Western Digital WD Easystore Portable Hard Drive User Manual

easystore
Portable Hard Drive
User Manual

Accessing Online Support

Registration – Register your WD product to get the latest updates and special offers at: register.wdc.comTechnical Support – Get technical and other support through email at: support.wdc.com/supportWarranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and data

Table of Contents

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Accessing Online Support.................................................................................ii
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1 About Your WD Drive....................................................................................1
Features.............................................................................................................................1
Kit Contents......................................................................................................................1
Optional Accessories.......................................................................................................2
Operating System Compatibility....................................................................................2
Disk Drive Format.............................................................................................................3
Physical Description.........................................................................................................3
USB 3.0 Interface.................................................................................................................3
Registering Your Drive.....................................................................................................3
Handling Precautions.......................................................................................................3
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2 Connecting the Drive and Getting Started.................................................4
Connecting the Drive...................................................................................................... 4
Getting Started with the WD Software......................................................................... 4
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3 WD Discovery................................................................................................ 5
Installing WD Discovery.................................................................................................. 5
Using WD Discovery........................................................................................................6
Devices Tab...................................................................................................................... 6
Apps Tab...........................................................................................................................6
Available Apps..................................................................................................................6
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4 Backing Up Files............................................................................................ 8
How the Backup Function Works...................................................................................8
Backing Up Files...............................................................................................................9
Configuring Your Cloud Service Account....................................................................12
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5 Restoring Files..............................................................................................14
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How the Restore Function Works................................................................................ 14
Restoring Files................................................................................................................ 14
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6 Managing and Customizing the Drive........................................................16
Checking Drive Health...................................................................................................16
Safely Disconnecting the Drive ....................................................................................17
Erasing the Drive............................................................................................................ 17
Using the Drive Erase Function.........................................................................................17
Registering the Drive.....................................................................................................18
Restoring the WD Software..........................................................................................18
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7 Managing and Customizing the Software..................................................19
Checking for Software Updates....................................................................................19
Uninstalling the WD Software......................................................................................20
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8 Using the Drive with a Mac Computer.......................................................21
Reformatting the Drive..................................................................................................21
Restoring the WD Software..........................................................................................21
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9 Troubleshooting.......................................................................................... 22
Installing, Partitioning, and Formatting the Drive.......................................................22
Frequently Asked Questions.........................................................................................22
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10 Compliance and Warranty Information...................................................24
Regulatory Compliance.................................................................................................24
FCC Class B Information................................................................................................... 24
ICES-003/NMB-003 Statement....................................................................................... 24
CE Compliance For Europe.............................................................................................. 24
Environmental Compliance (China)..............................................................................25
Warranty Information.................................................................................................... 25
Obtaining Service..............................................................................................................25
Limited Warranty...............................................................................................................25
Australia/New Zealand.....................................................................................................26
Warranty.............................................................................................................................27
Obtaining Service..............................................................................................................28
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About Your WD Drive

About Your WD Drive
Welcome to your easystore portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, and local and cloud backup.
This chapter includes the following topics:
Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions

Features

Help preserve your memories when you're on the go with the easystore portable storage with plug-and-play USB connectivity and WD Backup™ software.
High Capacity — With up to 4TB capacity, there's plenty of storage space. Automatic Backup Software — WD Backup software works quietly in the background
to help preserve your data using minimal PC resources. Select automatic, continuous backup to instantly back up your option to back up your files on your schedule and take control of your backup.
Universal connectivity — With this drive, you get connectivity with USB 3.0 devices
as well as backward compatibility with USB 2.0 devices.
Built with WD reliability — WD quality inside and out. For years, millions of people
worldwide have trusted their data to WD hard drives. We are successful because we understand the importance of your data and are driven to help preserve your memories.
Important:
For the latest WD product information and news, visit our website at http://www.wdc.com. For the latest software, firmware, and product documentation and information, go to
http://support.wdc.com/downloads.aspx
files. Or select the scheduled backup

Kit Contents

As shown in
easystore User Manual
figure 1, your easystore drive kit includes the following:
1
About Your WD Drive
Figure 1: easystore Portable Hard Drive Kit Components
▪ easystore portable hard drive, with WD Discovery software (includes WD Backup
and WD Drive Utilities) ▪ USB 3.0 cable ▪ Quick install guide

Optional Accessories

For information about optional accessories for WD products, visit www.wdc.com

Operating System Compatibility

Your easystore drive and the WD Discovery and WD Drive Utilities software are compatible with the following operating systems:
Windows
▪ Windows 7 ▪ Windows 8 ▪ Windows 8.1 ▪ Windows 10
The WD Backup software is compatible with the following operating systems:
▪ Windows 7 ▪ Windows 8 ▪ Windows 8.1 ▪ Windows 10
Compatibility can vary, depending on hardware configuration and operating system.
®
macOS™ (reformatting required)
▪ Mavericks ▪ Yosemite ▪ El Capitan ▪ Sierra
For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows
Update. For Mac computers, go to the Apple menu and select Software Update.
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Disk Drive Format

Your easystore drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use with other operating systems, see
Reformatting the Drive and Troubleshooting.

Physical Description

As shown in figure 2, the easystore drive has: ▪ A USB 3.0 interface port

USB 3.0 Interface

The USB 3.0 interface supports interface transfer rates up to 10 Gb/s. USB 3.0 is backward compatible with USB 2.0. A USB 2.0 interface supports
interface transfer rates up to 480 Mb/s.
About Your WD Drive
Figure 2: easystore drive

Registering Your Drive

Always register your easystore drive to get the latest updates and special offers. You can easily register your drive using the WD Discovery software. Another way is to register online at http://register.wdc.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damage drives. Always observe the following precautions when unpacking and installing your external storage product:
▪ Do not drop or jolt the drive. ▪ Do not move the drive during activity.
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Connecting the Drive and Getting Started

Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive and installing the WD software on your computer. It includes the following topics:
Connecting the Drive Getting Started with the WD Software

Connecting the Drive

1. Turn on your computer.
2. Connect the drive to your computer as shown in
3. Verify that the drive appears in your computer's file management utility listing.
4. If a Found New Hardware screen appears, click Cancel to close it. The WD
software installs the proper driver for your drive.
figure 3.
Your easystore drive is now ready to use as an external storage device. You can
enhance its capabilities by installing the WD Discovery software that is on the
drive:
▪ Once WD Discovery is open, WD Backup (Windows only) can be installed
▪ WD Drive Utilities is installed automatically with WD Discovery
Figure 3: Connecting the easystore Drive

Getting Started with the WD Software

1. For Windows, run WD Discovery.exe to install WD software to help you get a
backup plan and modify drive settings. If you don’t have internet connectivity,
please install WD Backup™ and WD Drive Utilities™ from the WD Software
Offline Installers > For Windows folder.
2. For Mac, open WD Discovery for Mac.dmg to install WD software to help modify
drive settings. If you don’t have internet connectivity, please install WD Drive
Utilities™ from the WD Software Offline Installers > For Mac folder.
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WD Discovery

WD Discovery
The WD Discovery application, a collection of drive management tools such as WD Backup, can be installed from your easystore drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right­hand corner of the screen. The application can also be "unpinned", which causes the application to open in a window.
This chapter includes the following topics:
Installing WD Discovery Using WD Discovery Devices Tab Apps Tab Available Apps

Installing WD Discovery

The WD Discovery application can be installed from your drive.
1. Double-click WD Discovery.exe.
2. Click Install Now.
3. Install application updates as needed. The WD Discovery screen displays a list of connected devices, update messages,
and a link for registering your drive.
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Using WD Discovery

By default, the WD Discovery application is visible in the system tray. If it suddenly seems to be missing, it is likely the application has been "unpinned," which means the application is running in a window.
It is recommended that you register your drive as soon as possible. Registration offers a number of
▪ Warranty period can be established
Notification of software and firmware updates for registered drives
▪ ▪ Support services are available
benefits, including:

Devices Tab

The Devices tab displays the list of drives, and volumes on the drives, connected to your system. Entries include the device name, drive letter, capacity, product name, and percentage of free space remaining. Clicking once on a drive listing opens a file explorer window.
WD Discovery

Apps Tab

The Apps tabs displays the list of WD applications included in the WD Discovery suite and a number of third party applications created by other companies and organizations. The WD applications include:
▪ WD Backup: makes backing up your personal files, photos, videos and music
simple and easy ▪ WD Drive Utilities: allows you to keep your drive performing at its best, and
includes registration, sleep, health, RAID settings, and drive erase features

Available Apps

A series of third party applications is available. To view the list, click the Available Apps tab.
Note:
Applications displayed on the Available Apps tab are created by other companies and organizations; while they have been tested and approved for use on the easystore drive, you should contact the publisher for full instructions and software license terms and warranty information.
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WD Discovery
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