Western Digital WDBMWV0020BBK, WDBMWV0020BBL, WDBMWV0020BTT, WDBPGC5000ARD, WDBPGC5000ATT User Manual

...

External Portable

My Passport® Ultra

Portable Hard Drive

User Manual

My Passport Ultra User Manual

™

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer,

please contact WD

Your product includes 30 days of free telephone support during the warranty period. This 30day period starts on the date of your first telephone contact with WD Technical Support. Email support is free for the entire warranty period and our extensive knowledge base is available 24/

7. To help us keep you informed of new features and services, remember to register your product online at http://register.wdc.com.

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

• Downloads—Download drivers, software, and updates for your WD product.

• Registration—Register your WD product to get the latest updates and special offers.

• Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and data recovery information.

• Knowledge Base—Search by keyword, phrase, or answer ID.

• Installation—Get online installation help for your WD product or software.

at the best telephone number shown below.

• WD Community—Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and

system software versions available.

North America

English 800.ASK.4WDC

(800.275.4932) Europe

Spanish 800.832.4778 Middle East

Mexico

South America

Chile 1230 020 5871 Australia 1800 42 9861 / +800 2275 4932 Colombia 009 800 83247788 China 800 820 6682 Venezuela 0800 100 2855 Hong Kong +800 6008 6008 Peru 0800 54003 India 1800 419 5591 / 1800 200 5789 Uruguay 000 413 598 3787 Indonesia +803 852 9439 Argentina 0800 4440839 Japan 00531 65 0442 / 0120 994 120 Brazil 0800 7704932 Korea 02 703 6550

001 8002754932 Russia

0021 800 83247788

Europe (toll free)*

Africa

Asia Pacific

Malaysia 1800 88 1908 / +800 6008 6008 (Telekom Malaysia) New Zealand 0508 555 639 / +800 2275 4932 Philippines 1 800 1441 0159 Singapore 1800 608 6008 / +800 6008 6008 (Singtel) Taiwan 0800 666 290 / +800 6008 6008 (Chunghwa) Thailand 001 800 441 0570

00800 ASK4 WDEU (00800 27549338) +31 880062100 +31 880062100 +31 880062100 8 10 8002 335 5011

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

MY PASSPORT ULTRA

USER MANUAL

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5

Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Getting Started with the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3 WD SmartWare Software Functional Overview . . . . . . . . . . . . . . . . . . 15

Home Tab Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Backup Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Retrieve Tab Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Settings Tab Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Help Tab Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4 Backing Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

How the Backup Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Backing Up Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5 Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

How the Retrieve Function Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

6 Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Unlocking the Drive with the WD Security or WD Drive Utilities Software . . . . . . . . . . . . . . . . 46

Unlocking the Drive with the WD SmartWare Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Unlocking the Drive with the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

7 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 51

Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Opening the WD SmartWare Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Monitoring Icon Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the Drive Erase Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

8 Managing and Customizing the Software . . . . . . . . . . . . . . . . . . . . . . 60

Specifying the Number of Backup Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Specifying a Different Retrieved Content Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Configuring a Remote Dropbox Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Uninstalling the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Uninstalling on Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Uninstalling on Windows Vista, Windows 7 or Windows 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

9 Using the Drive with a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

A Installing the SES Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing on Windows XP Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing on Windows Vista Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Installing the Driver Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Installing the Driver Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing on Windows 7 and Windows 8 Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

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B Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 76

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

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About Your WD Drive

Welcome to your My Passport capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, local and cloud backup, and password protection with hardware encryption to help protect your files from unauthorized use.

This introductory chapter includes the following topics:

Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions

Features

Ultra

portable hard drive. This drive offers high

With a compact design, high capacity, and your choice of local or cloud backup, My Passport Ultra fits perfectly into the busy life of anyone with an on-the-go digital life.

Ultra-fast transfer rates—When connected to a USB 3.0 port, My Passport Ultra lets you access and save files with blazing speed. Reduce transfer time by up to three times when compared to USB 2.0 transfer time.*

*Performance may vary based on your hardware and system configuration.

Automatic, continuous backup software—The WD SmartWare backup software works quietly in the background to help protect your data using minimal PC resources. Select automatic, continuous backup to instantly back up your files. Or select the scheduled backup option to back up your files on your schedule and take control of your backup.

Local and cloud backup—The WD SmartWare Pro software lets you choose where you back up your files. Back up files to your My Passport Ultra drive or back up files to the cloud using Dropbox.*

*A Dropbox account is required for cloud backup. Cloud services can be changed, terminated, or interrupted at any time and can vary by country.

Works great with Windows

digital media stored on your My Passport Ultra drive with your Windows 8 computer. Your content is automatically displayed and organized so you can easily locate and enjoy your photos, videos, and music.

8—The WD Windows 8 app makes it easy to discover the

Pro automatic

Ultra-sleek design with high capacity—At just 12.8 mm, this ultra-sleek drive is thin and fast with plenty of capacity for your important digital content.

USB 3.0 and USB 2.0 compatibility—With this single drive you get compatibility with the latest USB 3.0 devices and backward compatibility with USB 2.0 devices as well.

ABOUT YOUR WD DRIVE – 1

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WD SecurityTM software—Set password protection and hardware encryption for your drive to help protect your files from unauthorized use or access.

WD Drive Utilities

software—Register your drive, set the drive sleep timer, run

diagnostics, and more using the WD Drive Utilities software.

Durable enclosure protects the drive inside—We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock tolerance, and long-term reliability. Then, we protect the drive with a durable enclosure designed for beauty.

USB-powered—Powered directly from the USB port on your PC. No separate power supply is needed.

Important: For the latest WD product information and news, visit our website at http://

www.westerndigital.com. For the latest software, firmware, and product documentation

and information, go to http://support.wdc.com/downloads.

Kit Contents

As shown in Figure 1, your My Passport Ultra drive kit includes the following:

• My Passport Ultra portable hard drive, with the WD Drive Utilities, WD Security, and WD SmartWare software plus the WD Smartware Pro software upgrade

• USB 3.0 cable

• Quick Install Guide

Optional Accessories

For information about optional accessories for WD products, visit:

US http://www.shopwd.com or http://www.wdstore.com

Canada http://www.shopwd.ca or http://www.wdstore.ca

Europe http://www.shopwd.eu or http://www.wdstore.eu

All others Contact WD Technical Support in your region. For a list of Technical Support

contacts, visit http://support.wdc.com and see Knowledge Base answer ID 1048.

USB 3.0 Cable

Figure 1. My Passport Ultra Drive Kit Components

My Passport Ultra

Portable Hard Drive

Quick Install Guide

ABOUT YOUR WD DRIVE – 2

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Operating System Compatibility

Your My Passport Ultra drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems:

Windows

• Windows XP

• Windows Vista

Mac OS X

• Leopard

• Snow Leopard

• Windows 7

• Windows 8

• Lion

• Mountain Lion

The WD SmartWare software is compatible with the following operating systems:

Windows

• Windows XP

• Windows Vista

• Windows 7

• Windows 8

Compatibility can vary, depending on hardware configuration and operating system.

For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update.

Disk Drive Format

Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. If you want to use the drive with a Mac computer, see “Reformatting the Drive” on page 64 and “Troubleshooting” on page 65.

Physical Description

As shown in Figure 2, the My Passport Ultra drive has:

• A power/activity LED indicator

• A USB 3.0 interface port

USB 3.0 Interface Port

Power/Activity LED

Figure 2. My Passport Ultra Drive

ABOUT YOUR WD DRIVE – 3

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Power/Activity LED

The power/activity LED shows the drive’s power state as follows:

LED Appearance Power State/Activity

On steady Idle

Fast flashing, approximately 3 times per second Activity

Slow flashing, approximately every 2.5 seconds System standby

USB 3.0 Interface

USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to 480 Mb/s.

Registering Your Drive

Always register your My Passport Ultra drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software, as described in “Registering the Drive” on page 53. Another way is to register online at http://

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damage drives. Always observe the following precautions when unpacking and installing your external storage product:

• Do not drop or jolt the drive.

• Do not move the drive during activity.

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Connecting the Drive and Getting Started

This chapter provides instructions for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. It includes the following topics:

Connecting the Drive Getting Started with the WD Software

Connecting the Drive

1. Turn on your computer.

2. Connect the drive to your computer as shown in Figure 3.

3. Verify that the drive appears in your computer's file management utility listing.

4. If a Found New Hardware screen appears, click Cancel to close it. The WD software

installs the proper driver for your drive.

Your My Passport drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD software that is on the drive:

• WD Drive Utilities

• WD Security

• WD SmartWare

Figure 3. Connecting the My Passport Drive

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Getting Started with the WD Software

1. Double-click the WD Apps Setup file that appears in the listing for the drive in your

computer’s file management utility to display the WD Apps Setup Wizard:

2. Click Next to display the End User License Agreement.

3. Read the license agreement and select the I accept the terms... check box to

accept the agreement and activate the Next button.

4. Click Next to display the Custom Setup dialog:

5. On the Custom Setup dialog:

a. Select an application name to see a brief description of the application:

• WD Drive Utilities

•WD Security

•WD SmartWare

b. Clear the check box for any application that you do not want to install. c. Clear the check box for any installation option that you do not want to implement:

• Create Desktop Shortcut

• Launch Application

d. Click Next to install the selected applications and options.

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6. Wait for the installation to complete:

7. When the installation completes, click Finish to exit the WD Apps Setup Wizard:

8. Depending on your selections:

• Installing the WD Drive Utilities software with the Launch Application option

displays the WD Drive Utilities screen (see Figure 4 on page 8 and “Managing and Customizing the Drive” on page 51).

• Installing the WD Security software with the Launch Application option displays

the WD Security screen (see Figure 5 on page 8 and “Locking and Unlocking the Drive” on page 44).

• Installing the WD SmartWare software displays the Upgrade to WD SmartWare

Pro screen for activating your free software upgrade (see Figure 6 on page 9 and proceed to step 9).

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Figure 4. WD Drive Utilities Screen

Figure 5. WD Security Screen

CONNECTING THE DRIV E AND GE TTING STARTED – 8

Figure 6. Upgrade to WD SmartWare Pro Screen

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9. The WD SmartWare Pro software upgrade extends the backup function to non-WD

drives, unsupported WD drives, and a remote Dropbox folder. Activating your free upgrade installs the WD SmartWare Pro software on this computer and provides email delivery of an activation code that you can use to install it on two other computers.

a. Type your first name in the First Name box. b. Type your last name in the Last Name box. c. Type your email address in the Email Addr es s box. d. Click Activate to complete the upgrade and display the Activation Result

message:

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e. Click OK to display the Select Backup Devices screen:

Note: At this point, the WD SmartWare Pro software is installed. If you want to

skip the setup procedure for your initial backup for now, click the X close window icon in the upper-right corner of the Select Backup Devices screen. Otherwise proceed to step 10.

10. In the Backup Source area of the Select Backup Devices screen, select the device

that has the files you want to back up: a. Use the backup source selector to specify whether you want to back up files

from a local hard drive or from a remote Dropbox folder:

• By default, the computer option is selected and the computer icon signifies that the backup source device will be either an internal hard drive or drive partition, or a local direct-attached external hard drive:

• Selecting the Dropbox option displays the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software:

You must configure your Dropbox account for access by the WD SmartWare Pro software before you can use it as a backup source device. See step 4 of “Configuring a Remote Dropbox Account” on page 62.

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• After configuring your Dropbox account for access by the WD SmartWare Pro software, the Dropbox icon signifies that the backup source device will be your remote Dropbox folder:

b. If the selected backup source has more than one internal hard drive or drive

partition, or external hard drives, use the backup source device selector to select the one that you want to back up:

11. In the Backup Target area of the Select Backup Devices screen:

a. If you have more than one backup target device connected to your computer,

select the one that you want to back up files to:

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b. Verify that a light-blue highlight surrounds the selected device.

c. If you select Dropbox as your backup target device, use the Dropbox Login

Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro s oftware:

You must configure your Dropbox account for access by the WD SmartWare Pro software before you can use it as a backup target device. See step 4 of “Configuring a Remote Dropbox Account” on page 62.

d. If the selected backup target device has more than one drive partition or network

share, use the backup target device selector under the device icon to select the one that you want to use:

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12. Click Next on the Select Backup Devices screen to display the Select Backup Plan

screen:

13. On the Select Backup Plan screen:

a. Select the option for the type of backup that you want to run:

• Category Backup—Finds and backs up all of the files of the selected categories on the backup source device.

• File Backup—Backs up files or folders that you select from a folder view of the backup source device.

b. Click Next to display the initial Select Backup Frequency screen:

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14. On the initial Select Backup Frequency screen:

a. Select the option for when you want to scan the backup source device and

automatically back up any existing file that is changed or new file that is added:

• Continuous Backup—Runs all the time

• Scheduled Backup—Runs only on specified days at specified times

b. If you selected the Scheduled Backup option, select the Hourly, Daily, or

Monthly option and use the check boxes and selection boxes to schedule your

backups:

Selecting . . . Performs a backup . . .

Hourly Every hour, on the hour.

Daily

On the selected days of the week, at the selected time:

a. Select or clear the Days check boxes to specify the days

of the week that you want to run your backup.

b. Use the at selection box to specify the time of day that

you want to run your backup.

Monthly

On the selected day of the month, at the selected time:

a. Use the Every selection box to specify which occurrence

of the day that you want to run your backup—First, Second, Third, Fourth, or Last.

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b. Use the Day selection box to specify the day of the week

that you want to run your backup.

c. Use the at selection box to specify time of day that you

want to run your backup.

c. Click Next to display the initial Backup screen. The initial Backup screen display

depends on the type of backup you selected at step 13 on page 12. (See Figure 7 on page 14.)

15. On the initial Backup screen you can either:

• Run your first backup—See “Backing Up Files” on page 31 before clicking Enable Backup.

•Click Skip Backup to skip the backup.

16. Click OK to close the Installation and Setup is complete dialog:

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Initial Category Backup Screen

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Note: The initial Backup screens only

appear one time—when you install the WD SmartWare software on your computer. After that, launching the software displays the Home screen so you can choose what you want to do.

Initial File Backup Screen

Figure 7. Initial Backup Screens

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WD SmartWare Software Functional Overview

This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics:

Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab Display

All operational features and capabilities of the WD SmartWare software are presented in five tab-selected screen displays where:

The.. . tab display Provides . . .

Home Device icons and content gauges showing the total capacity and

category structure of the selected backup source device and each available backup target device.

If the selected backup source device has more than one internal hard drive or multiple hard drive partitions, or if an available backup target device has multiple partitions or network shares, the WD SmartWare software displays a selector box that you can use to specify the one you want to work with.

See “Home Tab Display” on page 16.

Backup One of two backup dialogs, depending on the backup mode that

you select:

• The by-category dialog provides content gauges showing the total capacity and category structure of the selected backup source and backup target devices.

• The by-file dialog provides a folder view of the selected backup source device for selecting the files and folders that you want to back up.

See “Backup Tab Displays” on page 23.

Retrieve Three full-screen dialogs for selecting the:

• Backed up volume that you want to retrieve files from

• Destination where you want to copy the retrieved files

• Files that you want to retrieve

See “Retrieve Tab Displays” on page 25.

(Continued)

WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 15

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The.. . tab display Provides . . .

Settings Buttons for opening dialogs to:

• Specify the number of backup versions that you want to keep for each file

• Specify a different destination folder for retrieved files

• Automatically check for WD SmartWare software updates

• Configure a remote Dropbox folder for access by the WD SmartWare Pro software

See “Settings Tab Display” on page 28.

Help Instant access to:

• Detailed information about backing up and retrieving files and making your software setup selections

• WD Customer Support and software update services

See “Help Tab Display” on page 29.

In each display, the WD SmartWare software changes the names and graphic images to match the hardware configuration of the connected devices.

Note: In addition to the detailed Help tab information, each WD SmartWare

display provides easy access to abbreviated online help to quickly guide you through your backup, retrieve, and settings tasks. Whenever you are uncertain about what to do, just click the info/online help icon in the upper-right corner of the display:

To close the info/online help screen after reading the online help, click the X icon in the upper-right corner of the help screen.

Home Tab Display

Use the Home tab display to view device content gauges and select:

• The source device or drive partition that has the files you want to back up

• The target device or device partition/network share that you want to back up files to or retrieve files from

See Figure 8 on page 17 and Table 1 on page 18 for a brief functional description of the Home tab display.

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Computer Icon

Backup Source

Selector

Backup Source

Device Selector

Backup Target

Device Icons

Backup Source Content Gauge

Figure 8. Home Tab Display

Backup Target

Content Gauges

WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 17

Table 1. Home Tab Functional Description

Display Component Description

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Activation code required icon

Backup source Dropbox icon

Not shown in Figure 8 on page 17:

Signifies that the device is either a non-WD device or an unsupported WD device that requires a valid activation code and upgrade to the WD SmartWare Pro software for access.

Not shown in Figure 8 on page 17:

Signifies that you have selected the Dropbox option for backup operations.

Right-clicking the icon and selecting Select Account displays the Dropbox login required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software:

Backup source computer icon

Signifies that you have selected the computer option for backup operations and provides the name of the selected drive or drive partition.

Right-clicking the icon displays a menu with the following options:

• Open—To displays the computer’s file management utility listing.

• Properties—To displays the Windows System Properties dialog for the selected drive or drive partition.

(Continued)

WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 18

Table 1. Home Tab Functional Description (Continued)

Display Component Description

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Backup source content gauge

The content gauge for the selected backup source device shows all of the files that are available for a category-type backup against a blue background in six categories where:

This file category Includes files with these extensions

Documents .doc, .txt, .htm, .html, .ppt, .xls, .xml, and

Western Digital WDBMWV0020BBK, WDBMWV0020BBL, WDBMWV0020BTT, WDBPGC5000ARD, WDBPGC5000ATT User Manual

WD Service and Support

Accessing Online Support

Contacting WD Technical Support

Table of Contents

About Your WD Drive

Features

Kit Contents

Optional Accessories

Operating System Compatibility

Disk Drive Format

Physical Description

Power/Activity LED

USB 3.0 Interface

Registering Your Drive

Handling Precautions

Connecting the Drive and Getting Started

Connecting the Drive

Getting Started with the WD Software

WD SmartWare Software Functional Overview

Home Tab Display