Western Digital WD Elements Play User Manual

WD Elements

Multimedia Drive

User Manual

™

Play

WD® Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning
this product. Most technical support questions can be answered through our knowledge base
or e-mail support service at http://support. wdc.com. If the answer is not available or, if you
prefer, please contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This
30-day period starts on the date of your first telephone contact with WD technical support.
E-mail support is free for the entire warranty period and our extensive knowledge base is
available 24/7. To help us keep you informed of new features and services, remember to
register your product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support. wdc.com and choose from these topics:



Downloads - Download drivers, software, and updates for your WD product.



Registration - Register your WD product to get the latest updates and special offers.



Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status,
and Data Recovery Information.



Knowledge Base - Search by keyword, phrase, or answer ID.



Installation - Get online installation help for your WD product or software.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.

North America Asia Pacific

English 800.ASK.4WDC Australia 1 800 42 9861

(800.275.4932) China 800 820 6682/[phone]

Spanish 800.832.4778 Hong Kong [phone]

India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)

Europe (toll free)*

Europe

Middle East

Africa

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

00800 ASK4 WDEU Indonesia [phone]

(00800 27549338) Japan 00 531 650442

Korea 02 719-3240

[phone] Malaysia [phone]/1 800 88 1908/[phone]

[phone] Philippines 1 800 1441 0159

[phone] Singapore [phone]/[phone]/[phone]

Taiwan [phone]/[phone]

Table of Contents

1 Important User Information . . . . . . . . . . . . . . . . . . . . 1

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Recording your WD Product Information . . . . . . . . . . . . . . . . . . . . . 2

Registering your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . 4

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

4 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Operating System Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

5 Operating the Multimedia Drive. . . . . . . . . . . . . . . . 18

Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Multimedia Drive Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 19

File Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Auto Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

6 Watching Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Video Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

7 Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Music Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Music Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

TABLE OF CONTENTS – i

8 Viewing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Photo Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Photo Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Photo Slideshow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

9 Settings and Advanced Features. . . . . . . . . . . . . . . 38

Settings Navigation Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Available Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Locating Media Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

10 System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 46

System Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Common Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . 49

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

11 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Supported Media File Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

TABLE OF CONTENTS – ii

1

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Important User Information

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use
can result in electric shock or fire hazard. The safeguards incorporated into this unit
will protect you if you observe the following procedures for installation, use, and
servicing.

 Read these instructions.
 Keep these instructions.
 Heed all warnings.
 Follow all instructions.
 Do not use this apparatus near water.
 Clean only with dry cloth.
 Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions.

 Do not install near any heat sources such as radiators, heat registers, stoves, or

other apparatus (including amplifiers) that produce heat.

 Do not expose the batteries or the remote control with batteries installed to

excessive heat (direct sunlight, fire, etc.).

 Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.

 Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

 Only use attachments/accessories specified by the manufacturer.
 Unplug this apparatus during lightning storms or when unused for long periods

of time.

 Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.

 Carefully read and follow the Quick Install Guide and User Manual.
 Do not operate this device outside the temperature range of 5°C–35°C

(41°F–95°F).

 Do not drop or shake the device.
 Do not move the device when it is powered on.
 Power supply cords should be routed so that they are not likely to be walked on

or pinched by items placed upon them or against them.

 Do not overload wall outlets.

For additional safety information, refer to www.wdc.com.

IMPORTANT USER INFORMATION – 1

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Recording your WD Product Information

In the following table, write the serial and model numbers of your new WD product.
You can find this information on the label on the bottom of the device. You should
also note the date of purchase. This information may be required when requesting
technical support.

Serial Number:
Model Number:
Purchase Date:
System and Software Notes:

Registering your WD Product

Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of
your first telephone contact with WD technical support. Register your WD product
online at http://register.wdc.com.

Accessories

For U.S. residents, visit www.shopwd.com to view additional accessories available
for your multimedia drive. For users outside the U.S., visit http://support.wdc.com.

IMPORTANT USER INFORMATION – 2

2

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Product Overview

Thank you for purchasing the WD Elements Play multimedia drive. This user manual
provides step-by-step instructions for installing and using your new multimedia drive.
For the latest WD product information and news, visit our website at

www.westerndigital.com.

The WD Elements Play multimedia drive is an easy, affordable way to supersize your
movies and photos on your big-screen TV and play your music collection on your
home entertainment center. Save your media collection on the multimedia drive, then
simply connect the drive to your TV and you’re ready to enjoy all your digital media in
Full-HD 1080p resolution.

Full-HD 1080p resolution – Experience spectacular Full-HD video picture quality
and crystal-clear digital audio. The HDMI port lets you connect to the highest quality
HDTV or home theater.

Plenty of room for your media collection – The built-in high capacity hard drive
offers room for tons of media. If you need more space, plug USB drives into the
available ports.

Supports a wide variety of file formats – Most popular formats are supported
including RMVB, H264, and MKV.

Camera compatible – Connect your digital camera or camcorder and play or
transfer content from your camera to the drive.

Easy, intuitive user interface – Simple, intuitive and beautiful, the user interface
provides the following navigation options:

 DVD navigation with complete menu navigation, chapter listings, special

features, and subtitles

 Photo slideshow with unique transitions and music on your HDTV
 Supports photo thumbnails, video cover art and music album art
 Music playlist support for PLS, M3U, WPL file types
 Preview your video during navigation
 Multi-language subtitle support for video playback

Automatic play – Set the player to play a selected media file automatically when
the unit is turned on. Perfect for living art on your HD TV or for digital signage.

Composite video connection – Composite (RCA) outputs ensure compatibility
with virtually all television sets.

Digital optical audio – High fidelity audio or pass-through digital audio signal to
your AV receiver for surround sound experience. Supports SPDIF and Dolby Digital
native playback.

PRODUCT OVERVIEW – 3

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USER MANUAL

Features and Functions

Features

Audio/Video Interface

 HDMI 1.4 interface for digital audio and high-definition video
 Composite interface (RCA yellow/white/red) for analog AV connection
 Toslink (optical) audio for high-fidelity digital audio
 Video output resolution includes 480i and 576i (composite interface), or 480p,

576p, 720p, 1080i, and 1080p (HDMI interface)

 Stereo or multi-channel digital surround (pass through only) audio output

Advanced Navigation Options

 Thumbnail and list views—browse your content by filename or by thumbnails of

photos, album covers, and movie preview

 Search—search by filename and partial filename

Content Playback

The multimedia drive is capable of playing several different types of multiformat files.
For a detailed list of supported formats, go to “Supported Media File Formats” on
page 52. The included remote control lets you quickly browse through your media
and configure settings.

Photo Viewing

 Create custom slide shows with a variety of transitions
 Zoom, pan, repeat, shuffle, and rotate

Movie Viewing

 Fast forward, rewind, previous, next, pause, repeat, shuffle, and zoom
 View subtitles
 View video menu (if supported by the file format)
 Video preview (if supported by the file format)

Music Playback

 Fast forward, rewind, pause, shuffle, and repeat
 View album art

File Management:

 View all files together
 Copy or delete files directly from the TV

FEATURES AND FUNCTIONS – 4

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Additional Features

 Real Media (RMVB) playback
 Plug-and-play convenience
 Popular media format support
 Metadata support
 Thumbnail support
 Aggregated music/photo/video view
 HDMI or composite video outputs
 Toslink (optical) audio output

Plug-n-Play USB 2.0 Support

 USB storage device with a USB connector
 Portable multimedia drives with USB connector
 Digital cameras with USB connector

For a list of tested, compatible USB devices, see Article #5675 in our knowledge
base at http://support.wdc.com.

USB Storage File System Support

 NTFS
 HFS+
 HFS+Journaling (read only)

For instructions on how to disable Journaling, see Article #2615 in our knowledge
base at http://support.wdc.com.

FEATURES AND FUNCTIONS – 5

Connections

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

1

Item Component Description

1 USB port Supports connection of removable storage devices, portable

multimedia drives, and digital cameras with USB connectors

2 Power jack Connects the power adapter

3 Mini USB port Supports connection of the multimedia drive to a computer as

an external USB storage device for content transfer.

4 HDMI port Connects to your TV’s HDMI port (HDMI cable sold separately)

5 Composite jacks Connect to your TV’s analog video and audio jacks

(composite cable sold separately).
Note: When making an audio connection through the Toslink
(optical) port, only the composite video connection is required.

6 Toslink (optical) audio port Connects to your AV receiver (Toslink cable sold separately)

7 Reset switch Reset the multimedia drive to factory settings (using a fine-

tipped stylus or the unfolded end of a paperclip)

2

3

4

5

6

7

FEATURES AND FUNCTIONS – 6

LED Indicator

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Item Component Description

1 Infrared receiver

2 Power/activity

LED

 Receives signals from the remote control. Point the tip of the

remote control to the infrared receiver and ensure that the path
between the two is unobstructed.

 On (steady blue)—The power cable is connected and the power is

on.

 Activity—Fast flashing (approximately three times per second)
 System standby— Slow flashing (approximately every 2.5

seconds)

 Off—The multimedia drive is in standby mode or the power cable

is disconnected.

1

2

FEATURES AND FUNCTIONS – 7

Remote Control

CAUTION: Do not expose the batteries or the remote control with batteries

installed to excessive heat (direct sunlight, fire, etc.).

1. Infrared transmitter

2. HOME

3. POWER

4. Navigation buttons

5. ENTER

6. STOP

7. BACK

8. REV (rewind)

9. PREV (previous track)

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

10. SEARCH

11. OPTION

12. PAUSE/PLAY

13. FF (fast forward)

14. NEXT (next track)

15. EJECT (safe removal of attached storage)

Note: For additional information, see “Using the Remote Control” on page 18.

FEATURES AND FUNCTIONS – 8

4

Getting Started

Package Contents

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Multimedia Drive USB cable Remote control and

AC power adapter

Quick Install Guide

Two AAA batteries

Installation Requirements

 Standard or HD TV with an HDMI or composite audio/video input
 Computer with a USB 2.0 connector

Optional: Stereo or AV receiver with a digital optical (Toslink) cable.

Operating System Compatibility

The multimedia drive is compatible with the following operating systems:

Windows

 Windows XP
 Windows Vista
 Windows 7

®

Mac® OS X

 Tiger

®

 Leopard
 Snow Leopard

®

®

®

™

Note: Compatibility may vary depending on user’s hardware configuration and operating system.

Important: For highest performance and reliability, it is recommended that
you install the latest updates and service pack (SP). For Windows, go to the
Start menu and select Windows Update. For Mac, go to the Apple menu
and select Software Update.

GETTING STARTED – 9

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Multimedia Drive Reformatting

The multimedia drive is preformatted as a single NTFS partition for compatibility with
all updated Windows operating systems. Go to http://support.wdc.com and refer to
Knowledge Base Answer ID 3865 for reformatting the drive to Mac OS X format. See
“Troubleshooting” on page 57 for more information about reformatting a drive.

Important: Reformatting the multimedia drive erases all its contents. If you
have already saved files on the multimedia drive, be sure to back them up
before reformatting it.

Installation Procedure

The multimedia drive installation procedure is outlined below:

1. Connect the power cable.

2. Transfer content from your computer to the multimedia drive.

3. Disconnect the multimedia drive from your computer, then connect it to your TV
or entertainment unit through the desired interface option.

4. Insert the batteries into the remote control.

5. Connect a USB device containing media content (optional).

GETTING STARTED – 10

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Step 1 - Connecting the Power Cable

1. Connect the power clip to the power cable plug.
The AC power adapter will vary, depending on your location. Some locations do

not require a power plug clip. Units sold in those locations will have a fixed power
plug. Refer to the illustration below.

US/JA/TW

EU/KO

Installing InstallingRemoving Removing

US/JA/TW

EU/KO

2. Connect the power cable to the multimedia drive’s DC connector, and then plug
the opposite end into an AC power outlet. The multimedia drive powers up
automatically.

GETTING STARTED – 11

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USER MANUAL

Step 2 - Loading Content On Your Multimedia Drive

Transfer your favorite content from your computer to your multimedia drive. You can
also transfer files from your multimedia drive to your computer.

Windows

1. Turn on your computer.

2. Connect the drive’s power cable (see “Step 1 - Connecting the Power Cable” on
page 11) and USB cable as shown below.

3. Drive utilities are installed automatically. If a security alert is displayed during this
installation, click Accept or Continue.

4. The multimedia drive appears as a new drive volume in Computer (Windows 7
or Windows Vista) or My Computer (Windows XP).

5. Drag and drop your media files from your computer to the multimedia drive or
from the multimedia drive to your computer.

Macintosh

Important: To transfer content to or from the multimedia drive using a Mac,

you must reformat the drive. See “Multimedia Drive Reformatting” on page
10 for details.

1. Turn on your computer.

2. Connect the drive’s power cable (see “Step 1 - Connecting the Power Cable” on
page 11) and USB cable as shown below.

3. The drive mounts to the desktop and a WD Multimedia icon appears.
Double-click the WD Multimedia drive icon.

4. Drag and drop your media files from your computer to the multimedia drive or
from the multimedia drive to your computer.

GETTING STARTED – 12

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USER MANUAL

Step 3 - Connecting the Multimedia Drive

The following figures illustrate the cable connections supported by the multimedia
drive.

Note: Composite, HDMI, and Toslink (optical) cables are sold separately.

Choosing the Best Connection

The quality of the picture produced by your TV depends on the quality of your TV
and its connection to the multimedia drive.

Connection Quality Connectors

HDMI Best

Specialized, high-definition connector

(up to 1080p)

Composite Good (480i/576i)  Yellow = video

 Red = right audio
 White = left audio

Composite (Standard Definition)

HDMI (High Definition)

GETTING STARTED – 13

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Composite AV Connection (Standard Definition)

To use a composite connection (composite cable sold separately):

1. Plug the composite connectors into the input ports on your multimedia drive,
yellow to yellow, red to red, and white to white

2. Plug the opposite ends into the composite input ports on your TV, yellow to
yellow, red to red, and white to white.

3. Select the appropriate TV input source.

Wait a few seconds for your TV to detect the multimedia drive. If the multimedia drive
is not detected, you may need to change the input source on your TV to HDMI or
composite, depending on your connection. Check the user documentation of your
TV for more information.

Once the multimedia drive is detected, the splash screen displays to indicate system
bootup, then the home screen of the user interface opens. Go to “Using the
Multimedia Drive Menu” on page 19.

GETTING STARTED – 14

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USER MANUAL

HDMI Video and Audio (High Definition)

HDMI combines high-definition video, multi-channel audio, and inter-component
control in a single digital cable. This interface provides video quality resolution of up
to 1080p.

To connect your multimedia drive using an HDMI cable:

1. Plug an HDMI cable (sold separately) into the HDMI connector on the multimedia
drive.

2. Plug the opposite end into the HDMI port on your TV or audio/video system (if
available).

Wait a few seconds for your TV to detect the multimedia drive. If the multimedia drive
is not detected, you may need to change the input source on your TV to HDMI or
composite, depending on your connection. Check the user documentation of your
TV for more information.

Once the multimedia drive is detected, the splash screen displays to indicate system
bootup, then the home screen of the user interface opens. Go to “Using the
Multimedia Drive Menu” on page 19.

GETTING STARTED – 15

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USER MANUAL

Toslink (optical) Digital Audio

Toslink (optical) digital can send digital audio to a receiver capable of decoding multi­channel audio through an AV receiver.

1. Complete the composite or HDMI video connection as described in “Composite
AV Connection (Standard Definition)” on page 14 or “HDMI Video and Audio
(High Definition)” on page 15.

2. Plug a Toslink (optical) cable (sold separately) into the S/PDIF digital optical port
on your multimedia drive.

3. Plug the other end of the Toslink (optical) cable into the digital optical port on your
AV receiver.

4. Select the appropriate audio source on your AV receiver.

GETTING STARTED – 16

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USER MANUAL

Step 4 (Optional)- Connecting a USB Device

Transfer your favorite content from your computer to your external USB drive, such
as My Passport® or My Book® (external USB drive not included).

The multimedia drive has one USB port that supports playback from an external
USB storage device.

Note: Certain USB hubs have been tested to ensure compatibility. For a list of supported USB
devices, see Article #5675 in our knowledge base at http://support.wdc.com.

1. Connect the USB device to the multimedia drive’s USB port.

My Book external drive

(sold separately)

OR

My Passport portable drive

(sold separately)

2. Wait for a few moments while the multimedia drive scans the USB device for
media files. (Scanning is enabled by default).

This may take several minutes, depending on the storage capacity of the USB
device and the number of available media files. When the USB device is detected,
the status LED turns on. “Please insert a USB storage device” appears on the
screen.

For Apple Users

For HFS+, Journaling must be disabled on the storage device connected to the
multimedia drive. For instructions on how to disable Journaling, see Article #2615 in
our knowledge base at http://support.wdc.com.

Removing a USB Device

To prevent data loss, it is highly recommended that you first press the EJECT button
on the remote control before removing a USB device.

To remove a USB device:

1. Press the EJECT button on the remote.

2. Highlight the checkmark on the eject prompt, then press ENTER.

3. Disconnect the USB device from the multimedia drive.

GETTING STARTED – 17

45

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Operating the Multimedia Drive

Using the Remote Control

The multimedia drive remote control lets you navigate the Home screen, browse for
media files, enable playback options, and customize the system settings. The
infrared sensor detects infrared signals from the remote.

Important: Make sure there are no obstructions between the remote
control and the infrared sensor on the multimedia drive.

Button Function

HOME Home screen which displays Videos/Music/Photos/File Management/

Settings.

POWER Power on/off.

Navigation buttons Navigate through Home options, menu screens, media libraries, and

toolbars.

ENTER  Displays the media directories and Settings screens.

 Begins playback of the selected media file.
 Enables the currently selected setting in a Settings option screen.

STOP Discontinues playback and goes back to the previous screen.

BACK Goes back to the previous screen.

REV

(rewind) Scans backward during audio/video playback. Supports the following

speeds: 2×, 4×, 8×, 16×, and 32x for video. 2x, 4x, and 8x for audio.

PREV

(previous track)

SEARCH

(current folder)

OPTION During playback, displays the toolbar for additional playback options.

PAUSE/PLAY Toggles between pause and playback.

FF

(fast forward)

NEXT

(next track)

 Press once to jump to the start of the audio/video file.
 Press twice to jump to the previous audio/video/image file.

Locates a media file in the current folder.

Scans forward through the audio/video playback. Supports the
following speeds: 2×, 4×, 8×, 16×, and 32x for video. 2x, 4x, and 8x for
audio.

Skips to the next audio, video, or image file.

EJECT Switches to safe mode so you can safely remove a USB device.

OPERATING THE MULTIMEDIA DRIVE – 18

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Using the Multimedia Drive Menu

The multimedia drive Home screen menu is displayed when you press HOME on the
remote control. The icons on this screen let you browse your media library and
configure the multimedia drive’s settings.

Home Screen Options

The four main Home options (icons) are:

 Videos
 Music
 Photos
 File Management
 Settings

 The Music, Video, and Photo icons represent folders for the different media

types. Media contents will be displayed either as file/file folders in a USB drive
directory or as a media compilation list based on metadata information. For
example, music files can be categorized based on their genre or the artist’s
name.

 Settings lets you customize the way you use the multimedia drive and set

preferences for media playback. For more information, see “Settings and
Advanced Features” on page 38.

Home Screen Navigation

Use the following keys to navigate through the menu screens.

Button Function

Up/Down arrow Select a media type (photos, video, or music) or settings

Left/Right arrow Moves within a category

ENTER Launches your selection

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File Management

Copying Files

Follow the steps listed below to copy a file to or from an attached USB memory
device. The procedure is the same for all types of media files, movies, photos or
music.

1. Connect a USB storage device to the USB port on the multimedia drive.

2. In the Home menu, browse to locate the File Management category, then press
ENTER.

3. Press the up or down arrow to select New Volume (multimedia drive) or the
attached USB storage device (location you want to copy files from), then press
ENTER to view the folders in the storage location selected.

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4. Press the up or down arrow to select the folder containing the media file you
want to copy and press ENTER. The screen will display the file contents of the
selected folder.

5. Select the file you want to copy and press . A check mark will appear to the
right of the file name you want to copy. To deselect, press again. Press the
OPTION button, then press ENTER on the remote control to select the Copy
Files icon.

6. Press either or on the remote control to select the destination device, then
press ENTER to start copying the file.

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Removing Files

To delete a file on the multimedia drive, follow the steps listed below. The procedure
is the same for all types of media files, movies, photos or music.

1. In the Home menu, browse to locate the File Management category, then press
ENTER.

2. Press the up or down arrow to select the multimedia drive or the attached USB
storage device (location you want to delete files from), then press ENTER.

3. Press the up or down arrow to select the folder containing the media file you
want to delete and press ENTER. The screen displays the file contents of the
selected folder.

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4. Select the file you want to delete and press on the remote control. A check
mark will appear on the right of the file name you want to delete. Press the
OPTION button, then to select the Delete Files option.

5. Press ENTER on the remote control and a confimation screen appears. Press

ENTER again to delete the selected file.

Auto Play

Note: Auto play does not support USB hubs.

1. Save the files or media content at the root directory of the multimedia drive’s
internal hard drive or attached USB storage device.

2. Go to the Setup menu and select Auto Play. You will need to restart the
multimedia drive for your selection to take effect. After it is set, Auto Play starts
each time the multimedia drive is powered on.

To disable Auto Play, press STOP or HOME during content playback, then go into
the Auto Play Setup menu and select OFF.

Note: Auto Play will ignore all unsupported files without displaying any system warning messages
during playback.

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Watching Video

You can watch videos on your TV using the multimedia drive.

Supported Video Formats

The following video file formats are supported.

 AVI (Xvid, AVC, MPEG1/2/4)
 MPG/MPEG
 VOB/ISO
 MP4/MOV (MPEG4, h.264)
 MKV (h.264, x.264, AVC, MPEG1/2/4),
 TS/TP/M2TS (MPEG 1/2/4, AVC)
 FLV (D1 resolution only)
 RM or RMVB 8/9/10

Video Playback

USER MANUAL

To play back video:

1. Browse to the Videos category, then press ENTER.

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2. Press the up or down arrow to select the multimedia drive or the optional
attached USB storage device (location you want to access video files from), then
press ENTER.

3. Press the ENTER button on the remote control again to view the contents of the
multimedia drive or attached USB storage device.

4. Use the up and down navigation buttons on the remote control to navigate to the
folder containing videos and press the ENTER button on the remote control to
view the folder’s contents.

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USER MANUAL

5. Use the up and down navigation buttons on the remote control to scroll through
the list of videos. A preview of the video will appear on the right side of the
screen.

6. Locate the video file you want to play.

 To begin playback of a single video file, highlight the file, and then press

ENTER.

 To begin playback of a video playlist, highlight the playlist name, then press

PAUSE /PL AY.

 To begin playback of all video files in a folder, highlight a video in that folder,

then press PAUSE /PLAY.

Resuming Playback

If you try to open a video file that has been partially played before, the following
screen appears, prompting you to choose whether to play the file from the beginning

or resume playback from the last playback position. Select the to resume
playback or to start playback from the beginning.

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Video Playback Controls

Use these buttons on the remote control to control video playback:

Button Function

STOP Discontinues video playback

PAUSE/PLAY Pauses or resumes video playback

USER MANUAL

1. Press FF (fast forward) or REV

Scans the video playback forward or backward

(reverse) to scan video (press
repeatedly to select the scan
speed)

2. Press PAUSE/PLAY to resume
playback on the selected position

Press PREV (previous track) once Starts playback from the beginning

NEXT Plays the next video file in the video folder/playlist

Press PREV (previous track) twice Plays the previous video file in the video folder/

The multimedia drive supports the following scan
speeds: 2x, 4x, 8x, 16x, 32x

playlist

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Video Playback Options

Displaying the Video Toolbar

The Video toolbar has several command icons to customize the way you watch your
videos.

 To display the Video toolbar, press OPTION.
 To hide the toolbar, press BACK or OPTION again.

Displaying the Video Information Panel

Press ENTER during playback to display the Video Information Panel on the bottom
of the screen. This panel shows the following information about the current video, if
the video file supports it:

Video filename

Audio Channel icon

Zoom icon

Video playback progress bar

Subtitle icon

Chapter or Menu selection

Elapsed time

Total playback time

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Selecting Video Zoom Options

Use these options to change the viewing scale of the video playback screen.
To change the viewing scale:

1. During video playback, press OPTION. The Options bar appears on the top of
the screen.

2. Highlight , then press ENTER repeatedly to cycle through the available zoom
options.

-OR­Press OPTION or BACK to revert to the default viewing scale.

Audio Channel Selection

Use this option to select the audio language used in the video playback. This option
is only available if the current video has more than one audio track. Make sure the
audio tracks are located in the same folder as the current video.

To select the audio channel:

1. Press OPTION.

2. Highlight , then press ENTER repeatedly until the audio channel you want is
displayed.

Selecting a Chapter

Use this option to select a chapter to view.
To select a chapter:

1. During video playback, press OPTION. The Options bar appears on the top of
the screen.

2. Highlight , then press ENTER repeatedly to cycle through the available
chapters.

Note: Chapter selection will only be enabled if the video file type supports it.

Selecting Subtitles

Use this option to view subtitles during video playback. Make sure the subtitle files
are located in the same folder as the current video, and that it has the same filename
as the video file.

Note: Subtitle files (specific types that are supported) need to have the exact same file name as the
media they are playing (the extensions will be different) and need to be located in the same folder as
the video file.

1. During video playback, press OPTION. The Options toolbar appears at the top
of the screen.

2. Highlight , then press ENTER repeatedly to cycle through the available
subtitles.

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Playing Music

With the multimedia drive you can copy your music library to a USB device and listen
to it from your entertainment unit. The following audio file and audio codec formats
are supported.

Audio

 MP3
 WAV/PCM/LPCM
 WMA
 AAC
 FLAC
 MKA
 OGG
 APE
 Dolby

®

Digital (inside video file only)

Music Playback

1. Browse to the Music category, then press ENTER.

2. Press the up or down arrow to select the multimedia drive or optional attached
USB storage device (location you want to access music files from), then press
ENTER.

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3. Press the ENTER button on the remote control to view the contents of the
multimedia drive or attached USB storage device:

4. Use the navigation buttons on the remote control to navigate the folder
containing music and press the ENTER button on the remote control to view the
folder’s contents:

5. Use the up and down navigation buttons on the remote control to scroll through
the music files. Information about the the music file will appear on the right-hand
side of the screen.

6. Locate the audio file you want to play.

 To begin playback of a single audio file, highlight the file, and then press

ENTER.

 To begin playback of a music playlist, highlight the playlist name, and then

press PAUSE/PLAY.

 To begin playback of all audio files in a folder, highlight an audio file in that

folder, and then press PAUS E/PLAY.

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The music playback screen displays the following information about the currently
played audio file:

Current repeat and shuffle modes (if enabled)

/My Passport/My Music

Album name

Audio filename

Album art (if available)

Playback progress bar
Elapsed time

Artist

Album name
Genre

File type

File size

The Playback progress bar will appear on the screen when highlighting the "cur­rently" playing song.

Music Playback Controls

Use these buttons on the remote control to control music playback:

Button Function

STOP Stop audio playback

PAUSE/PLAY Pause or resume audio playback

1. Press FF (fast forward) or REV
(rewind) to scan the audio file
(press repeatedly to select the scan
speed).

2. Press PLAY to resume playback on the
selected position.

Press PREV (previous track) once. Start playback from the beginning

Press NEXT Play the next audio track in the music folder/

Press PREV (previous track) twice. Play the previous audio track in the music folder/

Scan the audio playback forward or backward

The multimedia drive supports the following scan
speeds: 2×, 4×, 8×

playlist

playlist

Music Playback Options

The two command icons on the Playback progress bar indicate the music repeat
and shuffle modes selected.

PLAYING MUSIC – 32

To set the music repeat mode:

1. Press HOME, then select the Settings icon.

2. Press ENTER. The Settings menu opens.

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3. Use the up and down navigation buttons to select a Settings category, then
press ENTER. The options menu for that category opens (for example, Music
Repeat Mode).

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Playing Music From Your iPod

®

Apple® uses a proprietary naming scheme and because of this the multimedia drive
is unable to display the original names for the folders and files as they are in your
iPod. The multimedia drive instead reassigns new names for the folders and files, but
only while in use with the multimedia drive. The original file information is preserved in
your iPod. You can view the original file information when you play a file where the
screen displays the metadata.

Note: The multimedia drive does not support playback of protected premium content such as movies
or music from the iTunes

®

Store, Cinema Now, Movielink®, Amazon Unbox™, and Vongo®.

To use your iPod with the multimedia drive, simply plug your iPod in to the USB port
and navigate through the interface menu.

Note: The multimedia drive only supports USB mass storage mode. iPod Touch is not a USB mass
storage device and is therefore not supported.

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Viewing Photos

With the multimedia drive you can view your digital photo album in the comfort of
your living room. It’s perfect for sharing fun times with your friends and family. The
following image file formats are supported:

 GIF (Animated GIFs are not supported)
 BMP (non-compressed)
 JPEG (grayscale, RGB, YCbCy)
 TIF/TIFF (RGB)
 PNG (Non-alpha channel only)

Photo Display

1. Select the Photos icon, then press ENTER.

2. Press either or to select the multimedia drive or optional attached USB
storage device (location you want to access photo files from), then press
ENTER.

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3. The screen displays thumbnails of all available picture files and photo folders.
Only image files supported by the multimedia drive are displayed.

4. Locate the picture file you want to view.

 To open a single picture file for viewing, select the file, and then press ENTER.
 To view the next picture file in the photo folder, press NEXT (photo).
 To view the previous picture file in the photo folder, press PREV (previous).

Photo Display Options

The Picture toolbar has several command icons to customize the way you view your
pictures.

1. To display the Picture toolbar, press OPTION.

2. To hide the toolbar, press BACK or OPTION again.

Rotating the Picture

Use these options to rotate the image clockwise or counter-clockwise. These
settings do not affect the original file’s orientation.

1. During photo viewing, press OPTION. The Picture toolbar opens at the bottom
of the screen.

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2. Highlight the picture rotate icon , then press ENTER repeatedly until the
rotation you want is set.

-OR­Press OPTION or BACK to revert to the default viewing orientation.

Using Photo Zoom

Use these options to change the viewing scale of the image display.
To change the viewing scale:

1. During photo viewing, press OPTION. The Picture toolbar opens at the bottom
of the screen.

2. Select the zoom icon to zoom in, then press ENTER repeatedly until the scale
you want is shown.

-OR-

3. Use the remote control navigation buttons (left, right, up, down) to pan the
display.

Photo Slideshow

The multimedia drive lets you create a slideshow using the contents of a photo
folder.

To start a slideshow:

1. Locate the photo folder containing the image files you want in the slideshow.
(See “Photo Display” on page 35.)

2. Select the photo folder, then press PAUS E/PL AY to start the slideshow.

To view the Slideshow Information Panel:

During a slideshow, press OPTION. The Slideshow toolbar opens at the bottom
of the screen.

-OR­Press OPTION to hide the Slideshow Information Panel.

Slideshow Playback Controls

Use these buttons on the remote control to control slideshow playback:

Button Function

STOP

Discontinue the slideshow

PAUSE /PL AY

NEXT (photo)

PREV (previous photo) twice

Pause or resume the slideshow

Display the next picture file in the slideshow

Play the previous picture file in the slideshow

Slideshow Options

The Slideshow toolbar has the same command icons as the Picture toolbar.

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Settings and Advanced Features

The Settings menu lets you customize the way you use the multimedia drive and set
preferences for media playback.

To select a Settings category:

1. Press HOME, then select the Settings icon.

2. Press ENTER. The Settings menu opens.

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3. Use the up and down navigation buttons to select a Settings category, then
press ENTER. The options menu for that category opens (for example, Photo
Repeat Mode).

There are 16 Settings categories, including Language, Subtitle language, Subtitle
font size, Slideshow interval time, Slideshow mode, Music repeat mode, Movie
repeat mode, Photo repeat mode, Digital audio output mode, Display mode, Photo
scaling, Video output resolution, Browser display, Auto play, Screensaver delay,
System reset, and About.

Settings Navigation Buttons

Use these buttons on the remote control to navigate within and between the
Settings screens.

Button Function

Up/Down

ENTER Displays the option screen for the

1. Press ENTER. A confirmation prompt appears.

2. Select , then press ENTER.
If your entertainment unit cannot support the

selected setting, no change is made and the
original setting is retained.

BACK Displays the previous menu screen

 Selects a menu
 Selects a menu setting in an option

screen

selected menu

Applies the selected menu setting

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Available Settings

The following settings menus are available:

Language

Use this menu to select the menu language for your multimedia drive. Language
options may include:

 English (default)
 French
 German
 Italian
 Japanese
 Korean
 Portuguese
 Russian
 Spanish
 Simplified Chinese
 Traditional Chinese
 Albanian
 Thai

 Polish
 Czech
 Slovak
 Hungarian
 Romanian
 Bulgarian
 Serbian
 Croatian
 Ukranian
 Greek
 Turkish
 Hindi

Subtitle Language

Use this menu to select the subtitle language for your video (if several languages are
available). Subtitle options include:

 English (default)
 French
 German
 Italian
 Japanese
 Korean
 Portuguese
 Russian
 Spanish
 Simplified Chinese
 Traditional Chinese
 Arabic
 Central Europe
 Greek
 Hindi
 Turkish

 Thai
 Vietnamese
 Malay
 Polish
 Czech
 Slovakian
 Hungarian
 Romanian
 Bulgarian
 Serbian
 Ukranian
 Dutch
 Danish
 Finnish
 Norwegian
 Swedish

Subtitle Font Size

 Small (default)
 Medium
 Big

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Slideshow Interval Time

Use this menu to set the time interval between pictures in the slideshow. Options
include:

 3 seconds (default)
 5 seconds
 10 seconds
 30 seconds
 1 minute
 5 minutes

Slideshow Mode

Use this menu to set the slideshow sequence and transitions. Options include:

 None (default)
 Random
 Zoom & pan
 Wipe across
 Wipe oblique
 Open & close
 Blinds & lines
 Expand

Music Repeat Mode

Use this menu to set the music repeat mode. Options include:

 Normal
 Repeat all (default)
 Repeat one
 Shuffle
 Repeat all and shuffle

Movie Repeat Mode

Use this menu to set the movie repeat mode. Options include:

 Normal
 Repeat all (default)
 Repeat one

Photo Repeat Mode

Use this menu to set the photo repeat mode. Options include:

 Normal
 Repeat all (default)
 Shuffle
 Repeat all and shuffle.

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Digital Audio Output Mode

Use this menu to set the audio output mode. Options include:

 Stereo (when using a composite or audio cable connection)
 Digital Output (when using a Toslink cable connection)

Display Mode

Use this menu to set the screen display mode. Options include:

 4:3 (default)
 16:9

Photo Scaling

 Display as is (default)
 Fit to screen

Video Output Resolution

Use this menu to set the TV input. Options include:

USER MANUAL

 HDMI Output
 Composite AV (CVBS)

Browser Display

Use this menu to set the browser display. Options include:

 List mode (default)
 Thumbnail mode

Disk Manager

This menu displays information about the multimedia drive, including:

 Storage Type
 Free Space
 Total Size
 File System

Disk Manager also allows you to format the multimedia drive.

Important: Reformatting the multimedia drive erases all its contents. If you
have already saved files on the multimedia drive, be sure to back them up
before reformatting it.

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Auto Play

Use this menu to set the auto play option for photos and videos. Options include:

 Off (default)
 All photos with music
 All videos

Screensaver Delay

Use this menu to set the delay before the screensaver turns on. Options include:

 None (default)
 5 minutes
 10 minutes
 15 minutes

System Reset

Use this option to restore all multimedia drive system preferences and media
playback settings to their default factory values. This is done to correct performance
problems caused by a failed firmware upgrade or a faulty configuration setting.

To perform a system reset:

1. Press HOME. The main menu opens.

2. Select the Settings icon , then press ENTER.

3. Select System Reset, then press ENTER.

4. Highlight Yes, then press ENTER.

About

Select this option to display the current firmware version.

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Locating Media Content

A media search can only be performed where files are viewable, for example, in a
folder. This search feature only supports English or English-based characters.
Search for non-English character titles by browsing through the menus/categories.

Automated Search

To perform a media search:

1. If you want to search for particular type of media (for example, video files only),
go to the Home screen for that media type.

2. Press SEARCH on the remote control. The initial Search screen opens.

3. Define the search parameters by selecting Contains or Starts With, then
pressing ENTER. The more information provided, the better the search results.

 Starts with – All files with filenames that begin with the characters entered in

this field are included in the search results. For example, searching for ‘glo’
could result in these matches:

Global party.jpg
Glow of the Field.jpg
Gloss.jpg

 Contains – All files with filenames that include the characters entered in this

field are listed in the search results. For example, searching for ‘un’ provides
could result in these matches:

Land of the Rising Sun.jpg
shunt_1a.jpg
Unite.jpg

An on-screen keyboard displays.

To use the on-screen keyboard:

 Use the arrow keys to select a character, then press ENTER to copy it to

search field in the search bar.

 Highlight ABC then press ENTER to input characters in a different case.
 Highlight @#&, then press ENTER to display the symbol keyboard for

inputting special characters.

 If you want to erase the last character, highlight then press ENTER.

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4. After you have defined the search terms, highlight Submit on the bottom of the
on-screen keyboard, then press ENTER. The search results are shown.

If no media files match the search, you are shown a message stating that.

5. Press ENTER to display the on-screen keyboard again and redefine the search
parameters. If media files matching your search parameters are found, they are
listed as shown above.

6. Press the up and down arrow buttons to select the media file you are looking for,
then press ENTER or PAUS E/PL AY to start playback.

Examining Your Files

MediaInfo (free software) can provide technical and tag information about your video
or audio files.

MediaInfo provides the following kinds of information:

 General—title, author, director, album, track number, date, and duration
 Video—codec, aspect, fps, and bitrate
 Audio—codec, sample rate, channels, language, and bitrate
 Text—language of the subtitles
 Chapters—number and a list of chapters

MediaInfo supports the following formats:

 Video—MKV, OGM, AVI, WMV, QuickTime, Real, MPEG-1, MPEG-2, MPEG-4,

DVD (VOB) (Codecs: XviD, MSMPEG4, ASP, H.264, AVC)

 Audio—OGG, MP3, WAV, RA, AAC, M4A, AU, AIFF
 Subtitles—SRT, SSA, ASS, and SAMI

With MediaInfo, you can:

 Read many video and audio file formats
 Use several methods of viewing information, such as text, sheet, tree, and HTML
 Customize views
 Export information as text, such as CSV and HTML

To examine your files:

1. Use your browser and go to http://mediainfo.sourceforge.net/en.

2. Download the software and install it on your computer.

3. Follow the instructions as prompted.

SETTINGS AND ADVANCED FEATURES – 45

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System Maintenance

The system firmware of your multimedia drive can be upgraded to the latest release,
which can improve support for media file playback and includes bug fixes and
product enhancements. To ensure that you receive the latest update, we
recommend registering your product at http://register.wdc.com.

This chapter describes how to upgrade the system firmware and perform simple
troubleshooting. If you encounter an error message, refer to the “Common Error
Messages” on page 49 for possible corrective action.

Solutions to more serious problems may require contacting your dealer or an
authorized service center for assistance. For more information, refer to WD Service
and Support on the second page of this user manual.

System Firmware Upgrade

Firmware is an important set of instructions that tells your multimedia drive how to
operate, what the interactive screens look like, and how to do what you tell it to do.
Upgrading the firmware is important because WD is always developing newer, faster,
and more efficient ways of doing things that your multimedia drive needs to know.

Important: Make sure the multimedia drive’s AC power adapter remains
connected during the firmware update. A power disruption during the
update process can corrupt the system firmware. Also, make sure that you
do not unplug the USB storage device.

To update the firmware:

1. Go to http://support.wdc.com and download the latest firmware update file for
your USB storage.

2. Click Downloads, then the product name (or photo).

3. Copy the firmware update file to a USB drive’s root folder.

4. Connect the USB drive to the multimedia drive's USB port. Upon detecting a
firmware update, the multimedia drive automatically opens a screen asking you if
you want to apply the firmware update.

5. Select the check icon, then press ENTER.

6. Select on the firmware update prompt, and then press ENTER.
This will update the firmware, then automatically restart.
Once the multimedia drive restarts, the new firmware is automatically loaded.

SYSTEM MAINTENANCE – 46

Troubleshooting

Problem Solution

DISPLAY

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The TV screen is blank and the
multimedia drive power LED remains
off.

The TV screen is blank and the
multimedia drive power LED is blinking.

The TV screen is blank and the
multimedia drive power LED is on.

The TV screen is blinking and fuzzy.

 Make sure the TV is turned on.
 Make sure that the power adapter and power outlet

are okay.

 Make sure that the interface cable is properly

attached to the correct terminals on both the TV and
the multimedia drive.

A system diagnostic failure occurred. Turn off your
multimedia drive, wait 10 minutes, then turn it on again.
If the same thing happens, contact the WD Technical
Support for assistance (see WD Service and Support on
the second page of this user manual).

 Make sure the TV is turned on.
 Make sure that the interface cable is properly

attached to the correct terminals on both the TV and
the multimedia drive.

 Make sure that the resolution setting is correct.
 Press and hold the reset button for 10 seconds to

switch between PAL and NTSC modes.

 Make sure that the interface cable is properly

attached to the correct terminal(s) on both the TV
and the multimedia drive.

 Make sure the multimedia drive power LED is on.
 If you are using a CRT TV, navigate to the Home |

Settings | TV System screen and:

- Make sure that the Composite option is

selected as the video output.

- Make sure the TV system setting matches the

system used in your region. Press and hold the
reset button for 10 seconds to switch between
PAL and NTSC modes.

The video display is cut off or appears
in a sidebar.

Navigate to the Home | Settings | Display Mode screen
and make sure that aspect ratio is set as 4:3 or 16:9,
whichever is appropriate for your TV.

FILES

File does not play.  Verify compatibility. Refer to “Supported Media File

Formats” on page 52.

The list of files is blank.

 Make sure that you in the file folder containing the

type of files you are looking for.

AUDIO

SYSTEM MAINTENANCE – 47

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Problem Solution

There is no sound.  Make sure the volume on the entertainment unit is

not muted.

 The audio codec might not be supported.
 The wrong output mode is selected for your

connection type:

- You have Stereo selected as your audio output

mode and have a Toslink cable connected.

- You have Digital Ouput selected as your audio

output mode and have an RCA audio or
composite cable connected.

USB DEVICE

The attached USB device is not visible
on the Home screen.

REMOTE CONTROL

The multimedia drive remote control
does not work.

FIRMWARE UPGRADE

The firmware upgrade is unsuccessful.

 The multimedia drive only supports mass USB

storage mode. Make sure that the USB device is
configured as a "mass storage device."

 Make sure the USB device’s file system is supported

(NTFS, FAT/FAT32, or HFS+).

 If using a USB hub, unplug the device from the hub

and connect it directly to the multimedia drive.

 Press only one button at a time.
 Make sure the batteries are properly inserted.
 The batteries may already be drained. Replace

batteries with new ones.

 Make sure that the path between the remote control

and the multimedia drive is not blocked.

 Make sure to download the latest firmware version.
 Make sure all connections are correctly installed.
 Make sure the firmware file is placed in the root

directory of the USB storage device.

 Make sure that the firmware file name has not been

changed.

FILE MANAGEMENT 

Unable to copy or delete file.  Make sure the file or storage device is not locked to

Read-only.

 Verify that there is enough space on the destination

drive.

SYSTEM MAINTENANCE – 48

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Common Error Messages

If this message appears Perform this action

HOME

No storage present. Attach the USB device that contains your media files.

Unrecognized storage. The USB device model is not supported. Use another

USB device.

Question XX: WD USB HDD
Trouble Shooting

This indicates a system diagnostic failure. Contact WD
Technical Support for assistance.

CONTENT PLAYBACK

The video is out of supported
resolution.

WD TV multimedia drive only decodes in standard
definition resolution of up to 576.

1. Resample the video to the supported resolution.
See “Supported Media File Formats” on page 52.

Unable to play the selected file. Please
recreate the file by using media editing
software.

1. Eject and disconnect the USB device from the
multimedia drive.

2. Connect the USB device to your computer and
make sure the file format is correct.

You can use media editing software to recreate the
file in a compatible format.

3. Attach the USB device to the multimedia drive
again.

Installing, Partitioning, and Formatting the Drive

How to Answer ID

 Install, partition, and format the drive in Windows XP and Vista 3865
 Install, partition, and format the drive to Mac OS X 10.4.11 and 10.5+ 3865
 Reformat from Mac GPT to Windows XP NTFS 3645
 Reformat the drive from Mac GPT to Windows Vista NTFS format 3647
 Format the drive to the FAT32 file system* 1364
 Use the drive on a Mac and a PC simultaneously 291

*The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions larger
than 32 GB in Windows; however, Windows users can overcome these file size limitations by
formatting the drive to NTFS using the Disk Management utility. See answer ID 1287 at

http://support.wdc.com and article IDs 314463 and 184006 at http://support.microsoft.com for

further details. To create partitions larger than 32 GB in FAT32 when reformatting the drive, download
the External USB/FireWire FAT32 Formatting Utility from http://support.wdc.com/download.

SYSTEM MAINTENANCE – 49

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Frequently Asked Questions

Q: How do I play or modify media on my computer?
A: Several multimedia drive applications are currently available, such as Winamp and

iTunes, that let you play, arrange, and edit media files. These multimedia drives also let
you edit the metadata information for media files. You can search the Internet with your
browser to locate where these applications are available for download.

Q: How do I convert my media files?
A: Converting media files requires the use of a media converter application, many of which

are available for download. Search the internet with your browser to locate these
applications.

Q: How do I copy the files from my music CD to my computer?
A: Digital audio extraction, or Ripping, is the process of copying audio (or video) content to

a hard drive, typically from removable media, such as CDs or DVDs, or from media
streams.

To rip music from CDs to a computer:

1. Insert the CD into the optical drive of your computer.

2. Open the program that you use to rip the music to your computer, such as iTunes or
Windows Media Player.

3. Press the Import button (using iTunes),

- OR ­Press the Rip button (using Windows Media Player).

4. Click the music you want to copy (Windows Media Player) and note where the music
files are saved after they are copied. iTunes imports the entire CD into your iTunes music
library.

5. Click the Start Rip button (Windows Media Player).

6. When ripping is complete, remove the CD. The music is now on your computer.

Note: Some music may be covered by copyright laws which prevent its copying or distribution.

Q: Can I use a universal remote control with the multimedia drive?
A: You can use most popular universal remote control devices such as the Logitech

Harmony models.

Q: How do I determine whether or not my system supports USB 2.0?
A: Refer to your USB card documentation or contact your USB card manufacturer.

Note: If your USB 2.0 controller is built into the system motherboard, be sure to install the appropriate
chipset support for your motherboard. Refer to your motherboard or system manual for more
information.

Q: What happens when a USB 2.0 device is plugged into a USB 1.1 port or hub?
A: USB 2.0 is backward compatible with USB 1.1. When connected to a USB 1.1 port or

hub, a USB 2.0 device operates at the USB 1.1 full speed of up to 12 Mbps.

SYSTEM MAINTENANCE – 50

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Q: Why is the data transfer rate slow?
A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation

of the USB 2.0 adapter card or a system that does not support USB 2.0.

If your system includes a PCI slot, you can achieve Hi-Speed USB transfer rates by
installing a USB 2.0 PCI adapter card. Contact the card manufacturer for installation
procedures and more information.

Note: If an additional external drive is connected to the WD product, USB bandwidth is shared and
may affect performance.

Q: Why does the multimedia drive not power up?
A: Be sure the drive is plugged in to a power source. A special cable may be needed for

computers with limited bus power. For more information in the U.S., visit our website at

http://store.westerndigital.com. Outside the U.S., contact WD Technical Support in your

region.

Q: Why is the multimedia drive not recognized under My Computer or on the computer

desktop?

A: If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed

before connecting your WD USB 2.0 external storage product. The drive is not
recognized correctly unless USB 2.0 root hub and host controller drivers are installed.
Contact the adapter card manufacturer for installation procedures.

SYSTEM MAINTENANCE – 51

11

Appendix

Supported Media File Formats

Video

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Extension
Filename

.mpg MPEG-PS

.mpeg MPEG-PS

.m2a MPEG-PS

.mlv MPEG-PS

.mpv MPEG-PS

.dat

.vob MPEG-PS

.ts MPEG-TS

.tp MPEG-TS

.trp MPEG-PS

Container
Format

CDXA/
MPEG-PS

Codec Supported Limitation

Video codec

Audio codec

Video codec

Audio codec

Video codec MPEG-1

Video codec MPEG-1

Video codec MPEG-1

Video codec MPEG-1(VCD/SVCD) YES supported up to

Video codec MPEG-2(DVD) YES

Audio codec

Video codec

Audio codec

Video codec MPEG-2 YES

Video codec MPEG-2 YES supported up to

MPEG-1 YES
MPEG-2 YES
MPEG YES
MP3 YES
MP2 YES
PCM YES
DTS NO
Dolby Digital YES
MPEG-1 YES
MPEG-2 YES
MPEG YES
MP3 YES
MP2 YES
PCM YES
DTS NO
Dolby Digital YES

Yes *

Yes *

Yes *

MPEG YES
LPCM YES
PCM YES
Dolby Digital YES
DTS NO
MPEG-2 YES
AVC(H.264) YES
MPEG YES
MP3 YES
MP2 YES
PCM YES
DTS NO
Dolby Digital YES

MP2 YES
Dolby Digital YES

supported up to
1920*1080 30fps

supported up to
1920*1080 30fps

supported up to
352*240 30fpsAudio codec MPEG
supported up to
352*240 30fpsAudio codec MPEG
supported up to
352*240 30fpsAudio codec MPEG

720*576 30fpsAudio codec MPEG YES

supported up to
720*576p 30fps
or 720*480p
30fps

supported up to
1920*1080 30fps

supported up to
1920*1080 30fpsAudio codec

1920*1080 30fpsAudio codec MP2 YES

APPENDIX – 52

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Extension
Filename

Container
Format

.mp4 MPEG-4

.avi AVI

.mov QuickTime

.3gp MPEG-4

.iso ISO

.img IMG

Codec Supported Limitation

MPG1 YES
MPEG-4 YES

Video codec

MP4V YES
MP42 YES
AVC(H.264) YES

Audio codec AAC-LC YES

Xvid YES
MPG1 YES

Video codec

MPG2 YES
AVC(H.264) YES
MJPEG-A YES
MJPEG-B YES
MPEG YES
MP2 YES
MP3 YES
LPCM YES
PCM YES

Audio codec

Dolby Digital YES
DTS NO
Vorbis YES
AAC YES
AAC-LC YES
WMA YES
MPEG-4 YES
MJPEG-A YES

Video codec

MJPEG-B YES
MJPA YES
H.263 YES
AVC(H.264) YES
ADPCM YES
U-LAW YES

Audio codec

AAC-LC YES
AAC YES
PCM YES

Video codec

Audio codec

MPEG-4 YES
H.263 YES
AMR WA YES
AMR NA YES

Video codec MPEG-2(DVD) YES

MPEG YES
LPCM YES

Audio codec

PCM YES
Dolby Digital YES
DTS NO

Video codec MPEG-2(DVD)

MPEG

Yes **

Audio codec

LPCM
PCM
Dolby Digital
DTS NO

supported up to
1920*1080 30fps

supported up to
1920*1080 30fps

supported up to
1920*1080 30fps

supported up to
640*480 30fps

supported up to
720*576p 30fps
or 720*480p
30fps

supported up to
720*576p 30fps
or 720*480p
30fps

APPENDIX – 53

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Extension
Filename

Container
Format

.mkv Matroska

.rm/.rmvb RealMedia

.m2ts BDAV

.qt QuickTime

.m4v MPEG-4

.mod MPEG-PS

.flv

Flash
Video

.3g2 MPEG-4

.m4b AVI

.m4p AVI

* (after rename to .mpeg)
** (after rename to .iso)

Codec Supported Limitation

Xvid YES
RealVideo YES

Video codec

AVC(H.264) YES
MPEG-4 YES
Mpeg-2 YES
mpeg YES
AAC YES
AAC-LC YES
MP3 YES

supported up to
1920*1080 30fps

Cooker YES

Audio codec

Vorbis YES
Dolby Digital YES
FLAC YES
DTS NO
WMA YES

Video codec

Audio codec

RV40 YES
RV30 YES
Real Audio cooker YES
Real Audio 10 YES
AAC YES

supported up to
1280*720 30fps

AAC-LC YES

Video codec MPEG-2 YES

PCM YES
DTS NO

supported up to
1920*1080 30fpsAudio codec

Dolby Digital YES

Video codec

Audio codec

cvid YES
AVC YES
PCM YES
AAC YES

supported up to
1920*1080 30fps

Video codec AVC YES supported up to

720*480 24fpsAudio codec Dolby Digital YES

Video codec MPEG-2 YES supported up to

704*480 24fpsAudio codec Dolby Digital YES

Video codec

Audio codec

H.263 YES
AVC YES
MP3 YES
AAC YES

supported up to
720*576 24fps

Video codec MPEG-4 YES supported up to

352*288 30fpsAudio codec AAC YES

Video codec XviD YES supported up to

1920*1080 30fpsAudio codec AAC YES

Video codec XviD YES supported up to

1920*1080 30fpsAudio codec AAC YES

APPENDIX – 54

Music

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Extension
Filename

Container Format Codec Supported Limitation

.mp2 MPEG Audio Layer 2 YES supported up to 32Kbps-

320Kbps

Layer1 YES

.mp3 MPEG Audio

Layer2 YES
Layer3 YES

supported up to CBR/VBR

32Kbps-320kbps 8-48KHz
MPEG2.5 YES
PCM YES 1536 Kbps 96.0 KHz stereo

.wav Wave

LPCM YES supported up to 32kbps-

192KbpsADPCM YES

.pcm Wave PCM YES 1411.2 Kbps 44.1 KHz stereo
.adpcm Wave PCM YES 1411.2 Kbps 44.1 KHz stereo
.aac ADTS AAC-LC YES

supported up to 8-48KHz.m4a ALAC AAC-LC YES

.m4r MPEG-4 AAC-LC YES

MP3 YES
AAC YES

.mka Matroska

MP2 YES
FLAC YES
OGG YES
WAV YES

.flac FLAC FLAC YES supported up to 8-48KHz
.wma Windows Media

Audio

WMA 2 YES supported up to 32kbps-

192Kbps 8-48KHz

.ape Monkey's Audio Monkey's Audio YES supported up to 8-44.1KHz
.ogg OGG ogg Vorbis YES supported up to 8-48KHz
.mpa MPEG Audio Layer2 YES 224 Kbps 44.1 KHz stereo

Photo

Extension Filename Format Supported Limitation

.jpeg (normal)
.jpeg (progressive) YES supported up to 1280*720
.jpe YES supported up to 13000*10000
.jif YES supported up to 501*506

JPEG

.jfif YES supported up to 4288*2848
.jfi YES supported up to 501*506
.bmp (non-compressed)
.dib YES
.gif (static)
.giff YES supported up to 900*600
.tiff (RGB)
.tif (RGB) YES supported up to 8000*8000

BMP

GIF

TIFF

.png (Non-alpha) PNG YES supported up to 8000*8000

YES supported up to 13000*10000

YES supported up to 8000*8000

YES supported up to 8000*8000

YES supported up to 8000*8000

APPENDIX – 55

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Regulatory Compliance

FCC Class B Information

This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to
correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the retailer or an experienced radio/television technician for help.

ICES-003/NMB-003 Statement

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.

This device complies with Canadian ICES-003 Class B.

Safety Compliance

Approved for US and Canada. CAN/CSA-C22.2 No. 60065:03, UL-60065,
7th Ed: Audio, Video and Similar Electronic Apparatus - Safety Requirements.

Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60065:03, UL­60065 7th Ed. Appareils audio, vidéo et appareils électroniques analogues ­Exigences de sécurité.

This device is only for use with the compatible UL Listed AC adapter.
Cet appareil n'est destiné qu'a` des adaptateur compatibles marqués "UL Listed.”

本设备经过测试，结果表明符合 GB-8898 （安全）、GB13837 （电磁兼容性）和
GB17625 （谐波）。

本裝置通過測試並符合 CNS-13439 (EMC) 和 CNS-14408 (Safety) 規範。

CE Compliance for Europe

Marking by the CE symbol indicates compliance of this system to the applicable
Council Directives of the European Union, including the EMC Directive (2004/108/
EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in
accordance with the applicable directives has been made and is on file at Western
Digital Europe.

APPENDIX – 56

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Die Markierung mit dem CE-Symbol zeigt an, dass dieses Gerät mit den
anwendbaren Richtlinien der Europäischen Union übereinstimmt. Hierzu zählen auch
die EMV-Richtlinie (2004/108/EG) sowie die Niederspannungsrichtlinie (2006/95/
EG). Eine "Konformitätserklärung" in Übereinstimmung mit den anwendbaren
Richtlinien ist erstellt worden und kann bei Western Digital Europe eingesehen
werden.

Le symbole CE indique que ce système est conforme aux directives du Conseil de
l'Union Européenne, notamment à la Directive CEM (2004/108/CE) et la Directive
Basse tension (2006/95/CE). Une " déclaration de conformité " aux directives
applicables a été déposée auprès de Western Digital Europe.

I marchi con il simbolo CE denotano la conformità di questo sistema alle direttive del
Consiglio dell'Unione europea, ivi compresa la Direttiva EMC (2004/108/CE) e la
Direttiva Bassa Tensione (2006/95/CE). In adempimento con le vigenti direttive è
stata rilasciata una "Dichiarazione di conformità", depositata presso Western Digital
Europe.

La marca con el símbolo CE indica el cumplimiento de este sistema con las corre­spondientes directivas del Consejo de la Unión Europea, que incluye la Directiva
CEM (2004/108/CE) y la Directiva de bajo voltaje (2006/95/CE). Se ha realizado una
"Declaración de conformidad" de acuerdo con las directivas correspondientes y se
encuentra documentada en las instalaciones de Western Digital en Europa.

Märkning av CE-symbolen anger att detta systemet uppfyller kraven enligt det Euro­peiska Parlamentet och Rådets direktiv, inklusive EMC-direktivet (2004/108/EC) och
Direktivet om Lågspänning (2006/95/EC). En "Försäkran om Överensstämmelse"
har gjorts enligt de gällande direktiven och har registrerats hos Western Digital
Europa.

Merking med CE-symbolet indikerer dette systemets overholdelse av gjeldende
direktiver for EU, inkludert EMC-direktivet (2004/108/EC) og lavspenningsdirektivet
(2006/95/EC). En "samsvarserklæring" i henhold til gjeldende direktiver har blitt skre­vet og finnes arkivert hos Western Digital Europe.

CE-merkintä osoittaa tämän järjestelmän yhdenmukaisuuden sovellettavissa olevien
Euroopan unionin neuvoston direktiivien kanssa, mukaan lukien EMC-direktiivi
(2004/108/EC), sekä alijännitedirektiivi (2006/95/EC). "Yhdenmukaisuusvakuutus"
sovellettavien direktiivien kanssa on tehty ja se on arkistoituna Western Digital
Europe:ssa.

Маркировка символом CE свидетельствует о соответствии настоящей
системы положениям применимых директив Совета Европейского Союза, в
том числе Директивы об электромагнитной совместимости (2004/108/EC) и
Директивы о низковольтном оборудовании (2006/95/EC). Заявление о
соответствии положениям применимых директив, сделанное компанией
Western Digital, находится в архиве её европейского подразделения

APPENDIX – 57

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

GS Mark (Germany only)

Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of
sound pressure from this product is 70db(A) or less, per EN ISO 7779.
Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel
beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders
gekennzeichnet oder spezifiziert.

KCC Notice (Republic of Korea only)

기종별 사용자 안내문

B급 기기

(가정용 정보통신기기)

이 기기는 가정용으로 전자파적합충족을 한 기기
로서 주거지역에서는 물론 모든 지역에서 사용할
수 있습니다.

Class B Device 1 — Please note that this device has been approved for non­business purposes and may be used in any environment, including residential areas.

Environmental Compliance (China)

Part Name

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Warranty Information

Obtaining Service

WD values your business and always attempts to provide you the very best of service. If this Product requires
maintenance, either contact the dealer from whom you originally purchased the Product or visit our product
support Web site at http://support.wdc.com for information on how to obtain service or a Return Material
Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and
instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued)
will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container,
prepaid and insured, to the address provided on your return paperwork. Your original box and packaging
materials should be kept for storing or shipping your WD product. To conclusively establish the period of
warranty, check the warranty expiration (serial number required) via http://support.wdc.com. WD shall have no
liability for lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its
possession.

APPENDIX – 58

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

Limited Warranty

WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from
defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited
warranty depends on the country in which your Product was purchased. The term of your limited warranty is for
2 years in the Europe, the Middle East and Africa region, and 3 years in the Asia Pacific region, unless otherwise
required by law. The term of your limited warranty period shall commence on the purchase date appearing on
your purchase receipt. WD shall have no liability for any Product returned if WD determines that the Product was
stolen from WD or that the asserted defect a) is not present, b) cannot reasonably be rectified because of
damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration
(including removing or obliterating labels and opening or removing external enclosures, unless the product is on
the list of limited user-serviceable products and the specific alteration is within the scope of the applicable
instructions, as found at http://support.wdc.com), accident or mishandling while in the possession of someone
other than WD. Subject to the limitations specified above, your sole and exclusive warranty shall be, during the
period of warranty specified above and at WD’s option, the repair or replacement of the Product. The foregoing
warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the
original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is
longer.

The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new. The
remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied
or statutory, including but not limited to, any implied warranty of merchantability or fitness for a particular
purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to accidental,
consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in
connection with the purchase, use, or performance of the Product, even if WD has been advised of the possibility
of such damages. In the United States, some states do not allow exclusion or limitations of incidental or
consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.

Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby
Laboratories.

HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing LLC.

WD respects the rights of copyright owners to control the uses of their intellectual property.

Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its
use nor for any infringement of patents or other rights of third parties which may result from its use. No license is
granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change
specifications at any time without notice.

Western Digital, WD, the WD logo, and My Book are registered trademarks in the U.S. and other countries; and
WD Elements and My Passport are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned
herein that belong to other companies.

© 2010 Western Digital Technologies, Inc. All rights reserved.

Western Digital
20511 Lake Forest Drive
Lake Forest, California 92630 U.S.A.

4779-705045-A02 Oct 2010

APPENDIX – 59

Index

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

A

accessories 2
Apple users 17
aspect ratio

troubleshooting 47
audio channel 29
audio/video

supported interfaces 4
Audio/Video menus

display resolution 42
Auto Play 43

B

browser display 42

C

compatibility 9

operating systems 9
composite AV connection 14
converting drive format 49

D

Digital Audio Output Mode 42
Disk Manager 42
display mode 42
display troubleshooting 47
drive reformatting 10
DVI connection 16

E

Eject function

button 18

procedure 17
environmental compliance (China) 58
error messages 49

F

features 4

AV interfaces 4

supported file formats 4

supported file systems 5

USB support 5
file formats

troubleshooting 49
file system

supported 5
firmware

information 43

upgrade 46

firmware upgrade

procedure 46
troubleshooting 48

formatting the drive 49

H

hardware information 43
HD media player

error messages 49

HDMI

connection 15
connectors 6

Home

button 18
error messages 49
Music directory 30
overview 19
Photo directory 35
screen navigation 19
Settings screen 38
Video directory 24

home screen 19

I

I/O connectors 6

HDMI 6
Toslink 6
USB ports 6

information panel

music 32
slideshow 37

installation

composite AV connection 14
HDMI connection 15, 16
power connection 11, 14, 15
procedures 10
requirements 9
USB connection 17

L

language 40
LED indicators 7

M

maintenance

system 46

media content

INDEX – 60

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

locating 44
music

playback controls 32

playback options 32

playback procedures 30

playback screen 32

repeat mode 41

N

navigation buttons 18

O

operating precautions 1
operating system requirements 9
overview 3

P

package contents 9
photos

display options 36

menu interval time 41

repeat mode 41

rotating 36

scaling 42

view 35

zoom options 37
playlist

videos, playback 26, 31
power

AC connector 6

cable connection 11

global AC adapter configurations 11

LED indicator 7

power button 18

turn on 14, 15
preferences 38
product

accessories 2

obtaining service 58

overview 3

recording information 2

registration 2

regulatory compliance 56

safety information 1

warranty 58

R

reformatting 10
regulatory compliance

environmental compliance (China) 58

notices 56

remote control

transmission range 18
troubleshooting 48

repeat mode

movie 41
music 33

RoHS 58

S

Screensaver Delay 43
Search function

button 18
procedure 44

Settings

about 43
apply new values 39
Audio/Video menu 40
auto play 43
browser display 42
digital audio output mode 42
disk manager 42
display mode 42
language 40
menu bar 38
movie repeat mode 41
music repeat mode 41
photo repeat mode 41
photo scaling 42
screen navigation 39
screensaver delay 43
slideshow interval time 41
slideshow mode 41
subtitle font size 40
subtitle language 40
system reset 43
video output resolution 42

slideshow

interval time 41
options 37
playback controls 37
view 37

subtitle

enable 29
font size 40

language 40
system compatibility 9
System menus

About screen 43

reset 43
system preferences

audio/video quality 40

INDEX – 61

navigation buttons 39
Settings menu bar 38

system reset 43

T

Toslink

connectors 6

troubleshooting 47

audio 47
content playback 49
display 47
error messages 49
firmware upgrade 48
remote control 48
system reset 43
USB device 48

U

USB device

connection 17
Eject button 18
error messages 49
removal 17
supported devices 5
troubleshooting 48
USB ports 6

WD ELEMENTS PLAY MULTIMEDIA DRIVE

USER MANUAL

V

videos

audio channel 29
display resolution setting 42
information panel 28
output resolution 42
playback controls 27
playback options 28
playback procedures 24
subtitles 29
supported resolutions 4
toolbar 28
zoom options 29

W

warranty 58

Z

zoom options

photos 37
videos 29

INDEX – 62