Westinghouse PHR222U User Manual

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MODEL PHR222U

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Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND

APPLIANCE: BUILT-IN OVEN, COOKTOP

AND FREESTANDING COOKER

This document sets out the terms and conditions of product warranties
for Electrolux Appliances. It is an important document. Please keep it
with your proof of purchase documents in a safe place for future
reference should you require service for your Electrolux appliance.

1. In this warranty
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has the same meaning

referred to in the ACL;

(b) ‘ACL’ means Trade Practices Amendment (Australian Consumer Law) Act (No.2)

2010;

(c) 'Appliance' means any Electrolux product purchased by you accompanied by this

document;
(d) ‘ASC’ means Electrolux authorised serviced centres;
(e) 'Electrolux' means Electrolux Home Products Pty Ltd of 163 O’Riordan Street, Mascot,

NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and

Electrolux (NZ) Limited of 3-5 Niall Burgess Road, Mount Wellington, in respect of

Appliances purchased in New Zealand;
(f) ‘major failure’ as referred to in clause 10 of this warranty has the same meaning

referred to in the ACL and includes a situation when an Appliance cannot be repaired

or it is uneconomic for Electrolux, at its discretion, to repair an Appliance during the

Warranty Period;
(g) 'Warranty Period' means

(i) where the Appliance is used for personal, domestic or household use( i.e normal

single family use) as set out in the instruction manual, the Appliance is warranted
against manufacturing defects in Australia for 24 months and in New Zealand for
24 months, following the date of original purchases of the Appliance;

(ii) where the Appliance is used for commercial purposes ( including being used to

directly assist a business or where the Appliance is used in a multi-family
communal or share type environment), the Appliance will then be warranted
against manufacturing defects in Australia for 3 months and in New Zealand for 3
months, following the date of original purchase of the Appliance.

(h) 'you' means the purchaser of the Appliance not having purchased the appliance for re-

sale, and 'your' has a corresponding meaning.

2. This warranty only applies to Appliances purchased and used in Australia or New
Zealand and is in addition to (and does not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia or New Zealand.

3. During the Warranty Period Electrolux or its ASC will, at no extra charge if your appliance
is readily accessible for service without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective. Electrolux or its
ASC may use remanufactured parts to repair your Appliance. You agree that any replaced
Appliances or parts become the property of Electrolux. This warranty does not apply to
light globes, batteries, filters or similar perishable parts.

4. Parts and Appliances not supplied by Electrolux are not covered by this warranty.

5. You will bear the cost of transportation, travel and delivery of the Appliance to and from
Electrolux or its ASC. If you reside outside of the service area, you will the cost of :
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from Electrolux or its ASC
In all instances, unless the Appliance is transported by Electrolux or and Electrolux
authorised representative, the Appliance is transported at the owner’s cost and risk while
in transit to and from Electrolux or its ASC.

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6. Proof of purchase is required before you can make a claim under this warranty.

7. You may not make a claim under this warranty unless the defect claimed is due to faulty
or defective parts or workmanship. Electrolux is not liable in the following situations
(which are not exhaustive):
(a) The Appliance is damaged by:

(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation.

(viii) failure to comply with any additional instructions supplied with the Appliance;
(b) The Appliance is modified without authority from Electrolux in writing.
(c) The Appliance's serial number or warranty seal has been removed or defaced.
(d) The Appliance was service or repaired by anyone other than Electrolux or its ASC.

8. This warranty, the contract to which it relates and the relationship between you and
Electrolux are governed by the law applicable where the Appliance was purchased. Where
the Appliance was purchased in New Zealand for business purposes the Consumer
Guarantee Act does not apply.

9. To the extent permitted by law, Electrolux excludes all warranties and liabilities (other than
as contained in this document) including liability for any loss or damage whether direct or
indirect arising from your purchase, use or non use of the Appliance.

10. For Appliances and services provided by Electrolux in Australia, the Appliances come with
a guarantee by Electrolux that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the
Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the
failure does not amount to a major failure. The benefits to you given by this warranty are in
addition to your other rights and remedies under a law in relation to the Appliances or
services to which the warranty relates.

11. At all times during the Warranty Period, Electrolux shall, at its discretion, determine
whether repair, replacement or refund will apply if an Appliance has a valid warranty claim
applicable to it.

12. For Appliances and services provided by Electrolux in New Zealand, the Appliances come
with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees
Act, the Sale of Goods Act and the Fair Trading Act.

13. To enquire about claiming under this warranty, please follow these steps:

(a) carefully check the operation instructions, user manual and the terms of this
warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (eg an invoice) available
(d) telephone the numbers shown below.

14. You accept that if you make a warranty claim, Electrolux and its ASC may exchange
information in relation to you to enable Electrolux to meet its obligations under this
warranty.

Important Notice

Before Calling for service, please ensure that the steps listed in point 13 above have been followed.