Western Digital WD Black2 Dual Drive User Manual

WD BLACK

Dual Drive

User Manual

²

™

Table of Contents

1 Important User Information . . . . . . . . . . . . . . . . . . . . 1

WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . 2

2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . 5

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Unpacking & Drive Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Important Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4 New Operating System (OS) Installation. . . . . . . . . . 8

5 Cloning Your Existing Hard Drive . . . . . . . . . . . . . . . 9

6 WD Black² Installation Software . . . . . . . . . . . . . . . 11

Installing Your WD Black² Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using WD Black² Installation Software . . . . . . . . . . . . . . . . . . . . . . 14

7 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Binding Individual Arbitration And Class Action Waiver Agreement . 18

Warranty Policy and Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Warranty Information (All Regions Except Australia/New Zealand) .20

Warranty Information (Australia/New Zealand only) . . . . . . . . . . . . . 21

TABLE OF CONTENTS – i

1

WD Black² Dual Drive

User Manual

Important User Information

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or e-mail support service at http://support.wd.com. If
the answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.

Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at

http://register.wd.com.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these
topics:



Downloads - Download drivers, software, and updates for your WD product.



Registration - Register your WD product to get the latest updates and special
offers.



Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.



Knowledge Base - Search by keyword, phrase, or answer ID.



Installation - Get online installation help for your WD product or software.



WD Community – Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.

North America

English 800.ASK.4WDC

(800.275.4932) Europe

Spanish 800.832.4778 Middle East

Mexico

South America

Chile 1230 020 5871 Australia 1800 42 9861 / [phone]
Colombia 009 800 83247788 China 800 820 6682
Venezuela 0800 100 2855 Hong Kong [phone]
Peru 0800 54003 India 1800 419 5591 / 1800 200 5789
Uruguay 000 413 598 3787 Indonesia [phone]
Argentina 0800 4440839 Japan 00531 65 0442 / 0120 994 120
Brazil 0800 7704932 Korea 02 703 6550

* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands,

Norway, Spain, Sweden, Switzerland, United Kingdom.

001 8002754932 Russia

0021 800 83247788

Europe (toll free)*

Africa

Asia Pacific

Malaysia 1800 88 1908 / [phone] (Telekom

New Zealand 0508 555 639 / [phone]
Philippines 1 800 1441 0159
Singapore 1800 608 6008 / [phone] (Singtel)
Taiwan 0800 666 290 / [phone] (Chunghwa)
Thailand 001 800 441 0570

00800 ASK4 WDEU
(00800 27549338)
[phone]
[phone]
[phone]
8 10 8002 335 5011

Malaysia)

IMPORTANT USER INFORMATION – 1

WD Black² Dual Drive

User Manual

Recording Your WD Product Information

In the following table, write the serial and model number of your new WD product.
You can find this information on the label on the top of the drive. You should also
note the date of purchase. This information may be required when requesting
technical support.

Serial Number:
Model Number:
Purchase Date:
System and Software Notes:

IMPORTANT USER INFORMATION – 2

2

WD Black² Dual Drive

User Manual

Product Overview

Introducing the WD Black² Dual Drive, a revolutionary storage solution that is
specifically designed for the modern enthusiast whether you are a creative pro,
gamer or PC builder. WD Black² is the fusion of a fully accessible solid-state drive for
your operating system and a generous capacity hard drive for personal data and
large files. It is the must-have upgrade solution for your single drive PC, fueled by the
power of two and inspired by you.

The power of two—WD has redefined the PC with the next big thing in ultra-fast
performance storage. The WD Black² dual drive is an evolutionary approach to a
compromised solid-state and hybrid storage market. It is the must-have upgrade
solution for your single drive PC, fueled by the power of two and inspired by you.

Inspired by you—Your requests to make PC life better, faster and more fun have
been heard. We took the challenge and made it our mission to design a solution that
delivers the ultimate PC experience. The WD Black² dual drive solves your storage
limitations and adds true high-performance SSD speed to your PC. The WD Black²
dual drive is the drive you were waiting for, inspired by and created specifically for
enthusiasts like you.

Massive mobile capacity—The WD Black² dual drive offers a lower cost-per­gigabyte advantage over the solid-state competition. With a generous 1 TB capacity
hard drive, WD Black² also features a fully accessible 120 GB solid-state drive. The
result is the world’s first 2.5-inch dual drive storage solution.

Professional performance—WD Black² is built by fusing two world-class storage
devices together into one dual drive to create the ultimate PC experience. Boot up
faster to your operating system with the speed of SSD at your fingertips. WD Black²
features innovative 20nm NAND flash with remarkable power efficiency that are
poised to redefine what is possible in the storage industry. SSD performance can
degrade when total capacities are reached, which is a major concern for SSD users.
We built our dual drive solution to solve this problem. You can move your larger data
onto the 1 TB hard drive, ultimately extending the life of the MLC NAND and
maintaining optimal performance. It’s just what you’ve been asking for and it’s finally
here.

Compatible—Our revolutionary WD Black² dual drive is designed for use in most

9.5 mm 2.5-inch drive bays.

Shift_Technology™—WD Black² Shift_Technology is race-ready from the starting
line with enhanced firmware and improved algorithms for faster performance and
data management. This allows you to migrate larger data files to the hard drive and
provides your SSD with less system drag, which increases the overall endurance
and mileage of the SSD. With less caching involved, there’s less time waiting and
more time enjoying the things you love to do most.

Finesse of perfection—WD Black² combines agility and reliability in an evolutionary
dual drive form factor. Advanced firmware and intelligent algorithms assist in
heightened performance, resulting in cooler temperatures with nearly inaudible
operation.

PRODUCT OVERVIEW – 3

WD Black² Dual Drive

User Manual

You take the control—With WD Black² the decision is yours. Safer than using an
SSD as your only primary storage device, now you are enabled to save your data on
the 1 TB hard drive, or split data between both. Duplicate the data of your SSD onto
the hard drive and remove the need for large cloud storage or expensive third party
plans. Take full control and manage the location of your personal data.

Industry-leading 5-year limited warranty—Relentlessly dedicated to your data,
the WD Black² dual drive carries the same industry-leading 5-year limited warranty
as WD’s other performance storage drives. WD Black™ drives are a reflection of the
innovation and passion of our engineers, and they undergo more strenuous and
aggressive testing over a longer period of time than conventional storage options.

Applications



Video and photo editing, graphic design, and other power computing
applications.



WD Black² dual drives are tested and recommended for use in notebooks, all-in­one PCs, thin client PCs, gaming PCs and other small form factor PC systems.

Note: WD dual drives are designed and tested for use in specific applications and environments. This
ensures that your dual drive is compatible with and functions properly in your application. Our dual
drives are warranted against defects in materials and workmanship in the system for which they were
designed. Use in systems other than for what the dual drive was designed could result in compatibility
problems that affect proper function, unrelated to material and/or workmanship defects. For best
results, be sure to select the appropriate product for your application by consulting our product spec
sheets on our website at www.wd.com or by calling our customer support line where we would be
happy to help you through the selection process.

PRODUCT OVERVIEW – 4

3

Installation Guidelines

Important: It is recommended that you back up the contents of your
original hard drive prior to installing the WD dual drive. WD assumes no
responsibility for any loss of data that may occur in the cloning or installation
process and will not be held liable for data recovery services.

To back up your existing data or clone your current hard drive before
installing your new WD dual drive, see “New Operating System (OS)
Installation” on page 8 or “Cloning Your Existing Hard Drive” on page 9.

Kit Contents

WD Black² Dual Drive

User Manual

WD Black² Dual Drive

2

WD BLACK

Quick Install Guide

USB Web Key

Power only USB

connector

SATA to USB Adapter Cable

(for copying data from your original drive)

Tech Support & Limited Warranty Guide

Data/power USB

connector

Unpacking & Drive Handling

WD dual drives are precision instruments and should be handled with care during
unpacking and installation. Dual drives can be damaged by rough handling, shock
and vibration, or electrostatic discharge (ESD). Be aware of the following
precautions:



This product contains no user-serviceable parts; refer servicing to
WD-authorized personnel only.



Do not unpack the dual drive until you are ready to install it. The dual drive is
packaged in an anti-static bag.



To avoid ESD problems, ground yourself by touching the metal chassis of the
computer before handling the dual drive. Articles of clothing generate static
electricity. Do not allow clothing to come in direct contact with the dual drive or
circuit board components.



Handle the dual drive by its sides only. Avoid touching the circuit board
components on the bottom of the dual drive.



Do not drop, shake, or knock down the dual drive.



Do not stack hard drives or stand your WD dual drive on its edge.

INSTALLATION GUIDELINES – 5

WD Black² Dual Drive

Compatibility

The dual drive is compatible with the following operating systems:



Windows® 8.1



Windows 8



Windows 7



Windows Vista



Windows XP (32-bit version only)

Note: Compatibility may vary depending on your hardware configuration and operating system.

Limitations



OEM recovery partitions generated at the factory by computer manufacturers
cannot be replicated.



When ATA security is enabled in the BIOS (if applicable to your computer), only
the SSD portion will be locked and considered secure.



These drives are not recommended or designed for use in RAID environments.



Windows Storage Spaces feature is not supported.



NVidia storage drivers are not supported.



ASMedia chipsets are not supported.



Systems using 28-bit LBA addressing may not be supported.



A partition may not span across the SSD to the HDD.

User Manual

Important Precautions

To reduce the risk of damage to the computer, damage to a drive, or loss of data,
observe these precautions:

1. Back up all data from your computer to other storage device such as an external
drive or online storage system.

®

2. Deauthorize online accounts such as iTunes
HDD.

3. Shut down the computer. If you are unsure whether the computer is off, in the
suspend state, or in hibernation, turn the computer on and then shut it down
using the operating system.

4. Disconnect all cables and all external hardware devices connected to the
computer.

CAUTION: Before disassembling your computer, check the terms and
conditions of your manufacturer’s warranty. Disassembling your computer
may void its warranty.

, etc. that are tied to your existing

INSTALLATION GUIDELINES – 6