Western Digital WDBLUZ0010BSL, WDBZYL0020BSL, WDBLUZ5000ASL User Manual
®
My Passport
for Mac
Portable Hard Drive
User Manual
My Passport for Mac User Manual
®
External Portable
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning
this product. Most technical support questions can be answered through our knowledge base
or e-mail support service at http://support.wdc.com. If the answer is not available or if you
prefer, please contact WD
Your product includes 30 days of free telephone support during the warranty period. This 30day period starts on the date of your first telephone contact with WD Technical Support. E-mail
support is free for the entire warranty period and our extensive knowledge base is available 24/
7. To help us keep you informed of new features and services, remember to register your
product online at http://register.wdc.com.
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
• Downloads—Download drivers, software, and updates for your WD product.
• Registration—Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and
data recovery information.
• Knowledge Base—Search by keyword, phrase, or answer ID.
• Installation—Get online installation help for your WD product or software.
®
at the best telephone number shown below.
• WD Community—Share your thoughts and connect with other WD users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
North America Asia Pacific
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/+65 62430496
Spanish 800.832.4778 Hong Kong +800 6008 6008
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
Europe (toll free)* 00800 ASK4 WDEU Indonesia +803 852 9439
(00800 27549338) Japan 0120 994 120/00531 65 0442
Korea 02 703 6550
Europe +31 880062100 Malaysia +800 6008 6008/1 800 88 1908/+65 62430496
Middle East +31 880062100 Philippines 1 800 1441 0159
Africa +31 880062100 Singapore +800 6008 6008/+800 608 6008/+65 62430496
Taiwan +800 6008 6008/+65 62430496
* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
011 26384700 (Pilot Line)
ii
MY PASSPORT FOR MAC
USER MANUAL
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power/Activity LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Enhancing Performance with WD +TURBO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the WD Security Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing the WD Drive Utilities Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unlocking the Drive with WD Security or WD Drive Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Unlocking the Drive with the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 19
Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Drive Erase Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Safely Dismounting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5 Using the Drive with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
TABLE OF CONTENTS – iii
MY PASSPORT FOR MAC
USER MANUAL
A Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . 30
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
ICES/NMB-003 Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CE Compliance for Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
GS Mark (Germany only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warranty Information (All Regions Except Australia/New Zealand) . . . . . . . . . . . . . . . . . . 31
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Warranty Information (Australia/New Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
TABLE OF CONTENTS – iv
1
1
About Your WD Drive
Welcome to your My Passport
storage solution for all the chapters of your digital life.
This chapter includes the following topics:
Features
Kit Contents
Optional Accessories
Operating System Compatibility
Disk Drive Format
Physical Description
Registering the Drive
Handling Precautions
®
for Mac
Features
Major features of the My Passport for Mac drive include:
®
portable hard drive, an elegant, high-capacity
MY PASSPORT FOR MAC
USER MANUAL
High capacity, compact design—Offering the high capacity in a compact enclosure,
My Passport for Mac is the ideal companion for the graphic professional, student, or
road warrior.
Ultra-fast transfer rates—When connected to a USB 3.0 port, My Passport lets you
access and save files in blazing speed. Reduce transfer time by up to 3 times when
compared to USB 2.0 transfer rates.*
*Performance may vary based on hardware and system configuration.
USB 3.0 and USB 2.0 compatibility—With this single drive you get compatibility with
your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you're ready to
step up to the next generation.
WD Security™—WD's security utility allows you to set password protection and
hardware encryption for your drive to protect your files from unauthorized use or access.
WD Drive Utilities™—Register your drive, set drive timer, run diagnostics and more
using the WD Drive Utilities.
Formatted for Mac—HFS+ Journaled so it works right out of the box with your
MacBook or MacBook Air. Can be reformatted for Windows.
Compatible with Apple
®
Time Machine®—Back up your files with Apple Time Machine.
WD quality inside and out—We know your data is important to you. So we build the
drive inside to our demanding requirements for durability, shock tolerance, and longterm reliability. Then we protect the drive with a durable enclosure designed for style and
protection.
Important: For the latest WD product information and news, visit our website at
www.westerndigital.com. For the latest software, firmware, and product documentation
and information, go to http://support.wdc.com/downloads.
ABOUT YOUR WD DRIVE – 1
MY PASSPORT FOR MAC
USER MANUAL
Kit Contents
As shown in Figure 1, your My Passport for Mac portable hard drive drive kit includes the
following:
• My Passport for Mac portable hard drive
• USB 3.0 cable
• Quick Install Guide
• WD Security and WD Drive Utilities software (included on the drive)
USB 3.0 Cable
Figure 1. My Passport for Mac Drive Kit Contents
My Passport for Mac
Portable Hard Drive
Quick Install Guide
Optional Accessories
For information about replacement or additional USB cables and optional accessories
for WD products, visit:
US http://www.shopwd.com or http://www.wdstore.com
Canada http://www.shopwd.ca or http://www.wdstore.ca
Europe http://www.shopwd.eu or http://www.wdstore.eu
All others Contact WD Technical Support in your region. For a list of Technical Support
contacts, visit http://support.wdc.com and see Knowledge Base answer
ID 1048.
Operating System Compatibility
Your My Passport for Mac drive and the WD Security and WD Drive Utilities software are
compatible with the following operating systems:
Mac® OS X
®
• Leopard
• Snow Leopard
• Lion
• Mountain Lion
Windows
®
™
®
• Windows XP
• Windows Vista
• Windows 7
®
Compatibility can vary, depending on hardware configuration and operating system.
For highest performance and reliability, always install the latest updates and service
pack (SP). On Mac computers, go to the Apple menu and select Software Update. On
Windows computers, go to the Start menu and select Windows Update.
ABOUT YOUR WD DRIVE – 2
MY PASSPORT FOR MAC
USER MANUAL
Disk Drive Format
Your My Passport for Mac drive is formatted as a single HFS+J partition for compatibility
with Mac OS X operating systems. If you want to use the drive with a Windows
computer, see “Reformatting the Drive” on page 27 and “Troubleshooting” on page 28.
Physical Description
As shown in Figure 2, the My Passport for Mac drive has:
• A power/activity LED
• A USB 3.0 interface port
USB 3.0 Interface Port
Power/Activity LED
Figure 2. My Passport for Mac Drive
Power/Activity LED
The power/activity LED shows the drive’s power state as follows:
LED Appearance Power State/Activity
On steady Idle
Fast flashing, approximately 3 times per second Activity
Slow flashing, approximately every 2.5 seconds System standby
USB 3.0 Interface
USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with
USB 2.0 and USB 1.1. Connection to a USB 2.0 or USB 1.1 port transfers data at the
port speed:
• USB 2.0—up to 480 Mb/s
• USB 1.1—up to 12 Mb/s
Registering the Drive
Always register your My Passport drive to get the latest updates and special offers. You
can easily register your My Passport drive using the WD Drive Utilities software, as
described in “Registering the Drive” on page 25. Another way is to register online at
http://register.wdc.com.
ABOUT YOUR WD DRIVE – 3
MY PASSPORT FOR MAC
USER MANUAL
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking
and installation. Rough handling, shock, or vibration can damaged drives. Always
observe the following precautions when unpacking and installing your external storage
product:
• Do not drop or jolt the drive.
• Do not move the drive during activity.
ABOUT YOUR WD DRIVE – 4
2
1
MY PASSPORT FOR MAC
USER MANUAL
Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive to your computer and
installing the WD software. It includes the following topics:
Connecting the Drive
Enhancing Performance with WD +TURBO
Installing the WD Security Software
Installing the WD Drive Utilities Software
Connecting the Drive
To connect the My Passport drive to your Mac computer:
1. Turn on your computer.
2. Connect the My Passport drive to your computer as shown in Figure 3.
Figure 3. Connecting the My Passport Drive
CONNECTING THE DRIV E AND GE TTING STARTED – 5
MY PASSPORT FOR MAC
USER MANUAL
3. Verify that the My Passport drive appears under DEVICES in the Sidebar area of your
Finder display:
Note: If the External disks check box is selected on your Finder Preferences dialog, the
My Passport icon displays on your desktop:
4. The first time you connect your My Passport drive to your computer, a message asks
if you want to use the drive to back up with Time Machine:
On Leopard and Snow Leopard
On Lion and Mountain Lion
Note: Currently the Encrypt Backup Disk check box only appears on computers using
the Lion or Mountain Lion operating system.
Depending on your operating system:
• On Leopard or Snow Leopard, proceed to step 5.
• On Lion or Mountain Lion, skip to step 6.
5. On Leopard or Snow Leopard:
IF you . . . want to use the drive with
the Time Machine software,
Do not Cancel and skip to step 8 on page 7.
Do Use as Backup Disk and skip to step 7 on
THEN click . . .
page 7.
6. On Lion or Mountain Lion:
IF you . . . want to use the drive with
the Time Machine software,
Do not Click Don’t Use and skip to step 8 on
Do Proceed to step a on page 7.
THEN . . .
page 7.
CONNECTING THE DRIV E AND GE TTING STARTED – 6
MY PASSPORT FOR MAC
USER MANUAL
a. If you want to create a password to secure your backup files, select the Encrypt
Backup Disk check box.
b. Click
Use as Backup Disk.
c. If you selected the Encrypt Backup Disk check box at step a, complete the
backup password dialog that displays:
d. Click Encrypt Disk.
7. The My Passport icon now displays as:
8. Your My Passport drive is now ready to use as an external storage device. You can
enhance its performance by installing the WD +TURBO utility that is on the drive.
Enhancing Performance with WD +TURBO
WD +TURBO is a utility on the My Passport drive that you can install to improve the
performance of the drive on a Mac computer.
To install WD +TURBO:
1. Double-click the My Passport icon, and then double-click the .dmg file on the screen
that displays:
CONNECTING THE DRIV E AND GE TTING STARTED – 7
2. Double-click the Extras folder on the screen that displays:
3. Double-click the WD +TURBO Installer application:
MY PASSPORT FOR MAC
USER MANUAL
4. Click Install on the WD +TURBO Driver Installer screen:
5. Read the license agreement and click Accept to continue.
6. A message informs you that installing the drivers requires you to restart your
computer to make them active:
Click Yes to continue.
CONNECTING THE DRIV E AND GE TTING STARTED – 8
MY PASSPORT FOR MAC
USER MANUAL
7. Type the password that you normally use to access the computer in the Password
box and click OK:
8. When the installation completes, click Ye s to restart the computer:
9. After the computer restarts, the My Passport icon on the desktop looks like this
Your My Passport drive is now ready to use as an enhanced-performance external
storage device. You can further enhance its performance by installing the WD Security
and WD Drive Utilities software that is also on the drive.
Installing the WD Security Software
To install the WD Security software:
1. Double-click the My Passport icon, and then double-click the .dmg file on the screen
that displays:
CONNECTING THE DRIV E AND GE TTING STARTED – 9
Loading...