrigerator features ....................................................... 4
Bottom mount refrigerator features ............................................... 5
French door features .............................................................................. 6
French door with ice & water features .......................................... 7
Quattro French door refrigerator .................................................... 9
Quattro French door with ice & water refrigerator ............... 10
Single door refrigerator features ..................................................... 11
Single door freezer features .............................................................. 12
Installing your new refrigerator
Unpacking your refrigerator .............................................................. 13
Locating your refrigerator .................................................................. 13
Installing your refrigerator .................................................................. 13
Fitting the handles .................................................................................. 14
Ice and Water Installation
Water filter .................................................................................................. 14
Water supply & plumbing .................................................................... 14
Replacing the water filter ........................................................................... 16
Using your refrigerator
Removing Features ................................................................................. 17
LED Lighting ............................................................................................... 17
Crisper Bin ................................................................................................... 17
SpillSafe™ glass shelves ........................................................................ 17
Freezer Shelves ........................................................................................ 17
Drawers with telescopic slides .......................................................... 18
Twist & Serve ice ...................................................................................... 18
Temperature control .............................................................................. 19
About the User Interface
Top mount & single door models .................................................... 20
Bottom mount/French door models ............................................. 21
French door Ice & Water ......................................................................22
Single door freezer models ..................................................................24
General information
Error Codes ................................................................................................25
Cleaning the refrigerator .....................................................................26
Food storage guide ................................................................................27
Troubleshooting ....................................................................................28
Ice & water troubleshooting ............................................................. 31
Warranty .................................................................................................... 33
IMPORTANT SAFETY
SAFETY 3
INSTRUCTIONS
Note: You must read these warnings carefully before installing or using the refrigerator. If you need assistance, contact your customer care centre. The manufacturer will not accept liability, should these instructions or any other safety instructions incorporated in this book be ignored.
WARNING
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
It is essential the power point is properly earthed to ground. Consult a qualified electrician if you are unsure.
Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
Unplug the refrigerator before cleaning or moving it to avoid electric shock.
Never unplug the refrigerator by pulling the electrical cord as this may damage it. Grip the plug firmly and pull straight out.
If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Don’t use a steam cleaner. If live components come into contact with condensing steam, they may short-circuit or cause an electric shock.
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. If pressurised aerosol containers bear the word ‘flammable’ and/or a small flame symbol, do not store them inside any refrigerator or freezer. If you do so you may cause an explosion.
Do not damage the refrigerant circuit.
This appliance contains insulation formed with flammable blowing gases. Avoid safety hazards by carefully disposing of this appliance.
If you wish to discard this refrigerator, please contact your local authorities and ask for the correct method of disposal.
When you dispose of your old refrigerators and freezers, remove any doors. Children can suffocate if they get trapped inside.
The plug must be accessible when the appliance is in position.
Never try to repair the refrigerator yourself, only use a qualified or authorised service person for repairs.
When positioning the appliance, ensure the supply cord is
not trapped or damaged.
Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
WARNING
R600a refrigerant warning
This appliance contains flammable R600a refrigerant. Avoid safety hazards by carefully installing, handling, servicing and disposing of this appliance.
Ensure that the tubing of the refrigerant circuit is not damaged during transportation and installation.
Leaking refrigerant may cause eye injuries or ignite.
The room for installing appliance must be at least 1m3 per 8g of refrigerant. The amount of refrigerant in the appliance can be found on the rating plate inside the appliance.
If you are unsure of the refrigerant check the rating plate inside the refrigerator compartment.
It is hazardous for anyone other than an Authorised Service Person to service this appliance. In Queensland Australia the Authorisation Service Person MUST hold a Gas Work Authorisation for hydrocarbon refrigerants to carry out servicing or repairs which involve the removal of covers.
Keep ventilation openings in the appliance enclosure or in the built-in structure, clear of obstruction.
Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
TOP MOUNT REFRIGERATOR FEATURES
4 
Freezer temperature control
Refer to the section
“Temperature control” for
details on using this feature.
Refer to the section “Using your
removing, relocating and using
Use the chiller drawer to store
foods like small goods, fresh or
To remove the chiller drawer,
pull it forward, then lift it up
Change the humidity by sliding
recommended for fruit, while
recommended for vegetables.
vegetables, fruit or small goods.
Change the humidity by sliding
Twist & Serve Ice
Refrigerator” for details on
this feature.
Chiller drawer
cooked meat and cheese.
and pull it further forward.
FlexSpace Deodoriser
Humidity control
the humidity control. Less
humid conditions are
more humid conditions are
FreshSeal crisper
Use the crisper to store
the humidity control.
WTB5400 illustrated
FamilySafe lockable compartment
This compartment can be used to store dairy and is also lockable for storing items like cosmetics and medicines. To operate the lock, turn the knob located on the front of the bin.
FlexStor door bins
Slide FlexStor bins to meet different storage needs. To remove, lift and tilt. To replace, tilt the top and push down until locked in place.
Door storage bin
The door bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Bottle storage bin with fingers
Use the bottle bin for tall bottle storage. The bottle bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Refrigerator control panel
From this panel you can control the temperature of the refrigerator
Freezer control
This is a simple slide control to adjust the temperature
of your freezer compartment. compartment as well as setting the quick chill function or resetting the door alarm.
to the section “Using your Refrigerator”.
For further information on how to use this feature refer to the section “About the User Interface”.
Features may vary depending on model. Not all models will have features listed.
how use to this feature refer For further information on
BOTTOM MOUNT REFRIGERATOR FEATURES
 5
FlexSpace Deodoriser
Change the humidity by sliding
recommended for fruit, while
recommended for vegetables.
goods. Change the humidity by
sliding the humidity control.
your Refrigerator” for details
on removing, relocating and
Humidity control
the humidity control. Less
humid conditions are
more humid conditions are
FreshSeal crisper
Use the crisper to store
vegetables, fruit or small
Twist & Serve Ice
Refer to the section “Using
using this feature.
FamilySafe lockable compartment
This compartment can be used to store dairy and is also lockable for storing items like cosmetics and medicines. To operate the lock, turn the knob located on the front of the bin.
FlexStor door bins
Slide FlexStor bins to meet different storage needs. To remove, lift and tilt. To replace, tilt the top and push down until locked in place.
Door storage bin
The door bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Bottle storage bin with fingers
Use the bottle bin for tall bottle storage. The bottle bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Freezer storage bins
Refer to the section “Using
your Refrigerator” for details
on removing, and using this
feature.
Refrigerator/freezer control panel
From this panel you can control the temperature of the refrigerator and freezer compartments as well as setting the quick freeze function or resetting the door alarm.
For further information on how to use this feature refer to the section “About the User Interface”.
BE5300 illustrated
W
Features may vary depending on model. Not all models will have features listed.
FRENCH DOOR REFRIGERATOR FEATURES
6 
FamilySafe lockable
This compartment can be
used to store dairy and is also
lockable for storing items like
cosmetics and medicines. To
operate the lock, turn the
knob located on the front of
compartment
the bin.
FlexSpace Deodoriser
FlexStor door bins
Slide FlexStor bins to meet different storage needs. To remove, lift and tilt. To replace, tilt the top and push down until locked in place.
Door storage bin
The door bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Humidity control
Change the humidity by
sliding the humidity control.
Less humid conditions are
recommended for fruit, while
more humid conditions are
recommended for vegetables.
FreshSeal crisper
Use the crisper to store
vegetables, fruit or small
goods. Change the humidity by
sliding the humidity control.
Twist & Serve Ice
Refer to the section “Using
your Refrigerator” for details
on removing, relocating and
using this feature.
WHE5204 illustrated
Bottle storage bin with fingers
Use the bottle bin for tall bottle storage. The bottle bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Freezer storage bins
Refer to the section “Using your Refrigerator” for details on removing, and using this feature.
Refrigerator/freezer control panel
From this panel you can control the temperature of the refrigerator and freezer compartments as well as setting the quick freeze function or resetting the door alarm.
For further information on how to use this feature refer to the section “About the User Interface”.
Features may vary depending on model. Not all models will have features listed.
FRENCH DOOR ICE & WATER REFRIGERATOR FEATURES
FEATURES 7
FamilySafe lockable
This compartment can be
used to store dairy and is also
lockable for storing items like
cosmetics and medicines. To
operate the lock, turn the
knob located on the front of
Change the humidity by sliding
the humidity control. Less
recommended for fruit, while
more humid conditions are
recommended for vegetables.
vegetables, fruit or small
goods. Change the humidity by
sliding the humidity control.
compartment
the bin.
Water filter
FlexSpace Deodoriser
Humidity control
humid conditions are
FreshSeal crisper
Use the crisper to store
Refer to the section “Using your
Automatic ice maker
Refrigerator” for details on
using this feature.
Use the ice bin for ice storage
Ice Bin & Ice Scoop
Use ice scoop to gather ice
from bin
Freezer storage bins
Refer to the section “Using your Refrigerator” for details on removing, and using this feature.
FlexStor door bins
Slide FlexStor bins to meet different storage needs. To remove, lift and tilt. To replace, tilt the top and push down until locked in place.
Door storage bin
The door bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Bottle storage bin with fingers
Use the bottle bin for tall bottle storage. The bottle bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
WHE5264 illustrated
Refrigerator/freez
er
control panel
From this panel you can control the temperature of the refrigerator and freezer compartments as well as setting the quick freeze function, controlling the Ice Maker or resetting the door alarm.
For further information on how to use this feature refer to the section “About the User Interface”.
Features may vary depending on model. Not all models will have features listed.
FRENCH DOOR ICE & WATER REFRIGERATOR FEATURES
8 FEATURES
Water Filter
FamilySafe lockable
This compartment can be
used to store dairy and is
also lockable for storing
items like cosmtices and
medicines. To operate the
lock, turn the knob located
(Available in selected models
Change the humidity by
sliding the humidity control.
Less humid conditions are
recommended for fruit, while
more humid conditions are
vegetables, fruit or small
goods. Change the humidity
Refer to the section “Using
your Refrigerator” for details
compartment
on the front of the bin.
Bottle Rack
only)
Humidity control
recommended for
vegetables.
FreshSeal crisper
Use the crisper to store
by sliding the humidity
toati ie aer
on using this feature.
control.
FlexStor bins
FlexStor bins to meet different storage needs. To remove, lift and tilt. To replace, tilt the top and push down until locked in place.
Door storage bin
The door bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Bottle storage bin with fingers
Use the bottle bin for tall bottle storage. The bottle bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Freezer storage bins
Refer to the section “Using your Refrigerator” for details on using this feature.
e Bin  e Soo
Use the ice bin for ice
storage Use ice scoop to
gather ice from bin.
Refrigerator/freez
er
control panel
From this panel you can control the temperature of the refrigerator and freezer compartments as well as setting the quick freeze function, controlling the Ice Maker or resetting the door alarm.
For further information on how to use this feature refer to the section “About the User Interface”.
WHE6060 illustrated
Features may vary depending on model. Not all models will have features listed.
QUATTRO FRENCH DOOR REFRIGERATOR FEATURES
FEATURES 9
FamilySafe lockable
This compartment can be
used to store dairy and is
also lockable for storing
items like cosmtices and
medicines. To operate the
lock, turn the knob located
(Available in selected models
sliding the humidity control.
Less humid conditions are
recommended for fruit, while
more humid conditions are
Refer to the section “Using
compartment
on the front of the bin.
Bottle Rack
only)
Humidity control
Change the humidity by
recommended for
vegetables.
FreshSeal crisper
Use the crisper to store
vegetables, fruit or small
goods. Change the
humidity by sliding the
humidity control.
Twist & Serve Ice
your Refrigerator” for
details on removing and
using this feature.
WQE6000 illustrated
FlexStor bins
FlexStor bins to meet different storage needs. To remove, lift and tilt. To replace, tilt the top and push down until locked in place.
Door storage bin
The door bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Bottle storage bin with fingers
Use the bottle bin for tall bottle storage. The bottle bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Freezer storage bins
Refer to the section “Using your Refrigerator” for details on using this feature.
Refrigerator/freezer control panel
From this panel you can control the temperature of the refrigerator and freezer compartments as well as setting the quick freeze function or resetting the door alarm.
For further information on how to use this feature refer to the section “About the User Interface”.
Features may vary depending on model. Not all models will have features listed.
VIRONMENTAL TIPS
QUATTRO FRENCH DOOR WITH ICE & WATER REFRIGERATOR FEATURES
10 FEATURES
Water Filter
FamilySafe lockable
This compartment can be
used to store dairy and is
also lockable for storing
items like cosmtices and
medicines. To operate the
lock, turn the knob located
(Available in selected models
Change the humidity by
sliding the humidity control.
Less humid conditions are
recommended for fruit, while
more humid conditions are
vegetables, fruit or small
Refer to the section “Using
details on using this feature.
compartment
on the front of the bin.
Bottle Rack
only)
Humidity control
recommended for
vegetables.
FreshSeal crisper
Use the crisper to store
goods. Change the
humidity by sliding the
humidity control.
Automatic ice maker
your Refrigerator” for
Ice Bin & Ice Scoop
Use the ice bin for ice
storage Use ice scoop
to gather ice from bin.
FlexStor bins
FlexStor bins to meet different storage needs. To remove, lift and tilt. To replace, tilt the top and push down until locked in place.
Door storage bin
The door bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Bottle storage bin with fingers
Use the bottle bin for tall bottle storage. The bottle bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Freezer storage bins
Refer to the section “Using your Refrigerator” for details on using this feature.
WQE6060 illustrated
Refrigerator/freezer
control panel
From this panel you can control the temperature of the refrigerator and freezer compartments as well as setting the quick freeze function, controlling the Ice Maker or resetting the door alarm.
For further information on how to use this feature refer to the section “About the User Interface”.
Features may vary depending on model. Not all models will have features listed.
SINGLE DOOR REFRIGERATOR FEATURES
FEATURES 11
FamilySafe lockable compartment
This compartment can be used to store dairy and is also lockable for storing items like cosmetics and medicines. To operate the lock, turn the knob located on the front of the bin.
Use the chiller drawer to store
foods like small goods, fresh or
cooked meat and cheese.
To remove the chiller drawer, pull
it forward, then lift it up and pull it
Change the humidity by sliding the
humidity control. Less humid
conditions are recommended for fruit, while more humid conditions are recommended for vegetables.
Use the crisper to store
vegetables, fruit or small goods.
Deli drawer
further forward.
dity control
Humi
FlexFresh crispe
FlexStor bins
Slide FlexStor bins to meet different storage needs. To remove, lift and tilt. To replace, tilt the top and push down until locked in place.
Door storage bin
The door bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
r
WRB5004
illustrated
Bottle storage bin with fingers
Use the bottle bin for tall bottle storage. The bottle bin can be removed by lifting it up over the support lugs. To replace, push down over the support lugs to lock in place.
Refrigerator control panel
From this panel you can control
the temperature of the refrigerator compartment as well as setting the quick chill function or resetting the door alarm.
For further information on how to use this feature refer to the section “About the User Interface”.
Features may vary depending on model. Not all models will have features listed.
SINGLE DOOR FREEZER FEATURES
12 FEATURES
Refer to the section “Using your
removing, relocating and u
Twist & serve ice
Refrigerator” for details on
sing
this feature.
WFB4204 illustrated
Storage bins
Refer to the section “Using your Refrigerator” for details on removing, and using this feature.
Fr
eezer control
From this panel you can control the temperature of the freezer as well as setting the quick freeze and drinks chill functions or reset the door alarm.
For further information on how to use this feature refer to the section “Controlling your Refrigerator”.
Features may vary depending on model. Not all models will have features listed.
INSTALLING YOUR NEW
INSTALLATION 13
APPLIANCE
Unpacking
ENVIRONMENT
Most of the packing materials are recyclable. Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers.
Important – check for any damages or marks. If you find the refrigerator is damaged or marked, you must report it within 7 days should you wish to claim for damage/ marks under the manufacturers warranty. This does not affect your statutory rights.
Clean your refrigerator thoroughly following the instructions in the “Cleaning” section and wipe off any dust that has accumulated during shipping.
Locating the refrigerator
CAUTION
Automatic aerosol systems (such as insect control) should not be located adjacent to the product as the spray may cause long term damage to the external plastics of the appliance.
Do not put the refrigerator in a location that is too cold or is unprotected, for example in a garage or on a veranda. The ambient temperature should be above 10°C.
Put the refrigerator in a dry place avoiding areas of high moisture or humidity.
Ensure the refrigerator is located on an even surface.
Adequate ventilation around your refrigerator with exception of WHE6000, WHE6060, WQE6000 and WQE6060
The diagram below shows the recommended airspace to allow for ventilation of your refrigerator
.
the
Adequate ventilation around your refrigerator WHE6000, WHE6060, WQE6000 and WQE6060
The diagram below shows the recommended airspace to allow for ventilation of your refrigerator.
50mm
Recommended
5mm
minimum
airspace
CABINET
DOOR
you have a cupboard above the refrigerator with a rear gap
If
5mm
X
Y
350mm
of less than 100 mm (Y) , recommended clearance at the top of the refrigerator increases from 30mm to 70mm (X) minimum.
When positioned in a corner area, spacing of at least 350mm on the hinge side will allow the doors to open enough to enable the removal of bins and shelves.
NOTE: Doors are designed to sit proud of cabinetry (not flush). The clearances shown above are the recommended minimum clearances.
The clearance at the rear should not exceed 75mm.
Installing your refrigerator
1. Roll the refrigerator into place. The rollers are designed for forward or backward movement only. They are not castors. Moving the refrigerator sideways may damage your floor and the rollers. Before moving your refrigerator ensure height adjusting nut and the stability foot are fully wound up off the floor.
2. Wind the large height adjusting nut under door hinge down until the refrigerator is tilted back by 10mm (see diagram).
10 -15mm
50mm
Recommended
minimum
30mm
airspace
CABINET
DOOR
30mm
X
Y
350mm
If you have a cupboard above the refrigerator with a rear gap of less than 100 mm (Y), recommended clearance at the top of the refrigerator increases from 30mm to 70mm (X) minimum.
Height adjusting nut
Fixed rear rollers
3. Wind the large height adjusting nut on the handle side down until the refrigerator is level and stable. If you have difficulty winding the nut or height adjusting foot down, have someone tilt the refrigerator back so you have better access.
stability foot wound up
INSTALLING YOUR NEW
14 INSTALLATION
APPLIANCE
ICE A
ND WATER INSTALLATION
4. Check the alignment of the refrigerator to the surrounding cupboards to see if it is level. You can adjust the level as detailed in step 2 and 3.
aligned to cupboards ie. even gap
5. If you find your refrigerator rocks from corner to corner, it
means your floor is uneven. Find a piece of plastic or hardboard etc. and pack it firmly under the roller.
6. You may now need to fine-tune the installation by
repeating steps 3, 4 and 5.
7. When you have the appliance in its final position, it needs
to be stabilised. Wind the stability foot under the door hinge down to the floor until it just makes contact with the floor. Lift the front of the appliance to take the weight off the stability foot, then turn it half a turn further to ensure firm contact with the floor. Wind the large height adjusting nut back up to ensure all the weight is now on the front stability foot. Wind the large height adjusting nut back up to ensure all the weight is now on the front stability foot.
8. Repeat step 7 for the stability foot on the handle side.
Whenever you need to move the appliance, be sure to wind the feet back up so that the appliance can roll freely and be sure to reset it when reinstalling.
top of refrigerator is level ie. horizontal
adjust front feet for uneveness of floor eg. wind this foot down or up
WARNING
Connect to potable water supply only. If using tank or bore water it is recommended to also use an external filter (not supplied).
The new hose-sets supplied with the appliances must be used and old hose-sets should not be reused.
Never connect the appliance to a hot water supply.
Do not use with water that is microbiologically unsafe or with water of unknown quality without adequate disinfection.
Water Filter
It should not be used on water that is micro biologically unsafe or with water of unknown quality. The service life of the filter may be reduced in water supplies that contain an excess of particles or other impurities. Reduced flow rate is an indication that a new filter is required. Failure to replace the filter when required can affect the function of the ice maker. Service calls caused by a failure to replace the filter are not covered by warranty. Replacement water filters are available from Electrolux Home Products Spare Parts Centres and can be posted to you for your convenience (refer to spare parts contact numbers on the
Conteentsntsof tallation kit
4 metres of water tubing
warranty page).
front view
stability foot wound down
9. Plug your refrigerator straight into its own power poin t
and never use a double adapter. If you need to roll th e refrigerator to get to the plug, remember to raise th e stability foot first.
10. Before you put any food in y o ur refrigerator, it’ s
recommended you leave it on for 2 or 3 hours to check i t is running properly.
Fitting the handles
For models with ‘Pole’ handles, the handles are supplied prepackaged inside your refrigerator and will require fitting. Refer to the instructions
Congratulations! You have successfully installed your new refrigerator
provided in the pack.
1 x 1/2” tap fitting
Water supply and plumbing
A drinkable water supply to suit a 1/2” tap fitting is required adjacent to the refrigerator. It is recommended that a licensed plumber install a new water supply outlet nearer to the appliance should the tubing supplied not be long enough. It is not recommended that the tubing be extended as this could adversely affect the flow of water to the ice maker or water dispenser. If there is a risk of flow rate higher than the
maximum flow rate 2.46 L/min, a flow controller should be installed. The water dispenser and automatic ice maker
require a drinkable water supply with a pressure range of between 206kPa and 689kPa (30psi and 100psi). If the water supply is above 100psi a pressure limiting valve should be installed.
It is recommended that a noise reduction valve also be fitted in the water supply line. This will reduce water hammer and its effects from quick action household taps and fast acting valves on appliances.
The refrigerator water valve is pre-fitted with a push-fit connector for inserting the water tube. When the tap connection is other than 1/2”, adapters can be purchased from plumbing supply stores or good hardware stores.
Please read before beginning installation.
INSTALLATION 15
The appliance complies with the relevant backflow prevention requirements specified in AS/NZS 2845.1.
The water connection to your ice and water product can be self installed. However, it is recommended that you seek advice from a licensed plumber before commencing the installation.
Step 6.
Reconnect the power.
Step 7.
Move the refrigerator back into place being careful not to kink or split the tubing.
IMPORTANT
Check for water leaks at all water connection points in the first 2 to 3 hours after installation, and correct it in case of any water leak. Recheck after 24 hours; if leak still occurs, it is recommended to contact a licensed plumber for advice.
Water is to be connected as per diagram below.
(WHE5264 shown)
Step 1.
Ensure that the refrigerator is disconnected from power supply.
Step 8.
Switch ON Water Dispenser. By referring to Ice & Water on/off function on page no.21
Using a large container, run the water dispenser to clear air from lines. This may take a few minutes. Purge and dispense a minimum of 2 litres of water. Initial water may be black in colour. This is residual carbon dust from the filter and is non-toxic. If the water is slow to shut off or the dispenser is dripping, air may still be in the lines. Either purge more water through the system to remove this air or allow some time for the air to be removed over subsequent dispensing. For normal use, water dispenser will automatically shut off after 2 minutes of continuous operation.
IMPORTANT
As the water cut off is not instant, leave glass under dispenser briefly until water has stopped flowing to avoid spills.
Clean and empty the dispenser drip tray regularly to avoid overflow.
Flushing system about 2 minutes after period of non-use exceeding 30 days
Step 2.
Connect tap fitting to water supply tap. Tap must be close to the refrigerator.
Step 3. Push the tube into tap fitting past insertion mark.
Step 4.
Connect other end of tube to inlet on rear of refrigerator.
Step 5. Turn on water and check all joints and tubes for leaks.
Step 9
Switch ON Ice Maker.
Once the refrigerator has been running for at least 24 hours remove the ice bin and dispose of the first few batches of ice to ensure that impurities have been flushed from the system.
CAUTION
Water dispenser should not be used for extended periods of time. After 2 minutes of continuous use the water dispenser will automatically shut off.
Party Ice
When the Ice Bin is removed from the cabinet the Auto Ice Maker will continue to dispense ice into the top freezer drawer.
ICE AND WATER INSTALLATION
16 INSTALLATION
IMPORTANT
Always fit the filter as per manufacturer’s instructions.
If you need to replace water tube, only use approved water quality piping that meets the pressure requirements.
Make sure your refrigerator is level to avoid uneven ice cubes.
Replace filter at suggested intervals to avoid water/ice reduction and irregularities in taste.
Remove and clean ice bin once a month, discarding unused ice cubes. This will ensure fresh, clean ice and smooth operation of your ice maker.
Clean and empty the dispenser drip tray regularly to avoid overflow.
WARNING
Use the appliance with water filter supplied by Electrolux Home Products Pty Ltd or its authorized service agent only.
For correct operation of this appliance it is essential to observe the manufacturer’s instructions
Water filter
The water filter is located at the top left side of the fresh food compartment.
Replacing the water filter
You should change the water filter every six months to ensure the highest possible water quality
.
Diagram 1
If your refrigerator has not been used for a period of time (during a house move for example), change the filter before reinstalling the refrigerator.
It is not necessary to turn the water supply off to change the filter. Be ready to wipe up any small amounts of water released during the filter replacement.
1
. Ensure that the ice maker is turned off (Diagram 1).
. Remove the filter by turning anti-clockwise 180˚.
2
3. Slide the old water filter cartridge straight out of the housing and
(Diagram 2).
4. Unwrap the new filter cartridge and using the alignment guide, slide it gently into filter housing until it stops against the filter connection at the back of the housing. (Diagram 3).
5. Engage the filter by firmly rotating clockwise until the filter snaps into position (once engaged the filter cannot be rotated further). (Diagram 4).
6. Press a drinking glass against the water dispenser while checking for any leaks at the filter housing. Any spurts and sputters that occur as the system purges air out of the dispenser system are normal.
7. After filling one glass of water, continue flushing the system for about four minutes.
8. Turn on the ice maker. (Diagram 5).
9. When the filter has been replaced press and hold the ‘Ice and Water’ button for three
seconds to reset the filter replace timer.
discard it.
Diagram 2
Diagram 3
Diagraammm
4
Diagram 5
USING YOUR REFRIGERATOR
REMOVING FEATURES 17
REMOVING FEATURES
Refrigerators work by transferring heat from the food inside to the outside air. This operation makes the back and sides of the refrigerator feel warm or even hot particularly at start-up and on warm days – this is normal.
Avoid placing food against the air vents in the refrigerator as it affects efficient circulation. If the door is opened frequently, a light frosting will occasionally occur on the freezer’s interior. This is normal and will clear after a few days. If the freezer door is accidentally kept open, a heavy f inside walls and should be removed.
Your new refrigerator uses a high-speed compressor, along with other energy-efficient components, which may make unusual sounds and be more noticeable at night and quieter times. These sounds simply indicate your refrigerator is working how it should. They include:
Compressor running noises;
Air movement noise from the small fan motor;
A gurgling sound, similar to water boiling;
A popping noise, heard during automatic defrosting; and
A clicking noise, prior to compressor start-up.
Further details can be found in the Troubleshooting Guide.
rost will coat the
IMPORTANT
top mount refrigerators (where the freezer is on top of
For the fresh food compartment).
Don’t place food forward of the ribs on the freezer floor, as it will keep the door open.
Crisper Bin
Removal (standard Crisper Bins):
1. Empty food from the crisper. On some models it will b e necessary to remove the bottle storage bins.
2. R emove the crisper bin(s) by pulling forward, then u p and forward again.
3. F or top mount and single do o r, remove the crisper shel f by lifting the catches on the left and right underside o f the shelf and pulling the shelf forward.
CAT CH
SpillSafe™ glass shelves
To remove the shelves, gently pull them forward until the shelf comes clear of the shelf guides. To return the shelf, make sure there is nothing behind that may obstruct movement. Gently push the shelf, into the cabinet and back into position.
Ribs
For bottom mount refrigerators (where freezer is below the fresh food compartment):
Ensure all freezer drawers and shelves are pushed back completely to prevent them from keeping the door open.
CAUTION
LED lighting
Freezer shelf
Remove the freezer shelf by lifting the catches on the right and left underside of the shelf to release the shelf then pull the shelf toward you.
Your appliance is fitted with long life LED lighting. In the unlikely event the LED lights should fail, then the LED lights should be serviced by the service agent, to avoid a safety hazard. Refer to the warranty page for contact details.
REMOVING FEATURES
18 REMOVING FEATURES
Drawers fitted with telescopic slides
T
wist and Serve Ice
To remove the drawer for cleaning.
1. Empty food from the drawer.
2. Remove the drawer by pulling it forward and lifting the
front to unhook it from the slides. Once you have removed the drawer, ensure the slides are pushed back so they are fully closed.
WARNING
Never close the door while the telescopic slides are extended. This may damage the slide and/or refrigerator or cause the slide to become disengaged from the refrigerator.
To replace the drawer:
1. Ensure the telescopic slides are pushed in all the way.
2. Slide the drawer into place over the slides and push the bin in until it stops.
3. Drop drawer into position.
Freezer bottom bin
To remove the bin, pull the drawer out until it is open all the way then lift bin out from the front of the bin. When refitting insert the rear of the bin first then lower into position.
When replacing the bins after cleaning, we recommend fitting the lower bin first.
Mounting the twist & serve dispenser t freezer.
NOTE:
this is only possible on Top mount models.
1. Remove the ice bin and ice cube tray. If the ice tray
assembly is frozen too the carriage , simply squeeze the
tray and shelf together to break the ice.
2. Before you remove the ice carriage, remember to
disengage it from the glass shelf
damage to the assembly.
3. Remove the centre runner by disengaging it at the front of the shelf, and removing it from the rear.
4. Refit the runner into the rear of the shelf on the right
hand side and then engage the front.
o the other side of the
as it may result in
CAUTION
Never close the door while the telescopic slides are extended. It may damage the slide and/or the refrigerator or cause the slide to become disengaged from the refrigerator.
Insert into the slot at the rear of the shelf
5. Fit the carriage by sliding it into the runners until the front
if the carriage engages with the shelf.
6. Refit the ice tray and ice bin.
Then engage into the front of the shelf
WARNING
Fill the ice cube tray with potable water only.
TEMPERATURE CONTROL
TEMPERATURE CONTROL 19
The factory default settings;
Top mount
Refrigerator Mid
Freezer Mid
Bottom mount & French door
Refrigerator 3°C
Freezer -18°C
All Refrigerator Mid
All Freezer -18°C
If you want to change the temperature, follow the instructions in the section about the user interface for your model. Ensure that you make only small adjustments and wait 24 hours to see if it’s correct to your liking.
MOUNT FREEZER
TOP
TEMPERATURE ADJUSTMENT
Freezer temperature setting recommendation
Set to less coldSummer (>35°c)
Normal
IMPORTANT
NOTE: When you set a temperature, you set an average temperature for the whole refrigerator cabinet.
Checking the softness of ice cream is a good indication that your freezer is the right temperature, while checking the temperature of water kept in the refrigerator is a good way of checking the temperature of the food compartment.
Temperatures inside each compartment may vary, depending on how much food you store and where you place it.
High or low room temperature may also affect the actual temperature inside the refrigerator.
Winter (<15°c) Set to colder
ABOUT THE USER INTERFACE
20 USER INTERFACE
Controls – Top mount and single door refrigerator models
Refrigerator temperature scale icons
Quick chill on/ off icon
Temperature adjust/quick chill on/off button
DESCRIPTION OPERATION / PRIMARY FUNCTION
Refrigerator temperature scale icons
Quick Chill On/ Off icon
Temperature adjust/ quick chill on/ off button
Indicates the temperature setting of the refrigerator compartment.
Indicates the status of the Quick Chill function
Temperature Control
Touch the ‘Temp’ button to awaken control.
Touch the ‘Temp’ button to decrease the refrigerator temperature. There are 8
temperature settings indicated by the illumination sequence on the display. Once the coldest temperature is reached the display will return to the warmest setting with the next press.
Quick Chill
Use the quick chill function when you add a large amount of food to the
refrigerator compartment.
Press and hold the ‘Temp’ button for 3 seconds. The Quick Chill icon will flash indicating that the Quick Chill is active.
Your refrigerator will run at 2°C for 90 minutes, then automatically return to normal mode.
The Quick Chill function can be cancelled anytime by pressing the ‘Temp’ button again.
IMPORTANT
The factory default settings for the refrigerator is “Mid”. If you want to change the temperature, remember to make only small adjustments and wait 24 hours to see if it’s correct.
TIPS & INFORMATION
Controls – Bottom mount and French door
USER INTERFACE 21
Quick freeze
on/off icon
Quick
freeze button
Refrigerator temperature scale icons
Temperature
adjust
Refrigerator indication icon
Compartment
select button
DESCRIPTION OPERATION / PRIMARY FUNCTION
Quick Freeze on/ off icon
Quick Freeze button
Indicates the status of the Quick Freeze function.
Use the Quick Freeze function when you add a large amount of food to the freezer compartment.
Press the ‘Quick Freeze’ button. The Quick Freeze icon will flash indicating that the quick freeze is active and the compressor will run continuously for 90 minutes.
After 90 minutes the freezer will automatically return to normal mode.
The Quick Freeze function can be cancelled anytime by pressing the
button again.
Refrigerator / Freezer temperature scale icons
Temperature adjust button
Indicates the temperature setting of the refrigerator compartment.
Indicates the temperature setting of the freezer compartment.
Touch any button to awaken control.
Touch the ‘Temp’ button to decrease the selected compartment temperature. There are 8
temperature settings indicated by the illumination sequence on the display. Once the coldest temperature is reached the display will return to the warmest setting with the next press.
Refrigerator/Freezer
Indicates the selected zone.
indication icon
Compartment select button
Press to select the desired co
The refrigerator / freezer indication icon will show which zone is selected.
Freezer temperature scale icons
Freezer indication icon
mpartment.
IMPORTANT
The factory default settings for the refrigerator is “3°C” and “-18°C” for the freezer. If you want to change the temperature, remember to make only small adjustments and wait 24 hours to see if it’s correct.
ABOUT THE USER INTERFACE
22 USER INTERFACE
Co
ntrols – French door ice & water models
1
2
5
7
8
9
12
13
14
3
4
6
10
11
15
BUTTON / DESCRIPTION ICON
1
2
3 Compartment Icon
5 Digital display
7 Decrease button
9 Display Lock button
11 Drinks Chill button
13 Icemaker and Water on o indicators
15 Door sensor Senses door state (open or closed).
Compartment Selector button
Lock Icon
ECO Icon
Increase button
Mode indicators (Shopping, Quick Freeze, Holiday)
Mode select button
Filter status indicators
Ice & Water on/o button
PRIMARY FUNCTION
Selects controllable compartment.
Indicates if the user interface is locked.
Indicates controllable compartment.
Indicates if the appliance is operating in its most energy ecient mode.4
Indicates temperature of selected compartment.
Increases temperature of selected compartment.6
Decreases temperature of selected compartment.
Indicates appliance operation mode.8
Selects lock state of user interface.
Selects operation mode of appliance.10
Selects drinks chill timer.
Indicates filter replacement timing.12
Shows operational status .
Selects operational status.14
FUNCTIONS OF THE USER INTERFACE
USER INTERFACE 23
French door ice & water models
FUNCTION ICON OPERATION
Setting the freezer temperature
Setting the refrigerator temperature
Press button 1 until freezer is displayed on icon 3.
Press buttons 6 or 7 to adjust temperature up or down.
Press button 1 until the refrigerator is displayed on icon 3.
Press buttons 6 or 7 to adjust temperature up or down.
Shopping mode Increases the chill rate of the refrigerator for 90mins before returning to pre-set mode.
Quick freeze mode Decr
eases the freez
-23°C f
or 12 hours before r
e-set mode
pr
Holiday mode The refrigerator minimises defrosting to save energy when doors remain closed for an extended period.
Display Lock Deactivates the user interface controls.
Drinks Chill Sets a timer for between 1 and 30 minutes as a reminder for when drinks are placed in the freezer for quick chill.
Ice & Water on/off Enables/disables ice maker and water dispensing features.
Ice Cube Size Ice cube size can be adjusted to suit supply water pressure.
er t
emperatur
.
e to
eturning t
o
Press button 10 until the shopping icon is illuminated.
Shopping mode can be deselected using button 10.
Press button 10 until the freeze icon is illuminated.
Quick freeze mode can be deselected using button 10.
Press button 10 until the holiday icon is illuminated.
Holiday mode can be deselected using button 10 or opening the
door.
To turn on/off press and hold button 9 for 3 seconds, the lock icon is illuminated when activated.
To turn on press button 11 and initial time of 20 mins will appear on digital displ
ay. To adjust time use buttons 6 and 7.
Alarm will sound when time is finished.
Press button 11 to turn off during or after countdown. The time taken to chill depends on the size of your bottle.
Do not leave the bottle inside the freezer longer than the time needed for chilling.
To enable/disable press button 14 to cycle through on/off modes.
Indicator 13 will illuminate when either the ice maker or water
dispenser are deactivated.
Press and hold buttons 10 and
Press button 6 to cycle through cube sizes, small (S), medium (M),
large (L) & extra large (EL). Medium symbol shown.
o confirm the setting press button 10.
T
14 for 3 seconds.
T
Sabbath Mode Disables all lights and other electrical activity from occurring when the refrigerator door is opened.
INDICATOR ICON OPERATION
Eco Mode Enabled when appliance set to energy efficient operating temperatures.
Order Filter Reminder when the water filter periodically requires replacement.
Replace Filter Reminder when the water filter requires replacement.
o enable and disable Sabbath mode, press and hold buttons 7 and 9
for 3 seconds.
When enabled/disabled an alarm will beep 4 times and “Sb” will appear on digital display when active.
ECO icon automatically appears when refrigerator is set between +3°C and +7°C and freezer is set between -14°C and -18°C
Order filter icon will appear as a reminder to order a replacement water filter.
When the filter has been replaced press and hold button 14 for 3 seconds to reset the filter replacement timer.
Replace filter icon and alarm will activate as a reminder to replace the water filter. Mute alarm for 1 week by pressing any button on the user interface.
When the filter has been replaced press and hold button 14 for 3 seconds to reset the filter replacement timer.
IMPORTANT
The factory default settings for the refrigerator is “3°” and “-18°C” for the freezer. If you want t temperature, remember to make only small adjustments and wait 24 hours to see if it’s correct.
o change the
ABOUT THE USER INTERFACE
24 USER INTERFACE
Controls – Single door freezer models
Quick Freeze on/off icons
Drinks Chill on/off icons
Freezer temperature scale icons
Quick Freeze/
drinks chill
on/off button
emperature
T adjust button
DESCRIPTION OPERATION / PRIMARY FUNCTION
Quick Freeze on/off icon
Drinks Chill on/ off icon
Quick Freeze/Drinks Chill button
Indicates the status of the Quick Freeze function.
Indicates the status of the Drinks Chill function.
Use the Quick Freeze function when you add a large amount of food to the freezer compartment;
Press the ‘Quick Freeze/Drinks Chill’ button. The Quick Freeze icon will flash indicating that the quick freeze is active. and the compressor will run continuously for 90 minutes.
After 90 minutes the freezer will automatically return to normal mode.
The Quick Freeze function can be cancelled anytime by pressing the button again.
“Drinks Chill” function when you need to chill drinks in the freezer compartment;
Press and hold the ‘Quick Freeze’/Drinks Chill button for 3 seconds. The Drinks Chill icon will activate indicating that the Drinks Chill is active.
An alarm will sound and LED will flash after 15 mins.
Drinks Chill can be cancelled at anytime by pressing Drinks Chill again for 3 seconds. The
time taken to chill depends on the size of your bottle.
Do not leave the bottle inside the freezer longer than the time needed for chilling.
Freezer temperature
Indicates the temperature setting of the freezer compartment.
scale icons
Temperature adjust button
Press any button to awaken control.
Press the ‘Temp’ button to decrease the selected compartment temperature. Once the
coldest temperature is reached the display will return to the warmest setting with the next press.
Use the
IMPORTANT
The factory default settings for the freezer is “-18°C”. If you want to change the temperature, remember to make only small adjustments and wait 24 hours to see if it’s correct.
TIPS & INFORMATION
ERROR CODES & ALARMS
ERROR CODES & ALARMS 25
Alarms
ALARM ICON WHAT IT MEANS OPERATION
Freezer Temperature Alarm
Activates if the freezer temperature is 10°c over set temperature for a period of 50 minutes (except during a defrost).
An alarm will sound the temperature icons will flash.
Non I&W
To deactivate the alarm for 50 minutes press any button.
To deactivate alarm for 12 hrs on the ice & water model press and hold Select Mode for 10 seconds for non ice and water models press and hold any button for 10 seconds.
Door Alarm
Activates if the refrigerator or freezer doors are left open for longer than 2 minutes.
An alarm will sound and the affected compartment icon will flash and the temperature and icons will fade on and off.
Non I&W
Error codes
ERROR CODE WHAT IT MEANS…
Communication Error
Sensor – Open Circuit / Short Circuit
If you see this icon displayed (Ice & Water model) or the top temperature icon is flashing it means that the control has lost contact with the main control board.
The appliance will operate at its last known setting, all auxiliary functions will not work.
If you see this icon displayed (Ice & Water model) or any combination of the first, second and fourth temperature icons are flashing it means that an error has been detected on a sensor.
Alarm will sound and icon will flash indicating which door is open. (
Ice & water models)
To silence the alarm for 8 minutes the door is open press any button (the icons will continue to flash until door is closed).
WHAT TO DO…
Turn the unit off at the power point for 5 minutes and then turn it back on.
Under most circumstances this t
he display enabling normal function to
continue.
If the error re-occurs then call for service.
Call for service.
while
will reset
Ice cube tray water fill not detected
The refrigerator will run in a default cycle to prevent food spoilage.
This error indicates that when an ice harvest occurred and a tray water fill was attempted, that the tray sensor did not get above
0°C.
Check the following: Water turned on at tap, water filter not blocked, no kinks in water tube.
If after checking these items and they do not appear to be the cause of the error, call for service.
CLEANING YOUR REFRIGERATOR
26 CLEANING
WARNING
BEFORE CLEANING: Turn the refrigerator off at the power point and unplug the cord to prevent any chance of electrocuting yourself.
Doors and exterior (white and silver):
You should only clean the doors with lukewarm soapy water and a soft cloth.
Stainless steel and dark stainless
Your stainless steel refrigerator is manufactured from mark­resistant stainless steel. This stainless steel has a special advanced protective coating that eases the removal of marks such as fingerprints and water spots. To keep its appearance, clean it regularly with lukewarm soapy water and a soft cloth.
CAUTION
Never use stainless steel cleaners, abrasive pads or other cleaners that will scratch the surface. Damage to the appliance after delivery is not covered by your warranty.
Switching off your refrigerator
If you switch off your refrigerator for an extended period, follow these steps to reduce the chances of mould:
1. Remove all food.
2. Remove the power plug from the power point.
3. Thoroughly clean and dry the Interior.
4. Ensure that all the doors are wedged open slightly for air
circulation.
Interior
Clean the inside of your refrigerator regularly with a soft cloth, unscented mild soap and lukewarm water. Thoroughly dry all surfaces and removable parts and avoid getting water on the controls. Replace removable parts, plug power cord in and switch the power on before returning the food.
Door seals
Always keep door seals clean by washing them with a mild detergent and warm water, followed by a thorough drying. Sticky food and drink can cause seals to stick to the cabinet and tear when you open the door.
Never use hot water, solvents, commercial kitchen cleaners, aerosol cleaners, metal polishes, caustic or abrasive cleaners, or scourers to clean your refrigerator. Many commercially available cleaning products and detergents contain solvents that will damage your refrigerator. Use only a soft cloth with an unscented mild soap and lukewarm water.
CAUTION
To clean a crisper or freezer bin with telescopic extension slides, simply wipe with a damp cloth and warm soapy water. Never immerse the cover in water, as this could affect the operation of the slide.
FOOD STORAGE GUIDE
FOOD STORAGE GUIDE 27
CATEGORY PRODUCT REFRIGERATOR FREEZER STORAGE TIPS
MEAT
Sausages and Mince 1-2 Days 2-3 Months
Chops and Steak 3-4 Days 4-6 Months
Keep cold meat at the back of the refrigerator where it is coldest.
POULTRY
SEAFOOD
DAIRY
Cold Meats 3-5 Days 4-6 Months
Roasts 3-5 Days 12 Months
Chicken 1-2 Days 2 Months
Roast Chicken 3-5 Days 12 Months
Eggs 6 Weeks Not Suitable
Whole fish and fillets
Lobster and Crab 1-2 Days 2 Months
Prawns 1-2 Days 2 Months
Milk Until Expiry Date Not Suitable
Yoghurt 7- 10 Days Not Suitable
Hard Cheeses 2 Weeks – 2
Soft Cheeses 1-2 Weeks Not Suitable
Butter 8 Weeks 12 Months
2-3 Days 2 Months Store in an airtight container or foil.
2 Months
Months
(Grated)
Plastic can cause meat to sweat if stored in refrigerator for more than a day.
Roast can take up to 48 hours to defrost properly, transfer frozen roast to the refrigerator 2 days before use.
If poultry takes on a smell or colour you are unsure about it is best to throw it out.
Whole eggs are not suitable for beaten eggs may be frozen for four months.
Never freeze prawns in salty water as this will dehydrate the flesh.
If dairy takes on a smell or colour and you are unsure about it, it is best to throw it out.
Depending on the variety hard cheese can last from 2 weeks to 2 months.
freezing, slightly
FRUIT & VEGETABLES
LEFT OVERS
Every fruit and vegetable has a different shelf life. Some stay fresh for a couple of days e.g beans, others can last for a couple of months e.g. onions.
Homemade meals 3-4 Days 2-6 Months
8-12 Months
When freezing chop and blanch in small portions.
Keep vegetables in the crisper and away from the air vents to avoid freezing.
Don’t wash fruit and vegetables before storing them in the refrigerator as this can make them susceptible to rotting.
Store in sealed container.
Freeze meals in small portion sizes to limit wastage.
IMPORTANT
Please note, use this information as a guide only, actual storage times will vary depending on how you use your refr
igerator, climatic conditions and the freshness of the food.
TROUBLESHOOTING
28 TROUBLESHOOTING
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through air vents using a high efficiency fan.
CONCERN WHAT TO DO
Refrigerator is too warm Adjust the refrigerator to a colder setting
Ensure food is allowed to cool before placing inside the refrigerator.
Ensure the appliance is set up as per instructions on P13.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
If
you have a Top Mount check the temperature setting guidelines on P19.
Freezer is too warm Adjust temperature to a colder setting.
Ensure food is allowed to cool before placing inside the freezer.
Ensure the appliance is set up as per instructions on P13.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
you have a Top Mount check the temperature setting guidelines on P19.
If
Food is freezing in the refrigerator Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high water co
ntent should not be placed near the cooling vents.
Unable to change temperature settings Refer to Refer to sections “temperature control” and “about the user interface”.
Ensure that user interface is in "awake" mode before trying to adjust temperature settings.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The following describes the kinds of sounds and what may be making them.
CONCERN
Motor noise (compressor)
WHAT TO DO
Nothing. This is normal as your new refrigerator uses a high-speed compressor which switches on and off during operation.
Note that the compressor noise may seem louder at the start of the on cycle.
Motor noise (compressor);
W
TB4600, WTB4604, WTB5400, WTB5404, WBE4302, WBE4500, WBE4504, WBE5300, WBE5304, WRB5004, WFB4204, WHE5204, WHE5264, WQE6060, WQE6000, WHE6060, WHE6000 only.
A clicking noise heard just before the compressor starts.
Occasional gurgling, similar to water boiling.
Airflow noise.
These refrigerators are fitted with a variable speed compressor and fan. At start up and on warm days they run at a higher speed to provide additional cooling. When less cooling is required the compressor and fan will run at a lower speed. As a result it is normal for sound levels to change depending on operating conditions.
Nothing. This is normal as your new refrigerator has an automatic switching action of the temperature control, turning the compressor on and off.
Nothing. As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your refrigerator system.
Nothing, this is normal as your new refrigerator uses high efficiency fans to circulate air. Fan speed and noise may increase during periods of heavy usage or hot weather.
Rattling and other noises.
Ensure that the cabinet is level and stable, refer to Installation Instructions on P13.
Check the surrounds of the appliance to ensure there is nothing touching or placed on top of the appliance.
Ensure that contents of the appliance are not placed in such a way that they are vibrating
(such as bottles).
TROUBLESHOOTING
TROUBLESHOOTING 29
Crisper Operation
CONCERN WHAT TO DO
Excess moisture build up in crisper
It is normal for there to be some moisture and humidity in the crisper bin.
Crisper bin can not be removed If crisper bin interferes with the door bins, remove door bins before
Freezing items in the crisper Adjust temperature to a warmer setting.
Refrigerator operation
Ensure that the crisper is not over packed.
Adjust crisper humidity slides.
removing crisper.
Position cabinet so that the door can be fully opened.
CONCERN
pliance will not run
Ap
It is normal for the freezer fan not to operate during the automatic defrost cycle, or for a short time after the appliance is switched on.
Compressor motor seems to run too long
At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run more often.
Compressor motor seems to run too long for WTB4600, WTB4604, WTB5400, WTB5404, WBE4302, WBE4500, WBE4504, WBE5300, WBE5304, WRB5004, WFB4204, WHE5204, WHE5264, WQE6060, WQE6000, WHE6060, WHE6000only. These appliances use a variable speed compressor, which by design can run for long periods of time, this is normal
The exterior of the appliance is warm or hot to touch
This is normal because the appliance transfers heat from the inside out through the outer panels and the divider between the doors.
WHAT TO DO
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that the household circuit blown.
The appliance maybe in defrost mode, check again in half an hour.
Ensure that the doors are not held open
Check that large amounts of warm food
Note that the appliance will run more than normal just after you install it or when adjusting the temperature setting changes.
The variable speed compressor and fan that at start up and on warm days, runs at high speeds to provide additional cooling. When less cooling is required the compressor and fan will run at a lower speed, but still may not switch o. This is normal.
It is possible that the only time the compressor and fan will stop is when the refrigerator is defrosting which is approximately once per
Ensure the appliance has the external clearances recommended in the section “Installing your new appliance”.
The exterior of the cabinet will be much warmer on warmer days it may even feel hot to touch, as the appliance is working harder.
breaker has not tripped or that the fuse has not
have not just been placed inside the appliance.
day.
User interface will not respond
To ensure settings are not accidentally changed the user interface will go into sleep mode when not in use. Press any button to wake user interface
Check that the user interface is in awake mode, refer to section “About the user interface”.
Check that the user interface is not locked, refer to section “About the user interface”.
If the user interface is frozen turn the appliance o for five minutes for the memory to clear, then turn back on.
Check that the user interface is not in Sabbath Mode, refer to control instructions. (I&W models only).
TROUBLESHOOTING
30 TROUBLESHOOTING
Refrigerator operation
CONCERN WHAT TO DO
Alarms Sounding Check that all doors are fully closed.
Ensure that the over temperature alarm is not being activated by hot food placed in the freezer.
Check if the drinks timer has ended, refer control instructions.
Check if the Filter Replacement (
I&W models only)
Frost build up Check that all doors are fully closed.
Ensure that the doors are not opened too often.
Ensure that the return air vents are not blocked with packaging.
Ensure the seals are clean and not obstructed.
Odours The interior may need cleaning, refer to cleaning guide.
Ensure that food is stored correctly as some food, containers and wrapping can produce odours.
Check appliance for old or unusual food.
Lights not working
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
alert is activated, refer control instructions.
The LED lighting is designed to turn on gradually. The LED lighting is designed to dim automatically if the door is left opened for more than 5 minutes and turn off completely if the door is open for more than 7 minutes. Closing the door will reset the timer.
Ensure that the household circuit breaker has not tripped or that the fuse has not blown.
Check that the user interface is not
Check the appliance features section to determine lighting configuration for your model.
in Sabbath Mode, refer to control instructions.
Door operation
CONCERN WHAT TO DO
Freezer door pops open.
Self close not working. Check if your appliance has self closing hinges as not all models do.
Door not sealing properly
Door difficult to open and close
This is normal and should re-close. This happens when the refrigerator door is closed too quickly.
If the freezer door stays open, it indicates that the appliance needs to be tilted backwards a little further. Refer to section “Installing your new appliance”.
It indicates that the appliance needs to be tilted backwards a little further. Refer to section “Installing your new appliance”.
Ensure there is nothing that is preventing the door from closing such as appliance contents or items placed near the appliance.
Ensure that the crisper/freezer bin is closed completely. Refit if required t
he section "Using your refrigerator".
Ensure the appliance is set up as per recommendations.
If the door is difficult to open just equalising, the door will open normally after a few minutes.
after you have closed it this is due to the pressure
as referred to in
TROUBLESHOOTING
TROUBLESHOOTING 31
Ice & Water system
CONCERN WHAT TO DO
Ice maker does not produce ice or not enough ice
The icemaker is designed to produce a tray of ice approximately every 3 hours, depending on the conditions.
Water dispenser not functioning
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that water is connected and turned on and there are no kinks in the water line.
Ensure that the Ice Maker is switched on at the user interface refer to "About the User Interface" for details.
Check that the water filter is not blocked or out of date.
Check the water supply flow rate.
If the freezer compartment is too hours for the freezer to reach ideal temperature.
Turn the unit off at the mains and leave for 2 minutes then turn the appliance back on (this will reset the icemaker unit). Check for ice production after 24 hours.
Check that there is no obstruction under the ice maker and ensure the ice bin is fitted correctly.
Ensure that the cord is plugged into a live power outlet and outlet is switched on. Ensure that water is connected and turned on and there are no kinks in the water line.
Ensure that the Water Dispenser is switched on at the user interface refer to "About the User Interface" for details.
Ensure water line is purged refer to “Ice & Water installation”.
Check that the water filter is not blocked or out of date.
Check the water pressure, refer to “Ice & Water installation”.
warm, refer to "freezer is too warm" then wait 24
Ice or water has bad odour or taste Cover food to ensure ice does not absorb foreign odours.
Check that the water filter is not out of date.
Interior of appliance or ice bin may require cleaning, refer to “Cleaning your refrigerator”.
Discard stale ice monthly and allow ice maker to produce a fresh supply.
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned, contact your nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number, the 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
NOISES
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The following describes the kinds of sounds and what may be making them.
SSSRR
R!
CLICK!
OK
SSSRRR!
HISSS!
SSSRRR!
HISSS!
HISSS!
BLUBB!
CLICK!
BRRR!
BRRR!
CRACK!
CLICK!
BRRR!
32
BLUBB!
BLUBB!
CRACK!CRACK!
33
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE REFRIGERATORS AND FREEZERS
This document sets out the terms and conditions of the product warranties for Westinghouse Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non­excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues for in Australia for a period of 24 months and in New Zealand for a period of 24 months, following the date of original purchase of the
Appliance.Speciccomponentsarewarrantedagainstmanufacturing
defects in Australia and New Zealand for the periods listed below;
• Compressor – Further 3 years
• External Condenser – Further 3 years
• Evaporator – Further 3 years
• Drier – Further 3 years
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the
terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
NEW ZEALAND
WFridgeFreezer_Warr_May19
Important Notice
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
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For more information on all Westinghouse appliances, or for dimension and installation information, call into your retailer, phone or email our customer care team or visit our website:
AUSTRALIA phone: 1300 363 640
fax: 1800 350 067 email: customercare@electrolux.com.au web:
westinghouse.com.au
NEW ZEALAND phone: 0800 436 245 fax: 0800 225 088 email: customercare@electrolux.co.nz web: westinghouse.co.nz
A12081666-D-432021
TOP SERVICE
Top Service encompasses the after sales service provided by The Electrolux Group to consumers including delivery, home service and spare parts.
and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation. Used under license. All Rights Reserved.
© 2019 Electrolux Home Products Pty Ltd. ABN 51 004 762 341
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