Western Digital WDBLVH0120KBK User Manual
™
WD Sentinel RX4100
Small Business Storage Server
Administrator and Maintenance Guide
WD® Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or email
support service at http://support.wd.com. If the answer is not available or if you prefer, please
contact WD at the best telephone number shown below.
WD Guardian™ Services premium Technical Support and Extended Warranty services are also
available for Small Business Customers. Contact WD Technical support at http://support.wd.com
for information about this extra level of support and how to obtain it.
Your product includes 30 days of free telephone support during the 3-year standard limited warranty
period. This 30-day period starts on the date of your first telephone contact with WD Technical
Support. Email support is free for the entire warranty period and our extensive knowledge base is
available 24/7. To help us keep you informed of new features and services, remember to register
your product on the Registration page on the user interface or online at http://register.wd.com.
WD Guardian Services
When you need a little help from an expert, we’ll take care of you! WD Guardian Services offers
flexible, affordable and hassle-free technical support and extended warranty plans with a variety of
benefits. Choose the plan that works best for your business. Visit www.wdguardian.com for details.
Accessing Online Support
Visit our product support website at http://support.wd.com and choose from these topics:
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and
Data Recovery Information.
• Knowledge Base - Enter keyword, phrase, answer ID, or PID.
• Installation - Get manuals, installation guides, and documentation for your WD product.
• WD Community - Share your thoughts and connect with other WD users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
United States & Canada Europe
United States 855.556.5117 Belgium 00 80021102110
Canada 855.556.5117 Cyprus 00 80021102110
Mexico & South America
Argentina 00 80021102110 Estonia 00 80021102110
Brazil 0021 80021102110 Finland 990 80021102110
Columbia 009 80021102110 France 00 80021102110
Grenada 00 80021102110 Germany 00 80021102110
Panama 00 80021102110 Greece 00 80021102110
Peru 00 80021102110 Hungary 00 80021102110
Uruguay 00 80021102110 Iceland 00 80021102110
Africa
South Africa 09 80021102110 Italy 00 80021102110
Asia Pacific
Australia 0011 800.2110.2110 Norway 00 80021102110
China 00 800.2110.2110 Poland 00 80021102110
Hong Kong 001 800.2110.2110 Portugal 00 80021102110
Japan 010 800.2110.2110 Sweden 00 80021102110
Malaysia 00 800.2110.2110
(Telekom Malaysia IDD)
New Zealand 00 800.2110.2110 United Kingdom, The 00 80021102110
Philippines 00 800.2110.2110
Singapore 001 800.2110.2110
(Singtel IDD)
Taiwan 00 800.2110.2110
(Chunghwa IDD)
Thailand 001 800.2110.2110
Czech Republic 00 80021102110
Denmark 009 80021102110
999 80021102110
Ireland 00 80021102110
Israel 014 80021102110
Luxembourg 00 80021102110
Netherlands, The 00 80021102110
Swiss Confederation, The 00 80021102110
Registering Your WD Product
Register your WD product to get the latest updates and special offers. You can easily register your
product on the user interface of the product software or online at http://register.wd.com.
Table of Contents
WD® Service and Support ................................ii
WD Guardian Services ...................................ii
1 Important User Information ....................1
Important Safety Instructions ..............................1
Handling Precautions ....................................2
Recording Your WD Product Information .....................2
About This Guide .......................................2
2 Product Overview ............................3
Getting to Know Your WD Sentinel RX4100 Server .............3
Key Features ..........................................3
System Requirements and Compatibility Information ............7
Technical Specifications ..................................8
Product Views .........................................9
Indicators............................................10
Where to Find Help ....................................12
3 Connecting the Server and Getting Started ......13
User Roles and Responsibilities ...........................13
How the WD Sentinel RX4100 Fits into Your Office ............15
Connecting the WD Sentinel RX4100 Server to Your Network
(Preferred Method) ..................................15
Connecting the WD Sentinel RX4100 Server from a Client
Computer (Optional Method)...........................16
Setting up your WD Sentinel Server (one time only) ............17
Connecting your Computers .............................20
Rebooting the WD Sentinel Server .........................26
4 Managing the WD Sentinel Server (Dashboard) . . 28
Setting up WD Sentinel Server & Connecting Computers ........28
Accessing the Dashboard ...............................28
Adding a User Account .................................31
Performing Dashboard Tasks.............................33
Using the Home Page ..................................33
Managing User Accounts ...............................34
Managing Computers and Backups .......................35
Managing Server Folders and Hard Drives ..................35
Monitoring Add-ins ....................................35
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Monitoring System Health and Alerts ......................35
Updating Software .....................................39
Managing Server Settings ...............................43
Shutting Down the Server ...............................45
5 Managing Storage on the WD Sentinel Server ....46
WD Sentinel Server RAID Storage .........................46
Using USB Storage ....................................47
6 Using the WD Sentinel Server’s Features .......49
Using the Launchpad (Internal Users) .......................49
Accessing Shared Folders Over Your Network ................56
Accessing Computers and Shared Folders Remotely ...........57
Backing up (Windows PC) ...............................58
Backing up with Time Machine (Mac) .......................61
Recovering/Restoring (Windows PC) .......................64
Recovering/Restoring (Mac) ..............................65
Backing up your WD Sentinel Server .......................66
Recovering the WD Sentinel Server to Factory Defaults .........66
7 Best Practices ..............................81
Setting up the WD Sentinel RX4100 ........................81
Setting up Client Computers .............................81
Using the WD Sentinel RX4100 Efficiently ...................81
Replacing Drives ......................................82
Sharing Files with External Users ..........................82
Shutting Down ........................................82
8 Troubleshooting ............................83
First Steps Checklist ...................................83
Specific Problems and Corrective Actions ...................83
9 Managing iSCSI Storage .....................85
iSCSI Overview .......................................85
iSCSI Roles ..........................................85
Managing iSCSI Targets.................................85
10 Regulatory and Warranty Information...........90
Regulatory Compliance .................................90
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TABLE OF CONTENTS – ii
Limited Warranty ......................................92
GNU General Public License (“GPL”) .......................93
11 Appendix ..................................94
Hardware Replacement Procedures........................94
Before You Begin......................................94
Installing the WD Sentinel Bezel ...........................95
Replacing a Hard Drive .................................96
Removing the Unit Cover ................................98
Replacing the Internal Power Supply ......................100
Replacing a Server Fan ................................102
Replacing the Riser Card ...............................104
Replacing the Mid-plane Card ...........................105
WD Sentinel RX4100 Administrator Reference Sheet ..........106
12 Index.....................................107
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TABLE OF CONTENTS – iii
Important User Information
IMPORTANT USER INFORMATION
1
Important Safety Instructions
Handling Precautions
Recording Your WD Product Information
About This Guide
Important Safety Instructions
This device is designed and manufactured to assure personal safety. Improper use can
result in electric shock or fire hazard. The safeguards incorporated into this unit will protect
you if you observe the following procedures for installation, use, and servicing.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near any liquids.
Do not place this product on an unstable surface. The product may fall, causing serious
damage to the product.
Do not drop the product.
Do not block the slots and openings on the back or bottom side of the chassis; to
ensure proper ventilation and reliable operation of the product and to protect it from
overheating, these openings must not be blocked or covered. Making sure the server is
standing upright also helps prevent overheating.
Operate this product only from the type of power indicated on the marking label. If you
are not sure of the type of power available, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not locate this product where
persons will walk on the cord.
If an extension cord is used with this product, make sure that the total ampere rating of
the equipment plugged into the extension cord does not exceed the extension cord
ampere rating. Also, make sure that the total rating of all products plugged into the wall
outlet does not exceed the fuse rating.
Never push objects of any kind into this product through the chassis slots as they may
touch dangerous voltage points or short out parts that could result in a fire or electric
shock.
Unplug this product from the wall outlet and refer servicing to qualified service personnel
under the following conditions:
- When the power cord or plug is damaged or frayed.
- If liquid has been spilled on the product.
- If the product has been exposed to rain or water.
- If the product does not operate normally when the operating instructions are fol-
lowed. Adjust only those controls that are covered by the operating instructions
since improper adjustment may result in damage and require extensive work by a
qualified technician to return the product to normal condition.
- If the product has been dropped or the chassis has been damaged.
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IMPORTANT USER INFORMATION
- If the product exhibits a distinct change in performance, contact WD Customer Sup-
port at
WARNING! The WD Sentinel™ Server uses a lithium battery, type CR2032. There
http://support.wd.com.
is danger of an explosion if the battery is incorrectly replaced.
Replace only with the same or equivalent battery type recommended
by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking
and installation. The WD Sentinel server may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your external
storage product:
Do not drop or jolt the WD Sentinel server.
Do not move the unit while it is powered on.
Do not use this product as a portable drive.
Recording Your WD Product Information
Remember to write down the following WD product information, which is used for setup and
technical support. Your WD product information is found on the label on the bottom of the
device.
Serial Number
Model Number
Purchase Date
System and Software Notes
About This Guide
This Administrator and Maintenance Guide provides detailed instructions and information for
WD-specific interface elements and functions. Unless otherwise noted, refer to
Microsoft
following conventions:
Convention Used for ...
Bold font Names of items on a page such as menus, buttons, option names, fields, and
Note: Extra, but not vital, information
Important: Essential Information to know or to prevent problems when using the
WARNING! Vital information for operating the WD Sentinel server or to prevent damage to
® Online Help for standard interface elements and functions. This guide uses the
tabs that the user must click or complete and keys the user must press.
WD Sentinel server
the server or your computer.
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2
2
PRODUCT OVERVIEW
Product Overview
Getting to Know Your WD Sentinel RX4100 Server
Key Features
System Requirements and Compatibility Information
Technical Specifications
Product Views
Indicators
Where to Find Help
Getting to Know Your WD Sentinel RX4100 Server
Congratulations on your purchase of the WD Sentinel RX4100 Small Business Storage
Server. Whether you’re an IT expert or not, WD Sentinel RX4100 is easy to install and
provides secure unified storage (NAS and iSCSI SAN), complete data protection for up to 25
computers, and remote file access for your employees and trusted vendors while in the
office or from anywhere.
Key Features
Easy installation: The easy setup process allows you to integrate WD Sentinel RX4100 into
your office network like a pro. The administration dashboard quickly guides you through the
process including adding users, setting up data access, creating shared folders, and
scheduling backups.
Easy administration: WD Sentinel RX4100 is the ideal storage server for small business in
1U rack mountable design. Its easy administration features include four drive bays with hot
swappable design; redundant user-serviceable power supplies; user-serviceable fans and
email alerts. In the event that an IT professional’s assistance is needed, the WD Sentinel
RX4100 allows them to manage the server remotely. Now that’s easy!
Comprehensive data protection for your entire office has never been easier.
The drives inside: Pre-configured with hard drives optimized for reliability, quality and
performance.
RAID: Pre-configured with RAID 5 for added data protection and drive redundancy.
Automatic backup and restore software for Windows® clients: The included
backup software saves time and space by performing a full Bare Metal Backup the first
time and then automatically backing up only the data that has changed since the
previous backup – using block-level deduplication technology. In the event of a data loss
or a drive failure on a client computer, the WD Sentinel RX4100’s fast and easy restore
function finds your files or lets you restore an entire system to get you up and running
again quickly.
Time Machine backup support for Mac OS® clients: WD Sentinel RX4100 offers
seamless support for backing up Mac OS clients to your WD Sentinel server using the
Apple Time Machine backup utility.
Dual Ethernet ports: Comes pre-configured in Adaptive Fault Tolerance, which keeps
your network available by automatically switching to the second Ethernet port if the first
one should fail.
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PRODUCT OVERVIEW
Optional dual power supply: WD Sentinel RX4100 offers the small business owner the
option of adding a redundant external power supply that will take over should a power
surge or other failure damage the internal power supply. With the optional external
power supply you have the added peace of mind knowing that your system will remain
operational and available.
Optional off-site disaster recovery protection: Protect your business data against a
disaster by creating an off-site copy to the cloud using KeepVault
wdc.keepvault.com.
®*. Learn more at
Secure remote access: WD Sentinel RX4100 is perfect for businesses with employees
working remotely or in home offices. You have the security of knowing all your business files
are safely stored on your WD Sentinel RX4100 small business storage server. With built-in
secure remote access, remote employees, contractors, or clients with access permissions
can securely access business data from any computer with an Internet connection.
Leading-edge performance: With dual Gigabit Ether net connectivity, WD Sentinel
RX4100 delivers read speeds up to 105 MB/s through the Gigabit Ethernet interface. That's
three times faster than most network drives in this category today.
Note: As tested using a file transfer simulator using two sets of large files averaged over 10 runs.
Fully Compatible with Mac OS Clients: WD Sentinel RX4100 supports Apple® Filing
Protocol (AFP), which provides complete compatibility for Mac OS-based client machines.
Discover WD Sentinel RX4100 automatically using Bonjour
OS clients using Apple’s Time Machine
® backup utility, enjoy faster data transfer over
®, seamlessly back up your Mac
Ethernet using AFP, and manage your WD Sentinel RX4100 server using the Administration
Dashboard application for Mac.
Virtualize WD Sentinel storage using iSCSI Target: WD Sentinel RX4100 offers built-in
iSCSI target functionality integrated within Dashboard to easily manage the setup,
administration and deployment of iSCSI Storage. IT Pro’s and advanced users have the
ability to partition their WD Sentinel RX4100 for both NAS File-based storage as well as
iSCSI-SAN with the iSCSI Target solution powered by StarWind
®. This capability enables
the Administrator to create and manage multiple iSCSI targets to meet the specific needs of
their dynamic IT environments.
A total solution with industry-leading technology partners: We combined hardware
and software from industry leaders to deliver a reliable, secure and easy-to-manage storage
server designed specifically for small business environments. WD Sentinel RX4100 features:
Best-in-class hard drives – Equipped with hard drives that feature high capacity
storage, peak performance and best-in-class reliability.
Intel® Atom™ processor – Built with Intel Atom dual core processor inside, WD
Sentinel™ RX4100 can easily handle your small business’s day-to-day computing and
file storage demands.
Windows Storage Server 2008 R2 Essentials – Microsoft Windows Storage Server
2008 R2 Essentials operating system provides the intuitive, reliable and scalable storage
solution your small business needs to quickly and efficiently organize, protect and share
your critical business data using the familiar Windows user experience. With enterpriseclass, server-based, block-level de-dupe backup capability you can be confident that
your data is well protected.
*Pre-installed in US-only models
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PRODUCT OVERVIEW
Real-time system status through the administration dashboard: Receive critical
system updates via the built-in email alerts functionality. Or view real-time updates for the
system, RAID and network status through WD Sentinel’s dashboard, which includes easyto-use task wizards to help you set backup schedules, administer user accounts and
manage public and private shares.
Compatible with multiple operating systems: WD Sentinel RX4100 includes the
Connector software for Windows XP, Windows Vista
®, Windows 7, Windows 8, Mac OS X
Mountain Lion, Mac OS X Lion, Mac OS Snow Leopard and Mac OS X Leopard. Support for
major network file-system protocols enables cross-platform compatibility and file sharing
among Windows, Mac
® and Linux®/UNIX® operating systems. Supports Time Machine
backup for Mac OS clients. Compatibility may vary depending on user’s hardware
configuration and operating system.
Stream digital media anywhere in your network: With the built-in DLNA
® server your
employees can access any shared media libraries on the network rather than maintaining
copies on their individual computers. You can also stream digital content like videos, music,
or digital signage for employees, vendors or clients using remote web access.
Optional off-site disaster recovery service*: Every small business should have a plan to
protect its data from an unforeseen disaster (fire, flood, earthquake, etc.). KeepVault is an
off-site cloud-based data backup and disaster recovery solution that’s integrated within
WD Sentinel’s administration dashboard. It’s easy to use and cost-effective and provides
built-in support for data encryption and compression for secure and faster data transfer.
WD Guardian Services: When you need a little help from an expert, we’ll take care of you!
WD Guardian Services offers flexible, affordable and hassle-free technical support and
extended warranty plans with a variety of benefits. Choose the plan that works best for your
business. Visit www.wdguardian.com for details.
Why WD?: Western Digital has been making hard drives for over 40 years. We know how to
build drives to store and protect your data because we understand that your company’s
data is paramount to your business success.
*Pre-installed in US-only models
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Package Contents
Small Business Storage Server
1 RJ-45 Ethernet cable
1.8 meter power cord
Basic Installation Guide
PRODUCT OVERVIEW
WD Sentinel RX4100
1.8 meter power cord
Ethernet cable
For information on additional accessories, visit:
US
Europe • Austria: www.wdstore.de
All others Contact WD Technical Support in your region. For a list of Technical
www.shopwd.com or www.wdstore.com
• United Kingdom: www.wdstore.eu
• France: www.wdstore.fr
• Italy: www.wdstore.it
• Germany: www.wdstore.de
• Spain: www.wdstore.es
• Netherlands: www.wdstore.nl
• Rest of EU Countries: www.shopwd.eu or www.wdstore.eu
Support contacts, visit
Base Answer ID 1048.
http://support.wd.com and see Knowledge
Basic Install Guide
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PRODUCT OVERVIEW
System Requirements and Compatibility Information
Requirement Description
Client Operating System
Compatibility
Local Network • Router/switch (Gigabit Ethernet recommended to maximize
Broadband Access Required for remote access outside the LAN
Display and Peripherals • Super VGA (800 x 600) or higher-resolution monitor
Windows 8
• Basic (x86 and x64)
• Pro (x86 and x64)
• Enterprise (x86 and x64)
Windows 7
• Home Basic (x86 and x64)
• Home Premium (x86 and x64)
• Professional (x86 and x64)
• Ultimate (x86 and x64)
• Enterprise (x86 and x64)
• Starter (x86)
Windows Vista
• Home Basic with Service Pack 2 (SP2) (x86 x64)
• Home Premium with SP2 (x86 and x64)
• Business with SP2 (x86 and x64)
• Ultimate with SP2 (x86 and x64)
• Enterprise with SP2 (x86 and x64)
• Starter with SP2 (x86)
Windows XP
• Home with Service Pack 3 (SP3)
• Professional with SP3
• Media Center 2005 with SP3
Mac OS X
• Leopard
• Snow Leopard
• Lion
• Mountain Lion
File sharing support for Linux and UNIX
performance)
• DHCP enabled
• USB Keyboard
• USB Mouse or compatible pointing device
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Technical Specifications
Specification Description
Interfaces • High performance (10/100/1000) Gigabit Ethernet connection
• 2 ports of powered USB 3.0
• 1 port of powered USB 2.0
I/O ports • 2 Ethernet (RJ-45 Ports)
• 2 USB 3.0 Ports
• 1 USB 2.0 Port
• 1 VGA Port
Supported protocols CIFS/SMB, NFS, HTTP, HTTPS, WebDAV, AFP
Internal hard drives 4 WD 3.5-inch SATA Best in Class hard drives with
RAID-specific time-limited error recovery (TLER)
Pioneered by WD, this feature prevents drive fallout caused by the
extended hard drive error-recovery processes common to desktop
drives.
Approved Drive Models
For a complete list of approved drive models, search for Answer ID
9443 in the WD Knowledge Base at http://support.wd.com.
PRODUCT OVERVIEW
CPU Intel Atom Dual Core 1.80 Ghz
Memory 4 GBytes SODIMM DDR3-800
Drive bays • 4 3.5 inch hard drive bays
• Hot swap capable
• Trayed design
RAID level • RAID 5 with automatic rebuild functionality
Physical dimensions • Length: 26 inches (660 mm)
• Width: 19 inches (482.1 mm)
• Height: 1.75 inches (44 mm)
Weight • 8 TB and 12 TB: 26.627 lbs (12.078 kgs)
• 16 TB: 27.112 lbs (12.298 kgs)
Capacities • 8 TB (4 x 2 TB); 6 TB Usable
• 12 TB (4 x 3 TB); 9 TB Usable
• 16 TB (4 x 4 TB); 12 TB Usable
Power • 1 internal power supply
• 1 external power port for failover (optional)
Power supply • Input voltage: 100 to 240 V AC
• Input frequency: 50 to 60 Hz
• Output voltage: 19V DC, up to 6.32A
Temperature • Operating temperature: 0 to 35 °C (32 to 95 °F)
• Non-operating temperature: -40 to 70°C (-40 to 158 °F)
Switches • Power
• Recovery
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Specification Description
LEDs 1 Drive Activity LED
• Flashing blue indicates data transfer to/from any drive
• Black indicates no drive activity
1 Drive Warning LED
• Solid RED indicates fault on any drive.
• Black indicates no drive warnings
1 Drive Status LED
• Flashing blue indicates data transfer to/from any drive
• Solid RED indicates a drive fault
• Black indicates no drive activity
1 Power LED
• Flashing blue indicates boot status
• Flashings RED indicates a fault condition
• Solid blue once booted, and there are no pending fault
conditions, indicates a good operational state
• Black indicates inactive state
2 Ethernet Port LEDs
• Flashing green indicates activity
• Solid amber indicates that there is a link connection
• Black indicates inactive state
4 Drive Tray LEDs
• Flashing blue or solid blue indicates drive activity
• Solid RED indicates drive fault (Drive must be replaced)
Operating System Windows Storage Server 2008 R2 Essentials
Backups 25-client computer support for backup (Windows and Mac OS
Client computers)
Restore • Bare metal restore for Windows clients
• File/folder level restore
PRODUCT OVERVIEW
Product Views
Front View (With Bezel)
Bezel Lock Bezel LockBezel
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Front View (Without Bezel)
Back View
Power Button
Status LEDs
Drive Trays
PRODUCT OVERVIEW
USB 2.0 port
Internal Power
Supply port
Gigabit Ethernet
ports 1 & 2
USB 3.0 ports
1&2
VGA port
Recovery button
External DC In
Power port
Indicators
Component Icon Description
Ethernet ports Connect the device to a local network.
Power port Connects the device to an AC power cord and the power outlet.
Recovery button
USB ports Connects with USB 2.0 and 3.0 devices such as a USB storage, USB mouse,
RECOVERY
Button on the back of the server recovers the server (including the operating
system) while using a USB drive in an event of an OS corruption.
USB keyboard, or a UPS.
VGA port Connects to your VGA monitor
DC In connector Connects the device to a DC power cord and the power outlet.
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LEDs
The LEDs on the WD Sentinel identify the status of the unit.
LED Color State Description
Power LED Black Off WD Sentinel server is currently inactive.
Blue Flashing WD Sentinel server is currently booting the software.
Blue Solid WD Sentinel server has successfully booted the
software and is operational.
Red Flashing Indicates that a serious fault has occurred and
needs immediate attention.
PRODUCT OVERVIEW
Drive
Activity
Drive
Warning
Drive Status Black Off Indicates no drive status activity.
Drive LEDs Black Off If the LED is off while other drive LEDs are on, no
Ethernet
Port
Black Off Indicates no drive activity.
Blue Flashing Indicates that data is transferring to/from the drives.
Black Off Indicates no drive warning activity.
Red Solid Indicates that a serious fault has occurred on the
drives.
Blue Flashing Indicates data transfer to/from drives.
Red Solid Indicates a drive fault.
drive is installed in the bay.
Blue Flashing Drive is currently active. Note that all lights in a RAID
system are active at the same time by design.
Red Solid Indicates drive failure. Replace this drive as soon as
possible. The system is no longer RAID protected
until the drive is replaced and the RAID structure is
repaired.
Black Off Indicates an inactive state.
Green Flashing Indicates link activity.
Amber Solid Indicates that there is a link connection
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PRODUCT OVERVIEW
Where to Find Help
This manual provides step-by-step instructions and other important information regarding
your WD product. It is meant for the person serving as the administrator of the
WD Sentinel RX4100. You can download translated versions and updates to this manual
from http://products.wd.com/updates. For more information and news about this product,
visit our website at http://www.wd.com/.
Additional Reference Description
Basic Installation Guide Included in the product box or available at
http://products.wd.com/WDSentinel-RX4100 helps you install the
WD Sentinel server.
WD Online Help Specific descriptions and instructions accessed on
WD-specific (Monitor) pages on the Dashboard.
Microsoft Online Help • Access detailed explanations and instructions for a particular
page by clicking the Help button at the top right of the
Dashboard.
• Search for help on a specific topic or term by entering it in the
Microsoft Online Help search field at the top right of the page.
• Access the entire Microsoft Online Help system by clicking
Microsoft Online Help.
Important: Not all Microsoft Online Help is applicable to the WD Sentinel RX4100.
The WD Online Help and this Administrator's Guide take precedence over the
Microsoft Online Help.
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3
CONNECTING THE SERVER AND GETTING STARTED
Connecting the Server and Getting Started
User Roles and Responsibilities
How the WD Sentinel RX4100 Fits into Your Office
Connecting the WD Sentinel RX4100 Server to Your Network (Preferred Method)
Connecting the WD Sentinel RX4100 Server from a Client Computer (Optional Method)
Setting up your WD Sentinel Server (one time only)
Connecting your Computers
Rebooting the WD Sentinel Server
This chapter steps you though the process of connecting and setting up your WD Sentinel
RX4100 server and connecting it to computers in your network.
User Roles and Responsibilities
Types of WD Sentinel RX4100 Users
At a high level there are two categories of users who need to access one or more features of
your WD Sentinel server.
Administrator—This is the person who performs the setup and routine management
tasks on the WD Sentinel server. This person is also the holder of the Administrator
password of your WD Sentinel server.
Users—You can have up to 25 user accounts on your WD Sentinel server. These can
be:
- Internal Users – The internal users are typically the employees (including the Admin-
istrator) in your office, working locally or occasionally from a remote location (e.g.
Sales Staff), who need to access business data and server resources.
- External Users – The external users are the customers and business
partners with whom you need to exchange business data.
The WD Sentinel server offers different paradigms for each type of user. The table below
provides a view into the usage model and tasks for each category of users.
Administrator
(e.g., Business Owner)
Primary Setup Tasks
• Physically connects the
WD Sentinel server to the
network.
• Configures the
WD Sentinel server itself. This
is a one-time procedure.
• Connects a Mac or Windows
PC to the WD Sentinel server
by installing Connector
software on it.
Internal Users
(e.g., Employees)
Primary Setup Tasks
• None
Primary Setup Tasks
• None
External Users
(e.g., Clients or Business
Partners)
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Administrator
(e.g., Business Owner)
Primary User Interface
• Dashboard - Signs in using the
Administrator password (no
username required).
Dashboard Task Examples
• Sets up user accounts and
assigns permissions.
• Manages shared folders.
• Sets up and manages
automatic backup schedule.
• Manages WD Sentinel server
settings, resolves any alerts,
and monitors server
performance.
• Sets up Remote Web Access.
• Manages updates.
• Creates and manages iSCSI
targets.
Note: For each user account, the WD Sentinel server enables the Administrator to set granular permissions
for various shared folders as well as server resources, such as Remote Web Access. At all times, the
users are only able to access the data on the server and other server resources for which they have
permissions.
Primary Interface
• Launchpad - Signs in using the
Secondary Interface
• Remote Web Access -
Launchpad Task Examples
• Accesses data on shared
• Starts manual backups.
• Launches Remote Web
Remote Web Access Task
Examples
• Accesses data on shared
• Connects to the PCs in the
• Accesses media library.
Internal Users
(e.g., Employees)
assigned user name and
password.
While accessing remotely,
signs in using the assigned
user name and password.
storage.
Access.
storage.
office remotely.
Primary Interface
• Remote Web Access - Signs in
Remote Web Access Task
Examples
• Accesses data on shared
• Accesses media library.
External Users
(e.g., Clients or Business
Partners)
using the assigned user name
and password.
storage.
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How the WD Sentinel RX4100 Fits into Your Office
Connecting the WD Sentinel RX4100 Server to Your Network (Preferred Method)
Use the following steps to physically connect your WD Sentinel RX4100 to your network.
1. Connect your monitor to the VGA port on the rear of your WD Sentinel server.
2. Connect your USB keyboard and USB mouse to the USB ports on your WD Sentinel
server.
3. Using the provided ethernet cable, connect the WD Sentinel server (either ethernet port
1 or 2) to a DHCP-enabled LAN.
4. Using the provided AC power cord, connect the WD Sentinel server to an electrical
outlet or a UPS.
5. Turn on your monitor.
6. Press the power button on the front of your WD Sentinel unit.
Once the WD Sentinel boot up process is complete, the Windows Storage Server 2008
R2 Language Selection screen displays. The Power LED on the front of the WD Sentinel
server will display a solid blue light.
WARNING! This process takes a few minutes. Do not interrupt the process. Do
not power off or disconnect the WD Sentinel server.
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Connecting the WD Sentinel RX4100 Server from a Client Computer (Optional Method)
As an alternative, you can set up your WD Sentinel RX4100 using a client computer without
connecting a monitor, keyboard, and mouse to your server. Use the following steps to
connect your WD Sentinel RX4100 to your network from a client computer.
1. Using the provided ethernet cable, connect the WD Sentinel server (either ethernet port
1 or 2) to a DHCP-enabled LAN.
2. Using the provided AC power cord, connect the WD Sentinel server to an electrical
outlet or a UPS.
3. Press the power button on the front of your WD Sentinel unit.
Once the WD Sentinel boot up process is complete, the LED on the front of the
WD Sentinel server will display a solid blue light.
WARNING! This process takes a few minutes. Do not interrupt the process. Do
not power off or disconnect the WD Sentinel server.
4. In the address field of an open browser window, type http://WDSENTINEL/Setup.
Note: The default server name (i.e., WDSENTINEL) is used to access the WD Sentinel
setup screen in your browser. If other devices using the same name are located on
your network, you will first have to either disconnect the device before setting up
your new WD Sentinel server, or obtain the IP address of your new WD Server. Once
the IP address is obtained, type http://<IP address>/setup in your browser window.
5. Select Download and run the setup wizard button.
6. At the warning prompts, click Run and Yes as appropriate.
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Setting up your WD Sentinel Server (one time only)
Your WD Sentinel RX4100 server is now ready to be configured. This section describes how
to use the one time setup wizard to configure your server for first use.
1. Select the server language from the list provided and click the arrow to continue.
2. Verify the localization settings, or select the correct values from the drop-down lists, then
click Next.
3. Review the date and time, and select the checkbox to verify the settings, then click
Next.
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4. Read the Microsoft and Western Digital license agreements, select both checkboxes to
accept the license terms, then click Next.
5. Personalize your WD Sentinel server:
a. The WD Sentinel server has a default name of WDSENTINEL. Enter a unique name
for your WD Sentinel server, for example, Company-Name (must contain 1-12
characters; may be upper case, lower case, numeric, or a combination; may include
hyphens but no spaces or special characters).
WARNING! THIS IS THE ONLY TIME YOU CAN NAME YOUR WD SENTINEL
SERVER. You must assign it a unique name to avoid naming
conflicts should you ever have more than one WD Sentinel server
on the network.
b. Enter and confirm a password (must be at least 8 characters long and contain at
least three of the following categories: uppercase letters, lowercase letters,
numbers, and symbols; spaces are allowed.) This is the Administrator password.
You will use it later to connect the client computers to your WD Sentinel server and
to access the Administration Dashboard.
c. Enter a hint to remind you of the password.
WARNING! If you forget the Administrator password, it may not be possible to
recover it, and you could potentially lose all of your data. Make sure
to record the password and keep it in a safe location.
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6. Click Next and specify how the server software updates should occur. Make a selection:
Note: If you choose the first or second option on this screen, the subsequent installation
process may take longer, depending on Windows updates that may be available at
this time.
The installation begins. The progress bar on the screen informs you of the installation’s
progress.
Important: This process can take an hour or more and may restart more than once.
Do not interrupt the process. Do not power off or disconnect the
WD Sentinel server.
The completion screen appears:
Your WD Sentinel server configuration is complete and the server is ready for
use!
7. Click Connect to connect the computer you’re using to the server. To connect a
computer, proceed to “Connecting your Computers” on page 20.
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Connecting your Computers
Once you’ve set up your WD Sentinel server, you can connect up to 25 Windows PCs or
Mac computers to your WD Sentinel server.
Installing the Connector software joins the client computer to your WD Sentinel Server and
installs Launchpad and Dashboard.
Users use Launchpad to access server resources they have rights to.
The Administrator (you) accesses Dashboard for such tasks as managing the
WD Sentinel server, setting up user accounts, and managing access to shared folders.
Important Steps
Before installing Connector software on a computer, ensure that:
The computers have all the latest mandatory and optional operating system updates
installed.
There are no active backups in progress on the WD Sentinel server.
Note: Check for active backups on the Dashboard’s Computers and Backup tab. The
screen displays backups in progress.
Once the Connector software is installed, set up an automated scheduled backup (for after
working hours ) using the Dashboard. Running a manual backup during the initial connection
process will impact overall system performance.
Connecting a Windows PC
Use the following procedure to connect a Windows PC to the WD Sentinel server.
For steps on connecting a Mac using the Connector software, see “Connecting a Mac” on
page 23
1. In the address field of an open browser window, enter
2. Click Download software for Windows:
3. At the warning prompts, click Run and Yes as appropriate.
.
http://<servername>/connect. Example: http://myserver/connect.
<servername> is the name you gave your server in “Connecting the WD Sentinel
RX4100 Server from a Client Computer (Optional Method)” on page 16.
If you clicked Connect in Step 7 on page 19, continue to Step 2.
Note: If prompted to do so, type the user name and password of an account that has
administrator permissions on this client computer.
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4. Review the overview of the Connect Computer to the Server wizard, then click Next.
5. Read the information about events that may occur during the installation, then click
Next.
6. Installation begins. The progress bar identifies where you are in the installation process.
The installation process may take 30 minutes or more to complete.
7. At the logon screen, enter the Administrator password for your WD Sentinel server, then
click Next.
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8. Enter a unique description for your computer so the server will be able to distinguish
yours from others on the network, then click Next.
9. Review and select a wake-up option, then click Next.
10. Review the Microsoft program options, make a selection, then click Next.
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11. The installation completes. Select the checkbox for opening the Dashboard to
configure and monitor the WD Sentinel server. Click Finish:
Note: It is a best practice to select the Open Dashboard to administer your server option
and launch the Dashboard after finishing the Connector software installation. To take
advantage of shared storage capabilities of your WD Sentinel server, on the
Dashboard, create a user account (and assign access privileges to the shared
folders.
12. Close the browser. If you selected the checkbox, the Dashboard Sign in screen
displays.
Connecting a Mac
Use the following procedure to connect your Mac computer to the WD Sentinel server.
For steps on connecting a Windows PC using the Connector software, see “Connecting a
Windows PC” on page 20.
1. In the address field of an open browser window on the Mac you’d like to connect, enter
http://<servername>.local/connect. Example: http://myserver.local/connect
<servername> is the name you gave your server in “Connecting the WD Sentinel
RX4100 Server from a Client Computer (Optional Method)” on page 16.
2. Click Download software for Mac:
The Mac Connector software downloads to your Download directory.
3. Click the Download icon on the Menu bar at the bottom of the screen:
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4. Select MacConnector.dmg. The MacConnector window opens.
5. Double-click MacConnector.
6. Review the warning screen, then click Open.
7. Enter the user name and password of an account that has administrator permissions on
this client computer, then click OK.
8. Review the “Connect Computer to the Server” wizard, then click Continue.
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