Western Digital WD Dual-Option User Manual
™
WD Dual-option
Media Center and Combo
External Storage Products
User Manual
WD Dual-option™
Media Center and Combo
External Storage Products
User Manual
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor
for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication
or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice.
Western Digital is a registered trademark; and WD, the WD logo, WD Dual-option, and Safe Shutdown are trademarks of
Western Digital Technologies, Inc. Retrospect and the Dantz logo are registered trademarks of Dantz Development Corporation.
Other marks may be mentioned herein that belong to other companies.
© 2005 Western Digital Technologies, Inc. All rights reserved.
2779-001010-A04 04/05
Table of Contents
1 Getting Started
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Memory Card Compatibility (Media Center) . . . . . . . . . . . . . . . . . . . . . . 2
Recording Your WD Product Information. . . . . . . . . . . . . . . . . . . . . . . . . 3
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Setting Up
Windows 98SE/Me/2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Mac OS v9.2.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Mac OS X v10.2.8+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 Connecting the Drive
Installing the Stands for Vertical Placement . . . . . . . . . . . . . . . . . . . . . . . . 8
Removing the Stands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the Feet for Horizontal Placement . . . . . . . . . . . . . . . . . . . . . . . 8
Removing the Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Powering Up the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
WD Button Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4 Using the 8-in-1 Memory Card Reader (Media Center)
Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the USB 2.0 Hub. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Inserting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Removing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Copying Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
TABLE OF CONTENTS – i
5 Using the Backup Software
Manual Backup (Backup on Demand). . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Changing Your Manual Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing Your Automatic Backup Settings . . . . . . . . . . . . . . . . . . . . . . . 19
Restoring Files from a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Copying Media Using Backup on Demand (Media Center). . . . . . . . . . . 20
Finding Files from a Media Copy (Media Center) . . . . . . . . . . . . . . . . . . 22
Additional Features of Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . 22
6 Disconnecting the Drive
Using Safe Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using Manual Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Uninstalling Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Uninstalling WD Button Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
7 Troubleshooting
Frequently Asked Questions — USB Information . . . . . . . . . . . . . . . . . . 25
Frequently Asked Questions — Installation . . . . . . . . . . . . . . . . . . . . . . . 26
8 Appendix
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Index
TABLE OF CONTENTS – ii
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS
USER MANUAL
1
Getting Started
Thank you for purchasing this WD Dual-option product. High-speed storage, conveniently
placed buttons, and easy-to-use backup features make this external product an ideal solution
for that much-needed additional storage and a perfect place to back up your valuable data,
music, photos, and movies. This user manual provides step-by-step installation instructions
and other important information regarding your WD product. For the latest WD product
information and news, visit our Web site at www.westerndigital.com.
Kit Contents
! WD Dual-option
! Combo hard drive with built-in USB 2.0 hub
or
! Media Center including hard drive with built-in USB 2.0 hub and
8-in-1 memory card reader
! 6 ft. (1.8m) 6-pin to 6-pin FireWire cable
! 6 ft. (1.8m) USB 2.0 certified cable
! Installation CD containing Dantz
detailed user manuals in portable document format (PDF)
! AC adapter and power cord
! Quick Install Guide
! Two stands for vertical placement
! Four feet for horizontal placement
™
USB 2.0*/FireWire® external storage product:
®
Retrospect® Express backup software and
*USB 2.0 host required for Hi-Speed USB 2.0 performance. USB 2.0 is highly recommended because of the significant
reduction in file transfer time compared to USB 1.1. To determine if your system supports USB 2.0, refer to your USB
controller card documentation or contact your USB card manufacturer.
AC ADAPTER CORD
AC ADAPTER
FEET
STANDS
POWER CORD
FIREWIRE CABLE
USB 2.0 CABLE
Note: The Media Center is shown in all figures unless otherwise noted.
GETTING STARTED – 1
System Requirements
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS
USER MANUAL
Windows
! Available USB and/or OHCI-compliant
! Windows 98SE/Me/2000/XP ! Mac
®
FireWire port
Macintosh
! Available USB and/or OHCI-compliant
FireWire port
®
®
OS v9.2.2 or Mac OS X v10.2.8+
Note: For highest performance and reliability, WD recommends that you install the latest
service pack (SP) and updates.
Updating Your Operating System
Windows
Go to the Start menu and select Windows update. For more information regarding updating
your system, visit windowsupdate.microsoft.com.
Macintosh
Go to the Apple menu and select Software Update. For more information regarding updating
your system, visit apple.com/macosx.
Memory Card Compatibility (Media Center)
The Media Center memory card reader accepts the following types of media:
! CompactFlash
! Memory Stick
! Memory Stick PRO
! Microdrive
! MultiMedia Card
! SD Card
! SmartMedia
™
Types I and II
®
™
™
®
GETTING STARTED – 2
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS
USER MANUAL
Recording Your WD Product Information
CAUTION: Do not remove, tear, or damage the tape seal or any labels on the
product; these actions will void the warranty.
In the following table, write the serial number and model number of your new WD product
found on the large label on the back panel. Also, write the purchase date and other notes such
as your operating system and version. This information is necessary for setup and technical
support.
WD Product Serial Number:
WD Product Model Number:
WD Product Purchase Date:
System and Software Notes:
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable warranty
period for your product. The 30-day period commences on the date of your first telephone
contact with WD technical support.
Register online at https://www.westerndigital.com/en/products/registration.
Handling Precautions
CAUTION: This product contains no user-serviceable parts. Refer servicing only
to authorized WD personnel or a WD-approved service center.
WD products are precision instruments and must be handled with care during unpacking and
installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the
following precautions when unpacking and installing your external storage product:
! Do not drop or jolt the drive.
! Do not move the drive during drive activity.
! Do not use the drive as a portable device.
! Do not open the product, as this will void the warranty.
! To allow proper ventilation, do not block air slots on the underside, top, or rear of the
enclosure. Do not stack any objects on top of the drive that may block ventilation.
GETTING STARTED – 3
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS
USER MANUAL
2
Setting Up
The installation CD contains the Retrospect Express backup software as well as important
drivers for your WD Dual-option product. Carefully follow the appropriate procedure for
your operating system.
Windows 98SE/Me/2000/XP
1. Insert the installation CD into your CD-ROM drive. The program autoruns and displays
a setup menu. Select the option to Install Retrospect Express for WD.
View WD Dual-option Quick Install Guide
View WD Dual-option User Manual
2. Retrospect Express Installer launches and displays the following window. Click Next.
WD
3. The license agreement window is displayed. To proceed, select I accept the terms in the
license agreement and click Next.
SETTING UP – 4
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS
USER MANUAL
4. Enter your User Name and click Next. In the next window, select the Recommended
installation option and click Next.
5. In the next window, click Install to begin installation. After installation is completed, the
following window is displayed. Click Finish.
6. Launch Retrospect Express from the Start menu (Start > Program Files > Retrospect >
Retrospect 6.5). You may be prompted for a license code. Since your WD product is
already licensed, this field is filled automatically. Click OK.
7. In the next window, you are prompted to register Retrospect Express. Select Register
Now to complete the registration information, and click the option either to e-mail or to
print and fax the information.
8. Proceed to “Connecting the Drive” on page 8.
SETTING UP – 5
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS
USER MANUAL
Macintosh
Important: Macintosh users must reinitialize the WD drive to HFS Extended Format
(or other Mac OS drive format) before using the installation CD. Skip to “Connecting
the Drive” on page 8 to connect the drive, then follow the steps below to format and set
up the drive.
Mac OS v9.2.2
1. To format or reinitialize the drive, select Control Panel > Extensions Manager from the
Apple menu.
2. Disable File Exchange from the extensions list by clearing the adjacent check box, and
click Restart.
3. After restarting, a message appears prompting you to initialize the drive. Enter a name,
select Mac OS Extended from the menu, and click Initialize.
4. Click Continue to confirm drive initialization. A hard drive icon with the name you
assigned appears on the desktop after formatting is completed. To re-enable File
Exchange, select the check box in Extensions Manager and click Restart.
5. After restarting, insert the installation CD into your CD-ROM drive.
6. A Retrospect Express CD icon appears on the desktop. Double-click the CD icon to open
it, and double-click the Retrospect Express Installer icon to begin setup.
Note: See “Windows 98SE/Me/2000/XP” on page 4 for examples of Retrospect Express
setup screens.
7. In the next window, click the button to accept the license agreement and follow the
on-screen instructions to complete the installation. After installation is completed, go to
the Applications folder and launch Retrospect Express.
8. Retrospect Express prompts you to personalize your software copy. Complete the fields
for your name and organization, accept the included license code, and click OK.
9. The next window prompts you to register Retrospect Express. Select Register Now to
complete the registration information, and click the option either to e-mail or to print
and fax the information.
10. Proceed to “Using the Backup Software” on page 13.
SETTING UP – 6
WD DUAL-OPTION MEDIA CENTER AND COMBO EXTERNAL STORAGE PRODUCTS
USER MANUAL
Mac OS X v10.2.8+
1. To format or reinitialize the drive, select Applications > Utilities > Disk Utility. Select
your new drive on the left panel, and click the Erase tab on the right panel. The following
window is displayed:
2. Select Mac OS Extended from the Volume Format menu, and enter a name for your
drive in the field.
3. Click Erase to begin drive formatting. A hard drive icon with the name you assigned
appears on the desktop after formatting is completed.
Note: To partition the drive into multiple volumes for use as both a bootable backup drive
and also for general storage, select the Partition tab from the Disk Utility program menu
and follow the instructions to create two separate partitions. Your newly formatted drive
is now ready to use.
4. Insert the installation CD into your CD-ROM drive.
Note: For Mac OS X and later, you may be required to provide your administrative
password to install Retrospect Express and all necessary drivers for the USB drive.
5. A Retrospect Express CD icon appears on the desktop. Double-click the CD icon to open
it, and double-click the Retrospect Express Installer icon to begin setup.
Note: See “Windows 98SE/Me/2000/XP” on page 4 for examples of Retrospect Express
setup screens.
6. In the next window, click the button to accept the license agreement and follow the
on-screen instructions to complete the installation. After installation is completed, go to
the Applications folder and launch Retrospect Express.
7. Retrospect Express prompts you to personalize your software copy. Complete the fields
for your name and organization, accept the included license code, and click OK.
8. The next window prompts you to register Retrospect Express. Select Register Now to
complete the registration information, and click the option either to e-mail or to print
and fax the information.
9. Proceed to “Using the Backup Software” on page 13.
SETTING UP – 7
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